Ubiquiti Wireless Reviews

Ubiquiti wireless is quite good for us, especially in terms of price and functionality. We often provide maintenance services to companies for their internal land areas, and we rent or sell access points to them for Wi-Fi access. Additionally, we provide support for their internal network, which is why we use Ubiquiti access points.

We mostly use Ubiquiti solutions due to their affordable price. We sell to a lot of small businesses that only require basic Wi-Fi functionality in their offices or shops, and they don't need many features or management options. So we opt for Ubiquiti products. 

As for bigger projects and larger clients, we let them choose, and they sometimes go for products from vendors like Aruba. However, bigger companies usually make their own choice, and we are able to provide some vendors but not point them toward a specific system.

Three years ago, we were only selling Ubiquiti access points to small companies that needed only one access point.

They had issues with having more than one access point at the time. However, in the past year, we have been selling more and more Ubiquiti access points because those issues have been resolved, and we can now provide more than one access point. It is due to management improvements or some features currently working together correctly in the office.

Therefore, the most valuable feature is more access points. In the past, getting access points delivered and purchased was quite difficult. One of the options was to use Ubiquiti, which was much easier to obtain than Aruba, which took longer to get access points.

We use a program that creates heat maps for our customers. I'm not sure if Ubiquiti has some features like that, but sometimes we only have a floor plan of the office and need to determine how many access points and which models to propose to the customer. In such cases, we use those programs from other vendors.

We provide managed services, rent out the equipment and take care of the internal network support. Central monitoring is the main functionality that should be included in the product we offer to bigger customers. It could improve the quality of implementation, help in integration, and provide better metrics.

I've been working with Ubiquiti wireless for about two years now.

We have not had many problems with our existing customers who use it extensively.

Currently, Ubiquiti has no issues with scalability, so there are no problems in scaling that network and the conference off.

We haven't had any problems with deployment.

Our team is experienced in networking. Most of our customers already have existing cloud solutions and products with us. Sometimes we know about their network and switches and provide Internet for them, so it's quite easy.

It's just configuring the access point, sometimes at our or the customer's office, and then mounting them under the ceiling or wherever the company wants them.

Our team does the hard work of mounting the access points. We haven't heard of any problems with deployment.

Ubiquiti is one of the cheaper options among its competitors. The company usually does not have much product information when it chooses the vendor. And others choose the solutions, like HP and others, because these solutions have a stronger brand in the market.

Whereas, we have compared with the other providers in our market. And for small businesses, the first option is to choose less expensive products. So, of course, the biggest products we're selling are because of the low price.

We had some issues a few years ago. That's why we were selling only to those customers who needed only one access point, such as small shops or offices with ten people. Now, we don't have any problems. 

We need to provide one vendor access point, and we have some issues with customers with another vendor, like Ruckus. We used to work a lot with Ruckus vendor access points, but we're buying fewer now because they have bad delivery times. If we want to buy a new one and have many customers who now have Ruckus, we have difficulties getting a new one or changing it. We are thinking about changing all the office access points to Ubiquiti.

Currently, I see the best value for price in the market regarding Ubiquiti wireless. Also, the delivery time is quite good, and we haven't had any problems. We are using a few models like Long Range, Pro, Wi-Fi 6, NeoGen, and J2028, and they have everything that small and medium businesses need. So, I would recommend this solution to other people.

Overall, I would rate the solution an eight out of ten. We are happy with the solution and increasing its usage.

We have approximately 60 branches and they all use access points, and they are controlled by one software controller in our headquarters. We use it only for normal Wi-Fi and guests.

The most valuable feature of Ubiquiti Wireless is the ease of configuration.

We have an issue with Ubiquiti Wireless every three to five months for one of the access points.

I have been using Ubiquiti Wireless for approximately seven years.

The stability of Ubiquiti Wireless could improve. We have found there is too much fluctuation in the Wi-Fi and after two to three years you can notice the performance degradation.

Ubiquiti Wireless is scalable. However, the number of access points should be determined. 

When using Aruba ClearPass we discovered the controller is not talking to Aruba ClearPass, but every access point can communicate with the Aruba ClearPass. That means every access point is working alone but the controller only pushes the configuration to all access points. It is not really an access point controller.

We have approximately 1,200 people using the solution.

Ubiquiti Wireless does not have support directly, such as Cisco and Aruba do, you have to rely on community support. However, they do sell support for enterprise companies.

I have used Aruba previously.

The initial setup of Ubiquiti Wireless is easy and the implementation can take up to several hours.

The price of Ubiquiti Wireless is affordable, we pay approximately $100 and $150 per access point.

I would recommend this solution is best suited for small and medium businesses. Small businesses I would classify as 200 to 400 people using the solution. Aruba is a better solution.

I rate Ubiquiti Wireless a five out of ten.

In the school area, we have deployed Ubiquiti Wireless. Each floor has four Ubiquiti Wireless solutions. We have indoor and outdoor solutions and it is used for long-distance communication. Indoors, the students rely on Ubiquiti Wireless for day-to-day academic activities, like classes, attending seminars, everything. We have deployed Ubiquiti Wireless in their applied building, and it has a controller also, a virtual machine controller.

Before the deployment of Ubiquiti, we were running local authentication mechanisms like WPA2 personal with the local wireless routers. We were not able to implement WPA2 enterprise authentication methods. After the implementation of Ubiquiti Wireless, we were able to implement this WPA2 model authentication with a username and password. It becomes more secure and students and staff can easily rely on it to meet their daily needs.

It has a radius authentication mechanism. In our enterprise authentication, our authentication type is radius 8.2.1X authentication. Ubiquiti is readily supporting that. We have a separate SSID with 8.2.1X authentication, and with Ubiquiti Wireless, we can spread it across all our buildings with the SSID network.

The initial setup is simple. 

It is stable. Ubiquiti outdoor access points in particular, are really stable, and if there are no obstructions, Ubiquiti works well.

Ubiquiti requires more improvement in wireless penetration. It has significantly less penetration in indoor devices. When it comes to indoor devices, Ubiquiti Wireless does not have penetration power, so when we deploy it in closed rooms, it fails to connect. This is one drawback that has to improve.

When indoor access points failed to penetrate into rooms, we had to deploy single access points in each room, which seemed to be really costly. Still, when compared to Fortinet, it has an outdoor access point model also. The outdoor access point is relatively stable in comparison.

The solution needs to offer more scalability.

It does not have traffic shaping or traffic policies in its wireless requirements. We have to completely depend on an additional firewall for traffic shaping and policies. 

We've been using the solution for six years. 

It is a stable solution. It's reliable. There are no bugs or glitches. 

It is not very scalable. 

We have six networking people using the solution. 

We are not planning to increase Ubiquiti as we don't have good feedback regarding Ubiquiti Wireless. 

Technical support is good.

Positive

We have a mix of Ruckus Wireless, Ubiquiti Wireless, Jenkins Wireless, et cetera. We are also using Fortinet APS for Access Points.

We had a lot of issues with Fortinet regarding connectivity, stability, and everything. We tried to move to Ubiquiti, which was actually somewhat stable. We tried it out in our one building and when compared to Fortinet, it had a slightly higher advantage, however, still, we had issues with the penetration power.

We are planning to migrate more to Ruckus and Aruba.

The solution is very easy to set up. It is not overly complex. 

It's fast to deploy and only takes two to three hours. 

We have six people that handle deployment and maintenance. 

We handled the deployment in-house. 

I cannot recall the exact pricing. However, my understanding is that the pricing is very good.

We are a customer and end-user.

We're using the latest version and have updated it. 

Ubiquiti Wireless is an access point wireless solution. However, I would suggest it more for outdoor use. For outdoor devices, if you deploy Ubiquiti, then you'll get the proper signal and coverage. If you are in a building, or any other premises that have obstructions or hard walls, then I would suggest not using Ubiquiti Wireless. It has less penetrating power. It will not come inside rooms. 

I'd rate the solution six out of ten.

The solution has a user-friendly interface. It has many essential features, including encryption. 

The solution's stability and setup process could be better. Also, there could be a LAN controller feature similar to Ruckus in Ubiquiti's next release.

We have been using the solution for two years.

The solution is stable. Although, we encounter stability issues in crowded areas.

The solution is suitable for small and medium businesses. We have 20-25 users in our organization.

I refer to support documentation in the case of queries for the solution. It is good and helpful.

The solution's initial setup could be more straightforward. It takes half an hour to complete tests and finish the process after installation.

The solution's price is reasonable for a basic device.

Compared with the solution, Ruckus has a lot of software and tools for wireless functionality. It also has a LAN controller feature which is not available in Ubiquiti. I prefer using Ruckus or Cisco products while working for large companies.

I rate the solution a seven out of ten.

I primarily use the solution within small networks.

It's really helped with network management. 

The visibility of the devices and the switches is great. If troubleshooting issues come up, it's easy to deal with things.

We like that there's one pane of glass that we can look at everything through.

The ease of deployment is great.

It is stable. 

The solution can scale.

It offers fair pricing. 

The accessibility to technical support could be better. We'd like to actually speak to a person without going through chat. We'd like real-time assistance when we are trying to resolve issues. 

With our configurations, the UX could be better. With Cisco, for example, there are certain things you can do that you just can't do on Ubiquiti.

We'd like to be able to use COmmand Line instead of the UI. 

I've been using the solution for five years. 

I'd rate the solution eight or nine out of ten in terms of stability. It is stable and reliable. There are no bugs or glitches. 

This is a scalable solution. I'd rate its ability to scale eight or nine out of ten. 

Technical support needs to be better. They need to be more responsive and easier to reach, especially when we need to speak with someone for troubleshooting. 

The initial setup is very simple. It is not overly complex. 

I have witnessed an ROI. 

The pricing is pretty good. It is reasonable. 

We may use the latest version of the solution. It depends on the client's deployment. 

I'd advise people to do their research and have a good understanding of the product.

I'd rate the solution seven out of ten. 

We primarily use the solution for wireless connectivity. It's for mobile management. It can manage my switches and everything via mobile. 

It is very user-friendly.

The solution is very straightforward in comparison to other solutions. It's quite quick to deploy.

The solution is stable.

It is scalable. 

It offers very good pricing. 

We'd like the solution to be more stable and have fewer firmware upgrades. More features should be available straight out of the box. It could be less complex and offer more simple principles.

I've been using the solution for a year and a half.

It's very stable. It is reliable. There are no bugs or glitches. It doesn't crash or freeze. The performance is good. 

My understanding is the solution can scale. 

We have four or five people using the solution. It's just for home usage. 

I've never needed the help of technical support. I can't speak to how helpful or responsive they are. 

We do not use any other solutions at this time.

It is quite straightforward to set up the solution. It is not overly complex. The deployment was fast and took less than a day.

The setup can be done in-house. There was no need to have any integrators or consultants involved. 

The pricing is quite low and very affordable. I'm not sure of the exact cost.

I did not attempt to evaluate other options before beginning to use the solution. 

We have a mixed environment. The APIs are obviously on-prem, and all the management is in the cloud.

I'm using the latest version of the solution. 

I'd recommend the solution to others. 

If you want a low-cost option, if you don't have the budget, I'd advise you go for Ubiquiti.

I would rate the solution eight out of ten.

This solution is widely used in Iraq. 

We primarily use the solution as an access point for hotels. If you want to install a wireless system, you use the products called Unifi access points, and it has a couple of models, like the UAP-AC-LR and a UAP-AC-Pro. This is for making a system for wireless setups for hotels, hospitals, and universities.

The mesh system is great. It enables you to have only one signal for the whole building. For the Mesh system, they have made a new product called Cloud Key, which enables you to keep control of the system. It might be called d the Unifi Cloud Key Gen2. It allows you to control the Mesh system access points remotely, without being connected to the same network. 

It's simple to use.

The setup is quite simple. 

It is stable. 

The Unifi controller software has a small issue. When you install it on one PC, it will be stuck to the same PC. You have to reset the wifi access point to access it from another computer.

We suffer from this issue all around Iraq. If you want in the future to add some features to the access point from another PC, you cannot. You have to make a reset, a hardware reset to the device, and then install the software again. This is very annoying.

I've been using the solution since 2012. I've used it for almost ten years. 

The solution is quite stable, however, it's not as stable as Cisco. Generally, there are no bugs or glitches and it doesn't crash or freeze. 

The solution is scalable. It's very widely used in Iraq. Around 80% of people here use Ubiquiti.

We do the maintenance and support, but I haven't called them directly. I haven't even called the leading supplier directly. If I have problem, I access the forums, and they tend to publish a solution that can solve the issue.

We've also used Cisco. When you go for wireless systems, typically you look at Cisco, however, it's expensive. If you can't afford Cisco, you might look instead at Ubiquiti or Netgear. 

I've also used Ruckus in the past. 

The initial setup is quite simple. It's not too complex. 

The deployment time depends on the device. For the Mesh system, each access point will take around one to two minutes. It will auto-set the device once it's connected to the network. Generally, it's pretty quick, however, if you have a bigger environment, it takes longer.

The amount of technical staff needed to maintain the solution depends on the size of the company using it. For example, if you have a hotel with around 50 wifi access points, you need around two to three people to maintain it monthly.

The solution can be handled in-house. We did it ourselves. Anyone with networking experience can handle the implementation. 

I have yet to witness an ROI. 

There is no licensing cost. Once you purchase the hardware, you just use the product. It doesn't cost any more than that. 

I'd rate the solution at a nine out of ten. 

The most valuable aspect of Ubiquiti is the ease of setup. It's easy to set up, secure, and use. It works on an adoption basis. I can pull the system up, design a network, and pull 20 different Ubiquiti units into it.

It depends on whether you're setting up separate VLANs or whatever, but let's assume a normal scenario with a standard network. You pull all the systems into it and adopt them all, then Ubiquiti incorporates the system into whatever structure you want.

Ubiquiti could develop a more elaborate firewall solution. Their firewall solutions at the moment are entry-level. Maybe they don't want to bring those products in because many people prefer putting a third-party firewall into a solution like that. We usually do. 

We use Untangle, but the big question at the end of the day is which market they want to target.  They're offering an entry-level firewall product, but if they improved, they could aspire to the higher end and maybe take on the likes of FortiGate and Untangle. Sophos has a complete end-to-end solution with a high-end firewall and AP.

Ubiquiti should approach things like Sophos and make a more comprehensive product. It would be so nice to integrate an end-to-end solution that gives you control over your network. I could set everything up and see it all on the same protocol, roll-out, setup, etc.

They could maybe also make their setup software a little more user-friendly. I don't know if they can improve it much, but they could make it more accessible specifically to first-time users. When you're just starting out, you might not understand you need to download the software and have certain configurations in your web browser to link to it. They could do away with that, but I'm not sure how much of a security impact it's going to have.

I've used Ubiquiti for five or six years.

Ubiquiti is extremely stable. Aside from maybe user issues and that kind of thing, I've never had any of my Ubiquiti installations go down due to product failure. I've never had an AP or switch fail on me.

Ubiquiti is highly scalable.  I've seen Ubiquiti rolled out in massive setups and huge buildings. I know companies that run large warehouses, manufacturing, etc., and their whole backend infrastructure is Ubiquiti. They are pleased with it.

They function as well as Cisco core switching. Sometimes it just depends on the scenario, but from a scalability point of view, all Ubiquiti products work together. 

I can mix old Ubiquiti access points, LR units, etc., with new Ubiquiti products. More recently, they've done things like Nano and Wifi 6. You can't mix the Wifi setups, but that's a technology issue, not a product issue. That allows a lot of scalability. Most of them don't reach layer 3 level on their standard switches, but most are layer 2. You have edge switching and layer 2. It's rudimentary networking.

We work with local Ubiquiti support, which has been excellent. I would rate them eight out of 10. 

It's a fairly easy setup even if you don't know Ubiquiti and it's your first time. You follow the instructions. Compared to something like NewCitrix, Ubiquiti is a million times easier to set up. So I think Ubiquity would be for a normal IT guy and whatever, Ubiquiti would be an easy setup where, specifically guys like that, that have to set up NewCitrix, you have to learn how NewCitrix works and then run with it like that. But from initial setup, I find Ubiquiti extremely easy to set up.

Ubiquiti is on-prem, but it has a cloud-based deployment and management system. You connect it to the system and do your setup as soon as you've done your setup, and you basically finalize your system, then you can take that cloud link away. Your system runs without it.

All the vendors' prices have gone up, so Ubiquiti has gotten more expensive. In terms of price versus performance, they're still well priced, but they are more expensive than entry-level products like Tenda and TP-Link. 

At the same time, it's still affordable enough for a home user. We do a lot of homes sometimes. So, a home user that has the money, that wants the reliability and whatever, I would put UniFi in their house before I would put in Tenda or a lower end product. In that respect, I definitely think Ubiquiti is very well priced, so I would give them easily a four out of five on pricing.

From a price perspective, compared to Cisco, where you could put one AP down for Cisco, and get a lot of users, a lot of security and everything like that. For the same price, you can put down three Ubiquiti's and those three Ubiquiti's can do what the one Cisco unit could do.

I rate Ubiquiti Wireless eight out of 10. I would definitely recommend Ubiquiti to others unless it's a scenario where you have a massive deployment or the client has an existing Netgear, HPE, or Aruba setup. 

Their products are durable and easy to use. Ubiquiti fits into that mid-market segment. Ubiquiti slots in below Aruba, Cisco, and all those heavy-duty systems, but it's still a robust product. In most cases, I'd suggest Ubiquiti over and above your bigger names like Cisco, Netgear, etc. It's definitely a cut above things like TP-Link and Tenda. It has its own market share right there in the middle

When you're managing more units, it helps to have handover and the capacity to switch between multiple inputs and outputs. Ubiquiti handles that well. Obviously, when you have hectic layer 3 networks and huge roll-outs, HPE and all of those other big names are more appropriate products. However, Ubquiti is the most reliable product in 80 percent of general use cases.