This is our default backup solution for our data and storage.
Senior DBA Sql Server, Oracle at a aerospace/defense firm with 10,001+ employees
Trouble-free backup and restore, but the pricing and performance should be improved
Pros and Cons
- "The most valuable feature is the trouble-free operation, as we have not had many problems with it."
- "The speed of restoring data could be improved."
What is our primary use case?
What is most valuable?
The most valuable feature is the trouble-free operation, as we have not had many problems with it.
What needs improvement?
We are not able to back up our attached drives, which is something that should be improved.
The speed of restoring data could be improved.
The pricing is an area that can be improved.
How are customer service and support?
I have been in touch with technical support and I would say that they are okay. I wouldn't rate them "very bad" or "very good" because I haven't been dissatisfied, yet I haven't seen anything impressive either.
The area for improvement that I can see with support is that they have to have better internal coordination. Multiple people or teams work on the same problem and the coordination on their end could be better.
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Veritas NetBackup
June 2025

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How was the initial setup?
The team who was working on the initial setup was well aware of what they needed to do, so it was straightforward.
We have two people who do the maintenance.
What about the implementation team?
We had third-party assistance with the deployment and we are satisfied with the experience.
What's my experience with pricing, setup cost, and licensing?
I find the cost of this solution to be high. The licensing is done based on the size of the source. If you have a source size of one terabyte then they will charge for a one terabyte license, although what is actually being stored is much less. This is something that they can improve on.
Which other solutions did I evaluate?
We have been exploring other options that are available in the market. Products like Veeam have similar features, so we will continue our evaluation and consider cost as one of the main factors.
What other advice do I have?
My advice to anybody who is considering Veritas NetBackup is that it's not a bad product and it's good to be prepared. I suggest reviewing the price in advance.
I find it to be not a bad product, but it would be much better with improvements to pricing and performance.
I would rate this solution a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Ecosystem Solution Architect Lead for UK, Ireland, Arfica at a consultancy with 10,001+ employees
Great security with excellent compression and deduplication
Pros and Cons
- "The solution offers very good storage efficiency, so there's excellent compression and deduplication within the product that our clients really appreciate."
- "It would be extremely helpful if the solution offered near-zero recovery time for SQL."
What is our primary use case?
The primary use cases for our clients are for data protection and for backups.
What is most valuable?
The most valuable aspect of the solution for our clients, obviously, is security. It backs up Microsoft SQL Server very well.
The solution offers very good storage efficiency, so there's excellent compression and deduplication within the product that our clients really appreciate.
What needs improvement?
How the solution operates in the cloud could be improved. There's a feature called data immutability, and needs to be improved within the product.
I'm only familiar with the 8.2 version of the solution. It is my understanding that there are some new features that are being released in 8.3. However, more API integration is required in future releases, if that's not already in the works.
It would be extremely helpful if the solution offered near-zero recovery time for SQL.
For how long have I used the solution?
I've been using the solution for 20 years. It's been about two decades.
What do I think about the stability of the solution?
The solution is very stable. Our clients find it reliable. There aren't bugs or glitches that affect how it works. It doesn't crash or cause downtime.
What do I think about the scalability of the solution?
The solution can scale. That's not a problem. I usually consult with organizations that are medium to large in size, and I know that if they need to expand or scale up, they can do so with this product.
How are customer service and technical support?
I have not had any experience with technical support. That service is for my clients to work with. I simply help evaluate the product on their behalf. My understanding, however, is that they've got a support and managed service that they offer with service level agreements.
How was the initial setup?
Unfortunately, I don't implement the solution. I just evaluate different products, including this one, for my clients. Since I'm not involved in the process, I wouldn't be able to evaluate how difficult or straightforward it is to accomplish.
What's my experience with pricing, setup cost, and licensing?
I am aware of the list pricing. It can be quite high if your company has a lot of storage.
It's licensed on a per terabyte basis. Depending on how many terabytes you have, that will ultimately determine the cost. There aren't any additional costs beyond the per terabyte pricing.
What other advice do I have?
We're Veritas partners, however, we are independent and completely neutral towards our partners. I'm a consultant. I don't use the product. I evaluate the product for clients. The clients are the ones who use the product.
I'd advise other organizations to look at both their on-prem and cloud together. It's good to manage everything from one place.
I'd rate the solution eight out for ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Consultant
Buyer's Guide
Veritas NetBackup
June 2025

Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
Manager, Infrastructure & Support at a insurance company with 10,001+ employees
Friendly graphical user interface has made it easy for us to create policies and to do installs
Pros and Cons
- "Good graphical user interface. It's easy to create policies and to do installs."
- "Lacks a reporting feature."
What is our primary use case?
Our primary use case is for our databases, servers and VM. We are resellers of this product and I am the manager of infrastructure and support.
How has it helped my organization?
Backup brings us business continuity.
What is most valuable?
I like this solution, it's quite easy to use because of the friendly graphical user interface. It's easy to create policies and to do installs.
What needs improvement?
This product doesn't come with a reporting feature which means it has to be installed separately. The outcome is that you don't have good analytical tools or business intelligence reports that you can share with top management. Previously, we were unable to do regular restore of sites, especially with mailbox backup which made things cumbersome. That seems to have been sorted in recent versions. Finally, if you need to change the server, the solution requires retention of the initial domain name. I think this can possibly create security concerns. The solution is also quite costly.
For how long have I used the solution?
I've been using this solution for 10 years.
What do I think about the stability of the solution?
The solution is stable. You can install one version and forget about it.
What do I think about the scalability of the solution?
The solution is scalable. We have one person maintaining it and our users are the IT team, the manager for infrastructure and support and about six people involved in technolgical support.
How are customer service and technical support?
The last time we used technical support was when we made a version change. They were fine.
How was the initial setup?
Deployment was completed in less than a week. We used a third party and they were quite good. They took us through the installation, the configuration, and they trained me as well.
What's my experience with pricing, setup cost, and licensing?
I don't have the actual figures at the moment, but this is a costly product. Additional expenses would come in when other devices are integrated to the backup solution in that tape library.
What other advice do I have?
I would recommend this product because of the ease of use, the simple installation and that the solution is on cloud rather than on-prem. It's important to research options and to do fact finding before getting into it. You need to know that this is the solution you're looking for.
Finally, no matter how well your environment is maintained, or well kept, or how well your disaster recovery plans are in place, at some point you will need a backup solution.
I would rate this solution an eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs
Good dashboard, reporting, and performance
Pros and Cons
- "The reporting is very good, with all of the details highlighted and very clear."
- "This solution would benefit from a more friendly, web-based interface."
What is our primary use case?
We use this solution to back up old books and scriptures. We are working with an old archive that has more than sixty or seventy terabytes, and we put it on tapes.
We are using a tape library as the media, and our deployment is within our private cloud.
How has it helped my organization?
This has helped us manage our company backups. The reporting is very good, with all of the details highlighted and very clear. It has a very good dashboard.
What is most valuable?
The most valuable features of this solution are performance and support.
What needs improvement?
This solution would benefit from a more friendly, web-based interface.
I would like to see better integration with more systems and appliances. Better integrity would also be an improvement.
We would like to have a unified solution that includes backup-over-disk, as opposed to only backup-over-tape. Currently, we are using more than one solution.
For how long have I used the solution?
We have been using this solution for approximately ten years.
What do I think about the stability of the solution?
This is one of the most stable backup solutions.
What do I think about the scalability of the solution?
The scalability of this solution is very good.
We have more than five thousand employees that are using the PC and connected to the network. However, this solution is limited to one department with more than one hundred employees.
How are customer service and technical support?
We are satisfied with the technical support for this solution.
Which solution did I use previously and why did I switch?
Prior to this solution, we had CA Backup.
We are currently using two backup solutions. In addition to Veritas NetBackup, we are using Quest, which in turn uses NetVault. Our plan is to unify our solutions.
How was the initial setup?
The initial setup of this solution was straightforward, with no complexity.
What's my experience with pricing, setup cost, and licensing?
We are very satisfied with the price of this solution.
What other advice do I have?
This is a solution that I recommend.
I would rate this solution a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
A backup solution for product with best customer support
Pros and Cons
- "The solution is easy to learn."
- "The solution could have a more clear dashboard about the license and the operation status."
What is our primary use case?
We have appliances from Veritas. We acquired both appliance storage and NetBackup software licenses together as part of our product purchases for daily, weekly, archival, and yearly backups.
What is most valuable?
The solution is easy to learn.
We review all of our policies. There are some policies with different names that are the same, but we cannot distinguish between them. There are use cases where jobs overlap. We view the IT analysis dashboard to facilitate the review of these types of jobs. From the information we obtained from our sales team, it offers a single view for managing all NetBackup jobs, including those on the cloud and in our IDC. Additionally, it includes security features, and handling antivirus issues. It offers a more cost-effective rate, which can help us reduce storage space. We have a single node for recovery practice.
What needs improvement?
The solution offers software licenses and more. When purchasing hardware, it also includes some software licenses bundled with the hardware.
The solution could have a more clear dashboard about the license and the operation status.
For how long have I used the solution?
I have been using Veritas NetBackup for three years.
What do I think about the stability of the solution?
The product is stable.
I rate the solution’s stability a nine out of ten.
What do I think about the scalability of the solution?
The solution’s scalability is good.
400 users are using this solution.
I rate the solution’s scalability an eight out of ten.
What other advice do I have?
We have three administrators managing this solution.
Overall, I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Managing Director at Modelink Zambia Limited
Works as a backup solution and offers protection from ransomware
Pros and Cons
- "The tool's information transfer and patching up is easy. The solution offers protection from ransomware which is also a valuable feature."
- "Data restoration from Veritas NetBackup is quite slow. I would also like documentation that I can share with my technical team."
What is our primary use case?
We use the product for backup.
What is most valuable?
The tool's information transfer and patching up is easy. The solution offers protection from ransomware which is also a valuable feature.
What needs improvement?
Data restoration from Veritas NetBackup is quite slow. I would also like documentation that I can share with my technical team.
For how long have I used the solution?
I have been working with the solution for a year.
What do I think about the stability of the solution?
I would rate Veritas NetBackup's stability a seven out of ten.
What do I think about the scalability of the solution?
I would rate the tool's scalability a six out of ten. You may encounter issues when you expand the tool's usage. My company has 50 endpoints for the product.
How was the initial setup?
Veritas NetBackup is easy to install and I would rate it a seven out of ten.
What's my experience with pricing, setup cost, and licensing?
Veritas NetBackup is quite expensive and licensing costs are fixed.
What other advice do I have?
I would rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Senior Account Manager at a tech services company with 51-200 employees
Feature-rich, dependable, and has a powerful licensing model
Pros and Cons
- "I think this is the best backup solution that we have. It is very good for the infrastructure."
- "We had some issues with the hardware backup appliance."
What is our primary use case?
We are integrators, and we sell this solution. I am in a sales position.
In most cases, Veritas NetBackup is for carriers or the banking sector; these are our primary customers.
What is most valuable?
It includes many features and has all of the features that other solutions have.
I think this is the best backup solution that we have. It is very good for the infrastructure.
What needs improvement?
We had some issues with the hardware backup appliance. Our main customer is the one that is experiencing these issues.
For how long have I used the solution?
I have been working with Veritas NetBackup for five or six years.
We are working with the latest version.
Last year, we started to sell this version.
What do I think about the stability of the solution?
Veritas NetBackup is a stable solution.
How are customer service and support?
My colleagues in the engineering department handle this area.
How was the initial setup?
I don't have any information regarding the installation.
What's my experience with pricing, setup cost, and licensing?
The licensing model for this solution is very powerful. The licenses are related to the number of years.
What other advice do I have?
We are Veritas partners.
I would rate Veritas NetBackup an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Account manager at a tech services company with 201-500 employees
Allows you to create trust relationships and historical reports but interface could be more intuitive
Pros and Cons
- "The most valuable features are the ability to create a trust relationship and historical reports."
- "The pricing could be improved, and the interface could be more intuitive."
What is our primary use case?
Our primary use case is for backups.
We are a reseller. We use Veeam for a virtualization platform and we use Veritas for enterprise backup.
The solution is deployed on-premise.
What is most valuable?
The most valuable features are the ability to create a trust relationship and historical reports.
What needs improvement?
The pricing could be improved, and the interface could be more intuitive.
For how long have I used the solution?
Our company has been using Veritas NetBackup for 10 years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
I haven't had any issues with technical support. It's okay.
What's my experience with pricing, setup cost, and licensing?
Pricing is expensive, so it could be lower.
What other advice do I have?
I would rate this solution 6 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller

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Updated: June 2025
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