Ubiquiti Wireless Reviews

The solution has an easy configuration. We use this solution for showcases at our organization. We use it in the case of UB-KIT for guests and production for the wireless WLAN segment.

The most valuable features are the double PA in 802.1X authentication and the radio server.

The mesh configuration and WiFi 6 coverage should be improved.

We have been using this solution for two years on private and on-premises.

It is a stable solution.

It is a scalable solution. We have approximately 15 users using this solution in private and 12 or 13 on guess connection. There are three people responsible for maintenance.

We used Cisco Meraki and Aruba in the past and switched to Ubiquiti because it has a better configuration.

The installation took two days to complete. It was complex to install because of the radio server authentication and integration with the active directory.

We did not use a third party to install it, and we completed it ourselves.

Ubiquiti Wireless is not expensive.

I rate this solution a ten out of ten.

We have Ubiquiti Wireless units in retirement communities, specifically in outdoor parks and then in each home. We also have them for guest access in the hotels, so throughout the building, in the rooms, in the hallways, and in the public areas. 

We replaced probably eight or 10-year-old technology for our clients with Ubiquiti Wireless, so it has made their internet connection work much better, with faster throughput, and given them more bandwidth.

What I find the most valuable is that all of the equipment talks to each other, so we can manage it from one single interface. I also find valuable the fact that the access points mesh together to provide redundancy in addition to the wired connectivity.

The network setup could be a little easier and more straightforward.

I have worked with Ubiquiti Wireless for probably three to four years. 

Ubiquiti Wireless is very scalable. I don't know that there's a limit to scalability. We just add more data switches to power more access points. We haven't come across a situation where it can't handle the Ubiquiti equipment.

It's mostly used by guests or property owners. Management accesses the wireless network as well, but they don't have any role in managing it or maintaining it. We do all that. So, it's really just internet access for guests and homeowners.

The people doing the installation are basically just connecting the wires to the access points and mounting the access points. I think we had two installers and then one engineer that's just managing everything; they're logged into the interface and adopting the access points and setting up the network control.

No tech support is perfect, but their response time could be better. However, they are very knowledgeable once they start working on any technical issue that we are having.

Positive

We did not previously use anything else. When we started with these opportunities, we evaluated other products, and this had the best price and performance. So, we went with this from day one.

We are certified and took Ubiquiti's training, which was a five-day training class. Deployment is fairly straightforward for us thanks to the training that we have had.

We did our deployment in-house. Everything's been solid since we installed it. No issues with the equipment.

There are no licensing fees. 

That is not a question I can answer. My engineer did most of that legwork. 

The advice I would give to others looking into implementing this product is this: go get trained and receive their certification first. You can use the product without training but to implement it, you've got to know where and which access points and which RF technology is involved.

On a scale of one to 10, with one as the worst and 10 as the best, I would give Ubiquiti Wireless an eight. 

We use the product for site-to-site connectivity.

I'm using wireless radios. There are features like wireless bridging that are quite useful. We're using wireless bridging. That's the primary purpose as to why we have the equipment. 

They are reliable in terms of wireless connectivity.

The initial setup is easy.

The availability could be better. Currently, the equipment is always out of stock due to the amount they're pricing. It's quite cheap, so people want to buy it. Their stock is a bit low compared to others, making it difficult to purchase.

I've been using the solution for ten years.

The stability is very good. There are no bugs or glitches. It doesn't crash or freeze. We find it reliable. 

In terms of scalability, I cannot say at this time how it is. If it is a very small one, it may have one or two points only. We only have maybe three to four antennas. That's not very much. I cannot grade scalability with such a small deployment.

We have 20 users at a maximum on this product. They are all in operations. The engineering department doesn't use it that much.

In the advent of fiber, it's unlikely we will increase usage. 

I don't find technical support very useful. I usually use forums or community support. I haven't tried to call technical support in the past.

You just need to read the manual. For some concerns that are not seen in the manual, I go to the forums. The only time I would like to go to support is if there is a feature maybe that doesn't exist in the system. Currently, I am not into those things, so I'm only currently using the current features of their package.

I have Ubiquiti Wireless, MikroTik Wireless, and MikroTik Wired.

The only brand we have considered for this particular purpose was Ubiquiti since all others are very expensive brands. For our use case, we cannot afford to implement expensive antennas as it's difficult to afford for purchasing,

The initial setup is easy. The complete deployment took one week. 

We have three people involved in the deployment and maintenance. 

I noted an ROI after five years.

You can use the equipment for five years without any problems before you need to replace anything. Or, if an incident occurs that you can't control - like calamities or lightning strikes that really damage the dish. That's the only time you have to have problems. They last a long period of time. Your return investment is good for the price they give.

The pricing is very, very reasonable. It was quite cheap. We buy them outright. There is no licensing. 

Support is not included with that, as the equipment itself is already usable as it is.

I was looking into Cambium. I was trying to see how much the difference in prices were. Since it was a very big jump in price, I know I could not justify its purchase for the capacity that we only have.

We use a mixture of versions. We're constantly upgrading, so there is some old equipment and new equipment.

I'd rate the solution eight out of ten.

We use it to set up wireless WANs ranging from a single access point in a small business to 100 apartments in an accommodation complex.

The solution offers us good situational awareness by providing information on user activity, signal strength, and all the data that you need to manage the system and understand issues. 

The strength of the routers could be improved. When it comes to serious routing, the solution doesn't measure up to the big guys like Juniper and Cisco, but we don't expect it to.

I have been using Ubiquiti Wireless for three years. 

The stability isn't perfect, but that's the nature of a leading edge technology and you learn through working with it.

We've run into a few limitations in what we call large accommodation environments where we've got about 100 wireless devices, trying to do things with USG type routers, onsite controllers, where they run out of capacity. This could have been our technicians making incorrect estimates of what was possible, but we're having to put in small local service to do that function. It would be preferable to have everything occurring in the core router. When that happens, the core device is overloaded and it's difficult to access it remotely. That's been one of the issues we've run into as we've pushed the limit on the number of devices on a single site.
We maintain over 1,000, probably 2,000 devices with just three people.

I can't comment on that as we haven't had to use it much at all.  

I don't do the setup personally, but I can see that once you understand how to roll the solution out, the process is relatively straightforward. Being able to adopt the device, see it on the management system and configure it, are all easy to implement.
Complexity also depends on what you're implementing. Setting everything up in the lab prior to on-site deployment means that you can complete the installation in less than an hour, which makes it look efficient and professional. If adjustments need to be made later it can all be done remotely, this is one of the benefits of cloud management and remote access equipment. 

We have absolutely seen a return on our investment.

We don't have any licensing costs in our use-case. It's low cost, perhaps not the leading edge in the industry, but for the type of industry we work in, the cost suits us perfectly. It's aggressive on price so we can make a margin deploying it, and we can make money managing it for our clients. 

We are a virtual organization with a number of people working from home and coming together to provide solutions.
Most of the equipment switches, wireless equipment cameras etc. work pretty well.
Once everything is up and running, the solution doesn't need much attention at all. That's why we like it. We want to run an efficient business and scale the business well, and not have to hire too many people to do the job. That's working out very well.

We primarily use the solution for small businesses.

We found the WiFi coverage good and it was easy for the company to set up. It continues to be stable as well. 

They are our cheap solution. It's not overly expensive to use.

They integrated well within our small business, which was required.

It's a stable solution. 

We don't have any issues when it comes to running a standard deployment. 

The coverage of Wi-Fi is good.

Overall, it's a straightforward solution.

They do offer a lot of documentation.

It's very cheap to replace, however, they last a while. If you want to buy one, it's no trouble. We've sold more than 500 and we maybe changed three wireless access points in five years. 

Especially after the last year, we would prefer if there was an option to have complete cloud control and not local control. It's better to have something that's completely cloud-based. 

There isn't any technical support. There is only a forum where it is hard to get answers. 

If you buy one and you would like to extend the warranty, you don't have the possibility to extend the warranty. If the full warranty expires, if the Wi-Fi brakes, you must buy a new product.

I've been using the solution for five years.

The stability is quite good. There are no bugs or glitches and it doesn't crash or freeze it is reliable. It's been issue-free.

The product can scale. 

Technical support is non-existent. They have only a forum where you can ask other people or maybe technician questions. However, usually, when we post an issue, we never get an answer

We've used many different solutions in the past and really like Ubiquiti. Our clients have used Fortinet and Meraki, however, those are best suited for larger enterprises. 

The solution is very easy to set up. 

We basically just propose the solution and the client will look at the price and agree to it or not. If they do, we install it. that's our basic implementation strategy.

You can deploy the product in about two hours. You only need one person to deploy it. It's not labor-intensive. 

Depending on the customer, we may have only one site or maybe multiple sites where we need to deploy the solution with one controller. Some customers have only one site, and others might have ten. All the sites may be interconnected by a VPN.

We are able to install the solution ourselves.

I'm not sure if the customer has seen an exact ROI.

The price of the product is reasonable. While I can't speak to the exact pricing, it is quite inexpensive. 

You don't need a license. You simply buy and install the device. 

For €100, you have Wi-Fi and you don't have to worry about a license. For the customer, it is a good solution. With Meraki, for example, you must buy the product, you must buy the license, and you have a license with an annual commitment or a pluriannual commitment. Clients must pay every time. With Ubiquiti, you buy the device, similar to what you would install at home, and you don't need to worry about anything else.

We are a customer and an integrator.

It's my understanding that we are using the latest solution, based on the firmware that they released.

It's got a pretty low learning curve. You might only need one day to have a look at it and understand everything. 

I'd rate it eight out of ten. It's pretty great for small businesses, however, to take it to the next level, a large company likely will need to acquire it. 

We primarily use the solution for a wireless connection for our hotel and resort.

The solution offers good management.

The maintenance of the product is very simple and straightforward.

It's very easy to deploy.

You can see everything on one dashboard. 

The product can scale well.

We have found the solution to be pretty cheap.

The product makes upgrades too often. They are always changing things. It can be hard to keep up.

We'd like them to improve aspects of device management. For us, for example, some of the access points are managed by a Ubiquiti controller, and others are managed by an AirMax controller.

We've used the solution for six or seven years. We've ended up staying with it for a long time. 

Some solutions are stable. Others are not. Maybe we don't use the right ones and we have to change them and put them in the right place. It's possible we are using non-appropriate devices.

The solution is scalable. It can expand well.

I've only used this solution. I've never used, for example, Cisco or Aruba.

The solution offers pretty good pricing. they aren't expensive. I'd rate the cost at a four out of five in terms of value for money.

I'd rate the solution a seven out of ten. We are mostly satisfied with the product.

We primarily use the solution for wireless connectivity to the internet in the office. You can roam around and stay connected easily.

It's a good option for SMEs.

The stability and performance are great.

It's very easy to use.

The initial setup is fairly straightforward.

The costs to use the product are very low.

This might not be the best solution for a very large organization.

They can continue to improve their offering so that they could be used in the future in large enterprises also. It only uses the local connection and it performs to a lesser extent due to this. It's hard to check on things remotely. For example, if I have a branch office somewhere in another city or even another country and someone tells me that something is wrong with the wi-fi or firewall, if I have a good wi-fi solution (for example Cisco or FortiNet), I can simply connect to an access point there. With Ubiquiti, I cannot do that. 

There seem to be no access points in Ubiquiti that allow us to use a double link. There is no link redundancy. If a link fails, I lose an access point.

I've used the solution for a few years. 

The solution is stable and the performance is good. There are no bugs or glitches. It doesn't crash or freeze. 

This is a good solution for small and medium-sized enterprises and not more than that. It might not scale to the needs of very large companies. 

We have up to 100 users at this time.

We will likely increase usage in the future.

I've never had any issues with the product and therefore have never contacted support. I can't speak to how helpful or responsive they would be. 

At a previous job, I did work with Cisco. It's hard to compare the two. Cisco is simply on a different level. 

While it can cause some problems in installation if you use a software controller, it's actually pretty easy. If you are familiar with the network protocols it is straightforward.

There's only one person that handles deployment and maintenance tasks. That's me. It's pretty low-maintenance. 

I can handle the initial setup myself. 

The solution is relatively cheap. I personally don't pay for the licensing and therefore can't speak to exact pricing. 

We are working with the latest version of the solution right now. 

If a company is looking for a low-cost option, I would recommend this product. 

I'd rate the solution at an eight out of ten. We've been pleased with its general capabilities overall.

Ubiquiti is deployed in the five-floor building that houses the integrated laboratory for my vocational school. This access point provides internet to every lab on campus, including the computer laboratory. 

I've been using Ubiquiti since 2015 or so.

One of the Ubiquiti access points broke down, and it can't be used. It's still down now, so overall Ubiquiti hasn't been a good experience for me.

We're extremely disappointed with Ubiquiti support. We need more local support. 

Negative

Installing Ubiquiti is easy.

I rate Ubiquiti Wireless five out of 10. I wouldn't recommend it.