Palo Alto Networks NG Firewalls Reviews and Pricing

reviewer1540473

Sr. Security and Enterprise Architect at a security firm with 11-50 employees

Apr 13, 2021

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Easy to troubleshoot and monitor traffic

Pros and Cons

"The graphical interface is easy to troubleshoot because it has a drill-down sequence. It is easy to monitor traffic."

"In Mexico, Palo Alto's discounts are significantly lower than Cisco's. They are also more expensive – about 15% or 20% – than Cisco, but their platforms are very similar."

What is our primary use case?

My primary use cases for this solution have been the firewall, file analysis, and remote-access VPN.

What is most valuable?

The graphical interface is easy to troubleshoot because it has a drill-down sequence. It is easy to monitor traffic.

What needs improvement?

In Mexico, Palo Alto's discounts are significantly lower than Cisco's. They are also more expensive – about 15% or 20% – than Cisco, but their platforms are very similar.

How are customer service and support?

Their tech support is not as available in Mexico as I would like it to be.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

reviewer1597335

System Engineer at a tech services company with 11-50 employees

Jun 14, 2021

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Effective traffic monitoring, functional GUI, and excellent technical support

Pros and Cons

"Some of the valuable features in this solution are traffic monitoring, GUI functionality, and it very easy to troubleshoot if there is any problem that happens."

"The solution could be simplified."

What is our primary use case?

The customers primarily use this solution for a firewall.

What is most valuable?

Some of the valuable features in this solution are traffic monitoring, GUI functionality, and it very easy to troubleshoot if there is any problem that happens.

What needs improvement?

The solution could be simplified.

For how long have I used the solution?

I have been working with this solution for approximately three years.

What do I think about the stability of the solution?

I have not found any bugs, this solution is stable.

How are customer service and technical support?

The technical support I have been using has been through email communication. When I open a support case, shortly there is a response with a solution. They are responsive and have always found solutions for the issues I have been having.

How was the initial setup?

The installation is straightforward. Before I do a deployment for my customers I am able to do a simulation on my laptop.

What other advice do I have?

I rate Palo Alto Networks NG Firewalls an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller