QuickBase Reviews

QB is very easy to implement with pre-built apps such as the Project Management app. You can quickly customize it to fit your needs and it's easy to keep improving and growing your app. The ability to easily create reports is nice as well.

We used the Project Management app during an ERP implementation. It was a huge success for tracking the tasks and issues and has grown into a bug tracker and change request log after Go Live.

1 year

No. It was extremely easy to setup and we were up and running in less than an hour.

No. There have been 2 brief downtimes in the past year that we've used Quickbase. They are good about notifying customers when work will be done to the system so you can plan ahead.

No. Our apps have been evolving and growing and Quickbase aids in our ability to do this.

Customer Service:

Excellent. They have online tech support and always respond quickly. A tech will even set a time to have a call and remotely log in to work on the issue with you. You can give them access to your app and they will even dig into the problem for you, if needed.

Technical Support:

Excellent. They have always helped me and definitely know their product well.

Yes, we tried Zoho as a Project Management app. It was too simple and lacked a lot of features that we needed.

Setup is extremely easy. You can have a functional app in place in minutes thanks to their prebuilt apps. From there, you can customize the app as needed to fit your needs.

In house.

You can easily import old Excel data to a new App. Once you have an App, the possibilities are endless. You can create custom reports and slice and dice the information with ease. I strongly recommend this product to anyone who has challenges at their organization regarding information and data management. It has opened up new possibilities and reduced the stress levels for those who are using it.

We no longer have rogue Excel files floating around the office. All of our information is in one place at one time.

More customization with Branding.

6 months

Nope. Single Sign on and API calls to the databases may take a little time. More of a company challenge than a Quickbase issue.

Nope.

Nope.

Customer Service:

A lot of resources are available. Not as easy to pin down the development team.

Technical Support:

Average.

Yes, Excel. Too many versions in too many places.

Straightforward. Sign the agreement and off you go!

An outside vendor team. Would not use them again.

Quickbase allows quick and easy control of your data structures. It provides an Excel-like capability to create calculated fields and derived data. It also makes it a snap to create reports and setup email/dashboard notifications based upon data movement.

As with any product, you must ensure that users have the right roles in order to be able to access the appropriate areas of the product. For example, you don't want a report consumer to be able to login and change the data model. This takes time to do correctly for each application. Quickbase has a very flexible security model and allows field-level security by role.

Use this tool to handle project management and processes that require workflow. I use Quickbase as a platform rather than a product.