Ubiquiti Wireless Reviews

The platform has been extremely beneficial for our organization. It is easy to set up, and we use a Dream Router, which includes power over Ethernet. This allows all access points to be powered and managed centrally. We also have a guest network alongside our corporate network for visitors, and its remote management capability has been particularly useful.

The solution's most valuable features include ease of use and management and the built-in security options in the Dream Router. From a central location, I can monitor traffic, block sites if necessary, and manage access points efficiently. Additionally, remote management via their cloud portal is a great advantage.

One area of improvement could be the inclusion of conditional forwarding in the Dream Router. This feature would allow me to route certain domains through specific paths, which would be a helpful addition.

I have been working with Ubiquiti Wireless for about 18 months.

The product is extremely stable. I rate the stability a ten out of ten. 

We have about 20 endpoints using Ubiquiti Wireless in our company. It is being used extensively, and we plan to increase its usage at another site.

I rate the scalability an eight. 

They have good documentation and community support online.

I used Sophos before switching to Ubiquiti Wireless. I decided to switch because the Sophos kit was expensive and had reached end-of-life, meaning it no longer supported older versions of its hardware.

The initial setup is easy. It took me about a week to deploy, although it could have been done in less time. The deployment involved connecting the system to the Internet, setting up the access points, creating the networks, and adopting the wireless access points into the network for management.

I rate the process a ten. 

I have used various solutions, including Avaya and TP-Link. Still, I found Ubiquiti Wireless to be the most suitable for my needs due to its cost-effectiveness and robust management options.

Overall, I rate Ubiquiti Wireless a ten. 

We use the tool internally and for client portfolios.

We had a client with a power plant. Different wireless devices from various brands caused problems. We fixed it using the Ubiquiti Wireless UDM controller and installed 75 access points and antennas.

The tool's most valuable feature is SD-WAN. It is easy to use and manage. In terms of reliability, we don't get many tickets or a service request after the installation. It's like installing and forgetting the device. In one railway construction project where we installed Ubiquiti three years ago, we've only received two inquiries since then. We provide remote support.

The solution has very good product lines. However, it feels like some models overlap. For example, a new model is announced after three months, and another new model is announced shortly after. So, the release cycle feels too short, and some features overlap. Overall, the products are very good and reliable.

I have been using the product for five years.

I rate the tool's stability a nine out of ten.

Combining internal users within our organization and clients in our existing managed service, we have approximately 3,000-3,500 users using Ubiquiti Wireless. I rate its scalability a nine out of ten.

I rated technical support as an eight out of ten because we rarely need to call them. Instead, we usually email the community or local distributors for support, and they assist us. However, in terms of implementation, we don't rely on technical support.

Positive

I used Aruba, Meraki, D-Link, and Cisco before Ubiquiti Wireless. We chose to switch from Cisco, Aruba, and Meraki to Ubiquiti Wireless mainly because most clients prefer cost-effective solutions. While brands like Aruba and Cisco are expensive. Ubiquiti is a US brand.

Our organization handles Ubiquiti Wireless maintenance and troubleshooting internally. We also provide managed services for some clients, managing all the day-to-day transactions and monitoring their wireless networks. We have about eight wireless engineers responsible for all technical aspects, including deployment and maintenance of Ubiquiti Wireless and other technical tasks.

The tool doesn't have any licensing costs.

We don't solely rely on built-in firewall features for enterprise-level security. Instead, we often use another brand or third-party firewall the client prefers as the primary defense. For clients with less sensitive data transactions or those running via the cloud, we trust the firewall features of Ubiquiti's UDM Pro.

I rate the solution overall as a nine out of ten. There's always room for improvement, and we anticipate future developments and innovations.

My company uses the product to deal with the Wi-Fi networking part for our customers to provide Wi-Fi coverage for our customers.

My company has to wait for a response from the product's support team. From an improvement perspective, the product's support team should be quicker to respond.

As a reseller, it would be good if Ubiquiti Wireless could provide a global cross-customer portal where we can see all our installations in just one place. If my company has to connect with our customers for maintenance purposes, we can only connect with that specific customer. It would be good to have a portal in Ubiquiti Wireless, similar to what Trend Micro offers, in which, on just one interface, the company is able to see all the customers who use Trend Micro products, and with just one click, we can connect with a specific customer.

I have been using Ubiquiti Wireless for three to four years. I am a reseller of the product.

Stability-wise, I rate the solution a nine out of ten.

My company doesn't have to deal with really big networks since our target is in the area of installation, but we never had a scalability problem with the product. If a user needs more of the solution for better coverage, our company can install a couple of more devices. There is absolutely no scalability problem.

My company does not have any open issues with the product's support team. In general, the product's support team is pretty good.

I rate the technical support a seven out of ten.

Neutral

I have experience with Mikrotik and Cisco. Mikrotik is a really good product, but it is really complicated. You cannot use Mikrotik if you are not a trained technician. Compared to Mikrotik, Ubiquiti Wireless is easy to use.

For our company's target customers, which are small businesses, we prefer to provide Ubiquiti Wireless. My company does not currently use Mikrotik and Cisco.

The product is very easy to install. My company only deals with the software configuration part of the product. My company is not certified to attach Ubiquiti Wireless to the ceilings or the walls since Ubiquiti has a set of electricians to take care of the fittings. My company only configures the product from a networking point of view. I see that the configuration part of the product is really straightforward.

One or two people are required to configure the product. It is even possible to configure the product from a remote location without having the need to assess the customer's headquarters.

The product is neither expensive nor cheap. It is an averagely priced product. The price is correct for the product a user gets. It is a really good product. It is a product that is easy to maintain. I think the price of the product is adequate.

There are no licenses connected with the product. You just buy the product and install it, while the software is free with the device.

A scenario where Ubiquiti Wireless significantly improved our company's network connectivity stems from the fact that it is really simple and intuitive to use. Before Ubiquiti Wireless, my company used other brands that were complicated and hard to configure. And Ubiquiti Wireless has a pretty clear web interface. For mobile devices, the product is really easy to configure.

The most beneficial part of the solution related to network management stems from the fact that it is possible to get it configured and used via a mobile phone application. The product is usually versatile and allows users to configure the tool in many ways, including adding it as a bridge between one tool and another. There are many ways that the tool can be configured to meet the specific business needs of a customer.

Ubiquiti Wireless' unified controller has impacted the efficiency of our company's network operations since it simplifies the configuration and management of the Wi-Fi network.

The main strength of Ubiquiti Wireless is the ease of use it provides to users.

The maintenance part of the product is pretty easy. Once the product is configured in a proper way, it works forever. There is not much need for a maintenance part until and unless there is a need to change something.

The setup phase of the product is easy, meaning there is less effort required to deal with the setup process, which means fewer costs are involved during the installation for the customer. The installation part of the product is straightforward, which ensures that there is a cost-saving for the customer. During the first attempt itself, you can set up the system in the right way, and there is no need to spend extra time on areas like fine-tuning. The installation is so easy that the product is up and running during the first setup process itself.

I rate the overall tool a nine out of ten.

Ubiquiti wireless is quite good for us, especially in terms of price and functionality. We often provide maintenance services to companies for their internal land areas, and we rent or sell access points to them for Wi-Fi access. Additionally, we provide support for their internal network, which is why we use Ubiquiti access points.

We mostly use Ubiquiti solutions due to their affordable price. We sell to a lot of small businesses that only require basic Wi-Fi functionality in their offices or shops, and they don't need many features or management options. So we opt for Ubiquiti products. 

As for bigger projects and larger clients, we let them choose, and they sometimes go for products from vendors like Aruba. However, bigger companies usually make their own choice, and we are able to provide some vendors but not point them toward a specific system.

Three years ago, we were only selling Ubiquiti access points to small companies that needed only one access point.

They had issues with having more than one access point at the time. However, in the past year, we have been selling more and more Ubiquiti access points because those issues have been resolved, and we can now provide more than one access point. It is due to management improvements or some features currently working together correctly in the office.

Therefore, the most valuable feature is more access points. In the past, getting access points delivered and purchased was quite difficult. One of the options was to use Ubiquiti, which was much easier to obtain than Aruba, which took longer to get access points.

We use a program that creates heat maps for our customers. I'm not sure if Ubiquiti has some features like that, but sometimes we only have a floor plan of the office and need to determine how many access points and which models to propose to the customer. In such cases, we use those programs from other vendors.

We provide managed services, rent out the equipment and take care of the internal network support. Central monitoring is the main functionality that should be included in the product we offer to bigger customers. It could improve the quality of implementation, help in integration, and provide better metrics.

I've been working with Ubiquiti wireless for about two years now.

We have not had many problems with our existing customers who use it extensively.

Currently, Ubiquiti has no issues with scalability, so there are no problems in scaling that network and the conference off.

We haven't had any problems with deployment.

Our team is experienced in networking. Most of our customers already have existing cloud solutions and products with us. Sometimes we know about their network and switches and provide Internet for them, so it's quite easy.

It's just configuring the access point, sometimes at our or the customer's office, and then mounting them under the ceiling or wherever the company wants them.

Our team does the hard work of mounting the access points. We haven't heard of any problems with deployment.

Ubiquiti is one of the cheaper options among its competitors. The company usually does not have much product information when it chooses the vendor. And others choose the solutions, like HP and others, because these solutions have a stronger brand in the market.

Whereas, we have compared with the other providers in our market. And for small businesses, the first option is to choose less expensive products. So, of course, the biggest products we're selling are because of the low price.

We had some issues a few years ago. That's why we were selling only to those customers who needed only one access point, such as small shops or offices with ten people. Now, we don't have any problems. 

We need to provide one vendor access point, and we have some issues with customers with another vendor, like Ruckus. We used to work a lot with Ruckus vendor access points, but we're buying fewer now because they have bad delivery times. If we want to buy a new one and have many customers who now have Ruckus, we have difficulties getting a new one or changing it. We are thinking about changing all the office access points to Ubiquiti.

Currently, I see the best value for price in the market regarding Ubiquiti wireless. Also, the delivery time is quite good, and we haven't had any problems. We are using a few models like Long Range, Pro, Wi-Fi 6, NeoGen, and J2028, and they have everything that small and medium businesses need. So, I would recommend this solution to other people.

Overall, I would rate the solution an eight out of ten. We are happy with the solution and increasing its usage.

Ubiquiti is the primary wireless solution for my workplace, and we'll likely continue to use it for a while. With a few exceptions, Ubiquiti is the wireless hardware for the vast majority of our campuses.

Ubiquiti is intuitive. The management interface is user-friendly. You can easily make changes and do the things that need to be done. 

Ubiquiti isn't as good for larger networks as any of the other wireless solutions. It lacks performance, coverage, and some of the advanced capabilities other solutions have. 

Take, for example, integration with FortiNAC. Cisco, HP, and the other big names can move devices from one wireless subnet to another with FortiNAC on the fly, but Ubiquiti cannot. When we connect them to this special network, I have to turn them off and on, disconnect them from the wireless, and then reconnect. Then, it can be put into the correct location, but that's it. It's a small thing, but it's noticeable,

It's hard to describe it in terms an end user would understand, but on the back end, it lacks some of those capabilities. It's not a true large enterprise solution. They're fantastic for small and medium-sized businesses, especially for the price, and they perform well when needed. For my part, I would actually like to move to something more appropriate for the size of our network, but again, Ubiquiti is so cheap.

I have used Ubiquiti for nearly two years. 

The stability is pretty good for the most part. Occasionally, I need to restart access points, and one might periodically forget how to pick up an IP address, so I have to fiddle with it. It isn't something that happens often, but it does come up. 

There are some limitations on scalability. It's a great solution for smaller networks. On larger networks, little things start stacking up after a little while. They haven't been terrible, but I don't feel like Ubiquiti is a true enterprise-level wireless solution.

The most valuable aspect of Ubiquiti is the price. Compared to competing solutions like Cisco Aironet, HP Aruba, ExtremeWireless, or Ruckus, Ubiquiti is the cheapest by far. It's not even close. That's their biggest selling point.

Their latest model is the Enterprise 6, which can do Wifi 6. You can get that access point for $300, whereas the equivalent from Fortinet is closer to $800 or $900.

Also, Ubiquiti access points are more readily available than other ones due to supply chain issues. Problems with the supply chain have forced me to make several different product changes because it might take six to eight months to procure some products.

That's a challenge we're facing with other access points, such as Fortinet. If I were to buy a Fortinet access point, it might be half a year before I get it. Ubiquiti is available within a couple of weeks.

I rate Ubiquiti Wireless seven out of 10. If you're considering Ubiquity, you should look at the scale and the scope of your deployment. Ubiquiti is a great solution for a small or medium-sized company if you're not trying to do really sophisticated networking. 

I've consulted for small clients where I think it would make sense. You actually see them a lot in hotel rooms. If you are looking to do more advanced wireless stuff or like network access control or wireless containment, and you're trying to control a larger network, you probably should go with one of the high-end solutions.

In the school area, we have deployed Ubiquiti Wireless. Each floor has four Ubiquiti Wireless solutions. We have indoor and outdoor solutions and it is used for long-distance communication. Indoors, the students rely on Ubiquiti Wireless for day-to-day academic activities, like classes, attending seminars, everything. We have deployed Ubiquiti Wireless in their applied building, and it has a controller also, a virtual machine controller.

Before the deployment of Ubiquiti, we were running local authentication mechanisms like WPA2 personal with the local wireless routers. We were not able to implement WPA2 enterprise authentication methods. After the implementation of Ubiquiti Wireless, we were able to implement this WPA2 model authentication with a username and password. It becomes more secure and students and staff can easily rely on it to meet their daily needs.

It has a radius authentication mechanism. In our enterprise authentication, our authentication type is radius 8.2.1X authentication. Ubiquiti is readily supporting that. We have a separate SSID with 8.2.1X authentication, and with Ubiquiti Wireless, we can spread it across all our buildings with the SSID network.

The initial setup is simple. 

It is stable. Ubiquiti outdoor access points in particular, are really stable, and if there are no obstructions, Ubiquiti works well.

Ubiquiti requires more improvement in wireless penetration. It has significantly less penetration in indoor devices. When it comes to indoor devices, Ubiquiti Wireless does not have penetration power, so when we deploy it in closed rooms, it fails to connect. This is one drawback that has to improve.

When indoor access points failed to penetrate into rooms, we had to deploy single access points in each room, which seemed to be really costly. Still, when compared to Fortinet, it has an outdoor access point model also. The outdoor access point is relatively stable in comparison.

The solution needs to offer more scalability.

It does not have traffic shaping or traffic policies in its wireless requirements. We have to completely depend on an additional firewall for traffic shaping and policies. 

We've been using the solution for six years. 

It is a stable solution. It's reliable. There are no bugs or glitches. 

It is not very scalable. 

We have six networking people using the solution. 

We are not planning to increase Ubiquiti as we don't have good feedback regarding Ubiquiti Wireless. 

Technical support is good.

Positive

We have a mix of Ruckus Wireless, Ubiquiti Wireless, Jenkins Wireless, et cetera. We are also using Fortinet APS for Access Points.

We had a lot of issues with Fortinet regarding connectivity, stability, and everything. We tried to move to Ubiquiti, which was actually somewhat stable. We tried it out in our one building and when compared to Fortinet, it had a slightly higher advantage, however, still, we had issues with the penetration power.

We are planning to migrate more to Ruckus and Aruba.

The solution is very easy to set up. It is not overly complex. 

It's fast to deploy and only takes two to three hours. 

We have six people that handle deployment and maintenance. 

We handled the deployment in-house. 

I cannot recall the exact pricing. However, my understanding is that the pricing is very good.

We are a customer and end-user.

We're using the latest version and have updated it. 

Ubiquiti Wireless is an access point wireless solution. However, I would suggest it more for outdoor use. For outdoor devices, if you deploy Ubiquiti, then you'll get the proper signal and coverage. If you are in a building, or any other premises that have obstructions or hard walls, then I would suggest not using Ubiquiti Wireless. It has less penetrating power. It will not come inside rooms. 

I'd rate the solution six out of ten.

The platform has a valuable console providing a centralized hub for device management, enabling users to log in and access devices effortlessly. The users gain visibility into the velocity of networking to each user. However, the standout feature lies in its ability to seamlessly manage multiple access points from a single interface.

The product or service could be improved by providing round-the-clock support directly from the company. A contract solution with 24/7 support would greatly benefit users, especially in critical situations requiring immediate assistance. It would enable users to address issues promptly and ensure uninterrupted network operation. It is important for small companies like ours, where we may need more expertise to troubleshoot problems independently.

We have been using Ubiquiti Wireless for a year.

The platform is stable. I rate the stability a nine out of ten.

The platform is easy to scale.

We previously used Tableau. However, we encountered challenges integrating various access points into the same networking environment.

The initial setup is simple. However, it depends on the number of shipments per month. In our scenario, with ten shipments per month, the setup took around four hours. This time frame includes finding all the necessary information on websites, considering our need for prior experience with this equipment. Despite this, we completed the setup within the allotted time frame of four hours.

I rate the process a nine out of ten.

The platform offers a one-time purchase cost. It has competitive pricing.

Ubiquiti wireless proves especially helpful in scenarios requiring mobility. Transitioning from wired to wireless connectivity facilitates flexibility for users previously tethered to Ethernet cables connected to switches.

The platform is very simple to set up and provides a lot of information in the network. It is suitable for small companies. I rate it an eight out of ten.

The solution has a user-friendly interface. It has many essential features, including encryption. 

The solution's stability and setup process could be better. Also, there could be a LAN controller feature similar to Ruckus in Ubiquiti's next release.

We have been using the solution for two years.

The solution is stable. Although, we encounter stability issues in crowded areas.

The solution is suitable for small and medium businesses. We have 20-25 users in our organization.

I refer to support documentation in the case of queries for the solution. It is good and helpful.

The solution's initial setup could be more straightforward. It takes half an hour to complete tests and finish the process after installation.

The solution's price is reasonable for a basic device.

Compared with the solution, Ruckus has a lot of software and tools for wireless functionality. It also has a LAN controller feature which is not available in Ubiquiti. I prefer using Ruckus or Cisco products while working for large companies.

I rate the solution a seven out of ten.