Try our new research platform with insights from 80,000+ expert users
reviewer1290435 - PeerSpot reviewer
Software Technology Specialist at a tech services company with 201-500 employees
Reseller
Helpful implementation team, friendly technical support, and scalable
Pros and Cons
  • "Veritas NetBackup is a scalable solution."
  • "Veritas NetBackup has some limitations and it would be a benefit if we had better documentation."

What is our primary use case?

Veritas NetBackup is a solution for system backups. They have recently integrated anti-ransomware.

What needs improvement?

Veritas NetBackup has some limitations and it would be a benefit if we had better documentation.

For how long have I used the solution?

I have been using Veritas NetBackup for a few months.

What do I think about the scalability of the solution?

Veritas NetBackup is a scalable solution.

Buyer's Guide
Veritas NetBackup
July 2025
Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,295 professionals have used our research since 2012.

How are customer service and support?

The support has been good for Veritas NetBackup.

Which solution did I use previously and why did I switch?

I have used Veritas Backup Exec previously. Veritas NetBackup is a far better solution.

How was the initial setup?

The initial setup of Veritas NetBackup could be easier.

What about the implementation team?

We had Veritas NetBackup do one of the installations in Algeria. We have good communications with the sales and technical teams.

What other advice do I have?

We recommend this solution to a lot of customers. If they are using Veritas Backup Exec, I would advise them to upgrade to Veritas NetBackup.

I rate Veritas NetBackup a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer957039 - PeerSpot reviewer
Systems Administrator at a logistics company with 51-200 employees
Real User
Secure, reliable, and has good support
Pros and Cons
  • "We believe that everything Veritas NetBackup offers, including backups, snapshots, deduplication, and replication, is valuable."
  • "System administrators would be more efficient in NetBackup if the number of tools and command lines was reduced."

What is our primary use case?

We use Veritas NetBackup, to back up everything, especially the IT platforms and infrastructures.

How has it helped my organization?

Veritas NetBackup has assisted our company in securing data, protecting data, and protecting our business.

What is most valuable?

We believe that everything Veritas NetBackup offers, including backups, snapshots, deduplication, and replication, is valuable.

What needs improvement?

System administrators would be more efficient in NetBackup if the number of tools and command lines was reduced.

For how long have I used the solution?

I have been using Veritas NetBackup for more than 15 years.

What do I think about the stability of the solution?

Veritas NetBackup is a stable product.

What do I think about the scalability of the solution?

You can say that it is scalable.

How are customer service and support?

Technical support is great.

How was the initial setup?

In my opinion, I would say the initial setup is a complex process.

We require a specialized team to maintain this solution.

What about the implementation team?

For the time being, we are handling or managing the backup solution on our own, but we may need assistance from support to resolve issues with the backup.

What's my experience with pricing, setup cost, and licensing?

It is an expensive solution. It's expensive because it provides many features and options.

What other advice do I have?

In my opinion, it is the best backup solution available. I would rate Veritas NetBackup a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
Veritas NetBackup
July 2025
Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,295 professionals have used our research since 2012.
reviewer1610601 - PeerSpot reviewer
Systems Architect at a paper AND forest products with 1,001-5,000 employees
Real User
Impressive scalability, stable, and has good support
Pros and Cons
  • "The documentation is good."
  • "The implementation process could be simplified to make it quicker."

What is our primary use case?

I am an integrator and I provide solutions for our customers.

This solution is used for the backup and recovery of our customer's data.

What is most valuable?

We like the use of the tasks.

The documentation is good.

What needs improvement?

The implementation process could be simplified to make it quicker.

For how long have I used the solution?

I was certified with NetBackup in 2008. There was a bit of a break in using backup solutions but I recently started using it again for our customer who is using it. I have approximately two years of experience.

We are working with NetBackup 9.1.

What do I think about the stability of the solution?

Veritas NetBackup is stable. We have not experienced any bugs or glitches with this solution.

At this moment, we are satisfied with it.

What do I think about the scalability of the solution?

The scalability is impressive. Our clients are mostly enterprise businesses.

At this time, we have no plans to increase our usage or move to another solution. We recently implemented this product and we are satisfied with the tasks it performs.

How are customer service and technical support?

If we have any issues, we contact technical support in Russia. They provide us with a resolution.

We are very satisfied with the technical support.

How was the initial setup?

The initial setup is not complex. We implement from the Veritas site and we use the knowledge base.

It can take several months to implement this solution. We had to prepare the architecture, the guides, and documentation for several data centers. It was not a fast implementation.

What's my experience with pricing, setup cost, and licensing?

Our license is capacity-based.

What other advice do I have?

I would rate Veritas NetBackup a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Azleen Ismail - PeerSpot reviewer
Presales Consultant at Progenet Innovations Sdn Bhd
Reseller
Top 5
Fully integrates with the other products
Pros and Cons
  • "The tool provides recovery. The support for their legacy software is very good."

    How has it helped my organization?

    The tool fully integrates with the other products.

    What is most valuable?

    The tool provides recovery. The support for their legacy software is very good.

    What needs improvement?

    The pricing could be improved.

    For how long have I used the solution?

    I have been using Veritas NetBackup for five years.

    What do I think about the stability of the solution?

    The product is stable.

    What do I think about the scalability of the solution?

    The tool is easy to scale.

    How are customer service and support?

    We need to wait until the other support center is open. We have to stay outside the working hours to get a support.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    The initial setup is straightforward and requires two engineers to support it. 

    What was our ROI?

    We have achieved 60% ROI.

    What other advice do I have?

    One should find a stable backup solution within budget.

    Overall, I rate the solution a seven or eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
    PeerSpot user
    reviewer1805982 - PeerSpot reviewer
    Solution architect at a tech services company with 51-200 employees
    Real User
    Top 5Leaderboard
    Helps to replicate data with SLP
    Pros and Cons
    • "The most valuable feature of cloud integration is the ability to send data outside of your location. This can be achieved by integrating cloud tier options or other object storage solutions."
    • "The solution is not easy to use. You need to train yourself step by step because it is complex, but it is a good solution. Its pricing could be cheaper."

    What is our primary use case?

    I've used Veritas NetBackup for Dell Cyber Recovery Solutions. It works fine with the Cyber Recovery solution and data domain, but integrating Veritas NetBackup can be complex. I rate the overall solution an eight out of ten. If you want to use Veritas NetBackup, base your solution on your needs and capabilities. Use application appliances like data domain or similar setups.

    I've used Veritas NetBackup for cyber recovery Solutions. It works fine with the Dell Cyber Recovery Solution and data domain, but integrating Veritas NetBackup can be complex. I rate the overall solution an eight out of ten. If you want to use Veritas NetBackup, base your solution on your needs and capabilities. Use application appliances like data domain or similar setups.

    What is most valuable?

    The most valuable feature of cloud integration is the ability to send data outside of your location. This can be achieved by integrating cloud tier options or other object storage solutions.

    What needs improvement?

    The solution is not easy to use. You need to train yourself step by step because it is complex, but it is a good solution. Its pricing could be cheaper. 

    What do I think about the stability of the solution?

    I rate the tool's stability an eight out of ten. 

    What do I think about the scalability of the solution?

    Veritas NetBackup is not scalable due to various limitations and restrictions, especially concerning scaling the index infrastructure, such as database limitations.

    How are customer service and support?

    Global support is not enough to solve any problem. Local teams are ready to solve the problem. 

    How was the initial setup?

    Setting up Veritas NetBackup is not straightforward. Many components must be implemented, such as master servers, media servers, OSTs etc. If you want to use Veritas NetBackup according to best practices, it's advisable to seek professional services.

    In the deployment process, you typically must prepare the servers and environment according to the components. You would need three resources to handle the tool.

    In the deployment process, you typically must prepare the servers and environment according to the components. You would need three resources to handle the tool. 

    What's my experience with pricing, setup cost, and licensing?

    The solution is expensive compared to other alternatives. 

    What other advice do I have?

    I've used Veritas NetBackup for cyber recovery Solutions. It works fine with the CyberArk solution and data domain, but integrating Veritas NetBackup can be complex. I rate the overall solution an eight out of ten. If you want to use Veritas NetBackup, base your solution on your needs and capabilities. Use application appliances like data domain or similar setups.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Veritas NetBackup Report and get advice and tips from experienced pros sharing their opinions.
    Updated: July 2025
    Product Categories
    Backup and Recovery
    Buyer's Guide
    Download our free Veritas NetBackup Report and get advice and tips from experienced pros sharing their opinions.