The security of the solution can be improved to include a secure backup feature with full encryption capabilities.
Architecte Backup at a comms service provider with 10,001+ employees
Stable, scalable solution with good customer support
Pros and Cons
- "It is important, when we chose a solution, that the customer service/technical support team could help us when we needed it, but the support was good."
- "I do not really like NetBackup as it is coming from a mix of other software packages."
What needs improvement?
For how long have I used the solution?
I have been using the solution for about one or two years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
Buyer's Guide
Veritas NetBackup
September 2025

Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
How are customer service and support?
It is important, when we chose a solution, that the customer service/technical support team could help us when we needed it, but the support was good.
Which solution did I use previously and why did I switch?
I previously used Dell EMC Avamar and NetWorker.
How was the initial setup?
The initial setup and deployment can be done in one day and one night.
What about the implementation team?
The implementation of the solution was done in-house. The implementation involved having someone from the network team, and someone for the storage and backup.
What other advice do I have?
I do not really like NetBackup as it is coming from a mix of other software packages.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Backup & Storage Architect at a pharma/biotech company with 10,001+ employees
Stable with good features, but support needs improvement and they need to include automation
Pros and Cons
- "The features are good."
- "It is not very user-friendly."
What is our primary use case?
We are using this solution for data protection.
What is most valuable?
The features are good.
What needs improvement?
It is not very user-friendly.
There are delays in Veritas that can be done in automation.
In the next release, I would like to see automation and better support.
For how long have I used the solution?
I have been using Veritas NetBackup for more than seven years.
We are using the latest version.
What do I think about the stability of the solution?
Veritas NetBackup is stable.
What do I think about the scalability of the solution?
It's a scalable solution that is enterprise-level software and is used for the organization. It's not user-based, it's infrastructure-based.
How are customer service and technical support?
Technical support is not good.
They are not quick, it could be faster. You don't get any support quickly. You have to wait for 30 minutes or one hour. You will get better support if you get business-critical services, which will be provided at an additional cost.
How was the initial setup?
The initial setup is simple, it doesn't take a lot of time. It's less than 30 minutes to set up if you have the cloud.
What's my experience with pricing, setup cost, and licensing?
In terms of cost, it's not very good. I would rate it a five or six out of ten. They want everything to be sales and money.
What other advice do I have?
I would not recommend this solution to others because of the cost, but as an option, I would say yes. Rather than NetBackup, I would go with Veeam or Commvault.
I would rate Veritas NetBackup a six out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Veritas NetBackup
September 2025

Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
Network and Security Specialist at Ajman Digital Government
Great deduplication feature and the recently implemented ability to connect remotely
Pros and Cons
- "Great deduplication feature."
- "The solution is quite expensive."
What is our primary use case?
Our primary use case of this solution is to back up everything including VMs, email, our databases, Oracle, SQL. I'm a network security specialist and we are customers of Veritas.
What is most valuable?
The solution has many great features, particularly the feature they provide for deduplication. They have also recently included a new feature on the interface, where you can connect remotely and get any report, rather than having to check the solution through the server. They have different solutions for different things, so if you need to back up, for example, they have a solution for backing up on cloud or on-premise.
What needs improvement?
The cost of the license could be improved, it's quite expensive.
For how long have I used the solution?
I've been using this solution for 10 years.
What do I think about the scalability of the solution?
The scalability of the product is very good. We have three to four admins dealing with the solution directly, but we do the backup for the whole organization.
How are customer service and technical support?
We receive very good support through our partner. We've been with them for over 10 years.
How was the initial setup?
The initial setup was very straightforward and quick. We used a consultant for the initial implementation and for minor upgrades or minor changes, our internal team is responsible. If it's something major, our partner deals with it.
What other advice do I have?
The new updates in this solution have really made a difference and added to the value.
I would rate this solution an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Systems Support Analyst at WARWYCK PHOENIX PCC
All-inclusive with everything under one console
Pros and Cons
- "This is a complete solution, everything is under one console."
- "Licensing costs are quite high."
What is our primary use case?
Our use case really depends on what we need at a particular time so we use the solution for online productives and we also do incrementals. We are customers of Veritas and I'm a senior systems support analyst.
What is most valuable?
The value of this solution is that it's a complete solution and the fact that we can do almost every standard process including backups, is interesting and better than the competition. Everything is under one console as opposed to some of the other solutions whereby you can use them to do key backups but when it comes to the client you can't monitor everything on the console. This product is already compatible with most of our servers, it's already doing backup on disc, on tapes, on other peer servers.
What needs improvement?
Off the top of my head, I can't think of anything that can be added to the solution. Our real issue is the pricing and it's a recurring cost, so it's not something that will go away any time soon.
For how long have I used the solution?
I've been using this solution for 10 years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
The solution is scalable. The only time we need to do anything is when we're upgrading to the next version and there may be major components that need to be looked at.
How are customer service and technical support?
The current solution is stable and we haven't needed to contact the support.
Which solution did I use previously and why did I switch?
I have previously tried a couple of different solutions. But for the time being, it's really one of the most complete solutions. We were using another solution from Symantec for backup purposes. Prior to that, we had also tried another vendor solution, which was for an IBM solution. For a time, we also used Veeam and we have been looking into either implementing Infrascale or Commvault. For the time being, it looks like Commvault would be the replacement for Veritas. It's a cheaper solution.
How was the initial setup?
The initial setup was very straightforward and took about 15 minutes. We had help from the vendor. There isn't much maintenance required, only if there's an issue with something. We are small company, so it's not a problem - we do backups of the servers and almost everything that we have on our infrastructure. When we carry out the backup for the exchange server, we do backups for everyone in the company, so it's not just one specific user or a couple of users. There are three admins in the company.
What's my experience with pricing, setup cost, and licensing?
I don't know the licensing costs off the top of my head, but it's pretty high compared to other solutions out there. There are also additional costs for things like support.
What other advice do I have?
As a technical solution, this product is right up there. I would recommend the solution but it would depend on the use cases and the load. Depending on the load, there might be other, more cost-effective solutions.
I would rate this solution a nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Infrastructure Consultant at a insurance company with 10,001+ employees
User friendly with great features, but very expensive
Pros and Cons
- "The solution offers a lot of really great features that organizations can utilize and take advantage of."
- "The only pain point we have with this solution is the cost. It's very expensive. In fact, it's so expensive we are looking for other platforms. We want to move away from it in order to save our organization costs."
What is most valuable?
Overall, the solution is great. We have no complaints in terms of the quality it provides.
We have been using Veritas NetBackup in our environment for the past 10 years. Although the features don't change much, it's extremely user friendly for us. We have widely deployed the solution as our sole backup solution for the past few years.
The solution offers a lot of really great features that organizations can utilize and take advantage of.
What needs improvement?
The only pain point we have with this solution is the cost. It's very expensive. In fact, it's so expensive we are looking for other platforms. We want to move away from it in order to save our organization costs.
For how long have I used the solution?
We've been using the solution for ten years. It's been about a decade since we first started using the solution.
What do I think about the scalability of the solution?
We are growing, and, at the same time, we are also doing some sort of consolidation in Singapore. Due to the fact that we are growing at a very rapid speed, we are looking at other products in the market that can deal with the big amount of data that we are going to back up and we're focusing on those that can do the work very efficiently.
How are customer service and technical support?
I have contacted technical support in the past. Actually, in fact, I am very close to the account and product team operators in Singapore. They're great. They've been very supportive. We've quite satisfied with the level of service provided.
How was the initial setup?
The initial setup is quite straightforward. The solution itself is very user friendly, so we didn't find the implementation very complex.
Deployment took about half a day of work.
Which other solutions did I evaluate?
Currently, we're evaluating Cohesity. It is a new solution that we are starting to assess. We're looking at whether it's the right solution to replace our existing NetBackup.
Right now, our entire organization is a NetBackup supporter. However, we also understand that the cost of the backup is actually extremely high. We are actually looking at some sort of alternative at this point.
What other advice do I have?
We're a NetBackup customer and we have a close partnership with Veritas. We don't provide any services to clients. We just happen to use it.
The product itself is great, however, the pricing is very high compared to the competition.
Veritas has been quite well known in the market for some time now. They have a lot of features as well. However, at the end of the day, it's always the cost that we have to consider.
I'd rate the solution seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Customer Solution Architect, IT Outsourcing & Cloud Computing Services at a comms service provider with 10,001+ employees
Very good VM portal and the CloudCatalyst but needs disaster recovery capabilities
Pros and Cons
- "The VM portal and the CloudCatalyst are two of the solution's most valuable features."
- "It would be helpful, in future releases, if the solution could add WORM (Write Once Read Many) support right within the product."
What is our primary use case?
I primarily use the solution to back up my customer's CMs or servers inside all of their data centers.
What is most valuable?
The VM portal and the CloudCatalyst are two of the solution's most valuable features.
What needs improvement?
The interaction of NetBackup with the cloud is not an easy process. You can't choose, for example, data optimization with the cloud. We would like to use CloudCatalyst with AWS and we can't. I don't know how to explain it, but the data file optimization is not usable everywhere. It's not a seamless solution in all instances. We'd like it to be multi-cloud and it's not there yet.
It would be helpful, in future releases, if the solution could add WORM (Write Once Read Many) support right within the product.
The solution would benefit from the addition of disaster recovery.
For how long have I used the solution?
I've been using the solution for five years now.
What do I think about the stability of the solution?
The stability is quite good. We haven't had issues with the product crashing. There aren't bugs or glitches that affect our work. It's reliable.
What do I think about the scalability of the solution?
We're quite a sizable company. We've got maybe a 1000 operations and maybe 200 people working on projects. The solution is extensively used on a daily basis by our teams.
The solution is very scalable. We've scaled it ourselves within our organization and didn't have any issues. Other companies should feel confident that they can scale as well if they need to.
How are customer service and technical support?
I personally have never contacted technical support, however, our operations teams have. I haven't heard anyone in our organization complain about their service which leads me to believe they've quite good. I would say overall our teams are satisfied with their level of service provided.
Which solution did I use previously and why did I switch?
We previously used Dell EMC's Avamar solution. We decided to switch to Veritas after running into problems on Dell's platform and dealing with large overhead costs to have the solution.
How was the initial setup?
The initial setup is not straightforward. it's quite complex. The process required a lot of engineering and had lots of components that needed to be addressed.
I don't recall the amount of time it took to deploy the solution.
The solution does require maintenance, however, I don't know too much about the process. We're a quite large company. I don't know how many people are working on this solution in total.
What about the implementation team?
The implementation was handled by us. We are a service provider for our clients. We didn't need an outside consultant or integrator to assist us. We have our own in-house team of engineers that can handle everything.
What's my experience with pricing, setup cost, and licensing?
Compared to other solutions, such as Dell EMC's Avamar, the solution is reasonably priced.
We've got a simple payment scheme set up where most of the features and the product itself are included in one single cost. It's quite straight forward in terms of pricing.
What other advice do I have?
Since we are a service provider, we have a close relationship with Veritas. We offer services based on their technology and on their product.
I'd advise others considering implementing the solution to first evaluate against use cases. Depending on the use cases, the cost can change quite a lot. Overall, I'd recommend the solution, however. It's quite good and very reliable.
I'd rate the solution seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Helps to replicate data with SLP
Pros and Cons
- "The most valuable feature of cloud integration is the ability to send data outside of your location. This can be achieved by integrating cloud tier options or other object storage solutions."
- "The solution is not easy to use. You need to train yourself step by step because it is complex, but it is a good solution. Its pricing could be cheaper."
What is our primary use case?
I've used Veritas NetBackup for Dell Cyber Recovery Solutions. It works fine with the Cyber Recovery solution and data domain, but integrating Veritas NetBackup can be complex. I rate the overall solution an eight out of ten. If you want to use Veritas NetBackup, base your solution on your needs and capabilities. Use application appliances like data domain or similar setups.
I've used Veritas NetBackup for cyber recovery Solutions. It works fine with the Dell Cyber Recovery Solution and data domain, but integrating Veritas NetBackup can be complex. I rate the overall solution an eight out of ten. If you want to use Veritas NetBackup, base your solution on your needs and capabilities. Use application appliances like data domain or similar setups.
What is most valuable?
The most valuable feature of cloud integration is the ability to send data outside of your location. This can be achieved by integrating cloud tier options or other object storage solutions.
What needs improvement?
The solution is not easy to use. You need to train yourself step by step because it is complex, but it is a good solution. Its pricing could be cheaper.
What do I think about the stability of the solution?
I rate the tool's stability an eight out of ten.
What do I think about the scalability of the solution?
Veritas NetBackup is not scalable due to various limitations and restrictions, especially concerning scaling the index infrastructure, such as database limitations.
How are customer service and support?
Global support is not enough to solve any problem. Local teams are ready to solve the problem.
How was the initial setup?
Setting up Veritas NetBackup is not straightforward. Many components must be implemented, such as master servers, media servers, OSTs etc. If you want to use Veritas NetBackup according to best practices, it's advisable to seek professional services.
In the deployment process, you typically must prepare the servers and environment according to the components. You would need three resources to handle the tool.
In the deployment process, you typically must prepare the servers and environment according to the components. You would need three resources to handle the tool.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive compared to other alternatives.
What other advice do I have?
I've used Veritas NetBackup for cyber recovery Solutions. It works fine with the CyberArk solution and data domain, but integrating Veritas NetBackup can be complex. I rate the overall solution an eight out of ten. If you want to use Veritas NetBackup, base your solution on your needs and capabilities. Use application appliances like data domain or similar setups.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
A backup solution for product with best customer support
Pros and Cons
- "The solution is easy to learn."
- "The solution could have a more clear dashboard about the license and the operation status."
What is our primary use case?
We have appliances from Veritas. We acquired both appliance storage and NetBackup software licenses together as part of our product purchases for daily, weekly, archival, and yearly backups.
What is most valuable?
The solution is easy to learn.
We review all of our policies. There are some policies with different names that are the same, but we cannot distinguish between them. There are use cases where jobs overlap. We view the IT analysis dashboard to facilitate the review of these types of jobs. From the information we obtained from our sales team, it offers a single view for managing all NetBackup jobs, including those on the cloud and in our IDC. Additionally, it includes security features, and handling antivirus issues. It offers a more cost-effective rate, which can help us reduce storage space. We have a single node for recovery practice.
What needs improvement?
The solution offers software licenses and more. When purchasing hardware, it also includes some software licenses bundled with the hardware.
The solution could have a more clear dashboard about the license and the operation status.
For how long have I used the solution?
I have been using Veritas NetBackup for three years.
What do I think about the stability of the solution?
The product is stable.
I rate the solution’s stability a nine out of ten.
What do I think about the scalability of the solution?
The solution’s scalability is good.
400 users are using this solution.
I rate the solution’s scalability an eight out of ten.
What other advice do I have?
We have three administrators managing this solution.
Overall, I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
Download our free Veritas NetBackup Report and get advice and tips from experienced pros
sharing their opinions.
Updated: September 2025
Product Categories
Backup and RecoveryPopular Comparisons
Veeam Data Platform
Commvault Cloud
HPE Zerto Software
Acronis Cyber Protect
Dell PowerProtect Data Manager
Cohesity DataProtect
Azure Backup
Dell Avamar
Dell NetWorker
IBM Storage Protect
N-able Cove Data Protection
Veritas Backup Exec
NAKIVO Backup & Replication
Bacula Enterprise
Buyer's Guide
Download our free Veritas NetBackup Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- What is the biggest difference between Veritas NetBackup and Commvault?
- What are the differences in price between Veritas Backup Exec and Veritas NetBackup?
- Veritas NetBackup vs Acronis Backup - do you have a technical comparison?
- Any positive or negative experiences with NetBackup 7.6.0.1?
- Veritas NetBackup vs Dell EMC NetWorker - which backup solution is better and why?
- When evaluating backup and recovery software, what aspect do you think is the most important to look for?
- Veeam vs. Dell AppAssure vs. ShadowProtect
- Help! Need an opensource backup solution to work with OVM, Linux, Windows, Sql server, Exchange, Sharepoint. Plus bare metal recovery.
- What will be the best strategy for develop a up to date BCRS?
- CommVault vs. EMC NetWorker vs. Dell vRanger