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reviewer1754898 - PeerSpot reviewer
General Manager at a comms service provider with 10,001+ employees
Real User
Jan 20, 2022
A solution that has everything you need
Pros and Cons
  • "Includes snapshots and multiple database agents."
  • "Extra features come with additional costs."

What is our primary use case?

We are currently working on planning the backup infrastructure within the data center. This is both on cloud and on-premise. We use Azure and AWS cloud platforms.

What is most valuable?

Veritas enterprise has many agents who perform the backup, whether it is a consistent backup or recorded backup. The solution has everything from the snapshot to the multiple database agents.

What needs improvement?

The product is good, but there are extra costs for additional features.

For how long have I used the solution?

I have worked with Veritas for 15 years.

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What do I think about the stability of the solution?

Veritas is very stable.

What do I think about the scalability of the solution?

The scalability of Veritas NetBackup is not a challenge. We can deploy additional media servers or save data whenever we require.

How are customer service and support?

Technical support is great. 

How was the initial setup?

The initial setup of Veritas NetBackup is straightforward and not complex. We have been using it for a long time and are very comfortable on the platform. A small setup can be done in 30 minutes. Then it is just a matter of deployment and mastering the solution.

What about the implementation team?

We have our own team to implement the Veritas deployment. Deployment and maintenance of the solution requires one person. It depends on how much infrastructure you are running and what policy you have.

What was our ROI?

The return on investment regarding restoration, which is the purpose of backup, it is always available, quickly.

What's my experience with pricing, setup cost, and licensing?

The licensing for this solution is annual. There are multiple features available for an additional cost.

What other advice do I have?

Everything is available through Veritas. They have a very good team who take care of all kinds of operating systems, as well as working on machine platforms. Veritas takes care of the monthly updates, so whatever is happening on the cloud side, master side, or the technology side, they take care of so you don't need to push to introduce the new features.

Veritas is the market leader in enterprise backup software. It has all the required features that are available in the market, always staying one step ahead. Deployment is easy as they have all the documentation required. Their database knowledge system is good. Lastly, technical support has all the proper processes in place including escalation metrics.

I would rate this solution a 10 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Tasos Skaltsas - PeerSpot reviewer
IT Systems Engineer at a maritime company with 501-1,000 employees
Real User
Top 20
Jan 13, 2022
Highly stable, versatile backups, and effective backup and restore options
Pros and Cons
  • "The backup and restore features work very well."
  • "The user interface could improve, it seems a bit out of date."

What is our primary use case?

Veritas NetBackup is our main backup software for all the data that we have inside of the organization, such as personal profiles and databases.

How has it helped my organization?

The backup is the first thing that you must have in your mind in order to have security. It is important to backup everything in case there are accidents when files are deleted. Additionally, backups are important for security reasons to protect against ransomware and other threats. This solution has been very important for our organization.

What is most valuable?

The backup and restore features work very well.

What needs improvement?

The user interface could improve, it seems a bit out of date.

For how long have I used the solution?

I have been using Veritas NetBackup for approximately 13 years.

What do I think about the stability of the solution?

Veritas NetBackup is stable.

What do I think about the scalability of the solution?

I have found the scalability of Veritas NetBackup to be very good.

There are two people in my organization that do the administration of the solution and we have 400 users who indirectly use the solution.

How are customer service and support?

We can speak with an agent from the United Kingdom, USA, or India. When you are speaking with the agent from India, is not the best support because you are trying to understand what he says in English, they manage but the support could be better from India.

Which solution did I use previously and why did I switch?

We were previously using Veritas Backup Exec and switched to Veritas NetBackup because we created a DR site and in that period the Veritas Backup Exec didn't support the duplication for our site. We are currently using Veritas NetBackup.

What about the implementation team?

We used a partner to implement the solution here in Greece.

This solution does not require maintenance every day. The only thing that is needed is the management of the backup jobs if needed or to add or remove servers. However, if Veritas informed us that there is an upgraded version available then we will have to install it.

What's my experience with pricing, setup cost, and licensing?

If you want to have more scalability you have to purchase more licenses. The license is annually and there are a lot of different licensing depending on the number of terabytes needed. It is not based on per-user, core, or servers. You can backup anything you want using the purchased terabyte space. 

What other advice do I have?

Instead of having media servers and storage for backups, we are planning to move to an Appliance that can include everything inside.

My overall advice to others is Veritas NetBackup is very good and stable. However, it depends on the budget that they have. They can purchase something cheaper, but the backup is the first and the last thing that you need to have not to work properly.

I rate Veritas NetBackup a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Veritas NetBackup
January 2026
Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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reviewer1189677 - PeerSpot reviewer
Manager at a financial services firm with 1,001-5,000 employees
Real User
Jan 12, 2022
We have more than 1,800 policies that run every day, so the product is stable, but it is challenging to get support when we have a problem
Pros and Cons
  • "NetBackup is highly stable. We have more than 1,800 policies that run every day."
  • "They need to improve their support. In the beginning, their engineers had trouble understanding the issue we were presenting. It took a lot of conversations for them to start troubleshooting the problem."

What is our primary use case?

We use NetBackup to protect our data.

What is most valuable?

The most valuable feature for us is the NDMP.

For how long have I used the solution?

I've been using Veritas for around five years, but the bank has been using it for longer. They started migrating to NetBackup almost eight years ago.

What do I think about the stability of the solution?

NetBackup is highly stable. We have more than 1,800 policies that run every day. So the product is stable, but it is challenging to get support when we have a problem.

What do I think about the scalability of the solution?

We scale NetBackup, but it's never so much that we need to add a media server in our environment.

How are customer service and support?

They need to improve their support. In the beginning, their engineers had trouble understanding the issue we were presenting. It took a lot of conversations for them to start troubleshooting the problem. 

How was the initial setup?

The complexity of the deployment depends on the data we are protecting. It's a bit complicated if we're working with databases, but it's simple to back up a file system. We can do everything ourselves, but we open a case with Veritas if we have a problem. Two full-time IT employees are enough to deploy, maintain, and manage NetBackup. 

What's my experience with pricing, setup cost, and licensing?

We only pay a yearly license for support.

What other advice do I have?

I rate NetBackup five out of 10. To anyone implementing NetBackup, I suggest hiring a consultant because the product can be tricky to configure. If it's misconfigured, you won't get the results you want. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1155936 - PeerSpot reviewer
Head IT at a computer software company with 1,001-5,000 employees
Real User
Jan 10, 2022
Reasonably priced, comfortable to use, and competitive feature set
Pros and Cons
  • "I am comfortable with using this product."
  • "The restoration method and the compression ratio need improvement."

What is our primary use case?

We use Veritas NetBackup for backup.

I am the head of the institution and my team is using this solution. It is used by my team. It is evaluated and secured by me, but my storage team uses it 100 percent. I manage this product.

What is most valuable?

I am comfortable with using this product.

What needs improvement?

I don't believe that it is flexible enough for business operations and other things.

Unlike Veeam, Veritas does not provide a Community Edition.

The restoration method and the compression ratio need improvement.

For how long have I used the solution?

I had been using Veritas NetBackup for ten years.

Which solution did I use previously and why did I switch?

I am now working with the Veeam Backup solution. I have been working with Veeam Backup for two and half years. I am using the Community Edition.

I am very satisfied with this product. It's stable and scales well.

We never approached Veeam for technical help as a community addition because community addition does not include technical support.

I would rate Veeam Backup a nine out of ten.

The restoration method and the compression ratio, appear to be slightly better than Veritas.

Both are different, it is difficult to compare. I am comfortable in both they are neck in neck in terms of competition.

What's my experience with pricing, setup cost, and licensing?

It is reasonably priced.

It is dependent on the institution as well as the company's requirements. Veeam provides a free corporate license for their platform, whereas Veritas does not. Perhaps there will be a trial version period, after which we will need to purchase it.

Veeam, for example, has a Community Edition, which is free for usage, without any support. This does not exist in Veritas. You can try it for 30, 40 days, or a month trial, then you need to pay for it and start the obligation. For example, I use Veeam without any subscription or license. There is a big difference.

What other advice do I have?

I would rate Veritas NetBackup an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1553604 - PeerSpot reviewer
Senior Technical Systems Analyst II at a educational organization with 1,001-5,000 employees
Real User
Jan 6, 2022
Stable on-premises solution but worth checking alternative cloud options.
Pros and Cons
  • "It is pretty stable. We have one dedicated technician that is taking care of all the data protect. Typically, we have an issue once a month, if that. Or once every two months."
  • "The most common problem is the backup failures over the weekend. We have to troubleshoot and sometimes do restores and then we have trouble doing some of the restores."

What is our primary use case?

We use it for all of our data protect needs at the moment. That's why we're exploring new options, as well as going into the cloud.

What needs improvement?

The most common problem is the backup failures over the weekend.

We have to troubleshoot and sometimes do restores and then we have trouble doing some of the restores.

For how long have I used the solution?

I have been using Veritas NetBackup since last March.

What do I think about the stability of the solution?

It is pretty stable. We have one dedicated technician that is taking care of all the data protect. Typically, we have an issue once a month, if that. Or once every two months.

Which other solutions did I evaluate?

The only comparison I can make is to Commvault, and I think Commvault is a much better product, so I probably would rate it a six or a seven.

What other advice do I have?

My advice to anyone considering this program is to take a really good look at cloud options.

On a scale of one to ten, I would give Veritas NetBackup a six.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Software Engineer at a manufacturing company with 10,001+ employees
Real User
Top 20
Dec 3, 2021
Beneficial Media Server Deduplication, useful deployment policies, and reliable
Pros and Cons
  • "I have found the Media Server Deduplication tool, deployment policies, and agentless features to be the most valuable features."
  • "The security and performance could improve with Veritas NetBackup. The security could be improved by protecting the data from attackers."

What is our primary use case?

We are using Veritas NetBackup for protecting our company data.

What is most valuable?

I have found the Media Server Deduplication tool, deployment policies, and agentless features to be the most valuable features.

What needs improvement?

The security and performance could improve with Veritas NetBackup. The security could be improved by protecting the data from attackers.

For how long have I used the solution?

I have been using Veritas NetBackup for approximately 10 years.

What do I think about the stability of the solution?

The solution is stable, it is a highly trusted solution.

What do I think about the scalability of the solution?

I have used the solution is medium and large enterprise companies. It is scalable.

How are customer service and support?

I have been satisfied with the support.

Which solution did I use previously and why did I switch?

I have previously used other solutions.

How was the initial setup?

The implementation is simple.

What about the implementation team?

I did the implementation myself.

What's my experience with pricing, setup cost, and licensing?

Veritas NetBackup's pricing is a bit steep when compared to other tools. It is very costly, but service-wise and overall, the Veritas NetBackup is a good product.

What other advice do I have?

I rate Veritas NetBackup an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer1269411 - PeerSpot reviewer
IT admin at a financial services firm with 10,001+ employees
Real User
Dec 2, 2021
A scalable solution which is affordable and easy to set up
Pros and Cons
  • "The solution is easy to scale."
  • "Technical support only gets back to us the following morning."

What is our primary use case?

I am working with the latest update.

The solution is used for user backups. 

What is most valuable?

We consider the backup capabilities to be very good.  

What needs improvement?

There are so many things which need improving. With web access, we can't access the dashboards. A person can only access the particular system in which he installed that application. We cannot get access through our local network or web. We can use the local user's details, for the purposes of looking or making modifications, but these things are not available on the web or through net access. 

The dashboard systems need to be addressed. It would be very good if one could get access through his LAN, without the need to involve the server. 

A utilizations check and the ability to utilize the number of users editing facilities would be very good. 

While technical support is good, it takes them a long time, for reasons unbeknownst to me, to resolve issues and this is why we involve their partners. This happens every time they take the logs and search. Technical support only gets back to us the following morning. 

For how long have I used the solution?

I have been using Veritas NetBackup for the last two years.

What do I think about the scalability of the solution?

The solution is easy to scale.

How are customer service and support?

While technical support is good, it takes them a long time, for reasons unbeknownst to me, to resolve issues, which is why we involve their partners. This happens every time they take the logs and search. Technical support only gets back to us the following morning.

Which solution did I use previously and why did I switch?

Before using Veritas NetBackup, we made use of Druva. 

While we consider Druva to be very good, they only offer the cloud-based systems for the moment, which is why we switched to Veritas NetBackup. It offers an on-premises option. 

Both products are very good, but Druva's cost is much higher than that of Veritas NetBackup. They are also both very good feature-wise, but the difference between them comes down to the web availability of dashboard systems. 

Druva has certain fixed services, as well as additional costs. 

How was the initial setup?

The initial setup is very simple.

The installation of the software for one who is familiar with the process takes around an hour. Otherwise, it can take two to three hours to complete the setup. 

What about the implementation team?

We made use of a vendor. The solution does not require any maintenance. It is very useful and easy to maintain everything. If one is unfamiliar with the process, then he would be advised to make use of a vendor's assistance. 

What's my experience with pricing, setup cost, and licensing?

Veritas NetBackup is considerably cheaper than that of Druva, the former being quite affordable. 

Veritas NetBackup does not have any additional costs, only the licensing fee. 

What other advice do I have?

There are around 100 people making use of the solution in our company. 

The solution is easy and very good. 

I would absolutely recommend the solution to others. 

I rate Veritas NetBackup as an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Principal at a venture capital & private equity firm with 51-200 employees
Real User
Nov 21, 2021
Is especially flexible for tape environments
Pros and Cons
  • "If you are running on a legacy tape environment NetBackup is best."
  • "The flip side about NetBackup is that it is not policy-based."

What is most valuable?

In terms of most valuable features, I like the fact that if you have a bunch of backups, NetBackup gives you the ability to have one master and multiple media servers. What that means is you can have a bunch of sites that all have libraries and you have one master server that controls all the functionality of all the jobs. You don't have to deploy a standup NetBackup solution at each site. You can just deploy the media version for their tape library and have one master server that controls all the jobs.

What I also like about NetBackup, as opposed to most solutions like Rubrik and Cohesity, which don't really support backing up to tape environments, is that NetBackup does. If you are running on a legacy tape environment NetBackup is best. Most of the guys I've seen that use NetBackup have a tape environment.

What needs improvement?

The flip side about NetBackup is that it is not policy-based. NetBackup doesn't give you that feature. For example, Rubrik is a policy-based type of app, so when you create a backup job with it, say you have 30 servers in that backup, you can make one policy and apply it to them all. NetBackup doesn't do that. With NetBackup, you need to create a backup job for each server you want to back up and for each server you have. That is the only thing I don't really like about NetBackup. I can use Rubrik or Cohesity where you can create one policy, and apply it to many servers at one time where with NetBackup, you can't do that. You create a backup for each server. That takes more time.

If they can improve on policy-based backups, that would be great.

For how long have I used the solution?

I have been using Veritas NetBackup for about 10 or 11 years.

I think that the last version I used was version six. They're probably up to eight or 10 now. But really nothing has changed. Maybe additional features from the last time I saw it, but not really much has changed. I think they made a version 10.

The last time I went online I didn't really see much difference from a feature perspective since I began using it. I think the GUI interface looks a little different, a little cleaner, but functionality-wise, I didn't really see much change.

What do I think about the stability of the solution?

In terms of stability, no problem. Like I said, if you have multiple tape libraries, you can have one master that has a bunch of multiple media services. So you can have tape libraries all scattered at different sites. The one master server you set up controls all the job functions. When you log into it, it just kicks off the jobs and you can pause jobs. For different sites, you can keep the job turned off. It controls all the functions and all the backup jobs for all the multiple sites. That's all the master server does. It doesn't actually do any backup. It's responsible for making the kicked off jobs to get backed up.

How are customer service and support?

Their customer support is not bad. I don't have any issues with technical support. Technical support is okay.

How was the initial setup?

The initial setup is very easy. Commvault has a lot more convoluted setup. NetBackup is really easy to set up. I've never used Commvault, but from other colleagues I know who use it, you need professional services because it's so convoluted to set up. NetBackup is not that convoluted. Commvault is nice. It's a very nice application, don't get me wrong. I'm not going to put it down or anything like that. Once it's running, it's a good product. But from being exposed to Commvault a little, I like NetBackup better. I just think the downside to NetBackup is that it's not policy driven. That's the only thing I don't like about it.

What's my experience with pricing, setup cost, and licensing?

Pricing depends on the number of licenses and on the number of servers you have. It varies based on the number of servers that you're trying to back up.

What other advice do I have?

My advice to anyone considering Veritas NetBackup is to validate. If you have multiple sites, it's better to have the setup. If you have multiple sites that are running a tape library and media servers, you can set up one master server. But if you only have one site, you can set up a backup as a media server and a master server. If you have multiple sites, you want to look at how many sites you are backing up. If it's multiple sites, then you want to set them up with one master server.

If you only have one site, then you have the media server and the master, and it does both. That would be my suggestion - to validate if there is more than one site you're going to be backing up. If you are going to be backing up more than one site, you want to properly set up the first time. If you only have one site you're backing up, set it up as a master media. If you have multiple sites to set up, you want to set them up as media servers and then set up one master server that controls all the functions for the remaining sites. That is really the biggest thing, to be honest with you.

You might want to confirm if it supports backing up to Azure or AWS. Some people want to do long-term archiving. You want to confirm whether or not NetBackup supports backup to Azure or Google Cloud or AWS from a long-term archiving perspective.

Some people backup to tape. Some people are going to say that you can't back up the disk with NetBackup. I just don't know if it supports backing up to cloud providers.

On a scale of one to ten, I'd say NetBackup is an eight. It's pretty strong. I don't have other problems. I would say it's definitely a strong eight. It's a pretty good product.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Download our free Veritas NetBackup Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
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Buyer's Guide
Download our free Veritas NetBackup Report and get advice and tips from experienced pros sharing their opinions.