We use Oracle DBaaS as a database to support our applications.
Director & Chief Executive at The Bank of East Asia, Limited
It performs well but it's a little costly
Pros and Cons
- "Oracle DBaaS performs well. It's similar to the MS Store."
- "Oracle DBaaS could be compatible with more platforms."
What is our primary use case?
What is most valuable?
Oracle DBaaS performs well. It's similar to the MS Store.
What needs improvement?
Oracle DBaaS could be compatible with more platforms.
For how long have I used the solution?
We've been using Oracle DBaaS for one or two years.
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Oracle Database as a Service
March 2025

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What do I think about the stability of the solution?
Oracle DBaaS is stable.
What do I think about the scalability of the solution?
Oracle DBaaS is scalable.
Which solution did I use previously and why did I switch?
We previously used Microsoft SQL Server.
How was the initial setup?
Deploying Oracle DBaaS is straightforward and only takes about half an hour. I deployed it myself with some help from our database admin.
What's my experience with pricing, setup cost, and licensing?
The price is a little high
What other advice do I have?
I rate Oracle Database as a Service seven out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.

IT Program Manager at a comms service provider with 10,001+ employees
Good, reliable product for providing database as a service and helps manage the traffic on the network
Pros and Cons
- "It is a product brought to you by a company that concentrates only on database solutions, so it is the best at what it does."
- "The interface can be difficult and there may be so many features that users and even vendors are unaware that they exist."
What is our primary use case?
We primarily use this solution for business applications. I was working for a company and they provided software as a service. We were serving applications to our customers.
For example, we were working locally on a system using Oracle. Then another company would need access to a different application and they would come to us to supply it. As a developer, I was using this solution to develop delivery systems principally as a convenience for our customers.
How has it helped my organization?
It does more of what a company like ours needs because it is a product that knows the business of data and data management.
What is most valuable?
The feature that was most valuable to me in this product — it will be different for different types of users — is that I could develop all the logic inside the database itself. There were no additional integrations.
The solution would also help manage the traffic on the network.
What needs improvement?
I don't believe that any product is a perfect solution. I believe that each product has some minor disadvantage about which customers need to be able ready to work with or workaround. It may not be the fault of the product but lack of compatibility, the preferences of the user or lack of knowledge of existing features. I think these can all be the case in not maximizing what Oracle already has.
Because of my preference for and knowledge of Toad and the way I work with Oracle, I am not up to date on all of the tools included in this product. But I think if we have all of the features needed as developers already in the product, Oracle will be much better. For example, something very important for all developers that could already be available now in Oracle products is weighting the data. This is a very important technical concern for data centers.
The code that developers use is built up in some instructions, so I need to understand how each instruction is executed and how the current state of the code or data application is affecting the transactions. I found that this type of analysis was difficult in Oracle itself, so I used another product — like Toad — that would give me the ability to debug all the code instruction by instruction to really understand what is going on. It's quite an important feature. If it is available in Oracle now it is not very good or well described. This is a problem that needs a solution.
If it is already there and the vendor does not know about it or understand it, I think there is a big issue. The difference is that to get the most out of the technology, the developers really need to know about the new features and how to find and use them. This is something about Oracle that I think is not very good.
Along with that idea, I think that Oracle might do a little bit improve their interface as it is not very user-friendly and I have heard other developers say similar things. I didn't use myself because it would not help me as much or as quickly as other products to develop functions and to develop other features like reporting. I would have to learn a whole different way.
For how long have I used the solution?
We have been using this solution for ten years.
What do I think about the stability of the solution?
The solution has good integration with the hardware and it is a stable product.
What do I think about the scalability of the solution?
As a transactional database, I think this is quite a scalable product in a variety of ways.
How are customer service and technical support?
Any time I have had the need to use the technical support, it was at least very good but mostly it was excellent.
Which solution did I use previously and why did I switch?
I previously used Microsoft and if you compare Oracle to Microsoft SQL server, I believe Oracle is so much better than Microsoft SQL Server that they are not comparable. So, I obviously prefer working with the Oracle product. The reason for the difference is probably that Oracle is basically a database company and they focus on this aspect of their business. Microsoft, having many products, is not so focused on this competition with Oracle and they are more focused on Microsoft NET Frameworks and Microsoft Office. Oracle itself has many products right now, but all of them are database products. This concentration is why Oracle is number one in transactional databases.
How was the initial setup?
I am not the one who would be responsible for these installations alone. I would be doing the development. As it requires a team and customizations, I think it has to be considered somewhat complex to set up if you look at the whole picture. It is not as easy as starting an executable and waiting for it to finish running.
What about the implementation team?
We are a SaaS (Software as a Service) house, so we do our own installation, monitoring, and management.
What's my experience with pricing, setup cost, and licensing?
We are a value add software as a service house so we are not really paying the cost of the licenses, the customer is the one who pays month-to-month. The customer is paying the money for their Oracle database in our case. We only use the product for development and testing to be able to deliver the services.
For the customer, our service becomes an advantage. So the price may seem high, but for them, it is reasonable and not so high as it could cost them much more to deploy separately. The price corresponds to the quality of the product and services they receive in return.
What other advice do I have?
We use the on-premises solution because the customer has to have their own environment. In our case, for our clients, that's one of the big advantages.
A potential issue might be getting used to the Oracle interface. Personally, I didn't use the interface provided by Oracle. In that way, the interface was not a problem for me because I used to use a third-party application like Toad that maybe more people are already familiar with and I think is easy for me to use already.
We are using the same server software application. I don't know if Oracle provided database software and SQL developer or not. But for myself, I needed an application to develop the features and functions on the Oracle Database.
While I prefer and recommend Oracle, many other factors are involved in making decisions. If all the factors are the same and there are no limitations for the cost or other issues for adopting Oracle compared with other products, I think Oracle would always be a better choice.
A lesson I learned is that you have to always verify the virtual data when you are acting as a software as a service house for the customer. Oracle is part of our winning team. It may not be the only product that we use to achieve the result.
On a scale from one to ten, where one is the worst and ten is the best, I would rate this product as a seven to eight depending a little on how you use it. For us, it is an eight because it is very good at what it does and we use other tools to make it do what we want it to do. We don't fight with the one product to try and make it do everything.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Buyer's Guide
Oracle Database as a Service
March 2025

Learn what your peers think about Oracle Database as a Service. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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Reliable and available but is too expensive
Pros and Cons
- "The functionality is good."
- "We'd like to see better support for non-structured data and in-memory load."
What is our primary use case?
We primarily use the on-premises version as our country does not allow the use of the cloud. We primarily use the solution as a database.
How has it helped my organization?
We like the fact that it is very reliable. It's also very available. It's easy to find Oracle resources in our part of the world, and it's easy to replicate over other data centers.
What is most valuable?
The functionality is good. It's flexible and easy to adjust.
It is very reliable.
The partitioning has been very useful. We like that we can do replication and indexing.
The solution is stable.
It can scale, however, the cloud deployment would scale more easily.
What needs improvement?
The solution is very expensive.
We'd like to see better support for non-structured data and in-memory load. That would help with applications we need to cache.
For how long have I used the solution?
I've been using the solution for over ten years now. I've used it since about 2006 or 2008.
What do I think about the stability of the solution?
The solution is stable. I'd rate it nine out of ten. It is reliable, and the performance is good. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution is scalable. I'd rate it six out of ten. On-premises is less scalable than the cloud.
How are customer service and support?
Technical support could be better. They should have more publicly available assistance instead of having a subscription.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We do use a bit of PostgreSQL.
How was the initial setup?
The initial setup was complex. I'd rate the ease of setup three out of ten. You need to understand the file system, and you need to understand Oracle very well before setup. It's not like Microsoft, where there is a setup Wizard to guide you. You need very specific knowledge.
The setup might take a day or two in terms of deployment. However, you need to put in the tables and build the applications on top of that, and that part can take several months.
What about the implementation team?
We handled the setup in-house.
What's my experience with pricing, setup cost, and licensing?
I'd rate the pricing one out of ten. It is way too expensive. We do need to pay extra for other modules, for example, for partitioning and compression. You can also pay extra for assistance. It's already too much, and then they make you pay even more.
Which other solutions did I evaluate?
We did look at SQL and MongoDB since starting with the solutions. However, we did not look at anything before choosing Oracle.
What other advice do I have?
We're customers and end-users.
We have been using Oracle ERP for some time and are moving from on-premises to the cloud.
I'd advise users to pay attention to licensing as it can get very, very expensive. Definitely look into other databases.
I would rate the solution seven out of ten as it is the market leader and is very stable.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director Cloud Architecture at LTIMINDTREE
A high-performing solution that is useful for managing enterprise workloads
Pros and Cons
- "I like the solution’s performance and real application concepts."
- "I would like to see improvements in the license cost. The solution is subscription-based for PaaS services. You need to buy your own authorized license."
What is our primary use case?
The solution’s new version, Exadata, is good for managing enterprise workloads. It is number one in terms of performance. The solution is also good with sharding concepts.
What is most valuable?
I like the solution’s performance and real application concepts.
What needs improvement?
I would like to see improvements in the license cost. The solution is subscription-based for PaaS services. You need to buy your own authorized license.
For how long have I used the solution?
I have been working with the solution for more than 20 years.
What do I think about the stability of the solution?
I would rate the solution’s stability a ten out of ten since it is stable.
What do I think about the scalability of the solution?
The solution is scalable and I would give a rating of ten out of ten for its scalability. We have more than 100 customers for the solution.
How was the initial setup?
The solution’s setup is straightforward and doesn’t take more than a day to complete. The steps for the solution’s deployment include purchasing the tenancy and provisioning the database as per the license which you have purchased.
What's my experience with pricing, setup cost, and licensing?
Customers need to pay extra costs for the solution based on their scope and business.
What other advice do I have?
I would rate the solution a ten on ten. Anyone looking to implement the solution should be mindful of the sizing since it affects the licensing and AMC support. I would suggest customers to try the subscription-based pricing model rather than the optimized licensing one.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Application and BI manager at Ithmaar-solutions
Secure, useful object types, and helpful online support
Pros and Cons
- "The most valuable feature of Oracle Database as a Service is the object types. The object types are not available in other databases, such as SQL and Postgres. Additionally, the security is very good."
- "The price of Oracle Database as a Service could be better."
What is our primary use case?
We are using Oracle Database as a Service for a banking system we are making that requires a good database with high performance and very high capacity. This solution is providing all of these features for us. Additionally, we are using another Oracle tool for development, called Oracle ADS, which is very compatible with the Oracle Database as a Service.
What is most valuable?
The most valuable feature of Oracle Database as a Service is the object types. The object types are not available in other databases, such as SQL and Postgres. Additionally, the security is very good.
What needs improvement?
The price of Oracle Database as a Service could be better.
For how long have I used the solution?
I have been using Oracle Database as a Service for approximately 15 years.
What do I think about the stability of the solution?
Oracle Database as a Service is stable.
What do I think about the scalability of the solution?
The scalability of Oracle Database as a Service is good.
We have more than 50 people in my company using this solution.
How are customer service and support?
We have rarely used the support. However, whenever we have any issue, we can search it through the Oracle site and find a solution.
Which solution did I use previously and why did I switch?
I'm working on Postgres and Advanced Postgres and we have some products on it, but I found that the performance is not the same as Oracle Database as a Service.
How was the initial setup?
The initial setup of Oracle Database as a Service is straightforward.
What about the implementation team?
We did the implementation of Oracle Database as a Service with our in-house team of four people. One for the application, one for the database, and two for DevOps.
What's my experience with pricing, setup cost, and licensing?
I do not know firsthand about the price of Oracle Database as a Service, but it is known that Oracle solutions tend to be priced higher than competitors.
What other advice do I have?
I would recommend this solution to others.
I rate Oracle Database as a Service a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Managing Director at CarajanDB
Data Guard is best DR solution but licensing is a nightmare
Pros and Cons
- "Not only does it provide a mature, reliable solution for DR. It also helps if application owners need to look into data which is a couple of hours old, using Flashback Database on the standby database."
- "Data Guard is the best solution for Disaster Recovery."
- "My favorite option – Multitenant – should be available for some pluggable databases in all editions, without any fee."
- "An 8GB download for software is far too big. Nowadays it should be possible to simply use RPM packages on Linux/Unix."
How has it helped my organization?
Not only does it provide a mature, reliable solution for DR. It also helps if application owners need to look into data which is a couple of hours old, using Flashback Database on the standby database.
What is most valuable?
Data Guard, because it’s the best solution for Disaster Recovery.
What needs improvement?
The licensing is a nightmare. Tons of options which need to be licensed individually, and no real offering for VMware or other Hypervisors.
And my favorite option – Multitenant – should be available for some pluggable databases in all editions without any fee.
What do I think about the stability of the solution?
No stability issues at all.
What do I think about the scalability of the solution?
RAC is not a real scalability solution, so instead of scaling out I prefer to scale up.
How are customer service and technical support?
Very poor.
Which solution did I use previously and why did I switch?
I have always used Oracle Database.
How was the initial setup?
Back in the early 90s, set up was difficult. But now, it’s straightforward using the graphical interfaces. But there is indeed room for improvement. An 8GB download for software is far too big. Nowadays it should be possible to simply use RPM packages on Linux/Unix.
What's my experience with pricing, setup cost, and licensing?
There should be a standard way to license the database in a virtual environment (e.g. VMware) and there should be a low-end version (like Standard Edition One) again.
What other advice do I have?
Before starting to look for the high-end solution (Enterprise Edition) you should consider using Standard Edition Two. There is a great chance that it will be sufficient, and gaps can be filled with third-party products like Dbvisit Standby for Distaster Recovery.
Disclosure: My company has a business relationship with this vendor other than being a customer: Oracle Gold Partner.
Consultant at Freelance
Reasonably priced and a scalable solution
Pros and Cons
- "It is a good solution and has a large community."
- "They should add more integration to the solution."
What is our primary use case?
Our customers use the solution as a new business tool.
What needs improvement?
They should add more integration to the solution.
For how long have I used the solution?
I have been using the solution for 20 years.
What do I think about the stability of the solution?
I rate the solution's stability as a nine.
What do I think about the scalability of the solution?
It is a scalable solution. I have 100 customers using this solution.
What about the implementation team?
The solution's deployment and maintenance processes require two or three executives.
What's my experience with pricing, setup cost, and licensing?
The solution's price is reasonable, but it depends upon the negotiation.
What other advice do I have?
It is a good solution and has a large community. I recommend it to others and rate it as a nine.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Cloud Engineer/ Data Architect at a government with 201-500 employees
Transaction-wise, it's fast and uses the materialized view concept, but price-wise, it's costly and is challenging to scale
Pros and Cons
- "What I found most valuable about Oracle Database as a Service is its fast transactions and materialized views."
- "Oracle Database as a Service is a good product but costly. Scaling it is challenging."
What is most valuable?
What I found most valuable about Oracle Database as a Service is its fast transactions and materialized views.
What needs improvement?
Oracle Database as a Service is a good product but costly. The licensing costs for it should be reduced because it's expensive. The license fee for Oracle Database is more costly than my product license.
For how long have I used the solution?
We have used Oracle Database as a Service for more than twenty years.
What do I think about the scalability of the solution?
Oracle Database as a Service takes work to scale.
How are customer service and support?
Oracle support could be better, so I'm giving it six out of ten. There was a new release, and my team requested the patch, but it took the Oracle team a long time to address the request.
How would you rate customer service and support?
Neutral
How was the initial setup?
Setting up Oracle Database as a Service requires a lot of manual work, so setup-wise, it's a six out of ten.
Deploying the product takes twenty-four hours.
What's my experience with pricing, setup cost, and licensing?
Pricing for Oracle Database as a Service is expensive.
What other advice do I have?
My company has more than five thousand clients on Oracle Database as a Service, but it could now be less than that because of the price issue.
Thirty people maintain, monitor, and do ad hoc testing and recovery backup for Oracle Database as a Service.
If a client currently uses Oracle Database as a Service, I suggest keeping it. However, scaling it is challenging, and its pricing is costly.
In the past, Oracle Database as a Service was a nine out of ten. Nowadays, it's a five out of ten.
My company is an Oracle customer.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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