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reviewer1606617 - PeerSpot reviewer
Network Administrator at a real estate/law firm with 201-500 employees
Real User
Aug 28, 2021
Is stable and easy to install
Pros and Cons
  • "I like that it's very easy and very stable. It's easy to install as well."
  • "We need an official distributor in Egypt as we don't have one right now."

What is our primary use case?

It's useful for me because I can extend more devices to my clients so that they can connect in the summertime. In the summertime, you have high traffic because everyone is on vacation, and they can connect to a wireless solution.

What is most valuable?

I like that it's very easy and very stable. It's easy to install as well.

What needs improvement?

We need an official distributor in Egypt as we don't have one right now. Also, integration with other platforms will be good.

For how long have I used the solution?

I've been using it for six years.

Buyer's Guide
Ubiquiti Wireless
May 2026
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What do I think about the stability of the solution?

It's a very stable solution.

What do I think about the scalability of the solution?

Sometimes, I feel it's scalable. We have 500 users of this solution.

How was the initial setup?

It took 10 minutes to install one device. We needed 2 administrators for installation and maintenance.

What other advice do I have?

On a scale from one to ten, I would rate Ubiquiti Wireless at ten. I strongly recommend it to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1026921 - PeerSpot reviewer
ICT Manager/Systems Administrator at a university with 201-500 employees
Real User
Jun 23, 2021
Reasonable pricing and very stable but needs better integration capabilities
Pros and Cons
  • "The ease of the setup is one of its most valuable aspects."
  • "The initial setup is not overly complex or difficult; it's very easy to set up and that's a great selling point, as the implementation rolls out very simply and the entire installation is very quick and takes less than an hour to execute."
  • "The solution needs to improve its features and offer more to the customer."

What is our primary use case?

I used it briefly, primarily for a small deployment. That included the controller and a couple of access points. The deployment took place over the course of a few months. It was just for wireless connectivity in an office setup.

What is most valuable?

The ease of the setup is one of its most valuable aspects.

The pricing is excellent. The controller is actually free and we pay for the access points only.

What needs improvement?

The solution needs to improve its features and offer more to the customer.

The integration capability needs to be a bit more robust.

The active directory is where they could do some more work.

For how long have I used the solution?

I've used the solution for a while, here and there.

What do I think about the stability of the solution?

Where I have used this solution, for the use cases I've dealt with, I've found the solution to be quite stable. There are no bugs or glitches. It doesn't crash or freeze. Its performance is reliable.

What do I think about the scalability of the solution?

For a small deployment, they are very good. I haven't used them in a very large deployment, and therefore can't speak to its scalability.

That said, it's my understanding that you can definitely add more access points if you need to.

The latest deployment was for an office of about 20 people. It's not a big job by any means.

How are customer service and technical support?

I haven't had any reason to connect with technical support and therefore cannot speak to how helpful or responsive they are. 

How was the initial setup?

The initial setup is not overly complex or difficult. It's very easy to set up. That's a great selling point, actually. The implementation rolls out very simply and it's quite straightforward.

The entire installation is very quick and takes less than an hour to execute.

We have two admins and four engineers that can handle deployment and maintenance responsibilities.

What about the implementation team?

I can handle implementations on my own. I do not need the assistance of a consultant or integrator. It's pretty simple to do.

What's my experience with pricing, setup cost, and licensing?

The pricing is very reasonable. It's not overly expensive. The way you are charged is as follows: the controller is free; we simply pay for the access points only. It's very affordable.

You just have the one-off initial cost. You don't have to pay a monthly fee or anything like that.

What other advice do I have?

We're using the latest version of the solution. I can't speak to the exact version number, however. 

In general, I would rate the solution at a six out of ten. It's a decent solution.

I'd recommend the solution to other users or companies that need a smaller-sized deployment. It's a cheaper option and would work well for them.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Ubiquiti Wireless
May 2026
Learn what your peers think about Ubiquiti Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,747 professionals have used our research since 2012.
Junior Network Engineer at Easy Systems
Real User
Jun 18, 2021
Flexible, easy to use, simple installation, and has good technical support
Pros and Cons
  • "The solution is easy to use and flexible."
  • "The support they provide for the solution is great."
  • "The price of the solution is high and could be cheaper."

What is our primary use case?

This solution is used for networking WiFi access.

What is most valuable?

The solution is easy to use and flexible.

For how long have I used the solution?

I have been using this solution for approximately five years.

What do I think about the stability of the solution?

The solution is stable.

How are customer service and technical support?

The support they provide for the solution is great.

How was the initial setup?

The installation is very easy and took approximately one.

What about the implementation team?

We did the implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is high and could be cheaper.

What other advice do I have?

I would recommend this solution to others.

I rate Ubiquiti Wireless an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
it_user1454037 - PeerSpot reviewer
IT & Software Manager at a energy/utilities company with 51-200 employees
Real User
Jun 1, 2021
Very flexible and easy to use
Pros and Cons
  • "This product is easy to use and it's very flexible."
  • "It would help if the product were more secure and the controller was more user-friendly."

What is our primary use case?

Our primary use case is for office networking. We are customers of Ubiquiti and I'm the IT and software manager. 

What is most valuable?

This product is easy to use and it's very flexible. 

What needs improvement?

It would help if the product were more secure and the controller was more user-friendly.

For how long have I used the solution?

I've been using this solution for a couple of years. 

What do I think about the stability of the solution?

This is a very stable solution. 

What do I think about the scalability of the solution?

This is a scalable product. 

How was the initial setup?

The initial setup is straightforward, I did it myself. We have around 40 users in the company. We have three or four developers who were involved in deployment and still now in the maintenance of the solution. 

What other advice do I have?

I'm going to continue using this solution and I recommend it.

I rate this product an eight out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1576317 - PeerSpot reviewer
System Engineer at DIMASOFT.NET
Reseller
May 15, 2021
Priced well, centralized management, and quality monitoring
Pros and Cons
  • "I have found the most valuable features to be the ability to use the main centralized administration process and the internet."
  • "We use different models of the solution but in some cases, the security could improve in the adaptive portal, be a little more robust, and easier to use."
  • "Technical support is very poor, this is an area needing improvement. It is difficult to find someone qualified here in Latin America to have an answer to our problems."

What is our primary use case?

We use the solution to connect our buildings and stations together.

What is most valuable?

I have found the most valuable features to be the ability to use the main centralized administration process and the internet.

What needs improvement?

We use different models of the solution but in some cases, the security could improve in the adaptive portal, be a little more robust, and easier to use.

For how long have I used the solution?

I have been using the solution for approximately 10 years.

What do I think about the stability of the solution?

One of the best features is that the solution sends you constant alarms when you have problems with the service organization. It is stable but could improve.

What do I think about the scalability of the solution?

The scalability of the solution is good. Our clients are typically medium-size businesses. Our clients frequently tell us to install Aruba from HP, Cisco, or Juniper. They see this solution as best suited for small enterprises. We have to explain to them Ubiquiti is working on the security and stability of their wireless network.

How are customer service and technical support?

Technical support is very poor, this is an area needing improvement. It is difficult to find someone qualified here in Latin America to have an answer to our problems. It can take up to three days for someone to come with a possible solution. We end up browsing the internet for solutions to our problems rather than waiting for support. 

How was the initial setup?

The installation was not easy. The documentation was not straightforward and they were not complete. They need to improve on this. We had to navigate the internet to find solutions to many of our issues. There was not one place we could have all the information needed for the installation to go smoothly. The deployment took approximately three days.

What about the implementation team?

We do the implementation of the solution. We use one technician and an engineer to do the maintenance and deployment of the solution. The typical time it takes is approximately one day to make an analysis of the information, find security risks, and make a solution.

What's my experience with pricing, setup cost, and licensing?

This solution is cheaper compared to others.

Which other solutions did I evaluate?

Our clients have evaluated HP and Cisco solutions. They are really expensive. We have to find a solution that has a certain level of quality, that can monitor well, and has good security, this solution matches those needs.

What other advice do I have?

I would recommend this solution. However, they need to work on support services.

I rate Ubiquiti Wireless an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Managing Member at Pender & Associates
Real User
Top 20
May 10, 2021
Is stable, scalable, flexible, and easy to install
Pros and Cons
  • "Ubiquiti Wireless is easy to use, it's stable and flexible, and the performance is great. It is scalable as well."
  • "The cost is on the higher side and could be lower."

What is our primary use case?

The primary use case is to provide wireless access.

What is most valuable?

Ubiquiti Wireless is easy to use, it's stable and flexible, and the performance is great. It is scalable as well.

What needs improvement?

The cost could be lower.

For how long have I used the solution?

I've been using this solution for, maybe, two or three years.

What do I think about the stability of the solution?

Ubiquiti Wireless is stable, and I'm quite happy with it.

What do I think about the scalability of the solution?

It is scalable. We currently have 20 customers using this solution.

How was the initial setup?

Installation is quite straightforward and quick.

What about the implementation team?

I'm a managed service provider, and we deploy networks as well. I handle the network side, and the technician handles the onsite work.

What's my experience with pricing, setup cost, and licensing?

There are no licensing fees for this solution, but the cost is on the higher side.

What other advice do I have?

It's not a one file device. It's a whole network. It's Wi-Fi, wired, a security gateway, etc. It has all of these different components to it and is not just Wi-Fi. However, the price is on the higher side, but you're getting better equipment for it. So, I would rate Ubiquiti Wireless at nine on a scale from one to ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
IT MANGER PAN-INDIA at Escon Elevator Private Limited
Real User
Apr 30, 2021
Easy to configure, simple to use, and reliable
Pros and Cons
  • "I have found the most valuable features to be how user-friendly it is and how simple it is to do the configurations."
  • "This solution should be more robust when it comes to connectivity and improve wireless technology."

What is our primary use case?

We use the solution for individuals that need access to the office network. This solution allows them to be connected to their mobile, desktop, laptops, and tablets, or any other kind of internal information which is being sent to the cloud. 

What is most valuable?

I have found the most valuable features to be how user-friendly it is and how simple it is to do the configurations.

What needs improvement?

This solution should be more robust when it comes to connectivity and improve wireless technology.

For how long have I used the solution?

I have been using the solution for one year.

What do I think about the stability of the solution?

I have found the solution to be stable.

What do I think about the scalability of the solution?

The solution is scalable. We have 100 people using the solution in my organization.

How are customer service and technical support?

The technical support is good.

Which solution did I use previously and why did I switch?

I have been using Aruba solutions in the past and they have some advantages to this one. Aruba is more prudent and robust overall. However, in Aruba, you have to configure it a lot with many details.

What about the implementation team?

I did the deployment myself.

What's my experience with pricing, setup cost, and licensing?

The price has been fair for what I have been using it for. There is no license for this solution.

What other advice do I have?

I would recommend this solution to others. However, if you have the extra budget I would select Aruba instead.

I rate Ubiquiti Wireless an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Owner at it logic
Real User
Top 5
Mar 25, 2021
Easy to install and maintain, good for point-to-point linking
Pros and Cons
  • "Ubiquiti is easier to install than Mikrotik; you can install Ubiquiti in 30 minutes, and Mikrotik will take two hours."
  • "I would like local support from the parent company."
  • "When you compare with Mikrotik, Mikrotik is more stable than Ubiquiti because they have their own protocols."

What is our primary use case?

We use Ubiquiti for point-to-point linking. We don't use it for Wi-Fi, we use it for point links and backward links.

We are resellers of Ubiquiti and we install it for our clients.

What needs improvement?

When you compare with Mikrotik, Mikrotik is more stable than Ubiquiti because they have their own protocols. They have two protocols, proprietary protocols, and CDMA protocols. Mikrotik only uses CDMA protocols.

I would like local support from the parent company.

For how long have I used the solution?

I have been using Ubiquiti Wireless for years and we are using the latest version.

What do I think about the stability of the solution?

It's a stable solution but Mikrotik offers more stability.

What do I think about the scalability of the solution?

It's a scalable product. The scalable range is from five kilometers to forty kilometers.

Depending on the model, if we are providing Mbps, we are using a higher-end model of Ubiquiti and Mikrotik for users.

How are customer service and technical support?

There is no technical support by parent companies. In India, there is only the import product. There is no channel or distributor of Ubiquiti or Mikrotik.

They should have local support available.

Which solution did I use previously and why did I switch?

We use wireless products such as Cambium and Mikrotik.

How was the initial setup?

Ubiquiti is easier to install than Mikrotik.

You can install Ubiquiti in 30 minutes, and Mikrotik will take two hours.

Ubiquiti doesn't present any issues for our engineers to maintain but Mikrotik is a bit more complicated.

What other advice do I have?

We have plans to continue selling this solution.

I would recommend Ubiquiti, but my preference would be Mikrotik and that is the one that I recommend.

I would rate Ubiquiti an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
MIT at a tech services company with 51-200 employees
Real User
Feb 9, 2021
Useful dual band, low cost, and scalable, but old firmware unstable
Pros and Cons
  • "Having dual-band is important. Having compatibility with very old equipment on certain frequencies, for example on 2.4 and 5.8."
  • "If you do not have a big budget, you can use Ubiquiti, it is cost-effective."
  • "I would like to see more cloud features that some of the other competitors such as Cisco Meraki have that are very nice."
  • "When we upgrade the access points to the newest version, it does not work all the time, when this occurs we need to roll back the firmware."

What is our primary use case?

We use the solution for big houses and sometimes in hotels.

How has it helped my organization?

This solution has helped my organization a little bit.

What is most valuable?

Having dual-band is important. Having compatibility with very old equipment on certain frequencies, for example on 2.4 and 5.8. On the 2.4 frequency, there are a lot of things in the house that uses it, sometimes old TVs cannot connect to the new technologies but they work fine with this solution.

What needs improvement?

I would like to see more cloud features that some of the other competitors such as Cisco Meraki have that are very useful.

In an upcoming release, I would like to see faster updates and advancements. 

Cisco product can show you all the traffic on the cloud, what kind of traffic, who is connected, and who disconnected. They have a lot of statistics, all the Mac addresses and IPs. You can see a lot of information. Additionally, It is very easy to find some specific equipment. For example, what port is connected and what others do not. If you also put some switches from Meraki, you also will have a lot more features, plenty of more. That is why it is expensive but it's the best definitely. This solution should take some of the beneficial features from those two solutions I mentioned and upgrade.

For how long have I used the solution?

I have used the solution in the past 12 months.

What do I think about the stability of the solution?

When we upgrade the access points to the newest version, it does not work all the time, when this occurs we need to roll back the firmware.

What do I think about the scalability of the solution?

The solution is scalable. The eight-person IT department is using the solution as well as everybody else because they use wifi, approximately 32 employees.

How are customer service and technical support?

The customer support is satisfactory. Sometimes the support would rather the customer use the technical chats or forums that they have. They do not always take the call.

I rate Ubiquiti Wireless customers support an eight out of ten.

Which solution did I use previously and why did I switch?

We have used previously Cisco, IronNet, and Ruckus. I have found Ruckus to be the best.

How was the initial setup?

Sometimes when you are trying to set up the access points it comes with old firmware which makes it have problems when setting it up on the controller. It can be very difficult. However, if the firmware is not too old it will work fine. 

What's my experience with pricing, setup cost, and licensing?

If you do not have a big budget, you can use Ubiquiti, it is cost-effective.

What other advice do I have?

Those wanting to purchase solutions try and balance between the price and features, with this solution it is very cheap in comparison with Cisco and Ruckus. For example, if you are looking for houses best suited, the high-end houses are a good fit. For companies, they might have a larger budget to invest in more expensive equipment. Ubiquiti for houses is more than enough.

I rate Ubiquiti Wireless a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Head, IT Division at USTTB
Real User
Jan 29, 2021
Good range and relatively easy to install, but stability can be problematic at times
Pros and Cons
  • "The range is usually pretty good, which is the most important thing to use because more or less, all wireless access points are the same."
  • "Better security is important because we need to have some degree of control over who is connected and how we can restrict the level of connectivity."
  • "The stability can be problematic but in general, it is okay."

What is our primary use case?

We have offices scattered around the building and some of them may be used for phoning in to access conference calls. Also, when someone comes in with a laptop, they can be wirelessly connected to our network. This is easier than using a wired connection.

What is most valuable?

The range is usually pretty good, which is the most important thing to use because more or less, all wireless access points are the same.

What needs improvement?

The stability can be problematic but in general, it is okay.

Better security is important because we need to have some degree of control over who is connected and how we can restrict the level of connectivity. We have been catching people who are abusing their access.

Extending the ranger further would be even better for us.

For how long have I used the solution?

We have been using Ubiquiti Wireless for between five and ten years.

What do I think about the stability of the solution?

It is not always stable, unfortunately.

What do I think about the scalability of the solution?

In my office, we have approximately 100 people using wireless. Not all of them are using the service at the same time.

How are customer service and technical support?

We have not been in contact with technical support. Rather, we rely on ourselves.

How was the initial setup?

It takes between a few minutes and an hour to install an access point.

What about the implementation team?

We have a technical team of trained people, in-house, for deployment and maintenance. We are a public institution, so we don't always have the best technicians due to salary issues. But, if we were to consider the technical aspect then I'd say that we need to strengthen our skills.

What other advice do I have?

I would rate this solution a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Updated: May 2026
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Buyer's Guide
Download our free Ubiquiti Wireless Report and get advice and tips from experienced pros sharing their opinions.