Thales Authenticators Reviews

Our primary use cases include multifactor authentication for VPN connections and access to security tools like jump servers and firewalls. We also use it to enhance security measures in an enterprise environment.

The most valuable feature is the YAML 2.0 integration. It has an easy-to-use management interface.

The product could be improved by adding more features for sending tokens via SMS or phone calls.

We have been using Thales Authenticators for three years.

The solution is stable and reliable, with minimal downtime and consistent

We have 500 Thales Authenticators users in our organization. It is quite scalable, supporting a large number of users efficiently.

The technical support services are good. 

Thales Authenticators was our first solution for multifactor authentication in the enterprise.

The initial setup was straightforward. The user-friendly interface and clear documentation made the deployment process smooth.

The implementation was carried out by an in-house team of ten security engineers. Maintenance requires four to five executives.

The product generates a good return on investment.

Thales is more expensive than Microsoft products.

Before making our decision, we did explore other options, including Microsoft Azure AD. In comparing Thales and Microsoft for authentication, we found significant differences. We had experience using both tools: Thales in one environment and Microsoft Azure AD in another. 

It is a good tool. I recommend it to others and rate it a nine out of ten.

We use this solution to log into virtual machines like VMware and VMware Horizon. 

The solution is deployed on a hybrid cloud. 

It's a good solution, but it doesn't fit our use case.

The problem with SafeNet is that it's not integrated with Microsoft 365. That was the breaking point for us.

The security is a little bit redundant because if you have already unlocked your phone, then you have to open the application with a new PIN code. From the user's perspective, it's a bit redundant.

Also, we cannot give an account to a third party or client to use. For example, if one of the colleagues has their token deleted for some reason and they need a new one, we have to call the service desk of our IT partner and they will send a new one when they have time. It can take a minimum of 10 minutes and a maximum of one day because it's an authentication solution.

I have used this solution for two years.

It's not very stable. It has crashed many times, and there are some issues with the tokens. Sometimes the token will be deleted or locked. If you forget your PIN code, you'll be locked out and someone else has to fix it for you.

I would rate the scalability as seven out of ten.

We're currently using VMware Horizon. We're preparing to migrate to a different product within the next couple of years.

We use Duo for virtual machines, and we can use the same token for Office 365. With one application, you can do everything you need. It's a better solution for our use case.

We pay a license for VMware, and SafeNet is included.

The multifactor authentication application is included in the price we pay for our VMs.

I would rate this solution as eight out of ten.

We use SafeNet Authentication Manager for local user authentication for all of our users.

The solution has helped our organization by allowing all users to connect securely.

The most valuable feature of SafeNet Authentication Manager is authentication.

I have been using SafeNet Authentication Manager for approximately five years.

The stability could improve.

The scalability could improve, we have a lot of downtimes two years ago. this was in the cloud environment, because we purchase SafeNet Authentication Manager as a cloud service, and yet sometimes it was down for two or three hours.

We have approximately 20,000 users using this solution in my organization. This includes all the employees, contractors, partners, and guests.

The support has been very good with this solution.

We were using AOK previously and we switched to SafeNet Authentication Manager because it was more secure.

The initial setup was straightforward. We migrated approximately 20,000 users and it took us eight or nine weeks. It was a very fast implementation, but we had a big team that was working on it.

We used an integrator for the implementation and they were excellent.

We have a supplier, Atos, that does the maintenance on a contract. There are five people that are involved full-time.

We evaluated RSA and some other solutions before and based on our criteria we chose SafeNet Authentication Manager.

We are going to switch from SafeNet Authentication Manager to a Microsoft solution soon.

SafeNet Authentication Manager is a good product, but I think they have difficulty keeping up with other vendors, such as Microsoft. At our company, we have Office 365 already and the authentication solution is already included, there is no need to purchase another product.

I rate SafeNet Authentication Manager a seven out of ten.

It's not that updated, and they are lacking behind some of the new developments.

I am using the 9.0 service pack three version.

I like how the solution allows me to support different types of hardware tokens and integrate with OTP. This solution supports both PKI and OTP. 

The solution should allow for support of multi-tenant architecture.

I have been using SafeNet Authentication Manager for more than five years. 

The solution is scalable. While it's easy, it is only for a single solution, although the SafeNet Authentication Manager also supports Forest. 

The technical support is at a high level. 

The solution is easy to deploy, as Palace provides much administration and many guides. 

Everyone is required for maintenance. 

There is an annual licensing fee. 

There are approximately 50 users making use of the solution in our organization.

I would recommend the solution to others in instances involving PK infrastructure.

I rate SafeNet Authentication Manager as an eight out of ten.

I'm a director of the company and we are customers of SafeNet.

The solution is scalable and stable. 

I'd like to see integration with other platforms.

I've been using the product for close to six years. 

The solution is stable.

The solution is scalable.

The initial setup is simple, you download the app and off you go.

I would rate this product an eight out of 10.