Veritas NetBackup Reviews

Our primary objective is to use it for performing backups in our extensive environment.

We rely heavily and use a wide range of its features and options. Currently, we run the latest version and have integrated Flex Appliances into our infrastructure, which has become a core component of our backup strategy. This integration ensures a seamless working relationship between the two, which is highly beneficial.

Its ability to comprehensively back up our entire environment is the most valuable. It provides us with the versatility to back up everything we require which eliminates the need for a secondary backup solution. What we value most is its universality. In a landscape where various software solutions often fall short, especially when it comes to backing up complex systems like SAP, having a single product that covers all our needs is a game-changer. This simplicity not only streamlines operations but also eliminates the need for multiple training and certifications for different tools.

Enhancing reporting across the board would be beneficial. We need an easier way to access information, such as the number of backups conducted in the last month, data quantities, and more, so that we can quickly provide this data to our superiors when needed. There is room for improvement in the updating process, especially when working on Linux and similar platforms. It's crucial to have a solution that's not only more efficient and faster but also secure. Updates should be risk-free, allowing for easy rollbacks in case something goes awry, ensuring that we can revert to the previous state without significant hassle or disruption.

I have been working with it for more than ten years.

Its productivity and reliability are at a satisfactory level.

The scalability depends on the specific environment you're working with. Generally, it is possible to scale the system, but this may require the installation of new components. In my company, we currently have over a thousand users who rely on it.

Its customer support team is functional, but it doesn't always meet our expectations. We believe that it should be improved to address these issues more effectively.

Neutral

While we've encountered occasional minor issues, overall, the deployment has been relatively straightforward.

The deployment timeline can vary from a couple of hours to a few days, depending on the specific environment and requirements, such as user accounts and configurations. It's essential to ensure we have a comprehensive backup solution in place before making any changes, to safeguard against any potential issues. We begin by assessing the situation and running necessary tests, which adds some complexity compared to a straightforward installation. Typically, this process involves the participation of three to four individuals.

I would advise to make thorough comparisons before making any decisions, as time evolves, and what's best today might not be the optimal solution in five years. This is especially important because changing systems can be costly for both small and large companies. You need a clear understanding of what you want to achieve and the advantages that a new product offers. Overall, I would rate it seven out of ten.

Our primary use case for this solution is for storage and backups of VMs on-premises to tape.

The Dedup and file storage is great and very valuable.

The licensing costs could be more affordable.

We have been using this solution for approximately ten years.

The solution is stable.

The solution is scalable. About 20,000 users use the solution in our organization.

I rate customer service and support an eight out of ten.

Positive

Implementation was in-house.

We have seen a return on investment.

I rate this solution a ten out of ten. The solution is good but can be improved by making the licensing costs more affordable.

We use Veritas NetBackup for protecting our environment, e.g. the whole production environment is protected by this solution. We also use it for replication, so that it also serves as a backup solution for our production environment.

What needs to be improved in Veritas NetBackup is its interface, e.g. they should make it more user friendly. There are certain things we can only figure out in Veritas NetBackup through the help of their support team, so we are dependent on support. If you are not an expert, you won't be able to manage this product.

In the next release of Veritas NetBackup, I'd like to see better scalability in terms of the hardware appliance.

I've been working with Veritas NetBackup for two years now.

The stability of Veritas NetBackup is great. I would rate its stability nine out of ten.

You can scale Veritas NetBackup, but scaling it has limitations. In terms of scalability, I'm scoring it seven out of ten.

Most of the time, the technical support for Veritas NetBackup is good, but at times, you'll feel there's a gap. Support for this product can still be improved, so I'm rating product support seven out of ten.

The initial setup for Veritas NetBackup wasn't straightforward, but because I had some experience setting it up, it was fine. Because I knew what to do in terms of the initial setup of this product, that helped me a lot.

We implemented this solution in-house, and I did it myself.

The solution I most recently used was Veritas NetBackup, and I'm still using it, particularly version 9.0. Currently, I use it for myself, e.g. for company purposes, but I did previously work as a service provider, so I used to support this solution.

I don't remember exactly how long the deployment of Veritas NetBackup took, e.g. it could have been 1 week, because it was set up in a big environment. I had to set it up step by step, and it was not that simple. I had to do it one step at a time.

We have 1,500 to 2,000 staff, and all their data is protected by Veritas NetBackup. Though they're not directly involved with this solution, e.g. they're not handling or managing it, they have some protection through it.

My advice to other people who are thinking of implementing this solution is that if they'll use it in a large-scale environment, it's very simple and it will serve its purpose, e.g. improving the man hours and improving finances.

My rating for Veritas NetBackup is eight out of ten.

We are extensively using this as a single backup solution.

We rely on the certainty of the data recovery. Also, if you want to replicate something, it gives us a very good option to replicate the application or server into different enrollments. So it saves a lot of time for us.

It covers all kinds of different architectures. Plus, it's very user-friendly and it is very reliable. Reliability is the most important thing because once the backup is done, if it is successful, then we're sure that it was successful and we will be able to restore it.

They need to work on the GUI. It has been the same for the last 10 years.

I have been using Veritas Software for about ten years. 

It's a very stable solution compared to other solutions. We faced some issues in the past, but this one runs very smoothly. 

It's quite scalable. We can extend it to more capacity if needed, and licensing also is available, so we are happy with it.

Support is excellent. We found that they were giving proper support. They really work to help you in resolving your issue.

Before switching to Veritas, we were using IBM Spectrum Protect, but it was quite difficult to manage it because it was mostly command based and it did not have the GUI features. 

The initial setup was straightforward. You will not find much difficulty in setting up clients.

The pricing is good. You need to pay an additional cost if you want to fully utilize it. Like we are having virtual enrollment, so we go with the enterprise one. It has more features compared to standard license.

We evaluated other solutions but nothing else fulfilled our need for hybrid enrollment. We were not confident that other solutions would support other architecture. So we went ahead with this solution.

I rate this solution a nine out of ten because there is always room for improvement.

We are currently working on planning the backup infrastructure within the data center. This is both on cloud and on-premise. We use Azure and AWS cloud platforms.

Veritas enterprise has many agents who perform the backup, whether it is a consistent backup or recorded backup. The solution has everything from the snapshot to the multiple database agents.

The product is good, but there are extra costs for additional features.

I have worked with Veritas for 15 years.

Veritas is very stable.

The scalability of Veritas NetBackup is not a challenge. We can deploy additional media servers or save data whenever we require.

Technical support is great. 

The initial setup of Veritas NetBackup is straightforward and not complex. We have been using it for a long time and are very comfortable on the platform. A small setup can be done in 30 minutes. Then it is just a matter of deployment and mastering the solution.

We have our own team to implement the Veritas deployment. Deployment and maintenance of the solution requires one person. It depends on how much infrastructure you are running and what policy you have.

The return on investment regarding restoration, which is the purpose of backup, it is always available, quickly.

The licensing for this solution is annual. There are multiple features available for an additional cost.

Everything is available through Veritas. They have a very good team who take care of all kinds of operating systems, as well as working on machine platforms. Veritas takes care of the monthly updates, so whatever is happening on the cloud side, master side, or the technology side, they take care of so you don't need to push to introduce the new features.

Veritas is the market leader in enterprise backup software. It has all the required features that are available in the market, always staying one step ahead. Deployment is easy as they have all the documentation required. Their database knowledge system is good. Lastly, technical support has all the proper processes in place including escalation metrics.

I would rate this solution a 10 out of 10.

Veritas NetBackup is our main backup software for all the data that we have inside of the organization, such as personal profiles and databases.

The backup is the first thing that you must have in your mind in order to have security. It is important to backup everything in case there are accidents when files are deleted. Additionally, backups are important for security reasons to protect against ransomware and other threats. This solution has been very important for our organization.

The backup and restore features work very well.

The user interface could improve, it seems a bit out of date.

I have been using Veritas NetBackup for approximately 13 years.

Veritas NetBackup is stable.

I have found the scalability of Veritas NetBackup to be very good.

There are two people in my organization that do the administration of the solution and we have 400 users who indirectly use the solution.

We can speak with an agent from the United Kingdom, USA, or India. When you are speaking with the agent from India, is not the best support because you are trying to understand what he says in English, they manage but the support could be better from India.

We were previously using Veritas Backup Exec and switched to Veritas NetBackup because we created a DR site and in that period the Veritas Backup Exec didn't support the duplication for our site. We are currently using Veritas NetBackup.

We used a partner to implement the solution here in Greece.

This solution does not require maintenance every day. The only thing that is needed is the management of the backup jobs if needed or to add or remove servers. However, if Veritas informed us that there is an upgraded version available then we will have to install it.

If you want to have more scalability you have to purchase more licenses. The license is annually and there are a lot of different licensing depending on the number of terabytes needed. It is not based on per-user, core, or servers. You can backup anything you want using the purchased terabyte space. 

Instead of having media servers and storage for backups, we are planning to move to an Appliance that can include everything inside.

My overall advice to others is Veritas NetBackup is very good and stable. However, it depends on the budget that they have. They can purchase something cheaper, but the backup is the first and the last thing that you need to have not to work properly.

I rate Veritas NetBackup a nine out of ten.

We use NetBackup to protect our data.

The most valuable feature for us is the NDMP.

I've been using Veritas for around five years, but the bank has been using it for longer. They started migrating to NetBackup almost eight years ago.

NetBackup is highly stable. We have more than 1,800 policies that run every day. So the product is stable, but it is challenging to get support when we have a problem.

We scale NetBackup, but it's never so much that we need to add a media server in our environment.

They need to improve their support. In the beginning, their engineers had trouble understanding the issue we were presenting. It took a lot of conversations for them to start troubleshooting the problem. 

The complexity of the deployment depends on the data we are protecting. It's a bit complicated if we're working with databases, but it's simple to back up a file system. We can do everything ourselves, but we open a case with Veritas if we have a problem. Two full-time IT employees are enough to deploy, maintain, and manage NetBackup. 

We only pay a yearly license for support.

I rate NetBackup five out of 10. To anyone implementing NetBackup, I suggest hiring a consultant because the product can be tricky to configure. If it's misconfigured, you won't get the results you want. 

We use it for all of our data protect needs at the moment. That's why we're exploring new options, as well as going into the cloud.

The most common problem is the backup failures over the weekend.

We have to troubleshoot and sometimes do restores and then we have trouble doing some of the restores.

I have been using Veritas NetBackup since last March.

It is pretty stable. We have one dedicated technician that is taking care of all the data protect. Typically, we have an issue once a month, if that. Or once every two months.

The only comparison I can make is to Commvault, and I think Commvault is a much better product, so I probably would rate it a six or a seven.

My advice to anyone considering this program is to take a really good look at cloud options.

On a scale of one to ten, I would give Veritas NetBackup a six.