QuickBase Reviews

QuickBase is unique in the PaaS space as it offers a structured development environment with built-in multi-level security, database, forms, reports and API. It's designed as a no-download, zero-hardware, multi-user PaaS solution best suited to medium and large businesses with granular security requirements (requiring application, departmental, role, and task level security) with geographically-distributed user bases. It is structured enough to provide a rock-solid standardized development & security environment, but flexible enough to provide the developer room to accomplish almost anything imaginable including using external APIs. For us, security is absolutely critical, and QuickBase's security model is uniquely robust. We know because we audit their security.

I believe in 2016 QuickBase will emerge as a leader in the no/low-code space primarily due to four key characteristics. To begin with, QuickBase offers a consolidated development paradigm - database, security, forms, reports, and code base (API) all wrapped up in a single no-hardware platform/UX. The second is robust security. QuickBase offers the most integrated, reliable, and flexible security model (realm, group, app, role, table, form, field) of any PaaS tool I've seen. Third, QuickBase presents a very low adoption barrier. From a citizen developer viewpoint, most anyone with a basic understanding of Excel can create a simple, multi-user, distributed enterprise app in QuickBase in hours. Lastly, QuickBase provides developers and experienced users the ability to create extremely complex, ultra secure, reliable, and scalable (100s of concurrent users) distributed enterprise applications. In addition, the QuickBase API provides quick and easy connectivity to legacy applications (often in only minutes), and allows dead simple microservices integration.

Our organization maintains a catalog of more than 35 custom QuickBase applications which produce for us a completely paperless environment. From ERP, to HR, to Electronic Work papers - everything we touch is in QuickBase.

QuickBase powers our entire organization. If we do it, it's in QuickBase. We have scaled from fewer than 70 employees to more than 150, and 7 business lines to double that - in the space of a year. QuickBase has allowed us to adjust our business model real-time to leverage market opportunities and growth.

The pricing could use some love at the small business level.

> 9 years

No issues encountered.

No issues for the last three years.

We have 80 simultaneous users, and many companies we speak with have 300, and we haven't had any issues with the scalability.

It's good.

It's very good.

All of our previous custom solutions (MSSQL, .net, etc.) were very difficult and expensive to maintain, scale, and secure. We had a corporate goal of maintaining zero server hardware - and QuickBase met that requirement.

It's a web development environment so it is available (deployed) instantly. We were able to begin using the platform within minutes.

It's hard to place a dollar amount on this. We began with a single app, and have replaced every manual/paper process in the business. A single app internally developed and deployed last year (Electronic Work Papers) is saving us an estimated $75,000 (net) annually.

We began using QuickBase when we had 20 users. We now have 80, and costs have risen as the user count has. QuickBase pricing has also changed, so this is difficult to quantify. Our monthly spend is approximately $3,000-$4,000.

• Caspio
• Team Desk
• Custom development

Before you commit, send a developer to QuickBase training.

QuickBase is a great tool in that it provides a very stable platform for creating web applications quickly in a low- to no-code environment.

We are beginning to replace processes that involved filling out a paper forms in the field that then had to be sent into the office.

Unless you go to the effort of coding a custom front end, all QuickBase apps have a distinctive QuickBase look and feel. It would be nice to customize at least the color theme to give some differentiation between the apps.

I've used it for eight years.

I wasn't involved in the initial deployment so I am not sure if there were any issues. As far as I know, everything went smoothly.

QuickBase really has been very stable. There have only been a few times when I have attempted to log in and it was down.

We have not encountered any issues with scalability. Each app has its own user base and data. You can add as many as are needed.

Customer service with our QuickBase account has been great. There are many tools available for support and the user base is growing.

There are many tools available for support and the user base is growing. I really haven't needed to contact technical support directly. But the tools that they are providing are great.

The tool that was used most before QuickBase was probably Excel. QuickBase can definitely replace many Excel spreadsheets, but Excel will never go away.

The setup for each new user is extremely easy. It is as simple as providing an email address. The user then just has to set up a password.

We implemented through an in-house team. We didn't require the expertise of a vendor team. QuickBase is really easy to implement, even on a large scale.

It is hard to calculate the return on investment since I am not sure how it is used throughout our enterprise organization.

I would recommend anyone coming in from a big enterprise to negotiate their pricing. I'm sure that with additional users you can get a better price.

I wasn't involved in that initial process. My first introduction to QuickBase was at work where it was already being utilized.

If you are someone who has utilized tools similar to Microsoft Access but would like to have a tool that works on the web, then QuickBase is definitely something that you should consider.

API Calls and Exact Forms. I am very pleased with the documentation and user input. It has helped me to keep all of my programming in house and will continue to do so.

I was able to take procedures that took many people and minimize the keystrokes and database touches by using API calls and formula url's to auto populate needed fields in multiple tables.

I just see the need for more integration with your Quickbooks suite of software and the display of Mobile data needs improvement. 2 fields is not enough.

6 years.

I never have in issue with deployment just and issue with user interaction. Its the Users fault though not following instruction.

Absolutely no stability issues. Works great with all my newer devices and computers. I think in the past 6 years I have been down 3 times and for very little time.

Being the customizable platform that Quickbase is there has been absolutely no issues with scalability. I can build any of my ideas and implement them immediately.

The few times that I have needed customer service in the past 6 years the service has been prompt and accurate. Very good phone conversations and I feel like it is not outsourced

The tech support has been great and very informative. They have helped us to the point that my current questions cannot be solved with quickbase programming and I am moving to java for the solutions.

No I did not use a previous solution, I started using Quickbase in the beginning of the company. So there was no software package to switch from. This is much easier to use that MS access.

Super easy to setup and I have had such a boost in confidence that I have out programmed the quickbase environment and are looking to learn java to help.

I have not used a vendor team and implemented everything in house. I tried to use a certain team and the made promises they could not fulfill.

I have never calculated the ROI for this product. I know It has saved me atleast 2 office positions, 60k per year I would say.

I am satisfied with my choice of 20 users. I have extras if needed for new hires and it provides me flexibility if I want to add a customer to the system temporarily the users are available.

I jumped right into Quickbase. It has a trusted Backing company and I use thier products also. I am very satisfied and would not want to switch to anything else.

This is a great product and I would recommend it to anyone looking to purchase a hosted database. Not having to worry about the computer hardware has been a help and I see expanding the service in the future.

It's highly customizable. We can easily create our own applications in-house to meet our needs. Once you understand the platform, there is no shortage of possible solutions to design problems.

We've been able to automate some workflows and make a lot of other workflows more simple. Since everything is in the cloud, communication has improved tremendously.

There are some clunky things about the options and interface, but they're working to improve them and are highly responsive to customer feedback.

I've used it for several years.

Everything can be improved, and one of the benefits of this platform is that it is fast and easy to implement improvements.

I haven't had any problems or know of anyone who has in our organization at all. QuickBase has not had any issues with stability that I'm aware of.

I haven't had any problems or know of anyone who has in our organization at all. QuickBase has not had any issues with scalability that I'm aware of.

Great, QuickBase is really responsive and always looking for customer feedback. Our rep is also a great go-to person and always responds quickly with very helpful insight.

Great, QuickBase is really responsive and always looking for customer feedback. Our rep is also a great go-to person and always responds quickly with very helpful insight.

Our systems were really old and we were converting from spreadsheets and old relational databases, so we didn't really encounter this. We switched because we were so out-of-date that we needed new solutions.

The initial setup is very simple and straightforward. Once you understand the platform, there is no shortage of solutions to design problems. The trickiest thing is always figuring out which solution will work best. The platform is really customizable so you can do a lot with it and improve over time.

We implemented mostly in-house, but worked with one outside service provider for some content that needed a more elegant solution.

This is not applicable for us. We are a non-profit that needs systems for tracking our work, so the return is not quantifiable.

The price point is very competitive and the terms of the contract are what you would expect. No surprises here as everything is pretty straight forward in my experience.

We looked at a few, but this offered the best customization and lowest sticker price for what we need it to do, so we are not using any other options.

Once you understand the platform, there is no shortage of possible solutions to design problems. Try to train people outside of IT on the backend; one of the big benefits of QuickBase is it's accessibility to new low-tech users.

We have found from using Intuit QuickBase that it allows for very custom, time-consuming business processes to be transformed into a simple "app" or database without any coding. The platform is a perfect alternative to Microsoft Access or Excel. The interface truly ensures adoption by all users (especially non-tech savvy individuals). QuickBase features such as automated emails, workflows/business logic, and custom dashboards with reporting ensure my users always have real-time information. Using QuickBase apps that support hundreds of users and core business processes, many which are custom to the industry or organization, replaces the need for ERP functionality. 

QuickBase has created a level of efficiency within the company that has not only reduced time on task, but has also increased accuracy. The solution has provided us with a tool to track and move information effortlessly, allowing us to eliminate our dependence on spreadsheets for tracking of time and expense reports. QuickBase has become a centralized point for all employees in the company. No longer are employees wasting valuable time searching for the most current template to complete their daily reporting. Another efficiency noted by implementing the system was the massive reduction in the number of emails with attached process documents sent back and forth between individuals and the many project and task status update emails.

Improve mobile app and increase branding/white-labeling.

Over 2 years

No, deployment and training was very simple due to the simple to understand interface.

5 star - always helpful and quick to respond

The 'Alerts and Notifications', Integrating Tables, and new form features are impressive. Large data management and interactions is also pretty simple.

We created an application that made the overall process more visible, reduced errors, and decreased the communication gap.

The security and notifications features could be better. But nevertheless, it's a good one. The app could be made a little more visually appealing.

About 3 months.

No, I did not encounter any issues. The set up was easy and the webinars helped us a lot to quickly understand the basic concepts.

No. It was quite consistent and even the support team was very reliable. There were no stability issues as much as I have used the app.

I have used it on a small scale issue within my team, so really can't say much about the scalability. But for a small scale, in-house use, it is pretty good.

That is the best thing about Quickbase. The response was both quick and reliable. The support cases were even helpful.

I would give a 5/5. That is the best thing about Quickbase. The response was both quick and reliable. The support cases were even helpful.

No, I did not use any different solutions. I took help from the Quickbase technical support team and it helped almost all the time.

It was easy to set up. It is not a big task nor does it require any skills of higher level. You can also use the instructions in helping to install it.

It was a in-house team project, but we are planning to make vendors involved. Within the team there were various engineers and technicians.

ROI is decrease in downtime and increased efficiency. Customer interaction was made easy and tracking the process also was easy.

Use the trial version for 30 days. You will definitely see the price worth the application. I would expect a long-term pricing option though.

No, it was not evaluated by me. It was chosen by another team. But the response is definitely worth it. There was lot of organizing done.

If you have to manage a lot of data or organize a user database, this app is the best choice. Try the trial version and use it.

QuickBase is a wonderful PaaS platform that offers ease in building small- and medium- sized projects/automation. It was very instrumental in meeting Accenture’s base requirements for automation at a low cost, easy-to-use, easily configured, customizable and flexible relational database. Highly reliable platform (multi-data center). Easily integrates with any system.

Best part is its multi-domain potential.

Integration of the solution with other enterprise solutions was very effective. We built open positions tracker, employee rosters, deployment trackers, etc. using this platform and were able to add inefficiencies in the overall process.

The product needs improvement on the performance side especially when the data tends to grow more than 2000 records in a table.

It's high time for them to build a multi-select drop down, more flexible and adjustable UI with support for more colors, schemes and themes.

1.5 Years

Deployment is a bit slow especially when enhancements have to be deployed because configuration changes needs to be deployed 1 by 1 on the production environment. Need a more efficient solution there.

No issues

No Issues encountered with scalability, that's in fact a strong area.

7/10

10/10

Yes, Time to Market was a major factor as we as the self-service feature.

Our first solution was a complex one but we got all the support/consulting from the vendor to ensure we were set for success

In House with consulting from a vendor. Vendor's level of expertise was 8/10.

Productivity Improvements

The product is fairly priced

The solution has a lot to offer from Workflow, Notifications, Dashboards, Reporting and Charts, User Permissions, Form rules and formulas, customizations using jQuery, JS, HTML, PHP, XML API's etc

We have found countless features to put to use. Naming a few: Trending graphs, connected data, ability to use API. Also, the graphs are interactive and take you right to the data it's using.

QuickBase has made our process more efficient over time. It has definitely given us the opportunity to create and store historic data using information we have not previously thought about tracking.

I think QuickBase should offer more web based classes on using javascript and API call out to create a better, more custom application. Even helping with creating stronger dashboards.

1 year

Yes, there was a slight learning curve being that Quickbase had been used by so little employees in our department so far. After traveling to cities like Boston and San Francisco, we were able to witness some of the power that could be unleashed with this tool.

Quickbase has only gone down a hand full of times. Each time, for only about 30 minutes max. This caused little if any distubance in our group.

We have not had any issues with scalability. This product has remained fast, simple, and ready to store countless records.

Customer service is completely wonderful. You can turn in a question and someone will get back with you rather quick if not within a day. They set an appointment with me and walked me through step-by-step a formula.

Technical Support is the same. You can turn in a question and someone will get back with you rather quick if not within a day. They set an appointment with me and walked me through step-by-step a formula.

We were using Microsoft Office for most data files and trying to utilize graph and communicate them over e-mail and powerpoints. We knew there was a better way.

Set up is easy if you know a few things about data normalization. If you are referring to the set up of a user in QB, that process was as simple as requesting access.

We use Trinity IS if needed. They were able to assist us with any business process that we were unable or too busy to create in Quickbase.

Return on investment (ROI) is the benefit to the investor resulting from an investment of some resource. A high ROI means the investment gains compare favorably to investment cost. This is not applicable to me.

A business arrangement in which one company gives another company permission to manufacture its product for a specified payment. This is also not applicable.

Salesforce was initially something we looked at and are still looking at purchasing. Quickbase came first and it's a good thing because Quickbase and Salesforce are about to utilize each other by connecting data.

I do not have any questions regarding this solution. Other than why is there a 120-character count required responses? Even though a few of the questions were not applicable to my situation.