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WilmerRodriguez - PeerSpot reviewer
Account Manager at BGH
Reseller
A secure, scalable, and flexible solution that is easy to implement
Pros and Cons
  • "The solution's scalability and flexibility are very good and implementation is easy."
  • "The solution needs more certifications for other products and applications because migration to the cloud is difficult without them."

What is our primary use case?

As a service provider I implemented the on-premises solution with logic and KBM for thirty customers in Columbia. 

I am now migrating customers from on-premises to the solution's PaaS cloud. We use data for a TMR that is like a SaaP and connects with the cloud. 

How has it helped my organization?

Our certifications in Oracle Database are good because we don't have many certified resources in Columbia. Oracle helps with credits for savings on customer implementations and has a nice partner ecosystem. 

What is most valuable?

The solution's scalability and flexibility are very good and implementation is easy. 

What needs improvement?

The solution needs more certifications for other products and applications because migration to the cloud is difficult without them.

The solution currently uses GoldenGate for disaster recovery plans and I'd like the option for a different database such as SQL Server, MySQL, or MariaDB. 

Buyer's Guide
Oracle Database as a Service
May 2025
Learn what your peers think about Oracle Database as a Service. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.

For how long have I used the solution?

I have been using the solution for four years. 

What do I think about the stability of the solution?

The solution is very stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

It is sometimes hard to communicate with support due to language barriers and I would appreciate multilingual technical support. I rate support a nine out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

The setup is easy for our engineers.

What about the implementation team?

Our company has three engineers and fifty users who handle implementations. 

What's my experience with pricing, setup cost, and licensing?

For on-premises, a perpetual license is a standard $17,500 plus 22% for one year of support. 

What other advice do I have?

The solution is the most secure database in the world. I rate the solution a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user452346 - PeerSpot reviewer
IT Manager with 501-1,000 employees
Video Review
MSP
We're looking forward to using it more to take our on-prem database backups to the cloud.

What is most valuable?

So from the database perspective, we usually are talking about three important things. So the obvious ones are the multitenancy in the pluggable databases. The second category, I would call it performance, making sure that we are getting the right value from the databases in terms of data access. And the third one is obviously the security. So, we are more interested in implementing solutions that, we are actually excited to see Oracle come in with release two with all the issues we have, from 11g and on. So, 12.1 is there, but we want to see what's coming up in 12c at release two, and we are really excited about multitenancy. The whole security aspect, and then the performance as such.

How has it helped my organization?

So from the cloud perspective, I think there are too many vendors out there. One of the things we are excited from the Oracle perspective is their ability to take us off of our backups, the database backup. Using that, they can take us to the cloud and we want to try that out, mostly on their test end, as of now. And once we see how the ROI is, and what kind of a performance we are getting and then also check on how the security is, then we might probably consider going a little bit deeper into low-level production applications, all the way into the business applications.

So right now we are evaluating their trial period with Oracle on migrating in their databases, and we are also excited to use some of their backup and recovery solutions, which basically, you take your database and you run your backups, right now it is running on your local disk, but then we are configuring that to go into the cloud. So one of the cool features we are using from Oracle is the RMAN. It takes a second set of channels, and just take it as a destination and that goes into the cloud. So we can restore it at the same time from either of the options, on-prem or from the cloud. So we are excited to see how that works, because that is something that Oracle has recently come up with.

What needs improvement?

So we want to see, obviously, besides Oracle databases, what other databases can be provisioned and integrated in the cloud. So if I have to have an application running off of a non-Oracle database, and I have an application and the database running in cloud, which is an Oracle, I want to see if I can integrate them through what kind of a web service, how can I transfer the data? How do I move my processes without having to come back into my on prem and then go back into the secondary cloud? So those are some of the integration points I'm looking at.

And the second important thing I'm looking at is, the overall governance. How Oracle can provide their cloud control and give use the ability to manage the on prem and the off prem cloud services, combined in a single view.

Which solution did I use previously and why did I switch?

So obviously we did an ROI analysis and a TCU. So, we have seen that the cost is definitely a factor. And security is more important, so that's why we did not press the button on the production yet. So we are piloting with the non-prod to see what kind of security we're going to get, what kind of threats are we going to be exposed to. And once we are satisfied, once we get our sign-off from the management, we might probably pull the trigger. But we are in the evaluation period.

What about the implementation team?

Onboarding: so the Database Cloud, the way we have seen is, so you have a cloud control and you go in and, based on your subscription, you actually get the environment. So once you get the environment, you generate the security keys to establish the network connectivity between the on prem to the public and once we have the provision done, then you can actually encrypt the data on the source side, and move them into the cloud through their cloud control utility. So that's how we migrate them. Now, we haven't done a lot of the big databases yet. So we are piloting on the small ones. So, so far, the pilot ones look good which are close to about 300 to 400 GB databases. But we want to see how that goes with couple of terabytes of databases.

Which other solutions did I evaluate?

Scalability is number one. Data transfer is number two. And security actually tops, on top of that. And the ability to move the workloads between on-prem and off-prem. So that's one of the big things you are looking at, and if we don't like things, and if you want to push back, and we want to come back to our on-prem, what options do we have? So, can we migrate easily from a public cloud to a private cloud and private cloud to an on-prem cloud, and vice-versa. So, having that ability is a big thing, because we don't want to invest in something where we go to the cloud but we don't know how to come back. So we don't want it to be a one-way street, we want to choose a product that can give us an opportunity to not only go into the cloud, but also in a worst-case scenario, come back out.

So initially we started with Amazon. We tested a little bit, but the security was a big thing for us and the way they handle security is a little different I don't necessarily say it is wrong or bad, it's just that I was not very comfortable having the keys being shared versus in Oracle, the security keys are owned by the customer which is us, as opposed to with the vendor, and that was a prime difference for us. And second thing was, Amazon cloud is more on the infrastructure provisioning and metered. They don't give a database as a service. They do have some options, but being an Oracle customer, we know what Oracle can provide, which is totally a value-add kind of a service, with a lot of different shaders, compared to the others like Amazon or Rackspace or a hundred different partners. But I think it's because we are very close with Oracle, we can see how they can give us those value add services.

What other advice do I have?

So the Database Cloud on Oracle right now, I think it's there, but there is some room to grow. So I wouldn't give them 10 yet. I would hold on to that. Probably eight would be a better option. But I want to see the growth in terms of, not only on the vertical side, I want to see the horizontal growth, in terms of how they can leverage, as I said earlier, integrating with other systems. So, if they can grow both horizontally and vertically, then probably I can give them a 10. But at this time, they are not there yet.

So I would say, anybody who wants to get into the cloud, evaluate your options. Check out your dev and test environments first. Check out your backup as a service, because it's very easy. You just have to set your targets and push your database backups. So try with those two first, and see the difference, and compare that with your other vendors. And see what kind of a response latency you're getting from the cloud. And make the call. I mean, that's what I did, and it was clear.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: We're partners.
PeerSpot user
Buyer's Guide
Oracle Database as a Service
May 2025
Learn what your peers think about Oracle Database as a Service. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
Hamid M. Hamid - PeerSpot reviewer
Data architect at Banking Sector
Real User
Top 5Leaderboard
A database that offers great scalability, network, performance, and stability
Pros and Cons
  • "The most valuable features of the solution are processing, indexing, monitoring, scalability, network, performance of the clustering, clusters, and availability."
  • "The price of the solution is an area of concern. From an improvement perspective, the price of the solution should be lowered."

What is our primary use case?

Oracle Database as a Service serves as an operational and mission critical system. Oracle Database as a Service works very well for our company and can be termed one of the world's best databases.

What is most valuable?

The most valuable features of the solution are processing, indexing, monitoring, scalability, network, performance of the clustering, clusters, and availability.

What needs improvement?

Oracle Database as a Service is a tool that serves as a benchmark when compared to other databases in the market, so I can't find any shortcomings where improvements are required.

The price of the solution is an area of concern. From an improvement perspective, the price of the solution should be lowered.

For how long have I used the solution?

I have been using Oracle Database as a Service for thirteen or fourteen years. I use the solution's latest version, which is Oracle Database 19c.

What do I think about the stability of the solution?

Oracle Database as a Service serves as a benchmark for other solutions in the market when it comes to the stability part. It is one of the best solutions in all aspects, like compatibility, performance, scalability, capabilities, and as a backup solution.

What do I think about the scalability of the solution?

There are many users of Oracle Database.

My company can plan to increase the number of users since it is a scalable product. You just need to increase from a single or one node cluster to support more users.

Which solution did I use previously and why did I switch?

I have experience with SQL Server. My company switched from SQL Server to Oracle Database as a Service since we found the latter to be one of the best products in the market.

How was the initial setup?

Oracle Database as a Service's initial setup phase has become easier compared to its complex nature ten years ago. Oracle Database as a Service has become easy to operate even when it comes to the advanced installation part.

Considering that all the prerequisite requirements are met, Oracle Database as a Service's deployment phase can be completed in a day.

For the deployment phase, you need to get involved in some hardware provisioning, after which you need to see to it that all the prerequisites for the deployment process are met before choosing to install Oracle Database as a Service, and you can create your database.

What about the implementation team?

My company did not see any help from any consultants for the deployment phase of Oracle Database as a Service.

What's my experience with pricing, setup cost, and licensing?

Oracle Database as a Service is an expensive product.

What other advice do I have?

Oracle Database as a Service is a well-integrated tool with other products.

If you want an operational database and support for a mission critical system, then Oracle Database as a Service is your best product. I won't recommend small or mid-sized companies to go with Oracle Database as a Service. For a smaller database, I suggest SQL Server.

I rate the overall tool a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ARIEL MUNAFO - PeerSpot reviewer
Co-Founder & CEO at CLOUDEX
Real User
Top 5
A highly stable solution that helps you manage your database and backup
Pros and Cons
  • "As a database administrator, it has a lot of features to help you manage the database and the backup."
  • "The solution’s pricing could be improved."

What is our primary use case?

We use Oracle Database as a Service for data warehouse and OLTP systems.

What is most valuable?

Oracle Database as a Service is one of the best databases. As a database administrator, it has a lot of features to help you manage the database and the backup. It's a very good product.

What needs improvement?

The solution’s pricing could be improved.

For how long have I used the solution?

I have been using Oracle Database as a Service for 10 years.

What do I think about the stability of the solution?

I rate Oracle Database as a Service ten out of ten for stability.

What do I think about the scalability of the solution?

The solution's on-premises scalability should be improved. Around 100 users, including analysts, database administrators, and developers, use the solution in our organization.

I rate Oracle Database as a Service an eight out of ten for scalability.

How are customer service and support?

Oracle Database as a Service has a good and fast technical support team.

How was the initial setup?

The initial setup of Oracle Database as a Service is easy.

What about the implementation team?

Oracle Database as a Service is easy to deploy, and we deployed it through an in-house team.

What was our ROI?

Although Oracle Database as a Service is expensive, it is worth its cost, and we have seen a return on investment.

What's my experience with pricing, setup cost, and licensing?

Oracle Database as a Service has a yearly licensing fee, which is expensive.

What other advice do I have?

One or two people are enough to manage the solution. The development depends on how many applications you need to build.

Overall, I rate Oracle Database as a Service a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Parker Chung - PeerSpot reviewer
Senior Director at Stark Technology Inc.
Real User
Simple deployment, easy troubleshooting, and highly reliable
Pros and Cons
  • "The most valuable features of Oracle Database as a Service are configuration and troubleshooting."
  • "Oracle Database as a Service could improve the performance when monitoring."

What is our primary use case?

Oracle Database as a Service is used to manage full-featured Oracle Database instances.

What is most valuable?

The most valuable features of Oracle Database as a Service are configuration and troubleshooting.

What needs improvement?

Oracle Database as a Service could improve the performance when monitoring.

For how long have I used the solution?

I have been using Oracle Database as a Service for approximately 10 years.

What do I think about the stability of the solution?

The stability of the solution is high.

I rate the stability of Oracle Database as a Service a ten out of ten.

What do I think about the scalability of the solution?

Most of my clients are small to medium-sized businesses.

I rate the scalability of Oracle Database as a Service a seven out of ten.

How are customer service and support?

We do not use the vendor's support but we use online resources.

I rate the support from Oracle Database as a Service a seven out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup of Oracle Database as a Service is simple. The deployment took approximately one to two years.

I rate the initial setup of Oracle Database as a Service a nine out of ten.

What about the implementation team?

We have two people who deploy the solution.

What's my experience with pricing, setup cost, and licensing?

The price of Oracle Database as a Service is expensive.

I rate the price of Oracle Database as a Service a nine out of ten.

What other advice do I have?

We have two to three people who maintain the solution.

We are looking to switch to another solution, such as MongoDB or Postgres SQL.

I rate Oracle Database as a Service an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Development Manager at Telcel
Real User
Reliable, simple to implement, and expands well
Pros and Cons
  • "We have the ability to build several solutions to according to the requirements of our users."
  • "The product must improve its performance."

What is our primary use case?

In general, it's for our billing systems and for customers and customer service.

What is most valuable?

We have the ability to build several solutions to according to the requirements of our users.

It is easy to set up.

The solution scales well.

It is stable and reliable. 

What needs improvement?

Performance always is an important issue. The product must improve its performance.

For how long have I used the solution?

I've been using the solution for five years. 

What do I think about the stability of the solution?

The stability has been great. We don't have bugs or glitches. It is reliable. It doesn't crash or freeze.

Of course, we could always use better performance. 

What do I think about the scalability of the solution?

So far, we have found the solution to be scalable.

We have 1,000 people directly and 50,000 people indirectly using the solution. 

How are customer service and support?

Technical so far has been pretty good. 

How was the initial setup?

The solution has a straightforward setup. It is not complex or difficult. 

What's my experience with pricing, setup cost, and licensing?

We have a corporate license. I'm just using it. I don't have the details in terms of exact cost.

What other advice do I have?

I'm just a customer. 

I use the on-premises and the as-a-service versions. 

I'd advise those considering the solution to first be careful to design it before beginning. 

I'd rate the product ten out of ten overall. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Database Administrator at Contemi
Real User
Top 20
Enhances the application development process and has an efficient automatic incremental backup feature
Pros and Cons
  • "It has significantly enhanced our application development process by introducing substantial time savings and streamlining routine tasks."
  • "Improvement in Oracle DBaaS could focus on enhancing performance monitoring and reporting tools."

What is our primary use case?

We use the platform as a relational database management system.

What needs improvement?

Improvement in Oracle DBaaS could focus on enhancing performance monitoring and reporting tools. A more streamlined utility tool would be beneficial, reducing the need for manual intervention in addressing potential slow activities on the database. It could be able to notify the management team quickly.

For how long have I used the solution?

We have been using Oracle Database as a Service for nine years.

What do I think about the stability of the solution?

I rate the platform’s stability a nine out of ten.

What do I think about the scalability of the solution?

We use the platform daily. I rate the scalability an eight out of ten.

How are customer service and support?

The technical support team could work faster.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Previously, we utilized Oracle on-premises solutions for our database needs. We switched to SQL Server for specific business requirements. However, more recently, we transitioned to Oracle Database as a Service (DBaaS), a shift influenced by a reassessment of our evolving business needs.

How was the initial setup?

The initial setup takes a few hours to complete. It requires two executives to work on deployment and one executive to maintain the product. I rate the process an eight out of ten.

What about the implementation team?

We implemented the service with the help of our in-house team.

What's my experience with pricing, setup cost, and licensing?

It is an expensive product. I rate the pricing an eight out of ten.

What other advice do I have?

We use the product for data warehousing or business analytics for software applications, including Enterprise Transactional Systems (ETT).

It has significantly enhanced our application development process by introducing substantial time savings and streamlining routine tasks. When considering an upgrade, the process is simplified, eliminating the need for meticulous checks of backups. Instead, developers can efficiently review the latest updates, choose a suitable upgrade window for their business, and with a few clicks during a designated maintenance window, initiate the process.

For data security, the most beneficial features are validation and verification processes conducted by the service provider before the release of any patches on the official page. The stringent process instills confidence in the reliability of the service, especially in preventing potential security breaches or risks. Oracle service's technical team keeps the clients informed regarding any identified threats and actions to protect the data. It reduces the manual workload for database administrators, allowing them to focus on efficiently implementing patches during designated management windows.

The scalability has made the operations easier than traditional methods. When expanding our product or adjusting resources, we no longer need to perform intricate operations at the operating system or hardware level. Instead, it automatically spins or reallocates storage within the service. The process takes about an hour and a half, ensuring optimized storage to meet the growing needs of our expanding datasets.

The feature of automatic incremental backup has been beneficial to business continuity planning. It ensures that all backup activities are seamlessly managed without requiring any major involvement from the database administrators. It eliminates the need for manual scripting or the setup of intricate backup scenarios. As a result, the maintenance time gets reduced as well. The integration with other systems has medium complexity.

I rate the product an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultant sous-contractant at Québec Government
Real User
Useful for analytical purposes and provides good customer support
Pros and Cons
  • "Oracle Database as a Service's most valuable feature is its financial applications."
  • "Oracle Database as a Service's initial setup was very complex."

What is our primary use case?

We use Oracle Database as a Service for analytical purposes.

How has it helped my organization?

Oracle Database as a Service is the main engine many thousand people use here in Quebec.

What is most valuable?

Oracle Database as a Service's most valuable feature is its financial applications.

What needs improvement?

Oracle Database as a Service's initial setup was very complex.

For how long have I used the solution?

I have been using Oracle Database as a Service for 25 years.

What do I think about the stability of the solution?

I rate Oracle Database as a Service a nine out of ten for stability.

What do I think about the scalability of the solution?

Oracle Database as a Service is a scalable product. I'm a contractor and have contracts with many government organizations. And here in Quebec, over a hundred thousand people use Oracle Database as a Service.

How are customer service and support?

Oracle Database as a Service has good customer support.

What's my experience with pricing, setup cost, and licensing?

Oracle Database as a Service's pricing is good.

What other advice do I have?

Oracle Database as a Service is a good product with a pretty good performance.

Overall, I rate Oracle Database as a Service a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Oracle Database as a Service Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Oracle Database as a Service Report and get advice and tips from experienced pros sharing their opinions.