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it_user562677 - PeerSpot reviewer
Training Manager at a insurance company with 10,001+ employees
Vendor
It showed me the best way to organize data. It made it easy to create and update a database.

What is most valuable?

I appreciate that QuickBase showed me the best way to organize data. QuickBase makes it easy to create a database and to update it with your needs. It is accessible and user friendly.

How has it helped my organization?

  • Quickly and easily starts collecting data that informed us of the way we work.
  • Makes a business case easily for the staffing model we needed. Conversely, we were able to adjust the data we collected easily to meet the requests of our leadership.
  • Creates forms and other ways for our business partners to interact with us in a manner that has simplified our processes and helped our colleagues simplify theirs.

What needs improvement?

I would still like to see QuickBase use plain English for some of the features. Data collection is so important for business at this time, and making it even easier for the lay user would be a great improvement.

I would like to see QuickBase offer instant tips when setting up a new database. If you use a certain type of field, I would like to see a pop-up that lets the user know that a different kind of field might make data interpretation easier. This would be a great teaching tool.

For how long have I used the solution?

I have used it for three years

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QuickBase
June 2025
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What do I think about the stability of the solution?

I have never encountered stability issues. The database is as reliable as our internet connection.

What do I think about the scalability of the solution?

The only issues we have encountered with scalability had to do with our own lack of expertise with data gathering. Some tips and tricks from QuickBase for the beginner would help. Otherwise, no scalability issues at all.

How are customer service and support?

The quality of technical support is so good that we have never had to contact them outside of any local support provided within our company.

Which solution did I use previously and why did I switch?

We used to keep track of our workload with Excel spreadsheets. This had limitations in many ways. The most obvious limitation was the inability to create different views of data for different needs. The other limitation was the inability to keep track of work in real time.

How was the initial setup?

The initial setup was straightforward. At first, we replicated the fields we had been using in our prior data collection. We rejoiced in our newfound ability to create reports and to take input from other parties.

What's my experience with pricing, setup cost, and licensing?

The pricing is fair. If you want full functionality, then you need the QuickBase app which costs $125 per seat.

You can set up an open access database if you have the license. This means that anyone else can access the database’s most public features as long as they have internet. If you want all users to have full access, they will need the app as well.

It is well worth the cost for the benefit we have gained from using QuickBase to collect data about our work.

Which other solutions did I evaluate?

We evaluated Microsoft Access. We chose QuickBase because it is a web based application and a lot easier to create and update.

Another department we work closely with had developed an Access database around the same time we built our QuickBase database. Within six months, that department had decommissioned its database and built a QuickBase with rave reviews from all users.

What other advice do I have?

If you need to collect data in an easy way and you are not a database SME, QuickBase is a great way to start. I highly recommend it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user568350 - PeerSpot reviewer
President at MCF Technology Solutions
Vendor
Robust self-service reporting capability and API for extending the native platform functionality.

What is most valuable?

  • Speed of development
  • In-memory database functionality
  • Robust security model
  • Robust self-service reporting capability
  • Excellent API for extending the native platform functionality

How has it helped my organization?

Our clients have used this to transform almost every business process, including the following:

  • Sales Management: CRM, SFA, lead/opportunity management, and contract management
  • Project/Operations Management: Projects, task management, resource planning, time entry, invoicing, and asset management
  • Financial Management: Sales forecasting, cost management, budget planning/management, billing management, and invoice management
  • HR Management: Recruiting workflow, on board/off board management, training and development management, and associate management
  • Engineering/IT Management: Tracking IT assets, server assets, endpoints, and access controls

What needs improvement?

  • The user interface is scheduled for an update
  • Some additional APIs can be added
  • Application lifecycle management process

For how long have I used the solution?

I have been using the solution for twelve years.

What do I think about the stability of the solution?

We have not encountered any stability issues. QuickBase is very stable.

How are customer service and technical support?

Technical support is OK. However, it is much better to work with qualified service personnel who understand your specific implementations and process goals.

Which solution did I use previously and why did I switch?

We have used several other systems. We switched because QuickBase is so fast and flexible. It can keep up with our ever-changing processes. The total cost of ownership is an extremely good value.

How was the initial setup?

It is very simple to start. The first application can be running in an hour. However, it is robust enough to handle very complex, business critical applications when the design/development is done by experts.

What's my experience with pricing, setup cost, and licensing?

Pricing is very reasonable. QuickBase will negotiate with large enterprise accounts to ensure a good ROI for all.

It is subscription based, which we like as it is good for cash flow. You only pay for a user once and then they have access to as many apps as they want.

Which other solutions did I evaluate?

We have evaluated far too many platform tools to list. Overall, QuickBase is one of the best values as long as you are OK with having a standard user interface for the most part. In some ways, this is actually a plus, as it is easier to train. For this small tradeoff, they give you so much speed and flexibility. It is a real game changer.

What other advice do I have?

Before you build anything business critical, make sure you work with a QSP. Be ready to roll up your sleeves, as a good app build forces you to define your process if it is not already nailed down.

In my experience, it is never 100%. You have to allow time and budget for making some tweaks along the way as the development forces you to make process decisions.

Disclosure: My company has a business relationship with this vendor other than being a customer. We are a top tier QSP with QuickBase and have developed over 500 applications for our clients. We liked QuickBase so much for our business needs, that we started a company to help others use it as well. It can totally transform any business or process.
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Buyer's Guide
QuickBase
June 2025
Learn what your peers think about QuickBase. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.
it_user381423 - PeerSpot reviewer
Division Head - Business Analysis & CFO Services at a financial services firm with 501-1,000 employees
Vendor
Enables easy reporting and app building.

What is most valuable?

  • Table relationships
  • Easy reporting
  • Easy app building

How has it helped my organization?

  • Helps us manage our internal operations and MIS
  • Provides an easy report pull: The application building becomes faster.
  • No need for coding to set up the app, establish relationships, or set up lookup fields.
  • Saves a lot of time

We are exploring more ways to build up solutions using QuickBase.

What needs improvement?

Referring to option of putting additional query to do charts. Say for example, a trend chart of moving average together with the monthly trend is probably not possible with the straight forward charting options available in QuickBase. I am not referring to any workaround here. If you have seen Power BI analytics, you may understand that better.

The inability to pull custom query output on the fly from the rows of record and then using that interim output for another Analytics, is a headache in Quickbase. The work around in that case is pull the different type of groups to a separate table, then use Summary Field to bring summary data back, makes the solution pretty complex.

Yet to do a lot on mobile compatibility. And it would be really good if indigenous mobile apps can be built by QuickBase where easy navigation to different Apps, data entry via forms & submit etc. is easy. And of course report view. I’m not expecting apps to be developed using mobile, just the user experience perspective when the whole world moving towards mobile devices.


For how long have I used the solution?

We started using this solution three years ago. We used it for two years, and then stopped in between due to a price issue. We have been using it again for a year.

What do I think about the stability of the solution?

The stability is excellent as far as up-time is concerned. It slows down sometimes. That may be because of the high data storage.

What do I think about the scalability of the solution?

We have been building small apps. We haven’t yet encountered a scalability scenario. However, I feel it has the capacity to scale.

Which solution did I use previously and why did I switch?

Since I have been using this system, I knew the power of it.

Of late, it has improved a lot. This is one of the best tools for citizen development.

How was the initial setup?

The installation was web-based. It was quick and easy.

What's my experience with pricing, setup cost, and licensing?

For a small to mid-level company, managing the work and operation workflow can be built up. This can be excellent and can be used as a backbone to build up the eco-system among the other systems the company might be integrating with. However, the pricing for a small business may be on the high side, but this is still worth the investment.

What other advice do I have?

It depends on the requirements of the company. Proper evaluation is essential. You need to identify the limitations.

For managing work, workflow, or to build up an eco-system integrating QuickBooks, Intacct Accounting, bill.com, or Salesforce, this can be great.

If your requirement is a business intelligence dashboard with complex analytics, you may face limitations.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user579456 - PeerSpot reviewer
Owner And Principal Consultant at a financial services firm
Vendor
Scalability is one of the key features where you are able to start small and add feature sets to your application as needed.
Pros and Cons
  • "Allows users have anytime/anywhere access."
  • ". For example, we need a third-party to create and save a document in PDF, MS Word, or MS Excel format. The document saving capability is probably the feature that we most often have to procure from an outside provider."

What is most valuable?

  • Allows users have anytime/anywhere access.
  • Ability to create the box to fit your workflow. You are not forced to fit into someone’s box or idea of how your company should be run
  • Fits small and large companies

How has it helped my organization?

  • Saved us one or two full-time employees each and every year
  • Ability to collaborate and transfer information from one staff member to another
  • We have grown and changed the system as the business grows and changes

What needs improvement?

QuickBase deficiencies are only filled by third-party developers. For example, we need a third-party to create and save a document in PDF, MS Word, or MS Excel format. The document saving capability is probably the feature that we most often have to procure from an outside provider.

For how long have I used the solution?

We have been developing on QuickBase for ten years.

What do I think about the stability of the solution?

Being a cloud platform, there will always be momentary downtime. However, QuickBase stability and reliability has always been good.

Maintenance is generally scheduled when traffic is minimal and is communicated to users well in advance.

What do I think about the scalability of the solution?

Scalability is one of the key QuickBase features where you are able to start small and add feature sets to your application as needed.

Your application and ability is only limited by your own imagination. The sky is the limit with QuickBase. If you can dream it, QuickBase can do it.

How are customer service and technical support?

QuickBase empowers its users with product help and an open API. They also have great documentation about how to use the API functionality and how the “coding” is different from other programs.

One of the core goals of QuickBase is to build a community of “citizen developers”. QuickBase is a platform which is considered low-code or no-code. You do not have to be a programmer to build or maintain the system.

Which solution did I use previously and why did I switch?

We use QuickBase as a system to run our business. It started out as a simple CRM and grew into a ticketing system, asset management, and scheduling tool.

Previous to QuickBase, we used custom fields in QuickBooks, Outlook, Excel, sticky notes, employee memory, and everything else that did not work in concert with each other.

We used what was cheap, easy, and right in front of us. This became an option that was not in the best interest of the company. It was neither scalable for the growth of the company nor helpful for the sanity of the employees.

How was the initial setup?

Our setup was pretty straightforward. We knew what we were doing wrong and knew what was missing with the other systems. We had a plan.

For companies that try to implement QuickBase and do not have agreement on internal processes, the development and setup can be that much harder.

What's my experience with pricing, setup cost, and licensing?

The pricing for QuickBase is pretty straightforward, It is based on a per user/per month licensing fee.

The licensing fee is not dependent on user usage. The best way that we describe it to potential users is like getting your driver’s license.

The DMV charges the same for a driver’s license for both a person that just uses it to drive to church on Sunday and carpools or walks to work during the week, and for another person who drives hours each and every day.

At the end of the day, both are paying the same amount for the privilege of being able to drive the car.

QuickBase is the same. If you are in the system once a week and just use it to view reports, or if you are the plan administer and have QuickBase as your main focus day in and day out, the cost is the same.

Which other solutions did I evaluate?

Since we came from a multiple tools environment with holes in our process and systems that a truck could drive through, we knew when we saw QuickBase that it was like nothing else out there. It was almost an instant light bulb of knowing that we were at the right spot.

What other advice do I have?

If you are looking to implement QuickBase, make sure that you have a vision and your team is aligned.

You do not need to know how to build the vision, but you need to know what the end result is. More importantly, your team needs to be aligned with that vision.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user566142 - PeerSpot reviewer
Founder and CEO at a tech company with 51-200 employees
Vendor
Allows you to import, deploy, and use business applications.

What is most valuable?

It is the best no-code platform and library of useful business applications we have found. We are expert developers in this space as well as users.

QuickBase allows you to easily import and use hundreds of common business apps from their library, or create custom apps without writing code.

You can deploy easy-to-use, secure, cloud-based, real-time database apps for your users in record time.

How has it helped my organization?

One of our QuickBase apps runs the core of our project-based services business.

It is an integrated CRM that provides:

  • Project and time tracking
  • Invoicing
  • A document repository
  • An affordable, central, real-time system with custom-fit functionality

This solution does this and more, all-in-one. It rivals any available alternatives, at any level.

What needs improvement?

The user interface could be even easier, smarter, and more powerful. We've had an early look at QuickBase's new interface. It looks amazing and should come out in the next six months. That shouldn't delay anyone from adopting it now.

For how long have I used the solution?

We have used this solution for 13 years.

What do I think about the stability of the solution?

There have been no stability issues. There is very good uptime.

How are customer service and technical support?

Technical support is good. There is good online help with a knowledge base and user forum, as well as recorded and live webinars for learning.

If you want to learn QuickBase to build and administer applications yourself, you need to put in time to learn QuickBase.

QuickBase trouble-ticket support will help you with issues or questions with the tools, too, but they will not teach you QuickBase.

If you're looking for business solutions instead of do-it-yourself tools to learn, you can bypass the learning curve and get contract help from a QuickBase solution provider.

Which solution did I use previously and why did I switch?

QuickBase was our entry into centralized, digital business systems. We build QuickBase applications for client companies of all sizes that often replace manual processes or legacy systems.

How was the initial setup?

If you're going to do it yourself, you can get a 30-day free trial within minutes. You can download it and use any of the hundreds of pre-built applications in the library. You can be up and running with an app in less than an hour with common applications. QuickBase Sales will help.

If you want more help, or if your needs are more custom/complex, you should contact a QuickBase solutions provider like my company. We will help you on a per-project basis.

What's my experience with pricing, setup cost, and licensing?

The per-user pricing is pretty standard and straightforward. It offers a lower cost than customizable versions of Salesforce, for instance.

There are two options:

  • The range of $25/user/month, for a minimum of 20 users.
  • A lower cost of $15/month for a plan for up to 10 users with just basic functionality.

Which other solutions did I evaluate?

We have looked at the competitors and continually monitor them. Some are lower cost with somewhat less functionality. Some specialize in specific types of applications. Caspio and TrackVia are examples.

QuickBase is the most comprehensive product and best-backed. It is not the cheapest, although it is very affordable.

What other advice do I have?

Talk with a QSP (QuickBase Solution Provider) or QuickBase Sales about your needs to make sure they're the right fit with this product.

Make sure you get on the right path to get the right solution in place for your organization.

You should find consultative help and not a hard sell. These are quality groups.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: We're a certified QuickBase Solution Provider, building QuickBase-based solutions for the Fortune 500 and emerging businesses alike, for the past 13 years.
PeerSpot user
it_user571848 - PeerSpot reviewer
Database Application Developer at a tech services company with 51-200 employees
Consultant
Having the primary business stakeholders "under the hood" creates other synergies beyond speed.

What is most valuable?

  • I especially appreciate the development speed. Complex database applications can be deployed and articulated in QuickBase with great speed compared to most all other database platforms.
  • Due to relatively low technical know-how requirements, the primary business stakeholders can implement rapid changes directly, rather than having to involve a full-blown IT team. Infrastructure changes that used to take hours, days or longer can now be made within minutes or hours.
  • Having the primary business stakeholders "under the hood" creates other synergies beyond speed.

How has it helped my organization?

We are actually a consultant / QuickBase Solution Provider, but we also use QuickBase internally for all operations. We would not use any other database product for internal operations. We do consulting work for many customers every day, on many different platforms including QuickBase, and so we know that QuickBase is the best tool for handling our operations.

What needs improvement?

Enterprise uses requiring large data sets and large numbers of users. QuickBase is developing a new back end that will improve data and user volume limits dramatically.

For how long have I used the solution?

I have used it for 10 years.

What do I think about the stability of the solution?

There were no stability issues.

What do I think about the scalability of the solution?

The current version of QuickBase has some data and user limits, but soon these will be a thing of the past.

How are customer service and technical support?

QuickBase has very good technical support, equal to the best I have ever seen.

Which solution did I use previously and why did I switch?

We are a database solution provider and consulting agency, so we have used a lot of different databases, both internally and for our clients.

How was the initial setup?

We have migrated many applications to QuickBase. The process is straightforward.

What's my experience with pricing, setup cost, and licensing?

Make sure the pricing works for you. See http://www.quickbase.com/plans...for more information.

Which other solutions did I evaluate?

We have worked in depth with many database platforms in our consulting work for a diverse and lengthy list of clients.

What other advice do I have?

Make sure the pricing works for you. If it does, then implement it. You will be happy with it.

Disclosure: My company has a business relationship with this vendor other than being a customer. We are a QSP, QuickBase Solution Provider.
PeerSpot user
it_user416973 - PeerSpot reviewer
Sr Global Manager, Industry Solutions Engineering at a tech company with 10,001+ employees
Vendor
The tool allows me to manage my business by navigating through my dashboards, providing real-time analytics.

What is most valuable?

I evaluated the overall platform to determine the best product to support customized application development. The valuable features are the entire framework including:

  • Database
  • Forms to reports: Maximizes workflow, notification, and dashboard drill-down capabilities
  • The PaaS capability:  Covers many of the critical requirements
  • Out-of-box dynamic chart
  • Report functionality

How has it helped my organization?

QuickBase allowed us to rapidly build and deploy applications to automate and streamline our organization’s functional activities. The tool allows me to manage my business by navigating through my dashboards, providing real-time analytics.

An example was the development of an application that provided the leadership team with a 360 degree view of their business’s tightly integrating budget, assets, project management, employee skills & competency, and other systems.

These applications have enabled operational and management reporting in which real time changes can be made.

What needs improvement?

QuickBase offers a low-development platform for non-programmers. They have many opportunities to enhance user interface development to help administrators build seamless and efficient form management and controls.

For how long have I used the solution?

We have been using this solution for five years.

What do I think about the stability of the solution?

QuickDase to date has been a positive experience for both administrators and users of the system. The cloud offering has been solid with availability. It was able to provide recovery services to an administrator error in which critical data was deleted.

What do I think about the scalability of the solution?

There were no issues with scalability. We continue to grow the application user and content data without any evidence of latency.

How was the initial setup?

The QuickBase initial setup allowed us to use their 30-day trial period. Prior to the end of this period, we were able to roll out a production ready system, supporting 150 users, who were managing day-to-day engineering project activities.

What's my experience with pricing, setup cost, and licensing?

QuickBase has offered an affordable service with respect to price per user/feature. My recommendation would be to address growth expectations with respect to the number of users and additional storage requirements. A site license may be more beneficial to large user communities and enterprise configurations.

Which other solutions did I evaluate?

We evaluated the following options:

  • Daptiv
  • Remedy AWS
  • Google
  • Microsoft Azure
  • Microsoft SharePoint
  • EasyProject
  • Other smaller commercial applications

What other advice do I have?

Give the trial period a shot. Evaluate QuickBase with two types of strategies:

  • Simple Office Collaboration & Automation: Roll out as a self-service user environment for managing collaborative programs with web-enabling spreadsheets, documents, and localized databases.
  • Application Delivery: Elect an individual advocate with database modeling and reporting skills to consider more sophisticated workflow and user-interface requirements.
Disclosure: My company has a business relationship with this vendor other than being a customer. I was an inaugural member of their first Product Council initiative.
PeerSpot user
it_user544191 - PeerSpot reviewer
Finance and Operations Manager at a tech company with 51-200 employees
Real User
The solution develops and supports applications. It tracks and customizes projects without coding.

What is most valuable?

No coding is required. This is especially important to me because I do not have any formal training in programming, nor do I have any interest in start to learn it now.

With QuickBase, I don't have to worry about trying to find and fix programming errors. When talking to clients about developing and supporting apps for them, they all seem relieved that their project won't take months to get "programmed".

How has it helped my organization?

We can track all of our projects and can customize them to our very specific and changing needs.

What needs improvement?

The graphics user interface still looks like 1999.

For how long have I used the solution?

We have used this solution for ten years.

What do I think about the stability of the solution?

I did not encounter any issues with stability.

What do I think about the scalability of the solution?

I did not encounter any issues with scalability.

Which solution did I use previously and why did I switch?

We used Excel, but not the multi-user version.

How was the initial setup?

It has a simple setup. It's SaaS, so there is no software to install.

Which other solutions did I evaluate?

We evaluated Caspio.

What other advice do I have?

Hire someone in-house who understand database structures and data normalization

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free QuickBase Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free QuickBase Report and get advice and tips from experienced pros sharing their opinions.