Ubiquiti Wireless Reviews

The platform has been extremely beneficial for our organization. It is easy to set up, and we use a Dream Router, which includes power over Ethernet. This allows all access points to be powered and managed centrally. We also have a guest network alongside our corporate network for visitors, and its remote management capability has been particularly useful.

The solution's most valuable features include ease of use and management and the built-in security options in the Dream Router. From a central location, I can monitor traffic, block sites if necessary, and manage access points efficiently. Additionally, remote management via their cloud portal is a great advantage.

One area of improvement could be the inclusion of conditional forwarding in the Dream Router. This feature would allow me to route certain domains through specific paths, which would be a helpful addition.

I have been working with Ubiquiti Wireless for about 18 months.

The product is extremely stable. I rate the stability a ten out of ten. 

We have about 20 endpoints using Ubiquiti Wireless in our company. It is being used extensively, and we plan to increase its usage at another site.

I rate the scalability an eight. 

They have good documentation and community support online.

Positive

I used Sophos before switching to Ubiquiti Wireless. I decided to switch because the Sophos kit was expensive and had reached end-of-life, meaning it no longer supported older versions of its hardware.

The initial setup is easy. It took me about a week to deploy, although it could have been done in less time. The deployment involved connecting the system to the Internet, setting up the access points, creating the networks, and adopting the wireless access points into the network for management.

I rate the process a ten. 

I have used various solutions, including Avaya and TP-Link. Still, I found Ubiquiti Wireless to be the most suitable for my needs due to its cost-effectiveness and robust management options.

Overall, I rate Ubiquiti Wireless a ten. 

The platform has a valuable console providing a centralized hub for device management, enabling users to log in and access devices effortlessly. The users gain visibility into the velocity of networking to each user. However, the standout feature lies in its ability to seamlessly manage multiple access points from a single interface.

The product or service could be improved by providing round-the-clock support directly from the company. A contract solution with 24/7 support would greatly benefit users, especially in critical situations requiring immediate assistance. It would enable users to address issues promptly and ensure uninterrupted network operation. It is important for small companies like ours, where we may need more expertise to troubleshoot problems independently.

We have been using Ubiquiti Wireless for a year.

The platform is stable. I rate the stability a nine out of ten.

The platform is easy to scale.

We previously used Tableau. However, we encountered challenges integrating various access points into the same networking environment.

The initial setup is simple. However, it depends on the number of shipments per month. In our scenario, with ten shipments per month, the setup took around four hours. This time frame includes finding all the necessary information on websites, considering our need for prior experience with this equipment. Despite this, we completed the setup within the allotted time frame of four hours.

I rate the process a nine out of ten.

The platform offers a one-time purchase cost. It has competitive pricing.

Ubiquiti wireless proves especially helpful in scenarios requiring mobility. Transitioning from wired to wireless connectivity facilitates flexibility for users previously tethered to Ethernet cables connected to switches.

The platform is very simple to set up and provides a lot of information in the network. It is suitable for small companies. I rate it an eight out of ten.

The solution has a user-friendly interface. It has many essential features, including encryption. 

The solution's stability and setup process could be better. Also, there could be a LAN controller feature similar to Ruckus in Ubiquiti's next release.

We have been using the solution for two years.

The solution is stable. Although, we encounter stability issues in crowded areas.

The solution is suitable for small and medium businesses. We have 20-25 users in our organization.

I refer to support documentation in the case of queries for the solution. It is good and helpful.

The solution's initial setup could be more straightforward. It takes half an hour to complete tests and finish the process after installation.

The solution's price is reasonable for a basic device.

Compared with the solution, Ruckus has a lot of software and tools for wireless functionality. It also has a LAN controller feature which is not available in Ubiquiti. I prefer using Ruckus or Cisco products while working for large companies.

I rate the solution a seven out of ten.

We use the tool internally and for client portfolios.

We had a client with a power plant. Different wireless devices from various brands caused problems. We fixed it using the Ubiquiti Wireless UDM controller and installed 75 access points and antennas.

The tool's most valuable feature is SD-WAN. It is easy to use and manage. In terms of reliability, we don't get many tickets or a service request after the installation. It's like installing and forgetting the device. In one railway construction project where we installed Ubiquiti three years ago, we've only received two inquiries since then. We provide remote support.

The solution has very good product lines. However, it feels like some models overlap. For example, a new model is announced after three months, and another new model is announced shortly after. So, the release cycle feels too short, and some features overlap. Overall, the products are very good and reliable.

I have been using the product for five years.

I rate the tool's stability a nine out of ten.

Combining internal users within our organization and clients in our existing managed service, we have approximately 3,000-3,500 users using Ubiquiti Wireless. I rate its scalability a nine out of ten.

I rated technical support as an eight out of ten because we rarely need to call them. Instead, we usually email the community or local distributors for support, and they assist us. However, in terms of implementation, we don't rely on technical support.

Positive

I used Aruba, Meraki, D-Link, and Cisco before Ubiquiti Wireless. We chose to switch from Cisco, Aruba, and Meraki to Ubiquiti Wireless mainly because most clients prefer cost-effective solutions. While brands like Aruba and Cisco are expensive. Ubiquiti is a US brand.

Our organization handles Ubiquiti Wireless maintenance and troubleshooting internally. We also provide managed services for some clients, managing all the day-to-day transactions and monitoring their wireless networks. We have about eight wireless engineers responsible for all technical aspects, including deployment and maintenance of Ubiquiti Wireless and other technical tasks.

The tool doesn't have any licensing costs.

We don't solely rely on built-in firewall features for enterprise-level security. Instead, we often use another brand or third-party firewall the client prefers as the primary defense. For clients with less sensitive data transactions or those running via the cloud, we trust the firewall features of Ubiquiti's UDM Pro.

I rate the solution overall as a nine out of ten. There's always room for improvement, and we anticipate future developments and innovations.

Ubiquiti wireless is quite good for us, especially in terms of price and functionality. We often provide maintenance services to companies for their internal land areas, and we rent or sell access points to them for Wi-Fi access. Additionally, we provide support for their internal network, which is why we use Ubiquiti access points.

We mostly use Ubiquiti solutions due to their affordable price. We sell to a lot of small businesses that only require basic Wi-Fi functionality in their offices or shops, and they don't need many features or management options. So we opt for Ubiquiti products. 

As for bigger projects and larger clients, we let them choose, and they sometimes go for products from vendors like Aruba. However, bigger companies usually make their own choice, and we are able to provide some vendors but not point them toward a specific system.

Three years ago, we were only selling Ubiquiti access points to small companies that needed only one access point.

They had issues with having more than one access point at the time. However, in the past year, we have been selling more and more Ubiquiti access points because those issues have been resolved, and we can now provide more than one access point. It is due to management improvements or some features currently working together correctly in the office.

Therefore, the most valuable feature is more access points. In the past, getting access points delivered and purchased was quite difficult. One of the options was to use Ubiquiti, which was much easier to obtain than Aruba, which took longer to get access points.

We use a program that creates heat maps for our customers. I'm not sure if Ubiquiti has some features like that, but sometimes we only have a floor plan of the office and need to determine how many access points and which models to propose to the customer. In such cases, we use those programs from other vendors.

We provide managed services, rent out the equipment and take care of the internal network support. Central monitoring is the main functionality that should be included in the product we offer to bigger customers. It could improve the quality of implementation, help in integration, and provide better metrics.

I've been working with Ubiquiti wireless for about two years now.

We have not had many problems with our existing customers who use it extensively.

Currently, Ubiquiti has no issues with scalability, so there are no problems in scaling that network and the conference off.

We haven't had any problems with deployment.

Our team is experienced in networking. Most of our customers already have existing cloud solutions and products with us. Sometimes we know about their network and switches and provide Internet for them, so it's quite easy.

It's just configuring the access point, sometimes at our or the customer's office, and then mounting them under the ceiling or wherever the company wants them.

Our team does the hard work of mounting the access points. We haven't heard of any problems with deployment.

Ubiquiti is one of the cheaper options among its competitors. The company usually does not have much product information when it chooses the vendor. And others choose the solutions, like HP and others, because these solutions have a stronger brand in the market.

Whereas, we have compared with the other providers in our market. And for small businesses, the first option is to choose less expensive products. So, of course, the biggest products we're selling are because of the low price.

We had some issues a few years ago. That's why we were selling only to those customers who needed only one access point, such as small shops or offices with ten people. Now, we don't have any problems. 

We need to provide one vendor access point, and we have some issues with customers with another vendor, like Ruckus. We used to work a lot with Ruckus vendor access points, but we're buying fewer now because they have bad delivery times. If we want to buy a new one and have many customers who now have Ruckus, we have difficulties getting a new one or changing it. We are thinking about changing all the office access points to Ubiquiti.

Currently, I see the best value for price in the market regarding Ubiquiti wireless. Also, the delivery time is quite good, and we haven't had any problems. We are using a few models like Long Range, Pro, Wi-Fi 6, NeoGen, and J2028, and they have everything that small and medium businesses need. So, I would recommend this solution to other people.

Overall, I would rate the solution an eight out of ten. We are happy with the solution and increasing its usage.

We primarily use the solution for its wireless access points and wireless connectivity.

We are mainly using it for outdoor use and they're quite unique in that sense.

The ease of installation is excellent.

The product portfolio fits well and the pricing is good. Functionality-wise, it's been great. 

Feature-wise, it does what it should do. 

It is very stable and the equipment lasts quite a long time. 

You can scale the product quite well.

The product offers fair pricing. 

It's hard to get stuff delivered on time. That's a problem for us. 

The WiFi 6 equipment is not available. That's an issue. That's more of an availability and electronics problem.

Technical support needs improvement. 

We've used the solution since 2012 or 2010. It's been a while. 

The solution has been stable for us. We don't see that many problems. Some equipment has lasted ten years without any problem. It's very reliable.

The solution is very scalable. 

Our customers range from small to very large companies, and it can handle any size pretty much.

A colleague of mine deals with support. 

In the past, it was perfect. However, lately, it has been a bit hard to get the right answers. This could be improved. We need more direct contact with the technical department.

We are running Cisco equipment mostly. From time to time, we run some of Ubiquiti's Wireless equipment as well. We've also worked with HP and Aruba.

The only difference is the life cycle of the product. They can be quite short, and that's a problem regarding maintenance and upgrading or expanding equipment and expanding installed solutions with similar equipment. 

The pricing is very reasonable. 

The costs vary. Its pricing ranges from 1,000 euros to 30,000 euros. The average price might be 10,000 euros. 

We are a reseller, and we add functions to it as well.

I'd recommend the solution. It's not that hard and not that complex. 

I would rate the product eight out of ten. 

I use the solution in my company for our different clients who use Ubiquiti Wireless, considering that it is a fairly reliable tool. The tool provides a yearly subscription for a service. The product has a web interface on which you can log in, ensuring that it is always available while allowing you to see what is going on in your environment. You can control the features of the tool. You can use the tool for mapping or building features and to check various access points. With the product in place, you can look at the access points of more than 200 devices, and it can also handle more devices as it allows users to add other access points. With Ubiquiti Wireless, the actual range for the access point is fairly good. The product has features like controller migrations.

The most valuable features of the solution from a networking perspective stem from its ability to allow users to customize the various access points, and since our company is able to push in the updates in the tool, we can get better management capabilities and connectivity. Ubiquiti Wireless allows you to see the ports and the power consumed. When Ubiquiti Wireless is used in conjunction with switches, you can stay on the same web interface and manage the switches and access points by using the same credentials. Basically, the tool allows you to manage the whole network through a single web interface. You can give permissions or use SSH on devices and be able to use the command line to do various things, including updating the access points or resetting their statuses. The tool provides a web interface and command line facilities.

The product lacks to offer reliability to users. From an improvement perspective, the product needs to be made more reliable. The tool should also offer better support and warranties. The tool only provides a standard warranty, which gets very annoying. I have had experiences where the users of the tool keep receiving updates continuously, and you can have the latest firmware pushed into the solution, which may cause a problem. You can't opt to go for an RMA process or get any support on the tool because it doesn't offer any support after twelve months of purchase.

The latest stuff provided by the product is not as reliable as the older ones provided by the solution.

The product's stability is an area of concern where improvements are required.

The solution's technical support needs to be improved so that users can communicate with faster or more responsive support personnel with knowledgeable technical team members and get customer-friendly support. You can only get support for the product within the first twelve months of purchase, after which you won't get any support.

I have been using Ubiquiti Wireless for eight years.

Stability-wise, I rate the solution a four or five out of ten.

Scalability-wise, I rate the solution a nine out of ten.

Around 2,000 to 3,000 people in my company use the product.

The product is extensively used in my company. My company plans to increase the use of the product.

I rate the technical support a four out of ten.

Neutral

I have experience with Cisco. I started to use Ubiquiti Wireless because of its web interface.

The product's initial setup phase is fairly straightforward, but it all depends on how much of a complex infrastructure you have. In general, the setup process is straightforward. If a user wants to have some advanced stuff during the product's setup phase, the process can get a lot complicated.

With the controller part, the product's user can manage the devices on the cloud.

The solution is deployed on an on-premises model.

The time required to take care of the product's setup phase depends on how a user wants to deal with the setup process. For a simple connection, a straightforward setup process is required. For managing the complex stuff, the setup process can get complicated.

I took care of the product's installation phase.

There aren't any license costs attached to the product.

I evaluated products from Cisco and Meraki against Ubiquiti Wireless.

Speaking about the indoor or outdoor environments where the tool is deployed, I would say that I have deployed it across offices, hotels, warehouses, and mobile shops.

I wouldn't recommend the product to those who plan to use it.

In the past, I would have rated the product an eight out of ten. Presently, I rate the overall product a four out of ten.

The platform provides a straightforward network management process. It is a cost-effective solution offering freeware for all the components.

The technical support services need improvement. 

We have been using Ubiquiti Wireless for three years.

It is a stable product.

It is a highly scalable platform. I rate it a nine out of ten.

The technical support services could be faster.

Neutral

We used HP Aruba, Ruckus, and Cisco before. We decided to opt for Ubiquiti Wireless as we signed a distribution agreement with Ubiquiti. Secondly, we found their product range to be extremely well-priced while maintaining high-quality standards.

As per the technicians' feedback, the installation is straightforward. We have a team of three engineers for the product maintenance.

I rate the product’s pricing an eight out of ten. There are no additional expenses apart from the standard licenses.

The most recent project involved implementing a Ubiquiti Wireless solution for a large factory. The project encompassed deploying approximately 35 access points throughout the factory premises, including the offices. It provides high reliability and performance. I rate it a nine out of ten.