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Microsoft Entra ID vs Thales Authenticators comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Entra ID
Ranking in Authentication Systems
1st
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
278
Ranking in other categories
Single Sign-On (SSO) (2nd), Identity Management (IM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (1st), Access Management (1st), Microsoft Security Suite (2nd)
Thales Authenticators
Ranking in Authentication Systems
15th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Authentication Systems category, the mindshare of Microsoft Entra ID is 5.6%, down from 11.7% compared to the previous year. The mindshare of Thales Authenticators is 1.9%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Microsoft Entra ID5.6%
Thales Authenticators1.9%
Other92.5%
Authentication Systems
 

Featured Reviews

Stafin Jacob - PeerSpot reviewer
Microsoft 365 Security & Compliance Practice Lead at Invoke
Identity has become our central gatekeeper and has provided secure single sign-on for all users
Microsoft Entra ID can improve by focusing more on new passwordless methods and becoming a primary adopter. One feature we would like to see is the ability to have security questions for password resets. I know the current capability is phasing out, so we do not have an alternative method yet. Customers who already use security questions require a smoother transition for that capability to be available. My experience with the deployment has had some challenges, particularly around the Microsoft MFA campaigns. The hardest part is moving users from a different MFA provider to the Microsoft MFA provider, as it ultimately depends on user activity. In large enterprises with numerous users across various geographies, this transition takes time. If there are ways to exert more control around that process, it would improve the situation.
Gustavo Merighi - PeerSpot reviewer
Automation and Telecommunications Analyst at Grupo Energisa
Has an easy-to-use management interface and a straightforward initial setup process
Our primary use cases include multifactor authentication for VPN connections and access to security tools like jump servers and firewalls. We also use it to enhance security measures in an enterprise environment The most valuable feature is the YAML 2.0 integration. It has an easy-to-use…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the B2B connector and the external identity connection functionality."
"I would rate Microsoft Entra ID 10 out of 10."
"The best thing about Microsoft Entra ID is the ease of setup."
"It's an easy product to maintain."
"Having the single sign-on or the multi-factor way with just allowing the application with one tap to authenticate is really smart."
"Multi-factor authentication (MFA) has improved our customers' security posture."
"Privilege identity management is the most valuable feature."
"Every feature in Microsoft Entra ID plays a crucial role in overall security."
"The solution has helped our organization by allowing all users to connect securely."
"The technical support services are good."
"I like how the solution allows me to support different types of hardware tokens and integrate with OTP."
"The solution is scalable and stable."
"We use this solution to log into virtual machines like VMware and VMware Horizon."
"The most valuable feature of SafeNet Authentication Manager is authentication."
 

Cons

"The quality of support is regular. If you contact Microsoft support directly for Microsoft Entra ID, it's faster, but when you do it through a partner, it takes more time."
"Microsoft could improve by stabilizing its branding. I still call it Azure AD. Some of the customers I work with call it Azure AD. Branding makes you stand out in the market, but it is something that also confuses people."
"I believe instead of putting everything in a single form under Microsoft Entra ID, it would be best for Microsoft to segregate these features."
"Maybe there could be a dashboard view for Active Directory with some pie or bar charts on who is logged in, who is not logged in, and on the activity of each user for the past few days: whether they're active or not active."
"The synchronization between my AD and Azure AD needs improvement."
"I'm not certain about the return on investment with Microsoft Entra ID."
"Entra could be improved by enhancing self-service options for end users, such as making password reset options more accessible. This would simplify the user experience for end users."
"The primary thing I would prioritize if we could do this again is the ability to keep a SAM account name instead of having to use a UPN. This causes considerable challenges for us as a customer because we have to reissue identities to everybody."
"The scalability could improve, we have a lot of downtimes two years ago; this was in the cloud environment, because we purchased SafeNet Authentication Manager as a cloud service, and sometimes it was down for two or three hours."
"The problem with SafeNet is that it's not integrated with Microsoft 365."
"I'd like to see integration with other platforms."
"The product could be improved by adding more features for sending tokens via SMS or phone calls."
"The solution should allow for support of multi-tenant architecture."
"The stability could improve."
 

Pricing and Cost Advice

"It's relatively inexpensive in comparison with third-party solutions. It's highly available and supported by Microsoft Azure in our enterprise agreements. With the addition of their B2C tenants, it's hard to beat from a cost perspective now."
"We pay about $35 per user."
"It's pretty good. We're using the native features. It's bundled with our Office 365 licenses. We aren't paying anything extra for Azure Active Directory. It's pretty good for us because it's complementary to Office 365. We're only paying for Office 365."
"We don't really have a choice. It's the one shop in town. If you want this, you have to pay for it."
"We pay an annual subscription fee."
"It is costly."
"The basic tier of Azure Active Directory is free, so many users use the service for free. For a small company having the security and compliance that Azure offers is a great benefit. For small companies that are using the basic services, not having to pay for Azure Active Directory is the main asset because they can manage their users and have authentications tools and security."
"It is bundled with other services and the pricing is quite reasonable."
"Thales is more expensive than its competitors."
"There is an annual licensing fee."
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920,769 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
13%
Financial Services Firm
10%
Manufacturing Company
8%
Government
6%
Comms Service Provider
13%
Financial Services Firm
12%
Outsourcing Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business91
Midsize Enterprise42
Large Enterprise162
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Azure Active Directory?
I primarily use Microsoft Entra ID's free tier, so I have not faced any issues with pricing; I hope this free tier remains available for some time.
What needs improvement with Azure Active Directory?
To improve Microsoft Entra ID, I believe it should be openable with third-party applications to use Microsoft Authenticator, which is currently tied to Entra. There should definitely be a way to re...
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Also Known As

Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
Gemalto Ezio, Ezio, Gemalto Authenticators, SafeNet Authentication Manager
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
Standard Chartered Bank (SCB)
Find out what your peers are saying about Microsoft Entra ID vs. Thales Authenticators and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.