Veritas NetBackup Reviews

We are a solution provider and Veritas NetBackup is one of the backup and recovery products that we resell to our clients.

This product works well for all of our use cases.

The most valuable feature is the ease of use. NetBackup is very easy for end-users.

We have never had a problem restoring data.

NetBackup has all of the features that you would expect. It includes differential and incremental backups, snapshots, virtual backup, backing up to the cloud, and backing up on-premises.

The biggest problem with NetBackup is licensing. With more customers working with virtual machines, they are now licensing based on the number of CPU cores. Some customers choose Veeam because if they have two servers with 100 terabytes then that is four CPU cores, and it will cost less than it would with NetBackup. This is a change from the past, where the licensing was on a per-socket basis.

I have been working with Veritas netBack for about two years. My company has been involved with backup solutions from different vendors for about 30 years.

This is a very stable product and better than IBM in this regard.

It is very easy to scale. There are two different solutions, where Backup Exec is for small to medium-sized businesses, and NetBackup is for medium to enterprise-sized organizations.n.

We are very satisfied with the technical support.

We also work with products from Veeam and IBM. I have about 10 years of experience with IBM Spectrum Protect but the support for it is very poor in Egypt. For this reason, we prefer to work with Veritas NetBackup and Veeam.

With IBM, there have been many times where we were unable to restore data.

IBM uses many agents for backup tasks, whereas Veritas uses only one agent for backing up files, databases, and applications. The IBM approach is more complex.

It is very easy and straightforward to set up. The length of time required for deployment depends on the implementation and the number of servers. I would say that the average is between three and four days.

We have two people to deploy this solution.

Licensing fees are charged based on the number of CPU cores.

Overall, NetBackup is a good product and the only problem is the licensing module. We would really like to have socket-based licensing.

I would rate this solution a nine out of ten.

The most valuable feature is its stability.

Lots of features are in need of improvement.

The SQL Server backup features are not up to date. I would also like to see the Exchange server and Cloud backup handled better.

There are no features for cloud backup in my on-premises environment, which limits me when it comes to managing them.

The performance is poor on our system and it takes too long to complete a backup.

I have been working with Veritas NetBackup for more than ten years.

The stability is very good.

My environment is not growing very quickly, so I haven't had the opportunity to check scalability. My understanding is that it is expensive to scale.

We are typically in contact with technical support two or three times a year to deal with issues that arise. They're brilliant, fast, and professional.

The setup was completed before I joined the company.

My licensing model is based on capacity so as we grow, the price we pay increases and it becomes too expensive.

We are currently looking for another solution. One of the reasons is that we know that we can get more for less money.

This backup and recovery product is good, although looking at my current environment, it is pretty old. My advice for anybody who is considering Veritas NetBackup is to assess the feasibility of it in their environment.

I would rate this solution a six out of ten.

This is our default backup solution for our data and storage.

The most valuable feature is the trouble-free operation, as we have not had many problems with it.

We are not able to back up our attached drives, which is something that should be improved.

The speed of restoring data could be improved.

The pricing is an area that can be improved. 

I have been in touch with technical support and I would say that they are okay. I wouldn't rate them "very bad" or "very good" because I haven't been dissatisfied, yet I haven't seen anything impressive either.

The area for improvement that I can see with support is that they have to have better internal coordination. Multiple people or teams work on the same problem and the coordination on their end could be better.

The team who was working on the initial setup was well aware of what they needed to do, so it was straightforward.

We have two people who do the maintenance.

We had third-party assistance with the deployment and we are satisfied with the experience.

I find the cost of this solution to be high. The licensing is done based on the size of the source. If you have a source size of one terabyte then they will charge for a one terabyte license, although what is actually being stored is much less. This is something that they can improve on.

We have been exploring other options that are available in the market. Products like Veeam have similar features, so we will continue our evaluation and consider cost as one of the main factors.

My advice to anybody who is considering Veritas NetBackup is that it's not a bad product and it's good to be prepared. I suggest reviewing the price in advance.

I find it to be not a bad product, but it would be much better with improvements to pricing and performance.

I would rate this solution a six out of ten.

The primary use cases for our clients are for data protection and for backups.

The most valuable aspect of the solution for our clients, obviously, is security. It backs up Microsoft SQL Server very well. 

The solution offers very good storage efficiency, so there's excellent compression and deduplication within the product that our clients really appreciate.

How the solution operates in the cloud could be improved. There's a feature called data immutability, and needs to be improved within the product.

I'm only familiar with the 8.2 version of the solution. It is my understanding that there are some new features that are being released in 8.3. However, more API integration is required in future releases, if that's not already in the works.

It would be extremely helpful if the solution offered near-zero recovery time for SQL.

I've been using the solution for 20 years. It's been about two decades.

The solution is very stable. Our clients find it reliable. There aren't bugs or glitches that affect how it works. It doesn't crash or cause downtime.

The solution can scale. That's not a problem. I usually consult with organizations that are medium to large in size, and I know that if they need to expand or scale up, they can do so with this product.

I have not had any experience with technical support. That service is for my clients to work with. I simply help evaluate the product on their behalf. My understanding, however, is that they've got a support and managed service that they offer with service level agreements.

Unfortunately, I don't implement the solution. I just evaluate different products, including this one, for my clients. Since I'm not involved in the process, I wouldn't be able to evaluate how difficult or straightforward it is to accomplish.

I am aware of the list pricing. It can be quite high if your company has a lot of storage.

It's licensed on a per terabyte basis. Depending on how many terabytes you have, that will ultimately determine the cost. There aren't any additional costs beyond the per terabyte pricing.

We're Veritas partners, however, we are independent and completely neutral towards our partners. I'm a consultant. I don't use the product. I evaluate the product for clients. The clients are the ones who use the product.

I'd advise other organizations to look at both their on-prem and cloud together. It's good to manage everything from one place.

I'd rate the solution eight out for ten.

Our primary use case is for our databases, servers and VM. We are resellers of this product and I am the manager of infrastructure and support. 

Backup brings us business continuity. 

I like this solution, it's quite easy to use because of the friendly graphical user interface. It's easy to create policies and to do installs.

This product doesn't come with a reporting feature which means it has to be installed separately. The outcome is that you don't have good analytical tools or business intelligence reports that you can share with top management. Previously, we were unable to do regular restore of sites, especially with mailbox backup which made things cumbersome. That seems to have been sorted in recent versions. Finally, if you need to change the server, the solution requires retention of the initial domain name. I think this can possibly create security concerns. The solution is also quite costly. 

I've been using this solution for 10 years. 

The solution is stable. You can install one version and forget about it.

The solution is scalable. We have one person maintaining it and our users are the IT team, the manager for infrastructure and support and about six people involved in technolgical support. 

The last time we used technical support was when we made a version change. They were fine. 

Deployment was completed in less than a week. We used a third party and they were quite good. They took us through the installation, the configuration, and they trained me as well.

I don't have the actual figures at the moment, but this is a costly product. Additional expenses would come in when other devices are integrated to the backup solution in that tape library.

I would recommend this product because of the ease of use, the simple installation and that the solution is on cloud rather than on-prem. It's important to research options and to do fact finding before getting into it. You need to know that this is the solution you're looking for. 

Finally, no matter how well your environment is maintained, or well kept, or how well your disaster recovery plans are in place, at some point you will need a backup solution.

I would rate this solution an eight out of 10. 

We use it for general backup on our servers. 

The most valuable features are: 

• The VMware VADP backups
• The support for data domains

In terms of improvement, it's very difficult to make it work with multiple business units. Its security model is too constricted.

I have been using Veritas Backup for eight years. 

One of the best features is the performance is very good.

Their technical support is average. Not perfect and not bad. 

The initial setup was complex. The networking was very complex; there are a lot of firewall ports.

It takes a few days to deploy and we do it with somebody in-house. 

Both our side and the vendor's side are required for maintenance. 

I think it's probably a solution that has passed its prime. There are probably better ones out there.

I would rate it a seven out of ten.  

We use this solution to back up old books and scriptures. We are working with an old archive that has more than sixty or seventy terabytes, and we put it on tapes.

We are using a tape library as the media, and our deployment is within our private cloud.

This has helped us manage our company backups. The reporting is very good, with all of the details highlighted and very clear. It has a very good dashboard.

The most valuable features of this solution are performance and support.

This solution would benefit from a more friendly, web-based interface.

I would like to see better integration with more systems and appliances. Better integrity would also be an improvement. 

We would like to have a unified solution that includes backup-over-disk, as opposed to only backup-over-tape. Currently, we are using more than one solution.

This is one of the most stable backup solutions.

The scalability of this solution is very good.

We have more than five thousand employees that are using the PC and connected to the network. However, this solution is limited to one department with more than one hundred employees.

We are satisfied with the technical support for this solution.

Prior to this solution, we had CA Backup. 

We are currently using two backup solutions. In addition to Veritas NetBackup, we are using Quest, which in turn uses NetVault. Our plan is to unify our solutions.

The initial setup of this solution was straightforward, with no complexity.

We are very satisfied with the price of this solution.

This is a solution that I recommend.

I would rate this solution a ten out of ten.

We are protecting our company's critical data using NetBackup Virtual Appliance at multiple sites. For DR purposes, we use the NetBackup AIR feature to replicate deduped images between sites.

With our critical data protected by Veritas NetBackup, we feel confident knowing that we can reliably recover the data in case of incidental data loss or disaster.

Veritas NetBackup Automatic Image Replication and CloudCatalyst features allow me to replicate deduped backup images from one site to a remote site, as well as duplicating deduped images to the Cloud (i.e. AWS S3, etc.)

This product would be improved with the inclusion of a Sandbox feature like Veeam Sandbox.