Veritas NetBackup Reviews

I mostly use it for disaster recovery and secondly for compliance reasons.

The reliability is valuable, especially for the appliance solution. Additionally, the resilience features help guard against threats such as ransomware.

The ease of use needs improvement. Specifically, the interface poses a challenge for newcomers, and the support used to be good, but it has declined in quality.

I have been using it since 2012, which makes it 12 or 13 years.

The upgrade process used to have issues, mainly a couple of years back. Because of that bad experience, I rate them a nine out of ten. They have made efforts to fix those issues, and during my last upgrade, we did not have any problems.

Their support quality has declined. I would rate it a six out of ten now, whereas it used to be a nine out of ten about two or three years ago.

Neutral

I would rate the initial setup a ten, but I have sufficient knowledge of the solution. Typically, I can have it up and running in a day. For the backups to reach a stable state, it usually takes two weeks since NetBackup runs at night, and I have to address any issues the next day.

I would  recommend it to other users due to my thirteen years of experience. It delivers every time when properly configured. It performs well during crises.

The documentation available, especially on YouTube, is sparse compared to other vendors. 

I give the solution an eight out of ten.

We have appliances from Veritas. We acquired both appliance storage and NetBackup software licenses together as part of our product purchases for daily, weekly, archival, and yearly backups.

The solution is easy to learn.

We review all of our policies. There are some policies with different names that are the same, but we cannot distinguish between them. There are use cases where jobs overlap. We view the IT analysis dashboard to facilitate the review of these types of jobs. From the information we obtained from our sales team, it offers a single view for managing all NetBackup jobs, including those on the cloud and in our IDC. Additionally, it includes security features, and handling antivirus issues. It offers a more cost-effective rate, which can help us reduce storage space. We have a single node for recovery practice.

The solution offers software licenses and more. When purchasing hardware, it also includes some software licenses bundled with the hardware.

The solution could have a more clear dashboard about the license and the operation status.

I have been using Veritas NetBackup for three years.

The product is stable.

I rate the solution’s stability a nine out of ten.

The solution’s scalability is good.

400 users are using this solution.

I rate the solution’s scalability an eight out of ten.

We have three administrators managing this solution.

Overall, I rate the solution a nine out of ten.

We are currently working on planning the backup infrastructure within the data center. This is both on cloud and on-premise. We use Azure and AWS cloud platforms.

Veritas enterprise has many agents who perform the backup, whether it is a consistent backup or recorded backup. The solution has everything from the snapshot to the multiple database agents.

The product is good, but there are extra costs for additional features.

I have worked with Veritas for 15 years.

Veritas is very stable.

The scalability of Veritas NetBackup is not a challenge. We can deploy additional media servers or save data whenever we require.

Technical support is great. 

The initial setup of Veritas NetBackup is straightforward and not complex. We have been using it for a long time and are very comfortable on the platform. A small setup can be done in 30 minutes. Then it is just a matter of deployment and mastering the solution.

We have our own team to implement the Veritas deployment. Deployment and maintenance of the solution requires one person. It depends on how much infrastructure you are running and what policy you have.

The return on investment regarding restoration, which is the purpose of backup, it is always available, quickly.

The licensing for this solution is annual. There are multiple features available for an additional cost.

Everything is available through Veritas. They have a very good team who take care of all kinds of operating systems, as well as working on machine platforms. Veritas takes care of the monthly updates, so whatever is happening on the cloud side, master side, or the technology side, they take care of so you don't need to push to introduce the new features.

Veritas is the market leader in enterprise backup software. It has all the required features that are available in the market, always staying one step ahead. Deployment is easy as they have all the documentation required. Their database knowledge system is good. Lastly, technical support has all the proper processes in place including escalation metrics.

I would rate this solution a 10 out of 10.

Veritas is one of the leaders in terms of backing up any type of server. We have been using it for backing up our AIX servers, Windows servers, VMs running on VMware, and even our Linux servers. Everything is backed up using Veritas.

This is a product that has been on the market for a while and they have mastered the backup process, especially when backing up to tape, for most environments.

You cannot tell what your costs are going to be by using the dashboard, which is something that should be improved. If you overuse based on your FETB licensing, you run the risk of getting fined.

I have been using Veritas NetBackup for the past 10 years, starting prior to the company that I am working for now.

This is a scalable solution. We are using it to back up approximately 30 servers.

We have not needed to use technical support.

I have some experience with different backup systems including Commvault, as well. The installation of Commvault is somewhat easier to do.

The initial installation is more complex than that of Commvault.

We did not complete the installation in-house. Instead, it is was done by a company with which we work. The deployment was done by two people and there is one person to maintain it.

Our primary complaint about this product is that it is too expensive.

There are some issues with the product and the Front-End Terabyte (FETB) licensing model that have changed, and we are considering changing products in part because of this. Once the current license expires, we may be phasing it out.

The problem is that previously, we had licensing for our processes, whereas now it is only FETB. It means that we are now forcing our clients to go to the cloud.

We are using an older version of Veritas, so we have been looking at the market to see if there is a cheaper alternative.

In summary, this is a good product but we do have a complaint about the price. They are very good at what they do but they are very expensive, and it can get even more expensive if you are fined for overuse.

I would rate this solution a seven out of ten.

We use this solution mainly for back up and to restore.

It's a good product, it does what we want it to do. It has a 99.8% backup success rate, and it runs 24,000 jobs per day.

We like all of the features.

The ransomware protection needs improvement.

The reporting tool that you get out of the box is not sufficient, so you have to purchase other tools or modules.

When it's out of the box, the visibility is a problem and it's not very clear. Overall, the visibility into the environment is lacking.

When you come across an issue to present to technical support, you have to enable the verbose logging, and when that happens you are generating huge amounts of log files. I have to wait for this problem to present itself again. I cannot leave it running on verbose logging, as it takes up the capacity from the logs. However, if I don't enable it then I won't be able to locate the issue.

In the next release, I would like to have a better way to protect against ransomware attacks and a better way of logging issues where you don't have to enable the verbose logging to capture the problems.

I have been working with Veritas NetBackup for eight years.

Veritas NetBackup is stable. We have not experienced any issues.

It's a scalable solution.

We have a very strong team and haven't had to log many calls with technical support.

We are happy with the pricing that we have, but it's expensive.

Overall, I think that Veritas is a very good product and I recommend it.

It's an expensive tool but it does its job very well. It has a 99.8 % success rate.

I would rate Veritas NetBackup a seven out of ten.

We are using Veritas NetBackup to backup our SAP servers.

The most valuable feature from Veritas NetBackup is the data is very easy to backup. It is similar to VMware. They recently introduced a cloud feature that is useful.

I have been using Veritas NetBackup for approximately seven years.

The solution is stable.

Veritas NetBackup is a scalable solution.

Our IT department is only using Veritas NetBackup.

The support we have received from Veritas NetBackup has been very good.

I have used Veeam previously and is the best backup solution.

The implementation of Veritas NetBackup is very difficult because we have two types of data storage, one is a regular disk and the other is a tape drive. We are using both. Installing each and every service on the servers, licensing for each in the servers, certifications, and connecting takes a long time.

It took us almost two months to fully implement Veritas NetBackup.

We had help from a partner do the implementation of Veritas NetBackup.

The price of Veritas NetBackup is high, it should be reduced.

I have evaluated other solutions, such as VMware and it is less expensive then Veritas NetBackup. The cost of the solution depends upon how much space you are going to take it. For one TB, it costs almost 190 SR. For maintenance and for a new additional deployment it cost approximately 150 to 170 SR.

Veritas NetBackup I would not recommend, because it's too expensive as for the current implementation.  

I rate Veritas NetBackup a nine out of ten.

The use cases for customers are across the board, but they're all for data backup. Veritas is a legacy system. To be perfectly honest, a lot of people are moving away from the legacy systems and moving more towards the cloud-oriented backup solutions. A lot of my customers look at Veritas NetBackup as an antiquated solution.

The most valuable features of the solution are basic backup and recovery. It's a very solid product. Standard backup recovery, that's pretty much it. Other than that, they do some good database stuff, but otherwise, it's somewhat antiquated.

One area for improvement with the product would be better messaging and better solutions around cloud, both on-prem and off. And along with that, which is actually mission critical to every company today, would be ransomware prevention. 

The biggest additional features needed are more cloud capabilities and security from ransomware.

I've worked with the solution for the last fifteen years. I'm a solutions architect. I work with customers to help them design their solutions or improve their current situation.

Veritas NetBackup is very stable.

The solution actually scales out very well.

I'd give the technical support team a B to a B+. They've always been good.

Most companies that have moved to NetBackup were probably on a even older architecture, something that might have been from IBM, NetView. NetView was even an older architecture, it was very difficult to use, and a lot of people moved away from IBM NetView over to Veritas.

Veritas is a pretty straightforward initial setup. It's not difficult to install.

The deployment times vary depending upon how widely it's going to be used, how many backup instances are going to be, how many policies you have to create for recovery time objectives, recovery point objectives. It's all relative to how many policies the customers have, for retention cycles, for backup recovery, as well as archive and disaster recovery. Some can be deployed in a day, others take weeks.

Most people have felt this solution was somewhat expensive. It's licensed for 12 months, 24 months, 36 months, all the way up to 72 months. As long as you're current on maintenance, everything is included and there are no additional costs.

Sometimes we would look at other options before going with Veritas NetBackup. For example, Backup Exec, which is like a sister product of NBU, and they were really for smaller size companies. Commvault was another one that we were looking at.

My advice to others looking at this solution would be make sure it meets all of your requirements. Do you have an on-prem, off-prem, cloud requirement? Do your homework to make sure that whatever product you're looking at meets all the requirements that you need.

I would rate the solution a seven out of ten. It's a very rock solid product, but I wouldn't give it a 10, because it doesn't have some of the newer features of the newer products. But it is a solid product.

The primary use case of Veritas is generally for protecting data and storing it at a secondary site. Use of the solution is sometimes dependent on compliance requirements. Depending on the client, the solution can be deployed on-prem, on cloud, and sometimes using a hybrid option. I'm a solutions architect and a reseller of Veritas.

I like the NetBackup Appliance form factor, where your data is 99.9% safe because unauthorized people cannot log in and execute commands. It requires an admin password and includes IDS and IPS features. I also like the integration with third parties and third party applications, like instant recovery and instant access of the VMs and SQL data.

I'd like to see some simplification in the solution. They currently have the Java concept and it should be less intensive and take less load. The integration should be simple, not a script-based backup with minimum input and maximum output. The solution also needs more integration, even the infrastructure has become more complex. They currently have integrated containers and Kubernetes for backup but they could include backup of SQL or Oracle, or performance in the visualization process. All those things could be improved. 

I've been using this solution for six years. 

There are no issues with the stability. I haven't had any problems with it. 

As a cloud structure, the solution is scalable. The only issue is that data size is more than 20 PBR and requires multiple media servers and an increase in LAN or CPU, to absorb the load on the master media servers.

The technical support has improved and is much better than it used to be. 

I've also used CloudPoint which is integrated with NetBackup in the 9.1 version. With NetBackup, I can take a VM level backup and file level backups; in CloudPoint you can take  volume level backups. Currently there is no file level backups in the cloud whereas with NetBackup you can do that. In comparing NetBackup with a backup platform service controller, the PSC is great because it's simple to use, simple to install and the integration is very easy. NetBackup is for enterprise clients and therefore takes longer to learn. 

The initial setup is very easy and there's no similar service. 

NetBackup is a little costlier compared to other products and backup PSC.

I rate the solution nine out of 10.