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Parker Chung - PeerSpot reviewer
Senior Director at Stark Technology Inc.
Real User
Simple deployment, easy troubleshooting, and highly reliable
Pros and Cons
  • "The most valuable features of Oracle Database as a Service are configuration and troubleshooting."
  • "Oracle Database as a Service could improve the performance when monitoring."

What is our primary use case?

Oracle Database as a Service is used to manage full-featured Oracle Database instances.

What is most valuable?

The most valuable features of Oracle Database as a Service are configuration and troubleshooting.

What needs improvement?

Oracle Database as a Service could improve the performance when monitoring.

For how long have I used the solution?

I have been using Oracle Database as a Service for approximately 10 years.

Buyer's Guide
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June 2025
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What do I think about the stability of the solution?

The stability of the solution is high.

I rate the stability of Oracle Database as a Service a ten out of ten.

What do I think about the scalability of the solution?

Most of my clients are small to medium-sized businesses.

I rate the scalability of Oracle Database as a Service a seven out of ten.

How are customer service and support?

We do not use the vendor's support but we use online resources.

I rate the support from Oracle Database as a Service a seven out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup of Oracle Database as a Service is simple. The deployment took approximately one to two years.

I rate the initial setup of Oracle Database as a Service a nine out of ten.

What about the implementation team?

We have two people who deploy the solution.

What's my experience with pricing, setup cost, and licensing?

The price of Oracle Database as a Service is expensive.

I rate the price of Oracle Database as a Service a nine out of ten.

What other advice do I have?

We have two to three people who maintain the solution.

We are looking to switch to another solution, such as MongoDB or Postgres SQL.

I rate Oracle Database as a Service an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
AANKITGUPTAA - PeerSpot reviewer
Consultant at Pi DATACENTERS
Real User
Robust with good support and a nice GUI
Pros and Cons
  • "The solution is stable."
  • "It doesn't have an in-built database load balancer."

What is our primary use case?

We use the solution for different projects. One is our ERP project. One we are using for billing purposes for a billing project. However, we later migrated that. We also use it for payment systems. We've used it for two or three projects.

How has it helped my organization?

In terms of technicality, Oracle is very good. However, in terms of licensing, it comes at a very high cost. They should have worked on a costing basis. 

What is most valuable?

It's a very robust database product. It has more capabilities like object storage, file-level storage, and database. The activity redundancy in the database is great. There is DCDR replication. It also has a GUI interface, so we can get the dashboard capabilities and can manage and monitor some things in the database from that GUI interface.

The solution is stable.

It is scalable. 

Technical support has been great.

What needs improvement?

It doesn't have an in-built database load balancer, like a database proxy and a database firewall. It should provide this feature also, the database load balancing.

The deployment is complex. 

For how long have I used the solution?

We used the solution for almost seven years.

What do I think about the stability of the solution?

It is stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. The performance is good. 

What do I think about the scalability of the solution?

I have found that the solution is scalable. 

We have 100 or so users. For the databases, we are using them for more transactions, like 50 or 60 more for all the transactions we are getting with our system.

At this point, we do not have plans to increase usage. 

How are customer service and support?

The solution has good technical support. We find them to be helpful and responsive. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used a different solution prior to Oracle. I can't recall the name of the product, however. 

How was the initial setup?

The initial setup is very complex. It's not exactly straightforward. 

We only need three people to handle the deployment. That includes one technician and two DB admins.

What about the implementation team?

We had help from Oracle with the setup.

What was our ROI?

We have not really seen an ROI since the product is so expensive. 

What's my experience with pricing, setup cost, and licensing?

The product comes with a perpetual license with the per socket license. You have the sockets in your server, and you have to pay for them. However, the licensing cost is very dynamic. It depends upon your license provider or the Oracle product manager. The cost depends upon that.

It's a very expensive product.

There may be an open-source option. However, Oracle has proprietary features. Still, it is quite costly in terms of the environment.

What other advice do I have?

I'd recommend potential new users work on their licensing and requirements before procuring the Oracle licenses. They need to manage their ATS cost also in future plans if they're planning for two years or more. They should take care of this ATS part also and decide what their requirements are so they can get a good discount on that.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Oracle Database as a Service
June 2025
Learn what your peers think about Oracle Database as a Service. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
WilmerRodriguez - PeerSpot reviewer
Account Manager at BGH
Reseller
A secure, scalable, and flexible solution that is easy to implement
Pros and Cons
  • "The solution's scalability and flexibility are very good and implementation is easy."
  • "The solution needs more certifications for other products and applications because migration to the cloud is difficult without them."

What is our primary use case?

As a service provider I implemented the on-premises solution with logic and KBM for thirty customers in Columbia. 

I am now migrating customers from on-premises to the solution's PaaS cloud. We use data for a TMR that is like a SaaP and connects with the cloud. 

How has it helped my organization?

Our certifications in Oracle Database are good because we don't have many certified resources in Columbia. Oracle helps with credits for savings on customer implementations and has a nice partner ecosystem. 

What is most valuable?

The solution's scalability and flexibility are very good and implementation is easy. 

What needs improvement?

The solution needs more certifications for other products and applications because migration to the cloud is difficult without them.

The solution currently uses GoldenGate for disaster recovery plans and I'd like the option for a different database such as SQL Server, MySQL, or MariaDB. 

For how long have I used the solution?

I have been using the solution for four years. 

What do I think about the stability of the solution?

The solution is very stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

It is sometimes hard to communicate with support due to language barriers and I would appreciate multilingual technical support. I rate support a nine out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

The setup is easy for our engineers.

What about the implementation team?

Our company has three engineers and fifty users who handle implementations. 

What's my experience with pricing, setup cost, and licensing?

For on-premises, a perpetual license is a standard $17,500 plus 22% for one year of support. 

What other advice do I have?

The solution is the most secure database in the world. I rate the solution a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Consultant sous-contractant at Québec Government
Real User
Useful for analytical purposes and provides good customer support
Pros and Cons
  • "Oracle Database as a Service's most valuable feature is its financial applications."
  • "Oracle Database as a Service's initial setup was very complex."

What is our primary use case?

We use Oracle Database as a Service for analytical purposes.

How has it helped my organization?

Oracle Database as a Service is the main engine many thousand people use here in Quebec.

What is most valuable?

Oracle Database as a Service's most valuable feature is its financial applications.

What needs improvement?

Oracle Database as a Service's initial setup was very complex.

For how long have I used the solution?

I have been using Oracle Database as a Service for 25 years.

What do I think about the stability of the solution?

I rate Oracle Database as a Service a nine out of ten for stability.

What do I think about the scalability of the solution?

Oracle Database as a Service is a scalable product. I'm a contractor and have contracts with many government organizations. And here in Quebec, over a hundred thousand people use Oracle Database as a Service.

How are customer service and support?

Oracle Database as a Service has good customer support.

What's my experience with pricing, setup cost, and licensing?

Oracle Database as a Service's pricing is good.

What other advice do I have?

Oracle Database as a Service is a good product with a pretty good performance.

Overall, I rate Oracle Database as a Service a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Azhar Azhar - PeerSpot reviewer
BI consultant at RajhiSteel
Real User
It has an analytical querying feature; its stability is excellent and allows effortless development
Pros and Cons
  • "What I like about Oracle Database as a Service is that it has excellent stability, and the development is effortless. I also like the enhanced queries in Oracle Database as a Service best."
  • "Pricing for Oracle Database as a Service could be cheaper, so this is an area for improvement."

What is our primary use case?

I used Oracle Database as a Service as a secure database.

What is most valuable?

What I like about Oracle Database as a Service is that it has excellent stability, and the development is effortless. No other database compares with Oracle Database as a Service in twenty-five years.

I also like the enhanced queries in Oracle Database as a Service. I've been using analytical queries and classes, which is what I like best about the service.

The service also has a VR feature which is excellent, though I'm not using that feature.

I also like how speedy Oracle Database as a Service is.

What needs improvement?

Pricing for Oracle Database as a Service could be cheaper, so this is an area for improvement.

For how long have I used the solution?

I used Oracle Database as a Service for a few years as the company was using it.

What do I think about the stability of the solution?

I found Oracle Database as a Service excellent, stability-wise.

What do I think about the scalability of the solution?

Oracle Database as a Service is highly scalable.

How are customer service and support?

Support for Oracle Database as a Service is always good.

How was the initial setup?

The initial setup for Oracle Database as a Service is straightforward. There was no difficulty in its deployment. It was easy to deploy.

What's my experience with pricing, setup cost, and licensing?

Oracle Database as a Service is always a bit costly, but it's an excellent service. My company used the on-premises version, and that was costly. I have yet to learn about the cost of the cloud version, though.

What other advice do I have?

My experience is with Oracle Database Administrator, Oracle Report Builder, Oracle E-Business Suite, Oracle Application Server, Oracle Client/Server, and Oracle Database as a Service.

I used version 12 of Oracle Database as a Service.

In the company, over five hundred people worked on Oracle Database as a Service in the last four or five years.

There's no plan to increase the usage of Oracle Database as a Service because the company is moving to another provider.

Five people, including a manager or supervisor, took care of the deployment and maintenance of Oracle Database as a Service.

I recommend Oracle Database as a Service to midsized and large-scale companies, mainly if you use the Oracle Email Delivery Service, which also requires going with Oracle Analytics Cloud. In today's modern world, if you're not using Oracle E-Business Suite and you store your data in the data warehouse and collect data from different interactive devices, such as cameras, the best solution is Oracle Database as a Service, partnered with Oracle Business Intelligence.

My rating for Oracle Database as a Service is ten out of ten, as no other service is comparable.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director & Chief Executive at The Bank of East Asia, Limited
Real User
It performs well but it's a little costly
Pros and Cons
  • "Oracle DBaaS performs well. It's similar to the MS Store."
  • "Oracle DBaaS could be compatible with more platforms."

What is our primary use case?

We use Oracle DBaaS as a database to support our applications.

What is most valuable?

Oracle DBaaS performs well. It's similar to the MS Store.

What needs improvement?

Oracle DBaaS could be compatible with more platforms. 

For how long have I used the solution?

We've been using Oracle DBaaS for one or two years. 

What do I think about the stability of the solution?

Oracle DBaaS is stable.

What do I think about the scalability of the solution?

Oracle DBaaS is scalable.

Which solution did I use previously and why did I switch?

We previously used Microsoft SQL Server.

How was the initial setup?

Deploying Oracle DBaaS is straightforward and only takes about half an hour. I deployed it myself with some help from our database admin.

What's my experience with pricing, setup cost, and licensing?

The price is a little high

What other advice do I have?

I rate Oracle Database as a Service seven out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Project Manager at Awash International Bank
Real User
A stable, scalable solution to help manage client databases
Pros and Cons
  • "The most valuable features are the free tools provided to make the solution more secure."
  • "The solution can be improved by reducing the pricing, making the deployment less complex, and increasing security."

What is our primary use case?

The primary use case of this solution is to manage enterprise customer data.

What is most valuable?

The most valuable features are the free tools provided to make the solution more secure.

What needs improvement?

The solution can be improved by reducing the pricing, making the deployment less complex, and increasing security.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

The tech support is responsive and helps get the issues resolved swiftly. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously to using this solution I used Microsoft SQS and switched over based on suggestions from the employees.

How was the initial setup?

The initial setup is moderate to complex.

What about the implementation team?

The implementation was completed through a vendor.

What's my experience with pricing, setup cost, and licensing?

The solution is based on an annual fee.

What other advice do I have?

I give the solution a nine out of ten.

We have around seven people using the solution in our organization.

The solution is expensive but I do recommend it to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
GauravBatra - PeerSpot reviewer
Managing Solution Architect at Cegal
Real User
Lots of features, easy to manage, and offers good support
Pros and Cons
  • "It's a scalable product."
  • "On the cloud services, they need to improve some console-level items, including the logging of the databases on the console level."

What is our primary use case?

I work in the data cloud, mostly with big data machines.

What is most valuable?

The stability is quite good.

It's a scalable product.

We found the setup for the cloud to be quite straightforward.

Technical support is great.

It's one of the best databases. It has a lot of features, which makes it easy to manage, easy to run, and offers the best performance. Everything is there. It's good to use.

What needs improvement?

In such a heavy product, there's always some level of improvement needed. 

On the cloud services, they need to improve some console-level items, including the logging of the databases on the console level.

For how long have I used the solution?

I've been using the solution for 12 years. 

What do I think about the stability of the solution?

The solution is stable. The performance is good. It's reliable. There are no bugs or glitches, and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

It scales quite nicely as necessary.

We have multiple customers using the solution. We have 20 people on our end handling admin duties. We have thousands of people using it as customers. 

How are customer service and support?

We have had a good experience with technical support.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution is easy to set up if you're talking about the cloud. It's always very straightforward. It's not complex or difficult. 

I'd rate the ease of implementation 4.5 out of five. 

What's my experience with pricing, setup cost, and licensing?

The cost of the solution varies. It depends on which features you plan to use, for example, or which specific solution.

I'd rate the price a three out of five in terms of affordability.

What other advice do I have?

If you are a developer or you have developers to develop items in Oracle, then you should go with Oracle. If not, then definitely go for something else. Oracle is very vast and the performance is good, however, you need some knowledge. 

Potential new users should take some time to compare other databases together. 

I'd rate the solution nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller/Implementer
PeerSpot user
Buyer's Guide
Download our free Oracle Database as a Service Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Oracle Database as a Service Report and get advice and tips from experienced pros sharing their opinions.