No more typing reviews! Try our Samantha, our new voice AI agent.
Djurre Woudstra - PeerSpot reviewer
Senior Network Engineer at a legal firm with 201-500 employees
Real User
Feb 5, 2023
A stable solution to facilitate Citric remote access, with a very complicated configuration process
Pros and Cons
  • "We appreciate that this solution facilitates our access to Citrix internet."
  • "We would like to see some fairly large scale improvement in the configuration process for this solution."

What is our primary use case?

We solely use this solution for Citrix remote access.

How has it helped my organization?

This has allowed us to secure Citrix remote access from the internet, as it is currently the only solution available that enables this.

What is most valuable?

We appreciate that this solution facilitates our access to Citrix internet.

What needs improvement?

We would like to see some fairly large scale improvement in the configuration process for this solution.

This solution carries a high price point, which we would like to see some reduction in.

Buyer's Guide
NetScaler
June 2026
Learn what your peers think about NetScaler. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,270 professionals have used our research since 2012.

For how long have I used the solution?

We have been using this solution for 10 years now.

What do I think about the stability of the solution?

We have found this to be a stable solution.

What do I think about the scalability of the solution?

This is a scalable solution in our experience.

How was the initial setup?

The setup for this solution is fairly complex.

What other advice do I have?

We would rate this solution a six out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2077572 - PeerSpot reviewer
IT Consultant at a financial services firm with 11-50 employees
Real User
Jan 21, 2023
Straightforward and basic deployment, excellent scalability, and good stability
Pros and Cons
  • "The most valuable features are for the ADMs and the overall monitoring environment."
  • "I would like to see the virtual and desktop license included in the pricing."

What is our primary use case?

The primary use case is for troubleshooting how users are experiencing the Citrix environment.

What is most valuable?

The most valuable features are for the ADMs and the overall monitoring environment.

What needs improvement?

I would like to see the virtual and desktop license included in the pricing.

For how long have I used the solution?

I have been working with Citrix ADM for a number of years.

What do I think about the scalability of the solution?

I have found the scalability to be acceptable.

How was the initial setup?

The initial setup was straightforward and simple. The installation took about an hour.

What about the implementation team?

I did the installation in-house.

What's my experience with pricing, setup cost, and licensing?

The pricing could be lower. The actual device itself is included in the license, so the fact that you have to license virtual machines on it is the price point that could be lower.

What other advice do I have?

I would rate Citrix ADM an eight on a scale of one to ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
NetScaler
June 2026
Learn what your peers think about NetScaler. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,270 professionals have used our research since 2012.
reviewer1263516 - PeerSpot reviewer
Technical Manager at a tech services company with 1-10 employees
Real User
Jan 1, 2023
Scalable, stable, and provides great technical support
Pros and Cons
  • "What I like most about Citrix NetScaler is its stability, and I didn't see a lot of issues with it."
  • "The setup for Citrix NetScaler has room for improvement. It could be easier."

What is our primary use case?

We use Citrix NetScaler as an access gateway for many virtual apps and desktops. We're also using the solution for load-balancing and content-switching purposes.

What is most valuable?

What I like most about Citrix NetScaler is its stability, and I didn't see a lot of issues with it.

What needs improvement?

The setup for Citrix NetScaler has room for improvement. It could be easier.

For how long have I used the solution?

I've been working with Citrix NetScaler for five years.

What do I think about the stability of the solution?

Citrix NetScaler is pretty stable.

What do I think about the scalability of the solution?

Citrix NetScaler is a scalable solution.

How are customer service and support?

I found Citrix NetScaler support great.

How was the initial setup?

The initial setup for Citrix NetScaler is complex.

How long it takes to deploy Citrix NetScaler varies from one day to one month, depending on the customer's environment. Deployment time is different every time.

What's my experience with pricing, setup cost, and licensing?

The client pays for the Citrix NetScaler license annually.

What other advice do I have?

I have five hundred to six hundred clients using Citrix NetScaler.

I recommend the solution to other people who want to use it.

My rating for Citrix NetScaler is eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Mohammed Hassan - PeerSpot reviewer
Regional Director at iSecureMind Integrated Solutions
Real User
Top 5Leaderboard
Dec 11, 2022
Easy to manage and affordable with good security, performance, and high availability
Pros and Cons
  • "High availability, performance, and security are the main pillars. It enhances the security for accessing the applications."
  • "It does not have a sandbox cloud service and antivirus. It should have on-prem or cloud sandboxing and antivirus."

What is our primary use case?

It has many use cases. It is used for the high availability of the service and for connecting local sites or geolocation sites called GSNP. 

We are selling all of its models. Citrix ADC can be deployed on the cloud or on-premises.

How has it helped my organization?

Citrix ADC has increased the productivity of the staff by keeping all the applications available all the time.

It also increased the security of the online application by enabling the web application firewall feature.

With the amazing scalability features of the Citric ADC, we have been able to save money.

What is most valuable?

High availability, performance, scalability, and security are the main pillars. It enhances the security for accessing the applications.

It is very user-friendly, and it works fine. The management of the device is very easy from a technical perspective.

What needs improvement?

It does not have a sandbox cloud service and antivirus. It should have on-prem or cloud sandboxing and antivirus.

For how long have I used the solution?

I have been using this solution for five years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and support?

They have awesome support. I can give them a four and a half out of five.

How would you rate customer service and support?

Positive

How was the initial setup?

It has a medium level of complexity. It is not complex, and it is also not that easy.

What's my experience with pricing, setup cost, and licensing?

Its price is comparable to others and affordable.

What other advice do I have?

I would advise doing proper sizing and proper configuration to get the maximum benefits of this solution.

I would rate Citrix ADC an eight out of ten. Everything is very good in this solution.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Founder at ASSISTA
Real User
May 22, 2022
Effective firewall, highly scalable, and useful load balancing
Pros and Cons
  • "The most valuable features of Citrix ADC are load balancing and application firewall."
  • "Citrix ADC is highly scalable; you can upgrade it and increase the bandwidth or add more security features, starting from the basic standard version up to the Platinum version."
  • "Overall the price of Citrix ADC could be more competitive."

What is our primary use case?

We are using Citrix ADC for SSL offloads and security, secure remote access, loads balancing, and application firewall, web application firewall.

What is most valuable?

The most valuable features of Citrix ADC are load balancing and application firewall.

What needs improvement?

Overall the price of Citrix ADC could be more competitive.

For how long have I used the solution?

I have been using Citrix ADC for approximately 10 years.

What do I think about the stability of the solution?

The stability of Citrix ADC is good.

What do I think about the scalability of the solution?

Citrix ADC is highly scalable. You can upgrade it and put increase the bandwidth or add more security features. You can start from the basic standard version, up to the Platinum version.

How was the initial setup?

Citrix ADC's initial setup was simple. The full process took approximately a half-day.

What about the implementation team?

We did the implementation of Citrix ADC in-house because we have the Citrix consultancy services for our customers. They utilize our services on-premise, and in-house. However, typically, the end-user customers, for private/public cloud,  have to have some deep technical knowledge. It's not for every IT person to implement. That's why the consulting team is needed to implement these kinds of solutions because they're very sensitive and high critical position in terms of application firewall, et cetera.

We have one person who handles the support of our Citrix ADC. For our customers, we use one person for their support.

What's my experience with pricing, setup cost, and licensing?

Citrix ADC could improve the price and make it less expensive, other competitors have a better prices. This would allow Citrix ADC to keep dominating the market.

What other advice do I have?

It is a very good solution.

I rate Citrix ADC a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1270815 - PeerSpot reviewer
Business Consultant at a tech services company with 10,001+ employees
Real User
Feb 15, 2022
Excellent for application delivery and security; improves performance
Pros and Cons
  • "The solution improves security performance."
  • "With Citrix ADC, our clients can improve their security, performance, and they can escalate when they need it."
  • "This is an expensive solution."
  • "When it comes to all Citrix products, price is an issue, because all their products are complete solutions."

What is our primary use case?

Our company is based in Ecuador. I'm a key account manager and a business consultant. 

What is most valuable?

With Citrix ADC, our clients can improve their security, performance, and they can escalate when they need it. It's a complete solution for application delivery and security.

What needs improvement?

When it comes to all Citrix products, price is an issue, because all their products are complete solutions. They have all the characteristics that our clients require, but it almost falls down when we are competing with less expensive solutions.

In Ecuador, people don't just rely on the functionalities of a solution, the price point is very important, even though they know that Citrix is a better product. I'd like to see a different licensing model that would take all that into account. 

For how long have I used the solution?

I've been using this solution for three years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable and flexible. 

How are customer service and support?

Most of our clients don't require support for the product. We manage the solution and organize periodical maintenance. If there are any firmware updates or a patch that Citrix has released, we install them. 

How was the initial setup?

The implementation is quite difficult. We have one person who is certified in the solution and has a lot of experience with the products. Our other technicians don't have as much experience and implementation of ADC is complex for them. 

What other advice do I have?

Citrix ADC is one of the main elements of the SEA approach that Garner has released. Users can manage their applications, as well as monitor and improve all the security that they need.

I rate this solution 10 out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1010148 - PeerSpot reviewer
Security Consultant at a tech services company with 11-50 employees
Real User
Jan 12, 2022
Seamless virtual desktop integration, but not suitable for largescale enterprises or complicated uses
Pros and Cons
  • "The feature that I have found most valuable is its load balancing."
  • "Since it has a significant integration with its virtualization, that has improved the usability access of the virtual desktops."
  • "In terms of what could be improved, I would say the user interface because sometimes it can be complicated."
  • "But if they're consulting as an enterprise product and in a very large scale deployment enterprise, Citrix is not a complete solution."

What is our primary use case?

We are only using it for load balancing and application firewalls.

What is most valuable?

The feature that I have found most valuable is its load balancing.

Citrix ADC is actually not the most preferable product from our perspective but for the virtual desktop use it is very efficient. It's very integrated with the virtual desktop. It has a seamless integration and that is the most valuable part.

Since it has a significant integration with its virtualization, that has improved the usability access of the virtual desktops.

What needs improvement?

In terms of what could be improved, I would say the user interface because sometimes it can be complicated.

In the next release, I would like to see advanced language support for managing the traffic, rather than only the RegEx. That would be helpful.

For how long have I used the solution?

I have been using Citrix ADC for about five years.

What do I think about the stability of the solution?

In terms of stability, it is not as good as F5. 

What do I think about the scalability of the solution?

It is not as scalable as F5.

There are three people using it, and they're all engineers.

It takes one staff member for the deployment and maintenance - also an engineer.

We have a static user base in our organization, but for our customer base its use is going to be expanded.

How are customer service and support?

The technical support is not bad.

Which solution did I use previously and why did I switch?

We are using most of the solutions together, so there is no switching between the products. We are currently using F5, too, and we always prefer that first. But it depends on the deployment and it depends on the needs. For deployments we choose Citrix.

How was the initial setup?

The initial setup is straightforward. It took two hours.

Our strategy is just deploy and use it. It's a simple process for us.

What about the implementation team?

We are the integrators.

What other advice do I have?

If they are going to use it with the VDI, it is a very good product, but it has weaknesses in application firewall development. So if they are going to only do load balancing in an SMB solution, it is a good product. But if they're consulting as an enterprise product and in a very large scale deployment enterprise, Citrix is not a complete solution. But for an SMB product and a basic cloud balance, it is a good product.

On a scale of one to ten, I would give Citrix ADC a seven. It does what it does. It is a product for some simple tasks, but just not suitable for the complex tasks.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Cloud Solutions Architect at st computacion
Reseller
Jan 14, 2021
Excellent analytics providing great insight and visibility into the working environment
Pros and Cons
  • "The analytics are a great feature."
  • "This solution provides customers with the option to leverage all the features to gain more insight and visibility of their environment; previously, they were always complaining about this lack of data and now performance has improved."
  • "I think the interface could be better. I think some customers struggle with that."

What is our primary use case?

We have several use cases but as an example, I have a banking customer who wants to know about their environment with Virtual Apps and Desktops. They're interested in performance, connections and network latency. The management part of Virtual Apps and Desktop is not available when you look at Citrix Cloud, it doesn't provide that information. To get more, you need to use ADM. I'm a cloud solutions architect and we are resellers of Citrix ADM.

How has it helped my organization?

This solution provides customers with the option to leverage all the features to gain more insight and visibility of their environment. Previously, they were always complaining about this lack of data and now performance has improved. 

What is most valuable?

I think the analytics is the most valuable feature. 

What needs improvement?

I think the interface could be better. I think some customers struggle with that. I mean, the learning curve takes a little longer than in other solutions so I think the interface and maybe training could be improved. 

I'd like to see another licensing model that could complement or be similar to licensing models of other networking solutions. It adds flexibility for the customer. 

For how long have I used the solution?

I've been using this solution for three years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. My customers are usually mid-size organizations. Some small business, a few large companies. I now have a client that has close to 10,000 users.

How are customer service and technical support?

I think Citrix has good technical support and a good escalation strategy.

How was the initial setup?

The initial setup is very straightforward, very easy. Our implementation strategy is to make a personal assessment for each client and then deploy the tool and all necessary components. It doesn't take more than two hours.

Which other solutions did I evaluate?

Customers have looked at Ryzen or other cloud services like Amazon, Microsoft Desktop or Azure Virtual Desktops. The advantages of Citrix is that it's managed from a single interface whereas other solutions don't have that presentation or that interface. I also think that ADM and other solutions Citrix offers are very complementary to each other. 

What other advice do I have?

It's important to know about other Citrix solutions, it improves the experience. Citrix improves the Virtual Apps and Desktop interface in Citrix Cloud. There are two ways to visualize or take action with the data. I think they are well on the way to being the right solution. It's very viable, they're doing a good job.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Technical Support Engineer at Greenware Technologies LLC
Real User
Dec 14, 2020
Delivery and load balancing that is stable and secure
Pros and Cons
  • "The most valuable features are the VDA Delivery, Gateway Fort, and the load balancing."
  • "This solution can be deployed on-premises, public cloud, and private cloud; it's hybrid, it's a good product and I recommend it."
  • "The security is okay, but the monitoring and reporting need improvement."

What is our primary use case?

We are using this Citrix ADC with Windows Applications and desktop delivery.

How has it helped my organization?

They need to improve the ADC report

What is most valuable?

The most valuable features are the VDA Delivery, Gateway Fort, and the load balancing.

What needs improvement?

The security is okay, but the monitoring and reporting need improvement.

The price can be reduced. Our customers have compared the pricing and have indicated that there is a big difference compared to others, so it should be more competitive.

For how long have I used the solution?

I have been using this solution for the last three to four years.

What do I think about the stability of the solution?

They have both the VPX and the MPX hardware, and with the ADC, it's a stable product.

How are customer service and technical support?

With a subscription, they will give you immediate support.

How was the initial setup?

Straightforward

What about the implementation team?

In-house Team

What's my experience with pricing, setup cost, and licensing?

When compared to other solutions, the cost is high.

There are subscriptions for technical support available for an additional fee.

What other advice do I have?

This solution can be deployed on-premises, public cloud, and private cloud. It's hybrid.

It's a good product and I recommend it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Cyber Security / IT-DR / BC Specialist at a healthcare company with 501-1,000 employees
Reseller
Nov 7, 2020
Stable with good manageability and visibility
Pros and Cons
  • "Manageability and visibility are good."
  • "Citrix ADC is a product that I can recommend, without any doubt or hesitation."
  • "The interface needs to be improved because the competition is coming up with ones that are more eye-catching, straightforward, and sophisticated."

What is our primary use case?

We are a solution provider and when we need to implement application delivery control then Citrix ADC is one of the products that we suggest to our clients.

What is most valuable?

Manageability and visibility are good.

What needs improvement?

The interface needs to be improved because the competition is coming up with ones that are more eye-catching, straightforward, and sophisticated.

For how long have I used the solution?

I have been working with Citrix for three years.

What do I think about the stability of the solution?

We are very happy with its stability.

What do I think about the scalability of the solution?

We have no issues with scalability.

Currently, our customers for Citrix ADC are large-sized organizations.

How are customer service and technical support?

I would rate the technical support a seven out of ten. They are okay. When they are investigating a problem then they need a lot of information, and there is a lot of back and forth.

The situation is the same with most of the big vendors.

Which solution did I use previously and why did I switch?

We also deal with Fortinet FortiADC, and one of our clients recently had to switch to Fortinet because of a management decision. Importantly, however, they were still happy with Citrix.

How was the initial setup?

The complexity of the initial setup and length of time for deployment depends on the customer that we're dealing with. If it's a ministry or government then it's going to take a long time. These deployments might take a month to complete. If it's a small or medium-sized customer then it might be between one and three days, and you're finished.

What's my experience with pricing, setup cost, and licensing?

This product is more expensive than some of the competitors.

Which other solutions did I evaluate?

In the future, we are hoping to provide more cloud-based solutions. However, at this time, there is not enough maturity, and as such, corporations and government offices want on-premises solutions.

What other advice do I have?

Citrix ADC is a product that I can recommend, without any doubt or hesitation.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Download our free NetScaler Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free NetScaler Report and get advice and tips from experienced pros sharing their opinions.