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reviewer1610601 - PeerSpot reviewer
Systems Architect at a paper AND forest products with 1,001-5,000 employees
Real User
Impressive scalability, stable, and has good support
Pros and Cons
  • "The documentation is good."
  • "The implementation process could be simplified to make it quicker."

What is our primary use case?

I am an integrator and I provide solutions for our customers.

This solution is used for the backup and recovery of our customer's data.

What is most valuable?

We like the use of the tasks.

The documentation is good.

What needs improvement?

The implementation process could be simplified to make it quicker.

For how long have I used the solution?

I was certified with NetBackup in 2008. There was a bit of a break in using backup solutions but I recently started using it again for our customer who is using it. I have approximately two years of experience.

We are working with NetBackup 9.1.

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Veritas NetBackup
June 2025
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What do I think about the stability of the solution?

Veritas NetBackup is stable. We have not experienced any bugs or glitches with this solution.

At this moment, we are satisfied with it.

What do I think about the scalability of the solution?

The scalability is impressive. Our clients are mostly enterprise businesses.

At this time, we have no plans to increase our usage or move to another solution. We recently implemented this product and we are satisfied with the tasks it performs.

How are customer service and support?

If we have any issues, we contact technical support in Russia. They provide us with a resolution.

We are very satisfied with the technical support.

How was the initial setup?

The initial setup is not complex. We implement from the Veritas site and we use the knowledge base.

It can take several months to implement this solution. We had to prepare the architecture, the guides, and documentation for several data centers. It was not a fast implementation.

What's my experience with pricing, setup cost, and licensing?

Our license is capacity-based.

What other advice do I have?

I would rate Veritas NetBackup a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
reviewer1270344 - PeerSpot reviewer
IT Consultant at a tech services company with 5,001-10,000 employees
Real User
Has good VMware VADP backups but it's very difficult to make it work with multiple business units
Pros and Cons
  • "The most valuable features are the VMware VADP backups and the support for data domains."
  • "In terms of improvement, it's very difficult to make it work with multiple business units. Its security model is too constricted."

What is our primary use case?

We use it for general backup on our servers. 

What is most valuable?

The most valuable features are: 

  • The VMware VADP backups
  • The support for data domains

What needs improvement?

In terms of improvement, it's very difficult to make it work with multiple business units. Its security model is too constricted.

For how long have I used the solution?

I have been using Veritas Backup for eight years. 

What do I think about the stability of the solution?

One of the best features is the performance is very good.

How are customer service and technical support?

Their technical support is average. Not perfect and not bad. 

How was the initial setup?

The initial setup was complex. The networking was very complex; there are a lot of firewall ports.

It takes a few days to deploy and we do it with somebody in-house. 

Both our side and the vendor's side are required for maintenance. 

What other advice do I have?

I think it's probably a solution that has passed its prime. There are probably better ones out there.

I would rate it a seven out of ten.  

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Veritas NetBackup
June 2025
Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
Azleen Ismail - PeerSpot reviewer
Presales Consultant at Progenet Innovations Sdn Bhd
Reseller
Top 5
Fully integrates with the other products
Pros and Cons
  • "The tool provides recovery. The support for their legacy software is very good."

    How has it helped my organization?

    The tool fully integrates with the other products.

    What is most valuable?

    The tool provides recovery. The support for their legacy software is very good.

    What needs improvement?

    The pricing could be improved.

    For how long have I used the solution?

    I have been using Veritas NetBackup for five years.

    What do I think about the stability of the solution?

    The product is stable.

    What do I think about the scalability of the solution?

    The tool is easy to scale.

    How are customer service and support?

    We need to wait until the other support center is open. We have to stay outside the working hours to get a support.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    The initial setup is straightforward and requires two engineers to support it. 

    What was our ROI?

    We have achieved 60% ROI.

    What other advice do I have?

    One should find a stable backup solution within budget.

    Overall, I rate the solution a seven or eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
    PeerSpot user
    reviewer1805982 - PeerSpot reviewer
    Solution architect at a tech services company with 51-200 employees
    Real User
    Top 5Leaderboard
    Helps to replicate data with SLP
    Pros and Cons
    • "The most valuable feature of cloud integration is the ability to send data outside of your location. This can be achieved by integrating cloud tier options or other object storage solutions."
    • "The solution is not easy to use. You need to train yourself step by step because it is complex, but it is a good solution. Its pricing could be cheaper."

    What is our primary use case?

    I've used Veritas NetBackup for Dell Cyber Recovery Solutions. It works fine with the Cyber Recovery solution and data domain, but integrating Veritas NetBackup can be complex. I rate the overall solution an eight out of ten. If you want to use Veritas NetBackup, base your solution on your needs and capabilities. Use application appliances like data domain or similar setups.

    I've used Veritas NetBackup for cyber recovery Solutions. It works fine with the Dell Cyber Recovery Solution and data domain, but integrating Veritas NetBackup can be complex. I rate the overall solution an eight out of ten. If you want to use Veritas NetBackup, base your solution on your needs and capabilities. Use application appliances like data domain or similar setups.

    What is most valuable?

    The most valuable feature of cloud integration is the ability to send data outside of your location. This can be achieved by integrating cloud tier options or other object storage solutions.

    What needs improvement?

    The solution is not easy to use. You need to train yourself step by step because it is complex, but it is a good solution. Its pricing could be cheaper. 

    What do I think about the stability of the solution?

    I rate the tool's stability an eight out of ten. 

    What do I think about the scalability of the solution?

    Veritas NetBackup is not scalable due to various limitations and restrictions, especially concerning scaling the index infrastructure, such as database limitations.

    How are customer service and support?

    Global support is not enough to solve any problem. Local teams are ready to solve the problem. 

    How was the initial setup?

    Setting up Veritas NetBackup is not straightforward. Many components must be implemented, such as master servers, media servers, OSTs etc. If you want to use Veritas NetBackup according to best practices, it's advisable to seek professional services.

    In the deployment process, you typically must prepare the servers and environment according to the components. You would need three resources to handle the tool.

    In the deployment process, you typically must prepare the servers and environment according to the components. You would need three resources to handle the tool. 

    What's my experience with pricing, setup cost, and licensing?

    The solution is expensive compared to other alternatives. 

    What other advice do I have?

    I've used Veritas NetBackup for cyber recovery Solutions. It works fine with the CyberArk solution and data domain, but integrating Veritas NetBackup can be complex. I rate the overall solution an eight out of ten. If you want to use Veritas NetBackup, base your solution on your needs and capabilities. Use application appliances like data domain or similar setups.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
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    Updated: June 2025
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    Buyer's Guide
    Download our free Veritas NetBackup Report and get advice and tips from experienced pros sharing their opinions.