The customers primarily use this solution for a firewall.
System Engineer at a tech services company with 11-50 employees
Effective traffic monitoring, functional GUI, and excellent technical support
Pros and Cons
- "Some of the valuable features in this solution are traffic monitoring, GUI functionality, and it very easy to troubleshoot if there is any problem that happens."
- "The solution could be simplified."
What is our primary use case?
What is most valuable?
Some of the valuable features in this solution are traffic monitoring, GUI functionality, and it very easy to troubleshoot if there is any problem that happens.
What needs improvement?
The solution could be simplified.
For how long have I used the solution?
I have been working with this solution for approximately three years.
Buyer's Guide
Palo Alto Networks NG Firewalls
August 2025
Learn what your peers think about Palo Alto Networks NG Firewalls. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,384 professionals have used our research since 2012.
What do I think about the stability of the solution?
I have not found any bugs, this solution is stable.
How are customer service and support?
The technical support I have been using has been through email communication. When I open a support case, shortly there is a response with a solution. They are responsive and have always found solutions for the issues I have been having.
How was the initial setup?
The installation is straightforward. Before I do a deployment for my customers I am able to do a simulation on my laptop.
What other advice do I have?
I rate Palo Alto Networks NG Firewalls an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Sr. Security and Enterprise Architect at a security firm with 11-50 employees
Easy to troubleshoot and monitor traffic
Pros and Cons
- "The graphical interface is easy to troubleshoot because it has a drill-down sequence. It is easy to monitor traffic."
- "In Mexico, Palo Alto's discounts are significantly lower than Cisco's. They are also more expensive – about 15% or 20% – than Cisco, but their platforms are very similar."
Buyer's Guide
Palo Alto Networks NG Firewalls
August 2025
Learn what your peers think about Palo Alto Networks NG Firewalls. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,384 professionals have used our research since 2012.
Buyer's Guide
Download our free Palo Alto Networks NG Firewalls Report and get advice and tips from experienced pros
sharing their opinions.
Updated: August 2025
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Buyer's Guide
Download our free Palo Alto Networks NG Firewalls Report and get advice and tips from experienced pros
sharing their opinions.
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