Veritas NetBackup Reviews

We use it for pretty much all of our backups.

It allows us to back up our data. That's really the only feature we really use. I like that it's enterprise-capable. It can handle multiple operating systems. It can handle multiple database types. It can handle a lot of different backup use cases. It's flexible.

The database integration could be better. That would probably be a feature we look for the most.

I have been using Veritas NetBackup for at least 15 years.

NetBackup is very stable. It's a very mature product. It's probably been around for 25 years or more.

NetBackup is very scalable. 

The initial setup is pretty straightforward, but it's just very, very detailed. There's a lot of different things you have to do to set it up. It's not difficult. It's just a lot of steps, but that's how it should be because NetBackup is so flexible. You do have to go in and select your different options based on your environment.

I think a complete license costs some $70,0000 a year. I wouldn't know the breakdown of what each feature costs.

We're currently looking at other solutions that could replace it. We have some additional needs that NetBackup can fill, but it may not be the cheapest option, so we're looking at other solutions.

We are looking at Dell and also at maybe build our own solution. If we chose the later route, we would keep what we have with NetBackup but our own addition to it.

We are a solution provider and Veritas NetBackup is one of the backup and recovery solutions that we implement for our customers.

This is a product that I recommend for enterprise environments with mixed servers.

It supports Unix, Linux, Solaris, and AIX servers very well. It supports multiple, heterogeneous platforms.

This is a good product for backing up Oracle databases.

The interface is very easy to navigate. I could step away from the product and not use it for two years, then return and find that I can easily navigate all of the features.

The deployment time is longer than it is with other products.

I have been using Veritas NetBackup since 1998.

This is a very stable product.

This is a scalable product and it is the one that I recommend for large environments. I like the combination of Veritas and Data Domain.

In my new company, where I am now, I have three or four customers who are using this product.

The technical support from Veritas is good.

I have experience with several backup and recovery solutions, including products by Veritas, Commvault, and Veeam.

Installing Veritas is okay and I find it easy. It can be deployed by one engineer.

Deploying Veritas will take longer than other products, such as Veeam. The length of time it takes depends on how big the environment is, and how many servers there are.

The licensing fees are expensive. It is a capacity-based license that is billed on a yearly basis. I renew it every year.

I know this product well and it is very good. I definitely recommend it for others if they have a very heterogeneous environment. This is not a product for smaller customers. I have other recommendations, such as Backup Exec, which is very cheap and good for SMB-level customers.

I would rate this solution an eight out of ten.

We are an IT company that provides solutions to end users. Most of our end users come from the banking sector, the government sector, and other government-linked companies. When I say that we use Veritas NetBackup, I don't mean to say that we use it internally, but rather that we propose it and use it in solutions that we offer to clients.

Most of our clients use Veritas NetBackup to protect their highly critical workloads, which are often situated in virtual machines with Hyper-V or VMware. The primary workloads are databases ranging from Exchange, Oracle, MS SQL, and IBM Db2. And then it goes on to the application sites such as with SharePoint, NFS data, and all those things. Our users require this type of workload data protection on a full-time basis.

For backups, we use Veritas NetBackup and Veeam, and for virtualization we mostly use VMware. This covers our environment for all disaster recovery and replication scenarios. At times, we also rely on the default replication tools from either Veeam or VMware.

About 70% of our customers come from government agencies, and there are regulations from the Malaysian government that don't allow any data to be transferred to the public cloud. However, that doesn't stop the cloud backup initiatives in Malaysia because the regulation only states that it's not allowed when it goes to a cloud of which they don't know the location. Thus, many of the backup vendors work with local cloud providers to enable cloud backups.

We are quite satisfied with the performance and reliability of the NetBackup product. When it comes to specific features, the most valuable is the Instant Recovery feature, which we call "short-term IR". Instant Recovery allows users to spin up backup images and bring back any VM instantly.

It is called a short-term recovery option because once the backup image has been spun up, the end user can extract whatever data is needed from the image and bring it back into production. This is definitely the most-valued feature for our customers.

Veritas NetBackup has been in the backup and recovery market for quite a long time, but somehow, from my own observations and from feedback from end users, its user interface is lagging behind other comparable solutions such as Veeam.

Our end users are more accustomed to better user interfaces and NetBackup still has a way to go in this regard. The features are great, but the user interface needs improvement, especially when you're looking at the web-based user interface. Most of the operations in NetBackup must be done using their base client user interface, and the feedback from our end users is that it isn't the most user-friendly interface.

Another area where we hope to see improvements is on the integration side. Nowadays, people aren't just looking at strictly backups and recovery features alone. They're now expecting more integration features along the lines of enhanced visibility, dashboard integrations, AI integrations, and so on. The users desire these integrations so that they can make the whole process of backup and recovery less complex, without having to perform any level of scripting.

We've been using Veritas NetBackup for almost 12 years. 

I believe NetBackup is very stable. The only drawback is the subpar operation of the user interface, but apart from that we are very happy with the stability and reliability of the product.

It's quite easy to scale. For every additional workload that you want to protect, you just add it on top of your server as needed. So it's easy to understand how to scale it, and it's easy to actually do so.

I think their technical support is very good. Everything from their level 1 support up to their engineering support is on point.

The complexity of the initial setup largely depends on the client's infrastructure. If they want to protect VMware workloads, then it's quite straightforward because we just integrate it directly with their workloads. In this case, the implementation is simple.

However, if we are required to protect SAP HANA or some Oracle cluster, for instance, that requires a lot more work. It's much more complicated because it's not based on a user interface, and we need to have a high level of perspective and understanding. So, ultimately, it depends on what needs to be protected.

At our company we normally provide end-to-end solutions in terms of the product, for better product absorption. So we'll start early by going to the customer, preaching the positives about the product and the technology, talking about how it will solve their problems, and how it will protect their data. And then from there, our team provides installation and configuration services, as well as after-sales service comprising support and warranties.

When you compare NetBackup's software licensing system with Veeam's, which is simpler and based on instances (or how many physical machines or virtual machines you want to protect), NetBackup isn't that competitive for smaller scale companies. However, if you're running many large workloads, then NetBackup may be the better option.

About seven or eight years back, Veritas and Commvault were considered the de facto leaders in the backup landscape. During that time, there were no major alternatives such as Veeam, and many customers relied solely on Veritas and were loyal to the product.

But nowadays, new customers have options, especially when it comes to smaller scale backup solutions for the small-medium type of companies. With us, we now see a multitude of different clients, from small companies to the enterprise.

The average company that is using multiple virtualization platforms, or physical platforms running Unix systems, will typically go with Veritas NetBackup rather than Veeam because Veeam is still in its infancy period when it comes to supporting these kinds of platforms. However, it does depend on the environment. Some of the smaller clients that we see will only have 4-5 VMs, and in that situation NetBackup typically won't be a good match because it's oriented towards a more sophisticated environment, especially concerning licensing.

When we do pre-sales with our customers, we tell them that they need to have back-to-back support from their executives, and we always teach them to allocate their reports to the OPEX budget, because they will need to have at least the latest supported version at all times running alongside their production servers. Unfortunately, somehow, there are always one or two customers who are still using unsupported machines.

I would rate Veritas NetBackup an eight out of ten. 

We use Veritas NetBackup as a backup solution for virtually everything. Everything you can imagine can be backed up with this solution.  

Within our organization, there are roughly 2,000 employees. We definitely plan to continue using this solution.

The virtual SAN is good. All backup products have the same features but it's all about your ability with the code when you are using them. It's durable — we achieve what we expect from it.

It's not a user-friendly solution. It's a little bit complicated. The UI is not very friendly.

I have been using this solution for six or seven years.

Veritas is stable and flexible. When you're talking about virtualization backup, Veritas is great in a secure environment. It's totally virtualized. It's a good solution.

This solution is very scalable.

The support isn't that great. It could be improved. They should have a faster response time.

The initial installation is quite straightforward. Overall, installation takes roughly one hour.

I've installed this solution many times by myself. If you don't have experience with backup solutions, I think it may be challenging for a beginner.

Our technical team consists of four people, including myself, that handle the installation process.

I am currently evaluating NetBackup as it's required for use on the cloud.

I trust Veritas. I would recommend this solution to a friend or to any company. But remember, what you'll get from it depends on your personal ability.

Overall, on a scale from one to ten, I would give this solution a rating of eight. If the support was faster and the solution was more user-friendly, I would give it a higher rating.

It is used to back up the hypervisor. In terms of its version, we keep it updated from time to time, but we are not using its latest version currently.

Deduplication is quite efficient. It is not a complex product. It is quite simple.

It should be able to integrate with the cloud. If we leverage a cloud in the future for backup, there should be very fast help and more options for customers to choose from.

We have been using this solution for many years.

It is quite stable.

It is scalable. We have less than ten users, and they are mostly the IT staff. We don't have many users because we use a tool to back up from the central file servers. Users don't directly use it to back up on their own, but when a user needs to restore something, they come to IT.

We have a local partner for support, and they contact Veritas. Our local partner is quite okay and experienced in the product.

We were using Backup Instant, which is a smaller version of the Veritas NetBackup solution. We didn't use any other solution.

Its installation is quite straightforward. The deployment can take a week if you have a clear backup requirement.

We have a consultant to help. If you are doing an installation that is related to the hypervisor, you need an engineer for support because of the connected drivers and equipment.

Its price is quite reasonable. The cost depends on the depreciation and the volume. It also depends on the infrastructure. If your infrastructure increases, you would need some more licenses.

We plan to keep using this solution. I would rate Veritas NetBackup an eight out of ten.

We are using NetBackup for our file server. It is not being employed by end-users for their backups. Rather, it is being used for infrastructure.

The most valuable feature is the ease of use. It is very easy to back up and recover files compared to other products.

Technical support is somewhat slow and is in need of improvement.

We have been using Veritas NetBackup for the past ten years.

I can say that NetBackup is 95% stable. There are positives and negatives, with 5% here or there.

From a scalability point of view, it is fantastic. It is even possible to scale up in the newest version of this technology.

The technical support has had a major impact on us. Sometimes, they do not support us properly. Support is available, but it is not immediate.

Our last problem was approximately one year ago. They were slow to respond so I continued to research the problem, found the solution, and implemented it myself.

Since my last contact with them was about a year ago, I don't know if things have improved or not. These days, I am more familiar with the product and don't need any support.

We are also using Veeam, although it is for a different scenario. Veeam is what we are using for virtual server backup, whereas we are using NetBackup for physical servers.

The initial setup is straightforward.

Price-wise, most of the backup products are similarly priced, and NetBackup is the same. There is perhaps a 10% difference in price between solutions.

I received the most recent version one week ago, and it seems that they have covered all of the loopholes. This is a very competitive product because all of the latest features and technology is in there.

Product-wise, this is a good one and I recommend it.

I would rate this solution an eight out of ten.

We primarily use this solution in order to backup virtual machines and our databases as well as the mainstream applications such as Exchange, etc.  

The most useful aspect of this solution is the MSDP, the Media Server Deduplication Pool. I like how they do the compression that they do, and how it helps move it to a safe space.

The initial setup is pretty straightforward.

The solution has been very good over the years at fine-tuning various aspects of the product so that it is continuously made better.

The user interface of the product needs to be improved. It's been the same for so many years. Likely, they haven't changed it in more than 10 years. That is definitely something that needs to be changed and updated. The interface and console both need a bit of a facelift, so to speak.

They have come out with a web application, however, the web application is not fully developed yet. 

Planning for the implementation takes a lot of time.

I've been dealing with the solution for quite a long time at this point. It's been ten years. It's at least a decade.

After ten years of using this product, I can say definitively that it is extremely stable. We don't have issues with it. It's reliable. There aren't bugs or glitches. It doesn't crash or freeze.

I wouldn't describe the scalability as bad. I'd say it's pretty good. We haven't had issues with the appliance when it comes to scaling.

In terms of technical support, it's been so far so good. I would say the only improvement needed is the callback time. They would say they will call back in two hours, however, many times we didn't get called back in that time. That said, the technical knowledge of the support engineers is very good.

We also use Quorum. Which is a better option depends on the use case and also the company size. Usually, I would recommend Quorum for a smaller business that actually wants not only a backup but also a DR or HA solution. However, for bigger enterprises, I definitely recommend Veritas, due to the fact that for a bigger environment they will have a pre-setup DR environment and all they need is point-in-time response. On top of that, a larger organization typically has a lot of applications.

While the initial setup is not complex, and, in fact, pretty straightforward, the planning is not that easy. The planning needs a lot of time. It often takes days just for that one part.

Veritas should come up with some sort of a standardized checklist that everyone can use to simplify the implementation process.

Typically, for a deployment, you need one or two people. That's the maximum to do the deployment, in theory, however, it depends on the environment. If it's a very large or complex one, we will need more. Most of the time it's one to two persons for deployment and maintenance.

The solution is pretty expensive, which is why it's important to do proper sizing and capacity planning, so that you aren't buying more than you need.

We are resellers. We resell both Veritas and Quorum products.

In Malaysia, solutions like this are typically installed on-premises.

Overall, I would rate the solution at a seven out of ten.

Veritas is a very good solution. I'd recommend other organizations to try it, however, to always do proper capacity planning before going with Veritas, as they may not be happy with the price later if they just assume the prices. They should do a thorough assessment before purchasing NetBackup.

We use Veritas NetBackup for backup and archive protocols.

I like the cross-platform features. 

I think reporting can always be improved. Their pricing can also be improved.

I have been using Veritas NetBackup for about 20 years.

Veritas NetBackup is a stable solution.

Veritas NetBackup is a scalable solution.

Veritas NetBackup technical support is good and responsive.

We run into issues now and again, but essentially the initial setup is pretty straightforward.

I think we used a reseller to implement Veritas NetBackup.

We pay on an annual basis. There are some additional costs to the standard licensing fees, but they're all optional. The pricing, of course, can always be better.

For anyone thinking of using Veritas NetBackup, I'll tell them that they'll need a certain level of expertise to run the product successfully.

On a scale from one to ten, I would give Veritas NetBackup an eight.