Oracle Database as a Service Reviews

Our organization works in the gambling domain and we have gambling software. We use Oracle Database as a Service for our customers. The solution incorporates the user transaction database of our business.

I would like the tool to improve the setup because it is complex.

We have been working with the solution for more than ten years.

The performance stability of the solution works fine. The solution is stable.

The tool is scalable. We have more than 100,000 customers using the solution.

The support is good but I would like to improve their time period.

The setup of the solution is complex. However, we get support in case of any problems.

We needed help to deploy the solution.

I have found that the solution serves the money.

I will rate this solution a nine out of ten. We have been using this solution for the past ten years. We will continue the partnership. I do not expect to see any further integration of the tool with our software. I will recommend this tool to those with a large database.

What I found most valuable about Oracle Database as a Service is its fast transactions and materialized views.

Oracle Database as a Service is a good product but costly. The licensing costs for it should be reduced because it's expensive. The license fee for Oracle Database is more costly than my product license.

We have used Oracle Database as a Service for more than twenty years.

Oracle Database as a Service takes work to scale.

Oracle support could be better, so I'm giving it six out of ten. There was a new release, and my team requested the patch, but it took the Oracle team a long time to address the request.

Neutral

Setting up Oracle Database as a Service requires a lot of manual work, so setup-wise, it's a six out of ten.

Deploying the product takes twenty-four hours.

Pricing for Oracle Database as a Service is expensive.

My company has more than five thousand clients on Oracle Database as a Service, but it could now be less than that because of the price issue.

Thirty people maintain, monitor, and do ad hoc testing and recovery backup for Oracle Database as a Service.

If a client currently uses Oracle Database as a Service, I suggest keeping it. However, scaling it is challenging, and its pricing is costly.

In the past, Oracle Database as a Service was a nine out of ten. Nowadays, it's a five out of ten.

My company is an Oracle customer.

We use the solution for different projects. One is our ERP project. One we are using for billing purposes for a billing project. However, we later migrated that. We also use it for payment systems. We've used it for two or three projects.

In terms of technicality, Oracle is very good. However, in terms of licensing, it comes at a very high cost. They should have worked on a costing basis. 

It's a very robust database product. It has more capabilities like object storage, file-level storage, and database. The activity redundancy in the database is great. There is DCDR replication. It also has a GUI interface, so we can get the dashboard capabilities and can manage and monitor some things in the database from that GUI interface.

The solution is stable.

It is scalable. 

Technical support has been great.

It doesn't have an in-built database load balancer, like a database proxy and a database firewall. It should provide this feature also, the database load balancing.

The deployment is complex. 

We used the solution for almost seven years.

It is stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. The performance is good. 

I have found that the solution is scalable. 

We have 100 or so users. For the databases, we are using them for more transactions, like 50 or 60 more for all the transactions we are getting with our system.

At this point, we do not have plans to increase usage. 

The solution has good technical support. We find them to be helpful and responsive. 

Positive

I have used a different solution prior to Oracle. I can't recall the name of the product, however. 

The initial setup is very complex. It's not exactly straightforward. 

We only need three people to handle the deployment. That includes one technician and two DB admins.

We had help from Oracle with the setup.

We have not really seen an ROI since the product is so expensive. 

The product comes with a perpetual license with the per socket license. You have the sockets in your server, and you have to pay for them. However, the licensing cost is very dynamic. It depends upon your license provider or the Oracle product manager. The cost depends upon that.

It's a very expensive product.

There may be an open-source option. However, Oracle has proprietary features. Still, it is quite costly in terms of the environment.

I'd recommend potential new users work on their licensing and requirements before procuring the Oracle licenses. They need to manage their ATS cost also in future plans if they're planning for two years or more. They should take care of this ATS part also and decide what their requirements are so they can get a good discount on that.

I'd rate the solution eight out of ten.

The primary use case of this solution is to manage enterprise customer data.

The most valuable features are the free tools provided to make the solution more secure.

The solution can be improved by reducing the pricing, making the deployment less complex, and increasing security.

I have been using the solution for three years.

The solution is stable.

The solution is scalable.

The tech support is responsive and helps get the issues resolved swiftly. 

Positive

Previously to using this solution I used Microsoft SQS and switched over based on suggestions from the employees.

The initial setup is moderate to complex.

The implementation was completed through a vendor.

The solution is based on an annual fee.

I give the solution a nine out of ten.

We have around seven people using the solution in our organization.

The solution is expensive but I do recommend it to others.

I work in the data cloud, mostly with big data machines.

The stability is quite good.

It's a scalable product.

We found the setup for the cloud to be quite straightforward.

Technical support is great.

It's one of the best databases. It has a lot of features, which makes it easy to manage, easy to run, and offers the best performance. Everything is there. It's good to use.

In such a heavy product, there's always some level of improvement needed. 

On the cloud services, they need to improve some console-level items, including the logging of the databases on the console level.

I've been using the solution for 12 years. 

The solution is stable. The performance is good. It's reliable. There are no bugs or glitches, and it doesn't crash or freeze. 

It scales quite nicely as necessary.

We have multiple customers using the solution. We have 20 people on our end handling admin duties. We have thousands of people using it as customers. 

We have had a good experience with technical support.

Positive

The solution is easy to set up if you're talking about the cloud. It's always very straightforward. It's not complex or difficult. 

I'd rate the ease of implementation 4.5 out of five. 

The cost of the solution varies. It depends on which features you plan to use, for example, or which specific solution.

I'd rate the price a three out of five in terms of affordability.

If you are a developer or you have developers to develop items in Oracle, then you should go with Oracle. If not, then definitely go for something else. Oracle is very vast and the performance is good, however, you need some knowledge. 

Potential new users should take some time to compare other databases together. 

I'd rate the solution nine out of ten.

In general, it's for our billing systems and for customers and customer service.

We have the ability to build several solutions to according to the requirements of our users.

It is easy to set up.

The solution scales well.

It is stable and reliable. 

Performance always is an important issue. The product must improve its performance.

I've been using the solution for five years. 

The stability has been great. We don't have bugs or glitches. It is reliable. It doesn't crash or freeze.

Of course, we could always use better performance. 

So far, we have found the solution to be scalable.

We have 1,000 people directly and 50,000 people indirectly using the solution. 

Technical so far has been pretty good. 

The solution has a straightforward setup. It is not complex or difficult. 

We have a corporate license. I'm just using it. I don't have the details in terms of exact cost.

I'm just a customer. 

I use the on-premises and the as-a-service versions. 

I'd advise those considering the solution to first be careful to design it before beginning. 

I'd rate the product ten out of ten overall. 

As a service provider I implemented the on-premises solution with logic and KBM for thirty customers in Columbia. 

I am now migrating customers from on-premises to the solution's PaaS cloud. We use data for a TMR that is like a SaaP and connects with the cloud. 

Our certifications in Oracle Database are good because we don't have many certified resources in Columbia. Oracle helps with credits for savings on customer implementations and has a nice partner ecosystem. 

The solution's scalability and flexibility are very good and implementation is easy. 

The solution needs more certifications for other products and applications because migration to the cloud is difficult without them.

The solution currently uses GoldenGate for disaster recovery plans and I'd like the option for a different database such as SQL Server, MySQL, or MariaDB. 

I have been using the solution for four years. 

The solution is very stable. 

The solution is scalable. 

It is sometimes hard to communicate with support due to language barriers and I would appreciate multilingual technical support. I rate support a nine out of ten. 

Positive

The setup is easy for our engineers.

Our company has three engineers and fifty users who handle implementations. 

For on-premises, a perpetual license is a standard $17,500 plus 22% for one year of support. 

The solution is the most secure database in the world. I rate the solution a nine out of ten. 

Our primary use case for this Oracle solution is as the repository for applications developed in-house. I'm a software and integration architect and we are customers of Oracle. 

I like that the solution is easy to onboard. There's no database on-premise that requires installation from scratch. Without the serverless option, installation is a very complicated process. It requires hardware as well as DBAs, operating system, and network administrators. With Database as a Service, you can be up and running the same day.

Although we do not need to set up our own indexes, because the solution internally improves the queries, when we migrate to a different instance, the internal machine learning is lost. The solution doesn't provide an option for migrating the index optimization to another instance.

I've been using this service for nearly three years.

The solution is stable. 

I believe it is scalable although we haven't had the opportunity to do that yet. 

We have the Oracle Support Subscription and they have been helpful. We also have Advanced Customer Services from Oracle.

We have set up the solution numerous times and it has been very easy.

I recommend this solution and rate it nine out of 10.