Ubiquiti Wireless Reviews

We want to have full control over the product so we use it on-premises. Our main customer base is in the city of Leyden for free outdoor wifi usage. We have about 100 access points around the city. We do interlinks and point links, as well as in harbors, campsites, and anywhere there is demand locally. We do service other cities, but Leyden is the main city. We do testing and development with routing data over wireless networks.  

I think two major things are the most valuable for our operations. The quality is very important, and we have seen that this system has been reliable for the last 10 years. That is an important factor. Managing the number of towers and access points has always been a challenge and made this type of business quite expensive in this location.

The main thing for us is the prices and meeting and beating the price of competitors. So the most important feature is the value itself. Technology-wise, everyone can offer the same thing. Our standard is to have the best service and offer it all for less.

Looking at future usage as in self-steering cars and drones should be part of Ubiquiti. For now, it's too early. But this can be an important function to add. SSID (Service Set Identifier) is also something that is important looking into the future. I'm not sure if those are all of the things that can be improved because everything changes constantly in technology. It could be one of the most advanced products in the industry if it incorporated these things. There are issues with government usage and other security issues. These have to be addressed for the future.

I would approximate that I have been using the product for about 10 years.

The product itself is very stable. We don't have problems because of Ubiquiti. The problems come from peripheral issues.

The most current version that we are using has scalable storage. The scalability depends on the equipment. They do switches now which helps balance the load. We are not using all the options at this point, but we are capable of using multiple access points. 

So the product is scalable within certain limits. Some of those are what we place on our understanding of the product and the security.

We have engaged with technical support. The service we use is actually my colleague. They're good at dealing with technical things that we don't already have experience with.

The initial setup is quite straightforward. I'm not exactly sure that what I see is always something everyone is capable enough to do. We have a technical team to develop our own solutions within the technology and access points to make it more stable and functional. But for people without these resources, it could be harder to use.

We are doing implementations by ourselves for us and for our customers. We sell to end-users. So we're not dealers but we are acting as dealers at the same time. Essentially we are both like partners and resellers.

Competitors are asking high prices for their services in my opinion and they do not compete well with Ubiquity. The current price range of Ubiquiti is a good but if it becomes more expensive, there will be more competitors to compare with. It is currently purchased by customers on a yearly base.

We are primarily concerned with outdoor use. There is another provider we are using for services to deal with privacy regulations in Europe. That is still a question to investigate for using Ubiquiti to comply with European regulations. We are currently using our own hardware for management.

On a scale from one to ten where one is the worst and ten is the best, Ubiquiti Wireless is an eight. There are some things that can be improved.

I use Ubiquiti Wireless for WiFi deployment in my flat in Switzerland where I have one access point and two switches. The flat is about 80 to 100 square meters, so one access point is enough. I have also installed it in my parents' two-family house where there are four access points. The house has three floors so requires more access points to cover the whole area.

A lot also depends on the thickness of the building's walls. If you want good coverage and you're using the 5Ghz frequency band, I think you need one access point per 60 square meters.

I like the features that allow configuration of the access points, the firewalls, and the switches from an application on your smartphone. If my mother calls and tells me there's a problem with the internet connection or WiFi, I can check it on my mobile phone and can then restart the device or let her know there's another reason for the problem. It helps because my parents are over 70 years old.

In terms of what could be improved in the product, I would have to say security features are lacking. I'm not saying it's easy to hack or not very secure, but when I compare it to the Cisco Meraki solution I use at work, there are a lot of features missing. For example, you can't use antivirus protection and spam filters. For sure it's secure but there are some enterprise features missing. Another issue is that unwanted traffic passes through the firewall with Ubiquiti Wireless, whereas with Cisco Meraki there is an access control list that enables traffic to be stopped. 

I'm using the AP PRO which I don't think is the latest version and it doesn't support WiFi 6 and other things but it's Dual-Radio with a 2.4Ghz and 5Ghz frequency band.

I've been using Ubiquiti Wireless for four years.

In terms of the stability of the solution, I haven't had any problems. One time I had a broken power supply in one of my 16 port switches, but nothing else.

I've never needed any technical support for the product. 

The initial setup was quite straightforward and the system is very user-friendly. You can start firmware updates right from your phone and configure the whole thing. The initial setup is via the web browser and connected to the cloud. It takes 10 to 15 minutes and then you connect the controller with your cloud account, add switches and access points. There is a good instruction manual that is simple to follow and the system is easy to boot. Once completed, search for new devices, and within 10 seconds all appear in your network. It does require basic IT skills, but it's okay. I installed it myself using the manual.

The system requires a Cloud Controller which collects all the metrics and statistics from the devices and then pushes the data to the cloud. It's a public cloud hosted by Ubiquiti Networks. It allows you to view all the collected data and options.

The product is a very good price with no setup or ongoing costs. If you compare it to Cisco Meraki, it's one-fifth of the price. But you have to remember that Cisco is an enterprise solution and it seems Ubiquiti Wireless is more for private or small business use but doesn't suit large enterprise needs.

Some of my IT colleagues use it for small businesses, up to 20 people, because it's a cheap, affordable solution for smaller companies that don't have large budgets. 

I would rate this product an 8 out of 10.

We are a system integrator and this is one of the solutions that we provide to our customers.

This solution is used for an on-premises WiFi access point.

The indoor WiFi connection works well.

Some of our customers have reported problems with their outdoor WiFi connections.

We have been using this solution for about five years.

That stability of this solution is ok.

This solution is easy to set up.

We provide Professional Services for our customers, which includes deployment.

The price of this solution is ok.

I would rate this solution an eight out of ten.

We mostly use the solution for Wi-Fi access points. Mostly it's indoors, but sometimes it's outdoors as well.

We use the solution for many of our smaller customers and the cloud management aspect of the solution is very good. If you compare it to other vendors that have a controller, it's much easier to manage the cloud-based solution because we travel a lot. It allows us to manage everything from any place.

We tried to create an access point with built-in voice and sound that we could use in schools, for example. We tried to create something that could play sounds or messages out of the access points. We wanted to, for example, use it as a school bell instead of using other equipment. It didn't work very well. It turns out when you connect to the Ubiquiti Wireless access point, it's not possible to send simple messages (like what is going on in the canteen, or some news update for the school, etc.). We had to use the on-premises version, as the cloud version wouldn't allow for this.

Ubiquiti has a lot of cool features but not everything is included in the management portal. I'd like to see a bit more added, like sound messages and the camera system. They should be part of the management platform and not part of a standalone system.

I've been using the solution for four years or so.

The stability is okay, but we do have problems if we use it for heavily populated areas (like an airport). We sometimes lose connectivity, but normally we use it for not so populated areas. For a normal-sized school, there's no stability problem. It works very well there because it's relatively small.

We've never had to contact technical support. We fix any problems ourselves.

The initial setup, at least the switches in and the access points, is very easy.

I handle the implementation myself. I'm a WI-FI technician, so other people tend to ask me for help.

We don't pay any licensing costs. You can choose a subscription package it you prefer, or just pay once.

We are a reseller of Ubiquiti hardware.

We always use the most up-to-date version of the solution and update it all the time. We use the private cloud deployment model. We've also used the on-premises deployment model, however, most clients prefer the private cloud.

I'd rate the solution seven out of ten.

I installed the Ubiquiti UAP-AC-Pro at our HQ, which is a converted church. The WiFi coverage is excellent, thanks to the 3x3 MIMO antenna.The dual band throughput is very fast and extremely stable. Ubiquiti use their own UniFi Controller software, which is regularly updated with new and improved features. It is an enterprise Wireless Access Point at a domestic price.

It provides effective wifi service to complement our data network infrastructure. We are located in an area where WiFi penetration is high and yet we have not suffered from interference, which might be due to careful management of frequencies that have been set manually. This was possible due to the RF Spectrum feature within the AC-Pro AP. These are incredible features for a device ranging around £130.

The UniFi Controller Software provides excellent statistical and monitoring facilities. The 3x3 MIMO antenna provides excellent coverage and the product is well supported by Ubiquiti in terms of firmware updates. Installation is easy with seamless integration of additional APs. The dual band wifi provides very fast throughput of 450 Mbps at 2.4 Ghz and it claims 1300Mbps at 5 Ghz although I have not witnessed this so far but our fibre connection to the internet is currently governed at 100 Mbps duplex. The AP has been running in excess of 2 years with no glitches whatsoever.

The product technical support could be better, although the user forum is extremely useful. I have run chat sessions with Ubiquiti tech support, which was very helpful but you can sit in a queue for some time, depending on the time of day.

One to three years.

Airmax TDMA

5 years

Not yet

No

Customer Service: Very good.Technical Support: Excellent.

I have used Osbridge and Alvarion. Both very expensive.

Intuitive setup, Very easy to configure.

In-house.

Excellent!

Cambium, Motorola and Delibernt.

For a small WISP it's the best price/performance solution.

Range, Reliability, Price

Enables desktop network wide management with minimal learning curve.

End Point data collection. Aggregated (single screen) multi endpoint bandwidth monitor would be a big help. To see which endpoints are consuming most bandwidth in real time.

3 Years. The products I use are airMax, EdgeMax and airVision.

Non whatsoever

Engenius

Adequate

Straightforward

In house

Excellent!

Under $15k setup costs. Approx 50 man days per annum maintenance.

Get training first before deploying. I didn't (due to location) and wish I could have. Learning by doing is not the best way of doing things. However, once up the curve of this equipment is very straightforward to deploy.