Arcserve UDP vs Veritas NetBackup comparison

Arcserve and Veritas are both solutions in the Backup and Recovery category. Arcserve is ranked #28 with an average rating of 8.0, while Veritas is ranked #8 with an average rating of 8.5. Arcserve holds a 1.2% mindshare in BRS, compared to Veritas’s 1.5% mindshare. Additionally, 85% of Arcserve users are willing to recommend the solution, compared to 90% of Veritas users who would recommend it.

Arcserve UDP

Read 44 Arcserve UDP reviews

4,531 Views
3,761 Comparison Views

85% willing to recommend

Veritas NetBackup

Read 119 Veritas NetBackup reviews

8,340 Views
7,589 Comparison Views

90% willing to recommend

Arcserve UDP

Veritas NetBackup

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and Veritas NetBackup are two prominent backup and data recovery solutions. Veritas NetBackup is often considered the superior product due to its comprehensive features, despite Arcserve UDP gaining favorable feedback on pricing and support.

Features: Arcserve UDP is praised for its simplicity and ease of use, with users highlighting its efficient data replication, scalable architecture, and straightforward user interface. Veritas NetBackup receives acclaim for its advanced features such as extensive cloud support, robust scalability, and comprehensive analytics. Veritas NetBackup appears to have the upper hand in terms of valuable features, particularly for large and complex environments.

Room for Improvement: Users suggest Arcserve UDP could improve in areas like reporting functions, support for newer technologies, and user interface design. For Veritas NetBackup, users express a need for enhancement in performance optimization, a reduction in resource consumption, and better documentation. While both products have areas to refine, Veritas NetBackup's improvements are more focused on performance, whereas Arcserve UDP's are on expanding functionality.

Ease of Deployment and Customer Service: Arcserve UDP is often commended for its straightforward installation process and reliable customer service. In contrast, Veritas NetBackup, while offering comprehensive deployment options, is noted to be more complex and time-consuming to install, with mixed reviews regarding customer support responsiveness. Arcserve UDP has an edge in ease of deployment and customer service.

Pricing and ROI: Arcserve UDP is frequently mentioned as cost-effective with a competitive pricing structure and quick return on investment. Veritas NetBackup, although higher in cost, is perceived to deliver a strong ROI due to its robust feature set and long-term reliability. While Arcserve UDP is favored for its affordability, Veritas NetBackup is considered worth the investment for organizations needing advanced capabilities.

To learn more, read our detailed Arcserve UDP vs. Veritas NetBackup Report (Updated: April 2026).

Buyer's Guide

Arcserve UDP vs. Veritas NetBackup

April 2026

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Helped 893,244 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

1.0

Arcserve UDP achieved full ROI in 12 months through efficiency, storage benefits, and significant cost savings.

Sentiment score

1.0

Veritas NetBackup offers a consistent ROI by ensuring data protection, efficient restoration, and reduced backup windows despite its cost.

No quotes available

For more quotes and insights, download the Arcserve UDP report

It is suitable for our nature of business because data is very critical, and we cannot compromise on backup.

Rizwan Islam

Deputy Director IT at DHA Lahore

For more quotes and insights, download the Veritas NetBackup report

Customer Service

Sentiment score

7.0

Arcserve UDP support receives mixed reviews, with some praising responsiveness while others face delays and lack regional expertise.

Sentiment score

6.3

Veritas NetBackup support receives mixed reviews, praised for expertise but criticized for inconsistencies and slow response times.

I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.

Sergio Itikawa

Software Solutions Architect at SPEData

For more quotes and insights, download the Arcserve UDP report

The technical support from Veritas is rated an eight, as the local partners are good and support us.

SunilPanigrahi

Senior Manager at a logistics company with 10,001+ employees

The support from Veritas NetBackup is very good.

Ibrahim Jekhine

Consultant at MTN

The customer support is very poor.

John Chege

Solutions Architect at Rigor Systems Limited

For more quotes and insights, download the Veritas NetBackup report

Scalability Issues

Sentiment score

4.6

Arcserve UDP is praised for scalability, with mixed views on cloud scaling, but favored for integration and management features.

Sentiment score

6.0

Veritas NetBackup offers scalability and flexibility but faces cost concerns and challenges with new versions and integrations.

No quotes available

For more quotes and insights, download the Arcserve UDP report

I feel that if you can keep it at least two or three levels back or forward with backward compatibility available, it would help people use the old disk storage and get more storage space.

SunilPanigrahi

Senior Manager at a logistics company with 10,001+ employees

The size of the catalog was an issue, but it was more about outgrowing our own architecture than a problem with Veritas NetBackup itself.

Ibrahim Jekhine

Consultant at MTN

For more quotes and insights, download the Veritas NetBackup report

Stability Issues

Sentiment score

7.5

Arcserve UDP is highly stable, with improved reliability, minimal issues, and successful data management, despite occasional legacy system concerns.

Sentiment score

8.5

Veritas NetBackup is praised for its exceptional stability, remaining reliable and error-free with high performance in demanding environments.

No quotes available

For more quotes and insights, download the Arcserve UDP report

Veritas NetBackup performs well in terms of stability.

Ibrahim Jekhine

Consultant at MTN

In the last 10 years, I have never faced a single incident regarding stability with Veritas NetBackup.

Rizwan Islam

Deputy Director IT at DHA Lahore

For more quotes and insights, download the Veritas NetBackup report

Room For Improvement

Arcserve UDP users face integration, performance, and support challenges, seeking better security, cloud interaction, and improved functionality.

Veritas NetBackup requires UI improvements, better integration, enhanced support response, cost-effectiveness, and usability enhancements, including pricing and speed.

No quotes available

For more quotes and insights, download the Arcserve UDP report

We would really appreciate if Veritas offers products by which we can secure our backups against these ransomware attacks.

Rizwan Islam

Deputy Director IT at DHA Lahore

Support tickets take too long to be solved and the quality of engineers they have for support has lately become lacking.

John Chege

Solutions Architect at Rigor Systems Limited

From security concerns regarding what I would improve about Veritas NetBackup, I think you need to look into this because we found only one encryption option available, which is not that very strong.

SunilPanigrahi

Senior Manager at a logistics company with 10,001+ employees

For more quotes and insights, download the Veritas NetBackup report

Setup Cost

Arcserve UDP offers flexible licensing and competitive pricing, though some users find it expensive compared to competitors.

Veritas NetBackup is costly but valued for features and scalability in large enterprises; less competitive for smaller setups.

Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.

Sergio Itikawa

Software Solutions Architect at SPEData

For more quotes and insights, download the Arcserve UDP report

My experience with pricing, setup cost, and licensing is that the appliance licensing is a bit tricky and a bit expensive, especially when I have to license the hardware and the software;

John Chege

Solutions Architect at Rigor Systems Limited

I would rate pricing for Veritas NetBackup around six, as it is neither high nor low.

SunilPanigrahi

Senior Manager at a logistics company with 10,001+ employees

For more quotes and insights, download the Veritas NetBackup report

Valuable Features

Arcserve UDP provides efficient, user-friendly data protection with features like deduplication, cloud replication, and cross-platform support for easy management.

Veritas NetBackup offers scalability, compatibility, security, and efficient storage, making it a preferred choice for enterprise data protection.

I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.

Sergio Itikawa

Software Solutions Architect at SPEData

For more quotes and insights, download the Arcserve UDP report

In my opinion, the main benefits Veritas NetBackup provides are that it is a unified platform where we can integrate all the requirements such as online backup, offline backup, and virtualization backup in one single platform, although my only concern is the licensing structure.

SunilPanigrahi

Senior Manager at a logistics company with 10,001+ employees

The measurable outcomes and feedback I have seen from my customers after deploying Veritas NetBackup include the peace of mind CIOs and the people dealing with business continuity receive due to the reliability that it provides to them; it really gives them a lot of comfort and they can sleep well.

John Chege

Solutions Architect at Rigor Systems Limited

Although we do not utilize its deduplication technology or cloud integration, we can trigger storage actions with NetBackup.

Ibrahim Jekhine

Consultant at MTN

For more quotes and insights, download the Veritas NetBackup report

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

28th

Average Rating

7.6

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (18th)

Veritas NetBackup

Ranking in Backup and Recovery

8th

Average Rating

8.2

Reviews Sentiment

6.4

Number of Reviews

119

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.3% compared to the previous year. The mindshare of Veritas NetBackup is 1.5%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Veritas NetBackup	1.5%
Arcserve UDP	1.2%
Other	97.3%

Backup and Recovery

Featured Reviews

Sergio Itikawa

Software Solutions Architect at SPEData

Has supported hybrid IT environments effectively and offers strong data protection

With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.

Read full review

SunilPanigrahi

Senior Manager at a logistics company with 10,001+ employees

Unified backups have protected virtual machines and applications and optimize storage efficiency

Regarding automated disaster recovery, we have not used Veritas NetBackup automated disaster recovery because according to the RFP terms and conditions, we are not supposed to have automated failover or failback, as we are a government entity and cannot violate the rules of the RFP. My feedback about granular recovery in Veritas NetBackup is that we have been doing verifications of the backed-up data to restore from point to point and time to time, focusing on file level or database level. When it comes to integration with cloud services, we have not started because we are a government entity and are not allowed to store any data in the cloud at this time. From security concerns regarding what I would improve about Veritas NetBackup, I think you need to look into this because we found only one encryption option available, which is not that very strong. When I initiate a backup from my laptop or server to the appliance or the tape media using Veritas NetBackup, the encryption channels are not strong, and there are not many options available. Whatever is there is by default and not changeable. We cannot modify any encryption facilities, and security is a big concern nowadays, so you need to look into that. Regarding the functionality part of Veritas NetBackup, I think this encryption feature should be stronger and integrated from point to point, not just at specific levels. When I initiate a backup, all the communication channels involved should be encrypted until it reaches the endpoint, meaning from client to server, server to client, and client device.

Read full review

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Manufacturing Company

10%

Marketing Services Firm

Financial Services Firm

14%

Manufacturing Company

Comms Service Provider

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	10
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	33
Midsize Enterprise	21
Large Enterprise	66

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.

See all answers

What needs improvement with StorageCraft ShadowProtect?

One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...

See all answers

What is the best next generation backup tool?

Assuming you have an onprem ecosystem which runs the VMware, physical systems on Win, Linux and Unix and run both traditional DB's and nosql DB's like mongo, then Netbackup (NBU) will be the right ...

See all answers

What do you like most about Veritas NetBackup?

The most valuable feature of cloud integration is the ability to send data outside of your location. This can be achieved by integrating cloud tier options or other object storage solutions.

See all answers

What is your experience regarding pricing and costs for Veritas NetBackup?

I would rate pricing for Veritas NetBackup around six, as it is neither high nor low.

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 9% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 5% of the time

Commvault Cloud vs Arcserve UDP

Compared 4% of the time

Veritas Backup Exec vs Arcserve UDP

Compared 3% of the time

Rubrik vs Arcserve UDP

Compared 3% of the time

More Arcserve UDP Competitors

Veeam Data Platform vs Veritas NetBackup

Compared 10% of the time

Rubrik vs Veritas NetBackup

Compared 10% of the time

Commvault Cloud vs Veritas NetBackup

Compared 7% of the time

Cohesity DataProtect vs Veritas NetBackup

Compared 7% of the time

Acronis Cyber Protect vs Veritas NetBackup

Compared 5% of the time

More Veritas NetBackup Competitors

Product Reports

Buyer's Guide

Arcserve UDP

May 2026

Download Arcserve UDP product report

Buyer's Guide

Veritas NetBackup

April 2026

Download Veritas NetBackup product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

No data available

Overview

Arcserve UDP provides comprehensive data protection with features like global deduplication, instant recovery, and virtual standby, supporting efficient backup and recovery across various environments.

Arcserve UDP is designed for seamless data protection and recovery, integrating efficiently across multiple platforms and environments. Its features like global deduplication and cloud integration enhance data protection strategies. The user-friendly interface allows for easy configuration, ensuring quick recovery and enhancing business continuity. While facing challenges in speed and outdated infrastructure compatibility, enhancements in disaster recovery, security, and licensing can improve user experience. Arcserve UDP supports a wide range of backup scenarios including server, file, and VM protection for on-premises and hybrid environments, ensuring reliable backup and recovery solutions.

What are the key features of Arcserve UDP?

Global Deduplication: Reduces storage requirements by eliminating duplicate data.
Instant Recovery: Provides immediate data access post-outage.
Virtual Standby: Enables rapid failover to minimize downtime.
Cross-Platform Support: Supports multiple OS for flexible deployment.
Cloud Integration: Seamlessly integrates with cloud services for expanded storage.
Compression & Replication: Enhances storage capabilities and data redundancy.

What benefits can users expect from Arcserve UDP?

Ease of Configuration: Simplifies setup and management, saving time.
Business Continuity: Ensures operational uptime through rapid recovery.
Cost Efficiency: Streamlines backup processes to reduce costs.
Data Protection: Offers robust features for comprehensive data safeguarding.
Virtualization Support: Optimizes backup strategies for virtual environments.
Flexibility: Adapts to diverse IT infrastructures and backup scenarios.

Arcserve UDP is widely implemented in industries like finance, manufacturing, and education for its ability to handle diverse backup scenarios without user intervention. Organizations rely on it for server, file, and VM backups, ensuring disaster recovery and continuous availability. Its decompression feature and support for virtualization and SQL database high availability meet the needs of demanding sectors, providing reliable data protection and cost-effective solutions.

Arcserve

Veritas NetBackup provides comprehensive data protection with features like deduplication and replication, supporting multiple platforms. It's valued for its stability and ease of use, offering reliable integration with cloud and virtual environments.

With a strong focus on ensuring data integrity and protection, Veritas NetBackup is often chosen for its ability to handle complex architectures and wide-ranging system compatibility. Known for its efficient recovery capabilities and security features, the platform seamlessly integrates with several databases and operating systems. While the interface and technical support may require updates, its robust functionality makes it a preferred choice for critical data operations. Users often seek improvements like better cloud integration and enhanced reporting tools to streamline experience.

What are the key features of Veritas NetBackup?

Deduplication: Reduces storage needs and boosts efficiency by eliminating duplicate data.
Replication: Ensures data availability across different environments by replicating data.
Platform Compatibility: Operates smoothly across numerous operating systems and databases.
Cloud Support: Integrates with cloud services, enhancing flexibility in hybrid environments.
Security Features: Offers robust data protection and encryption mechanisms.

What benefits should users review?

Data Reliability: Consistently maintains data integrity and reliability.
Ease of Use: Simplifies complex data management tasks with a user-friendly approach.
Scalability: Adapts to growing data needs without sacrificing performance.
Operational Efficiency: Streamlines backup and recovery processes, saving time and resources.

Veritas NetBackup is widely implemented across sectors where data protection is crucial, such as finance, healthcare, and technology. Organizations utilize it for backing up servers and virtual machines and ensuring disaster recovery, both on-premise and in cloud settings. It supports archiving and replication processes, efficiently managing full and incremental backups to meet compliance directives and maintain robust operations globally.

Veritas

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Beta Offshore

Buyer's Guide

Arcserve UDP vs. Veritas NetBackup

April 2026

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