We are protecting our company's critical data using NetBackup Virtual Appliance at multiple sites. For DR purposes, we use the NetBackup AIR feature to replicate deduped images between sites.
Technical Specialist, Data Center and Cloud at HighVail Systems Inc.
Gives us confidence in the recoverability of our data in the event of disaster
Pros and Cons
- "Veritas NetBackup Automatic Image Replication and CloudCatalyst features allow me to replicate deduped backup images from one site to a remote site, as well as duplicating deduped images to the Cloud (i.e. AWS S3, etc.)"
- "This product would be improved with the inclusion of a Sandbox feature like Veeam Sandbox."
What is our primary use case?
How has it helped my organization?
With our critical data protected by Veritas NetBackup, we feel confident knowing that we can reliably recover the data in case of incidental data loss or disaster.
What is most valuable?
Veritas NetBackup Automatic Image Replication and CloudCatalyst features allow me to replicate deduped backup images from one site to a remote site, as well as duplicating deduped images to the Cloud (i.e. AWS S3, etc.)
What needs improvement?
This product would be improved with the inclusion of a Sandbox feature like Veeam Sandbox.
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Veritas NetBackup
June 2025

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For how long have I used the solution?
More than fifteen years.
Disclosure: My company has a business relationship with this vendor other than being a customer. My company is a Veritas Partner.

Senior Presales Consultant at OFFTEC International
Cost-effective and has proactive support
Pros and Cons
- "We were evaluating other products and getting confused between Commvault and Veritas NetBackup. The one reason that we started with Veritas NetBackup is the pricing of the license. There's no other reason from a technical perspective or even operation or capability of the two software. The main reason we chose Veritas NetBackup was that in our use case it is more cost-effective."
- "Improvements can be made to the service by providing better and more competitive ratios on data backups. The functionality for backups is there with Veritas, but I would like to see them optimize and enhance this feature more."
What is our primary use case?
We are a partner and a user of Veritas NetBackup. As a company, we are using Veritas for our internal data backup and recovery.
What needs improvement?
Improvements can be made to the service by providing better and more competitive ratios on data backups. The functionality for backups is there with Veritas, but I would like to see them optimize and enhance this feature more.
How are customer service and technical support?
Technical support from the vendor's perspective has been very proactive. They are very active in responding to customer support requests. Their response times have been good and the people are great to deal with when it comes to troubleshooting and solving problems. Veritas knows what they are doing and they have excellent experience in their own product line.
Which solution did I use previously and why did I switch?
We were previously using Veritas.
What about the implementation team?
We implemented through a vendor. The vendor was very proactive. The response was great. They were knowledgable and experienced; the team got the job done.
What's my experience with pricing, setup cost, and licensing?
Veritas Netbackup offers affordable licensing.
Which other solutions did I evaluate?
We were evaluating other products and getting confused between Commvault and Veritas NetBackup. The one reason that we started with Veritas NetBackup is the pricing of the license. There's no other reason from a technical perspective or even operation or capability of the two software. The main reason we chose Veritas NetBackup was that in our use case it is more cost-effective.
What other advice do I have?
My advice is that it is a perfect product. I would rate it an 8 out of 10 overall. I wouldn't give it a ten because it doesn't have the necessary full backup capabilities and because it is missing functionalities like the archiving feature which is not there.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Veritas NetBackup
June 2025

Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
IT Solutions Provider at WIZERTECH INFORMATICS PVT LTD
Easy to install, configure, and use
Pros and Cons
- "This is the best solution that I know of."
- "Endpoint backup capability is needed."
What is our primary use case?
Our primary use case is to backup the databases for our enterprise clients.
How has it helped my organization?
It is a very good backup solution that we provide to the majority of our clients as a service.
What is most valuable?
It is very easy to perform a backup, and then verify whether it has been properly completed or not.
What needs improvement?
Add endpoint backup capability for a particular appliance. Currently it is server level only.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
We use this product daily, and my impression of the stability is very good.
What do I think about the scalability of the solution?
It is scalable. Our clients include fifty to sixty IT managers that are responsible for backing up their company's data. We plan to increase this number as we add new clients.
How are customer service and technical support?
I have not contacted the product's technical support. We have our own lab set up for testing the product.
Which solution did I use previously and why did I switch?
I use a second solution, Commvault, in cases where there is no domain. I did not, and still do not use another solution for our primary use case.
How was the initial setup?
The setup, installation, and configuration is not complex. Once the product is configured, it is very easy to use.
What about the implementation team?
For this solution, we handle the system integration for our clients. It takes approximately ten to fifteen days to deploy the backup solution.
What's my experience with pricing, setup cost, and licensing?
I think that the pricing and licensing for this solution is good. It is affordable.
What other advice do I have?
I have not had any issues or problems when using this solution. It has been working perfectly for our primary use case.
I would rate this solution eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works at General Atomics
One of the valuable features is support of a large number of operating systems and applications
What is our primary use case?
I used the product to back up all of the major servers at my location, including operating systems: UNIX, Linux, and Windows.
There are a little more than 100 individual systems with around 1.2 PB of which at least 250 TB is continuously backed up with this product.
How has it helped my organization?
It has performed as advertised and I have used it for more than 18 years without any major loss of data or problems.
What is most valuable?
The support of a large number of different operating systems and applications.
What needs improvement?
Better ways of backing up larger filesystems with many, millions of small files.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head, IT Network, Security & Data Center at ARABSAT
Application awareness is very good, but the application needs more flexibility
What is our primary use case?
The application is used for backing up our complete infrastructure including Microsoft Exchange, Oracle EBS, local shared files and folders, and a couple of SQL servers.
How has it helped my organization?
The application is very complex and we failed at integration with most of the applications on Oracle Linux.
What is most valuable?
It has a long backup journey but fortunately, application awareness is very good starting from MS products, database, etc.
What needs improvement?
The application needs more flexibility and reliability should be the top priority of the enhancement.
For how long have I used the solution?
More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief ingeneer at a tech services company with 1,001-5,000 employees
It saves time for our backup needs
Pros and Cons
- "It saves time for the backup needs of our organization."
- "The interface should be improved."
What is our primary use case?
It saves time for the backup needs of our organization.
What is most valuable?
It is less bulky.
What needs improvement?
The interface should be improved.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
It is fine.
How are customer service and technical support?
I do not have experience with their tech support.
Which solution did I use previously and why did I switch?
I have previous experience with Veeam and NetApp Backup.
Which other solutions did I evaluate?
We looked at Veeam and Veritas NetBackup.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Infrastructure Manager at Jonah Energy LLC
The most valuable feature is that it is basically a replica of our SAND data. I think between the licensing issues and the older solution mentality it is not a great solution.
Pros and Cons
- "The most valuable feature is that it is basically a replica of our SAND data. We archive the SAND data for recovery, if there is an issue on the fence."
- "I would advise not to use this tool. I think between the licensing issues and the older solution mentality it is not a great solution."
What is our primary use case?
The primary use case is for archiving.
What is most valuable?
The most valuable feature is that it is basically a replica of our SAN data. We archive the SAN data for recovery, if there is an issue on the fence.
What needs improvement?
I think that the licensing model needs improvement.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
The stability is fine.
What do I think about the scalability of the solution?
As it scales, it becomes expensive.
How is customer service and technical support?
Our experience with tech support is mostly positive. But, we had some repeat issues and tech support was not entirely responsive to our needs.
What's my experience with pricing, setup cost, and licensing?
The licensing model is cost-prohibitive as you scale out.
Which other solutions did I evaluate?
No, we did not evaluate any other options. We only tried this solution in our environment.
What other advice do I have?
I would advise not to use this tool. I think between the licensing issues and the older solution mentality it is not a great solution. They really have not kept up with the times.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Systems Analyst at a comms service provider with 1,001-5,000 employees
Its most valuable features are flexibility and reliability
Pros and Cons
- "It is essential. We can't do without it."
- "Its most valuable features are flexibility and reliability."
- "Some of the hardware is out of support."
- "It needs support for Kernel-based Virtual Machines (KVMs)."
- "The product is not able to keep up with other competitors in the market."
- "I have been involved in upgrades. They have not been straightforward. Some of them have required us to make changes to our architecture and production environment."
What is our primary use case?
It is for backing up servers. It has performed well.
How has it helped my organization?
It is essential. We can't do without it.
What is most valuable?
Its most valuable features are flexibility and reliability.
What needs improvement?
- It needs support for Kernel-based Virtual Machines (KVMs).
- Some of the hardware is out of support.
- The product is not able to keep up with other competitors in the market.
What do I think about the stability of the solution?
Stability is very good.
What do I think about the scalability of the solution?
Scalability is very good.
How is customer service and technical support?
Their support is pretty good.
How was the initial setup?
I have been involved in upgrades. They have not been straightforward. Some of them have required us to make changes to our architecture and production environment.
Which other solutions did I evaluate?
We are currently evaluating EMC Avamar and NetWorker.
What other advice do I have?
I would recommend the product. It is a good product.
Most important criteria when selecting a vendor: The product does what it says it does and it supports all our needs.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: June 2025
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