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reviewer1610601 - PeerSpot reviewer
Systems Architect at a paper AND forest products with 1,001-5,000 employees
Real User
Impressive scalability, stable, and has good support
Pros and Cons
  • "The documentation is good."
  • "The implementation process could be simplified to make it quicker."

What is our primary use case?

I am an integrator and I provide solutions for our customers.

This solution is used for the backup and recovery of our customer's data.

What is most valuable?

We like the use of the tasks.

The documentation is good.

What needs improvement?

The implementation process could be simplified to make it quicker.

For how long have I used the solution?

I was certified with NetBackup in 2008. There was a bit of a break in using backup solutions but I recently started using it again for our customer who is using it. I have approximately two years of experience.

We are working with NetBackup 9.1.

Buyer's Guide
Veritas NetBackup
September 2025
Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
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What do I think about the stability of the solution?

Veritas NetBackup is stable. We have not experienced any bugs or glitches with this solution.

At this moment, we are satisfied with it.

What do I think about the scalability of the solution?

The scalability is impressive. Our clients are mostly enterprise businesses.

At this time, we have no plans to increase our usage or move to another solution. We recently implemented this product and we are satisfied with the tasks it performs.

How are customer service and support?

If we have any issues, we contact technical support in Russia. They provide us with a resolution.

We are very satisfied with the technical support.

How was the initial setup?

The initial setup is not complex. We implement from the Veritas site and we use the knowledge base.

It can take several months to implement this solution. We had to prepare the architecture, the guides, and documentation for several data centers. It was not a fast implementation.

What's my experience with pricing, setup cost, and licensing?

Our license is capacity-based.

What other advice do I have?

I would rate Veritas NetBackup a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Senior Infrastructure Consultant at FORUM INTERNATIONAL
Real User
Simplistic user interface, good compatibility, and detailed documentation
Pros and Cons
  • "The main features of this solution are deduplication, compression, ease of use, simplistic user interface, and compatibility with all the backup service systems."
  • "The solution is not that stable because it has to be monitored and administered every day. The stability could be improved."

What is our primary use case?

We use Veritas NetBackup to backup any system or database.

What is most valuable?

The main features of this solution are deduplication, compression, ease of use, simplistic user interface, and compatibility with all the backup service systems.

For how long have I used the solution?

I have been using Veritas NetBackup for more than 10 years.

What do I think about the stability of the solution?

The solution is not that stable because it has to be monitored and administered every day. The stability could be improved.

What do I think about the scalability of the solution?

We have approximately 10 customers using this solution.

How are customer service and technical support?

We were satisfied with the technical support.

How was the initial setup?

The installation requires some knowledge, but the procedure is easy and there is a lot of clear detailed documentation you can follow available.

The installation time can vary depending on the size of the environment. On average it can take between five to seven days.

What about the implementation team?

We did the implementation of the solution and we used one engineer.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution and it is priced based upon the data used.

What other advice do I have?

I would recommend this solution.

I rate Veritas NetBackup a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Veritas NetBackup
September 2025
Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
reviewer1218573 - PeerSpot reviewer
Desktop Support Engineer at a computer software company with 1,001-5,000 employees
Real User
Scalable, easy to use, and stable
Pros and Cons
  • "There's a very nice central console for the administration of all of the instances."
  • "The pricing is a bit of a concern. If could be lower."

What is our primary use case?

We primarily use the solution for various workloads, including the SQL workload. 

What is most valuable?

The solution is very easy to use and easy to navigate.

There's a very nice central console for the administration of all of the instances.

The solution is stable. 

We find the product scales well. 

Customer support is very quick to respond.

The initial setup is pretty straightforward.

What needs improvement?

The pricing is a bit of a concern. If could be lower.

We find the solution needs better integration capabilities when it comes to mid-range and enterprise-level environments. 

For how long have I used the solution?

I've been using the solution for seven to eight years at this point. It's been a while. 

What do I think about the stability of the solution?

The stability is very good. there are no bugs or glitches and it doesn't crash or freeze. It's reliable and the performance is great.

What do I think about the scalability of the solution?

The scalability is good. If a company needs to expand its usage, it can do so.

We have 3,000 people on the product currently. 

How are customer service and technical support?

Technical support is great. they are fast and very helpful. We are satisfied with their level of service. 

How was the initial setup?

The initial setup is pretty straightforward.

The deployment is fats. It took us about three to four hours to do a basic installation with our client.

We have 25 to 30 admins that can handle maintenance and deployment within our organization. 

What about the implementation team?

We help out clients install the product.

I personally can handle the implementation myself and don't need a consultant or integrator. 

What's my experience with pricing, setup cost, and licensing?

The pricing is high. They need to work to make it lower or more competitive. 

Our customers directly purchase the license. 

What other advice do I have?

Per the customer requirement, we are providing consultancy services and providing the licenses, as well as implementation services to clients.

We're currently using the latest version of the solution. 

I'd rate the solution at a nine out of ten. We're quite satisfied with its capabilities. 

I'd recommend the product to other users and companies. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Engineer at a financial services firm with 201-500 employees
Real User
A stable solution for full and incremental backup of databases, but there are compatibility issues and the setup is complex
Pros and Cons
  • "The solution is stable."
  • "We have an issue with the last version on the latest backup of the solution as it is not compatible with Sybase 16.5."

    What is our primary use case?

    We use the solution for the full and incremental backup of databases such as Sybase.

    What needs improvement?

    We have an issue with the last version on the latest backup of the solution. It's not compatible with Sybase 16.5. 

    Two days ago the solution worked fine and we were able to use it for all our Unix and Sybase servers, as well as the back-end database. But, now there is a need for us to change the lag about a report in respect of the media on Facebook. 

    We primarily use Unix servers, not those of Windows. 

    For how long have I used the solution?

    I have been using Veritas NetBackup for ten years, since 2010. 

    What do I think about the stability of the solution?

    The solution is stable.

    Which solution did I use previously and why did I switch?

    In the past we worked with Veeam and Avamar, at which point we made a determination of which solution would best serve our projects. 

    How was the initial setup?

    The initial setup was complex.

    What's my experience with pricing, setup cost, and licensing?

    The price is okay.

    What other advice do I have?

    I rate Veritas NetBackup as a seven out of ten. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user1556949 - PeerSpot reviewer
    Advisor - Solution Architect at a computer software company with 10,001+ employees
    Real User
    A backup and recovery suite with a useful duplication feature, but it would be better if it had a cloud integration feature
    Pros and Cons
    • "The deduplication feature is useful. Deduplication and compression features are what I like about NetBackup."
    • "It would be better if it had a cloud integration feature. I would like to use a single product for the cloud instances and the on-premise instances. The price could also be better."

    What is our primary use case?

    We use NetBackup primarily for backup and recovery. When you have some data, you need to back up that data. If there is any disruption or deletion or if there's a disaster, you can have your data back and restore it and use it.

    What is most valuable?

    The deduplication feature is useful. Deduplication and compression features are what I like about NetBackup.

    What needs improvement?

    It would be better if it had a cloud integration feature. I would like to use a single product for the cloud instances and the on-premise instances. The price could also be better.

    I would like to have a backup option for end-user devices. That means end-user devices like mobile devices, VDI solutions, desktops, laptops, etc. In this COVID time, most of us work from home, and end-user device backup is really important today.

    For how long have I used the solution?

    I have been using Veritas NetBackup for almost 15 years.

    What do I think about the stability of the solution?

    No product is stable, but it hasn't been an issue. It's an old product and a mature product, and it hasn't been an issue. We have a customized offering created with the NetBackup and Pure Storage, and it's working well.

    What do I think about the scalability of the solution?

    Scalability depends on the customer profile. Each product has its own unique selling points, and some customers prefer to use other software like Commvault. We have most of the virtual environment in Veeam because our customers prefer it. But NetBackup is equally good.

    How are customer service and technical support?

    Technical support is good. If we find an issue, we get in touch with their support immediately.

    How was the initial setup?

    The initial setup isn't complex; I would say that it's moderately easy to implement this solution. We need to have some machines. It's a resource-centric server. If we're using it for enterprises, we need some dedicated physical servers to install this, like master and media servers. It's not very simple, but it's not very complex. I found it in-between.

    What about the implementation team?

    We provide full deployment services, managed services, support, and maintenance.

    What's my experience with pricing, setup cost, and licensing?

    NetBackup is expensive. They need to work on the pricing side. I find it comparatively on the higher side when I compare the terabyte backup costs.

    What other advice do I have?

    Veritas NetBackup is suitable for medium to large enterprises. Backup Exec, a lighter version of NetBackup, is better suited for small businesses which are Windows-based or Linux-based,

    On a scale from one to ten, I would give Veritas NetBackup a seven.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    reviewer1477875 - PeerSpot reviewer
    Information Technology Infrastructure Team Lead at a tech services company with 5,001-10,000 employees
    Real User
    Good functionalities with virtual environments, fairly-priced, but the support needs improvement
    Pros and Cons
    • "The most valuable feature is flexibility."
    • "In regards to protecting the physical servers with parameters, it's a long and difficult process."

    What is our primary use case?

    We are service providers. We provide services to our clients.

    We use it to protect the workloads on the customer's site. We also use it to protect our site.

    What is most valuable?

    The most valuable feature is flexibility. The flexibility to deploy according to the customer's needs. It allows you to add one server and the flexibility to add more servers, in case you want to increase your workloads.

    It has good documentation and support. It has good online communication with support.

    It has the flexibility to get the experience required to manage and solve any issue related to the product.

    The product itself has good functionalities with virtual environments, such as Hyper-V and VMware.

    It can protect almost all databases, such as Cyber databases, and Oracle.

    It also has the flexibility to install and configure backups for physical and virtual servers at once.

    What needs improvement?

    They started deploying with web interfaces, new web interfaces, but it doesn't have all of the functionalities as the Java consoles have.

    They are now adding more functionalities to the web interfaces that we need. In one or two years, you will have the full functionality using the web interface.

    They need to improve the interface.

    In regards to protecting the physical servers with parameters, it's a long and difficult process.

    I have tested this in Veeam and it was much easier to implement. With NetBackup, you have to configure the server and many other requirements in the process. You could have issues with restoring if the parameter is installed to different hardware.

    There are also a lot of requirements with the integration of SharePoint and Exchange. This is an area that customers complain about. They don't like that you have all of the requirements before you can configure the backup.

    Veeam is much easier to integrate with Exchange. With NetBackups there are many prerequisites that make it difficult for the customer.

    For how long have I used the solution?

    I have been working with this solution for more than seven years.

    What do I think about the stability of the solution?

    It's a stable solution.

    What do I think about the scalability of the solution?

    It's very scalable. You can start with one server and you can scale your workload and cases.

    You can add different functionality with the servers. You can scale it to different sites if you need to implement the different sites and then configure replications between sites.

    You can also migrate from one server to another server. If your hardware is not sufficient or if you need to refresh your hardware.

    It gives you the flexibility to migrate all of the data to new hardware and to change from a single server to a cluster. You can also change from one server to an appliance.

    You have all of the flexibility and scalability.

    How are customer service and technical support?

    I would rate technical support a seven out of ten. At times, you will receive helpful and fast support, and other times they struggle with some issues and take time to get back to the client and log the ticket to see what the issue and they analyze the logs.

    You have to have experience. They are dedicated to solving the issue but sometimes there are delays. 

    What's my experience with pricing, setup cost, and licensing?

    The price is fair.

    What other advice do I have?

    I have a lot of experience with it and I have a lot of experience with Veeam. I think that the only weakness with Veritas is the user interface. It's not friendly and it's not easy to understand.

    For functionality in protecting the data, it has all of the requirements to protect any workload on the virtual machines.

    It's the best solution in the market right now.

    If you are considering Veritas, you should have a qualified team that is trained in using NetBackup. If the team does not have the required experience, they will find it difficult and they will think that it an issue with the product.

    It is a good product as long as you have a good team to manage it at each stage.

    I would rate Veritas NetBackup a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Solution Architect at Sites
    Real User
    Stable and scalable product with new free resiliency feature
    Pros and Cons
    • "Veritas released a new feature in version 8 of NetBackup called VRP. It's kind of like replication management from VMware. The great thing about this feature is that Veritas gave it to us for free."
    • "I also think they could improve the reporting. They use a web-based software application OpsCenter for the reporting and I see that they haven't made any changes in years."

    What is our primary use case?

    Our primary use case for NetBackup is to protect all the servers and applications that we have in our company.

    What is most valuable?

    Veritas released a new feature in version 8 of NetBackup called VRP. It's kind of like replication management from VMware.

    The great thing about this feature is that Veritas gave it to us for free. 

    What needs improvement?

    Sometimes we have problems with the support team. They always end up solving and fixing everything, but sometimes they are slow to respond. Maybe they can increase the number of personnel they have for the Spanish language.

    I also think they could improve the reporting. They use a web-based software application OpsCenter for the reporting and I see that they haven't made any changes in years. 

    For how long have I used the solution?

    My company has been using this solution for eight years. 

    What do I think about the stability of the solution?

    This solution is stable. 

    What do I think about the scalability of the solution?

    Veritas NetBackup is very scalable. 

    How was the initial setup?

    I personally have a lot of experience with this product, but someone without a whole lot of knowledge about it would have to partner up with a vendor. I would say overall deployment is at a medium level of difficulty. 

    What about the implementation team?

    It takes about a week to deploy the solution. This is a backend solution, a master server. Sometimes, it can be difficult to set up the window changes, configure the Oracle database, etc. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    reviewer1264416 - PeerSpot reviewer
    Domain architect at a financial services firm with 10,001+ employees
    Real User
    Our primary use case for this solution is for doing backups mainly of our databases
    Pros and Cons
    • "I think the support is fine. We haven't had issues with it."
    • "NetBackup is expensive and should be cheaper. That is why we are moving on to another solution."

    What is our primary use case?

    Our primary use case for this solution is for doing backups mainly of our databases – Oracle, SQL, Sybase, DB2.

    What is most valuable?

    I think NetBackup has vast coverage, and I think that's why it's a great product. 

    What needs improvement?

    NetBackup is expensive and should be cheaper. That is why we are moving on to another solution. 

    For how long have I used the solution?

    I have been using this solution for the last 10 to 15 years. 

    What do I think about the stability of the solution?

    This solution is scalable. 

    What do I think about the scalability of the solution?

    NetBackup is scalable. 

    How are customer service and technical support?

    I think the support is fine. We haven't had issues with it. 

    How was the initial setup?

    The initial setup seemed straightforward. It took maybe a couple of hours. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Veritas NetBackup Report and get advice and tips from experienced pros sharing their opinions.
    Updated: September 2025
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    Buyer's Guide
    Download our free Veritas NetBackup Report and get advice and tips from experienced pros sharing their opinions.