The stability and the format and the speed of the database are very good.
Application and BI manager at Ithmaar-solutions
A stable solution with a straightforward setup, even for a non-technical person
Pros and Cons
- "Scalability is very easy. If you want to, you can make it onto two or three servers, racks, or whatever you want. It's easy."
- "Some of the technical features could be improved. They have a problem with some of the object types. I think this is one of the issues which is needed to be improved."
What is most valuable?
What needs improvement?
Some of the technical features could be improved. They have a problem with some of the object types. I think this is one of the issues which is needed to be improved. If they could implement a managing tool that is better than the one they have now, that would be an improvement.
For how long have I used the solution?
I've been using the solution since 2002.
What do I think about the stability of the solution?
The solution is very stable.
Buyer's Guide
Oracle Database as a Service
June 2025

Learn what your peers think about Oracle Database as a Service. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
What do I think about the scalability of the solution?
Scalability is very easy. If you want to, you can have it scale onto two or three servers, racks, or whatever you want. It's easy.
How are customer service and support?
Technical support is not bad. It's not like Microsoft support. With Microsoft support, you can search for answers online and you will find a lot of articles that help with problem-solving. With Oracle, if you open a ticket for technical assistance Oracle's very good and they will help you.
How was the initial setup?
The initial setup is straightforward. Even if you're not technical, it's possible to set it up.
Which other solutions did I evaluate?
I didn't look at any other solutions.
What other advice do I have?
I use some other databases, like Microsoft and MySQL, but they don't have the same performance as Oracle.
I would rate this solution eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief Innovation Officer at Viscosity North America
Video Review
One of the benefits is the ability to use solutions you're familiar with and leverage the cloud.
What is our primary use case?
The primary use is the leverage DBaaS (Database as a Service) using the Oracle Cloud solution without having to build the database a step at a time. Getting a pre-built Oracle database can be beneficial for testing for functionality, new development, but mostly the ability to quickly build different sizes of Oracle systems without a large effort. The ability to resize things is also an advantage over other cloud solutions. There is also an Autonomous Database.
How has it helped my organization?
I think some of the biggest benefits is if there's a consolidation potential, or putting things up in the cloud where I can consolidate many databases into one. Also a location potential is helpful; if I have customers in Germany and China and in the U.S. but my IT is located in Chicago, I could go to the Oracle Cloud and now maybe I can put replicas using Oracle's multi-tenant database. The cloud makes this a lot easier to actually do a clone of a pluggable database, but I could just take that pluggable database and clone it to China. I can clone it to Germany and then I could have one here in the United States. The data is closer to the person. There's also EU privacy laws that I have to keep and it makes it a lot easier to secure things in one location as well. Careful though, some laws require you to take responsibility for what you put in the cloud. We also benchmarked Oracle ADW vs. AWS Redshift & Oracle was much faster.
What is most valuable?
Being able to go to go to the website: cloud.oracle.com/tryit and get $300+ in free trial credits is a great way to explore the technology (you can also go to cloud.oracle.com/database to just try database as a service (DBaaS). The cloud is something accelerates efforts to interface with Big Data and IOT, but it takes an educated buyer to implement the right pieces at the right time. The cloud gives people the ability to leverage big data from non-Oracle sources including Hadoop and Hive, quickly deploy a development test or simple application, and to leverage the interfaces to other companies and to use mobile apps. I think the downside is it's causing people pain as it compresses how fast they need to learn about it and effectively move the parts of their system that are better suited in the cloud. I think that's the biggest issue right now. Some of the features that are out there for database as a service on the cloud, if you want to have an encrypted backup in the cloud or a test database, it's nice to have a backup that's offsite or a system where you can test new features. Are you going to put your backup in a lock-box at the local bank or are you going to put it on some other cloud? With Oracle, you can send it with RMAN encrypted backup straight to the Oracle Cloud and it's there when you need it. If you had to fail-over for some reason when you use Oracle Cloud, and you have an Exadata in-house, Oracle has an Exadata in the cloud that you could fail right over to (this allows either a CAPEX or OPEX financial event). Maybe you have some big data where you don't have enough servers and you know exactly what you want hardware wise, well, you're familiar with that Exadata performance so you know exactly what you're going to get in the cloud since the hardware is similar to what you have on-site.
What needs improvement?
Features that people want the most are already there. One of them is Oracle In-Memory which allows you to put things in a columnar data store in memory with Oracle's 12c (12.1.0.2+). You could have an in-memory database. You could have columnar data, which is compressed and in-memory (in the in-memory column store) or if you're doing transactional data, it's in the buffer cache (memory) so it's very fast to do that transactions. It's a different memory area altogether. When I look at the cloud, you'll need In-Memory more, because you're going to be dealing with larger volumes of data. The second feature that helps is multi-tenancy; Oracle already has this as of 12c Release 1. It is the ability to clone and move things around and maybe do an exchange partition (PDB - Pluggable Database) with one of your vendors or one of your customers out there (given security needs are met). Non-PDBs (or not using multi-tenancy is being deprecated). Leveraging and testing new features of 12.2 is also beneficial. Oracle 18c will be beneficial with Snapshot Carousel, PDB switchover, In-Memory External Tables and Polymorphic Tables.
I think the way that Oracle and other vendors can move people quicker to the cloud is by educating people on the capabilities of the cloud and some of the benefits of the cloud. I think as customers and vendors out there and partners of Oracle look at providing solutions for the cloud, I think people will be more likely to go there, but what I think right now is the biggest hesitancy is there are a lot of other cloud providers don't have any of the features Oracle has. Oracle must let people know that if you have on-site Exadata, now you can have Exadata in the cloud. Easy to move. You've got a lot of data you want to archive? You can move it to a slower, larger server or a faster, smaller server depending on what you want to do. Just the capabilities that they have in-house or in the cloud. Some cost more than others, so effective planning is one big key to success. The cloud is gaining momentum, but the key to success is evaluating it fully and using appropriately.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
I did an estimate of all the servers that are out there and Google is obviously very large. Amazon Web Services is very large but if you take Oracle's cloud, which is over 1 exabyte now and then you take the compression that you can do with Oracle, it's actually, probably the largest cloud that's out there right now (many Exabytes). From a scalability standpoint, as big as the world is, as big as you can think, that's how large you can scale your applications.
How are customer service and technical support?
Oracle's technical support has almost every answer just by searching their support system. I always find what I'm looking for and more.
Which solution did I use previously and why did I switch?
I think everybody knows that they need to move from on-premise to the cloud. They know the cloud is what's coming next. They know it's way to quickly interface with social media with Big Data very quickly. I think their hesitancy is: where does it fit? Give us the opportunity to do a hybrid cloud so that our staff can be up to date on exactly how this works and I think then they'll move there faster. There are other clouds with MANY hidden costs. Please hire an expert to consult when evaluating hidden costs on the cloud. Viscosity North America pays particular attention to these hidden costs. Viscosity also has an Oracle vs. AWS whitepaper on our website.
How was the initial setup?
I thought it was very easy to setup database as a service (within hours - the second one will take minutes) for testing new features and familiarizing yourself with the flow of things.
What about the implementation team?
We brought a customer that was not in the cloud, all on premise and we put their EBS finances into the Oracle cloud and all their manufacturing was still on site. They were multi-currency. They were multi-country. Initially there was a lot of education that needed to happen. The more education you put forth at the beginning edge of that project, the more likely you're going to be successful in the middle of that project, but cloud projects tend to be shorter in duration and then when you get to the end of that, there's a lot of questions on things that people could do that they couldn't do before they got to the cloud. The 'what ifs' we'll say. What if I could extend my data to all these data sources with big data? Well, they never asked that before because they never could do it before. Now that they're in the cloud, their whole world opens up to what the capabilities are for their company itself. Some of those discussions are interesting after the fact.
What was our ROI?
It really depends how this is measured.
What's my experience with pricing, setup cost, and licensing?
There are different prices for different architectures - plan wisely and ensure that you look at all the pluses/minuses of each provider!
Which other solutions did I evaluate?
Some of the criteria for when you're evaluating a cloud, to me, number one is cost, but after that it's SLA (Service Level Agreement - from the cloud provider). Is my data going to be there? Consider a credit card company. They have seven seconds until they're paying some other company because they didn't do the transaction fast enough. Usually it takes them one second to approve your transaction so time and speed is probably the most important thing.
What are some of the criteria people should be looking at? First of all is SLA. Will it be up? The second isL is it going to be on hardware and software that I'm used to? I have a tech staff of 100 people, are they going to be able to do their job when that data's in the cloud? Just being familiar with things. Can it scale? Is it large enough?
What other advice do I have?
Read my 12cR2 book on Amazon: https://www.amazon.com/Oracle-...
How would Oracle rate on a scale of 1 to 10 with cloud solution? I think it depends absolutely on which Oracle cloud solution it is. Some are 10 and some are lower. It depends which architecture you evaluate.
Many people are looking at it now. The main key is get educated. Understand what's out there. I did three sessions at Oracle OpenWorld and Java World in 2017, all of them have cloud. I will do many at Collaborate earlier this year (April 2018) and all of them will have cloud. Why? Because I know it's important and where many things are going to some degree. Whether people are using the 12c database, 18c database, that's one of my talks, I know it's important to be ready for the cloud (the 11g database is also available on the cloud). How you would migrate each database and what multi-tenant does to assist you in that process is an important feature of Oracle. I also have regular sessions on the Internet of Things (IOT) which talks about all these devices that are going to be integrated with your database and big data and obviously cloud plays perfectly to that one.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: We're platinum partners.
Buyer's Guide
Oracle Database as a Service
June 2025

Learn what your peers think about Oracle Database as a Service. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
Sub-Manager IT Infrastructure at a tech services company with 201-500 employees
Improves client satisfaction by decreasing their problems
Pros and Cons
- "Improves client satisfaction by decreasing their problems."
- "I would like to see a better dashboard for the storage. It need to be more complete overall."
What is our primary use case?
The primary use case is transaction services of the bank. The performance is amazing. It is very good for the all-flash disk.
How has it helped my organization?
- More SLAs for the clients; better performance in our transactions for clients.
- Improves client satisfaction by decreasing their problems.
What is most valuable?
- The performance
- The opportunity for recovery
What needs improvement?
I would like to see a better dashboard for the storage. It need to be more complete overall. At the moment, it is basic.
What do I think about the stability of the solution?
The stability is very good. There have been no problems.
What do I think about the scalability of the solution?
The scalability is good. There have been no problems.
How are customer service and technical support?
We have had no issues contacting technical support. We use the Chilean and US support offices, and they respond quickly.
Which solution did I use previously and why did I switch?
We had Hitachi storage, but the performance and the support were very bad.
How was the initial setup?
The initial setup was easy.
Which other solutions did I evaluate?
We looked at Dell storage, but we chose Oracle due to its performance, security, and scalability.
What other advice do I have?
I would recommend the solution. It is quite complete and very good.
Most important criteria when selecting a vendor:
- Recommendations
- Performance
- Stability.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Managing Director at CarajanDB
Data Guard is best DR solution but licensing is a nightmare
Pros and Cons
- "Not only does it provide a mature, reliable solution for DR. It also helps if application owners need to look into data which is a couple of hours old, using Flashback Database on the standby database."
- "Data Guard is the best solution for Disaster Recovery."
- "My favorite option – Multitenant – should be available for some pluggable databases in all editions, without any fee."
- "An 8GB download for software is far too big. Nowadays it should be possible to simply use RPM packages on Linux/Unix."
How has it helped my organization?
Not only does it provide a mature, reliable solution for DR. It also helps if application owners need to look into data which is a couple of hours old, using Flashback Database on the standby database.
What is most valuable?
Data Guard, because it’s the best solution for Disaster Recovery.
What needs improvement?
The licensing is a nightmare. Tons of options which need to be licensed individually, and no real offering for VMware or other Hypervisors.
And my favorite option – Multitenant – should be available for some pluggable databases in all editions without any fee.
What do I think about the stability of the solution?
No stability issues at all.
What do I think about the scalability of the solution?
RAC is not a real scalability solution, so instead of scaling out I prefer to scale up.
How are customer service and technical support?
Very poor.
Which solution did I use previously and why did I switch?
I have always used Oracle Database.
How was the initial setup?
Back in the early 90s, set up was difficult. But now, it’s straightforward using the graphical interfaces. But there is indeed room for improvement. An 8GB download for software is far too big. Nowadays it should be possible to simply use RPM packages on Linux/Unix.
What's my experience with pricing, setup cost, and licensing?
There should be a standard way to license the database in a virtual environment (e.g. VMware) and there should be a low-end version (like Standard Edition One) again.
What other advice do I have?
Before starting to look for the high-end solution (Enterprise Edition) you should consider using Standard Edition Two. There is a great chance that it will be sufficient, and gaps can be filled with third-party products like Dbvisit Standby for Distaster Recovery.
Disclosure: My company has a business relationship with this vendor other than being a customer. Oracle Gold Partner.
Cloud Architect, Oracle ACE, Oracle DBA at Pythian
Enables us to consolidate many databases without any change to the application
Pros and Cons
- "The Oracle Multitenant feature of 12c is awesome. This feature enables us to consolidate disparate databases under one container database and eases manageability of the databases. It also allows us to scale."
- "Some bugs could be fixed. There have been some internal software bugs, just like any other newly released software. These bugs gets fixed by patch updates from Oracle on regular basis."
How has it helped my organization?
Many databases can be consolidated without any change to the application.
What is most valuable?
The Oracle Multitenant feature of 12c is awesome. This feature enables us to consolidate disparate databases under one container database and eases manageability of the databases. It also allows us to scale.
What needs improvement?
Some bugs could be fixed. There have been some internal software bugs, just like any other newly released software. These bugs gets fixed by patch updates from Oracle on regular basis.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
No stability issues.
What do I think about the scalability of the solution?
No scalability issues.
How is customer service and technical support?
Excellent.
How was the initial setup?
The planning phase was bit complex regarding what to consolidate, but implementation was straightforward.
What's my experience with pricing, setup cost, and licensing?
Check Oracle support.
What other advice do I have?
I rate it a 10 out of 10, due to the scalability, flexibility, and cloud oriented approach.
Plan well and it should be fine.
Disclosure: My company has a business relationship with this vendor other than being a customer. Oracle Partner.
CTO at a tech services company with 51-200 employees
Reduced the number of traditional storage/server architecture
What is most valuable?
- Resource elasticity
- Rapid provisioning
- Automated centralized management of all DBs
- Measured services, etc.
How has it helped my organization?
- Technically, apart from the cost reduction, it reduces the administration overheads.
- Scale-up and scale-down resources, as per the demand to ensure the major business, do not impact performance issues.
What needs improvement?
- Reduce the licensing cost further.
- Stronger security
For how long have I used the solution?
Over one year now.
What was my experience with deployment of the solution?
Challenges faced when migrating the on-premise database to cloud, especially VLDBs.
What do I think about the stability of the solution?
Mostly with the internet availability and speed. Nothing really with the stability of the DBaaS.
What do I think about the scalability of the solution?
Not anything we have come across.
How are customer service and technical support?
Customer Service:
Satisfactory.
Technical Support:Satisfactory.
Which solution did I use previously and why did I switch?
Most of the DEV/UAT/TEST were on-premises, which moved to the cloud with consolidation.
How was the initial setup?
There were technical challenges configuring the connectivity, moving the data, etc.
What about the implementation team?
Installation was through a vendor.
What was our ROI?
Reduced the number of traditional storage/server architecture. More productivity and quick provisioning of the database helped moving the application to production quickly.
What's my experience with pricing, setup cost, and licensing?
Oracle licensing is expensive compared to other competitors, such as AWS and MS Azure.
Which other solutions did I evaluate?
Yes. AWS and MS Azure.
What other advice do I have?
Any DEV/UAT/TEST environments are really candidates to go for cloud and ensure you fully utilize the flexibility of cloud technologies.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of Oracle Cloud Infrastructure Solutioning Technology and Architeture at Tata Consultancy Services
You can run it on the Oracle public cloud.
What is most valuable?
It provides the ability to run from a simple schema base to a real application database, including the option to run it on the Oracle public cloud. In cases where the customer has an issue with data locality or privacy, the option to seamlessly switch to a Oracle public cloud machine in the customer's own DC makes this the most flexible cloud solution.
The automatic inclusion of all database options in Enterprise Edition (EE), Extreme Performance and Exadata cloud service make this product very attractive.
How has it helped my organization?
Previously, when proposing cloud solutions for Oracle database to enterprise clients the lack of a viable high availability solution was often cost prohibitive. Oracle offers this as a standard option. With Active Dataguard freely available for Extreme Performance, there is no enterprise cloud service catering to the Oracle database that can match this offering
What needs improvement?
Currently, there is no simple method to modify the orchestrations on which the compute hosts are based. Hence, unlike the IaaS Oracle services, in cases where there is a need to make certain changes to the service, such as adding an IP network or a GRE tunnel, it requires specialized skills from the backend. However, we expect with the rapid pace of innovation that the feature to modify advanced aspects might be added on the fly in later versions.
For how long have I used the solution?
We have been experimenting with the solution for just over a year now and we have clients that are going live on the system as I write this.
What was my experience with deployment of the solution?
We saw some minor hiccups to do with networking and connectivity. We also were utilizing the Exadata database cloud service for one client and faced some issues with the cloud tooling. One minor problem was if we created a database of a particular name in capitals, deleted the database, and then tried to recreate the same database but with small letters, the cloud tooling would not allow this. We raised the issue to Oracle, who provided a fix and will incorporate this in the next version of the Exadata cloud tooling.
What do I think about the stability of the solution?
On the whole, the system was very stable. We only faced one unexplained hiccup, when a server was rebooted and we were not able to track down the root cause.
What do I think about the scalability of the solution?
We did not face any issues with scalability. We are using Oracle OTD for high-availability scale out, which was initially active-passive but later an active-active solution was provided.
How are customer service and technical support?
Customer Service:
We have had very responsive customer support. On several occasions, the Oracle Cloud A-Team directly came on the call with us to help resolve issues.
Technical Support:The technical team from the vendor side was quite knowledgeable and we were able to resolve some network routing issues quite quickly.
Which solution did I use previously and why did I switch?
We have used other cloud providers. However, they did not have a true high-availability cloud solution. The second issue we found is that I/O bandwidth was comparatively variable on the other cloud providers and we could not scale easily beyond a few terabytes without facing I/O bottlenecks.
How was the initial setup?
Because we had taken training on the platform, it was very familiar for us. However, it would not be so easy for someone implementing this from scratch. We would recommend going with an experienced managed service provider.The platform provides surprising flexibility for something that is billed as platform as a service.
What about the implementation team?
We are ourselves a cloud service provider team that implemented for several customers.
What was our ROI?
This varies across our customers but they all are seeing benefits over their erstwhile in-house solutions.
What's my experience with pricing, setup cost, and licensing?
The cloud option provides a lot of benefits for Oracle shops, as it reduces the upfront costs and converts the licensing costs to a running cost.
Which other solutions did I evaluate?
We have utilized other cloud and hosted platforms such as Azure, Macquarie Telecom, Verizon, Xerox, etc. However, this option was superior for Oracle Database hosting.
What other advice do I have?
This provides an enterprise-class cloud solution that can scale to terabyte-sized databases in the cloud without having to compromise.
Disclosure: My company has a business relationship with this vendor other than being a customer. We are an Oracle Diamond partner.
CEO at Miracle Finland Oy
Video Review
As opposed to on-premises, I can scale up and down as needed. It's a convenient solution.
What is most valuable?
Easiness, that's number one for me because I use the cloud for testing purposes. When I present about database things because I do a lot of presentations and I like to test on the cloud. This cloud is everywhere so when I'm presenting here in US, I have the same cloud available that I have in Finland where I prepared my presentation. It's very easy and very convenient. I use Oracle Databases.
How has it helped my organization?
What is the best place for an Oracle database if it's not the Oracle Cloud? If I take any of the other clouds that wouldn't be the same. Of course the best is the Oracle's original cloud.
What needs improvement?
I think most of the customers are hoping for having 24/7 kind of support for if anything happens during the night, they will fix it without you knowing it. Of course there will be an extra cost for the customer but it shouldn't be too much. That's what I think most of the customers will be happy with. You don't have to have your own operators to look after your operation system and the databases and so on and Oracle would look after all that. They have those services but I think they're a bit expensive at the moment.
What do I think about the scalability of the solution?
I think scalability is the top thing here because you are just able to scale up and down whenever you feel like it. You can't do it on premises.
How are customer service and technical support?
Nobody is ever happy with support with any vendor so if I would say I would give them the score five, everybody would be laughing. There is no support that is 100% good. Usually it's been after it's been down or something like that. If I find a back or an error or something like that, I might need to contact somebody to fix it but I've had very good support by friends who work for Oracle. Not the official channels has been very efficient so all my problems have been solved.
Which solution did I use previously and why did I switch?
Usually it's a long process so it starts when you realize that the hardware you have is going to be obsolete and you start your process there. You know one year from now I have to do something, I have to buy new hardware, I have to do something. That's usually where the process starts and then you start thinking should I buy a new hardware or should I go to the cloud.
What about the implementation team?
It's the same as you're changing from one machine to another machine, it's just the same. You're just changing from one machine to a cloud. We did that for one of our customers and it was very, very easy and simple.
Which other solutions did I evaluate?
Reliability I will say that's the most important thing and what I learnt today from the keynote was that people are afraid about security and especially about the vendor security. I think that's something that you should really look at when you are choosing your vendor. How are they taking care of your security? Because you have all your valuable data in that cloud, you don't want anybody to go and mess with it.
What other advice do I have?
Rating: I'm a Finn, I never give ten for anything. I would say seven or eight which is very good for me. There's a lot to improve yet but I think it's getting pretty good already. Let's say eight, I'm in a good mood today.
I would start with a test database. I would go with them to cloud first to get the experience because most of the people are afraid of the cloud. They don't know what to expect and how they juggle things and so on because they're used to see the computer, touch them and know exactly what is where and what kind of block you have in your computer and so on. So it's very scary to let somebody else take care of that things. The first step would probably be give your test databases to the cloud and see how it works and realize that actually now you have time for the real job instead of doing constant upgrades and so on. I would start with the test database to get experience and the touching feeling of how it is.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: We're a gold partner.
Our experience was about the opposite. We went to scale up storage space, and could not. Without the help of our support specialist, we would have never gotten this accomplished. We are moving to a different cloud server in the coming months, so this should not happen again. But one of the things we have loved about the Oracle Cloud has been support. Definitely leaps and bounds ahead of where the on-premise product is in terms of technical support.
Thanks for offering your perspective. I'd be interested to hear the experience of others.

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Learn More: Questions:
- What is the biggest difference between Google BigQuery and Oracle Database as Service?
- When evaluating Database as a Service, what aspect do you think is the most important to look for?
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An advantage the Oracle cloud provides over other clouds when using Oracle databases is that they include transparent data encryption free by default for all versions of the database and you do not need to license it separately. By default a cloud database uses encryption. That in effect makes your Oracle DBaaS cloud database more secure that your run of the mill Oracle database. So definitely Oracle is doing everything it can to enforce higher levels of database security in the cloud than on premise.