We primarily use Veritas NetBackup for backing up and restoring data, but primarily to restore data backed up with NetBackup. I primarily do maintenance for end users who need me to back up their servers.
A stable and versatile product that is compatible with many platforms
Pros and Cons
- "What I like most is it is a professional product. It supports all kinds of technologies, and I consider it one of the best backup products available."
- "NetBackup is a very old product, and it is based on Linux, which is not user-friendly."
What is our primary use case?
What is most valuable?
Veritas NetBackup is currently one of the most professional products in the area. It is compatible with my features, and what I like most is it is a professional product. It supports all kinds of technologies, and I consider it one of the best backup products available. Its versatility and compatibility with multiple systems are its best features.
I am particularly impressed by its compatibility and the granular backup and restore options. The storage connection is also excellent. NetBacku’s compatibility, stability, and catalog management capabilities are what stand out the most.
I like that the solution is compatible with many features and technologies. Specific strengths include granular backup and restore, as well as compatibility with storage, along with its stability and the way it catalogs data.
What needs improvement?
Veritas NetBackup is a very old product, but it is based on Linux, which is not user-friendly. Although they have made some improvements in GUI to provide a more user-friendly interface, the web interface could be better organized and easier to use. It is not really suitable for anyone without strong knowledge of the product, which is its main disadvantage. So the user interface (UI) is the main area for improvement.
UI feels a bit outdated, like an application from the '90s, due to its Java-based design. Additionally, because NetBackup's roots are in Linux, the best way to work with it is through commands. The current web interface is still somewhat outdated, and there are limitations compared to what can be done with the command line. That's why managing it without strong knowledge can be challenging.
Though they have a GUI to make things easier, it would be better to improve the GUI and the web interface by making them more organized and easier for anyone to use the products without a strong knowledge of the product.
For additional features, I could give one example. Veritas Protection and Veritas NetBackup are somehow integrated but obviously cannot be one product. If they were one product, it would be much better. So, like if it merged with SaaS protection and became one product.
For how long have I used the solution?
The first time I used NetBackup was when I was training with Veritas was actually around 2018. Prior to that, I supported Veritas products such as Backup Exec. I joined Veritas when they split from Symantec. Initially, I worked with Backup Exec and DLP. Then, in 2018, I received training for Veritas NetBackup. We are currently using version 9.1.
I'm an administrator who supports NetBackup. So, I'm essentially a backup administrator. My job is to manage NetBackup. In my previous experience, I provided support for various Veritas products. Currently, I have a good understanding of many of the policies due to that support. Primarily, I manage three Veritas products: NetBackup, Enterprise Vault, and DLP. What I do involves backing up and managing restrictions at my agency, and they have chosen Veritas products. I'm the right person to manage these products.
Buyer's Guide
Veritas NetBackup
May 2026
Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
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What do I think about the stability of the solution?
I would rate the stability at least an eight. In my opinion, it's one of the best products in the market. I've encountered various products, and in terms of stability, NetBackup is top-notch because it is mainly based on Linux. It can be used in both Linux and Windows servers.
In Linux, it's very, very stable. However, when installed on Windows servers, the problems tend to increase, and stability may decrease. So, eight seems like a reasonable rating overall. The roots of Veritas NetBackup are very very stable. However, when you interact with the user interface or perform configurations, sometimes the GUI may appear a bit glitchy. That will not affect your backups, but it might affect what you are trying to do.
What do I think about the scalability of the solution?
The solution is very very scalable because, even with a product like SaaS Protection, NetBackup has integration with them, so you can scale it.
My agency is an enterprise business. We currently back up hundreds of servers, both virtual and physical.
How are customer service and support?
The customer service and support team is good. The support is straightforward and always available. However, one issue I have with the support is that they follow specific guidelines. If your environment doesn't match their guidelines, you might face some difficulties. So, that's a minor downside of their support, but it's also their right to do so.
How was the initial setup?
The installation is not difficult. It's more about the recurrent operations, the command lines. The installation process itself is straightforward if you follow the steps and have a basic understanding of what you're doing. It's an easy-to-install product and also supports multiple platforms.
When you have multiple installations, you will need to set up the agents on the clients, but for product installation on the server, half an hour should be plenty to have the minimum preparation and to launch it. But to set up the environment, it wouldn’t be half an hour; it would take more time depending on what you are trying to back up.
NetBackup is not a user-based application, so I don’t have many deployments; it is just deployed at my agency. If we have been requested to update to a new server or upgrade the application, in which case I would have to update the clients as well, it might take longer to do that, but that can all be handled by one person.
The solution will require maintenance because you will have problems with the backups: there will be sensitive things that you need to monitor because you will have all kinds of issues, even if they are not related to NetBackup. It depends highly on the client. Maintenance here is about backups, not the application. The application maintenance itself would be the upgrades. Otherwise, it works well if there is no problem with any of the clients. When I say clients, I only mean the OS or the application where the solution is running that we want to back up.
What about the implementation team?
The agency I work with handles deployment.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive. I would rate the solution an eight of ten, with one being cheap and ten being expensive.
We have an unlimited license with NetBackup, with support for upgrades. Mainly, the product itself is a one-time purchase, and then there will be more for support, maintenance, or other additional features that you will have to pay for, and it will not be forever.
What other advice do I have?
For a recommendation, I absolutely recommend it as the best product that I know for the backup world, and why I'm saying it's the best is because it's very, very responsive, and very scalable. And personally, I have had good experiences with the support, and also I'm very familiar with Veritas. But mostly, it's because you can back up your environment safely with Veritas NetBackup.
The best way to use the solution is with commands since they have roots in Linux. The current web interface is still outdated, and you cannot do many things in the web interface that you can do with the command line.
If you don't have a strong knowledge of the solution, it will be hard to manage.
Otherwise, the product is very versatile and scalable that allows you to back up your environments easily, and I would rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Helps to replicate data with SLP
Pros and Cons
- "The most valuable feature of cloud integration is the ability to send data outside of your location. This can be achieved by integrating cloud tier options or other object storage solutions."
- "The solution is not easy to use. You need to train yourself step by step because it is complex, but it is a good solution. Its pricing could be cheaper."
What is our primary use case?
I've used Veritas NetBackup for Dell Cyber Recovery Solutions. It works fine with the Cyber Recovery solution and data domain, but integrating Veritas NetBackup can be complex. I rate the overall solution an eight out of ten. If you want to use Veritas NetBackup, base your solution on your needs and capabilities. Use application appliances like data domain or similar setups.
I've used Veritas NetBackup for cyber recovery Solutions. It works fine with the Dell Cyber Recovery Solution and data domain, but integrating Veritas NetBackup can be complex. I rate the overall solution an eight out of ten. If you want to use Veritas NetBackup, base your solution on your needs and capabilities. Use application appliances like data domain or similar setups.
What is most valuable?
The most valuable feature of cloud integration is the ability to send data outside of your location. This can be achieved by integrating cloud tier options or other object storage solutions.
What needs improvement?
The solution is not easy to use. You need to train yourself step by step because it is complex, but it is a good solution. Its pricing could be cheaper.
What do I think about the stability of the solution?
I rate the tool's stability an eight out of ten.
What do I think about the scalability of the solution?
Veritas NetBackup is not scalable due to various limitations and restrictions, especially concerning scaling the index infrastructure, such as database limitations.
How are customer service and support?
Global support is not enough to solve any problem. Local teams are ready to solve the problem.
How was the initial setup?
Setting up Veritas NetBackup is not straightforward. Many components must be implemented, such as master servers, media servers, OSTs etc. If you want to use Veritas NetBackup according to best practices, it's advisable to seek professional services.
In the deployment process, you typically must prepare the servers and environment according to the components. You would need three resources to handle the tool.
In the deployment process, you typically must prepare the servers and environment according to the components. You would need three resources to handle the tool.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive compared to other alternatives.
What other advice do I have?
I've used Veritas NetBackup for cyber recovery Solutions. It works fine with the CyberArk solution and data domain, but integrating Veritas NetBackup can be complex. I rate the overall solution an eight out of ten. If you want to use Veritas NetBackup, base your solution on your needs and capabilities. Use application appliances like data domain or similar setups.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Veritas NetBackup
May 2026
Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
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Data Center Administrator at Polaris
Helps to backup and restore servers and applications
Pros and Cons
- "The tool's most valuable feature is backups."
- "The product needs to improve its GUI. It needs to make use of a web interface."
What is our primary use case?
We use the product to backup and restore servers and applications.
What is most valuable?
The tool's most valuable feature is backups.
What needs improvement?
The product needs to improve its GUI. It needs to make use of a web interface.
For how long have I used the solution?
I have been working with the product for nine years.
What do I think about the stability of the solution?
We rarely have issues with the product. The last major issue happened when our infrastructure went down. I rate its stability an eight out of ten.
What do I think about the scalability of the solution?
The product is scalable. It is a straightforward process, and you don't need any training. I rate it an eight out of ten.
Which solution did I use previously and why did I switch?
I have worked with SolarWinds before. It focuses on server uptime.
How was the initial setup?
The tool's deployment is straightforward and gets completed in months.
What about the implementation team?
A vendor helped us with the deployment.
What other advice do I have?
After uploading servers and applications to the Veritas NetBackup application, we schedule backups to run when our applications are least active, ensuring that resources are available for the backup process. Additionally, we perform quarterly restores to validate the integrity of our backups, ensuring that all data backed up in each month of the quarter can be successfully restored.
We have backups in three different environments. We have a retention policy for our backups, typically set to three months. We also have a policy to archive the backups to our library. Even after the three-month retention on the media server, we keep a copy in our ADAP environment, which retains data for longer.
Recently, we encountered an issue where most of our DR environment went offline, resulting in the loss of several servers. Fortunately, we had the catalog from Veritas NetBackup, which allowed us to restore our environment quickly. Instead of reinstalling everything from scratch, we could pick up where we left off by restoring the backups in different environments.
New users can search for the product online, read what they want to do, and do it on their own. I rate it a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Team Lead, Engineer at PT. Nashta Global Utama
Fast with helpful logs and status codes
Pros and Cons
- "The troubleshooting is very good."
- "The cost is expensive."
What is our primary use case?
If we have difficulties, we can use this to ensure our data is backed up.
What is most valuable?
The desktop product is very fast. The troubleshooting is very good. It gives helpful logs and status codes so that we can troubleshoot more easily, especially compared to other products.
What needs improvement?
The cost is expensive.
The web detection and security features could be better. I'd like to see better malware detection.
For how long have I used the solution?
I've been working with the solution since 2018.
What do I think about the stability of the solution?
I'd rate the stability ten out of ten.
What do I think about the scalability of the solution?
The solution is used in the data center only; it's not in multiple locations.
I'd rate the scalability ten out of ten.
Which solution did I use previously and why did I switch?
I've also worked with Commvault. The configuration and setup are very comfortable.
How was the initial setup?
If you use Veritas with Linux, the deployment is a bit more complex. Typically, we need a week to deploy the solution so that we have time to set up policies and so on. The setup can take anywhere from three days to a week.
We have two or three people that can be involved with the setup. However, typically, only one person is needed.
If the policies are applied well and the backup is done automatically, there are fewer problems and maintenance.
What's my experience with pricing, setup cost, and licensing?
The solution is a bit more expensive than other products. The licensing could always be more flexible.
What other advice do I have?
I'm very satisfied with the solution. I'm a reseller.
I'd rate the solution ten out of ten. It's the best solution for backups. Its compatibility is great, and it can handle any workload. It's very tough; it works well to back up data centers.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
CTO at Gantek
A user-friendly solution that can be used for backup and disaster recovery
Pros and Cons
- "Veritas NetBackup is very user-friendly and has some good quick recovery features."
- "The solution's technical support process should be improved."
What is our primary use case?
Our customers use Veritas NetBackup for backup and disaster recovery. The solution is used to back up operating systems, databases such as Oracle, SAP, and SAP HANA, and open-source databases such as Postgres and MongoDB.
How has it helped my organization?
Veritas NetBackup has been in the Turkish market for years. So, customers consider it to be a trusted and robust solution. It provides an entire solution and not just virtualization. Veritas NetBackup embraces many new open-source technologies, such as MongoDB and Postgres. Containerization is very crucial in our domain, and Veritas NetBackup works with many container technologies.
What is most valuable?
Veritas NetBackup is very user-friendly and has some good quick recovery features. The solution also provides some features via the cloud that may provide some good opportunities for our customers.
The most important thing for backup solutions is not just to back up the data but also to recover it quickly and correctly. Veritas NetBackup's recovery is very fast and quick for our customers.
What needs improvement?
Veritas NetBackup should be quicker than its competitors to pick up modern disruptive technologies. The solution's technical support process should be improved. The technical engineers' capability and experience should be improved.
They should add network acceleration by effectively using the network pathway.
They should support other backup technologies like Veeam. Our customers use more than one backup solution. In Turkey, people use both Veeam and NetBackup. Customers are trying to find just one backup storage solution that supports both Veeam and NetBackup software.
Since the Veritas NetBackup appliance doesn't support Veeam, customers have to find another solution that supports both NetBackup and Veeam software.
For how long have I used the solution?
I have been working with Veritas NetBackup since 1998.
What do I think about the stability of the solution?
Veritas NetBackup is a generally stable solution.
What do I think about the scalability of the solution?
Since Veritas NetBackup appliances have some options for very, very big environments, there are no complaints about its scalability. Compared to solutions like Veeam, Veritas NetBackup is more robust and scalable. It's possible to increase the solution's capacity and functionalities based on the demands of our customers.
How are customer service and support?
Veritas NetBackup is a robust and mature solution. However, there is some latency with its support process. Sometimes, its support process takes a long time. Although we are talking to Veritas to improve their support process, it's still stable.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of Veritas NetBackup is not difficult. Veritas NetBackup's initial setup is easy because it is a mature solution.
What about the implementation team?
Our team is very mature, and Veritas has local offices in Turkey with very competent engineers. So, if we have any problem during implementation, we submit it to Veritas support, and they help us by answering our questions. They are always with us if we need anything during the discussion or assessment stage. Their documentation is also very good and open. Our field experience, good documentation, and Veritas local support make the implementation easy.
The solution's deployment depends on how many clients will be backed up, not how big the environment is. For instance, our team will take one to two days for just one NetBackup appliance. However, setting up the requirements for the environment, like network, cables, and cooling, is important. The implementation can be done after this setup.
At least two people to three engineers are involved in the deployment process. We do a periodic check once every three months, which is crucial for all technology and not just Veritas NetBackup. The surveillance team at the customer's side always monitors the solution. Backup solutions should be monitored regularly. We currently provide level one and level two support. For level three support, we submit it to AWS.
What's my experience with pricing, setup cost, and licensing?
Veritas NetBackup's pricing is somewhere between affordable and expensive. On a scale of one to ten, where one is cheap and ten is expensive, I rate Veritas NetBackup's pricing a seven out of ten. Veritas NetBackup's price could be a problem for small businesses.
What other advice do I have?
Veritas NetBackup's strong point is that it embraces many technologies like SAP HANA, Oracle, and MSSQL. There are some add-ons for cloud pickups for Veritas in hyper-scale cloud environments like Google, Azure, and AWS. Effectiveness, best backup time, and best recovery time are predominant features of Veritas NetBackup.
Overall, I rate Veritas NetBackup a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Backup and Storage Specialist at a sports company with 501-1,000 employees
Stable software for backup and recovery that supports large-scale environments
Pros and Cons
- "Backup and recovery software with great stability, and can support large-scale environments."
- "We use Veritas NetBackup for protecting our environment, e.g. the whole production environment is protected by this solution, and we also use it for replication, so that it also serves as a backup solution for our production environment."
- "What needs to be improved in Veritas NetBackup is its interface, e.g. they should make it more user friendly. Scalability for this product could still be improved, particularly its hardware appliance scalability."
What is our primary use case?
We use Veritas NetBackup for protecting our environment, e.g. the whole production environment is protected by this solution. We also use it for replication, so that it also serves as a backup solution for our production environment.
What needs improvement?
What needs to be improved in Veritas NetBackup is its interface, e.g. they should make it more user friendly. There are certain things we can only figure out in Veritas NetBackup through the help of their support team, so we are dependent on support. If you are not an expert, you won't be able to manage this product.
In the next release of Veritas NetBackup, I'd like to see better scalability in terms of the hardware appliance.
For how long have I used the solution?
I've been working with Veritas NetBackup for two years now.
What do I think about the stability of the solution?
The stability of Veritas NetBackup is great. I would rate its stability nine out of ten.
What do I think about the scalability of the solution?
You can scale Veritas NetBackup, but scaling it has limitations. In terms of scalability, I'm scoring it seven out of ten.
How are customer service and support?
Most of the time, the technical support for Veritas NetBackup is good, but at times, you'll feel there's a gap. Support for this product can still be improved, so I'm rating product support seven out of ten.
How was the initial setup?
The initial setup for Veritas NetBackup wasn't straightforward, but because I had some experience setting it up, it was fine. Because I knew what to do in terms of the initial setup of this product, that helped me a lot.
What about the implementation team?
We implemented this solution in-house, and I did it myself.
What other advice do I have?
The solution I most recently used was Veritas NetBackup, and I'm still using it, particularly version 9.0. Currently, I use it for myself, e.g. for company purposes, but I did previously work as a service provider, so I used to support this solution.
I don't remember exactly how long the deployment of Veritas NetBackup took, e.g. it could have been 1 week, because it was set up in a big environment. I had to set it up step by step, and it was not that simple. I had to do it one step at a time.
We have 1,500 to 2,000 staff, and all their data is protected by Veritas NetBackup. Though they're not directly involved with this solution, e.g. they're not handling or managing it, they have some protection through it.
My advice to other people who are thinking of implementing this solution is that if they'll use it in a large-scale environment, it's very simple and it will serve its purpose, e.g. improving the man hours and improving finances.
My rating for Veritas NetBackup is eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Administrator at Hidada
Responsive support, simple data backup, and useful cloud options
Pros and Cons
- "The most valuable feature from Veritas NetBackup is the data is very easy to backup. It is similar to VMware. They recently introduced a cloud feature that is useful."
- "Veritas NetBackup I would not recommend, because it's too expensive as for the current implementation."
What is our primary use case?
We are using Veritas NetBackup to backup our SAP servers.
What is most valuable?
The most valuable feature from Veritas NetBackup is the data is very easy to backup. It is similar to VMware. They recently introduced a cloud feature that is useful.
For how long have I used the solution?
I have been using Veritas NetBackup for approximately seven years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Veritas NetBackup is a scalable solution.
Our IT department is only using Veritas NetBackup.
How are customer service and support?
The support we have received from Veritas NetBackup has been very good.
Which solution did I use previously and why did I switch?
I have used Veeam previously and is the best backup solution.
How was the initial setup?
The implementation of Veritas NetBackup is very difficult because we have two types of data storage, one is a regular disk and the other is a tape drive. We are using both. Installing each and every service on the servers, licensing for each in the servers, certifications, and connecting takes a long time.
It took us almost two months to fully implement Veritas NetBackup.
What about the implementation team?
We had help from a partner do the implementation of Veritas NetBackup.
What's my experience with pricing, setup cost, and licensing?
The price of Veritas NetBackup is high, it should be reduced.
Which other solutions did I evaluate?
I have evaluated other solutions, such as VMware and it is less expensive then Veritas NetBackup. The cost of the solution depends upon how much space you are going to take it. For one TB, it costs almost 190 SR. For maintenance and for a new additional deployment it cost approximately 150 to 170 SR.
What other advice do I have?
Veritas NetBackup I would not recommend, because it's too expensive as for the current implementation.
I rate Veritas NetBackup a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Infrastructure Manager - Oracle SCM at a financial services firm with 5,001-10,000 employees
Very user friendly and reliable
Pros and Cons
- "It covers all kinds of different architectures. Plus, it's very user-friendly and it is very reliable"
- "They need to work on the GUI. It has been the same for the last 10 years."
What is our primary use case?
We are extensively using this as a single backup solution.
How has it helped my organization?
We rely on the certainty of the data recovery. Also, if you want to replicate something, it gives us a very good option to replicate the application or server into different enrollments. So it saves a lot of time for us.
What is most valuable?
It covers all kinds of different architectures. Plus, it's very user-friendly and it is very reliable. Reliability is the most important thing because once the backup is done, if it is successful, then we're sure that it was successful and we will be able to restore it.
What needs improvement?
They need to work on the GUI. It has been the same for the last 10 years.
For how long have I used the solution?
I have been using Veritas Software for about ten years.
What do I think about the stability of the solution?
It's a very stable solution compared to other solutions. We faced some issues in the past, but this one runs very smoothly.
What do I think about the scalability of the solution?
It's quite scalable. We can extend it to more capacity if needed, and licensing also is available, so we are happy with it.
How are customer service and support?
Support is excellent. We found that they were giving proper support. They really work to help you in resolving your issue.
Which solution did I use previously and why did I switch?
Before switching to Veritas, we were using IBM Spectrum Protect, but it was quite difficult to manage it because it was mostly command based and it did not have the GUI features.
How was the initial setup?
The initial setup was straightforward. You will not find much difficulty in setting up clients.
What's my experience with pricing, setup cost, and licensing?
The pricing is good. You need to pay an additional cost if you want to fully utilize it. Like we are having virtual enrollment, so we go with the enterprise one. It has more features compared to standard license.
Which other solutions did I evaluate?
We evaluated other solutions but nothing else fulfilled our need for hybrid enrollment. We were not confident that other solutions would support other architecture. So we went ahead with this solution.
What other advice do I have?
I rate this solution a nine out of ten because there is always room for improvement.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr Solutions Architect at a computer software company with 1,001-5,000 employees
Solid basic backup and recovery; somewhat antiquated
Pros and Cons
- "Veritas NetBackup is very stable and scales out very well."
- "The biggest additional features needed are more cloud capabilities and security from ransomware."
- "A lot of my customers look at Veritas NetBackup as an antiquated solution."
What is our primary use case?
The use cases for customers are across the board, but they're all for data backup. Veritas is a legacy system. To be perfectly honest, a lot of people are moving away from the legacy systems and moving more towards the cloud-oriented backup solutions. A lot of my customers look at Veritas NetBackup as an antiquated solution.
What is most valuable?
The most valuable features of the solution are basic backup and recovery. It's a very solid product. Standard backup recovery, that's pretty much it. Other than that, they do some good database stuff, but otherwise, it's somewhat antiquated.
What needs improvement?
One area for improvement with the product would be better messaging and better solutions around cloud, both on-prem and off. And along with that, which is actually mission critical to every company today, would be ransomware prevention.
The biggest additional features needed are more cloud capabilities and security from ransomware.
For how long have I used the solution?
I've worked with the solution for the last fifteen years. I'm a solutions architect. I work with customers to help them design their solutions or improve their current situation.
What do I think about the stability of the solution?
Veritas NetBackup is very stable.
What do I think about the scalability of the solution?
The solution actually scales out very well.
How are customer service and support?
I'd give the technical support team a B to a B+. They've always been good.
Which solution did I use previously and why did I switch?
Most companies that have moved to NetBackup were probably on a even older architecture, something that might have been from IBM, NetView. NetView was even an older architecture, it was very difficult to use, and a lot of people moved away from IBM NetView over to Veritas.
How was the initial setup?
Veritas is a pretty straightforward initial setup. It's not difficult to install.
The deployment times vary depending upon how widely it's going to be used, how many backup instances are going to be, how many policies you have to create for recovery time objectives, recovery point objectives. It's all relative to how many policies the customers have, for retention cycles, for backup recovery, as well as archive and disaster recovery. Some can be deployed in a day, others take weeks.
What's my experience with pricing, setup cost, and licensing?
Most people have felt this solution was somewhat expensive. It's licensed for 12 months, 24 months, 36 months, all the way up to 72 months. As long as you're current on maintenance, everything is included and there are no additional costs.
Which other solutions did I evaluate?
Sometimes we would look at other options before going with Veritas NetBackup. For example, Backup Exec, which is like a sister product of NBU, and they were really for smaller size companies. Commvault was another one that we were looking at.
What other advice do I have?
My advice to others looking at this solution would be make sure it meets all of your requirements. Do you have an on-prem, off-prem, cloud requirement? Do your homework to make sure that whatever product you're looking at meets all the requirements that you need.
I would rate the solution a seven out of ten. It's a very rock solid product, but I wouldn't give it a 10, because it doesn't have some of the newer features of the newer products. But it is a solid product.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
General Manager at a comms service provider with 10,001+ employees
A solution that has everything you need
Pros and Cons
- "Includes snapshots and multiple database agents."
- "Veritas is the market leader in enterprise backup software, with all the required features that are available in the market, always staying one step ahead, and deployment is easy as they have all the documentation required."
- "Extra features come with additional costs."
- "The product is good, but there are extra costs for additional features."
What is our primary use case?
We are currently working on planning the backup infrastructure within the data center. This is both on cloud and on-premise. We use Azure and AWS cloud platforms.
What is most valuable?
Veritas enterprise has many agents who perform the backup, whether it is a consistent backup or recorded backup. The solution has everything from the snapshot to the multiple database agents.
What needs improvement?
The product is good, but there are extra costs for additional features.
For how long have I used the solution?
I have worked with Veritas for 15 years.
What do I think about the stability of the solution?
Veritas is very stable.
What do I think about the scalability of the solution?
The scalability of Veritas NetBackup is not a challenge. We can deploy additional media servers or save data whenever we require.
How are customer service and support?
Technical support is great.
How was the initial setup?
The initial setup of Veritas NetBackup is straightforward and not complex. We have been using it for a long time and are very comfortable on the platform. A small setup can be done in 30 minutes. Then it is just a matter of deployment and mastering the solution.
What about the implementation team?
We have our own team to implement the Veritas deployment. Deployment and maintenance of the solution requires one person. It depends on how much infrastructure you are running and what policy you have.
What was our ROI?
The return on investment regarding restoration, which is the purpose of backup, it is always available, quickly.
What's my experience with pricing, setup cost, and licensing?
The licensing for this solution is annual. There are multiple features available for an additional cost.
What other advice do I have?
Everything is available through Veritas. They have a very good team who take care of all kinds of operating systems, as well as working on machine platforms. Veritas takes care of the monthly updates, so whatever is happening on the cloud side, master side, or the technology side, they take care of so you don't need to push to introduce the new features.
Veritas is the market leader in enterprise backup software. It has all the required features that are available in the market, always staying one step ahead. Deployment is easy as they have all the documentation required. Their database knowledge system is good. Lastly, technical support has all the proper processes in place including escalation metrics.
I would rate this solution a 10 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Veritas NetBackup Report and get advice and tips from experienced pros
sharing their opinions.
Updated: May 2026
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Buyer's Guide
Download our free Veritas NetBackup Report and get advice and tips from experienced pros
sharing their opinions.
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