Veritas NetBackup Reviews

We use Veritas NetBackup to back up our data and restore it if needed.

As the volume of our backup increased, our backup speed decreased. We needed a solution to perform the backup faster, so we started using Veritas NetBackup.

NetBackup is deployed on-premises.

Veritas NetBackup is the first line of defense when disaster strikes. Before performing disaster recovery, we must have a good backup of our image that is also protected from ransomware. This way, we have a golden image that is resilient to ransomware attacks. We saw the benefits of Veritas NetBackup within the first three months.

Veritas NetBackup is a popular solution, so there are many troubleshooting forums available, even when we don't have access to technical support.

The backup and restoration are 100 percent guaranteed. We have a full backup and a golden image.

The backup operation interface is not as mature as those of Veritas's competitors and has room for improvement. Therefore, we are still working on the Java console, which means that we will have to use it to enter, monitor, and manage our backup jobs.

I have been using Veritas NetBackup for three years.

Veritas NetBackup is stable.

Veritas NetBackup is scalable.

Technical support is straightforward. They check the problem, identify the issue, and fix it without wasting time chatting.

We previously used Dell NetWorker, but they charged extra for their support, so we switched to Veritas NetBackup.

The initial deployment was straightforward. The installation takes two hours and after the installation, we have to create the policies for backup jobs and make schedules.

A professional services representative will assign an IP address to the backup server and open the port for the security team to connect the backup server to the clients.

The implementation was done by a member of the professional services team.

We have seen a return on investment because Veritas NetBackup guarantees our data backup, ensuring that our infrastructure can always be restored in the event of an attack.

When we consider the quality and value of Veritas NetBackup, it is worth the cost.

We evaluated Commvault Backup & Recovery, a powerful backup solution, but their support was not as good as NetBackup's. Commvault charged extra for support in order to access their forums.

I would rate Veritas NetBackup ten out of ten.

Veritas NetBackup is managed by two people and serves our ministry with nearly ten thousand employees. There are nearly ten departments, with a storage capacity of 100 terabytes.

Veritas NetBackup is a mature solution, and I recommend it and its professional services. 

I've used it for a variety of use cases, including backing up data for some banking and telecom customers. One of the most common use cases is backing up two appliance applications after a backup.

I use it for disaster recovery because, for many enterprises in our country, the backup solution is one way to have disaster recovery. We have replication disaster recovery for using backup, and it is in this case that I deployed some mini-solution backup.

This solution is just for disaster recovery purposes. Businesses need to have a disaster recovery solution in place, especially those with many computers. This solution can be used for replication or backup. It is mandatory for many telecommunications enterprises and some banks.

The most valuable feature is replication because, using NetBackup replication, we can have disaster recovery of the data we have.

The improvement of Veritas NetBackup is the way we have to back up many infrastructures, such as Nutanix, and OpenStack, and new operating systems and applications, such as MySQL, Postgres, and MariaDB. This is a new improvement that has been added to NetBackup. We have also made some improvements to the cloud. 

I first deployed the version 5.0. I also deploy it for many clients. My country is Côte d'Ivoire, and I have deployed this solution here. I have also deployed it in Mauritius, Singapore, Guinea, and many other countries.

The Ethernet backup solution is stable, quite stable. But, for some features like BAMINI-TO-Restore, the new version doesn't have the appropriate support. We have some issues when attempting to create a desktop, especially for a specific version of Linux. 

With Windows, we didn't face any problems. But when it came to Linux and Solaris, we experienced many troubles when attempting restores for a certain period. 

But, for Oracle, Exchange, SQL, and so on, I found it satisfactory for performing restores. It's mainly the BAMINI-TO-Restore component that caused some trouble, both for Linux and Solaris restores.

There is a big change in Veritas. In the past, we could easily change servers or appliances and continue working by restoring the catalog. We could change servers from Linux to Linux or Linux to Solaris and perform catalog restores to continue working. But with the new version, we are forced to engage Veritas' professional services, which is too expensive. Sometimes, we've received quotes exceeding $100,000 for a catalog migration. 

This expense was unnecessary in the past. For instance, we used to install a new release of Linux and simply restore the catalog, and the system would function well. But with the latest version, it's no longer feasible.

For instance, if we want to migrate from appliance 5030 to 5060 or even just 5050, we are compelled to engage Veritas consultants due to the intricate data manipulation involved. This additional expense is quite expensive. In the past, these devices didn't even exist, and we could easily restore the catalog, resulting in a fully functional system. However, the new version demands expensive expertise for such tasks, which I find unacceptable for our clients.

Currently, I find the setup problematic. When I compare the support we receive now to what we had in the past, it's clear that the support has become less responsive and reactive. 

So when we had some trouble with the solution, we had many difficulties in getting the satisfaction in a short time. The support level goes down. There are three levels of support, but we get the basic level of support. 

Because when I open a support case, I've usually already checked all the technical notes available on the Veritas site. Surprisingly, the support team often provides me with the same documents I've already reviewed. And when I try to escalate the issue for a quicker resolution, they are not ready to do so. So, in my experience, the support quality is not good for me.

Negative

I deployed it back on-site in 2007. The initial deployment was not complex. We didn't encounter any complexities for the data types we usually work with, such as data SAP and other data in our area. But, with new types of data, like net earnings or OpenStack, which are relatively new for us, there might be some challenges. But with documentation, we can do it.

In my company, I'm the expert responsible for designing solutions, creating architectures, and handling deployments.

I am involved in the entire process, right from the beginning to the end. I receive offers to design solutions and architectures. After that, when we have a clear view, I handle the deployment of the solution.

As for the price, it's quite expensive, actually. It is expensive. If you want to make a comparison, for example, with Acronis Backup or Avamar, other solutions used here, NetBackup is indeed on the costly side.

The NetBackup appliance, specifically the appliance license is expensive. That's why some clients opt for alternatives like Veeam for virtual machine backup.

Overall, I would rate the solution an eight out of ten. 

I've used Veritas NetBackup for Dell Cyber Recovery Solutions. It works fine with the Cyber Recovery solution and data domain, but integrating Veritas NetBackup can be complex. I rate the overall solution an eight out of ten. If you want to use Veritas NetBackup, base your solution on your needs and capabilities. Use application appliances like data domain or similar setups.

I've used Veritas NetBackup for cyber recovery Solutions. It works fine with the Dell Cyber Recovery Solution and data domain, but integrating Veritas NetBackup can be complex. I rate the overall solution an eight out of ten. If you want to use Veritas NetBackup, base your solution on your needs and capabilities. Use application appliances like data domain or similar setups.

The most valuable feature of cloud integration is the ability to send data outside of your location. This can be achieved by integrating cloud tier options or other object storage solutions.

The solution is not easy to use. You need to train yourself step by step because it is complex, but it is a good solution. Its pricing could be cheaper. 

I rate the tool's stability an eight out of ten. 

Veritas NetBackup is not scalable due to various limitations and restrictions, especially concerning scaling the index infrastructure, such as database limitations.

Global support is not enough to solve any problem. Local teams are ready to solve the problem. 

Setting up Veritas NetBackup is not straightforward. Many components must be implemented, such as master servers, media servers, OSTs etc. If you want to use Veritas NetBackup according to best practices, it's advisable to seek professional services.

In the deployment process, you typically must prepare the servers and environment according to the components. You would need three resources to handle the tool.

In the deployment process, you typically must prepare the servers and environment according to the components. You would need three resources to handle the tool. 

The solution is expensive compared to other alternatives. 

I've used Veritas NetBackup for cyber recovery Solutions. It works fine with the CyberArk solution and data domain, but integrating Veritas NetBackup can be complex. I rate the overall solution an eight out of ten. If you want to use Veritas NetBackup, base your solution on your needs and capabilities. Use application appliances like data domain or similar setups.

We use the solution for backup and recovery purposes. It serves as enterprise software and helps with virtualization environments, databases, and backups. It addresses our requirements for backups. 

Disaster recovery primarily involves backup usage. We employ it for both backup and recovery purposes. The backup and recovery processes have been executed multiple times, even restoring data from backups created three to four years ago.

We use the deduplication feature in Veritas NetBackup. This feature helps us to compress the information, especially when utilizing appliances, helping with our storage usage. It has been very beneficial for us. The feature has resulted in significant space savings, especially when performing daily full backups for various applications.

The product itself includes all the necessary database and data security features. Initially associated with Symantec, even after being separated, it retains all its security capabilities independently.

We are facing a challenge regarding the support for Docker and Kubernetes features. We hope for the possibility of directly backing up Kubernetes and Docker images without the necessity of taking full virtual machine backups.

I have been working with the product for ten years. 

The solution is stable and we haven't encountered any instability. 

The product is scalable, and despite experiencing data growth of around 20 to 25 percent, we have been able to handle backups without encountering any issues. Currently, we have two resources working with Veritas NetBackup. However, they are not exclusively dedicated to NetBackup; they also manage different applications. We have about 400 endpoint servers. 

When needed, we open cases within our backup team. An engineer then troubleshoots the issues and responds to any required adjustments or additional information needed for the backup system.

Positive

The initial setup process was not complex. We have gone through it multiple times and performed updates on several occasions, making the process straightforward. The deployment process for Veritas NetBackup is straightforward. It involves setting up a master server and a media server.

You can assign both roles to a single server or keep them separate. Additionally, clients, representing the machines for which backups are needed, require the installation of a client component. Ensuring open communication ports is crucial for successful backup operations. If the implementation engineer is skilled, they can handle the deployment process independently.

It's not difficult to maintain Veritas NetBackup. Maintenance mainly involves upgrades; as long as there are no issues, it runs smoothly day and night. Regular upgrades are the only maintenance requirement for the system.

At times when data is needed and not available, it becomes a significant challenge in organizations. However, with Veritas NetBackup, we haven't faced such issues. Despite being relatively expensive, it is not as complex as some other solutions, providing value for money.

The solution is expensive compared to other products. 

I would recommend Veritas NetBackup as it is relatively easy to manage and can serve as a single-vendor solution. If deployed correctly, it proves to be a good solution with integrated security and scalability. I rate it a nine out of ten. 

Almost all customers use the product for backing up file systems, VMs, and Oracle or SQL databases. Our customers use the solution for data protection and managing the backups.

The solution offers the hardware and the software at the same time. It is the main advantage.

I do not like the way we currently schedule backups. The solution must provide a different way to schedule backups.

I have been working with the product since 2010.

The tool is stable. I rate the stability an eight out of ten.

I rate the tool’s scalability an eight out of ten.

I have also worked with Metallic. I was a solution architect for the customer who migrated from Veritas NetBackup to Metallic. I also have experience with TSM and Data Protector. We manage the backups and data. The solution providers manage the backup infrastructure. All the solutions are great.

If we do the deployment once, the second time will be easier. The number of people required for deployment depends on the environment and its size. One person is enough to deploy the solution if there is no hardware to deploy. Our customers use the solution in multiple locations. Our latest customer has two main data centers and branch offices worldwide. The tool requires maintenance. If there are some bugs or errors that the administrator cannot resolve, we contact support.

I have experience as a backup administrator and solution architect. I do not know whether the solution has a SaaS version. Currently, the trend is to move to a SaaS-based backup solution. I would recommend the product to others. It is used by several customers. It is a good solution. Overall, I rate the product an eight out of ten.

The solution backs up applications and databases like Microsoft Exchange, Oracle, Microsoft SQL Server, and VMware.

I've restored and recovered application, disk, and server failures. The solution has been beneficial to us. We could see the benefits of the tool almost immediately. We don't need to have a failure to use a backup. Sometimes, to create a test environment, we clone an environment from the backup and have it up and running.

The backup and restore features are helpful.

The product must enable data migration from on-premise to the cloud. It must provide features that support a hybrid approach. It should provide interconnectivity to manage data across multi-cloud providers.

I have been using the solution for about eight years.

The tool is stable.

The tool is scalable. It is able to increase its capacity and functionalities based on our demands. My organization is planning to increase its usage.

The technical support can be better.

Neutral

The deployment of the appliance was pretty straightforward. It gets complex when we start integrating the appliance into the media server to increase the library and back up multiple operating systems. Our landscape is not small. The deployment can be simple or complex, depending on the phase we are in at a particular time. We cannot deploy the solution and walk away. The product evolves as the environment grows.

Last year, we swapped out some appliances that were at the end of life. Taking those out and bringing in other things was simple. Deploying libraries is complex. It's not a static space. It's a very dynamic space. Every year, we take a look at the environment and make changes. The number of people involved in the deployment varies. Sometimes, we need two, other times, more. We have about five people in our backup team.

Veritas’ partners helped us with the deployment.

Measuring the return on investment on backup and recovery is very difficult. There were possible scenarios where potential problems have been resolved in our organization due to the tool, and we were able to restore services.

The solution is expensive. I rate the pricing an eight out of ten. The price could be a problem for smaller businesses. We’re engaged with the product as an enterprise. We might have received a lot of discounts on the price. It might not be the same for a small-scale business.

I recommend the tool to others. It's an enterprise solution. It comes with various options that can meet different needs. If someone is looking for a backup and recovery solution that meets the needs of both large and small-scale businesses, Veritas NetBackup is a good option. Overall, I rate the solution a seven out of ten.

We primarily use the solution for snapshot backups and then some file-level backups and database backups, for sure. It is also a solution that can be used for disaster recovery. If some issue happens in the data centers, we can recover quite quickly and easily.

I use the solution to make sure my clients have backups so they can recover faster if they have an issue. Using this solution, business continuity goes up. That's a big up for the business side.

The backup to any point in time is great.

It's not out of the box; you can customize it and choose various ways to have it running. Between data centers, you can choose how to implement your backups.

They are a worldwide organization and it's always possible to contact them, day or night.

We were able to witness the benefits of using the solution within weeks of using it.

They could improve the complexity. You need to specialize in it. Sometimes it's really difficult when you integrate many different things. It would be ideal if they could simplify it.

The reporting of the backups could be better. We'd like to have easier reports to see when backups happen if they are successful and how often they happen. Reporting should be displayed in a more user-friendly way. 

Right now, you need querying and scripting to get things done. It's more difficult sometimes to use than other products.

I've used the solution for more than ten years. 

The stability is quite good in this version. In previous versions, two or three years ago, they were not as stable. 

We use the solution in four locations and we maintain 6,000 or 7,000 servers inside NetBackup.

They have quite a broad portfolio. You can choose how much scalability you'd like. It depends on the needs of the company. It depends also on what kind of environment you have. It usually has no problems. We're increasing the capacity and functionality.

Technical support varies. Some are very good. If you feel support is lacking you can redirect your case elsewhere and get to the right person. You need to really explain your issue well and if you do they will help you quickly. 

They could always improve their services a bit. 

Positive

We previously used Tivoli from IBM. That was nine or ten years ago when IBM was much bigger. Now, there are a lot of systems that are virtualized and we decided to make a big change as IBM was still more for physical systems.

I was involved in the deployment. The process was rather complex. You do need some skill to implement it. 

It took one year to really migrate to the new product.

You need to set up all your cabling and firewall ports and make sure that your solution is available for the infrastructure you want to backup and restore. Technically, you need to involve other people that you want to have file-level backups or database backups. You need to know what to back up and what you don't need to back up. You need to do some test backups and test restores to make sure that everything is available.

We had four people managing the implementation and we have two people now handling maintenance. 

The ROI is not always quite visible, however, if it helps keep your company up and running, and you avoid downtime that can affect your users, it's a return on investment for the user. 

The pricing is rather expensive. However, it's a good product. If it's good it's normal that you would pay so much for it. Of course, it could always be cheaper. 

There are different licenses. An enterprise license is all-inclusive. They may also charge per terabyte, which can get expensive if you have a big company.

We looked at other options, including Veeam and Data Protector. 

I've only tested some of the cloud functionality and mostly deal with the on-premises version. 

I'm a consultant and implementer. I work for financial institutions primarily as my clients. I administer the environment and make sure new implementations are done.

I'd rate the solution eight out of ten. 

I would advise new users to test the product, compare it, and use it to see if it's performing well.

From time to time it's a good idea to re-evaluate and make sure it's the best option for you and it's working as it should be. Sometimes there are multiple ways to solve the same problem. 

We primarily use Veritas NetBackup for backing up and restoring data, but primarily to restore data backed up with NetBackup. I primarily do maintenance for end users who need me to back up their servers.

Veritas NetBackup is currently one of the most professional products in the area. It is compatible with my features, and what I like most is it is a professional product. It supports all kinds of technologies, and I consider it one of the best backup products available. Its versatility and compatibility with multiple systems are its best features.

I am particularly impressed by its compatibility and the granular backup and restore options. The storage connection is also excellent. NetBacku’s compatibility, stability, and catalog management capabilities are what stand out the most.

I like that the solution is compatible with many features and technologies. Specific strengths include granular backup and restore, as well as compatibility with storage, along with its stability and the way it catalogs data.

Veritas NetBackup is a very old product, but it is based on Linux, which is not user-friendly. Although they have made some improvements in GUI to provide a more user-friendly interface, the web interface could be better organized and easier to use. It is not really suitable for anyone without strong knowledge of the product, which is its main disadvantage. So the user interface (UI) is the main area for improvement.

UI feels a bit outdated, like an application from the '90s, due to its Java-based design. Additionally, because NetBackup's roots are in Linux, the best way to work with it is through commands. The current web interface is still somewhat outdated, and there are limitations compared to what can be done with the command line. That's why managing it without strong knowledge can be challenging.

Though they have a GUI to make things easier, it would be better to improve the GUI and the web interface by making them more organized and easier for anyone to use the products without a strong knowledge of the product.

For additional features, I could give one example. Veritas Protection and Veritas NetBackup are somehow integrated but obviously cannot be one product. If they were one product, it would be much better. So, like if it merged with SaaS protection and became one product.

The first time I used NetBackup was when I was training with Veritas was actually around 2018. Prior to that, I supported Veritas products such as Backup Exec. I joined Veritas when they split from Symantec. Initially, I worked with Backup Exec and DLP. Then, in 2018, I received training for Veritas NetBackup. We are currently using version 9.1.

I'm an administrator who supports NetBackup. So, I'm essentially a backup administrator. My job is to manage NetBackup. In my previous experience, I provided support for various Veritas products. Currently, I have a good understanding of many of the policies due to that support. Primarily, I manage three Veritas products: NetBackup, Enterprise Vault, and DLP. What I do involves backing up and managing restrictions at my agency, and they have chosen Veritas products. I'm the right person to manage these products.

I would rate the stability at least an eight. In my opinion, it's one of the best products in the market. I've encountered various products, and in terms of stability, NetBackup is top-notch because it is mainly based on Linux. It can be used in both Linux and Windows servers. 

In Linux, it's very, very stable. However, when installed on Windows servers, the problems tend to increase, and stability may decrease. So, eight seems like a reasonable rating overall. The roots of Veritas NetBackup are very very stable. However, when you interact with the user interface or perform configurations, sometimes the GUI may appear a bit glitchy. That will not affect your backups, but it might affect what you are trying to do.

The solution is very very scalable because, even with a product like SaaS Protection, NetBackup has integration with them, so you can scale it.

My agency is an enterprise business. We currently back up hundreds of servers, both virtual and physical.

The customer service and support team is good. The support is straightforward and always available. However, one issue I have with the support is that they follow specific guidelines. If your environment doesn't match their guidelines, you might face some difficulties. So, that's a minor downside of their support, but it's also their right to do so.

Positive

The installation is not difficult. It's more about the recurrent operations, the command lines. The installation process itself is straightforward if you follow the steps and have a basic understanding of what you're doing. It's an easy-to-install product and also supports multiple platforms.

When you have multiple installations, you will need to set up the agents on the clients, but for product installation on the server, half an hour should be plenty to have the minimum preparation and to launch it. But to set up the environment, it wouldn’t be half an hour; it would take more time depending on what you are trying to back up.

NetBackup is not a user-based application, so I don’t have many deployments; it is just deployed at my agency. If we have been requested to update to a new server or upgrade the application, in which case I would have to update the clients as well, it might take longer to do that, but that can all be handled by one person.

The solution will require maintenance because you will have problems with the backups: there will be sensitive things that you need to monitor because you will have all kinds of issues, even if they are not related to NetBackup. It depends highly on the client. Maintenance here is about backups, not the application. The application maintenance itself would be the upgrades. Otherwise, it works well if there is no problem with any of the clients. When I say clients, I only mean the OS or the application where the solution is running that we want to back up.

The agency I work with handles deployment.

The solution is expensive. I would rate the solution an eight of ten, with one being cheap and ten being expensive.

We have an unlimited license with NetBackup, with support for upgrades. Mainly, the product itself is a one-time purchase, and then there will be more for support, maintenance, or other additional features that you will have to pay for, and it will not be forever.

For a recommendation, I absolutely recommend it as the best product that I know for the backup world, and why I'm saying it's the best is because it's very, very responsive, and very scalable. And personally, I have had good experiences with the support, and also I'm very familiar with Veritas. But mostly, it's because you can back up your environment safely with Veritas NetBackup.

The best way to use the solution is with commands since they have roots in Linux. The current web interface is still outdated, and you cannot do many things in the web interface that you can do with the command line.

If you don't have a strong knowledge of the solution, it will be hard to manage.

Otherwise, the product is very versatile and scalable that allows you to back up your environments easily, and I would rate the solution an eight out of ten.

We are taking the whole NetBackup, including VMs, SQL databases, files, and storage backup.

We have purchased the appliance, so the backup speed is extremely high. NetBackup is simple to operate when configured correctly, ensuring smooth operation without constant monitoring. We replicate backups from the primary site to the disaster recovery site for restoration when needed.

The backup speed is extremely high and the simplicity of NetBackup is commendable. If configured correctly, it runs without problems. It is also notable for ensuring data availability and smooth replication to a disaster recovery site.

The web interface is not modern. However, we have been informed that in the new version, they will redesign the web version from the beginning.

We started with NetBackup Exec in 2005 or 2006, so it has been almost 20 years.

The stability of the solution is rated ten out of ten.

Scalability is rated nine out of ten.

When I open a case, someone from support connects to my system in less than two hours, and within the day, we solve everything if something appears.

I'd rate the solution nine out of ten.

Positive

You need help from someone who knows NetBackup very well. It is not a simple process with next, next, finish.

Implementation assistance was provided by an integrator.

Pricing depends. If you negotiate well with a company, you will have stable prices for many years. We have not noticed any unexpected price increases.

I haven't looked at anything else. We are very happy, and we are not looking for something else.

We have multi-environment support for SAP, Linux, VMware, and physical computers. I would recommend this to other users.

We use the product to backup and restore servers and applications.

The tool's most valuable feature is backups. 

The product needs to improve its GUI. It needs to make use of a web interface. 

I have been working with the product for nine years. 

We rarely have issues with the product. The last major issue happened when our infrastructure went down. I rate its stability an eight out of ten. 

The product is scalable. It is a straightforward process, and you don't need any training. I rate it an eight out of ten. 

I have worked with SolarWinds before. It focuses on server uptime. 

The tool's deployment is straightforward and gets completed in months. 

A vendor helped us with the deployment. 

After uploading servers and applications to the Veritas NetBackup application, we schedule backups to run when our applications are least active, ensuring that resources are available for the backup process. Additionally, we perform quarterly restores to validate the integrity of our backups, ensuring that all data backed up in each month of the quarter can be successfully restored.

We have backups in three different environments. We have a retention policy for our backups, typically set to three months. We also have a policy to archive the backups to our library. Even after the three-month retention on the media server, we keep a copy in our ADAP environment, which retains data for longer.

Recently, we encountered an issue where most of our DR environment went offline, resulting in the loss of several servers. Fortunately, we had the catalog from Veritas NetBackup, which allowed us to restore our environment quickly. Instead of reinstalling everything from scratch, we could pick up where we left off by restoring the backups in different environments.

New users can search for the product online, read what they want to do, and do it on their own. I rate it a nine out of ten.