I used Oracle Database as a Service as a secure database.
BI consultant at RajhiSteel
It has an analytical querying feature; its stability is excellent and allows effortless development
Pros and Cons
- "What I like about Oracle Database as a Service is that it has excellent stability, and the development is effortless. I also like the enhanced queries in Oracle Database as a Service best."
- "Pricing for Oracle Database as a Service could be cheaper, so this is an area for improvement."
What is our primary use case?
What is most valuable?
What I like about Oracle Database as a Service is that it has excellent stability, and the development is effortless. No other database compares with Oracle Database as a Service in twenty-five years.
I also like the enhanced queries in Oracle Database as a Service. I've been using analytical queries and classes, which is what I like best about the service.
The service also has a VR feature which is excellent, though I'm not using that feature.
I also like how speedy Oracle Database as a Service is.
What needs improvement?
Pricing for Oracle Database as a Service could be cheaper, so this is an area for improvement.
For how long have I used the solution?
I used Oracle Database as a Service for a few years as the company was using it.
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What do I think about the stability of the solution?
I found Oracle Database as a Service excellent, stability-wise.
What do I think about the scalability of the solution?
Oracle Database as a Service is highly scalable.
How are customer service and support?
Support for Oracle Database as a Service is always good.
How was the initial setup?
The initial setup for Oracle Database as a Service is straightforward. There was no difficulty in its deployment. It was easy to deploy.
What's my experience with pricing, setup cost, and licensing?
Oracle Database as a Service is always a bit costly, but it's an excellent service. My company used the on-premises version, and that was costly. I have yet to learn about the cost of the cloud version, though.
What other advice do I have?
My experience is with Oracle Database Administrator, Oracle Report Builder, Oracle E-Business Suite, Oracle Application Server, Oracle Client/Server, and Oracle Database as a Service.
I used version 12 of Oracle Database as a Service.
In the company, over five hundred people worked on Oracle Database as a Service in the last four or five years.
There's no plan to increase the usage of Oracle Database as a Service because the company is moving to another provider.
Five people, including a manager or supervisor, took care of the deployment and maintenance of Oracle Database as a Service.
I recommend Oracle Database as a Service to midsized and large-scale companies, mainly if you use the Oracle Email Delivery Service, which also requires going with Oracle Analytics Cloud. In today's modern world, if you're not using Oracle E-Business Suite and you store your data in the data warehouse and collect data from different interactive devices, such as cameras, the best solution is Oracle Database as a Service, partnered with Oracle Business Intelligence.
My rating for Oracle Database as a Service is ten out of ten, as no other service is comparable.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

IT Project Manager at Awash International Bank
A stable, scalable solution to help manage client databases
Pros and Cons
- "The most valuable features are the free tools provided to make the solution more secure."
- "The solution can be improved by reducing the pricing, making the deployment less complex, and increasing security."
What is our primary use case?
The primary use case of this solution is to manage enterprise customer data.
What is most valuable?
The most valuable features are the free tools provided to make the solution more secure.
What needs improvement?
The solution can be improved by reducing the pricing, making the deployment less complex, and increasing security.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
The tech support is responsive and helps get the issues resolved swiftly.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously to using this solution I used Microsoft SQS and switched over based on suggestions from the employees.
How was the initial setup?
The initial setup is moderate to complex.
What about the implementation team?
The implementation was completed through a vendor.
What's my experience with pricing, setup cost, and licensing?
The solution is based on an annual fee.
What other advice do I have?
I give the solution a nine out of ten.
We have around seven people using the solution in our organization.
The solution is expensive but I do recommend it to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Oracle Database as a Service
May 2025

Learn what your peers think about Oracle Database as a Service. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
Managing Solution Architect at Cegal
Lots of features, easy to manage, and offers good support
Pros and Cons
- "It's a scalable product."
- "On the cloud services, they need to improve some console-level items, including the logging of the databases on the console level."
What is our primary use case?
I work in the data cloud, mostly with big data machines.
What is most valuable?
The stability is quite good.
It's a scalable product.
We found the setup for the cloud to be quite straightforward.
Technical support is great.
It's one of the best databases. It has a lot of features, which makes it easy to manage, easy to run, and offers the best performance. Everything is there. It's good to use.
What needs improvement?
In such a heavy product, there's always some level of improvement needed.
On the cloud services, they need to improve some console-level items, including the logging of the databases on the console level.
For how long have I used the solution?
I've been using the solution for 12 years.
What do I think about the stability of the solution?
The solution is stable. The performance is good. It's reliable. There are no bugs or glitches, and it doesn't crash or freeze.
What do I think about the scalability of the solution?
It scales quite nicely as necessary.
We have multiple customers using the solution. We have 20 people on our end handling admin duties. We have thousands of people using it as customers.
How are customer service and support?
We have had a good experience with technical support.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution is easy to set up if you're talking about the cloud. It's always very straightforward. It's not complex or difficult.
I'd rate the ease of implementation 4.5 out of five.
What's my experience with pricing, setup cost, and licensing?
The cost of the solution varies. It depends on which features you plan to use, for example, or which specific solution.
I'd rate the price a three out of five in terms of affordability.
What other advice do I have?
If you are a developer or you have developers to develop items in Oracle, then you should go with Oracle. If not, then definitely go for something else. Oracle is very vast and the performance is good, however, you need some knowledge.
Potential new users should take some time to compare other databases together.
I'd rate the solution nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller/Implementer
Director & Chief Executive at The Bank of East Asia, Limited
It performs well but it's a little costly
Pros and Cons
- "Oracle DBaaS performs well. It's similar to the MS Store."
- "Oracle DBaaS could be compatible with more platforms."
What is our primary use case?
We use Oracle DBaaS as a database to support our applications.
What is most valuable?
Oracle DBaaS performs well. It's similar to the MS Store.
What needs improvement?
Oracle DBaaS could be compatible with more platforms.
For how long have I used the solution?
We've been using Oracle DBaaS for one or two years.
What do I think about the stability of the solution?
Oracle DBaaS is stable.
What do I think about the scalability of the solution?
Oracle DBaaS is scalable.
Which solution did I use previously and why did I switch?
We previously used Microsoft SQL Server.
How was the initial setup?
Deploying Oracle DBaaS is straightforward and only takes about half an hour. I deployed it myself with some help from our database admin.
What's my experience with pricing, setup cost, and licensing?
The price is a little high
What other advice do I have?
I rate Oracle Database as a Service seven out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Program Manager at a comms service provider with 10,001+ employees
Good, reliable product for providing database as a service and helps manage the traffic on the network
Pros and Cons
- "It is a product brought to you by a company that concentrates only on database solutions, so it is the best at what it does."
- "The interface can be difficult and there may be so many features that users and even vendors are unaware that they exist."
What is our primary use case?
We primarily use this solution for business applications. I was working for a company and they provided software as a service. We were serving applications to our customers.
For example, we were working locally on a system using Oracle. Then another company would need access to a different application and they would come to us to supply it. As a developer, I was using this solution to develop delivery systems principally as a convenience for our customers.
How has it helped my organization?
It does more of what a company like ours needs because it is a product that knows the business of data and data management.
What is most valuable?
The feature that was most valuable to me in this product — it will be different for different types of users — is that I could develop all the logic inside the database itself. There were no additional integrations.
The solution would also help manage the traffic on the network.
What needs improvement?
I don't believe that any product is a perfect solution. I believe that each product has some minor disadvantage about which customers need to be able ready to work with or workaround. It may not be the fault of the product but lack of compatibility, the preferences of the user or lack of knowledge of existing features. I think these can all be the case in not maximizing what Oracle already has.
Because of my preference for and knowledge of Toad and the way I work with Oracle, I am not up to date on all of the tools included in this product. But I think if we have all of the features needed as developers already in the product, Oracle will be much better. For example, something very important for all developers that could already be available now in Oracle products is weighting the data. This is a very important technical concern for data centers.
The code that developers use is built up in some instructions, so I need to understand how each instruction is executed and how the current state of the code or data application is affecting the transactions. I found that this type of analysis was difficult in Oracle itself, so I used another product — like Toad — that would give me the ability to debug all the code instruction by instruction to really understand what is going on. It's quite an important feature. If it is available in Oracle now it is not very good or well described. This is a problem that needs a solution.
If it is already there and the vendor does not know about it or understand it, I think there is a big issue. The difference is that to get the most out of the technology, the developers really need to know about the new features and how to find and use them. This is something about Oracle that I think is not very good.
Along with that idea, I think that Oracle might do a little bit improve their interface as it is not very user-friendly and I have heard other developers say similar things. I didn't use myself because it would not help me as much or as quickly as other products to develop functions and to develop other features like reporting. I would have to learn a whole different way.
For how long have I used the solution?
We have been using this solution for ten years.
What do I think about the stability of the solution?
The solution has good integration with the hardware and it is a stable product.
What do I think about the scalability of the solution?
As a transactional database, I think this is quite a scalable product in a variety of ways.
How are customer service and technical support?
Any time I have had the need to use the technical support, it was at least very good but mostly it was excellent.
Which solution did I use previously and why did I switch?
I previously used Microsoft and if you compare Oracle to Microsoft SQL server, I believe Oracle is so much better than Microsoft SQL Server that they are not comparable. So, I obviously prefer working with the Oracle product. The reason for the difference is probably that Oracle is basically a database company and they focus on this aspect of their business. Microsoft, having many products, is not so focused on this competition with Oracle and they are more focused on Microsoft NET Frameworks and Microsoft Office. Oracle itself has many products right now, but all of them are database products. This concentration is why Oracle is number one in transactional databases.
How was the initial setup?
I am not the one who would be responsible for these installations alone. I would be doing the development. As it requires a team and customizations, I think it has to be considered somewhat complex to set up if you look at the whole picture. It is not as easy as starting an executable and waiting for it to finish running.
What about the implementation team?
We are a SaaS (Software as a Service) house, so we do our own installation, monitoring, and management.
What's my experience with pricing, setup cost, and licensing?
We are a value add software as a service house so we are not really paying the cost of the licenses, the customer is the one who pays month-to-month. The customer is paying the money for their Oracle database in our case. We only use the product for development and testing to be able to deliver the services.
For the customer, our service becomes an advantage. So the price may seem high, but for them, it is reasonable and not so high as it could cost them much more to deploy separately. The price corresponds to the quality of the product and services they receive in return.
What other advice do I have?
We use the on-premises solution because the customer has to have their own environment. In our case, for our clients, that's one of the big advantages.
A potential issue might be getting used to the Oracle interface. Personally, I didn't use the interface provided by Oracle. In that way, the interface was not a problem for me because I used to use a third-party application like Toad that maybe more people are already familiar with and I think is easy for me to use already.
We are using the same server software application. I don't know if Oracle provided database software and SQL developer or not. But for myself, I needed an application to develop the features and functions on the Oracle Database.
While I prefer and recommend Oracle, many other factors are involved in making decisions. If all the factors are the same and there are no limitations for the cost or other issues for adopting Oracle compared with other products, I think Oracle would always be a better choice.
A lesson I learned is that you have to always verify the virtual data when you are acting as a software as a service house for the customer. Oracle is part of our winning team. It may not be the only product that we use to achieve the result.
On a scale from one to ten, where one is the worst and ten is the best, I would rate this product as a seven to eight depending a little on how you use it. For us, it is an eight because it is very good at what it does and we use other tools to make it do what we want it to do. We don't fight with the one product to try and make it do everything.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Reliable and available but is too expensive
Pros and Cons
- "The functionality is good."
- "We'd like to see better support for non-structured data and in-memory load."
What is our primary use case?
We primarily use the on-premises version as our country does not allow the use of the cloud. We primarily use the solution as a database.
How has it helped my organization?
We like the fact that it is very reliable. It's also very available. It's easy to find Oracle resources in our part of the world, and it's easy to replicate over other data centers.
What is most valuable?
The functionality is good. It's flexible and easy to adjust.
It is very reliable.
The partitioning has been very useful. We like that we can do replication and indexing.
The solution is stable.
It can scale, however, the cloud deployment would scale more easily.
What needs improvement?
The solution is very expensive.
We'd like to see better support for non-structured data and in-memory load. That would help with applications we need to cache.
For how long have I used the solution?
I've been using the solution for over ten years now. I've used it since about 2006 or 2008.
What do I think about the stability of the solution?
The solution is stable. I'd rate it nine out of ten. It is reliable, and the performance is good. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution is scalable. I'd rate it six out of ten. On-premises is less scalable than the cloud.
How are customer service and support?
Technical support could be better. They should have more publicly available assistance instead of having a subscription.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We do use a bit of PostgreSQL.
How was the initial setup?
The initial setup was complex. I'd rate the ease of setup three out of ten. You need to understand the file system, and you need to understand Oracle very well before setup. It's not like Microsoft, where there is a setup Wizard to guide you. You need very specific knowledge.
The setup might take a day or two in terms of deployment. However, you need to put in the tables and build the applications on top of that, and that part can take several months.
What about the implementation team?
We handled the setup in-house.
What's my experience with pricing, setup cost, and licensing?
I'd rate the pricing one out of ten. It is way too expensive. We do need to pay extra for other modules, for example, for partitioning and compression. You can also pay extra for assistance. It's already too much, and then they make you pay even more.
Which other solutions did I evaluate?
We did look at SQL and MongoDB since starting with the solutions. However, we did not look at anything before choosing Oracle.
What other advice do I have?
We're customers and end-users.
We have been using Oracle ERP for some time and are moving from on-premises to the cloud.
I'd advise users to pay attention to licensing as it can get very, very expensive. Definitely look into other databases.
I would rate the solution seven out of ten as it is the market leader and is very stable.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT department manager at Szrt
Good solution for managing large databases
Pros and Cons
- "I will rate this solution a nine out of ten. We have been using this solution for the past ten years. We will continue the partnership. I do not expect to see any further integration of the tool with our software. I will recommend this tool to those with a large database."
- "I would like the tool to improve the setup because it is complex."
What is our primary use case?
Our organization works in the gambling domain and we have gambling software. We use Oracle Database as a Service for our customers. The solution incorporates the user transaction database of our business.
What needs improvement?
I would like the tool to improve the setup because it is complex.
For how long have I used the solution?
We have been working with the solution for more than ten years.
What do I think about the stability of the solution?
The performance stability of the solution works fine. The solution is stable.
What do I think about the scalability of the solution?
The tool is scalable. We have more than 100,000 customers using the solution.
How are customer service and support?
The support is good but I would like to improve their time period.
How was the initial setup?
The setup of the solution is complex. However, we get support in case of any problems.
What about the implementation team?
We needed help to deploy the solution.
What was our ROI?
I have found that the solution serves the money.
What other advice do I have?
I will rate this solution a nine out of ten. We have been using this solution for the past ten years. We will continue the partnership. I do not expect to see any further integration of the tool with our software. I will recommend this tool to those with a large database.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Managing Director at CarajanDB
Data Guard is best DR solution but licensing is a nightmare
Pros and Cons
- "Not only does it provide a mature, reliable solution for DR. It also helps if application owners need to look into data which is a couple of hours old, using Flashback Database on the standby database."
- "Data Guard is the best solution for Disaster Recovery."
- "My favorite option – Multitenant – should be available for some pluggable databases in all editions, without any fee."
- "An 8GB download for software is far too big. Nowadays it should be possible to simply use RPM packages on Linux/Unix."
How has it helped my organization?
Not only does it provide a mature, reliable solution for DR. It also helps if application owners need to look into data which is a couple of hours old, using Flashback Database on the standby database.
What is most valuable?
Data Guard, because it’s the best solution for Disaster Recovery.
What needs improvement?
The licensing is a nightmare. Tons of options which need to be licensed individually, and no real offering for VMware or other Hypervisors.
And my favorite option – Multitenant – should be available for some pluggable databases in all editions without any fee.
What do I think about the stability of the solution?
No stability issues at all.
What do I think about the scalability of the solution?
RAC is not a real scalability solution, so instead of scaling out I prefer to scale up.
How are customer service and technical support?
Very poor.
Which solution did I use previously and why did I switch?
I have always used Oracle Database.
How was the initial setup?
Back in the early 90s, set up was difficult. But now, it’s straightforward using the graphical interfaces. But there is indeed room for improvement. An 8GB download for software is far too big. Nowadays it should be possible to simply use RPM packages on Linux/Unix.
What's my experience with pricing, setup cost, and licensing?
There should be a standard way to license the database in a virtual environment (e.g. VMware) and there should be a low-end version (like Standard Edition One) again.
What other advice do I have?
Before starting to look for the high-end solution (Enterprise Edition) you should consider using Standard Edition Two. There is a great chance that it will be sufficient, and gaps can be filled with third-party products like Dbvisit Standby for Distaster Recovery.
Disclosure: My company has a business relationship with this vendor other than being a customer: Oracle Gold Partner.

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