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reviewer1270815 - PeerSpot reviewer
Business Consultant at a tech services company with 10,001+ employees
Real User
Excellent for application delivery and security; improves performance
Pros and Cons
  • "The solution improves security performance."
  • "This is an expensive solution."

What is our primary use case?

Our company is based in Ecuador. I'm a key account manager and a business consultant. 

What is most valuable?

With Citrix ADC, our clients can improve their security, performance, and they can escalate when they need it. It's a complete solution for application delivery and security.

What needs improvement?

When it comes to all Citrix products, price is an issue, because all their products are complete solutions. They have all the characteristics that our clients require, but it almost falls down when we are competing with less expensive solutions.

In Ecuador, people don't just rely on the functionalities of a solution, the price point is very important, even though they know that Citrix is a better product. I'd like to see a different licensing model that would take all that into account. 

For how long have I used the solution?

I've been using this solution for three years. 

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What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable and flexible. 

How are customer service and support?

Most of our clients don't require support for the product. We manage the solution and organize periodical maintenance. If there are any firmware updates or a patch that Citrix has released, we install them. 

How was the initial setup?

The implementation is quite difficult. We have one person who is certified in the solution and has a lot of experience with the products. Our other technicians don't have as much experience and implementation of ADC is complex for them. 

What other advice do I have?

Citrix ADC is one of the main elements of the SEA approach that Garner has released. Users can manage their applications, as well as monitor and improve all the security that they need.

I rate this solution 10 out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2289105 - PeerSpot reviewer
Programator at a computer software company with 11-50 employees
Real User
Top 20
A highly stable tool that offers two-factor authentication
Pros and Cons
  • "It is a very stable solution."
  • "Currently, it is not easy to use the configuration capabilities of the product."

What is our primary use case?

I use Citrix NetScaler in my company for mostly two-factor authentication.

What is most valuable?

The most valuable feature of the solution is the two-factor authentication.

What needs improvement?

From an improvement perspective, the tool should be made easier in the area of the configuration capabilities that it provides to users. Currently, it is not easy to use the configuration capabilities of the product.

For how long have I used the solution?

I have been using Citrix NetScaler for a month. I use the solution's latest version.

What do I think about the stability of the solution?

It is a very stable solution. Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. Scalability-wise, I rate the solution a nine out of ten.

Around 100 employees in my company use the product.

How was the initial setup?

The product's initial setup phase was easy.

I did not do the product's installation. My colleagues managed the product's installation phase.

The solution is deployed on an on-premises model.

What other advice do I have?

I don't know about the maintenance part of the solution since the server we use in our company is operated from some other location.

The global server load balancing feature of Citrix NetScaler has improved our company's application availability.

I can recommend the product to those who plan to use it.

I rate the overall tool a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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reviewer1263516 - PeerSpot reviewer
Technical Manager at a tech services company with 1-10 employees
Real User
Top 5Leaderboard
Scalable, stable, and provides great technical support
Pros and Cons
  • "What I like most about Citrix NetScaler is its stability, and I didn't see a lot of issues with it."
  • "The setup for Citrix NetScaler has room for improvement. It could be easier."

What is our primary use case?

We use Citrix NetScaler as an access gateway for many virtual apps and desktops. We're also using the solution for load-balancing and content-switching purposes.

What is most valuable?

What I like most about Citrix NetScaler is its stability, and I didn't see a lot of issues with it.

What needs improvement?

The setup for Citrix NetScaler has room for improvement. It could be easier.

For how long have I used the solution?

I've been working with Citrix NetScaler for five years.

What do I think about the stability of the solution?

Citrix NetScaler is pretty stable.

What do I think about the scalability of the solution?

Citrix NetScaler is a scalable solution.

How are customer service and support?

I found Citrix NetScaler support great.

How was the initial setup?

The initial setup for Citrix NetScaler is complex.

How long it takes to deploy Citrix NetScaler varies from one day to one month, depending on the customer's environment. Deployment time is different every time.

What's my experience with pricing, setup cost, and licensing?

The client pays for the Citrix NetScaler license annually.

What other advice do I have?

I have five hundred to six hundred clients using Citrix NetScaler.

I recommend the solution to other people who want to use it.

My rating for Citrix NetScaler is eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
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Download our free NetScaler Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free NetScaler Report and get advice and tips from experienced pros sharing their opinions.