We use Veritas NetBackup, to back up everything, especially the IT platforms and infrastructures.
Systems Administrator at a logistics company with 51-200 employees
Secure, reliable, and has good support
Pros and Cons
- "We believe that everything Veritas NetBackup offers, including backups, snapshots, deduplication, and replication, is valuable."
- "Veritas NetBackup has assisted our company in securing data, protecting data, and protecting our business."
- "System administrators would be more efficient in NetBackup if the number of tools and command lines was reduced."
- "System administrators would be more efficient in NetBackup if the number of tools and command lines was reduced."
What is our primary use case?
How has it helped my organization?
Veritas NetBackup has assisted our company in securing data, protecting data, and protecting our business.
What is most valuable?
We believe that everything Veritas NetBackup offers, including backups, snapshots, deduplication, and replication, is valuable.
What needs improvement?
System administrators would be more efficient in NetBackup if the number of tools and command lines was reduced.
Buyer's Guide
Veritas NetBackup
April 2026
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893,311 professionals have used our research since 2012.
For how long have I used the solution?
I have been using Veritas NetBackup for more than 15 years.
What do I think about the stability of the solution?
Veritas NetBackup is a stable product.
What do I think about the scalability of the solution?
You can say that it is scalable.
How are customer service and support?
Technical support is great.
How was the initial setup?
In my opinion, I would say the initial setup is a complex process.
We require a specialized team to maintain this solution.
What about the implementation team?
For the time being, we are handling or managing the backup solution on our own, but we may need assistance from support to resolve issues with the backup.
What's my experience with pricing, setup cost, and licensing?
It is an expensive solution. It's expensive because it provides many features and options.
What other advice do I have?
In my opinion, it is the best backup solution available. I would rate Veritas NetBackup a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Senior Presales Engineer at a comms service provider with 1,001-5,000 employees
Plenty documentation online, scalable, and stable
Pros and Cons
- "The solution is stable."
- "At the company where I currently work, Veritas NetBackup is our corporate solution and when my customers ask for a backup solution, my first option is Veritas NetBackup."
- "The solution could improve by having a feature to backup iSeries workloads."
- "In my experience, the Veritas NetBackup installation is hard."
What is our primary use case?
Veritas NetBackup is used for backing up data.
What needs improvement?
The solution could improve by having a feature to backup iSeries workloads.
For how long have I used the solution?
I used Veritas NetBackup within 12 months.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
You have two agents, one on the server-side and the other on the client side. For the server-side, the product is licensed using Front-End Terabytes. You must buy more Front-End Terabytes licenses for the server to scale, allowing a higher quantity of backup data. On the client side, it is easy to scale, you can add all clients as you wish. Using Windows Server or Linux Server, if you want to back up databases, such as Oracle SQL Server, or if you want to back up applications, such as SAP or Exchange, it can be done.
How are customer service and support?
Veritas NetBackup has a lot of documentation on the web, in the public domain, it is easy. If you like to read a lot of documents, there is a lot of information available. You have the documents, guides, manuals, that are detailed for all kinds of products, for all kinds of clients and agents. When you need to reach technical support, that means your issue is very hard and documentation has no solution.
How was the initial setup?
In my experience, the Veritas NetBackup installation is hard. However, when it is running in operation, it works with no issues or problems. There are some challenges here in Chile and the whole implementation process can take 60 to 75 days.
What other advice do I have?
At the company where I currently work, Veritas NetBackup is our corporate solution an
when my customers ask for a backup solution, my first option is Veritas NetBackup.
I recommend this solution to others.
I rate Veritas NetBackup a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Veritas NetBackup
April 2026
Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,311 professionals have used our research since 2012.
Symantec Business Critical Engineer at a tech services company with 11-50 employees
Simple GUI but managing dependencies should be agentless
Pros and Cons
- "The main thing I like about NetBackup is CloudPoint. You can take a snapshot of the endpoint and back it up with CloudPoint. The data backups are the most important."
- "The main thing I like about NetBackup is CloudPoint, where you can take a snapshot of the endpoint and back it up, with strong data backups, simplified GUIs, and many built-in security features and intelligent cloud policies that make it more direct than many others."
- "Veritas could simplify the firmware recovery in terms of the deployed. The process shouldn't be dependent on the agents. It should be completely agentless."
- "Veritas could simplify the firmware recovery in terms of the deployed. The process shouldn't be dependent on the agents. It should be completely agentless."
What is our primary use case?
We use NetBackup to take a snapshot of our endpoint server.
What is most valuable?
The main thing I like about NetBackup is CloudPoint. You can take a snapshot of the endpoint and back it up with CloudPoint. The data backups are the most important. I also like how Veritas has simplified the GUIs. There are a lot of security features in place already around the connection as well as many intelligent policies and a pure understanding of the cloud policies, so it's direct compared to many others.
What needs improvement?
Veritas could simplify the firmware recovery in terms of the deployed. The process shouldn't be dependent on the agents. It should be completely agentless.
For how long have I used the solution?
I have been using NetBackup for two years.
What do I think about the stability of the solution?
NetBackup is stable.
What do I think about the scalability of the solution?
NetBackup is scalable.
How are customer service and support?
NetBackup support isn't great, but it's not the worst, either.
How was the initial setup?
Setting up NetBackup is easy, but the documentation is a bit complex. Veritas used to have consolidated documentation, so it was easy to navigate the documents. The implementation guidelines were contained in a single document, so you didn't need to switch between multiple documents. Configuration should be the clearest documentation.
What's my experience with pricing, setup cost, and licensing?
The price of NetBackup is okay. I think it's a little bit expensive but manageable. It has a lot of features, and the backup is better than most applications, so I think the price is competitive.
What other advice do I have?
I rate NetBackup seven out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Engineer at a transportation company with 1,001-5,000 employees
Very stable and easy to scale
Pros and Cons
- "I like the virtual server backup."
- "Technical support is very good."
- "Maybe they could add more cloud solutions."
- "Maybe they could add more cloud solutions."
What is our primary use case?
I use it to back up servers, databases, files, and photos.
What is most valuable?
I like the virtual server backup.
What needs improvement?
Maybe they could add more cloud solutions.
For how long have I used the solution?
I've been using NetBackup for more than 10 years.
What do I think about the stability of the solution?
It's very stable and very good.
What do I think about the scalability of the solution?
It's easy to scale.
How are customer service and technical support?
Technical support is very good.
How was the initial setup?
It's somewhat complex. It wasn't very easy but it's fixable. It takes about one or two hours to deploy.
What other advice do I have?
I would give it a nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
Systems Architect at a paper AND forest products with 1,001-5,000 employees
Impressive scalability, stable, and has good support
Pros and Cons
- "The documentation is good."
- "Veritas NetBackup is stable."
- "The implementation process could be simplified to make it quicker."
- "The implementation process could be simplified to make it quicker."
What is our primary use case?
I am an integrator and I provide solutions for our customers.
This solution is used for the backup and recovery of our customer's data.
What is most valuable?
We like the use of the tasks.
The documentation is good.
What needs improvement?
The implementation process could be simplified to make it quicker.
For how long have I used the solution?
I was certified with NetBackup in 2008. There was a bit of a break in using backup solutions but I recently started using it again for our customer who is using it. I have approximately two years of experience.
We are working with NetBackup 9.1.
What do I think about the stability of the solution?
Veritas NetBackup is stable. We have not experienced any bugs or glitches with this solution.
At this moment, we are satisfied with it.
What do I think about the scalability of the solution?
The scalability is impressive. Our clients are mostly enterprise businesses.
At this time, we have no plans to increase our usage or move to another solution. We recently implemented this product and we are satisfied with the tasks it performs.
How are customer service and technical support?
If we have any issues, we contact technical support in Russia. They provide us with a resolution.
We are very satisfied with the technical support.
How was the initial setup?
The initial setup is not complex. We implement from the Veritas site and we use the knowledge base.
It can take several months to implement this solution. We had to prepare the architecture, the guides, and documentation for several data centers. It was not a fast implementation.
What's my experience with pricing, setup cost, and licensing?
Our license is capacity-based.
What other advice do I have?
I would rate Veritas NetBackup a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Senior Infrastructure Consultant at FORUM INTERNATIONAL
Simplistic user interface, good compatibility, and detailed documentation
Pros and Cons
- "The main features of this solution are deduplication, compression, ease of use, simplistic user interface, and compatibility with all the backup service systems."
- "The main features of this solution are deduplication, compression, ease of use, simplistic user interface, and compatibility with all the backup service systems."
- "The solution is not that stable because it has to be monitored and administered every day. The stability could be improved."
- "The solution is not that stable because it has to be monitored and administered every day."
What is our primary use case?
We use Veritas NetBackup to backup any system or database.
What is most valuable?
The main features of this solution are deduplication, compression, ease of use, simplistic user interface, and compatibility with all the backup service systems.
For how long have I used the solution?
I have been using Veritas NetBackup for more than 10 years.
What do I think about the stability of the solution?
The solution is not that stable because it has to be monitored and administered every day. The stability could be improved.
What do I think about the scalability of the solution?
We have approximately 10 customers using this solution.
How are customer service and technical support?
We were satisfied with the technical support.
How was the initial setup?
The installation requires some knowledge, but the procedure is easy and there is a lot of clear detailed documentation you can follow available.
The installation time can vary depending on the size of the environment. On average it can take between five to seven days.
What about the implementation team?
We did the implementation of the solution and we used one engineer.
What's my experience with pricing, setup cost, and licensing?
There is a license required for this solution and it is priced based upon the data used.
What other advice do I have?
I would recommend this solution.
I rate Veritas NetBackup a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Desktop Support Engineer at a computer software company with 1,001-5,000 employees
Scalable, easy to use, and stable
Pros and Cons
- "There's a very nice central console for the administration of all of the instances."
- "The solution is very easy to use and easy to navigate, with a very nice central console for the administration of all of the instances, and it is stable, scales well, and customer support is very quick to respond."
- "The pricing is a bit of a concern. If could be lower."
- "The pricing is high. They need to work to make it lower or more competitive."
What is our primary use case?
We primarily use the solution for various workloads, including the SQL workload.
What is most valuable?
The solution is very easy to use and easy to navigate.
There's a very nice central console for the administration of all of the instances.
The solution is stable.
We find the product scales well.
Customer support is very quick to respond.
The initial setup is pretty straightforward.
What needs improvement?
The pricing is a bit of a concern. If could be lower.
We find the solution needs better integration capabilities when it comes to mid-range and enterprise-level environments.
For how long have I used the solution?
I've been using the solution for seven to eight years at this point. It's been a while.
What do I think about the stability of the solution?
The stability is very good. there are no bugs or glitches and it doesn't crash or freeze. It's reliable and the performance is great.
What do I think about the scalability of the solution?
The scalability is good. If a company needs to expand its usage, it can do so.
We have 3,000 people on the product currently.
How are customer service and technical support?
Technical support is great. they are fast and very helpful. We are satisfied with their level of service.
How was the initial setup?
The initial setup is pretty straightforward.
The deployment is fats. It took us about three to four hours to do a basic installation with our client.
We have 25 to 30 admins that can handle maintenance and deployment within our organization.
What about the implementation team?
We help out clients install the product.
I personally can handle the implementation myself and don't need a consultant or integrator.
What's my experience with pricing, setup cost, and licensing?
The pricing is high. They need to work to make it lower or more competitive.
Our customers directly purchase the license.
What other advice do I have?
Per the customer requirement, we are providing consultancy services and providing the licenses, as well as implementation services to clients.
We're currently using the latest version of the solution.
I'd rate the solution at a nine out of ten. We're quite satisfied with its capabilities.
I'd recommend the product to other users and companies.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Engineer at a financial services firm with 201-500 employees
A stable solution for full and incremental backup of databases, but there are compatibility issues and the setup is complex
Pros and Cons
- "The solution is stable."
- "We have an issue with the last version on the latest backup of the solution as it is not compatible with Sybase 16.5."
- "The solution is stable."
- "We have an issue with the last version on the latest backup of the solution as it is not compatible with Sybase 16.5."
What is our primary use case?
We use the solution for the full and incremental backup of databases such as Sybase.
What needs improvement?
We have an issue with the last version on the latest backup of the solution. It's not compatible with Sybase 16.5.
Two days ago the solution worked fine and we were able to use it for all our Unix and Sybase servers, as well as the back-end database. But, now there is a need for us to change the lag about a report in respect of the media on Facebook.
We primarily use Unix servers, not those of Windows.
For how long have I used the solution?
I have been using Veritas NetBackup for ten years, since 2010.
What do I think about the stability of the solution?
The solution is stable.
Which solution did I use previously and why did I switch?
In the past we worked with Veeam and Avamar, at which point we made a determination of which solution would best serve our projects.
How was the initial setup?
The initial setup was complex.
What's my experience with pricing, setup cost, and licensing?
The price is okay.
What other advice do I have?
I rate Veritas NetBackup as a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Veritas NetBackup Report and get advice and tips from experienced pros
sharing their opinions.
Updated: April 2026
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