NetScaler Reviews

Compared to other solutions, Citrix ADC is much more robust in terms of the native integration to cloud platforms. It is far more robust from an operational point of view as well.

Their support is also pretty good.

Native integration needs to be improved. You cannot build ISE codes natively. For DevOps, integration would be very helpful because it would be a lot simpler from an operational standpoint.

The initial configuration needs to be rearchitected because of the limitations that are present with the cloud. It would be good if these limitations could be removed.

Improving the scalability would be really good as well.

I've worked with it for a few years.

It's primarily a cloud solution.

It is a stable solution.

The on-demand scalability options are not good.

The technical support from Citrix is good.

The initial setup is straightforward if your enterprise requirements are very simple. However, this is usually not the case, and then, the configurations are not straightforward.

It takes approximately two days to set it up. You would need a team of six, including engineers and senior tech leads.

There isn't much of a difference between the cost of Citrix and that of other similar solutions.

In terms of capability, Citrix ADC is much better than F5 BIG-IP Local Traffic Manager (LTM).

Stability-wise, it's also much better than F5, but feature-wise, it's exactly the same. 

Technical support-wise, Citrix ADC is far better than F5.

My recommendation would strictly be to look forward to cloud native because of the operationality, scalability, and native integration in terms of the CI/CD pipeline or DevOps pipeline. It's quite easy if you do that.

Then, if you consider using third-party tools like Citrix ADC, know that there are problems with native integration.

In terms of capability, I would rate Citrix ADC at seven on a scale from one to ten.

Citrix ADC is primarily used for load balancing exchange and other internal IT systems.

It is simple for both IT specialists and customers. With other products, we cannot leave the customer untrained. We can leave the customer during the early stages using Citrix ADC.

The stability of Citrix ADC needs to be improved.

The technical support could be improved. They do not respond or assist customers in a timely manner.

I have been working with Citrix ADC for approximately eight years.

It is typically deployed on-premises, but it is occasionally deployed on a hybrid cloud.

There have been many crashes since the last build.

Citrix ADC is easy to scale.

Technical support is different in every situation. In one case it went very well and quickly other cases it took longer.

Technical support could improve, but it is possible that my issue was complicated.

I am also working with F5, Kemp, Barracuda, Cisco, and NGINX.

Loadbalancer.org is less complex than Citrix. In some cases, our customers do not have an engineer on staff who can support this device.

These customers have a large number of Linux engineers but don't have the money. We suggested using Loadbalancer.org and other open-source tools. Many customers are of different sizes and have different budgets.

The installation is simple for both manual configuration and automatic deployment.

Our company is partners with Citrix and F5 BIG-IP.

I would rate Citrix ADC an eight out of ten.

My primary use case is for disaster recovery.

The best feature of Citrix is its track record of stability in its features.

An area for improvement would be the difficulty in finding information about standard licensing costs over the internet. They should provide some reference prices on the net to be quickly referred to. I would also like to see virtualization of the ad systems in the next release.

Citrix is a pretty robust and stable product. It has an edge because it's more stable than other solutions like Avaya and VMWare.

This solution is scalable.

I would rate this solution as eight out of ten.

We used this mostly for disaster recovery plan (DRP), for global service load balancing, and Citrix Access Gateway. 

What I found most valuable from Citrix ADC were the Content Switching and Integrated Caching features which were the things we commonly installed for our customers.

The only thing customers told me that could be improved is that they would like to be able to purchase and receive the products in one box, rather than two boxes. This is something related to marketing, though.

We were partners with Citrix for 15 years. We used it for 15 years.

I also found this solution to be stable.

I found it to be scalable.

Our customers' feedback was that support wasn't the best. Cases were often on queue and there were delays in solving their issues, leading to customers getting angry. Support could be improved.

I was able to try F5 and Radware. The price for Citrix ADC here in Mexico was good when you compare it with F5 and Radware.

The setup was easy. For the first version of this solution, it was not very user-friendly, but in the last edition we used, the setup was very user-friendly.

We implemented it for our customers through our in-house team of 3 consultants. I think 3 people is sufficient for implementing this solution to our customers.

I was able to evaluate F5 and Radware.

My rating for this solution is ten out of ten. I think it is the best product ever.

My recommendation is for customers here in Mexico to try it. I feel it is the best solution in the market, at least here in Mexico. My message to customers here is to try it and they'll never be disappointed with this magic box.

We have published our applications via Citrix and then given access to the business users to access those specific applications via Citrix. We have many applications where multiple users need access - whether it's an EVS or a CRM, all these have been published to Citrix. We also use the solution for the ADC. ADC is a front end, wherein I get queries, and we'll get all the requests from internal and external users as well.

The solution is easy to use. It's very easy to configure. The solution is not very difficult.

Performance-wise it's okay. The solution is stable. 

The solution is easy to set up and the deployment process is quite fast.

The solution could be more secure. 

I've used the solution for four or maybe five years.

The solution is quite stable and the performance is good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. The stability is good.

We have about 3,000 users on this solution. The product can scale. 

We are in constant touch with Citrix support. We get a good resolution from them. I'd say that we are quite satisfied with the level of support they provide. 

I also worked with F5. We used it for a couple of years.

The setup process is not overly complex or difficult. The installation should not take more than three to five hours so long as you have the right information on hand. 

Since the solution is straightforward and stable, we only need three or four engineers to handle deployment and maintenance. 

We handled the installation ourselves. We did not need outside help from consultants or integrators. We're capable of handling everything in-house.

There is a licensing fee, and we pay it once a year.

We're a customer and an end-user.

I'd rate the solution at a nine out of ten. I've been very happy with its capabilities.

I would recommend the solution to others. 

We have Citrix StoreFront to access everything from a remote desk. We use it with Office 365 so that we can access Teams. 

The solution is very stable.

The product is scalable. 

It would be ideal if there were more integration capabilities. That's something that could improve. 

Technical support could be improved. 

The solution could offer a higher level of security.

I've been using the solution for about five or six years. It's been a while. 

The solution has been very stable. I don't recall dealing with bugs or glitches. It doesn't crash or freeze. It's reliable.

The solution can scale. If a company needs to expand usage, it can do so. It's not a problem.

We currently have 400 users on the solution right now. 

I've contacted technical support in the past. Their level of service is inconsistent. Sometimes it's good and other times not as much. It depends. 

The installation was handled by a specific department and not by myself. I work in an area of the government and don't contact that department directly. Therefore, I can't speak to the overall experience of the initial setup. I can't say if it is difficult or straightforward. 

I don't have any details in relation to the pricing. It's not an aspect of the solution that I take care of. 

I'm a customer and an end-user. I don't have any special relationship with Citrix. 

I'd rate the solution at a ten out of ten. We've been very happy with its capabilities overall.

I would recommend the solution to other users, departments, and companies. 

It is mainly used for virtual desktop delivery for remote access. We are also using it for load balancing and SSL VPN.

The load balancing and VPN features are most valuable. AAA authentication is also valuable. 

They have specific integration with the product line for application virtualization and desktop virtualization.

Its GUI should be improved. Its CLI is powerful, but GUI needs more features.

I have been using this solution for almost eight years.

It is stable.

They have the software bundle licenses. If you want to add more users, capacity, or throughput on the bandwidth, you can add licenses, and it'll get upgraded.

They also have scalability options with virtualization, and you can use those options as well. Normally, we decide on a particular model depending on the number of users and the use case.

They have different models. An entry-level model supports up to 5,000 users. A mid-range model can support up to 10,000 users, and a high-end model can support up to 40,000 users in the box in HA configuration.

I've contacted them many times. In case of a problem or error, you can raise a support ticket online. Normally, we upload the log. After they analyze the log, they are able to identify the root cause and provide support. In case of a severe issue, they also do a remote session to analyze the issue. They are very helpful.

It is pretty easy and straightforward. A new setup takes maybe a couple of hours.

I would recommend it depending on the use case. If you have a use case for an application controller for load balancing, web application firewall, or virtual infrastructure, you can straight away go for this solution.

I would rate Citrix ADC a nine out of 10.

I like app flows and custom flows. They integrate with multiple flows.

Citrix ADC is a complex product, and it takes time to understand these things. But the documentation is poor, and the deployment is difficult. Integration could also be better because what I find is that you cannot easily integrate the panel in the second sector. What I have found is that in the last index, there is a limitation when getting validated. Technical support could also be better.

I have been working with Citrix ADC for about six months.

My impression is that they are okay but have room for improvement. Technical support is not excellent, but not that bad either. In some cases, in some calls, we got the answer upfront, or one was given later. But most of the time, we have to do a follow-up call.

The initial setup was complex for me.

I would recommend this solution to potential users because most are working from home in today's scenario. 

On a scale from one to ten, I would give Citrix ADC a seven.

By using this solution, we are accessing our server's resources in a secure manner. It has complete end-to-end encryption, and it provides secure data access. It doesn't matter where our users are sitting or from where they are coming to our network.

It has been a very useful solution for us. It has allowed us to manage the application accessibility even during the pandemic. We have complete visibility of application accessibility and any malicious activities. We also have an analytics report. Thus, we are able to provide support for our infrastructure in a very secure manner.

Content filtering, security layer, and application customization features are the most valuable.

When a new version comes out, sometimes, my existing configuration gets wiped out. They should work on this so that my existing configuration doesn't get impacted with an upgrade to a newer version.

There could also reduce frequent firmware upgrade activities and have a stable version so that once we upgrade it, we don't have to upgrade it for two to three years.

It has been a while since I have been using this solution.

It is very stable. I would give it a nine out of ten.

It has good scalability. I would give a nine out of ten for scalability. It is up to the mark in terms of maintaining the security of my environment while upgrading the product. We have more than 1,000 users. As of now, we don't have any plans to increase its usage. We will definitely increase its usage if there is a need in the future.

Their technical support is good.

I have used other solutions, but they could not fulfill my requirement of application connectivity, printing, and other things. This solution meets my requirements, and I am happy with it.

It is a user-supportive environment. It is easy to add a new feature or platform. Our deployment was done in a phased manner, and it took us a month to complete the deployment.

Its licensing cost is much higher than other products, but it is acceptable because it is a one-time investment, and we are getting our requirements fulfilled when we buy this product. So, there is no issue with the pricing.

I would advise others to first do the assessment of the requirement. Based on the requirements and assessment, you can evaluate the product to see whether your requirements are getting fulfilled or not. Based on that only, you should go for a solution, but I'm sure if you adopt this, you will find it to be a very good solution.

By working with Citrix ADM, I have learned how to work in a mixed and seamless environment while accepting the challenge of providing seamless connectivity in a secure manner to all business users.

I would rate Citrix ADM a nine out of ten.

We are just publishing applications. We have some clients who need access to these. So, we're hosting the applications for clients. We're also publishing VDIs and using it for processing VDIs.

Citrix Director has been great. It gives us one pane of glass to be able to monitor what's going on with the user sessions as well as to keep on top of the virtual desktops, any servers that may be offline or behaving suspiciously, or any troublesome spots like disconnections. 

We also use Citrix Studio for maintaining the actual servers that are hosting these applications. We use it for delivery groups in case we need to modify delivery groups in regards to which groups have access to which applications. It has been very helpful.

We are looking for some in-depth monitoring and analytics and more information that Citrix Director doesn't provide. ControlUp has insights that not only give you an overview but also allow you to do some drill-down troubleshooting for what's going on in your environment. We are looking for some more analytical and monitoring data to be able to monitor the environment better, not only from an application standpoint but also from the standpoint of the infrastructure to everything it sits on. They can provide more data to the administrators about what's going on within the application. They can provide data not only on the application side but also about what the application sits on. They're making strides with Citrix Analytics in regards to that.

My team has been using it for at least four to five years, and I just joined this team.

It has been pretty stable. The only thing that we've ever experienced is when someone is installing a bad patch or something like that. That has usually been a user error. It wasn't the product; it was the person implementing the patch.

It is very scalable. That's another reason why our company went with Citrix. It is very scalable and versatile. If you are trying to provide to a group that doesn't necessarily need a full-fledged desktop, you can just publish out whatever application is needed. A lot of groups are very appreciative of that. A lot of groups just want to be able to get to the applications they need to do their work. They don't really want to be bogged down with a full-fledged desktop if they just need one application. Citrix gives you the capability to just do that.

You could publish it to many devices. It doesn't have to be a specific desktop. It could be a tablet as long as a person has access to the internet. You're publishing it into a portal where they can just get to that application from anywhere as long as they have maybe an RSA token, Duo, or some type of security authentication and their phone. We have users who are impressed by the fact that they can get to it. As long as they have their Citrix workspace client on their phone, they can get to wherever they need. It is very versatile in delivery.

Right now, we have about 5,000 to 6,000 onshore and offshore users. Our environment supports healthcare, so we need the ability to deliver to those users who may be working within a hospital. As long as they have an internet connection and a browser, they can access our applications. It has been a very valuable tool that allows us to present that outside our environment.

We've had to use them on occasions, and they've been very on point for the initial triaging as well as for the follow-ups. I would rate them an eight or nine out of ten. It was maybe after hours, and it took some time to get to the right engineering team for the issue. It wasn't like we were just waiting on them. It was just getting us over to the right team for a specific issue. After we actually got on the phone with an engineer, they've always been very helpful in getting the issue resolved.

It is pretty straightforward.

I would advise others to just go through and look at the requirements and the needs of the people you're supporting. I will always recommend doing a POC, just to make sure that the product that you're inquiring about or thinking about purchasing does what it says it does because you don't want to be oversold something and it under-delivers. I will always recommend doing some type of POC to test everything out. If it is in your budget, then I would say go with it.

It has improved the way our organization functions. I have been very impressed with the direction in which Citrix is going. I got introduced to Workspace last year, and I attended the virtual SYNERGY conference. It was very impressive to see so many upcoming things that Citrix is working on. I noticed that VMware also has its version of Workspace, so I guess that's the new hot terminology to use. The Citrix solution is called Workspace, and the VMware solution is called Workspace ONE.

I would rate Citrix ADC a nine out of ten. There's always room for improvement for any application. That's why they have different versions or a series of applications.