The security and performance of this solution are outstanding.
Database Administrator at Contemi
Outstanding security and performance in this stable solution
Pros and Cons
- "I would rate this solution as an eight out of ten because the stability and performance are good and the solution does not need to be maintained a lot."
- "There is room for improvement in PL/SQL. It is not user-friendly and it is hard to understand."
What is most valuable?
What needs improvement?
There is room for improvement in PL/SQL. It is not user-friendly and it is hard to understand.
For how long have I used the solution?
I have been working with this solution for about 10 years.
What do I think about the stability of the solution?
The solution is very stable.
Buyer's Guide
Oracle Database as a Service
June 2025

Learn what your peers think about Oracle Database as a Service. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
What do I think about the scalability of the solution?
I haven't had many opportunities to work with the scalability features. I don't have much experience in this area.
How was the initial setup?
The setup, installation, and configuration are maybe a little bit complex the first time. Of course, when you've done it several times, you become familiar with it, so for me, it is not too complex.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
What other advice do I have?
I would rate this solution as an eight out of ten because the stability and performance are good and the solution does not need to be maintained a lot.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

Oracle DBA at a tech vendor with 51-200 employees
Beneficial vendor management, reliable, and good support
Pros and Cons
- "The most valuable feature of Oracle Database as a Service is that it is managed by the vendor and you do not have to purchase on-premise hardware."
- "Oracle Database as a Service could improve the provisioning. You have to recreate on-premise hardware environments in the cloud, it was not very intuitive."
What is most valuable?
The most valuable feature of Oracle Database as a Service is that it is managed by the vendor and you do not have to purchase on-premise hardware.
What needs improvement?
Oracle Database as a Service could improve the provisioning. You have to recreate on-premise hardware environments in the cloud, it was not very intuitive.
For how long have I used the solution?
I have been using Oracle Database as a Service for approximately four years.
What do I think about the stability of the solution?
The stability of Oracle Database as a Service is good.
What do I think about the scalability of the solution?
Oracle Database as a Service is scalable.
How are customer service and support?
The support from Oracle Database as a Service is above average.
How was the initial setup?
The initial setup of Oracle Database as a Service is complex.
What's my experience with pricing, setup cost, and licensing?
The price of the solution depends on the scale of how you will use it.
What other advice do I have?
I rate Oracle Database as a Service a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Oracle Database as a Service
June 2025

Learn what your peers think about Oracle Database as a Service. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
Consultant at Rpc Data
Scalable with good analysis and diagnosis functionality
Pros and Cons
- "If the solution is installed in your environment correctly, you are not going to have any issues whatsoever. It's problem-free."
- "One of the things that I have noticed is that there are some services that will give you a hard time during implementation if you are looking at the documentation of Oracle. Sometimes the documentation information is quite limited. It's an aspect of the solution they could improve."
What is our primary use case?
We can use the product for so many things. For example, we can use it for integrating with different services, and as a middleware, using it to access the Oracle forms. I've used it with things like Enterprise Manager Cloud Control or Enterprise Manager.
What is most valuable?
Since I work as a database administrator, I like the way Oracle has Oracle database information. So it's quite easy for me to rectify issues pertaining to Oracle Database. Oracle has managed to allocate tools that can be used to analyze the problems when they arise.
They've done tremendous work in terms of analysis and diagnosis. It's quite easy to use the database, provided you have managed to install it according to your Oracle standard.
The solution has been very stable over the years.
We've found the solution to be quite scalable.
If the solution is installed in your environment correctly, you are not going to have any issues whatsoever. It's problem-free.
What needs improvement?
We've been very happy with the solution. I can't recall any missing features. It works well once it is installed correctly. If you install it incorrectly in your environment, you may run into issues.
One of the things that I have noticed is that there are some services that will give you a hard time during implementation if you are looking at the documentation of Oracle. Sometimes the documentation information is quite limited. It's an aspect of the solution they could improve.
For how long have I used the solution?
I've been using the solution for quite some time now. We've roughly been in production for more than five years now.
What do I think about the stability of the solution?
The solution is very, very stable. It doesn't crash or freeze. It's not buggy or glitchy. It's reliable and offers good performance.
What do I think about the scalability of the solution?
The solution is highly scalable. I did try both Autonomous Database and Data Warehouse on the cloud. On the cloud, there isn't much. You need to work a lot on the data side where ever you want, how you want your data to be presented. Things like BI are going to present your data.
We support a huge number of users. The number of users Oracle can handle is amazing.
How are customer service and technical support?
Oracle technical support has always been very good. We have no complaints. They are helpful and responsive and we are satisfied with the level of support they provide to us.
If you have an Oracle Support Account, you shouldn't run into any issues at all.
How was the initial setup?
There really isn't an installation process for the solution. It's on the cloud.
What's my experience with pricing, setup cost, and licensing?
I don't directly deal with payments or licensing and therefore cannot directly speak to overall costs or licensing agreements.
What other advice do I have?
We're just a customer and end-user and we help clients that are also using Oracle.
We're using an older version of the solution.
As an IT company, we provide services to different companies. Right now we are working on a project which is running on an older version, 11G. It's a government institute. However, we support a huge number of users.
I always recommend Oracle for my clients, to those who are interested in engaging technologies. I always encourage others to also take certification courses. Oracle has had free courses for the cloud, and I really advise those interested in the solution to get in on one.
In general, I would rate the solution at a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior BackEnd .net at a wholesaler/distributor with 1,001-5,000 employees
Solution helps our clients migrate databases quickly to the cloud
Pros and Cons
- "My impression of the scalability of Oracle Database as a Service is very high."
- "The initial setup is complex. This is not a really easy solution. It is very large, so it's hard to install, but it's not impossible."
What is our primary use case?
Our clients have a variety of use cases for this solution. It can be used at gas stations and supermarkets.
What is most valuable?
Clients come to us with huge on-prem databases. Because of the size of the databases, it can be difficult to grow to cloud. Thanks to Oracle Database as a Service, we can help these clients migrate quickly.
Oracle solutions give our clients visibility.
What needs improvement?
No company is perfect, but Oracle does need to improve their support. They need to really focus on the customer experience, et cetera.
I would also like to see them improve the Oracle Database Interface for distributor businesses.
For how long have I used the solution?
I have a year of experience with Oracle Database as a Service.
What do I think about the stability of the solution?
My impression of the stability of this solution is also very high.
What do I think about the scalability of the solution?
My impression of the scalability of Oracle Database as a Service is very high.
How are customer service and technical support?
I think that Oracle's technical support could improve. When they understand what the problem is, they are fast and solve it quickly, but it is difficult to get to that point with them. Sometimes communication is strained by the fact that we're always talking to different tech support specialists. Maybe the solution would be a sort of segmentation of their tech support team by departments. They do have some good people, but it takes some time to find them because you have to go through their call center.
How was the initial setup?
The initial setup is complex. This is not a really easy solution. It is very large, so it's hard to install, but it's not impossible.
Which other solutions did I evaluate?
For our clients, Microsoft is an alternative. Microsoft is cheaper, faster and has better support than Oracle.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Founder at a legal firm with 11-50 employees
Good integration with Oracle products, but it is expensive and the licensing is complicated
Pros and Cons
- "The most valuable feature is the integration into other Oracle applications."
- "The licensing model is complicated and should be simplified."
What is our primary use case?
We are a solution provider and Oracle Database as a Service is one of the products that we supply to our clients. When we sell application solutions, such as one for core banking, they all need a database. In some cases, we use this service to satisfy the requirement.
What is most valuable?
The most valuable feature is the integration into other Oracle applications.
What needs improvement?
The licensing model is complicated and should be simplified. There are different prices that depend on hardware and other factors.
For how long have I used the solution?
I have been working with this service for between four and five years.
What about the implementation team?
We engage with a partner to perform the installation of this managed service to our clients.
What's my experience with pricing, setup cost, and licensing?
The pricing is a little bit expensive.
What other advice do I have?
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
CEO at QUERIX (UK) LIMITED
Great security and database system resilience but needs to improve its documentation functionality
Pros and Cons
- "The most valuable aspects of the solution are the general database system resilience and security."
- "Documentation is difficult to find. Since we're experienced with Oracle technology, we have also found many errors in it. Not everything is 100% accurate."
What is our primary use case?
We primarily are using the solution for clients who want to migrate their applications. We have an on-premises version for testing to see how that would work.
What is most valuable?
The most valuable aspects of the solution are the general database system resilience and security.
What needs improvement?
The improvements we require are mostly regarding the documentation and compatibility with other systems or with other non-Oracle technologies.
Documentation is difficult to find. Since we're experienced with Oracle technology, we have also found many errors in it. Not everything is 100% accurate.
The solution should add functionalities, like database system functions, to speed up the query processing type. Any sort of functions or commands that would give you a faster result would be a welcome improvement. Microsoft Azure, for example, has some building functionalities to fetch big chunks of data and in a very fast way. I haven't seen a similar feature from Oracle.
For how long have I used the solution?
I've been using the solution since 2012.
How are customer service and technical support?
Technical support is not very good. Oracle's attitude toward customers, with increasing prices and a general lack of recognition of other technologies, is not ideal.
How was the initial setup?
The level of difficulty in the initial setup varies. Sometimes it's very straightforward, but sometimes it is not. 60% of the time it's pretty straightforward.
Sometimes, for example, we might have previously installed the database in the same environment and there were some dependencies left which damaged the next installation because it was not a fresh install. If you want to uninstall the database, the cleaning of the database and everything associated with it gets a bit tricky. There is no automated process for that.
Deployment is quite fast. You can probably manage a deployment in an hour or less.
What about the implementation team?
We're an integrator. We implement the solution for our clients.
What other advice do I have?
We use the on-premises deployment model. We're currently experimenting with Oracle at the moment.
Currently, customers are looking for and experimenting with various databases. The clients that I've talked to have asked about MySQL or Amazon Aurora Database as well Microsoft Secret Server.
In terms of Oracle, what I've heard from some clients was that the cloud database was a disappointment for them compared to the on-premise database. Some of them were regretful about doing that sort of migration. They told me they were over-promised, and the cloud database didn't deliver. The on-premise databases are quite solid, however. They are very good.
I'd rate the solution seven out of ten.
I'm personally not happy with Oracle, but from a technical standpoint, they have a very solid product.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Program Manager at a comms service provider with 10,001+ employees
Good, reliable product for providing database as a service and helps manage the traffic on the network
Pros and Cons
- "It is a product brought to you by a company that concentrates only on database solutions, so it is the best at what it does."
- "The interface can be difficult and there may be so many features that users and even vendors are unaware that they exist."
What is our primary use case?
We primarily use this solution for business applications. I was working for a company and they provided software as a service. We were serving applications to our customers.
For example, we were working locally on a system using Oracle. Then another company would need access to a different application and they would come to us to supply it. As a developer, I was using this solution to develop delivery systems principally as a convenience for our customers.
How has it helped my organization?
It does more of what a company like ours needs because it is a product that knows the business of data and data management.
What is most valuable?
The feature that was most valuable to me in this product — it will be different for different types of users — is that I could develop all the logic inside the database itself. There were no additional integrations.
The solution would also help manage the traffic on the network.
What needs improvement?
I don't believe that any product is a perfect solution. I believe that each product has some minor disadvantage about which customers need to be able ready to work with or workaround. It may not be the fault of the product but lack of compatibility, the preferences of the user or lack of knowledge of existing features. I think these can all be the case in not maximizing what Oracle already has.
Because of my preference for and knowledge of Toad and the way I work with Oracle, I am not up to date on all of the tools included in this product. But I think if we have all of the features needed as developers already in the product, Oracle will be much better. For example, something very important for all developers that could already be available now in Oracle products is weighting the data. This is a very important technical concern for data centers.
The code that developers use is built up in some instructions, so I need to understand how each instruction is executed and how the current state of the code or data application is affecting the transactions. I found that this type of analysis was difficult in Oracle itself, so I used another product — like Toad — that would give me the ability to debug all the code instruction by instruction to really understand what is going on. It's quite an important feature. If it is available in Oracle now it is not very good or well described. This is a problem that needs a solution.
If it is already there and the vendor does not know about it or understand it, I think there is a big issue. The difference is that to get the most out of the technology, the developers really need to know about the new features and how to find and use them. This is something about Oracle that I think is not very good.
Along with that idea, I think that Oracle might do a little bit improve their interface as it is not very user-friendly and I have heard other developers say similar things. I didn't use myself because it would not help me as much or as quickly as other products to develop functions and to develop other features like reporting. I would have to learn a whole different way.
For how long have I used the solution?
We have been using this solution for ten years.
What do I think about the stability of the solution?
The solution has good integration with the hardware and it is a stable product.
What do I think about the scalability of the solution?
As a transactional database, I think this is quite a scalable product in a variety of ways.
How are customer service and technical support?
Any time I have had the need to use the technical support, it was at least very good but mostly it was excellent.
Which solution did I use previously and why did I switch?
I previously used Microsoft and if you compare Oracle to Microsoft SQL server, I believe Oracle is so much better than Microsoft SQL Server that they are not comparable. So, I obviously prefer working with the Oracle product. The reason for the difference is probably that Oracle is basically a database company and they focus on this aspect of their business. Microsoft, having many products, is not so focused on this competition with Oracle and they are more focused on Microsoft NET Frameworks and Microsoft Office. Oracle itself has many products right now, but all of them are database products. This concentration is why Oracle is number one in transactional databases.
How was the initial setup?
I am not the one who would be responsible for these installations alone. I would be doing the development. As it requires a team and customizations, I think it has to be considered somewhat complex to set up if you look at the whole picture. It is not as easy as starting an executable and waiting for it to finish running.
What about the implementation team?
We are a SaaS (Software as a Service) house, so we do our own installation, monitoring, and management.
What's my experience with pricing, setup cost, and licensing?
We are a value add software as a service house so we are not really paying the cost of the licenses, the customer is the one who pays month-to-month. The customer is paying the money for their Oracle database in our case. We only use the product for development and testing to be able to deliver the services.
For the customer, our service becomes an advantage. So the price may seem high, but for them, it is reasonable and not so high as it could cost them much more to deploy separately. The price corresponds to the quality of the product and services they receive in return.
What other advice do I have?
We use the on-premises solution because the customer has to have their own environment. In our case, for our clients, that's one of the big advantages.
A potential issue might be getting used to the Oracle interface. Personally, I didn't use the interface provided by Oracle. In that way, the interface was not a problem for me because I used to use a third-party application like Toad that maybe more people are already familiar with and I think is easy for me to use already.
We are using the same server software application. I don't know if Oracle provided database software and SQL developer or not. But for myself, I needed an application to develop the features and functions on the Oracle Database.
While I prefer and recommend Oracle, many other factors are involved in making decisions. If all the factors are the same and there are no limitations for the cost or other issues for adopting Oracle compared with other products, I think Oracle would always be a better choice.
A lesson I learned is that you have to always verify the virtual data when you are acting as a software as a service house for the customer. Oracle is part of our winning team. It may not be the only product that we use to achieve the result.
On a scale from one to ten, where one is the worst and ten is the best, I would rate this product as a seven to eight depending a little on how you use it. For us, it is an eight because it is very good at what it does and we use other tools to make it do what we want it to do. We don't fight with the one product to try and make it do everything.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
Production Systems Engineer at Enwe
Easy to use, scales quickly, and has good support available
Pros and Cons
- "When we want more information on something that we are using, it is easy to find related topics on the internet."
- "In the next release, I would like to see a framework for memory management."
What is our primary use case?
We use this solution for multiple databases.
I have written Oracle scripts for operational databases and uploading databases.
Our environment includes a Red Hat server with two storage devices for high availability.
How has it helped my organization?
I have been able to assist people with technical support remotely.
What is most valuable?
This solution is very stable, easy to use, and scales quickly. When we want more information on something that we are using, it is easy to find related topics on the internet.
We use the automated system for creating tables.
The security system is very good.
What needs improvement?
When we troubleshoot, there are many tools that we need to use. One example is having to look at the system logs. The troubleshooting process should be improved so that we can resolve errors faster.
Oracle demands a lot of memory and you need to have a strong machine.
In the next release, I would like to see a framework for memory management.
For how long have I used the solution?
We have been using this solution for one year.
What do I think about the stability of the solution?
Oracle databases are stable. It is a very dependable application.
What do I think about the scalability of the solution?
Oracle has many strong features and tools. There are many options and possibilities.
How are customer service and technical support?
Technical support for this solution is good.
Which solution did I use previously and why did I switch?
I have used MySQL and Microsoft SQL Server, and there is no comparison to Oracle.
How was the initial setup?
I simply followed the instructions on the Oracle website.
The deployment took several months because we have a complex architecture with six thousand servers.
What other advice do I have?
I don't use the management features because I don't work with the GUI. I prefer to use the command line.
Oracle is a very good solution that I would recommend. It is strong software with good support and documentation available.
I would rate this solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
Download our free Oracle Database as a Service Report and get advice and tips from experienced pros
sharing their opinions.
Updated: June 2025
Product Categories
Database as a Service (DBaaS)Popular Comparisons
MongoDB Atlas
Microsoft Azure SQL Database
Google Cloud SQL
Google Cloud Spanner
Oracle Exadata Cloud at Customer
Azure Database for PostgreSQL
Buyer's Guide
Download our free Oracle Database as a Service Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- What is the biggest difference between Google BigQuery and Oracle Database as Service?
- When evaluating Database as a Service, what aspect do you think is the most important to look for?
- What would be the best application SQL optimizer over the WAN?
- Which database is the best for session cashing?
- What is the biggest difference between Google BigQuery and Oracle Database as Service?
- Which low-code (no-code) database solution do you prefer?
- Which databases are supported under DBaaS solutions?
- Why is Database as a Service important for companies?