Network Manager at a manufacturing company with 501-1,000 employees
Remote desktop services is top rated while providing convenience and security.
What is most valuable?
Remote desktop services are similar to terminal based settings where multiple terminals connect to a server. A user has the ability to run programs, view files, etc. Each session is independent and secure. All application execution takes place on the server. Allows for IT staff to install all software, databases, etc on the server rather than on individual pc's. Provides centralized management of operating system images.
What needs improvement?
Network bandwidth may limit a users experience with remote desktop services. If you don't have vpn/terminal access, you cannot use remote desktop. If network or server goes down, you cannot do any work. There may be some lag in running modern development tools.
What other advice do I have?
For all users that love the convenience of being able to work from any location. Provides a secure network connection. There is the potential of lowering developers cost. A great way to get more work from your employees at all times.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Manager at a tech services company with 11-50 employees
A platform of choice for building virtualization solutions for every end customer need
Pros and Cons
- "The solution is user-friendly and has a good user experience."
- "Microsoft should be more compatible with other operating system."
What is most valuable?
The solution is user-friendly and has a good user experience.
What needs improvement?
Microsoft should be more compatible with other operating system.
For how long have I used the solution?
I have been using Microsoft Remote Desktop Services for a few years.
What do I think about the stability of the solution?
Microsoft is a stable solution. I rate the stability a ten out of ten.
What do I think about the scalability of the solution?
Only one user using the solution.
Which solution did I use previously and why did I switch?
Previously we used VMware but Microsoft is easy to deploy.
How was the initial setup?
The initial setup is straightforward. The deployment takes a few seconds.
What's my experience with pricing, setup cost, and licensing?
There is a licensing cost.
What other advice do I have?
Overall, I rate the solution a ten out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Remote Desktop Services
January 2026
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IT Solution Consultant at a computer software company with 51-200 employees
Manages the remote desktop end user and easily transfers files between your desktop and the remote site
Pros and Cons
- "The most valuable feature of Microsoft Remote Desktop Services is managing the remote desktop end user or remote server."
- "The solution should introduce a chat feature for end users."
What is our primary use case?
We use the solution for remote access. I use Microsoft Remote Desktop Services to troubleshoot or reboot the service of my mobile or tablet applications.
What is most valuable?
The most valuable feature of Microsoft Remote Desktop Services is managing the remote desktop end user or remote server. It is much easier to transfer a file between your desktop and remote site using Microsoft Remote Desktop Services.
What needs improvement?
The solution should introduce a chat feature for end users.
For how long have I used the solution?
I have been working with Microsoft Remote Desktop Services for more than ten years.
What do I think about the stability of the solution?
I rate Microsoft Remote Desktop Services an eight out of ten for stability.
What do I think about the scalability of the solution?
More than 30 people use Microsoft Remote Desktop Services in our company.
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
The solution has a pretty comparable pricing.
What other advice do I have?
I do recommend Microsoft Remote Desktop Services for my clients. It would be good if we could manage client-server applications through the remote interface.
Overall, I rate Microsoft Remote Desktop Services an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
3rd Level Support Engineer at a tech services company with 201-500 employees
A fast and stable solution that any company can use
Pros and Cons
- "The solution is really fast."
- "The performance of Remote Desktop Services could be better."
What is our primary use case?
I use the solution to connect to different servers.
What is most valuable?
The solution is really fast. Every company can use it.
What needs improvement?
When a change is made in Box, it affects all the services, which is annoying.
The performance of Remote Desktop Services could be better.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
The stability of the solution is good. I rate the stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the scalability of the solution a ten out of ten. About 1000 employees are using the solution in our organization.
How was the initial setup?
The initial setup is straightforward. We can find the necessary information on the Internet.
What about the implementation team?
We need five employees, including managers, administrators, and engineers, to deploy and maintain the solution.
What other advice do I have?
It is a cloud-based solution. We can use the solution on a local server or the cloud, depending on our organization's needs. I would recommend the solution to others. It is useful and straightforward. Overall, I rate the solution a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Microsoft Remote Desktop Services Report and get advice and tips from experienced pros
sharing their opinions.
Updated: January 2026
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Buyer's Guide
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sharing their opinions.
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Nice review! I just wanted to mention that I love deploying remote desktop solutions - whether its gateways or rdp farms.
However one thing that still bugs me is remote printing..
Ever since "Easy print" was introduced it caused a lot of complications with remote printing, so the only thing I would like to mention is - disable "easy print" if you want to avoid issues with remote printing.
When disabling "easy print" we basically say to windows look to see if a driver is installed before giving the printer a generic one!
Wissam