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AANKITGUPTAA - PeerSpot reviewer
Consultant at a computer software company with 51-200 employees
Real User
Nov 15, 2022
Robust with good support and a nice GUI
Pros and Cons
  • "The solution is stable."
  • "It doesn't have an in-built database load balancer."

What is our primary use case?

We use the solution for different projects. One is our ERP project. One we are using for billing purposes for a billing project. However, we later migrated that. We also use it for payment systems. We've used it for two or three projects.

How has it helped my organization?

In terms of technicality, Oracle is very good. However, in terms of licensing, it comes at a very high cost. They should have worked on a costing basis. 

What is most valuable?

It's a very robust database product. It has more capabilities like object storage, file-level storage, and database. The activity redundancy in the database is great. There is DCDR replication. It also has a GUI interface, so we can get the dashboard capabilities and can manage and monitor some things in the database from that GUI interface.

The solution is stable.

It is scalable. 

Technical support has been great.

What needs improvement?

It doesn't have an in-built database load balancer, like a database proxy and a database firewall. It should provide this feature also, the database load balancing.

The deployment is complex. 

Buyer's Guide
Oracle Database as a Service
January 2026
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For how long have I used the solution?

We used the solution for almost seven years.

What do I think about the stability of the solution?

It is stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. The performance is good. 

What do I think about the scalability of the solution?

I have found that the solution is scalable. 

We have 100 or so users. For the databases, we are using them for more transactions, like 50 or 60 more for all the transactions we are getting with our system.

At this point, we do not have plans to increase usage. 

How are customer service and support?

The solution has good technical support. We find them to be helpful and responsive. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used a different solution prior to Oracle. I can't recall the name of the product, however. 

How was the initial setup?

The initial setup is very complex. It's not exactly straightforward. 

We only need three people to handle the deployment. That includes one technician and two DB admins.

What about the implementation team?

We had help from Oracle with the setup.

What was our ROI?

We have not really seen an ROI since the product is so expensive. 

What's my experience with pricing, setup cost, and licensing?

The product comes with a perpetual license with the per socket license. You have the sockets in your server, and you have to pay for them. However, the licensing cost is very dynamic. It depends upon your license provider or the Oracle product manager. The cost depends upon that.

It's a very expensive product.

There may be an open-source option. However, Oracle has proprietary features. Still, it is quite costly in terms of the environment.

What other advice do I have?

I'd recommend potential new users work on their licensing and requirements before procuring the Oracle licenses. They need to manage their ATS cost also in future plans if they're planning for two years or more. They should take care of this ATS part also and decide what their requirements are so they can get a good discount on that.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Project Manager at a financial services firm with 10,001+ employees
Real User
Oct 30, 2022
A stable, scalable solution to help manage client databases
Pros and Cons
  • "The most valuable features are the free tools provided to make the solution more secure."
  • "The solution can be improved by reducing the pricing, making the deployment less complex, and increasing security."

What is our primary use case?

The primary use case of this solution is to manage enterprise customer data.

What is most valuable?

The most valuable features are the free tools provided to make the solution more secure.

What needs improvement?

The solution can be improved by reducing the pricing, making the deployment less complex, and increasing security.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

The tech support is responsive and helps get the issues resolved swiftly. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously to using this solution I used Microsoft SQS and switched over based on suggestions from the employees.

How was the initial setup?

The initial setup is moderate to complex.

What about the implementation team?

The implementation was completed through a vendor.

What's my experience with pricing, setup cost, and licensing?

The solution is based on an annual fee.

What other advice do I have?

I give the solution a nine out of ten.

We have around seven people using the solution in our organization.

The solution is expensive but I do recommend it to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Oracle Database as a Service
January 2026
Learn what your peers think about Oracle Database as a Service. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,757 professionals have used our research since 2012.
GauravBatra - PeerSpot reviewer
Managing Solution Architect at a tech services company with 501-1,000 employees
Real User
Sep 27, 2022
Lots of features, easy to manage, and offers good support
Pros and Cons
  • "It's a scalable product."
  • "On the cloud services, they need to improve some console-level items, including the logging of the databases on the console level."

What is our primary use case?

I work in the data cloud, mostly with big data machines.

What is most valuable?

The stability is quite good.

It's a scalable product.

We found the setup for the cloud to be quite straightforward.

Technical support is great.

It's one of the best databases. It has a lot of features, which makes it easy to manage, easy to run, and offers the best performance. Everything is there. It's good to use.

What needs improvement?

In such a heavy product, there's always some level of improvement needed. 

On the cloud services, they need to improve some console-level items, including the logging of the databases on the console level.

For how long have I used the solution?

I've been using the solution for 12 years. 

What do I think about the stability of the solution?

The solution is stable. The performance is good. It's reliable. There are no bugs or glitches, and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

It scales quite nicely as necessary.

We have multiple customers using the solution. We have 20 people on our end handling admin duties. We have thousands of people using it as customers. 

How are customer service and support?

We have had a good experience with technical support.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution is easy to set up if you're talking about the cloud. It's always very straightforward. It's not complex or difficult. 

I'd rate the ease of implementation 4.5 out of five. 

What's my experience with pricing, setup cost, and licensing?

The cost of the solution varies. It depends on which features you plan to use, for example, or which specific solution.

I'd rate the price a three out of five in terms of affordability.

What other advice do I have?

If you are a developer or you have developers to develop items in Oracle, then you should go with Oracle. If not, then definitely go for something else. Oracle is very vast and the performance is good, however, you need some knowledge. 

Potential new users should take some time to compare other databases together. 

I'd rate the solution nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller/Implementer
PeerSpot user
Development Manager at a comms service provider with 10,001+ employees
Real User
Sep 2, 2022
Reliable, simple to implement, and expands well
Pros and Cons
  • "We have the ability to build several solutions to according to the requirements of our users."
  • "The product must improve its performance."

What is our primary use case?

In general, it's for our billing systems and for customers and customer service.

What is most valuable?

We have the ability to build several solutions to according to the requirements of our users.

It is easy to set up.

The solution scales well.

It is stable and reliable. 

What needs improvement?

Performance always is an important issue. The product must improve its performance.

For how long have I used the solution?

I've been using the solution for five years. 

What do I think about the stability of the solution?

The stability has been great. We don't have bugs or glitches. It is reliable. It doesn't crash or freeze.

Of course, we could always use better performance. 

What do I think about the scalability of the solution?

So far, we have found the solution to be scalable.

We have 1,000 people directly and 50,000 people indirectly using the solution. 

How are customer service and support?

Technical so far has been pretty good. 

How was the initial setup?

The solution has a straightforward setup. It is not complex or difficult. 

What's my experience with pricing, setup cost, and licensing?

We have a corporate license. I'm just using it. I don't have the details in terms of exact cost.

What other advice do I have?

I'm just a customer. 

I use the on-premises and the as-a-service versions. 

I'd advise those considering the solution to first be careful to design it before beginning. 

I'd rate the product ten out of ten overall. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
WilmerRodriguez - PeerSpot reviewer
Account Manager at a tech services company with 201-500 employees
Reseller
Aug 29, 2022
A secure, scalable, and flexible solution that is easy to implement
Pros and Cons
  • "The solution's scalability and flexibility are very good and implementation is easy."
  • "The solution needs more certifications for other products and applications because migration to the cloud is difficult without them."

What is our primary use case?

As a service provider I implemented the on-premises solution with logic and KBM for thirty customers in Columbia. 

I am now migrating customers from on-premises to the solution's PaaS cloud. We use data for a TMR that is like a SaaP and connects with the cloud. 

How has it helped my organization?

Our certifications in Oracle Database are good because we don't have many certified resources in Columbia. Oracle helps with credits for savings on customer implementations and has a nice partner ecosystem. 

What is most valuable?

The solution's scalability and flexibility are very good and implementation is easy. 

What needs improvement?

The solution needs more certifications for other products and applications because migration to the cloud is difficult without them.

The solution currently uses GoldenGate for disaster recovery plans and I'd like the option for a different database such as SQL Server, MySQL, or MariaDB. 

For how long have I used the solution?

I have been using the solution for four years. 

What do I think about the stability of the solution?

The solution is very stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

It is sometimes hard to communicate with support due to language barriers and I would appreciate multilingual technical support. I rate support a nine out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

The setup is easy for our engineers.

What about the implementation team?

Our company has three engineers and fifty users who handle implementations. 

What's my experience with pricing, setup cost, and licensing?

For on-premises, a perpetual license is a standard $17,500 plus 22% for one year of support. 

What other advice do I have?

The solution is the most secure database in the world. I rate the solution a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Guillermo Peña - PeerSpot reviewer
Software and Integration Architect at a retailer with 10,001+ employees
Real User
Apr 28, 2022
Indexes are built in to the solution and it's very easy to implement
Pros and Cons
  • "You can be up and running the same day."
  • "When migrating to a different instance, the internal machine learning is lost."

What is our primary use case?

Our primary use case for this Oracle solution is as the repository for applications developed in-house. I'm a software and integration architect and we are customers of Oracle. 

What is most valuable?

I like that the solution is easy to onboard. There's no database on-premise that requires installation from scratch. Without the serverless option, installation is a very complicated process. It requires hardware as well as DBAs, operating system, and network administrators. With Database as a Service, you can be up and running the same day.

What needs improvement?

Although we do not need to set up our own indexes, because the solution internally improves the queries, when we migrate to a different instance, the internal machine learning is lost. The solution doesn't provide an option for migrating the index optimization to another instance.

For how long have I used the solution?

I've been using this service for nearly three years.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

I believe it is scalable although we haven't had the opportunity to do that yet. 

How are customer service and support?

We have the Oracle Support Subscription and they have been helpful. We also have Advanced Customer Services from Oracle.

How was the initial setup?

We have set up the solution numerous times and it has been very easy.

What other advice do I have?

I recommend this solution and rate it nine out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Independent Consultant at a manufacturing company with 51-200 employees
Real User
Top 5Leaderboard
May 11, 2023
An excellent database with an easy deployment process
Pros and Cons
  • "Oracle is the best database in the world."
  • "The product is very expensive."

What is our primary use case?

I use the solution to store data.

What is most valuable?

Oracle is the best database in the world. Everything about it is great.

What needs improvement?

The product is very expensive.

For how long have I used the solution?

I have been using the solution for 27 years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is very scalable. We have three distributed systems. At each site, more than 100 people use the solution.

How are customer service and support?

We contact support for partitioning and indexing.

How was the initial setup?

Installing DB as a service is very straightforward. If we have to install it on-premise, we need a DPA.

What about the implementation team?

It doesn't take long to deploy the solution. The time taken for deployment depends upon the location of deployment. If it is a remote area, it can take a few hours. On a local site, it can be done very quickly.

We deployed the solution in-house. The deployment process starts with installation and choosing your language and other settings. If we are working on development, we can create the tables. However, if we deploy for live testing, we export and import without the data.

What was our ROI?

We have seen an ROI on the solution.

What's my experience with pricing, setup cost, and licensing?

The pricing depends on the operating systems and VMs we use.

What other advice do I have?

I am using the latest version of the solution. I will recommend the solution to others. We have deployed the solution in Louisiana, Syria, and all over Africa. Overall, I rate the solution a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Guruprasad Gonjare - PeerSpot reviewer
Director Cloud Architecture at a tech consulting company with 10,001+ employees
Real User
Mar 15, 2023
A high-performing solution that is useful for managing enterprise workloads
Pros and Cons
  • "I like the solution’s performance and real application concepts."
  • "I would like to see improvements in the license cost. The solution is subscription-based for PaaS services. You need to buy your own authorized license."

What is our primary use case?

The solution’s new version, Exadata, is good for managing enterprise workloads. It is number one in terms of performance. The solution is also good with sharding concepts.

What is most valuable?

I like the solution’s performance and real application concepts.

What needs improvement?

I would like to see improvements in the license cost. The solution is subscription-based for PaaS services. You need to buy your own authorized license.

For how long have I used the solution?

I have been working with the solution for more than 20 years.

What do I think about the stability of the solution?

I would rate the solution’s stability a ten out of ten since it is stable.

What do I think about the scalability of the solution?

The solution is scalable and I would give a rating of ten out of ten for its scalability. We have more than 100 customers for the solution.

How was the initial setup?

The solution’s setup is straightforward and doesn’t take more than a day to complete. The steps for the solution’s deployment include purchasing the tenancy and provisioning the database as per the license which you have purchased.

What's my experience with pricing, setup cost, and licensing?

Customers need to pay extra costs for the solution based on their scope and business.

What other advice do I have?

I would rate the solution a ten on ten. Anyone looking to implement the solution should be mindful of the sizing since it affects the licensing and AMC support. I would suggest customers to try the subscription-based pricing model rather than the optimized licensing one.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Oracle Database as a Service Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Oracle Database as a Service Report and get advice and tips from experienced pros sharing their opinions.