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Microsoft Entra ID vs Thales Authenticators comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Entra ID
Ranking in Authentication Systems
1st
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
277
Ranking in other categories
Single Sign-On (SSO) (2nd), Identity Management (IM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (1st), Access Management (1st), Microsoft Security Suite (2nd)
Thales Authenticators
Ranking in Authentication Systems
15th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Authentication Systems category, the mindshare of Microsoft Entra ID is 5.6%, down from 13.8% compared to the previous year. The mindshare of Thales Authenticators is 1.8%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Microsoft Entra ID5.6%
Thales Authenticators1.8%
Other92.6%
Authentication Systems
 

Featured Reviews

Stafin Jacob - PeerSpot reviewer
Microsoft 365 Security & Compliance Practice Lead at Invoke
Identity has become our central gatekeeper and has provided secure single sign-on for all users
Microsoft Entra ID can improve by focusing more on new passwordless methods and becoming a primary adopter. One feature we would like to see is the ability to have security questions for password resets. I know the current capability is phasing out, so we do not have an alternative method yet. Customers who already use security questions require a smoother transition for that capability to be available. My experience with the deployment has had some challenges, particularly around the Microsoft MFA campaigns. The hardest part is moving users from a different MFA provider to the Microsoft MFA provider, as it ultimately depends on user activity. In large enterprises with numerous users across various geographies, this transition takes time. If there are ways to exert more control around that process, it would improve the situation.
Gustavo Merighi - PeerSpot reviewer
Automation and Telecommunications Analyst at Grupo Energisa
Has an easy-to-use management interface and a straightforward initial setup process
Our primary use cases include multifactor authentication for VPN connections and access to security tools like jump servers and firewalls. We also use it to enhance security measures in an enterprise environment The most valuable feature is the YAML 2.0 integration. It has an easy-to-use…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a very good product and I plan to keep using it because it is very easy to manage."
"Microsoft Entra ID's integration capabilities have been the foundation for our Zero Trust model because my team only sets up integration and Azure App Registrations based on a request and we review them."
"Entra ID's ability to sync with the local Active Directory provides redundancy, allowing authentication via cloud features even if the local Active Directory faces issues. The SSO features with app registrations are also crucial, as we use Azure globally, allowing role and permission assignments directly from Entra."
"If you are familiar with Microsoft, this is the product to use."
"The most valuable feature for us is the B2C functionality of Microsoft Entra ID, which is essential due to our need for external and internal users to log into our system."
"The technical support is pretty good."
"Using Azure AD app services, we don't have to care about secure access to our Dynamics 365 data, as Azure AD performs the authentication on behalf of our application and that's great."
"The solution adds an extra layer of security."
"We use this solution to log into virtual machines like VMware and VMware Horizon."
"The technical support services are good."
"I like how the solution allows me to support different types of hardware tokens and integrate with OTP."
"The solution has helped our organization by allowing all users to connect securely."
"The solution is scalable and stable."
"The most valuable feature of SafeNet Authentication Manager is authentication."
 

Cons

"The synchronization with the local Active Directory and synchronization with all of the users on the local and cloud could be better."
"Microsoft should work on enhancing its machine-learning algorithm to prevent unnecessary lockouts of users."
"I had some issues with the Azure Active Directory on Windows XP. However, it worked well on Windows 7."
"Many people believe that the Azure Active Directory is overly complicated and antiquated."
"The implementation of other third-party MFA such as Okta or Duo could be improved, even though Duo is integratable. The response from actual support tickets is a bit laggy, and I would like them to be more responsive."
"Tech support is inconsistent."
"The solution can improve the educational portion because it is an administration cost."
"The thing that is a bit annoying is the inability to nest groups. Because we run an Azure hybrid model, we have nested groups on-premise which does not translate well. So, we have written some scripts to kind of work around that. This is a feature request that we have put in previously to be able to use a group that is nested in Active Directory on-premise and have it handled the same way in Azure."
"The solution should allow for support of multi-tenant architecture."
"The product could be improved by adding more features for sending tokens via SMS or phone calls."
"The stability could improve."
"The problem with SafeNet is that it's not integrated with Microsoft 365."
"The scalability could improve, we have a lot of downtimes two years ago; this was in the cloud environment, because we purchased SafeNet Authentication Manager as a cloud service, and sometimes it was down for two or three hours."
"I'd like to see integration with other platforms."
 

Pricing and Cost Advice

"There are add-on components and services, such as identity services, that we have to add to our Azure subscription. Only then can I actually say it's on par with the on-prem server edition. Why should I pay for a component? It should be included in my subscription."
"Licensing costs for Microsoft Entra ID remain a concern, especially with the price increases in 2023."
"MFA and P2 licenses for two Azures for fully-enabled scenarios and features cost a lot of money. This is where Okta is trying to get the prices down."
"If you have a different IDP today, I would take a close look at what your licensing looks like, then reevaluate the licensing that you have with Microsoft 365, and see if you're covered for some of this other stuff. Folks sometimes don't realize that, "Oh, I'm licensed for that service in Azure." This becomes one of those situations where you have the "aha" moment, "Oh, I didn't know we can do that. Alright, let's go down this road." Then, they start to have conversations with Microsoft to see what they can gain. I would recommend that they work closely with their TAM, just to make sure that they are getting the right level of service. They may just not be aware of what is available to them."
"Licensing is easy."
"It is a packaged license. We have a Premium P1 subscription of Office 365, and it came with that."
"The cost is billed on a per-user licensing basis."
"I am not involved in the pricing or licensing, so I can't speak to that."
"There is an annual licensing fee."
"Thales is more expensive than its competitors."
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Financial Services Firm
11%
Manufacturing Company
7%
Government
7%
Comms Service Provider
12%
Financial Services Firm
12%
Manufacturing Company
10%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business89
Midsize Enterprise42
Large Enterprise162
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Azure Active Directory?
I would rate the pricing of the product as four out of five. The product is definitely good, and I see it as part of the future roadmap for managing all endpoints.
What needs improvement with Azure Active Directory?
I believe instead of putting everything in a single form under Microsoft Entra ID, it would be best for Microsoft to segregate these features. For example, if someone wants to design the Conditiona...
What needs improvement with Thales Authenticators?
Currently, the solution fulfills our requirements. We are very satisfied with its features, and do not have any specific ideas for improvement right now. Perhaps, in the future, three-factor authen...
What is your primary use case for Thales Authenticators?
Our employees, whether working on-site or remotely, use Thales Authenticators for two-factor authentication to log in to their laptops or PCs. This is our primary use case.
What advice do you have for others considering Thales Authenticators?
From our past years of experience, the solution is very smooth, and we have had a good experience with it. We would definitely recommend Thales to others for its reliability and features. I'd rate ...
 

Also Known As

Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
Gemalto Ezio, Ezio, Gemalto Authenticators, SafeNet Authentication Manager
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
Standard Chartered Bank (SCB)
Find out what your peers are saying about Microsoft Entra ID vs. Thales Authenticators and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.