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The cloud deployment option is particularly attractive to some customers for its flexibility and scalability

What is our primary use case?

  • Financial domain
  • Excel automation
  • SAP automation
  • Citrix automation
  • Usage of Orchestrator queues
  • RE framework
  • Automating password resets
  • Security and governance
  • Highly elastic scalability
  • Work queues
  • Rules-based exception handling
  • Large group deployment
  • Rapid development support
  • Centralized repository for version control
  • Execution logs and credentials.

How has it helped my organization?

  • We have a lot of processes to be automated. UiPath helped us to be cost effective and time effective.
  • UiPath provides us with high speed in case of implementation.
  • Implementation speed which helps how fast can you automate
  • Reusability and extensibility which is used to build modular automation and reuse at the workflow level, plus it extends UiPath's functionality via custom activities or various integration.

What is most valuable?

  • Citrix recorder
  • UI Explorer
  • I used to connect using remote desktop and automated it using image automation. 
  • The cloud deployment option is particularly attractive to some customers for its flexibility and scalability, along with customary thin client advantages. 

Those customers should determine if the RA provider offers a cloud service that scales automatically. The customer should go beyond that minimum and look for a provider whose architecture provides a proven integration track record with Citrix (including Xen) and other virtualization technologies, enterprise applications such as SAP (GUI and web), Oracle, Siebel, PeopleSoft, Salesforce.com.

What needs improvement?

Sometimes when working with operation leads, it’s hard to get them to focus on the concept, and also believe in the concept. For approval, it should run through all of your company’s major departments, ranging from investor groups to operation floor leads to finance to management. Processes that will be affected by the RPA should all be consulted as well, and all departments should be considered in the RPA implementation process.

Buyer's Guide
UiPath Platform
September 2025
Learn what your peers think about UiPath Platform. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
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For how long have I used the solution?

One to three years.
Disclosure: My company has a business relationship with this vendor other than being a customer. My company is Official Training partner for UIPath
PeerSpot user
PeerSpot user
Managing Engineer at Carrilho Engineering
Real User
Lots of training and learning material are available, including an online academy

What is our primary use case?

UiPath has been working great for us in automating processes where data needs to be manually fed into one application and the result transposed to another one.

How has it helped my organization?

Data entry and data transfer between applications is a slow and error-prone process when done manually. RPA is a great solution to this problem. We're using attended automation for this, but productivity has increased by a factor of 10.

What is most valuable?

  • Ease of use
  • Lots of training and learning material available, including an online academy
  • Quick learning curve for developers, with great templates
  • Wide application support (both native and web-based)
  • Frequent delivery of new features and bug fixes
  • Great pricing when considering the productivity gains.

What needs improvement?

Developers complained about UiPath becoming slow when developing complex processes. This only happens when developing, not when running the automation, so we solved this by boosting developers laptops with more RAM.

For how long have I used the solution?

One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
UiPath Platform
September 2025
Learn what your peers think about UiPath Platform. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
869,089 professionals have used our research since 2012.
PeerSpot user
RPA Developer at a tech services company with 51-200 employees
Real User
Top 20
Data scraping is more valuable as the performance and preciseness are excellent

What is our primary use case?

My primary use case is to automate the process of RPO. Here we use data scraping, web recording, email automation, integration of multiple application, etc. 

How has it helped my organization?

Since we automated the RPO process, our employees' submission and closure rate have been increased. Also, the workforce of the employees has been increased. Also, we are thinking of how to utilize the employees more to increase the productivity.

What is most valuable?

Data scraping is more valuable as the performance and preciseness are excellent. Now UiPath introduces UiPath GO which has a wide number of activities, and it is really useful for us. 

What needs improvement?

  • For data scraping, the websites which have iframes are not extracting properly. 
  • Also, the API generation in UiPath is not that much easy. It would be nice if we have an activity which easily converts a workflow into API.

For how long have I used the solution?

One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
DiegoJCMoreira - PeerSpot reviewer
Works at a consultancy with 201-500 employees
Real User
It has a very good OCR engine

What is our primary use case?

I use UiPath to automate processes that use different systems. This is the best use for the tool since it has integration with a lot of systems.

How has it helped my organization?

We were able to automate processes that use different systems with only one tool. This approach has decreased the time of development and increased profit.

What is most valuable?

  • The integration with the systems: that makes it easy to automate any process.
  • It also has a very good OCR engine.

What needs improvement?

It is very expensive to acquire a UiPath license, and this cost makes it not so easy to profit from the automation.

For how long have I used the solution?

One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Real User
UI based automation and background automation can both be done

What is our primary use case?

  • I worked on the employee onboarding and offboarding process for a client.
  • I worked the reconciliation process for one of the financial clients.

How has it helped my organization?

I am working for multiple clients in the US on UiPath. UiPath is the most innovative tool for RPA. It pushes the innovation a step forward in every upgrade. UI based automation and background automation can both be done by UiPath. It makes every FTE job easier and much easier. Every business user feels much comfortable after their process gets automated so that they can keep their focus on some other productive work.

What is most valuable?

Web automation and Citrix automations are made very easy.

What needs improvement?

It is not compatible with some of the old windows applications.

I am dealing with the clients who still use 1990's power builder applications. The UiPath is unable to recognize the elements of the applications.

For how long have I used the solution?

One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1013520 - PeerSpot reviewer
Works with 10,001+ employees
Real User
You can develop something without being a programmer

What is our primary use case?

Business solutions, not only IT related.

How has it helped my organization?

Improvement on repetitive activities, boring tasks, and error handling reduction.

What is most valuable?

A user interface for developers: You can develop something without being a programmer!

What needs improvement?

Typically, the best improvement of Microsoft tools embedded (as for Excel), and SAP could be very useful (but in 2018.4 there is an improvement on SAP BAPI).

For how long have I used the solution?

One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Telecommunications Engineer at a manufacturing company with 11-50 employees
Real User
Great UX and very intuitive UI

What is our primary use case?

Data transfer between different apps is the main use case for us.

How has it helped my organization?

We've been using UiPath in plenty of business processes with great results. It's made our lives easier by automating data entry between different applications, reducing to a minimum repetitive work that everybody hates doing. Our teams have won a lot of time they now use in more interesting tasks where they can really make a difference.

What is most valuable?

  • Great UX and very intuitive UI
  • Fast and easy to learn
  • Simple to configure with Orchestrator
  • Works with most web apps and desktop apps, including Citrix
  • UiExplorer is a fantastic help
  • Can be used in attended or unattended modes.

What needs improvement?

  • Debugging mode has room for improvement
  • Sluggish to develop when several XAML files are open
  • Price for large projects.

For how long have I used the solution?

One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
RPA Developer at a tech vendor with 51-200 employees
Real User
Its forum is awesome, and we can find solutions to every problem from there

What is our primary use case?

I'm working in the banking sector, and as we all know, there exist many repetitive tasks which are actually done by human workforces. I'm automating them with UiPath

Accuracy, time and cost are the benefits I've figured out from my experience.

How has it helped my organization?

UiPath is a wonderful platform which helped me with automating many of the repetitive tasks including data entry, file processing, document classification, and many more like that.

What is most valuable?

As a software engineer, the features I felt the most valuable are given below:

  • Version control
  • Python support
  • Time-saving
  • The wide knowledge base on the internet. 
  • The UiPath forum is awesome; we can find solutions to every problem from there. 
  • It has nice support too.

What needs improvement?

The product and its documentation are very easy to understand and helpful, but I found some difficulties when dealing with the licensing. I hope they would make that clear as soon as possible. 

Then next thing to improve is the option to add activities into the work pane without using a mouse — actually, via real coders like keyboards only. So, adding more shortcuts would be helpful.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Highly stable.

What do I think about the scalability of the solution?

It has a very scalable and easy solution, both in licensing and infra setup.

How are customer service and technical support?

Support with a good knowledge base.

Which solution did I use previously and why did I switch?

No, this is our first solution, and we chose it after a long time market study.

How was the initial setup?

They are providing full support for setup, which includes Webex support too.

What about the implementation team?

In-house.

What was our ROI?

I think the ROI is more than 100%.

What's my experience with pricing, setup cost, and licensing?

I think when comparing with other products, UiPath has a flexible and simple licensing option, and their pricing is also good.

Which other solutions did I evaluate?

Yes, we have tried some proof of concepts with other software like Automation Anywhere, Kryon, etc.

What other advice do I have?

They are also introducing AI/ML to the product. It's time to start using this so we can grow with them.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free UiPath Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free UiPath Platform Report and get advice and tips from experienced pros sharing their opinions.