We are using Oracle Database as a Service mainly for pulling out audit reports and for connecting to our application.
Manager (QA) at a computer software company with 501-1,000 employees
Efficiently pulls out audit reports but lacks flexibility
Pros and Cons
- "We are using Oracle Database as a Service mainly for pulling out audit reports."
- "There is room for improvement in terms of flexibility."
What is our primary use case?
What needs improvement?
One area for improvement would be the ability to connect to Excel directly from the database. Currently, I am unable to do this with Oracle Database as a Service, whereas I am able to do so with SQL Server. I would like to see Oracle Database as a Service offer a similar service to what SQL Server provides in terms of connecting Excel to the database.
In the next release, I would like to see a feature that allows for easy transfer of data from MySQL to other databases, such as SQL Server. Having this capability would provide developers with more flexibility in their coding.
For how long have I used the solution?
We've been working with Oracle Database as a Service for 10 years now. We are currently using MySQL Database for our Oracle and it's been working well for everyone.
What do I think about the stability of the solution?
The solution is stable.
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Oracle Database as a Service
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What do I think about the scalability of the solution?
It is a scalable solution.
How was the initial setup?
The initial setup is easy and takes only around 15-20 minutes. It's pretty fast.
What's my experience with pricing, setup cost, and licensing?
The licensing cost is reasonable.
What other advice do I have?
I would rate it a seven out of ten. While it's a good product to use, there is room for improvement in terms of flexibility and additional features.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Actimize Developer at a tech vendor with 10,001+ employees
Easy to use, simple data retrieval, and saves large amounts of data
Pros and Cons
- "The most valuable features of Oracle Database as a Service are the ease of use. We can use a simple syntax to get data and we can easily go to procedures to see data other than using a query."
- "Oracle Database as a Service is very convenient to use. However, we need to know to which schema we want it to connect specifically, and what are the username and password. The solution requires some basic knowledge of SQL RP and SQL Oracle to use it."
What is our primary use case?
I use Oracle Database as a Service for preparing DBQ. I then check whether my output is as expected or not, and compare it with the LS that is generated. Additionally, when I check any customer data, I use this solution.
What is most valuable?
The most valuable features of Oracle Database as a Service are the ease of use. We can use a simple syntax to get data and we can easily go to procedures to see data other than using a query.
What needs improvement?
Oracle Database as a Service is very convenient to use. However, we need to know to which schema we want it to connect specifically, and what are the username and password. The solution requires some basic knowledge of SQL RP and SQL Oracle to use it.
For how long have I used the solution?
I have been using Oracle Database as a Service for approximately four years.
How are customer service and support?
I have not used the support from the vendor.
How was the initial setup?
The initial setup of Oracle Database as a Service is difficult. For example, reading all the schemas and providing different users can take time.
What's my experience with pricing, setup cost, and licensing?
This solution is costly because it saves a lot of data.
What other advice do I have?
Oracle Database as a Service is a user-friendly option that you can be considered when evaluating solutions. You can easily view available tables and their corresponding data by executing basic queries. The left tab displays all tables and procedures, and you can expand it to view table names directly. By using a simple query, such as "select star from [table name]", you can obtain all information. You can then refine your queries by selecting specific correlated queries that involve loops, joins, and other operations. Overall, using Oracle is a straightforward process that you should consider exploring.
I rate Oracle Database as a Service a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Oracle Database as a Service
January 2026
Learn what your peers think about Oracle Database as a Service. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Lead Cloud and Infrastructure Engineer at a insurance company with 201-500 employees
Easy for people to use and handle the setup phase
Pros and Cons
- "The product's implementation was pretty straightforward."
- "The support provides help based on the same size fits all kinds of approaches, making it an area where improvements are needed."
What is most valuable?
Regarding the most effective part of the tool for data security, I would say that our database is on Azure. We mostly look at Azure's security tools, such as a network security group.
What needs improvement?
I think the tool's support team generally just addresses issues, and they probably don't look at they probably don't look at the popularity of any issue. The support provides help based on the same size fits all kinds of approaches, making it an area where improvements are needed.
If you don't give us the best stuff probably we have many other options. Maybe the tool can reduce its cost or provide some other solutions.
If you are in IT, then you will need to use coding, and it is an area that can be made simpler.
For how long have I used the solution?
I have been using Oracle Database as a Service for four years. I use the solution in my company. I am a customer of the tool.
What do I think about the scalability of the solution?
I don't really feel it is a scalable solution. If you want to expand the tool's capacity, you have to be ready to pay money.
How are customer service and support?
We contact the solution's technical support if we have any issues. I rate the technical support a seven out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have worked with MySQL. When I started my role in my company, I saw that we, as a business, prefer Oracle. For now, we use Oracle, but we are open to using other tools.
How was the initial setup?
The product's implementation was pretty straightforward.
What was our ROI?
With SQL, if you add everything up, you get ROI. Independently, if you use it as a database code platform, I think it offers ROI.
What's my experience with pricing, setup cost, and licensing?
The pricing of the tool depends on the organization. If your organization is not making that much money, then I don't think you should use the enterprise or any other expensive versions of the solution. I recommend the tool for bigger companies.
What other advice do I have?
I am satisfied with the tool.
In terms of cost savings or operational efficiency, the tool serves as a database code tool while also being a database.
Oracle Database as a Service enhances our data analytics with AI capabilities, as we actually plug APIs to be able to generate responses for AI platforms that we have. So far, we have no complaints.
In terms of AI-driven data management improvements or specific analytics tasks, we do a little bit of chatbot, but it is probably not done at a full scale. However, we do have AI-driven platforms.
The product is promoted and well-known in our region.
I think it is easy for people to figure out how to use the tool.
I rate the tool an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Database Administrator at a computer software company with 201-500 employees
Enhances the application development process and has an efficient automatic incremental backup feature
Pros and Cons
- "It has significantly enhanced our application development process by introducing substantial time savings and streamlining routine tasks."
- "Improvement in Oracle DBaaS could focus on enhancing performance monitoring and reporting tools."
What is our primary use case?
We use the platform as a relational database management system.
What needs improvement?
Improvement in Oracle DBaaS could focus on enhancing performance monitoring and reporting tools. A more streamlined utility tool would be beneficial, reducing the need for manual intervention in addressing potential slow activities on the database. It could be able to notify the management team quickly.
For how long have I used the solution?
We have been using Oracle Database as a Service for nine years.
What do I think about the stability of the solution?
I rate the platform’s stability a nine out of ten.
What do I think about the scalability of the solution?
We use the platform daily. I rate the scalability an eight out of ten.
How are customer service and support?
The technical support team could work faster.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Previously, we utilized Oracle on-premises solutions for our database needs. We switched to SQL Server for specific business requirements. However, more recently, we transitioned to Oracle Database as a Service (DBaaS), a shift influenced by a reassessment of our evolving business needs.
How was the initial setup?
The initial setup takes a few hours to complete. It requires two executives to work on deployment and one executive to maintain the product. I rate the process an eight out of ten.
What about the implementation team?
We implemented the service with the help of our in-house team.
What's my experience with pricing, setup cost, and licensing?
It is an expensive product. I rate the pricing an eight out of ten.
What other advice do I have?
We use the product for data warehousing or business analytics for software applications, including Enterprise Transactional Systems (ETT).
It has significantly enhanced our application development process by introducing substantial time savings and streamlining routine tasks. When considering an upgrade, the process is simplified, eliminating the need for meticulous checks of backups. Instead, developers can efficiently review the latest updates, choose a suitable upgrade window for their business, and with a few clicks during a designated maintenance window, initiate the process.
For data security, the most beneficial features are validation and verification processes conducted by the service provider before the release of any patches on the official page. The stringent process instills confidence in the reliability of the service, especially in preventing potential security breaches or risks. Oracle service's technical team keeps the clients informed regarding any identified threats and actions to protect the data. It reduces the manual workload for database administrators, allowing them to focus on efficiently implementing patches during designated management windows.
The scalability has made the operations easier than traditional methods. When expanding our product or adjusting resources, we no longer need to perform intricate operations at the operating system or hardware level. Instead, it automatically spins or reallocates storage within the service. The process takes about an hour and a half, ensuring optimized storage to meet the growing needs of our expanding datasets.
The feature of automatic incremental backup has been beneficial to business continuity planning. It ensures that all backup activities are seamlessly managed without requiring any major involvement from the database administrators. It eliminates the need for manual scripting or the setup of intricate backup scenarios. As a result, the maintenance time gets reduced as well. The integration with other systems has medium complexity.
I rate the product an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager at a tech services company with 1,001-5,000 employees
A scalable solution that provides easy data recovery
Pros and Cons
- "The solution is scalable, has support & right incident, and allows easy data recovery."
- "The solution’s price could be reduced."
What is our primary use case?
For financial companies, the performance and reliability of transactional data in banking systems are very important. Many financial companies use Oracle Database.
What is most valuable?
The solution is scalable, has support & right incident, and allows easy data recovery.
What needs improvement?
The solution’s price could be reduced.
For how long have I used the solution?
I have been using Oracle Database as a Service for 20 years. We are using v16.
What do I think about the stability of the solution?
When I started working here a long time ago, Oracle Database version 9 was not very stable, but after version 11, it got very stable. If we follow the patching process, such as applying CPU and PSU patches, we don't need to check the stability of the database.
What do I think about the scalability of the solution?
Oracle Database supports scalability and high availability due to clustering architecture, like RAC. You can easily expand data nodes or processing nodes to meet your needs. 1000 users are using this solution.
How are customer service and support?
Oracle Database offers 24/7 support, and many third-party companies contract with growing corporations to provide support services. You can easily get support from these companies.
Which solution did I use previously and why did I switch?
I have used Microsoft SQL Server and switched to Oracle Database because it can support large systems with many users. Most large systems today run on Unix or Reynolds operating systems, and Oracle Database is well-suited for these environments. However, IT environments such as AWS or Azure are increasingly moving to the cloud.
How was the initial setup?
The initial setup is good and convenient. We don't need to set up the worker in case of extra data. The machine and software are in one box. It takes one hour to install Oracle Database.
What about the implementation team?
As an engineer, I would install the Palantir environment or occasionally test the system environment for the operating and production systems. We rely on the database administrator for assistance.
What other advice do I have?
20 people are required for the solution’s maintenance. I can recommend Oracle Database to many companies, especially those using Oracle Cloud services. The price is not very expensive, and Oracle Cloud offers a variety of features and benefits. Overall, I rate the solution a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head Of Infrastructure Group in ICT Department at a energy/utilities company with 1,001-5,000 employees
A reliable choice for hosting and development that provides exceptional database performance
Pros and Cons
- "It effortlessly hosts applications for months and exhibits exceptional reliability."
- "The installation process requires improvement as it can be quite complex."
What is our primary use case?
Our main use cases include initiating the setup of a hosting application and facilitating developers in utilizing the database, as well as managing backups and data storage.
How has it helped my organization?
It's an outstanding database. It effortlessly hosts applications for months and exhibits exceptional reliability. The database delivers top-tier performance.
What is most valuable?
The most valuable features are performance, backup, and restore capabilities.
What needs improvement?
The installation process requires improvement as it can be quite complex. Simplifying the procedure would certainly be beneficial. There is room for enhancing the administration tools, possibly by providing better separation of functions.
For how long have I used the solution?
I have been using it for twenty years.
What do I think about the stability of the solution?
It offers excellent stability capabilities. I would rate it nine out of ten.
What do I think about the scalability of the solution?
Due to its stability, the technology allows for seamless node transitions. Data storage, porting, backup, and restoration processes function smoothly. This makes scaling up quite straightforward, with built-in features supporting scalability. If the need for more robust capabilities arises, transitioning to the enterprise edition is an option. Partitioning functions, which experienced leaders in this field can attest to, further enhance scalability. I would rate it eight out of ten.
How are customer service and support?
The customer support services are good. I would rate it a seven out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup was challenging. I would rate it three out of ten.
What about the implementation team?
The implementation process varies in complexity. Setting up the basic configuration typically takes about half a day. However, when dealing with complex setups like shared data centers and clustered environments, it can extend to two weeks or more. The installation process can sometimes involve repetitive steps, mainly involving prerequisite checks. It's crucial to carefully pre-activate the necessary database components before proceeding with the installation. In some cases, the environment can become intricate, with known bugs in clustered setups. When facing such challenges, documentation from Oracle support can be a valuable resource. Once it is installed, the rest of the process goes smoothly. Still, there are many specifics to consider, especially when completing cluster deployments, particularly in newer releases, which can be unfamiliar territory.
What's my experience with pricing, setup cost, and licensing?
It is notably expensive when compared to the features offered by other alternatives. However, Oracle offers specific and unique capabilities. I would rate it ten out of ten in terms of cost.
What other advice do I have?
It is an excellent product and service to launch your career with. If you become proficient in it, it can set you up for a twenty-year-long career. I would rate it eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of Data Architecture and Analytics Solutions at a comms service provider with 1,001-5,000 employees
An easy initial setup process and its high scalability make it a perfectly stable solution
Pros and Cons
- "Stability-wise, I rate the solution a nine out of ten...Scalability-wise, I rate the solution a ten out of ten."
- "The ROI has not been good."
What is our primary use case?
My expertise is to evaluate whether there are any technologies of Oracle Database to be replaced or migrated from Oracle to other tools like MongoDB or Cassandra.
I use the solution for different transactions, data guard administration, and for analytics.
How has it helped my organization?
There are people in my company who know a lot of Oracle technologies. My teams have huge experience in this technology. Considering a standard industry, it is a developed system. It's very easy to use in general.
What is most valuable?
Feature-wise, the most valuable ones are its support and the fact that there is s lot of knowledge or experience related to the solution for my team.
What needs improvement?
It's a very expensive product. So, the pricing needs to be improved.
Big data use cases involving analytics, especially advanced analytics like machine learning, I need to improve in Oracle.
For how long have I used the solution?
I use Oracle Database on all my platforms and systems in my company. I have been using the solution for ten years. Currently, I am using Oracle Database 11g.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a ten out of ten. Regarding plans to use Oracle Database even more in the future, my expectation is to try to replace it with some open-source technologies.
How are customer service and support?
I rate the technical support a six out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The solution's initial setup process was easy.
What was our ROI?
The ROI has not been good. In the past, it was good, though.
What's my experience with pricing, setup cost, and licensing?
It is a very expensive tool.
What other advice do I have?
I recommend the solution to those planning to use it. Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Director at a manufacturing company with 501-1,000 employees
Simple deployment, easy troubleshooting, and highly reliable
Pros and Cons
- "The most valuable features of Oracle Database as a Service are configuration and troubleshooting."
- "Oracle Database as a Service could improve the performance when monitoring."
What is our primary use case?
Oracle Database as a Service is used to manage full-featured Oracle Database instances.
What is most valuable?
The most valuable features of Oracle Database as a Service are configuration and troubleshooting.
What needs improvement?
Oracle Database as a Service could improve the performance when monitoring.
For how long have I used the solution?
I have been using Oracle Database as a Service for approximately 10 years.
What do I think about the stability of the solution?
The stability of the solution is high.
I rate the stability of Oracle Database as a Service a ten out of ten.
What do I think about the scalability of the solution?
Most of my clients are small to medium-sized businesses.
I rate the scalability of Oracle Database as a Service a seven out of ten.
How are customer service and support?
We do not use the vendor's support but we use online resources.
I rate the support from Oracle Database as a Service a seven out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup of Oracle Database as a Service is simple. The deployment took approximately one to two years.
I rate the initial setup of Oracle Database as a Service a nine out of ten.
What about the implementation team?
We have two people who deploy the solution.
What's my experience with pricing, setup cost, and licensing?
The price of Oracle Database as a Service is expensive.
I rate the price of Oracle Database as a Service a nine out of ten.
What other advice do I have?
We have two to three people who maintain the solution.
We are looking to switch to another solution, such as MongoDB or Postgres SQL.
I rate Oracle Database as a Service an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
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