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PeerSpot user
Service Delivery Manager - Storage & Backup at a pharma/biotech company with 1,001-5,000 employees
Real User
Automated the disk-based offsite to the other location as part of the disaster recovery plan.
Pros and Cons
  • "The Replication Director, Auto Image Replication, Accelerator, Oracle Intelligent Policy, synthetic and VADP backups are the most valuable features."
  • "The virtual environment, cloud integration, copy data management features need improvement."

How has it helped my organization?

It helped us to:

  • Improve the backup success and recovery rate.
  • Reduce the window to backup.
  • Automate database backups.
  • Automate the disk-based offsite to the other location as part of the disaster recovery plan.

What is most valuable?

The Replication Director, Auto Image Replication, Accelerator, Oracle Intelligent Policy, synthetic and VADP backups are the most valuable features.

What needs improvement?

The virtual environment, cloud integration, copy data management features need improvement.

What do I think about the stability of the solution?

There were no stability issues.

Buyer's Guide
Veritas NetBackup
March 2025
Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
846,617 professionals have used our research since 2012.

What do I think about the scalability of the solution?

There were no scalability issues.

How are customer service and support?

Technical support is excellent.

Which solution did I use previously and why did I switch?

Initially, we were using IBM TSM and Legato Networker (now EMC NetWorker). However, due to the support and legacy of the product features, we switched over to this solution.

How was the initial setup?

The setup was straightforward, it is easy to configure and user-friendly to administer.

What's my experience with pricing, setup cost, and licensing?

Pricing is pretty costly as compared to the other products but worth investing for the long term and high ROI.

Which other solutions did I evaluate?

We looked at HPE Data Protector and Commvault.

What other advice do I have?

It is an excellent product, i.e., if you are looking for a stable and performance oriented backup infrastructure with improved RPO and RTO.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Lead Engineer at a integrator with 201-500 employees
Real User
You can construct a comprehensive backup solution.
Pros and Cons
  • "I can rely on this product if I need a restore."
  • "Netbackup can backup MySQL via Oracle policy, to be honest, this is not completely native support and this method has a few limitations. In fact, you can buy from Veritas (or Zmanda) clients for MySQL or PostgerSQL from Zmanda to backup MySQL or PostgreSQL on Linux."

How has it helped my organization?

Six months ago, I recovered several dozen TBs of production data after our storage failed. I recovered Enterprise Vault, Exchange, Oracle, and SQL DBs and VMs. We did not lose any production data and immediately after recovery, the business ran smoothly.

What is most valuable?

You can construct a comprehensive robust backup solution based on NetBackup. Management of such a solution will not be an ultimate challenge. I can rely on this product if I need a restore.

What needs improvement?

The last releases introduced a simplified backup of MS SQL and Oracle. I'd like to have a more user-friendly interface for recovering MS SQL. It would be nice to have native support for MySQL and PostgreSQL. Veritas should increase the number of supported storage options.

To be more specific, NetBackup has the user interface and if you need to restore DB instead of failed one - it's OK. But if you need to restore DB to different location or another server you need: find required backup copy via the user interface, create *.bch file with restore parameters, edit this file to adopt it for the new DB destination, open this file in the user interface. For beginners, these steps are not something obvious.

Netbackup can backup MySQL via Oracle policy, to be honest, this is not completely native support and this method has a few limitations. In fact, you can buy from Veritas (or Zmanda) clients for MySQL or PostgerSQL from Zmanda to backup MySQL or PostgreSQL on Linux. But sometimes this is not convenient.

Currently, as far as I know, for Replication Director has support snapshots and replication only for Netapp storage (ONTAP) and support of snapshots for EMC VNX and EMC Celerra. Despite the fact that for my environment this functionality was enough, I think that Veritas should develop Replication Director and add more storage devices. I believe that now, as data grows really fast, backup software should not only copy data in a classic way, but should be able to manage snapshots and replication between storage devices. In fact, this applies to any enterprise backup software.

What do I think about the stability of the solution?

Any large products have their issues. I cannot say that the stability issues were unacceptable in comparison with TSM, Commvault, or Veeam, for example.

How are customer service and technical support?

I would give technical support a rating of 8/10. They are good.

Which solution did I use previously and why did I switch?

In the organization where I was previously, NetBackup replaced Backup Exec because Backup Exec did not have enough flexibility/scalability for the current environment.

How was the initial setup?

I've implemented several NetBackup installations and all of them run smoothly. However, if you are going to implement it for the first time, I really recommend you run some tests before doing so.

What's my experience with pricing, setup cost, and licensing?

If you have a complex environment with dozens of different servers and apps, I recommend you look for TB licensing. We decided to convert our per server licenses to simplify the license management.

Which other solutions did I evaluate?

We did not evaluate other options.

What other advice do I have?

My recommendation is the same for any product. Decide what options you really need, and then test the required options. If the required options work fine, then implement the solution.

Disclosure: My company has a business relationship with this vendor other than being a customer: I recently changed my employer. My previous employer was Veritas customer. My current employer is a Gold Veritas partner.
PeerSpot user
Buyer's Guide
Veritas NetBackup
March 2025
Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
846,617 professionals have used our research since 2012.
Azleen Ismail - PeerSpot reviewer
Presales Consultant at Progenet Innovations Sdn Bhd
Reseller
Top 5
Fully integrates with the other products
Pros and Cons
  • "The tool provides recovery. The support for their legacy software is very good."

    How has it helped my organization?

    The tool fully integrates with the other products.

    What is most valuable?

    The tool provides recovery. The support for their legacy software is very good.

    What needs improvement?

    The pricing could be improved.

    For how long have I used the solution?

    I have been using Veritas NetBackup for five years.

    What do I think about the stability of the solution?

    The product is stable.

    What do I think about the scalability of the solution?

    The tool is easy to scale.

    How are customer service and support?

    We need to wait until the other support center is open. We have to stay outside the working hours to get a support.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    The initial setup is straightforward and requires two engineers to support it. 

    What was our ROI?

    We have achieved 60% ROI.

    What other advice do I have?

    One should find a stable backup solution within budget.

    Overall, I rate the solution a seven or eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
    PeerSpot user
    reviewer1423689 - PeerSpot reviewer
    Backup System Engineer at a tech services company with 1,001-5,000 employees
    Real User
    A comprehensive and versatile data protection with certain reporting limitations
    Pros and Cons
    • "It provides us with the versatility to back up everything we require which eliminates the need for a secondary backup solution."
    • "Enhancing reporting across the board would be beneficial."

    What is our primary use case?

    Our primary objective is to use it for performing backups in our extensive environment.

    How has it helped my organization?

    We rely heavily and use a wide range of its features and options. Currently, we run the latest version and have integrated Flex Appliances into our infrastructure, which has become a core component of our backup strategy. This integration ensures a seamless working relationship between the two, which is highly beneficial.

    What is most valuable?

    Its ability to comprehensively back up our entire environment is the most valuable. It provides us with the versatility to back up everything we require which eliminates the need for a secondary backup solution. What we value most is its universality. In a landscape where various software solutions often fall short, especially when it comes to backing up complex systems like SAP, having a single product that covers all our needs is a game-changer. This simplicity not only streamlines operations but also eliminates the need for multiple training and certifications for different tools.

    What needs improvement?

    Enhancing reporting across the board would be beneficial. We need an easier way to access information, such as the number of backups conducted in the last month, data quantities, and more, so that we can quickly provide this data to our superiors when needed. There is room for improvement in the updating process, especially when working on Linux and similar platforms. It's crucial to have a solution that's not only more efficient and faster but also secure. Updates should be risk-free, allowing for easy rollbacks in case something goes awry, ensuring that we can revert to the previous state without significant hassle or disruption.

    For how long have I used the solution?

    I have been working with it for more than ten years.

    What do I think about the stability of the solution?

    Its productivity and reliability are at a satisfactory level.

    What do I think about the scalability of the solution?

    The scalability depends on the specific environment you're working with. Generally, it is possible to scale the system, but this may require the installation of new components. In my company, we currently have over a thousand users who rely on it.

    How are customer service and support?

    Its customer support team is functional, but it doesn't always meet our expectations. We believe that it should be improved to address these issues more effectively.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    While we've encountered occasional minor issues, overall, the deployment has been relatively straightforward.

    What about the implementation team?

    The deployment timeline can vary from a couple of hours to a few days, depending on the specific environment and requirements, such as user accounts and configurations. It's essential to ensure we have a comprehensive backup solution in place before making any changes, to safeguard against any potential issues. We begin by assessing the situation and running necessary tests, which adds some complexity compared to a straightforward installation. Typically, this process involves the participation of three to four individuals.

    What other advice do I have?

    I would advise to make thorough comparisons before making any decisions, as time evolves, and what's best today might not be the optimal solution in five years. This is especially important because changing systems can be costly for both small and large companies. You need a clear understanding of what you want to achieve and the advantages that a new product offers. Overall, I would rate it seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Backup and Storage Specialist at a sports company with 501-1,000 employees
    Real User
    Stable software for backup and recovery that supports large-scale environments
    Pros and Cons
    • "Backup and recovery software with great stability, and can support large-scale environments."
    • "What needs to be improved in Veritas NetBackup is its interface, e.g. they should make it more user friendly. Scalability for this product could still be improved, particularly its hardware appliance scalability."

    What is our primary use case?

    We use Veritas NetBackup for protecting our environment, e.g. the whole production environment is protected by this solution. We also use it for replication, so that it also serves as a backup solution for our production environment.

    What needs improvement?

    What needs to be improved in Veritas NetBackup is its interface, e.g. they should make it more user friendly. There are certain things we can only figure out in Veritas NetBackup through the help of their support team, so we are dependent on support. If you are not an expert, you won't be able to manage this product.

    In the next release of Veritas NetBackup, I'd like to see better scalability in terms of the hardware appliance.

    For how long have I used the solution?

    I've been working with Veritas NetBackup for two years now.

    What do I think about the stability of the solution?

    The stability of Veritas NetBackup is great. I would rate its stability nine out of ten.

    What do I think about the scalability of the solution?

    You can scale Veritas NetBackup, but scaling it has limitations. In terms of scalability, I'm scoring it seven out of ten.

    How are customer service and support?

    Most of the time, the technical support for Veritas NetBackup is good, but at times, you'll feel there's a gap. Support for this product can still be improved, so I'm rating product support seven out of ten.

    How was the initial setup?

    The initial setup for Veritas NetBackup wasn't straightforward, but because I had some experience setting it up, it was fine. Because I knew what to do in terms of the initial setup of this product, that helped me a lot.

    What about the implementation team?

    We implemented this solution in-house, and I did it myself.

    What other advice do I have?

    The solution I most recently used was Veritas NetBackup, and I'm still using it, particularly version 9.0. Currently, I use it for myself, e.g. for company purposes, but I did previously work as a service provider, so I used to support this solution.

    I don't remember exactly how long the deployment of Veritas NetBackup took, e.g. it could have been 1 week, because it was set up in a big environment. I had to set it up step by step, and it was not that simple. I had to do it one step at a time.

    We have 1,500 to 2,000 staff, and all their data is protected by Veritas NetBackup. Though they're not directly involved with this solution, e.g. they're not handling or managing it, they have some protection through it.

    My advice to other people who are thinking of implementing this solution is that if they'll use it in a large-scale environment, it's very simple and it will serve its purpose, e.g. improving the man hours and improving finances.

    My rating for Veritas NetBackup is eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user722226 - PeerSpot reviewer
    Linux, Backup and Storage Administrator with 10,001+ employees
    Real User
    Improves on data protection and recovery while reducing potentially huge costs
    Pros and Cons
    • "Ease of installing, configuring, upgrading, and troubleshooting."
    • "There have been issues with performance and some features."

    How has it helped my organization?

    I’ve seen organisations using NetBackup efficiently improving on data protection and recovery while reducing potentially huge costs due to the features I’ve mentioned above.

    What is most valuable?

    • Backup compatibility with most of the existing, legacy, and emerging softwares, filesystems, databases, and technologies.
    • User-friendliness.
    • Ease of installing, configuring, upgrading, and troubleshooting.
    • Support services.
    • Features like deduplication, FlashBackup, GRT, BMR, snapshot backups for virtual machines, cloud backup integration, duplication, and AIR (Auto Image Replication) feature.

    What needs improvement?

    Veritas is already consistently and proactively developing the backup software to make it more compatible and efficient with the latest and emerging technologies. I feel they should stick to this development and increase the pace of this development a bit more to cope up with the current need of data protection market.

    What do I think about the stability of the solution?

    There have been issues with performance and some features. However, the support is proactive and they resolve them in a timely fashion to the best of our knowledge.

    What do I think about the scalability of the solution?

    Nothing so far.

    How are customer service and technical support?

    10 out of 10.

    Which solution did I use previously and why did I switch?

    We used TSM earlier. We switched to NetBackup primarily for its valuable features (as mentioned above).

    How was the initial setup?

    Easy in terms of setting up the three tier NetBackup domain. Challenges were encountered though while setting up other aspects like network, resiliency, firewalls, etc.

    What's my experience with pricing, setup cost, and licensing?

    I can’t comment much as there’s not much visibility on this aspect. However, I’d advise mostly to go for a capacity based license for mid to large scale organisations.

    What other advice do I have?

    Go for it! It’s the best available backup software in the market.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Eddie Nyimbwa - PeerSpot reviewer
    Managing Director at Modelink Zambia Limited
    Real User
    Top 10
    Works as a backup solution and offers protection from ransomware
    Pros and Cons
    • "The tool's information transfer and patching up is easy. The solution offers protection from ransomware which is also a valuable feature."
    • "Data restoration from Veritas NetBackup is quite slow. I would also like documentation that I can share with my technical team."

    What is our primary use case?

    We use the product for backup.

    What is most valuable?

    The tool's information transfer and patching up is easy. The solution offers protection from ransomware which is also a valuable feature. 

    What needs improvement?

    Data restoration from Veritas NetBackup is quite slow. I would also like documentation that I can share with my technical team. 

    For how long have I used the solution?

    I have been working with the solution for a year. 

    What do I think about the stability of the solution?

    I would rate Veritas NetBackup's stability a seven out of ten. 

    What do I think about the scalability of the solution?

    I would rate the tool's scalability a six out of ten. You may encounter issues when you expand the tool's usage. My company has 50 endpoints for the product. 

    How was the initial setup?

    Veritas NetBackup is easy to install and I would rate it a seven out of ten. 

    What's my experience with pricing, setup cost, and licensing?

    Veritas NetBackup is quite expensive and licensing costs are fixed. 

    What other advice do I have?

    I would rate the solution an eight out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
    PeerSpot user
    reviewer1510686 - PeerSpot reviewer
    System Administrator at a manufacturing company with 10,001+ employees
    Real User
    A stable backup solution suitable for virtually anything
    Pros and Cons
    • "It's durable — we achieve what we expect from it."
    • "It's not a user-friendly solution. It's a little bit complicated. The UI is not very friendly."

    What is our primary use case?

    We use Veritas NetBackup as a backup solution for virtually everything. Everything you can imagine can be backed up with this solution.  

    Within our organization, there are roughly 2,000 employees. We definitely plan to continue using this solution.

    What is most valuable?

    The virtual SAN is good. All backup products have the same features but it's all about your ability with the code when you are using them. It's durable — we achieve what we expect from it.

    What needs improvement?

    It's not a user-friendly solution. It's a little bit complicated. The UI is not very friendly.

    For how long have I used the solution?

    I have been using this solution for six or seven years.

    What do I think about the stability of the solution?

    Veritas is stable and flexible. When you're talking about virtualization backup, Veritas is great in a secure environment. It's totally virtualized. It's a good solution.

    What do I think about the scalability of the solution?

    This solution is very scalable.

    How are customer service and technical support?

    The support isn't that great. It could be improved. They should have a faster response time.

    How was the initial setup?

    The initial installation is quite straightforward. Overall, installation takes roughly one hour.

    What about the implementation team?

    I've installed this solution many times by myself. If you don't have experience with backup solutions, I think it may be challenging for a beginner.

    Our technical team consists of four people, including myself, that handle the installation process.

    Which other solutions did I evaluate?

    I am currently evaluating NetBackup as it's required for use on the cloud.

    What other advice do I have?

    I trust Veritas. I would recommend this solution to a friend or to any company. But remember, what you'll get from it depends on your personal ability.

    Overall, on a scale from one to ten, I would give this solution a rating of eight. If the support was faster and the solution was more user-friendly, I would give it a higher rating.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Veritas NetBackup Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2025
    Product Categories
    Backup and Recovery
    Buyer's Guide
    Download our free Veritas NetBackup Report and get advice and tips from experienced pros sharing their opinions.