We use this solution as wifi wireless points and controllers.
Health Information Services Systems Engineer at a performing arts with 1,001-5,000 employees
Cost-effective, scales well, reliable, but they have security flaws
Pros and Cons
- "I like the simplicity, the ease of use."
- "After upgrades to the interface, some features disappear."
What is our primary use case?
What is most valuable?
I like the simplicity, the ease of use.
What needs improvement?
Occasionally the upgraded firmware causes errors. When they update the interface some features disappear.
There are some outstanding security flaws.
We had a security incident that forced us to re-evaluate our security posture, when we did, we were corporate mandated to stop using it.
For how long have I used the solution?
I have been working with Ubiquiti Wireless for eight years.
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Ubiquiti Wireless
March 2025

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What do I think about the stability of the solution?
The stability is very good.
What do I think about the scalability of the solution?
Ubiquiti Wireless scales very well.
What's my experience with pricing, setup cost, and licensing?
It's a cost-effective solution.
What other advice do I have?
This solution is better suited for small to medium-sized businesses.
I would rate Ubiquiti Wireless a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Director at Existco PTY LTD
Easy to manage, stable with great platforms
Pros and Cons
- "It's a well priced solution and as far as I'm concerned, it's enterprise class."
- "There's one feature missing and that is automatic channel assignment."
What is most valuable?
Valuable features include the fact that the solution is very easy to manage. The Unify platform is very good and the Edge platform is very stable. It's a well priced solution and as far as I'm concerned, it's enterprise class. Training was easy and reasonable, and it's all very good.
What needs improvement?
There's one feature that they're missing that's critical, and that is automatic channel assignment. RF channel assignment, which their current controller is not doing. Cisco has this but Ubiquiti doesn't. The only time the channel is reassigned is during reboot of the access point. But there's no dynamic channel management and power management of the Ubiquiti gear.
For how long have I used the solution?
I've been using this solution for four years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
It's a very scalable solution.
How are customer service and technical support?
Ubiquiti technical support is very good.
What's my experience with pricing, setup cost, and licensing?
I'm not sure about licensing but you don't have to pay for ongoing maintenance which is great.
What other advice do I have?
I would highly recommend this product. Just do the training and it's great.
I would rate this product a nine out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Buyer's Guide
Ubiquiti Wireless
March 2025

Learn what your peers think about Ubiquiti Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
851,823 professionals have used our research since 2012.
IT & Software Manager at a energy/utilities company with 51-200 employees
Very flexible and easy to use
Pros and Cons
- "Easy to use and flexible."
- "Could be more secure and the controller more user-friendly."
What is our primary use case?
Our primary use case is for office networking. We are customers of Ubiquiti and I'm the IT and software manager.
What is most valuable?
This product is easy to use and it's very flexible.
What needs improvement?
It would help if the product were more secure and the controller was more user-friendly.
For how long have I used the solution?
I've been using this solution for a couple of years.
What do I think about the stability of the solution?
This is a very stable solution.
What do I think about the scalability of the solution?
This is a scalable product.
How was the initial setup?
The initial setup is straightforward, I did it myself. We have around 40 users in the company. We have three or four developers who were involved in deployment and still now in the maintenance of the solution.
What other advice do I have?
I'm going to continue using this solution and I recommend it.
I rate this product an eight out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
President at a tech services company with 11-50 employees
Excellent pricing, good functionality, and very scalable
Pros and Cons
- "The pricing of the solution is excellent. It offers a great value."
- "The solution should offer simpler management for guests. That would be helpful in the hospitality industry, for example."
What is our primary use case?
We've used this solution for consulting and industrial companies.
What is most valuable?
It's a good, quality product.
The pricing of the solution is excellent. It offers a great value.
What needs improvement?
The roaming between the cells could be a bit improved.
The solution should offer simpler management for guests. That would be helpful in the hospitality industry, for example.
For how long have I used the solution?
We've been dealing with the solution for three or four years.
What do I think about the stability of the solution?
The solution is largely stable. Sometimes the controller crashes, however, the access points work correctly. We've found that now that they have changed the controller it's more stable. For the most part, it's okay.
What do I think about the scalability of the solution?
The solution is very easy to scale. If a company needs to expand this solution, it can do so fairly easily.
How are customer service and technical support?
There isn't really technical to speak of. You can't just call anyone.
You have only an online community. I only opened up one ticket to them for a personal product that I bought from them. It was a camera. The answer from the technician was via email and it took a very long to get an answer without a real solution. It's declared that you pay less due to the lack of support, and, if you need help, you go to find your answers within the community.
How was the initial setup?
The initial setup is very straightforward. It's not complex at all.
Deployment is very, very fast. It only takes about three minutes or so.
We'll handle the maintenance for our client as required.
What about the implementation team?
Our company can handle the implementation for our clients. However, they must read the manual and understand the solution as well.
What's my experience with pricing, setup cost, and licensing?
The solution is much more affordable than other options, including Meraki and Fortinet.
All services are including in the price. You don't have to pay for add-ons, for example.
You buy it. It's easy to pay for it. After that, there's nothing else to worry about in terms of licensing. Only when it breaks do you have to worry.
The warranty for Ubiquiti is only one year. You cannot renew or extend the warranty. If after one year it's broken, you need to buy another one.
Which other solutions did I evaluate?
If you are comparing this solution to Cisco or Fortinet, the main difference is the price.
However, behind Fortinet and Cisco Meraki you have the support and you have a controller with more functionality. They are a different kind of product. That said, the big difference is based on the price and the budget of the customer.
What other advice do I have?
We're resellers. You don't need to have a relationship with the product in order to sell it. In other cases, you need to be certified. We have certification with Fortinet and Cisco Meraki as well.
Whether or not we use the latest version of the solution depends on the clients and their needs.
Ubiquiti has both on-premise and cloud. It has a controller whereby you can access the cloud.
The solution is best suited for small to medium-sized enterprises.
I'd recommend the solution. I use it myself, and you can't beat the price.
I'd rate the solution nine out of ten. It's quite good.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
ICT Consultant at a tech services company with 11-50 employees
Stable, easy to install, and easy to use
Pros and Cons
- "We have found the product to be scalable."
- "I would prefer if the solution offered more integration capabilities."
What is our primary use case?
We deployed it alongside Linksys. The way I'm using it is the way I have used Linksys.
We can use it for WLAN deployments and outdoor wireless connectivity. We can use it for wireless hotspots - the long range type.
What is most valuable?
The management they have the UniFi Controller allows you to manage everything including access from the entrance location from the server.
The solution is stable.
We have found the product to be scalable.
Its server is easy to use.
The product is easy to install.
What needs improvement?
How easy it is to install depends on the knowledge base of the person doing it. It can get a bit technical.
I would prefer if the solution offered more integration capabilities.
For how long have I used the solution?
We've used the solution for more than four years at this point. It's been a while.
What do I think about the stability of the solution?
The solution has been stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The scalability is very good. If a company needs to expand it, it can do so.
How are customer service and technical support?
I've never contacted technical support. I wouldn't be able to comment on how helpful or responsive they are.
Which solution did I use previously and why did I switch?
We use the solution alongside Linksys. We later migrated to UniFi in one of our offices.
How was the initial setup?
The product is easy to install, however, it's technical. You need to have a technical person involved, and if you do it will be an easy installation.
What's my experience with pricing, setup cost, and licensing?
You buy the solution outright. However, I cannot speak to the exact pricing.
What other advice do I have?
I'd rate the solution at a ten out of ten. I've found the solution to be very good overall.
I would recommend the solution to other users and companies.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Co-Founder with 51-200 employees
Enables desktop network wide management with minimal learning curve. Customer service is adequate.
Valuable Features:
Range, Reliability, Price
Improvements to My Organization:
Enables desktop network wide management with minimal learning curve.
Room for Improvement:
End Point data collection. Aggregated (single screen) multi endpoint bandwidth monitor would be a big help. To see which endpoints are consuming most bandwidth in real time.
Use of Solution:
3 Years. The products I use are airMax, EdgeMax and airVision.
Deployment Issues:
Non whatsoever
Stability Issues:
Engenius
Customer Service:
Adequate
Initial Setup:
Straightforward
Implementation Team:
In house
ROI:
Excellent!
Cost and Licensing Advice:
Under $15k setup costs. Approx 50 man days per annum maintenance.
Other Advice:
Get training first before deploying. I didn't (due to location) and wish I could have. Learning by doing is not the best way of doing things. However, once up the curve of this equipment is very straightforward to deploy.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Managing Member at Pender & Associates
Is stable, scalable, flexible, and easy to install
Pros and Cons
- "Ubiquiti Wireless is easy to use, it's stable and flexible, and the performance is great. It is scalable as well."
- "The cost is on the higher side and could be lower."
What is our primary use case?
The primary use case is to provide wireless access.
What is most valuable?
Ubiquiti Wireless is easy to use, it's stable and flexible, and the performance is great. It is scalable as well.
What needs improvement?
The cost could be lower.
For how long have I used the solution?
I've been using this solution for, maybe, two or three years.
What do I think about the stability of the solution?
Ubiquiti Wireless is stable, and I'm quite happy with it.
What do I think about the scalability of the solution?
It is scalable. We currently have 20 customers using this solution.
How was the initial setup?
Installation is quite straightforward and quick.
What about the implementation team?
I'm a managed service provider, and we deploy networks as well. I handle the network side, and the technician handles the onsite work.
What's my experience with pricing, setup cost, and licensing?
There are no licensing fees for this solution, but the cost is on the higher side.
What other advice do I have?
It's not a one file device. It's a whole network. It's Wi-Fi, wired, a security gateway, etc. It has all of these different components to it and is not just Wi-Fi. However, the price is on the higher side, but you're getting better equipment for it. So, I would rate Ubiquiti Wireless at nine on a scale from one to ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Network Administrator at a real estate/law firm with 201-500 employees
Is stable and easy to install
Pros and Cons
- "I like that it's very easy and very stable. It's easy to install as well."
- "We need an official distributor in Egypt as we don't have one right now."
What is our primary use case?
It's useful for me because I can extend more devices to my clients so that they can connect in the summertime. In the summertime, you have high traffic because everyone is on vacation, and they can connect to a wireless solution.
What is most valuable?
I like that it's very easy and very stable. It's easy to install as well.
What needs improvement?
We need an official distributor in Egypt as we don't have one right now. Also, integration with other platforms will be good.
For how long have I used the solution?
I've been using it for six years.
What do I think about the stability of the solution?
It's a very stable solution.
What do I think about the scalability of the solution?
Sometimes, I feel it's scalable. We have 500 users of this solution.
How was the initial setup?
It took 10 minutes to install one device. We needed 2 administrators for installation and maintenance.
What other advice do I have?
On a scale from one to ten, I would rate Ubiquiti Wireless at ten. I strongly recommend it to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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