Regarding the most effective part of the tool for data security, I would say that our database is on Azure. We mostly look at Azure's security tools, such as a network security group.
Lead Cloud and Infrastructure Engineer at a insurance company with 201-500 employees
Easy for people to use and handle the setup phase
Pros and Cons
- "The product's implementation was pretty straightforward."
- "The support provides help based on the same size fits all kinds of approaches, making it an area where improvements are needed."
What is most valuable?
What needs improvement?
I think the tool's support team generally just addresses issues, and they probably don't look at they probably don't look at the popularity of any issue. The support provides help based on the same size fits all kinds of approaches, making it an area where improvements are needed.
If you don't give us the best stuff probably we have many other options. Maybe the tool can reduce its cost or provide some other solutions.
If you are in IT, then you will need to use coding, and it is an area that can be made simpler.
For how long have I used the solution?
I have been using Oracle Database as a Service for four years. I use the solution in my company. I am a customer of the tool.
What do I think about the scalability of the solution?
I don't really feel it is a scalable solution. If you want to expand the tool's capacity, you have to be ready to pay money.
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How are customer service and support?
We contact the solution's technical support if we have any issues. I rate the technical support a seven out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have worked with MySQL. When I started my role in my company, I saw that we, as a business, prefer Oracle. For now, we use Oracle, but we are open to using other tools.
How was the initial setup?
The product's implementation was pretty straightforward.
What was our ROI?
With SQL, if you add everything up, you get ROI. Independently, if you use it as a database code platform, I think it offers ROI.
What's my experience with pricing, setup cost, and licensing?
The pricing of the tool depends on the organization. If your organization is not making that much money, then I don't think you should use the enterprise or any other expensive versions of the solution. I recommend the tool for bigger companies.
What other advice do I have?
I am satisfied with the tool.
In terms of cost savings or operational efficiency, the tool serves as a database code tool while also being a database.
Oracle Database as a Service enhances our data analytics with AI capabilities, as we actually plug APIs to be able to generate responses for AI platforms that we have. So far, we have no complaints.
In terms of AI-driven data management improvements or specific analytics tasks, we do a little bit of chatbot, but it is probably not done at a full scale. However, we do have AI-driven platforms.
The product is promoted and well-known in our region.
I think it is easy for people to figure out how to use the tool.
I rate the tool an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Sep 12, 2024
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Reliable, simple to implement, and expands well
Pros and Cons
- "We have the ability to build several solutions to according to the requirements of our users."
- "The product must improve its performance."
What is our primary use case?
In general, it's for our billing systems and for customers and customer service.
What is most valuable?
We have the ability to build several solutions to according to the requirements of our users.
It is easy to set up.
The solution scales well.
It is stable and reliable.
What needs improvement?
Performance always is an important issue. The product must improve its performance.
For how long have I used the solution?
I've been using the solution for five years.
What do I think about the stability of the solution?
The stability has been great. We don't have bugs or glitches. It is reliable. It doesn't crash or freeze.
Of course, we could always use better performance.
What do I think about the scalability of the solution?
So far, we have found the solution to be scalable.
We have 1,000 people directly and 50,000 people indirectly using the solution.
How are customer service and support?
Technical so far has been pretty good.
How was the initial setup?
The solution has a straightforward setup. It is not complex or difficult.
What's my experience with pricing, setup cost, and licensing?
We have a corporate license. I'm just using it. I don't have the details in terms of exact cost.
What other advice do I have?
I'm just a customer.
I use the on-premises and the as-a-service versions.
I'd advise those considering the solution to first be careful to design it before beginning.
I'd rate the product ten out of ten overall.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Oracle Database as a Service
March 2025

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Account Manager at BGH
A secure, scalable, and flexible solution that is easy to implement
Pros and Cons
- "The solution's scalability and flexibility are very good and implementation is easy."
- "The solution needs more certifications for other products and applications because migration to the cloud is difficult without them."
What is our primary use case?
As a service provider I implemented the on-premises solution with logic and KBM for thirty customers in Columbia.
I am now migrating customers from on-premises to the solution's PaaS cloud. We use data for a TMR that is like a SaaP and connects with the cloud.
How has it helped my organization?
Our certifications in Oracle Database are good because we don't have many certified resources in Columbia. Oracle helps with credits for savings on customer implementations and has a nice partner ecosystem.
What is most valuable?
The solution's scalability and flexibility are very good and implementation is easy.
What needs improvement?
The solution needs more certifications for other products and applications because migration to the cloud is difficult without them.
The solution currently uses GoldenGate for disaster recovery plans and I'd like the option for a different database such as SQL Server, MySQL, or MariaDB.
For how long have I used the solution?
I have been using the solution for four years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
It is sometimes hard to communicate with support due to language barriers and I would appreciate multilingual technical support. I rate support a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup is easy for our engineers.
What about the implementation team?
Our company has three engineers and fifty users who handle implementations.
What's my experience with pricing, setup cost, and licensing?
For on-premises, a perpetual license is a standard $17,500 plus 22% for one year of support.
What other advice do I have?
The solution is the most secure database in the world. I rate the solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Co-Founder & CEO at CLOUDEX
A highly stable solution that helps you manage your database and backup
Pros and Cons
- "As a database administrator, it has a lot of features to help you manage the database and the backup."
- "The solution’s pricing could be improved."
What is our primary use case?
We use Oracle Database as a Service for data warehouse and OLTP systems.
What is most valuable?
Oracle Database as a Service is one of the best databases. As a database administrator, it has a lot of features to help you manage the database and the backup. It's a very good product.
What needs improvement?
The solution’s pricing could be improved.
For how long have I used the solution?
I have been using Oracle Database as a Service for 10 years.
What do I think about the stability of the solution?
I rate Oracle Database as a Service ten out of ten for stability.
What do I think about the scalability of the solution?
The solution's on-premises scalability should be improved. Around 100 users, including analysts, database administrators, and developers, use the solution in our organization.
I rate Oracle Database as a Service an eight out of ten for scalability.
How are customer service and support?
Oracle Database as a Service has a good and fast technical support team.
How was the initial setup?
The initial setup of Oracle Database as a Service is easy.
What about the implementation team?
Oracle Database as a Service is easy to deploy, and we deployed it through an in-house team.
What was our ROI?
Although Oracle Database as a Service is expensive, it is worth its cost, and we have seen a return on investment.
What's my experience with pricing, setup cost, and licensing?
Oracle Database as a Service has a yearly licensing fee, which is expensive.
What other advice do I have?
One or two people are enough to manage the solution. The development depends on how many applications you need to build.
Overall, I rate Oracle Database as a Service a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
BI consultant at RajhiSteel
It has an analytical querying feature; its stability is excellent and allows effortless development
Pros and Cons
- "What I like about Oracle Database as a Service is that it has excellent stability, and the development is effortless. I also like the enhanced queries in Oracle Database as a Service best."
- "Pricing for Oracle Database as a Service could be cheaper, so this is an area for improvement."
What is our primary use case?
I used Oracle Database as a Service as a secure database.
What is most valuable?
What I like about Oracle Database as a Service is that it has excellent stability, and the development is effortless. No other database compares with Oracle Database as a Service in twenty-five years.
I also like the enhanced queries in Oracle Database as a Service. I've been using analytical queries and classes, which is what I like best about the service.
The service also has a VR feature which is excellent, though I'm not using that feature.
I also like how speedy Oracle Database as a Service is.
What needs improvement?
Pricing for Oracle Database as a Service could be cheaper, so this is an area for improvement.
For how long have I used the solution?
I used Oracle Database as a Service for a few years as the company was using it.
What do I think about the stability of the solution?
I found Oracle Database as a Service excellent, stability-wise.
What do I think about the scalability of the solution?
Oracle Database as a Service is highly scalable.
How are customer service and support?
Support for Oracle Database as a Service is always good.
How was the initial setup?
The initial setup for Oracle Database as a Service is straightforward. There was no difficulty in its deployment. It was easy to deploy.
What's my experience with pricing, setup cost, and licensing?
Oracle Database as a Service is always a bit costly, but it's an excellent service. My company used the on-premises version, and that was costly. I have yet to learn about the cost of the cloud version, though.
What other advice do I have?
My experience is with Oracle Database Administrator, Oracle Report Builder, Oracle E-Business Suite, Oracle Application Server, Oracle Client/Server, and Oracle Database as a Service.
I used version 12 of Oracle Database as a Service.
In the company, over five hundred people worked on Oracle Database as a Service in the last four or five years.
There's no plan to increase the usage of Oracle Database as a Service because the company is moving to another provider.
Five people, including a manager or supervisor, took care of the deployment and maintenance of Oracle Database as a Service.
I recommend Oracle Database as a Service to midsized and large-scale companies, mainly if you use the Oracle Email Delivery Service, which also requires going with Oracle Analytics Cloud. In today's modern world, if you're not using Oracle E-Business Suite and you store your data in the data warehouse and collect data from different interactive devices, such as cameras, the best solution is Oracle Database as a Service, partnered with Oracle Business Intelligence.
My rating for Oracle Database as a Service is ten out of ten, as no other service is comparable.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Founder at Simpro Tech
Powerful, scalable, and secure
Pros and Cons
- "The most valuable aspect of the solution is its security, performance, and availability."
- "There is room for improvement in the speed of the data migration process."
What is our primary use case?
Oracle's Database as a Service has the potential to support both artificial intelligence and machine learning, but it seems that its capabilities in these areas have yet to be fully developed.
What is most valuable?
Security is a critical aspect for us, as well as the process of patching and updating the system.
The availability of the system is ensured by running it on two on-premise servers, which are identical and located separately.
The most valuable aspect of the solution is its security, performance, and availability.
What needs improvement?
There is room for improvement in the speed of the data migration process.
For how long have I used the solution?
I have been working with Oracle Database as a Service for a few years.
What do I think about the stability of the solution?
I would rate the stability a nine out of ten.
What do I think about the scalability of the solution?
Oracle Database as a Service is highly scalable.
We have eight users who use the solution for project management, which we deploy for our clients. However, this is not the primary function of our own work. As an example, one of our clients has 50 users running a similar deployment.
In addition to our own usage, the solution is also used by the company we have contracted for core banking.
We purchase the solution from them and they take care of its deployment and management. Therefore, we are not directly involved in the deployment process.
While we initially went with Oracle, our clients are now the ones who are involved in the deployment process for the core banking solution.
How are customer service and support?
I have only contacted technical support through proxy.
Which solution did I use previously and why did I switch?
Previously, we were working with MySQL.
How was the initial setup?
The initial setup is generally considered straightforward, although there may be some challenges, particularly when new team members are introduced. However, once the team becomes familiar with the solution, the setup process becomes easier and more streamlined, even when working remotely.
Deploying the solution is generally considered to be easy, with the only major challenge being the migration of data from another database to this one.
The data migration process can be complex and time-consuming.
What about the implementation team?
To deploy the solution, it is important to have the correct hardware specifications in place. Once these specifications have been met, and the necessary hardware is available, the deployment process can begin.
Once the database has been installed and configured, the system should be up and running.
What's my experience with pricing, setup cost, and licensing?
What has been done is that an annual subscription model has been launched, which includes the payment of both the AML (Annual Maintenance Fee) and the subscription fee, paid on a yearly basis.
Which other solutions did I evaluate?
I have evaluated both SQL and MySQL, and I have found that MySQL lacks the interactivity and capacity compared to SQL.
Oracle is typically chosen when a highly robust and reliable system is required.
What other advice do I have?
I would recommend this solution to other users.
I would rate Oracle Database as a Service a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant at Pi DATACENTERS
Robust with good support and a nice GUI
Pros and Cons
- "The solution is stable."
- "It doesn't have an in-built database load balancer."
What is our primary use case?
We use the solution for different projects. One is our ERP project. One we are using for billing purposes for a billing project. However, we later migrated that. We also use it for payment systems. We've used it for two or three projects.
How has it helped my organization?
In terms of technicality, Oracle is very good. However, in terms of licensing, it comes at a very high cost. They should have worked on a costing basis.
What is most valuable?
It's a very robust database product. It has more capabilities like object storage, file-level storage, and database. The activity redundancy in the database is great. There is DCDR replication. It also has a GUI interface, so we can get the dashboard capabilities and can manage and monitor some things in the database from that GUI interface.
The solution is stable.
It is scalable.
Technical support has been great.
What needs improvement?
It doesn't have an in-built database load balancer, like a database proxy and a database firewall. It should provide this feature also, the database load balancing.
The deployment is complex.
For how long have I used the solution?
We used the solution for almost seven years.
What do I think about the stability of the solution?
It is stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. The performance is good.
What do I think about the scalability of the solution?
I have found that the solution is scalable.
We have 100 or so users. For the databases, we are using them for more transactions, like 50 or 60 more for all the transactions we are getting with our system.
At this point, we do not have plans to increase usage.
How are customer service and support?
The solution has good technical support. We find them to be helpful and responsive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used a different solution prior to Oracle. I can't recall the name of the product, however.
How was the initial setup?
The initial setup is very complex. It's not exactly straightforward.
We only need three people to handle the deployment. That includes one technician and two DB admins.
What about the implementation team?
We had help from Oracle with the setup.
What was our ROI?
We have not really seen an ROI since the product is so expensive.
What's my experience with pricing, setup cost, and licensing?
The product comes with a perpetual license with the per socket license. You have the sockets in your server, and you have to pay for them. However, the licensing cost is very dynamic. It depends upon your license provider or the Oracle product manager. The cost depends upon that.
It's a very expensive product.
There may be an open-source option. However, Oracle has proprietary features. Still, it is quite costly in terms of the environment.
What other advice do I have?
I'd recommend potential new users work on their licensing and requirements before procuring the Oracle licenses. They need to manage their ATS cost also in future plans if they're planning for two years or more. They should take care of this ATS part also and decide what their requirements are so they can get a good discount on that.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Manager with 501-1,000 employees
Video Review
We're looking forward to using it more to take our on-prem database backups to the cloud.
What is most valuable?
So from the database perspective, we usually are talking about three important things. So the obvious ones are the multitenancy in the pluggable databases. The second category, I would call it performance, making sure that we are getting the right value from the databases in terms of data access. And the third one is obviously the security. So, we are more interested in implementing solutions that, we are actually excited to see Oracle come in with release two with all the issues we have, from 11g and on. So, 12.1 is there, but we want to see what's coming up in 12c at release two, and we are really excited about multitenancy. The whole security aspect, and then the performance as such.
How has it helped my organization?
So from the cloud perspective, I think there are too many vendors out there. One of the things we are excited from the Oracle perspective is their ability to take us off of our backups, the database backup. Using that, they can take us to the cloud and we want to try that out, mostly on their test end, as of now. And once we see how the ROI is, and what kind of a performance we are getting and then also check on how the security is, then we might probably consider going a little bit deeper into low-level production applications, all the way into the business applications.
So right now we are evaluating their trial period with Oracle on migrating in their databases, and we are also excited to use some of their backup and recovery solutions, which basically, you take your database and you run your backups, right now it is running on your local disk, but then we are configuring that to go into the cloud. So one of the cool features we are using from Oracle is the RMAN. It takes a second set of channels, and just take it as a destination and that goes into the cloud. So we can restore it at the same time from either of the options, on-prem or from the cloud. So we are excited to see how that works, because that is something that Oracle has recently come up with.
What needs improvement?
So we want to see, obviously, besides Oracle databases, what other databases can be provisioned and integrated in the cloud. So if I have to have an application running off of a non-Oracle database, and I have an application and the database running in cloud, which is an Oracle, I want to see if I can integrate them through what kind of a web service, how can I transfer the data? How do I move my processes without having to come back into my on prem and then go back into the secondary cloud? So those are some of the integration points I'm looking at.
And the second important thing I'm looking at is, the overall governance. How Oracle can provide their cloud control and give use the ability to manage the on prem and the off prem cloud services, combined in a single view.
Which solution did I use previously and why did I switch?
So obviously we did an ROI analysis and a TCU. So, we have seen that the cost is definitely a factor. And security is more important, so that's why we did not press the button on the production yet. So we are piloting with the non-prod to see what kind of security we're going to get, what kind of threats are we going to be exposed to. And once we are satisfied, once we get our sign-off from the management, we might probably pull the trigger. But we are in the evaluation period.
What about the implementation team?
Onboarding: so the Database Cloud, the way we have seen is, so you have a cloud control and you go in and, based on your subscription, you actually get the environment. So once you get the environment, you generate the security keys to establish the network connectivity between the on prem to the public and once we have the provision done, then you can actually encrypt the data on the source side, and move them into the cloud through their cloud control utility. So that's how we migrate them. Now, we haven't done a lot of the big databases yet. So we are piloting on the small ones. So, so far, the pilot ones look good which are close to about 300 to 400 GB databases. But we want to see how that goes with couple of terabytes of databases.
Which other solutions did I evaluate?
Scalability is number one. Data transfer is number two. And security actually tops, on top of that. And the ability to move the workloads between on-prem and off-prem. So that's one of the big things you are looking at, and if we don't like things, and if you want to push back, and we want to come back to our on-prem, what options do we have? So, can we migrate easily from a public cloud to a private cloud and private cloud to an on-prem cloud, and vice-versa. So, having that ability is a big thing, because we don't want to invest in something where we go to the cloud but we don't know how to come back. So we don't want it to be a one-way street, we want to choose a product that can give us an opportunity to not only go into the cloud, but also in a worst-case scenario, come back out.
So initially we started with Amazon. We tested a little bit, but the security was a big thing for us and the way they handle security is a little different I don't necessarily say it is wrong or bad, it's just that I was not very comfortable having the keys being shared versus in Oracle, the security keys are owned by the customer which is us, as opposed to with the vendor, and that was a prime difference for us. And second thing was, Amazon cloud is more on the infrastructure provisioning and metered. They don't give a database as a service. They do have some options, but being an Oracle customer, we know what Oracle can provide, which is totally a value-add kind of a service, with a lot of different shaders, compared to the others like Amazon or Rackspace or a hundred different partners. But I think it's because we are very close with Oracle, we can see how they can give us those value add services.
What other advice do I have?
So the Database Cloud on Oracle right now, I think it's there, but there is some room to grow. So I wouldn't give them 10 yet. I would hold on to that. Probably eight would be a better option. But I want to see the growth in terms of, not only on the vertical side, I want to see the horizontal growth, in terms of how they can leverage, as I said earlier, integrating with other systems. So, if they can grow both horizontally and vertically, then probably I can give them a 10. But at this time, they are not there yet.
So I would say, anybody who wants to get into the cloud, evaluate your options. Check out your dev and test environments first. Check out your backup as a service, because it's very easy. You just have to set your targets and push your database backups. So try with those two first, and see the difference, and compare that with your other vendors. And see what kind of a response latency you're getting from the cloud. And make the call. I mean, that's what I did, and it was clear.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: We're partners.

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