Palo Alto Networks NG Firewalls Reviews

I deploy this solution for our clients. Firewalls can be used when you want to achieve SD-WAN connectivity. In a client's VPN or site-to-site VPN, it can be used to secure networks locally. If you have an extender or server room, you can secure your IT infrastructure for your servers. The solution can be installed on edge to protect your internal network. If you have services running on AWS or Google Cloud, or Alibaba Cloud, it can be deployed there. Some clients have a hybrid kind of infrastructure. I'm a service delivery engineer and network security lead and we are customers of Palo Alto. 

It's a flexible solution and integrates well with apps and other security tools like SIEM, web applications. They can share their data orchestration. It's robust and fast in terms of architecture and data processing, there aren't any bottlenecks.  

The interface could be improved visually and simplified. It sometimes feels like some of the features are hidden and not easy to find. 

This is a very stable solution. 

In terms of technical support, I've noticed that as long as you have an enterprise license the support is good. 

For a beginner, the initial setup might be somewhat complex because the interface is a bit different, so there's a learning curve. It's not that steep, and once you get it, it's okay. In terms of other solutions, the Palo Alto deployment takes longer than Fortinet, for example, because of the intricacy of the user interface. In a medium size organization, deployment can take three to four days. 

I would recommend this solution. The uptake is mostly with medium and large enterprise, it's strong there. For small to medium size businesses, the preference is usually Fortinet or Sophos. It's really about what suits the client. 

I would rate this solution an eight out of 10. 

We primarily use the solution for our internal network.

The active features on the solution are excellent.

The dashboard and management console are both very user-friendly. Everything is easy to navigate.

The interface is very nice. We generally like the UI the product offers.

The ability to check cases could be improved upon. We find that most of the packets we have to directly open with the PA. Until then, it's possible that there cannot be any support.

Take, for example, the XDR. The XDR is the real power to all our solutions from PA, however, when we are using their XDR, we have directly to contact PA. It's like this for the licensing or for any technical issues.

The solution could offer better pricing. We'd like it if it could be a bit more affordable for us.

The solution should offer SD-WAN.

We've been using the solution since 2016. It's been quite a few years now, at this point.

The solution is quite stable. We don't have bugs or glitches. It doesn't crash or freeze. It's quite good and we've been happy with it.

We haven't tried to expand the solution or to scale it up. It's not an aspect of the solution our company has explored just yet. Therefore, I can't speak to its capabilities in this aspect. I'm not sure what exactly is possible.

I don't have any experience with technical support. I've never had to contact them. Other colleagues would be the ones that deal with this aspect. I wouldn't be able to comment on their level of knowledge of responsiveness.

We're also using Check Point as a firewall.

The initials setup was pretty straightforward. It was not complex at all for us. We didn't run into any issues during the implementation.

The licensing is paid on a yearly basis. 

The pricing could be better, however, the cost depends on the sizing of the product. The pricing, therefore, varies from company to company for the most part.

We have a partnership with Palo Alto.

We're using the 5000 series of Palo Alto. It's a next-generation firewall. We're currently using the Management Gateway and Virtual Firewall. Also, the Endpoint Solution.

I'd recommend the solution to other organizations. We've been pretty happy with it so far.

I'd rate the solution at an eight out of ten.

We primarily use this product to protect our network.

The most valuable feature is the application firewall.

The GUI is user-friendly.

The way that the roles are made, specifically with how you specify the path, could be simpler.

I have been working with Palo Alto Networks NG Firewalls for one year.

We used the product on a daily basis and have had no critical issues so far.

We have hundreds of users in the company and have not tried scaling it.

With regards to support, they have a lot of things to improve.

We also use Check Point as a firewall. Both have their advantages but for my part, Palo Alto is better because of the way it handles applications. Check Point is better if you are only using ports and TCP/IP.

The initial setup is of medium difficulty. It is not simple yet not complex.

We implement in-house with some assistance from the vendor. It took a few hours to deploy.

Palo Alto is more affordable than some competing products, such as Check Point.

In summary, this is a good product and I recommend it.

I would rate this solution a nine out of ten.

We use it to control what users may access internally and externally, which covers everything. We are using its latest version. The model that we are using is 3220.

Its flexibility is the most valuable.

Its price can be better. They should also provide some more examples of configurations online.

I have been using this solution for one and a half years.

It is very stable.

We haven't scaled it because if you want to scale it upwards, you have to change the firewall.

I have sometimes used the local support here in Norway. That has been okay. There are no problems.

I have tried Sophos, Cisco, and FortiGate. This is the best firewall.

The initial setup is easy. There is good documentation for this.

Its price can be better. Licensing is on a yearly basis.

I would rate Palo Alto Networks NG Firewalls a ten out of ten. It is the best solution I have tried. I am happy with this solution.

We use this product as our perimeter firewall.

We have a lot of confidence in this solution.

The management options are good.

There are some options available in other firewall products that are not supported, so there is room for improvement in that regard.

Technical support could be faster.

The cost of this firewall could be cheaper.

We have been using the Palo Alto Networks NG Firewall for the past five years.

This is a stable product.

This next-generation firewall solution is scalable. We have more than 500 users and we plan to continue using it.

We have had experience with technical support and it is good, although they could be faster.

Our previous firewall did not have the next-generation capability.

The initial setup is straightforward. A typical installation takes one or two days.

We deployed this product on our own and one person is suitable for the deployment.

This is an expensive product and there is a subscription cost.

This is a good product and I recommend it.

I would rate this solution a nine out of ten.

We were mainly using it because we had two ISP links, so it was a kind of gateway device. Whenever a link went down, the firewall used to automatically switch over to the secondary link so that the internet connectivity is kind of highly available.

It worked fine normally.

The VPN connectors should be better. We had some challenges in terms of the VPN with Palo Alto Networks NG Firewall, and that's one of the main reasons why we moved to Sophos.

Its load handling can also be improved. There were challenges when traffic was high. During peak business hours, it did not function very well. There was a lot of slowness, and the users used to complain, especially when they were connecting from outside. We even reported this to the support team.

Their support should also be improved. Technical support was a bit of a concern while using this solution. We didn't get very good support from the Palo Alto team.

I have been using this solution for almost two to three years.

It was fine normally, but during peak business hours, it used to have challenges. We faced this issue at least two to three times a month.

It is not very scalable. We had around 100 users. We had around ten people in our IT team.

Support was a bit of a concern while using this solution. The support that we received was not too great, which caused a lot of issues. They were not very customer friendly.

This was the first firewall that we used. 

I didn't do the installation.

I would not recommend this solution. I am sure they will come up with better models to overcome some of the challenges that we faced, but I would definitely not recommend this particular model.

I would rate Palo Alto Networks NG Firewalls a six out of ten.

We are a solution provider and one of the Palo Alto products that we implement for our clients is the Next-Generation Firewall. It is used to protect your workflows in cloud environments, be it Azure, AWS, or Google. It can also protect your applications' databases that are on-premises.

This firewall will scan the network for vulnerabilities and malware.

It can prevent unauthorized access to the network.

This solution has a DLP function.

They are regularly releasing new versions that include more integration with third-party services. Examples of services that have already been integrated are Splunk and two-factor authentication.

Having a better pricing model would make this product more competitive, and more affordable for our customers.

We have been dealing with next-generation firewalls from Palo Alto for more than five years.

So far, this solution has been stable.

The product is scalable and it can be integrated with third-party solutions.

We have many clients who are using this firewall.

The technical support from Palo Alto is good.

In terms of firewalls, we use Palo Alto, Cisco, and Fortinet FortiGate. 

The next-generation firewall can be installed either on-premises or in a cloud-based deployment.

The NG firewall is an expensive solution.

I would rate this solution a ten out of ten.

We are a system and development company, and we sell this solution and many other solutions to our customers. 

We work on all the models, not a specific one. The model depends on the sizing. We also consider future expansion of a customer's environment for deploying a model.

In general, its performance and ease of use are the most valuable. Its performance is good, stable, and reliable. The user interface is friendly and easy to use. Customers find it easy to work with and easy to learn.

They can work on the price. They are a little bit expensive, and not all customers are able to afford this solution. Taking into consideration that there is huge competition in the market and there are multiple firewall companies that are much cheaper than them and offer almost the same features, it would be good to improve the price.

I have been using this solution for three to four years.

It is stable.

It is scalable. They offer multiple platforms, such as hardware appliances as well as virtual appliances. You can deploy as many virtual appliances as you want. Palo Alto supports the latest technologies, such as micro-segmentation, and NSX integration with Nutanix Acropolis Hypervisor. They offer multiple options to cover almost every deployment scenario and architecture for most of the customers.

I don't deal with the technical support team because I am a presales person. Our technical support team handles the tickets and open tickets for support.

The initial setup is not that easy. Deployment duration depends on the complexity of the solution, that is, how many firewalls will be installed, and are there any sorts of integrations or any other solution. It also depends if it is just a single box deployment or there is an extra box or two boxes. It might take one week to two weeks depending on the environment, the complexity of the data center, and the complexity of the integration with other technologies. It may take one month or more if the implementation is huge, and there are multiple boxes to be implemented and to be integrated with other solutions.

It is a little bit expensive.

I would recommend this solution based on a customer's requirements. I sell solutions from a lot of firewall vendors. I have the flexibility to recommend based on the budget of a project. I would recommend Palo Alto or any other vendor if the environment and all the conditions are available and suitable for that deployment. A lot of times, we make POC or proof of concepts to show the customer the value of the products and how to deal with them to convince them to buy it.

I would rate Palo Alto Networks NG Firewalls an eight out of ten.