It has superb ease of use and no code needed to create and build apps and databases. It is highly customizable and flexible from entry level use to advanced build features.
LCMS Administrator at a tech vendor with 501-1,000 employees
This solution has been seamless in its functionality
Pros and Cons
- "It has superb ease of use and no code needed to create and build apps and databases."
- "Access to more standard default layouts and sample builds would be useful, and access to more training on use and flexibility."
What is most valuable?
How has it helped my organization?
This allows our company to maintain records of products created, versioning, costs and production schedules. It also allows for communication with our RLMS.
What needs improvement?
Access to more standard default layouts and sample builds would be useful, and access to more training on use and flexibility.
For how long have I used the solution?
I have been with the company for two years. We have used this the entire time for both inventory and production task flow.
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QuickBase
June 2025

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What was my experience with deployment of the solution?
I was not involved with the deployment. When I started with the company that I work for, we were already using this platform.
What do I think about the stability of the solution?
I have never had an issue with stability or service being down or slow. This solution has been seamless in its functionality.
What do I think about the scalability of the solution?
The only issue we have run into is the lack of support for Chinese language translation for our expansion into the Chinese market.
How are customer service and support?
Customer Service:
I have never had to interface with customer support for this product. We interface with an internal person for our support, which is then escalated by them, if necessary.
Technical Support:I have never had to interface with technical support for this product. We interface with an internal person for our support, which is then escalated by them, if necessary.
Which solution did I use previously and why did I switch?
No, for the way we use this, we have not switched from this platform. It has been considered to be replaced in the future, but the costs of abandoning have been prohibitive.
How was the initial setup?
I was not involved with the initial setup. When I started with the company I work for, we were already using this platform.
What about the implementation team?
I believe this was implemented through an in-house team. The person who manages it currently was self-taught and had not used the product prior. We have recently hired a second person, who is more familiar with the product.
What was our ROI?
I do not have access to our ROI for the use of this product, although it does allow us to capitalize the production costs of our products over the lifespan of the product.
What's my experience with pricing, setup cost, and licensing?
Make sure that you carefully plan the layout of your apps, and manage requests so the apps themselves do not become too large to manage.
Which other solutions did I evaluate?
When I started with the company I work for, we were already using this platform.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Senior Financial Analyst at a media company with 10,001+ employees
As your needs change, you can update your application to change with you
What is most valuable?
You can customize an application to best meet the needs of your business is invaluable! As your needs change, you can update your application to change with you.
How has it helped my organization?
We no longer have tons of Excel spreadsheets floating around the office to track various things, we can now track and update them in one place.
What needs improvement?
I wish it had a better calendar feature.
For how long have I used the solution?
Over five years.
What was my experience with deployment of the solution?
No.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Customer Service:
10 out of 10.
Technical Support:10 out of 10.
Which solution did I use previously and why did I switch?
Yes, we previously tracked our cases in Access and couldn't be any reporting on our results without exporting.
How was the initial setup?
Straightforward, easy to import our old data and create reports to display it.
What about the implementation team?
In-house.
What was our ROI?
Unsure.
What's my experience with pricing, setup cost, and licensing?
It's worth it.
Which other solutions did I evaluate?
Yes, off the shelf case management systems.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
QuickBase
June 2025

Learn what your peers think about QuickBase. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.
Vice President - Corporate Operations at a construction company with 51-200 employees
It is inexpensive as it relates to the increased productivity received from usage
What is most valuable?
It is customizable to the way you run your business.
How has it helped my organization?
It has increased productivity by reducing the number of human assets to complete and manage tasks and workflows.
What needs improvement?
An audit system for tracking user additions, changes, and deletions to records and/or down to the field level.
For how long have I used the solution?
13 years.
What do I think about the stability of the solution?
No issues with stability.
What do I think about the scalability of the solution?
It is extremely scalable.
How are customer service and technical support?
Excellent.
Which solution did I use previously and why did I switch?
We used spreadsheets. We were able to configure QuickBase to the way we do business.
How was the initial setup?
It was extremely easy. QuickBase provides downloadable templates and online education.
What's my experience with pricing, setup cost, and licensing?
Inexpensive as it relates to increased productivity.
Which other solutions did I evaluate?
Tested QuickBase. Immediately determined it was the right fit.
What other advice do I have?
Document your business processes and workflows in detail and design the application to fit.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Socio at a financial services firm
Enables App Creation without coding knowledge or hardware investment
What is most valuable?
The ability to create apps with no programming skills.
How has it helped my organization?
I have implemented automation regarding admin processes, HR, finance, and others. For instance, we manage yearly P&L information by registering all actual and budgeted transactions.
What needs improvement?
Finance, HR, tracking of Legal documents, digital office, and many others.
For how long have I used the solution?
Three years.
What was my experience with deployment of the solution?
Like any other project that involves changes in procedures, user acceptance is hard sometimes.
What do I think about the stability of the solution?
When I started to use QB, during the first year, there was a time when QB was not available for several days. QB was a division of Intuit at that time. No further problems after that.
What do I think about the scalability of the solution?
No issues so far.
How are customer service and technical support?
Customer Service:
Excellent customer service, I always get a quick answer.
Technical Support:Technical support is fine. There are some minor bugs but problems are always addressed.
Which solution did I use previously and why did I switch?
No, this is my first experience with low-code platforms for building apps.
How was the initial setup?
There is a learning process, but there are enough tools to resolve this.
What about the implementation team?
No, it was all by myself.
What was our ROI?
Not relevant for this case. I am basically a consultant.
What's my experience with pricing, setup cost, and licensing?
Subscription plans are clear, so costs are clear. The only possible extra cost is consulting if needed, but it depends on each project.
Which other solutions did I evaluate?
I found no other options for what I needed, which was to implement biz apps, with no IT involvement, and no hardware investment.
What other advice do I have?
Like any other software implementation, you need management involvement, user acceptance, and understanding of project goals before start-up.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Director Contents Integration at a integrator with 201-500 employees
Process/Apps/Components Can Be Dynamically Operated By An End User.
What is most valuable?
The selecting process/apps/components which can be dynamically operated by an end user.
What needs improvement?
I could not yet verify the existence/capability of the feature, such as how to help a non-IT based user to configure the ERP operating environment on a complex cross-functional process. This seems to be done by support from a citizen expert, but I assume that there might be a sort of standard consulting framework so every citizen expert might be able to follow and comply with consulting/implementation quality standards.
For how long have I used the solution?
Only two months for bench-marking.
What do I think about the stability of the solution?
Not available yet.
What do I think about the scalability of the solution?
I could not yet verify the existence/capability of the feature, such as how to help a non-IT based user to configure the ERP operating environment on a complex cross-functional process.
How are customer service and technical support?
Not available at this moment.
Which solution did I use previously and why did I switch?
I have used local ERP, SCM, MES, and Logistics application systems. But all are customized by an end user requirement and hard to consider providing standard/best practices, just function-oriented, and little have capability to suggest a roadmap.
How was the initial setup?
Quite straightforward, but hard to proceed with further configuration for the holistic view of an operation.
What's my experience with pricing, setup cost, and licensing?
No concern.
Which other solutions did I evaluate?
Experience local best ERP/SCM/MES/Logistics package, but it is hard to position as cloud SaaS.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Product Specialist at a tech vendor with 1-10 employees
The flexibility of setting up reports even for short-term needs has been very valuable.
Pros and Cons
- "We have made good use of the ability in QuickBase to add multiple apps for various departments and purposes, while some apps are shared."
- "I would like to see better options for producing paper reports from Quick Base, rather than viewing things exclusively on screen."
What is most valuable?
We have made good use of the ability in QuickBase to add multiple apps for various departments and purposes, while some apps are shared. The flexibility of setting up reports even for short-term needs has also been very valuable.
How has it helped my organization?
QuickBase has improved communication between departments about what's going on with our customers, which improves our ability to work well with and for our customers.
What needs improvement?
I would like to see better options for producing paper reports from Quick Base, rather than viewing things exclusively on screen. On the other hand, paper reports are not really the heart of what QuickBase is supposed to do for people.
For how long have I used the solution?
2+ years
What was my experience with deployment of the solution?
Our deployment went very smoothly. Adoption ramped up pretty quickly as people saw and heard others talk about the ease of use and usefulness of the product.
What do I think about the stability of the solution?
No. We have not had any problems with QuickBase's stability. QuickBase has always been available when we need it, with adequate warning for planned updates and minimal outages.
What do I think about the scalability of the solution?
No. We have not had any problems with QuickBase's scalability. We started out with a couple of users and a single app, and now have multiple apps and everyone in our organization using it with great success and no real hiccups.
How are customer service and technical support?
Customer Service:
QuickBase has good customer service, both for users of the apps and creators of the apps. They offer regular webinar type training, newsletters, built-in help, and user community type support that can answer most questions.
Technical Support:QuickBase has good technical support as well. We have never had a problem that we could not either solve ourselves with the resources QuickBase makes available or by contacting them and getting answers pretty quickly.
Which solution did I use previously and why did I switch?
Yes. We used multiple different solutions, and we switched because QuickBase offered us the possibility of bringing disparate departments doing similar things that it would be good for everyone to know about into one system.
How was the initial setup?
The initial setup was both straightforward and complex, in that it required complex thinking and decision-making about what we wanted/needed QuickBase to do, while actually setting it up to do what we wanted/needed it to do was relatively straightforward.
What about the implementation team?
We implemented through an in-house team, although QuickBase did provide a vendor team that helped us along the way and got us up on our feet with an initial, basic app before totally leaving us on our own.
What was our ROI?
I can't give specific numbers here, but we feel that this has been an excellent move for our company, reducing the number of software solutions we have to use and accomplishing more with that reduced number.
What's my experience with pricing, setup cost, and licensing?
We felt the pricing and licensing for QuickBase were easy enough to understand, fair and competitive, especially since QuickBase replaced multiple solutions for our organization.
Which other solutions did I evaluate?
We looked at Bridgetrack, SalesForce and others, though I don't recall everything we considered, since it has been years since we did the initial research. QuickBase very quickly rose to the top as head and shoulders above our other options.
What other advice do I have?
Get buy-in from as many people as possible before purchasing QuickBase, so that everyone feels a part of things from the beginning. Your largest hurdle to overcome will be getting the people in your organization on the same page, rather than actually getting Quick Base to do what you need/want it to do.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager/Project Coordinator/Assistant VP at a construction company with 51-200 employees
API and exact forms have helped me grow my database.
What is most valuable?
API and exact forms are the most valuable features. They have helped me grow my database exponentially.
How has it helped my organization?
API functionality has increased the speed of task and project building. Exact forms are used to push data into pre-determined forms for each client.
What needs improvement?
Report size needs to be extended.
What was my experience with deployment of the solution?
I did not encounter any issues with deployment.
What do I think about the stability of the solution?
I did not encounter any issues with stability.
What do I think about the scalability of the solution?
I did not encounter any issues with scalability.
How are customer service and technical support?
Customer Service:
I would rate customer service as excellent.
Technical Support:I would rate technical support as excellent.
Which solution did I use previously and why did I switch?
We did not use a previous solution.
How was the initial setup?
It was easy to setup. The GUI is intuitive.
What about the implementation team?
We did the implementation in-house.
What was our ROI?
Our ROI is at least two full time salaries.
Which other solutions did I evaluate?
We did not evaluation any other options.
What other advice do I have?
Ask me anything.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director of Information and Analysis Services at a tech services company with 201-500 employees
Provides low-code / no-code development and an integrated API in a SaaS solution.
What is most valuable?
QuickBase's ability to provide low-code / no-code development and a fully integrated API in a SaaS solution has revolutionized the way we develop applications.
How has it helped my organization?
QuickBase has allowed us to develop approximately 20 production applications that all help business process flows, decrease time spent on reporting and allow for better controls and insight into our operations.
What needs improvement?
I would like to see a more robust data modelling architecture, one that allows alternate keys and multi-column primary keys.
For how long have I used the solution?
I have used it for 2.5 years.
What was my experience with deployment of the solution?
We have not encountered any deployment issues. Our deployments have been very effective. We have developed a simple set of best practices, and rolling out new apps and features has worked very well.
What do I think about the stability of the solution?
We have not encountered any stability issues. The system is very stable. Whenever the system is going to be down for maintenance, QuickBase is very good about communicating in advance and repeatedly.
What do I think about the scalability of the solution?
There are row limits on tables and one of our applications has encountered this limitation. We were able to update the design of the system to spread the data across multiple tables and work around the limitation.
How are customer service and technical support?
Customer Service:
The customer service has been great. We always get prompt replies and our issues are resolved quickly. Pricing and negotiations are always amicable.
Technical Support:The customer service has been great. We always get prompt replies and our technical issues are resolved quickly.
Which solution did I use previously and why did I switch?
We did not previously use a different solution. We evaluated it as the need to transition away from traditional application development became more apparent.
How was the initial setup?
Initial setup was fairly straightforward. Because all configuration is custom, there was a steep learning curve and we made plenty of mistakes but overall, it went well.
What about the implementation team?
We used an in-house team to implement our solution. Now, we have enough expertise that with the exception of QuickBase add-ons, we don't use third-party vendors for anything
What was our ROI?
We have evaluated our ROI timeline to be around the 24 month range. This has allowed to already be in the black from our original investment.
What's my experience with pricing, setup cost, and licensing?
Licensing and pricing is very much worth the money. This can be leveraged even more by the fact that one license gets you user access to all the apps you have in production. QuickBase is very open to negotiation and finding the right price point for your company.
Which other solutions did I evaluate?
Before choosing, we evaluated Salesforce App Cloud and determined that for our needs and price point, QuickBase better fit our needs.
What other advice do I have?
QuickBase has really allowed us to leverage our business users' expertise while developing custom web applications. Our citizen developers' closeness to the business ensures that all the solutions they implement are as closely aligned to the business needs as possible.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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