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reviewer1319337 - PeerSpot reviewer
Senior Account Manager at a tech services company with 51-200 employees
Real User
Feb 22, 2022
Feature-rich, dependable, and has a powerful licensing model
Pros and Cons
  • "I think this is the best backup solution that we have. It is very good for the infrastructure."
  • "We had some issues with the hardware backup appliance."

What is our primary use case?

We are integrators, and we sell this solution. I am in a sales position.

In most cases, Veritas NetBackup is for carriers or the banking sector; these are our primary customers.

What is most valuable?

It includes many features and has all of the features that other solutions have.

I think this is the best backup solution that we have. It is very good for the infrastructure.

What needs improvement?

We had some issues with the hardware backup appliance. Our main customer is the one that is experiencing these issues.

For how long have I used the solution?

I have been working with Veritas NetBackup for five or six years.

We are working with the latest version.

Last year, we started to sell this version.

Buyer's Guide
Veritas NetBackup
February 2026
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What do I think about the stability of the solution?

Veritas NetBackup is a stable solution.

How are customer service and support?

My colleagues in the engineering department handle this area.

How was the initial setup?

I don't have any information regarding the installation.

What's my experience with pricing, setup cost, and licensing?

The licensing model for this solution is very powerful. The licenses are related to the number of years.

What other advice do I have?

We are Veritas partners.

I would rate Veritas NetBackup an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer897684 - PeerSpot reviewer
Account manager at a tech services company with 201-500 employees
MSP
Jan 11, 2022
Allows you to create trust relationships and historical reports but interface could be more intuitive
Pros and Cons
  • "The most valuable features are the ability to create a trust relationship and historical reports."
  • "The pricing could be improved, and the interface could be more intuitive."

What is our primary use case?

Our primary use case is for backups.

We are a reseller. We use Veeam for a virtualization platform and we use Veritas for enterprise backup.

The solution is deployed on-premise.

What is most valuable?

The most valuable features are the ability to create a trust relationship and historical reports.

What needs improvement?

The pricing could be improved, and the interface could be more intuitive.

For how long have I used the solution?

Our company has been using Veritas NetBackup for 10 years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

I haven't had any issues with technical support. It's okay.

What's my experience with pricing, setup cost, and licensing?

Pricing is expensive, so it could be lower.

What other advice do I have?

I would rate this solution 6 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
PeerSpot user
Buyer's Guide
Veritas NetBackup
February 2026
Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,976 professionals have used our research since 2012.
reviewer1195509 - PeerSpot reviewer
Senior Solutions Sales Consultant at a computer software company with 201-500 employees
Real User
Jan 7, 2022
You can take a full backup with incremental speed and integrate it with block tracking
Pros and Cons
  • "I like NetBackup's accelerator feature. You can take a full backup with incremental speed and integrate it with block tracking."
  • "NetBackup's reporting features are a little poor."

What is our primary use case?

NetBackup is used for backup in an enterprise environment. If you have VMware, Windows or Linux, and complicated database machines, like Power or Eonix, then NetBackup is appropriate for this kind of environment.

What is most valuable?

I like NetBackup's accelerator feature. You can take a full backup with incremental speed and integrate it with block tracking.

What needs improvement?

NetBackup's reporting features are a little poor. 

For how long have I used the solution?

We've used NetBackup for nearly six years.

What do I think about the stability of the solution?

NetBackup is highly stable. 

What do I think about the scalability of the solution?

I would give NetBackup a 10 out of 10 for scalability. 

What other advice do I have?

I rate NetBackup nine out of 10. If you're implementing it, I wouldn't recommend installing the media server on a VMware environment. I would also suggest getting some limitations for a LAN-free backup.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
it_user1553604 - PeerSpot reviewer
Senior Technical Systems Analyst II at a educational organization with 1,001-5,000 employees
Real User
Jan 6, 2022
Stable on-premises solution but worth checking alternative cloud options.
Pros and Cons
  • "It is pretty stable. We have one dedicated technician that is taking care of all the data protect. Typically, we have an issue once a month, if that. Or once every two months."
  • "The most common problem is the backup failures over the weekend. We have to troubleshoot and sometimes do restores and then we have trouble doing some of the restores."

What is our primary use case?

We use it for all of our data protect needs at the moment. That's why we're exploring new options, as well as going into the cloud.

What needs improvement?

The most common problem is the backup failures over the weekend.

We have to troubleshoot and sometimes do restores and then we have trouble doing some of the restores.

For how long have I used the solution?

I have been using Veritas NetBackup since last March.

What do I think about the stability of the solution?

It is pretty stable. We have one dedicated technician that is taking care of all the data protect. Typically, we have an issue once a month, if that. Or once every two months.

Which other solutions did I evaluate?

The only comparison I can make is to Commvault, and I think Commvault is a much better product, so I probably would rate it a six or a seven.

What other advice do I have?

My advice to anyone considering this program is to take a really good look at cloud options.

On a scale of one to ten, I would give Veritas NetBackup a six.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sr. Technical Support Engineer at Veritas Partner
Reseller
Jan 5, 2022
Provides end-to-end support for all your workload
Pros and Cons
  • "The most valuable feature is that you don't need any special connectivity - you just need to give your seller name, and then it automatically discovers all your virtual machines, which is a great benefit, especially in a bigger environment."
  • "The product could improve the user-friendliness and comfort of its environment, especially for those unfamiliar with it."

What is our primary use case?

My primary use case is for disaster recovery or recovering anything from our other data center.

What is most valuable?

The most valuable feature is that you don't need any special connectivity - you just need to give your seller name, and then it automatically discovers all your virtual machines, which is a great benefit, especially in a bigger environment.

What needs improvement?

The product could improve the user-friendliness and comfort of its environment, especially for those unfamiliar with it. There is also an issue with glitches in the network, which forces us to check the connectivity. In addition, some solutions are only available to internal Veritas users, not to customers or partners, and you have to allow Veritas to test your network before they give a report. This is a problem, and Veritas needs to add functionality for customers to test their own networks.

For how long have I used the solution?

I've been using this solution for ten years.

What do I think about the scalability of the solution?

The scalability of this product is good.

How are customer service and support?

The technical support is good.

How was the initial setup?

Deployment was fine, though there is an issue with seeing skills certificates.

What other advice do I have?

NetBackup provides end-to-end support for all your workload and gives good support overall. I would give this solution a score of eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer906582 - PeerSpot reviewer
Trainee em T.I. at a tech services company with 501-1,000 employees
Real User
Dec 9, 2021
Flexible and reliable with good backup capabilities
Pros and Cons
  • "The product is stable and reliable."
  • "We would like the Java console to be updated."

What is our primary use case?

I primarily use the solution to back up vital aspects of our workload.

What is most valuable?

The backup aspect of the solution is the most valuable aspect of the solution.

The product is quite flexible. 

The product is stable and reliable. 

What needs improvement?

We would like the Java console to be updated. They need to redo the console so that it is no longer on Java. It's outdated. 

For how long have I used the solution?

I've been using the solution for three years. I've used it for a while. 

What do I think about the stability of the solution?

I have found the solution to be stable for the most part. It's not buggy. I haven't dealt with glitches. it doesn't crash or freeze. It's reliable so far. 

How are customer service and support?

I haven't really used technical support. I wouldn't be able to effectively comment on how their services are or if they are helpful if a client has an issue. 

How was the initial setup?

I did not handle the initial setup. Therefore, I cannot speak to how easy or difficult the setup process is, or how long the deployment takes 

What other advice do I have?

We're a Veritas partner. 

I use two versions of the solution: 8.3.0.1 and 9.1. We use it both on-premises and on the cloud. 

I would rate the solution at an eight out of ten. I've been pretty satisfied with it overall.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer957039 - PeerSpot reviewer
Systems Administrator at a logistics company with 51-200 employees
Real User
Dec 5, 2021
Secure, reliable, and has good support
Pros and Cons
  • "We believe that everything Veritas NetBackup offers, including backups, snapshots, deduplication, and replication, is valuable."
  • "System administrators would be more efficient in NetBackup if the number of tools and command lines was reduced."

What is our primary use case?

We use Veritas NetBackup, to back up everything, especially the IT platforms and infrastructures.

How has it helped my organization?

Veritas NetBackup has assisted our company in securing data, protecting data, and protecting our business.

What is most valuable?

We believe that everything Veritas NetBackup offers, including backups, snapshots, deduplication, and replication, is valuable.

What needs improvement?

System administrators would be more efficient in NetBackup if the number of tools and command lines was reduced.

For how long have I used the solution?

I have been using Veritas NetBackup for more than 15 years.

What do I think about the stability of the solution?

Veritas NetBackup is a stable product.

What do I think about the scalability of the solution?

You can say that it is scalable.

How are customer service and support?

Technical support is great.

How was the initial setup?

In my opinion, I would say the initial setup is a complex process.

We require a specialized team to maintain this solution.

What about the implementation team?

For the time being, we are handling or managing the backup solution on our own, but we may need assistance from support to resolve issues with the backup.

What's my experience with pricing, setup cost, and licensing?

It is an expensive solution. It's expensive because it provides many features and options.

What other advice do I have?

In my opinion, it is the best backup solution available. I would rate Veritas NetBackup a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Alliance Manager at Berca Hardaya Perkasa
Real User
Nov 21, 2021
Good platform compatibility and fast backup
Pros and Cons
  • "Best feature is its three-tier backup."
  • "Main area that could be improved is the pricing, to make it more competitive"

What is our primary use case?

My primary use case of this solution is backup for the production server and then for the development. The platform is back up for Linux, Selaris, HP, Apex, IAAS, AIX, and then for the virtualization, VMware, backup to AWS, and the container route.

What is most valuable?

Veritas NetBackup's best feature is its three-tier backup, which makes the process a lot faster. I have also found their duplication feature to be valuable, as it allows duplication in the client side, a media server side, or in OST storage. The product also has a lot of compatibility with platforms.

What needs improvement?

I think the main area that could be improved is the pricing, to make it more competitive. In the next release, I would like to see the ability to back up Office 365 and Google Workspace.

For how long have I used the solution?

I have been using this solution for around ten years.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

The product is scalable.

How are customer service and support?

The remote support and their support center are good. The knowledge base provided on their website is also very helpful.

How was the initial setup?

The product is easy to set up in small environments, but it would be more complex in larger ones.

What other advice do I have?

I think Veritas NetBackup is the perfect product for a backup system. I would rate this product as nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
Download our free Veritas NetBackup Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2026
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Backup and Recovery
Buyer's Guide
Download our free Veritas NetBackup Report and get advice and tips from experienced pros sharing their opinions.