In general, it's for our billing systems and for customers and customer service.
Reliable, simple to implement, and expands well
Pros and Cons
- "We have the ability to build several solutions to according to the requirements of our users."
- "We have the ability to build several solutions according to the requirements of our users, it is easy to set up, the solution scales well, and it is stable and reliable."
- "The product must improve its performance."
- "Performance always is an important issue. The product must improve its performance."
What is our primary use case?
What is most valuable?
We have the ability to build several solutions to according to the requirements of our users.
It is easy to set up.
The solution scales well.
It is stable and reliable.
What needs improvement?
Performance always is an important issue. The product must improve its performance.
For how long have I used the solution?
I've been using the solution for five years.
Buyer's Guide
Oracle Database as a Service
April 2026
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What do I think about the stability of the solution?
The stability has been great. We don't have bugs or glitches. It is reliable. It doesn't crash or freeze.
Of course, we could always use better performance.
What do I think about the scalability of the solution?
So far, we have found the solution to be scalable.
We have 1,000 people directly and 50,000 people indirectly using the solution.
How are customer service and support?
Technical so far has been pretty good.
How was the initial setup?
The solution has a straightforward setup. It is not complex or difficult.
What's my experience with pricing, setup cost, and licensing?
We have a corporate license. I'm just using it. I don't have the details in terms of exact cost.
What other advice do I have?
I'm just a customer.
I use the on-premises and the as-a-service versions.
I'd advise those considering the solution to first be careful to design it before beginning.
I'd rate the product ten out of ten overall.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Independent Consultant at Unaikui
An excellent database with an easy deployment process
Pros and Cons
- "Oracle is the best database in the world."
- "The product is very expensive."
What is our primary use case?
I use the solution to store data.
What is most valuable?
Oracle is the best database in the world. Everything about it is great.
What needs improvement?
The product is very expensive.
For how long have I used the solution?
I have been using the solution for 27 years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The solution is very scalable. We have three distributed systems. At each site, more than 100 people use the solution.
How are customer service and support?
We contact support for partitioning and indexing.
How was the initial setup?
Installing DB as a service is very straightforward. If we have to install it on-premise, we need a DPA.
What about the implementation team?
It doesn't take long to deploy the solution. The time taken for deployment depends upon the location of deployment. If it is a remote area, it can take a few hours. On a local site, it can be done very quickly.
We deployed the solution in-house. The deployment process starts with installation and choosing your language and other settings. If we are working on development, we can create the tables. However, if we deploy for live testing, we export and import without the data.
What was our ROI?
We have seen an ROI on the solution.
What's my experience with pricing, setup cost, and licensing?
The pricing depends on the operating systems and VMs we use.
What other advice do I have?
I am using the latest version of the solution. I will recommend the solution to others. We have deployed the solution in Louisiana, Syria, and all over Africa. Overall, I rate the solution a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Oracle Database as a Service
April 2026
Learn what your peers think about Oracle Database as a Service. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,915 professionals have used our research since 2012.
Founder at Simpro Tech
Powerful, scalable, and secure
Pros and Cons
- "The most valuable aspect of the solution is its security, performance, and availability."
- "There is room for improvement in the speed of the data migration process."
What is our primary use case?
Oracle's Database as a Service has the potential to support both artificial intelligence and machine learning, but it seems that its capabilities in these areas have yet to be fully developed.
What is most valuable?
Security is a critical aspect for us, as well as the process of patching and updating the system.
The availability of the system is ensured by running it on two on-premise servers, which are identical and located separately.
The most valuable aspect of the solution is its security, performance, and availability.
What needs improvement?
There is room for improvement in the speed of the data migration process.
For how long have I used the solution?
I have been working with Oracle Database as a Service for a few years.
What do I think about the stability of the solution?
I would rate the stability a nine out of ten.
What do I think about the scalability of the solution?
Oracle Database as a Service is highly scalable.
We have eight users who use the solution for project management, which we deploy for our clients. However, this is not the primary function of our own work. As an example, one of our clients has 50 users running a similar deployment.
In addition to our own usage, the solution is also used by the company we have contracted for core banking.
We purchase the solution from them and they take care of its deployment and management. Therefore, we are not directly involved in the deployment process.
While we initially went with Oracle, our clients are now the ones who are involved in the deployment process for the core banking solution.
How are customer service and support?
I have only contacted technical support through proxy.
Which solution did I use previously and why did I switch?
Previously, we were working with MySQL.
How was the initial setup?
The initial setup is generally considered straightforward, although there may be some challenges, particularly when new team members are introduced. However, once the team becomes familiar with the solution, the setup process becomes easier and more streamlined, even when working remotely.
Deploying the solution is generally considered to be easy, with the only major challenge being the migration of data from another database to this one.
The data migration process can be complex and time-consuming.
What about the implementation team?
To deploy the solution, it is important to have the correct hardware specifications in place. Once these specifications have been met, and the necessary hardware is available, the deployment process can begin.
Once the database has been installed and configured, the system should be up and running.
What's my experience with pricing, setup cost, and licensing?
What has been done is that an annual subscription model has been launched, which includes the payment of both the AML (Annual Maintenance Fee) and the subscription fee, paid on a yearly basis.
Which other solutions did I evaluate?
I have evaluated both SQL and MySQL, and I have found that MySQL lacks the interactivity and capacity compared to SQL.
Oracle is typically chosen when a highly robust and reliable system is required.
What other advice do I have?
I would recommend this solution to other users.
I would rate Oracle Database as a Service a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Reliable and available but is too expensive
Pros and Cons
- "The functionality is good."
- "We'd like to see better support for non-structured data and in-memory load."
What is our primary use case?
We primarily use the on-premises version as our country does not allow the use of the cloud. We primarily use the solution as a database.
How has it helped my organization?
We like the fact that it is very reliable. It's also very available. It's easy to find Oracle resources in our part of the world, and it's easy to replicate over other data centers.
What is most valuable?
The functionality is good. It's flexible and easy to adjust.
It is very reliable.
The partitioning has been very useful. We like that we can do replication and indexing.
The solution is stable.
It can scale, however, the cloud deployment would scale more easily.
What needs improvement?
The solution is very expensive.
We'd like to see better support for non-structured data and in-memory load. That would help with applications we need to cache.
For how long have I used the solution?
I've been using the solution for over ten years now. I've used it since about 2006 or 2008.
What do I think about the stability of the solution?
The solution is stable. I'd rate it nine out of ten. It is reliable, and the performance is good. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution is scalable. I'd rate it six out of ten. On-premises is less scalable than the cloud.
How are customer service and support?
Technical support could be better. They should have more publicly available assistance instead of having a subscription.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We do use a bit of PostgreSQL.
How was the initial setup?
The initial setup was complex. I'd rate the ease of setup three out of ten. You need to understand the file system, and you need to understand Oracle very well before setup. It's not like Microsoft, where there is a setup Wizard to guide you. You need very specific knowledge.
The setup might take a day or two in terms of deployment. However, you need to put in the tables and build the applications on top of that, and that part can take several months.
What about the implementation team?
We handled the setup in-house.
What's my experience with pricing, setup cost, and licensing?
I'd rate the pricing one out of ten. It is way too expensive. We do need to pay extra for other modules, for example, for partitioning and compression. You can also pay extra for assistance. It's already too much, and then they make you pay even more.
Which other solutions did I evaluate?
We did look at SQL and MongoDB since starting with the solutions. However, we did not look at anything before choosing Oracle.
What other advice do I have?
We're customers and end-users.
We have been using Oracle ERP for some time and are moving from on-premises to the cloud.
I'd advise users to pay attention to licensing as it can get very, very expensive. Definitely look into other databases.
I would rate the solution seven out of ten as it is the market leader and is very stable.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director Cloud Architecture at LTIMINDTREE
A high-performing solution that is useful for managing enterprise workloads
Pros and Cons
- "I like the solution’s performance and real application concepts."
- "I would like to see improvements in the license cost. The solution is subscription-based for PaaS services. You need to buy your own authorized license."
What is our primary use case?
The solution’s new version, Exadata, is good for managing enterprise workloads. It is number one in terms of performance. The solution is also good with sharding concepts.
What is most valuable?
I like the solution’s performance and real application concepts.
What needs improvement?
I would like to see improvements in the license cost. The solution is subscription-based for PaaS services. You need to buy your own authorized license.
For how long have I used the solution?
I have been working with the solution for more than 20 years.
What do I think about the stability of the solution?
I would rate the solution’s stability a ten out of ten since it is stable.
What do I think about the scalability of the solution?
The solution is scalable and I would give a rating of ten out of ten for its scalability. We have more than 100 customers for the solution.
How was the initial setup?
The solution’s setup is straightforward and doesn’t take more than a day to complete. The steps for the solution’s deployment include purchasing the tenancy and provisioning the database as per the license which you have purchased.
What's my experience with pricing, setup cost, and licensing?
Customers need to pay extra costs for the solution based on their scope and business.
What other advice do I have?
I would rate the solution a ten on ten. Anyone looking to implement the solution should be mindful of the sizing since it affects the licensing and AMC support. I would suggest customers to try the subscription-based pricing model rather than the optimized licensing one.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Actimize Developer at Infosys
Easy to use, simple data retrieval, and saves large amounts of data
Pros and Cons
- "The most valuable features of Oracle Database as a Service are the ease of use. We can use a simple syntax to get data and we can easily go to procedures to see data other than using a query."
- "Oracle Database as a Service is very convenient to use. However, we need to know to which schema we want it to connect specifically, and what are the username and password. The solution requires some basic knowledge of SQL RP and SQL Oracle to use it."
What is our primary use case?
I use Oracle Database as a Service for preparing DBQ. I then check whether my output is as expected or not, and compare it with the LS that is generated. Additionally, when I check any customer data, I use this solution.
What is most valuable?
The most valuable features of Oracle Database as a Service are the ease of use. We can use a simple syntax to get data and we can easily go to procedures to see data other than using a query.
What needs improvement?
Oracle Database as a Service is very convenient to use. However, we need to know to which schema we want it to connect specifically, and what are the username and password. The solution requires some basic knowledge of SQL RP and SQL Oracle to use it.
For how long have I used the solution?
I have been using Oracle Database as a Service for approximately four years.
How are customer service and support?
I have not used the support from the vendor.
How was the initial setup?
The initial setup of Oracle Database as a Service is difficult. For example, reading all the schemas and providing different users can take time.
What's my experience with pricing, setup cost, and licensing?
This solution is costly because it saves a lot of data.
What other advice do I have?
Oracle Database as a Service is a user-friendly option that you can be considered when evaluating solutions. You can easily view available tables and their corresponding data by executing basic queries. The left tab displays all tables and procedures, and you can expand it to view table names directly. By using a simple query, such as "select star from [table name]", you can obtain all information. You can then refine your queries by selecting specific correlated queries that involve loops, joins, and other operations. Overall, using Oracle is a straightforward process that you should consider exploring.
I rate Oracle Database as a Service a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Enterprise Solutions Consultant at a computer software company with 201-500 employees
Powerful, adaptable, and reliable
Pros and Cons
- "The solution is very stable. It's very powerful."
- "For many companies, the standard version is not enough. They need to move to the enterprise version. However, there is a large price jump between the two."
What is our primary use case?
I don't have a lot of experience just yet. I'm still learning the product. It's an ERP solution that we are providing. It's a very powerful database.
What is most valuable?
The solution is very stable. It's very powerful.
The solution can scale. You can use it with just a few or hundreds of users.
We have found the product to be very adaptable.
It isn't too hard to set up.
What needs improvement?
I'm a rookie at the moment. I still need to learn the solution. It's hard to discuss what is needed when you are still learning.
For many companies, the standard version is not enough. They need to move to the enterprise version. However, there is a large price jump between the two.
A company needs to have skilled people on its team in order to really take advantage of the solution.
I'm not sure about the ADF lifecycle.
For how long have I used the solution?
I've used the solution for three months.
What do I think about the stability of the solution?
The solution is stable. It is in production and is working well. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
It's a scalable solution. It is easy to expand.
We're using the solution with more than 50 customers.
How are customer service and support?
At the moment, I've had no direct contact with Oracle. I'm not fully operating in the product just yet.
Which solution did I use previously and why did I switch?
If a customer requires a solution, we go with that solution. therefore, we use a variety of products.
For example, we've also used WebLogic, which is a bit simpler and easier to handle.
How was the initial setup?
The initial setup is pretty straightforward. You just download the installation and go.
Since we work with a variety of clients, we use different clouds.
I'm not sure how long ht redeployment took. I did not directly handle deployment tasks.
What's my experience with pricing, setup cost, and licensing?
The enterprise version can get quite expensive.
The bigger the customer, the more resources the customer requires, which can add to the cost.
We've had a customer that has spent around 40,000 Euros for a database.
What other advice do I have?
Oracle is a very powerful product. It's not a toy. Therefore, if a company wants to use it, it must have qualified people on board to manage it. It also requires some amount of memory or CPU. You need to have the space for it and a backup, et cetera. However, it's very useful, and it's a very professional database.
I'd rate the solution eight out of ten. For our customers, it's the best solution we can provide.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT department manager at Szrt
Good solution for managing large databases
Pros and Cons
- "I will rate this solution a nine out of ten. We have been using this solution for the past ten years. We will continue the partnership. I do not expect to see any further integration of the tool with our software. I will recommend this tool to those with a large database."
- "I would like the tool to improve the setup because it is complex."
What is our primary use case?
Our organization works in the gambling domain and we have gambling software. We use Oracle Database as a Service for our customers. The solution incorporates the user transaction database of our business.
What needs improvement?
I would like the tool to improve the setup because it is complex.
For how long have I used the solution?
We have been working with the solution for more than ten years.
What do I think about the stability of the solution?
The performance stability of the solution works fine. The solution is stable.
What do I think about the scalability of the solution?
The tool is scalable. We have more than 100,000 customers using the solution.
How are customer service and support?
The support is good but I would like to improve their time period.
How was the initial setup?
The setup of the solution is complex. However, we get support in case of any problems.
What about the implementation team?
We needed help to deploy the solution.
What was our ROI?
I have found that the solution serves the money.
What other advice do I have?
I will rate this solution a nine out of ten. We have been using this solution for the past ten years. We will continue the partnership. I do not expect to see any further integration of the tool with our software. I will recommend this tool to those with a large database.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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