Veritas NetBackup Reviews

We are service providers. We provide services to our clients.

We use it to protect the workloads on the customer's site. We also use it to protect our site.

The most valuable feature is flexibility. The flexibility to deploy according to the customer's needs. It allows you to add one server and the flexibility to add more servers, in case you want to increase your workloads.

It has good documentation and support. It has good online communication with support.

It has the flexibility to get the experience required to manage and solve any issue related to the product.

The product itself has good functionalities with virtual environments, such as Hyper-V and VMware.

It can protect almost all databases, such as Cyber databases, and Oracle.

It also has the flexibility to install and configure backups for physical and virtual servers at once.

They started deploying with web interfaces, new web interfaces, but it doesn't have all of the functionalities as the Java consoles have.

They are now adding more functionalities to the web interfaces that we need. In one or two years, you will have the full functionality using the web interface.

They need to improve the interface.

In regards to protecting the physical servers with parameters, it's a long and difficult process.

I have tested this in Veeam and it was much easier to implement. With NetBackup, you have to configure the server and many other requirements in the process. You could have issues with restoring if the parameter is installed to different hardware.

There are also a lot of requirements with the integration of SharePoint and Exchange. This is an area that customers complain about. They don't like that you have all of the requirements before you can configure the backup.

Veeam is much easier to integrate with Exchange. With NetBackups there are many prerequisites that make it difficult for the customer.

I have been working with this solution for more than seven years.

It's a stable solution.

It's very scalable. You can start with one server and you can scale your workload and cases.

You can add different functionality with the servers. You can scale it to different sites if you need to implement the different sites and then configure replications between sites.

You can also migrate from one server to another server. If your hardware is not sufficient or if you need to refresh your hardware.

It gives you the flexibility to migrate all of the data to new hardware and to change from a single server to a cluster. You can also change from one server to an appliance.

You have all of the flexibility and scalability.

I would rate technical support a seven out of ten. At times, you will receive helpful and fast support, and other times they struggle with some issues and take time to get back to the client and log the ticket to see what the issue and they analyze the logs.

You have to have experience. They are dedicated to solving the issue but sometimes there are delays. 

The price is fair.

I have a lot of experience with it and I have a lot of experience with Veeam. I think that the only weakness with Veritas is the user interface. It's not friendly and it's not easy to understand.

For functionality in protecting the data, it has all of the requirements to protect any workload on the virtual machines.

It's the best solution in the market right now.

If you are considering Veritas, you should have a qualified team that is trained in using NetBackup. If the team does not have the required experience, they will find it difficult and they will think that it an issue with the product.

It is a good product as long as you have a good team to manage it at each stage.

I would rate Veritas NetBackup a seven out of ten.

Our primary use case for NetBackup is to protect all the servers and applications that we have in our company.

Veritas released a new feature in version 8 of NetBackup called VRP. It's kind of like replication management from VMware.

The great thing about this feature is that Veritas gave it to us for free. 

Sometimes we have problems with the support team. They always end up solving and fixing everything, but sometimes they are slow to respond. Maybe they can increase the number of personnel they have for the Spanish language.

I also think they could improve the reporting. They use a web-based software application OpsCenter for the reporting and I see that they haven't made any changes in years. 

My company has been using this solution for eight years. 

This solution is stable. 

Veritas NetBackup is very scalable. 

I personally have a lot of experience with this product, but someone without a whole lot of knowledge about it would have to partner up with a vendor. I would say overall deployment is at a medium level of difficulty. 

It takes about a week to deploy the solution. This is a backend solution, a master server. Sometimes, it can be difficult to set up the window changes, configure the Oracle database, etc. 

Our primary use case for this solution is for doing backups mainly of our databases – Oracle, SQL, Sybase, DB2.

I think NetBackup has vast coverage, and I think that's why it's a great product. 

NetBackup is expensive and should be cheaper. That is why we are moving on to another solution. 

I have been using this solution for the last 10 to 15 years. 

This solution is scalable. 

NetBackup is scalable. 

I think the support is fine. We haven't had issues with it. 

The initial setup seemed straightforward. It took maybe a couple of hours. 

We use Veritas to back up our database and our project's data, such as chart layouts, research and data files, to tape library or network-attached storage (NAS).

It is easy to use, and you can run it with all kinds of client software environments. It works well with the most popular software, file systems, and operating systems. It is very useful to us.

We want a solution that can be scaled-out because our data is growing very quickly, and we aren't able to back it up quickly. It takes one or two days, which is a problem. It is very slow. We just use one backup server. We want another solution with maybe a backup server cluster to back up more data in one day. We want a solution that can be scaled-out to back up our data quickly and efficiently. 

I have been using this solution for more than eight years.

It is very stable.

We just use it on one backup server. Our data is growing, and it is taking more time to back up our complete data. It is very slow. We want a solution that can be scaled-out to back up our data quickly and efficiently.

In terms of the number of users, we have 20 to 30 users of this solution.

Technical support is not convenient in China these days because of the virus. It may be because the engineers from the vendor are working from home, so we cannot get telephone support. We can only use email support, which is not efficient.

Its initial setup is not very complex. It took us one or two months to deploy it. We have a team of five IT people for deployment.

I would recommend this solution. We are a system integrator, and we have a lot of users who have been using this solution for ten years. The only problem that we are facing now is of speed. We will continue to use it, but we are also looking for a better solution to back up more quickly. Speed is our main requirement. We might continue to use Veritas if they can provide a parallel solution, a cluster solution, or a cloud solution to back up our data more quickly. Otherwise, we will switch to another vendor.

I would rate Veritas NetBackup a nine out of ten.

We are using the solution as a storage unit.

I have found it to be the simplest solution on the market. It gives us a complete end to end solution. We are using this solution, Veritas Appliance and another one for access archiving. It is convenient to have all the support from one vendor.

I have been using the solution for more than ten years.

The solution is stable.

In my experience it is scalable. We have five administrators involved in using the solution.

Support for the solution needs improvement. When we contacted support with issues, we had to be passed on to the higher level of the support team, going from level one through to three. We only managed to get a solution for our issues once we spoke to the level three support team. The lower level support is not familiar with the complexity and did not have any answers. When we frequently dealt with the support they were not able to pass us on directly to level three. This was tiresome having to deal with the lower levels not being qualified for a solution until we managed to get to level three.

I rate Veritas NetBackup an eight out of ten.

We are a solution reseller and Veritas Netbackup is one of the products that we provide to our customers. It is used for implementing a backup repository to the cloud.

This product is flexible enough to allow for backing up data from physical machines, as well as from your cloud environment.

There is support for a lot of applications.

It would be useful if they could maintain the information that is in the cloud.

When the customer is using SaaS applications like Office 365, the integration falls short and needs to be improved.

The price could be reduced.

We have been selling Veritas NetBackup for the past 14 years.

Stability-wise NetBackup is a good solution.

This is a scalable product. NetBackup is for larger organizations.

Not being an end-user, I have not had experience with technical support.

I also have experience with Veritas Backup Exec, which has the same use case. It is also a good product but NetBackup supports more applications and it is more of an enterprise-level solution than Backup Exec. I would say that NetBackup is for larger customers, whereas Backup Exec is for everyone.

I am familiar with the installation and it is simple.

A better price would make this product more competitive.

In summary, this is a good product and I can recommend it.

I would rate this solution a ten out of ten.

We use it for the high workload environment. All critical backups are covered by Veritas NetBackup. 

It is a good solution. It covers most of the applications.

Its integration with Nutanix and technical support can be improved.

I have been working with this solution for 15 years. 

It is mostly good. We have BCM, so we have no issues with that. Sometimes, there is a delay in getting support due to resources.

Based on my experience of using enterprise-grade backup solutions for a long time, easy management and deployment generally don't happen for enterprises. You generally can't scale an enterprise-grade solution. You usually combine different solutions. 

When we create a full solution, there is some complexity in installation management. In the end, we are able to get features, such as easy management and combined centralized management, with Veritas.

Pricing is good, under our budget, and flexible.

I would rate Veritas NetBackup an eight out of ten.

We use it for the daily backup.

It has a very good user interface.

It is a very expensive solution. They should have a different scheme for selling it. 

They should also make it easy for us to switch from Solaris to Linux. We are having some trouble in migrating our actual catalog from Solaris to Linux.

I have been using this solution for 13 years.

It has very good stability.

Its scalability is very good so far.

I never used their technical support. It has good documentation and information.

We switched because of the price and support.

The initial setup is easy. Deployment is quick, but some systems can have issues.

I used integrators. They were very good. I have two people for its maintenance.

It is very expensive. The licensing cost for this solution is on a yearly basis. It is approximately 50k. We will continue using it at least for the next year, but we are currently doing an analysis to switch to some other solution.

It is a mature and complete solution for backup. I would rate Veritas NetBackup a seven out of ten.