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IT Project Manager at Awash International Bank
Real User
A stable, scalable solution to help manage client databases
Pros and Cons
  • "The most valuable features are the free tools provided to make the solution more secure."
  • "The solution can be improved by reducing the pricing, making the deployment less complex, and increasing security."

What is our primary use case?

The primary use case of this solution is to manage enterprise customer data.

What is most valuable?

The most valuable features are the free tools provided to make the solution more secure.

What needs improvement?

The solution can be improved by reducing the pricing, making the deployment less complex, and increasing security.

For how long have I used the solution?

I have been using the solution for three years.

Buyer's Guide
Oracle Database as a Service
March 2025
Learn what your peers think about Oracle Database as a Service. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,485 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

The tech support is responsive and helps get the issues resolved swiftly. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously to using this solution I used Microsoft SQS and switched over based on suggestions from the employees.

How was the initial setup?

The initial setup is moderate to complex.

What about the implementation team?

The implementation was completed through a vendor.

What's my experience with pricing, setup cost, and licensing?

The solution is based on an annual fee.

What other advice do I have?

I give the solution a nine out of ten.

We have around seven people using the solution in our organization.

The solution is expensive but I do recommend it to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
GauravBatra - PeerSpot reviewer
Managing Solution Architect at Cegal
Real User
Lots of features, easy to manage, and offers good support
Pros and Cons
  • "It's a scalable product."
  • "On the cloud services, they need to improve some console-level items, including the logging of the databases on the console level."

What is our primary use case?

I work in the data cloud, mostly with big data machines.

What is most valuable?

The stability is quite good.

It's a scalable product.

We found the setup for the cloud to be quite straightforward.

Technical support is great.

It's one of the best databases. It has a lot of features, which makes it easy to manage, easy to run, and offers the best performance. Everything is there. It's good to use.

What needs improvement?

In such a heavy product, there's always some level of improvement needed. 

On the cloud services, they need to improve some console-level items, including the logging of the databases on the console level.

For how long have I used the solution?

I've been using the solution for 12 years. 

What do I think about the stability of the solution?

The solution is stable. The performance is good. It's reliable. There are no bugs or glitches, and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

It scales quite nicely as necessary.

We have multiple customers using the solution. We have 20 people on our end handling admin duties. We have thousands of people using it as customers. 

How are customer service and support?

We have had a good experience with technical support.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution is easy to set up if you're talking about the cloud. It's always very straightforward. It's not complex or difficult. 

I'd rate the ease of implementation 4.5 out of five. 

What's my experience with pricing, setup cost, and licensing?

The cost of the solution varies. It depends on which features you plan to use, for example, or which specific solution.

I'd rate the price a three out of five in terms of affordability.

What other advice do I have?

If you are a developer or you have developers to develop items in Oracle, then you should go with Oracle. If not, then definitely go for something else. Oracle is very vast and the performance is good, however, you need some knowledge. 

Potential new users should take some time to compare other databases together. 

I'd rate the solution nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller/Implementer
PeerSpot user
Buyer's Guide
Oracle Database as a Service
March 2025
Learn what your peers think about Oracle Database as a Service. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,485 professionals have used our research since 2012.
Guillermo Peña - PeerSpot reviewer
Software and Integration Architect at Unicomer
Real User
Indexes are built in to the solution and it's very easy to implement
Pros and Cons
  • "You can be up and running the same day."
  • "When migrating to a different instance, the internal machine learning is lost."

What is our primary use case?

Our primary use case for this Oracle solution is as the repository for applications developed in-house. I'm a software and integration architect and we are customers of Oracle. 

What is most valuable?

I like that the solution is easy to onboard. There's no database on-premise that requires installation from scratch. Without the serverless option, installation is a very complicated process. It requires hardware as well as DBAs, operating system, and network administrators. With Database as a Service, you can be up and running the same day.

What needs improvement?

Although we do not need to set up our own indexes, because the solution internally improves the queries, when we migrate to a different instance, the internal machine learning is lost. The solution doesn't provide an option for migrating the index optimization to another instance.

For how long have I used the solution?

I've been using this service for nearly three years.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

I believe it is scalable although we haven't had the opportunity to do that yet. 

How are customer service and support?

We have the Oracle Support Subscription and they have been helpful. We also have Advanced Customer Services from Oracle.

How was the initial setup?

We have set up the solution numerous times and it has been very easy.

What other advice do I have?

I recommend this solution and rate it nine out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Independent Consultant at Unaikui
Real User
Top 5Leaderboard
An excellent database with an easy deployment process
Pros and Cons
  • "Oracle is the best database in the world."
  • "The product is very expensive."

What is our primary use case?

I use the solution to store data.

What is most valuable?

Oracle is the best database in the world. Everything about it is great.

What needs improvement?

The product is very expensive.

For how long have I used the solution?

I have been using the solution for 27 years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is very scalable. We have three distributed systems. At each site, more than 100 people use the solution.

How are customer service and support?

We contact support for partitioning and indexing.

How was the initial setup?

Installing DB as a service is very straightforward. If we have to install it on-premise, we need a DPA.

What about the implementation team?

It doesn't take long to deploy the solution. The time taken for deployment depends upon the location of deployment. If it is a remote area, it can take a few hours. On a local site, it can be done very quickly.

We deployed the solution in-house. The deployment process starts with installation and choosing your language and other settings. If we are working on development, we can create the tables. However, if we deploy for live testing, we export and import without the data.

What was our ROI?

We have seen an ROI on the solution.

What's my experience with pricing, setup cost, and licensing?

The pricing depends on the operating systems and VMs we use.

What other advice do I have?

I am using the latest version of the solution. I will recommend the solution to others. We have deployed the solution in Louisiana, Syria, and all over Africa. Overall, I rate the solution a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Database Administrator at Contemi
Real User
Top 20
Enhances the application development process and has an efficient automatic incremental backup feature
Pros and Cons
  • "It has significantly enhanced our application development process by introducing substantial time savings and streamlining routine tasks."
  • "Improvement in Oracle DBaaS could focus on enhancing performance monitoring and reporting tools."

What is our primary use case?

We use the platform as a relational database management system.

What needs improvement?

Improvement in Oracle DBaaS could focus on enhancing performance monitoring and reporting tools. A more streamlined utility tool would be beneficial, reducing the need for manual intervention in addressing potential slow activities on the database. It could be able to notify the management team quickly.

For how long have I used the solution?

We have been using Oracle Database as a Service for nine years.

What do I think about the stability of the solution?

I rate the platform’s stability a nine out of ten.

What do I think about the scalability of the solution?

We use the platform daily. I rate the scalability an eight out of ten.

How are customer service and support?

The technical support team could work faster.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Previously, we utilized Oracle on-premises solutions for our database needs. We switched to SQL Server for specific business requirements. However, more recently, we transitioned to Oracle Database as a Service (DBaaS), a shift influenced by a reassessment of our evolving business needs.

How was the initial setup?

The initial setup takes a few hours to complete. It requires two executives to work on deployment and one executive to maintain the product. I rate the process an eight out of ten.

What about the implementation team?

We implemented the service with the help of our in-house team.

What's my experience with pricing, setup cost, and licensing?

It is an expensive product. I rate the pricing an eight out of ten.

What other advice do I have?

We use the product for data warehousing or business analytics for software applications, including Enterprise Transactional Systems (ETT).

It has significantly enhanced our application development process by introducing substantial time savings and streamlining routine tasks. When considering an upgrade, the process is simplified, eliminating the need for meticulous checks of backups. Instead, developers can efficiently review the latest updates, choose a suitable upgrade window for their business, and with a few clicks during a designated maintenance window, initiate the process.

For data security, the most beneficial features are validation and verification processes conducted by the service provider before the release of any patches on the official page. The stringent process instills confidence in the reliability of the service, especially in preventing potential security breaches or risks. Oracle service's technical team keeps the clients informed regarding any identified threats and actions to protect the data. It reduces the manual workload for database administrators, allowing them to focus on efficiently implementing patches during designated management windows.

The scalability has made the operations easier than traditional methods. When expanding our product or adjusting resources, we no longer need to perform intricate operations at the operating system or hardware level. Instead, it automatically spins or reallocates storage within the service. The process takes about an hour and a half, ensuring optimized storage to meet the growing needs of our expanding datasets.

The feature of automatic incremental backup has been beneficial to business continuity planning. It ensures that all backup activities are seamlessly managed without requiring any major involvement from the database administrators. It eliminates the need for manual scripting or the setup of intricate backup scenarios. As a result, the maintenance time gets reduced as well. The integration with other systems has medium complexity.

I rate the product an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Raghuraman Sundararajan - PeerSpot reviewer
Senior Manager III at a financial services firm with 10,001+ employees
Real User
Has good performance, replication, and active data
Pros and Cons
  • "I like the tool’s database services. I like the system’s performance, replication, active data, etc. which are all good."
  • "The solution provides the same type of RDBMS engine for all use cases. They need to provide different products that will be suitable for all use cases. The solution does not support the documentation of databases."

What is our primary use case?

We use the tool to store data.

How has it helped my organization?

All our payment engines run on databases which are the heart of our entire ecosystem.

What is most valuable?

I like the tool’s database services. I like the system’s performance, replication, active data, etc. which are all good.

What needs improvement?

The solution provides the same type of RDBMS engine for all use cases. They need to provide different products that will be suitable for all use cases. The solution does not support the documentation of databases.

For how long have I used the solution?

I have been using the solution for the past 15 years. We plan to migrate to licensing. We are now at 11g and plan to migrate to 19c.

What other advice do I have?

I would rate the solution a ten out of ten. It is a wonderful database engine.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultant sous-contractant at Québec Government
Real User
Useful for analytical purposes and provides good customer support
Pros and Cons
  • "Oracle Database as a Service's most valuable feature is its financial applications."
  • "Oracle Database as a Service's initial setup was very complex."

What is our primary use case?

We use Oracle Database as a Service for analytical purposes.

How has it helped my organization?

Oracle Database as a Service is the main engine many thousand people use here in Quebec.

What is most valuable?

Oracle Database as a Service's most valuable feature is its financial applications.

What needs improvement?

Oracle Database as a Service's initial setup was very complex.

For how long have I used the solution?

I have been using Oracle Database as a Service for 25 years.

What do I think about the stability of the solution?

I rate Oracle Database as a Service a nine out of ten for stability.

What do I think about the scalability of the solution?

Oracle Database as a Service is a scalable product. I'm a contractor and have contracts with many government organizations. And here in Quebec, over a hundred thousand people use Oracle Database as a Service.

How are customer service and support?

Oracle Database as a Service has good customer support.

What's my experience with pricing, setup cost, and licensing?

Oracle Database as a Service's pricing is good.

What other advice do I have?

Oracle Database as a Service is a good product with a pretty good performance.

Overall, I rate Oracle Database as a Service a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Csaba Molnar - PeerSpot reviewer
IT department manager at Szrt
Real User
Good solution for managing large databases
Pros and Cons
  • "I will rate this solution a nine out of ten. We have been using this solution for the past ten years. We will continue the partnership. I do not expect to see any further integration of the tool with our software. I will recommend this tool to those with a large database."
  • "I would like the tool to improve the setup because it is complex."

What is our primary use case?

Our organization works in the gambling domain and we have gambling software. We use Oracle Database as a Service for our customers. The solution incorporates the user transaction database of our business.

What needs improvement?

I would like the tool to improve the setup because it is complex.

For how long have I used the solution?

We have been working with the solution for more than ten years.

What do I think about the stability of the solution?

The performance stability of the solution works fine. The solution is stable.

What do I think about the scalability of the solution?

The tool is scalable. We have more than 100,000 customers using the solution.

How are customer service and support?

The support is good but I would like to improve their time period.

How was the initial setup?

The setup of the solution is complex. However, we get support in case of any problems.

What about the implementation team?

We needed help to deploy the solution.

What was our ROI?

I have found that the solution serves the money.

What other advice do I have?

I will rate this solution a nine out of ten. We have been using this solution for the past ten years. We will continue the partnership. I do not expect to see any further integration of the tool with our software. I will recommend this tool to those with a large database.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Oracle Database as a Service Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Oracle Database as a Service Report and get advice and tips from experienced pros sharing their opinions.