SAP S/4HANA Reviews

My main use of this product is for finance and controlling.

This product would be improved by adding more reports. In the next release, I would like UDF or UDO to be added.

I've been using this solution for about two-and-a-half years.

This is a scalable solution.

This product is straightforward to set up.

I also work with Business One, and I find I need a lot of workarounds for it. But I find everything I need in S4/HANA. I recommend this solution for everyone, I think it's the best solution available. I would rate S4/HANA eight out of ten.

Mostly I have dealt with project-based manufacturing companies where they do custom product builds, like heavy equipment, compressors, steam turbines, and stuff like that.

S4HANA is a completely integrated solution. It's an end-to-end ERP system with strong manufacturing and financial integration, which is not common among ERPs. And it's a solution that's driven by industry best practices.

Maybe its user interface and reporting can be improved across the board, but it is manageable.

I've been using S4HANA for about 16 years.

S4HANA's stability is good.

S4HANA is pretty scalable. We normally plan three to five years ahead and scale up accordingly. So as long as your sizing is done properly, you're good.

I don't have much experience with SAP's tech support, but I have used the online support system. It's okay for a company the size of SAP. But from a customer perspective, it can be time consuming to get help from them.

Setting up S4HANA is straightforward if you have a little bit of expertise, especially on the S4HANA side. You need to understand the appliances and hardware so you can set requirements for RAM as opposed to storage. If you have some experience in server administration, it's not like climbing a mountain; it's a small trip.

Most of the time, I've been able to quantify the soft savings, like savings in terms of time spent on processes and efficiencies that you gain. FDA reductions are generally difficult to establish over a finite period, but your soft savings are far more rewarding, and it's also more compliance related.

I have not dealt with licensing directly because our head office manages that. We only pay SAP to perform maintenance on the solution instead of doing it in-house. Given the size of an ERP system, you need some extra labor to maintain it, but it's justified if you look at the cost-benefit analysis. Some companies go overboard with hiring many people, and then they say it's too expensive.

I would rate S4HANA 10 out of 10. It's a good solution. I think some companies are penny wise and pound foolish. They invest a lot in other ERPs, and when they start to grow those systems, they create a lot of inefficiencies in the process. 

We are using SAP S4HANA for supply chain management, production planning, and material management. We have connected systems that have intelligent optimization for production planning outside of SAP S4HANA.

I have found the most valuable features are the interface, which is very good for all users, and the database performance is good. Additionally, we have more service APIs to communicate with third-party solutions or systems, such as cloud systems or other participants, than in our last ERP system.

In an upcoming release, it would be beneficial to have more practical intelligence in the system, such as protective maintenance, or artificial intelligence. This would not be too complicated to provide nowadays. If you have a mission learning or artificial intelligence, you have to have it in the cloud and have cooperation between the ERP and the cloud. It is not as good as it could be.

I have been using this solution for approximately four years.

We have had no problems with the stability of this solution.

The scalability of this solution depends on the hardware and the platform you use. If you have fixed hardware, then you need more effort to have scalability. If it is on the cloud, such as Azure, it is a lot easier to scale. The software itself is very practical and scalable.

The technical support is very good between the service levels. 

The installation is straightforward.

We did the implementation ourselves.

The solution is expensive. There are many discussions surrounding the topic of third-party indirect usage of SAP solutions. If you have a third-party system and you have a connection to the SAP system, should this third-party usage qualify as a cost or not. It is very complicated to handle with the SAP organization.

I would recommend those wanting to implement this solution to make sure their internal IT departments are trained well to be able to educate the teams.

I rate SAP S4HANA an eight out of ten.

We are using using almost all of SAP S4HANA's modules, from production and planning to finance and controlling.

In terms of its most valuable feature, I would say the finance module. This is the base. Right now we're working towards the other modules as well, for lineup opportunity operations.

The common issues being raised right now by the end-users are mostly related to the usability. Especially on the Fiori interface. I think they're a manufacturing company and they're implementing lean manufacturing. They are actually counting the number of clicks and screens that are being used by their end-users so they can have a more efficient and intuitive approach on the Fiori apps.

In terms of what features should be included in the next release, there would be too many to mention. I would probably say right now, as part of the planning session, they're going to go through the entire gamut of features where they can improve and where we're lacking in some parts. We're planning to implement a trial for support and warehouse management. But it's a big list right now and I can't think of anything specific. 

In terms of what could be improved, I would say the usability aspect of it for the users. Additionally, from the corporate perspective, some of the more stringent integrations across modules and also allowing integrations from third-party applications.

I have been using SAP S4HANA for three years.

I would not say it is a 100% stable. There still are some large issues here and there. But I guess over the course of using it for the last three years, and with some of the changes that have been put in place by our IT team, I would say it is around 70% stable.

In terms of scalability, I wouldn't count it as easy. I would probably say it's medium complex. 

We currently have around 100, 150 people using it.

In terms of support, there still are some places here and there for them to improve. But their support is mostly stable right now.

The initial setup was very complex.

During the initial setup we made use of an SI, solution integrator vendor, for the implementation. It was a combination of the SI and some internal resources.

On a scale of one to ten, I would rate SAP S4HANA a seven.

The solution can be used for many things in an organization, such as managing sales, operations, supply chain logistics, master data, and product management.

I have found the user interface very modern and it has simplified many user jobs, such as the embedded logistics. They have introduced central finance which has been a benefit.

This solution works with the configuration, if the prerequisites are very clear and can be configured it works perfectly. If you need to simulate something, as a predictive tool this kind of simulation is not very accurate and it has limitations. This is something that could improve.

In an upcoming release, the allocation process should be revised and improved.

I have been using this solution for approximately eight years.

The solution is very stable in this new version we have been using.

The solution is easy to scale. I have found this solution is the best fit for medium to large size businesses.

The technical support has been very valuable. They are experts and provide a great service.

The installation is a complex process compared to other solutions. The setup can be even more complex by adding areas of the organization you want to the solution, such as LAN networks, licenses, and infrastructure.

The client decides who does the implementations. Some do it themselves and others use a vendor.

I have found the price of the solution is on the medium to the expensive side of the scale. There is a license for this solution and there are additional maintenance fees.

I would recommend this solution to those looking for a similar solution.

I rate SAP S4HANA a seven out of ten.

We have used SAP S4HANA as a complete enterprise resource planning solution for almost every use case you can think of.

One of the most valuable features is the in-memory database.

I have been using this solution for approximately 20 years.

I have found the solution to be stable but it could improve.

The scalability is good.

I rate SAP S4HANA a nine out of ten.

The most useful features of SAP S4HANA are the consolidation reports. The BI is very strong and the manufacturing and finance sections we like a lot.

I have been using SAP S4HANA for approximately seven years.

The stability of SAP S4HANA is great.

The scalability is very good, this is the reason why people choose SAP S4HANA, You can implement the solution worldwide, in many of the countries.

The technical support is very good.

The install can be difficult. There's something called secondary sales solutions that is not there in SAP. We need to have third-party tools to integrate to do the automatization. The two parts are missing on the secondary sales solution and automation.

SAP S4HANA is a great product. It is a new product but it is not best suited for startup companies. It is for companies that have complex scenarios and who are looking to expand, SAP S4HANA is the best fit for this scenario.

I rate SAP S4HANA a ten out of ten.

We are partners with SAP S4HANA and I'm company director. 

This is a very powerful solution with a user-friendly UI. They provide good documentation.

This is a very costly solution.

I've been using this solution for nearly eight years. 

The solution is stable. 

The solution is highly scalable. 

Nobody can match their customer service, it's very good. 

This is an IT tool so the initial setup is somewhat complex. It's gradually becoming simpler over time and they're developing different tools to simplify implementation and maintenance.

Licensing costs are high.

People are generally wary of SAP products but you can do everything in SAP in a very trouble-free manner. Customers need to be aware that this is a simple and powerful product.  

I rate the solution nine out of 10.