Ubiquiti Wireless Reviews

The solution's software controller is very nice and provides good advantages. It's easy to program and provides really good quality and excellent performance.

We face difficulties with Ubiquiti's supply chain because their products are usually out of stock. Ubiquiti Wireless does not have local support. Having local support is very important for installers or resellers, and they don't have it with Ubiquiti. We have to try to talk with somebody in Latin America for support, which is complicated.

I have been using Ubiquiti Wireless for ten years.

I recommend Ruijie instead of Ubiquiti Wireless. Ruijie provides local support, lower prices, and very high margins.

The solution has a reasonable price but a very low profit margin. I am talking about less than three percent of the margin, and we cannot work with that.

Ubiquiti products are really good. I am a B2B wholesaler, and my type of business requires profit to sell to my installers or for my installers to sell to the end customers. Right now, Ubiquiti doesn't offer that. They are selling the product on their website. We face difficulties with Ubiquiti's supply chain because their products are usually out of stock.

I would recommend Ubiquiti Wireless as a brand. However, we are no longer recommending it in my business. I am a wholesaler who recommends installing wireless or network solutions for other companies. I no longer recommend Ubiquiti Wireless because it is not profitable.

Overall, I rate the solution an eight out of ten.

The most valuable aspect of Ubiquiti is the ease of setup. It's easy to set up, secure, and use. It works on an adoption basis. I can pull the system up, design a network, and pull 20 different Ubiquiti units into it.

It depends on whether you're setting up separate VLANs or whatever, but let's assume a normal scenario with a standard network. You pull all the systems into it and adopt them all, then Ubiquiti incorporates the system into whatever structure you want.

Ubiquiti could develop a more elaborate firewall solution. Their firewall solutions at the moment are entry-level. Maybe they don't want to bring those products in because many people prefer putting a third-party firewall into a solution like that. We usually do. 

We use Untangle, but the big question at the end of the day is which market they want to target.  They're offering an entry-level firewall product, but if they improved, they could aspire to the higher end and maybe take on the likes of FortiGate and Untangle. Sophos has a complete end-to-end solution with a high-end firewall and AP.

Ubiquiti should approach things like Sophos and make a more comprehensive product. It would be so nice to integrate an end-to-end solution that gives you control over your network. I could set everything up and see it all on the same protocol, roll-out, setup, etc.

They could maybe also make their setup software a little more user-friendly. I don't know if they can improve it much, but they could make it more accessible specifically to first-time users. When you're just starting out, you might not understand you need to download the software and have certain configurations in your web browser to link to it. They could do away with that, but I'm not sure how much of a security impact it's going to have.

I've used Ubiquiti for five or six years.

Ubiquiti is extremely stable. Aside from maybe user issues and that kind of thing, I've never had any of my Ubiquiti installations go down due to product failure. I've never had an AP or switch fail on me.

Ubiquiti is highly scalable.  I've seen Ubiquiti rolled out in massive setups and huge buildings. I know companies that run large warehouses, manufacturing, etc., and their whole backend infrastructure is Ubiquiti. They are pleased with it.

They function as well as Cisco core switching. Sometimes it just depends on the scenario, but from a scalability point of view, all Ubiquiti products work together. 

I can mix old Ubiquiti access points, LR units, etc., with new Ubiquiti products. More recently, they've done things like Nano and Wifi 6. You can't mix the Wifi setups, but that's a technology issue, not a product issue. That allows a lot of scalability. Most of them don't reach layer 3 level on their standard switches, but most are layer 2. You have edge switching and layer 2. It's rudimentary networking.

We work with local Ubiquiti support, which has been excellent. I would rate them eight out of 10. 

It's a fairly easy setup even if you don't know Ubiquiti and it's your first time. You follow the instructions. Compared to something like NewCitrix, Ubiquiti is a million times easier to set up. So I think Ubiquity would be for a normal IT guy and whatever, Ubiquiti would be an easy setup where, specifically guys like that, that have to set up NewCitrix, you have to learn how NewCitrix works and then run with it like that. But from initial setup, I find Ubiquiti extremely easy to set up.

Ubiquiti is on-prem, but it has a cloud-based deployment and management system. You connect it to the system and do your setup as soon as you've done your setup, and you basically finalize your system, then you can take that cloud link away. Your system runs without it.

All the vendors' prices have gone up, so Ubiquiti has gotten more expensive. In terms of price versus performance, they're still well priced, but they are more expensive than entry-level products like Tenda and TP-Link. 

At the same time, it's still affordable enough for a home user. We do a lot of homes sometimes. So, a home user that has the money, that wants the reliability and whatever, I would put UniFi in their house before I would put in Tenda or a lower end product. In that respect, I definitely think Ubiquiti is very well priced, so I would give them easily a four out of five on pricing.

From a price perspective, compared to Cisco, where you could put one AP down for Cisco, and get a lot of users, a lot of security and everything like that. For the same price, you can put down three Ubiquiti's and those three Ubiquiti's can do what the one Cisco unit could do.

I rate Ubiquiti Wireless eight out of 10. I would definitely recommend Ubiquiti to others unless it's a scenario where you have a massive deployment or the client has an existing Netgear, HPE, or Aruba setup. 

Their products are durable and easy to use. Ubiquiti fits into that mid-market segment. Ubiquiti slots in below Aruba, Cisco, and all those heavy-duty systems, but it's still a robust product. In most cases, I'd suggest Ubiquiti over and above your bigger names like Cisco, Netgear, etc. It's definitely a cut above things like TP-Link and Tenda. It has its own market share right there in the middle

When you're managing more units, it helps to have handover and the capacity to switch between multiple inputs and outputs. Ubiquiti handles that well. Obviously, when you have hectic layer 3 networks and huge roll-outs, HPE and all of those other big names are more appropriate products. However, Ubquiti is the most reliable product in 80 percent of general use cases.

I installed the Ubiquiti UAP-AC-Pro at our HQ, which is a converted church. The WiFi coverage is excellent, thanks to the 3x3 MIMO antenna.The dual band throughput is very fast and extremely stable. Ubiquiti use their own UniFi Controller software, which is regularly updated with new and improved features. It is an enterprise Wireless Access Point at a domestic price.

It provides effective wifi service to complement our data network infrastructure. We are located in an area where WiFi penetration is high and yet we have not suffered from interference, which might be due to careful management of frequencies that have been set manually. This was possible due to the RF Spectrum feature within the AC-Pro AP. These are incredible features for a device ranging around £130.

The UniFi Controller Software provides excellent statistical and monitoring facilities. The 3x3 MIMO antenna provides excellent coverage and the product is well supported by Ubiquiti in terms of firmware updates. Installation is easy with seamless integration of additional APs. The dual band wifi provides very fast throughput of 450 Mbps at 2.4 Ghz and it claims 1300Mbps at 5 Ghz although I have not witnessed this so far but our fibre connection to the internet is currently governed at 100 Mbps duplex. The AP has been running in excess of 2 years with no glitches whatsoever.

The product technical support could be better, although the user forum is extremely useful. I have run chat sessions with Ubiquiti tech support, which was very helpful but you can sit in a queue for some time, depending on the time of day.

We are using Ubiquiti Wireless in a small environment. I am also involved in selling and using Ubiquiti products. We have been using products such as the Pro, AC Pro as an access point, and UDM Pro Plus for over ten years.

The seamless roaming feature was significant at the beginning, making it easier to grow into the system. The whole provisioning, configuration, and adapting process is user-friendly and considered an industry-standard in our environment. The centralized configuration with a graphical interface was a unique feature when we started, and it remains beneficial. It allows for easy deployment and expansion.

The firmware updates can sometimes be too quick and have flaws, especially for early access users. The availability of products has improved but could still be better, as there were delays in the past. There are limited wireless camera options in the Ubiquiti range, which is an area they could expand.

We have been using Ubiquiti Wireless for over ten years.

The product has been very reliable. We never experienced an outage with Ubiquiti, even in our small environments with around sixty clients and eight access points.

For standard networks and small environments, Ubiquiti offers flexible scalability. It is easy to grow by adding new devices.

Before Ubiquiti Wireless, we used products from Netgear, Aruba, and Ruckus. We switched because Ubiquiti provided a centralized configuration with a graphical interface, which was attractive and practical for our needs.

The initial setup was quite straightforward. The configuration interface is user-friendly and doesn't require top specialists.

We initially spent around 10,000 euros on this solution and have been running it for several years. An access point costs approximately 160 to 180 euros.

We evaluated products from Netgear, Aruba, Ruckus, and Mikrotik. Ubiquiti's combination of features and price was more suited to our needs.

I would rate Ubiquiti Wireless nine out of ten over the last ten years. I am very happy with the product.

Some of our customers have a user base as high as 250.

Ubiquiti devices are centrally managed, and you can log into the access points via SSH. If the GUI isn't working for some reason, you can intervene via SSH.

It's difficult to get Ubiquiti hardware in Germany, which poses a problem because I urgently need some routers and other devices that we cannot acquire right now. 

Ubiquiti is also slow to adopt new technologies. We are transitioning to Wi-Fi 6, and there aren't many products. They have mostly Wi-Fi 5 products, but there are only two Wi-Fi 6 products. It's okay for places we have already equipped, but it's a bit hard for new places.

Their gateway is good for people who lack an IT background and need to rely on a GUI. For example, they have a special gateway for that product group within the wireless devices. However, I find it to be restrictive. It's a dedicated gateway from the wireless to the internet. While the approach is clever, it would be helpful if it were more like their Edge devices.

The product group known as Edge has two GUIs: one for the people without a technical background and another for advanced users. You can also use the command line interface. These devices don't have that approach. You only have the GUI. While the GUI has broad functionality, it still lacks the flexibility IT professionals need.

I have been using Ubiquiti for six or seven years.

We haven't had any problems. You even can handle a large number of access point users. You get good quality for the price. 

Scalability is one reason we use Ubiquiti. It's easy to scale up because of the centralized administration approach. 

Ubiquiti has excellent internet forums, but there's hardly any support. You can email them, and they will respond quickly but you might not get the solution you need. However, it's relatively easy to get quick information about an issue because the open-source community supports Ubiquiti very well.

The problem with their call centers is that they sometimes even don't know what they're talking about, and they are costly. You go to the internet if you have an issue, and you'll usually get your answer. Cisco has service plans that you don't get with Ubiquiti, but you pay a fair price for the hardware. 

I've worked with Cisco. Cisco products always have issues you need to patch, and it's an old brand. Cisco can do everything, but you'll need to spend lots of money educating your staff. Anyone who can use Linux can handle Ubiquiti. While Cisco solutions are powerful, you need a Cisco-certified expert, and these guys are very expensive. You need to hire them or train your staff. Either way, it costs you a lot of money For me, Ubiquiti is the product of choice because of the flexibility it provides us.

Setting up Ubiquity Wireless is simple, and when something doesn't work, you can intervene via SSH. 

I rate Ubiquiti eight out of 10 for affordability. The hardware prices are the easy part. However, the costs of maintaining and operating the infrastructure can be expensive. 

By comparison, Netgear isn't as flexible as Ubiquiti. I can automate Ubiquiti on a large infrastructure because Ubiquiti devices run on Linux. I can write a Linux script that is executed on the devices, and quickly automate it. This is also possible with Cisco, but not Netgear. Netgear devices are common, but I always call them hobby devices. If you're just an ambitious hobby user, these devices are fine, but they are not for professionals.

I rate Ubiquiti Wireless seven out of 10. These devices are suitable for small and medium-sized enterprises. If you use the Edge line of products, you need to understand protocols or networks, architectures, etc. They're perfect because you can almost do everything with Cisco products for a much better price with a significantly lower learning curve.

Right now I am testing SNMP, and version three SNMP is proving a little bit difficult.

All of Ubiquiti Wireless's access points are PoE. All the access points are well-built and robust. All the access points provide good connectivity and are reliable. They integrate into the management console very easily, making diagnostics and configuration changes simple. The range and coverage are impressive, with the product performing well even in offices with thick walls where other products had failed.

I would like to see improvements around the firewalls and some of the internal workings, such as DNS testing. Additionally, the documentation needs improvement. It is good, but it lacks depth and is more targeted at SOHO users. Enterprise users require more details and options.

Ubiquiti Wireless access points are reliable and I have not had any issues with them so far.

I purchase the product in a bundle, buying like ten access points in one go.

I would absolutely, without a doubt, recommend Ubiquiti Wireless to others. Their range is broad and their feature set is robust. I do not have any hesitation in recommending them to any type of company. I would rate the product a nine.

Our primary use case for this solution is for access points for internet services for our clients and the devices they have on them.

I would say that the user experience is pretty good in this solution as well as the roaming solution part of it.

I would like to see this solution have any kind of captive portal on the tool or user accounting tool. This would be quite useful for companies.

I have been using this solution for about two years.

My impression of the stability of this solution is that it's really good as we don't have any issues with it.

My impression is that this solution is scalable. There are about 400 users of this solution in our company.

My impression is that the initial setup process is straightforward. It took about one week to complete the deployment. I think there is one person involved in the deployment and maintenance of this solution.

Our IT management team did the deployment.

I would recommend this solution to other people as it's a good solution. I would also advise them that if they have voice services and they want to have it connected everywhere in their building, this tool is for them as it's quite good on roaming and has a good quality for voice and pictures in live streams.

I would rate this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.

My company uses the product to deal with the Wi-Fi networking part for our customers to provide Wi-Fi coverage for our customers.

My company has to wait for a response from the product's support team. From an improvement perspective, the product's support team should be quicker to respond.

As a reseller, it would be good if Ubiquiti Wireless could provide a global cross-customer portal where we can see all our installations in just one place. If my company has to connect with our customers for maintenance purposes, we can only connect with that specific customer. It would be good to have a portal in Ubiquiti Wireless, similar to what Trend Micro offers, in which, on just one interface, the company is able to see all the customers who use Trend Micro products, and with just one click, we can connect with a specific customer.

I have been using Ubiquiti Wireless for three to four years. I am a reseller of the product.

Stability-wise, I rate the solution a nine out of ten.

My company doesn't have to deal with really big networks since our target is in the area of installation, but we never had a scalability problem with the product. If a user needs more of the solution for better coverage, our company can install a couple of more devices. There is absolutely no scalability problem.

My company does not have any open issues with the product's support team. In general, the product's support team is pretty good.

I rate the technical support a seven out of ten.

Neutral

I have experience with Mikrotik and Cisco. Mikrotik is a really good product, but it is really complicated. You cannot use Mikrotik if you are not a trained technician. Compared to Mikrotik, Ubiquiti Wireless is easy to use.

For our company's target customers, which are small businesses, we prefer to provide Ubiquiti Wireless. My company does not currently use Mikrotik and Cisco.

The product is very easy to install. My company only deals with the software configuration part of the product. My company is not certified to attach Ubiquiti Wireless to the ceilings or the walls since Ubiquiti has a set of electricians to take care of the fittings. My company only configures the product from a networking point of view. I see that the configuration part of the product is really straightforward.

One or two people are required to configure the product. It is even possible to configure the product from a remote location without having the need to assess the customer's headquarters.

The product is neither expensive nor cheap. It is an averagely priced product. The price is correct for the product a user gets. It is a really good product. It is a product that is easy to maintain. I think the price of the product is adequate.

There are no licenses connected with the product. You just buy the product and install it, while the software is free with the device.

A scenario where Ubiquiti Wireless significantly improved our company's network connectivity stems from the fact that it is really simple and intuitive to use. Before Ubiquiti Wireless, my company used other brands that were complicated and hard to configure. And Ubiquiti Wireless has a pretty clear web interface. For mobile devices, the product is really easy to configure.

The most beneficial part of the solution related to network management stems from the fact that it is possible to get it configured and used via a mobile phone application. The product is usually versatile and allows users to configure the tool in many ways, including adding it as a bridge between one tool and another. There are many ways that the tool can be configured to meet the specific business needs of a customer.

Ubiquiti Wireless' unified controller has impacted the efficiency of our company's network operations since it simplifies the configuration and management of the Wi-Fi network.

The main strength of Ubiquiti Wireless is the ease of use it provides to users.

The maintenance part of the product is pretty easy. Once the product is configured in a proper way, it works forever. There is not much need for a maintenance part until and unless there is a need to change something.

The setup phase of the product is easy, meaning there is less effort required to deal with the setup process, which means fewer costs are involved during the installation for the customer. The installation part of the product is straightforward, which ensures that there is a cost-saving for the customer. During the first attempt itself, you can set up the system in the right way, and there is no need to spend extra time on areas like fine-tuning. The installation is so easy that the product is up and running during the first setup process itself.

I rate the overall tool a nine out of ten.