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reviewer1195509 - PeerSpot reviewer
Senior Solutions Sales Consultant at a computer software company with 201-500 employees
Real User
You can take a full backup with incremental speed and integrate it with block tracking
Pros and Cons
  • "I like NetBackup's accelerator feature. You can take a full backup with incremental speed and integrate it with block tracking."
  • "NetBackup's reporting features are a little poor."

What is our primary use case?

NetBackup is used for backup in an enterprise environment. If you have VMware, Windows or Linux, and complicated database machines, like Power or Eonix, then NetBackup is appropriate for this kind of environment.

What is most valuable?

I like NetBackup's accelerator feature. You can take a full backup with incremental speed and integrate it with block tracking.

What needs improvement?

NetBackup's reporting features are a little poor. 

For how long have I used the solution?

We've used NetBackup for nearly six years.

Buyer's Guide
Veritas NetBackup
June 2025
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What do I think about the stability of the solution?

NetBackup is highly stable. 

What do I think about the scalability of the solution?

I would give NetBackup a 10 out of 10 for scalability. 

What other advice do I have?

I rate NetBackup nine out of 10. If you're implementing it, I wouldn't recommend installing the media server on a VMware environment. I would also suggest getting some limitations for a LAN-free backup.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
reviewer906582 - PeerSpot reviewer
Trainee em T.I. at a tech services company with 501-1,000 employees
Real User
Flexible and reliable with good backup capabilities
Pros and Cons
  • "The product is stable and reliable."
  • "We would like the Java console to be updated."

What is our primary use case?

I primarily use the solution to back up vital aspects of our workload.

What is most valuable?

The backup aspect of the solution is the most valuable aspect of the solution.

The product is quite flexible. 

The product is stable and reliable. 

What needs improvement?

We would like the Java console to be updated. They need to redo the console so that it is no longer on Java. It's outdated. 

For how long have I used the solution?

I've been using the solution for three years. I've used it for a while. 

What do I think about the stability of the solution?

I have found the solution to be stable for the most part. It's not buggy. I haven't dealt with glitches. it doesn't crash or freeze. It's reliable so far. 

How are customer service and support?

I haven't really used technical support. I wouldn't be able to effectively comment on how their services are or if they are helpful if a client has an issue. 

How was the initial setup?

I did not handle the initial setup. Therefore, I cannot speak to how easy or difficult the setup process is, or how long the deployment takes 

What other advice do I have?

We're a Veritas partner. 

I use two versions of the solution: 8.3.0.1 and 9.1. We use it both on-premises and on the cloud. 

I would rate the solution at an eight out of ten. I've been pretty satisfied with it overall.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Veritas NetBackup
June 2025
Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
Real User
A scalable solution which is affordable and easy to set up
Pros and Cons
  • "The solution is easy to scale."
  • "Technical support only gets back to us the following morning."

What is our primary use case?

I am working with the latest update.

The solution is used for user backups. 

What is most valuable?

We consider the backup capabilities to be very good.  

What needs improvement?

There are so many things which need improving. With web access, we can't access the dashboards. A person can only access the particular system in which he installed that application. We cannot get access through our local network or web. We can use the local user's details, for the purposes of looking or making modifications, but these things are not available on the web or through net access. 

The dashboard systems need to be addressed. It would be very good if one could get access through his LAN, without the need to involve the server. 

A utilizations check and the ability to utilize the number of users editing facilities would be very good. 

While technical support is good, it takes them a long time, for reasons unbeknownst to me, to resolve issues and this is why we involve their partners. This happens every time they take the logs and search. Technical support only gets back to us the following morning. 

For how long have I used the solution?

I have been using Veritas NetBackup for the last two years.

What do I think about the scalability of the solution?

The solution is easy to scale.

How are customer service and support?

While technical support is good, it takes them a long time, for reasons unbeknownst to me, to resolve issues, which is why we involve their partners. This happens every time they take the logs and search. Technical support only gets back to us the following morning.

Which solution did I use previously and why did I switch?

Before using Veritas NetBackup, we made use of Druva. 

While we consider Druva to be very good, they only offer the cloud-based systems for the moment, which is why we switched to Veritas NetBackup. It offers an on-premises option. 

Both products are very good, but Druva's cost is much higher than that of Veritas NetBackup. They are also both very good feature-wise, but the difference between them comes down to the web availability of dashboard systems. 

Druva has certain fixed services, as well as additional costs. 

How was the initial setup?

The initial setup is very simple.

The installation of the software for one who is familiar with the process takes around an hour. Otherwise, it can take two to three hours to complete the setup. 

What about the implementation team?

We made use of a vendor. The solution does not require any maintenance. It is very useful and easy to maintain everything. If one is unfamiliar with the process, then he would be advised to make use of a vendor's assistance. 

What's my experience with pricing, setup cost, and licensing?

Veritas NetBackup is considerably cheaper than that of Druva, the former being quite affordable. 

Veritas NetBackup does not have any additional costs, only the licensing fee. 

What other advice do I have?

There are around 100 people making use of the solution in our company. 

The solution is easy and very good. 

I would absolutely recommend the solution to others. 

I rate Veritas NetBackup as an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Alliance Manager at Berca Hardaya Perkasa
Real User
Good platform compatibility and fast backup
Pros and Cons
  • "Best feature is its three-tier backup."
  • "Main area that could be improved is the pricing, to make it more competitive"

What is our primary use case?

My primary use case of this solution is backup for the production server and then for the development. The platform is back up for Linux, Selaris, HP, Apex, IAAS, AIX, and then for the virtualization, VMware, backup to AWS, and the container route.

What is most valuable?

Veritas NetBackup's best feature is its three-tier backup, which makes the process a lot faster. I have also found their duplication feature to be valuable, as it allows duplication in the client side, a media server side, or in OST storage. The product also has a lot of compatibility with platforms.

What needs improvement?

I think the main area that could be improved is the pricing, to make it more competitive. In the next release, I would like to see the ability to back up Office 365 and Google Workspace.

For how long have I used the solution?

I have been using this solution for around ten years.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

The product is scalable.

How are customer service and support?

The remote support and their support center are good. The knowledge base provided on their website is also very helpful.

How was the initial setup?

The product is easy to set up in small environments, but it would be more complex in larger ones.

What other advice do I have?

I think Veritas NetBackup is the perfect product for a backup system. I would rate this product as nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
System Engineer at a transportation company with 1,001-5,000 employees
Reseller
Very stable and easy to scale
Pros and Cons
  • "I like the virtual server backup."
  • "Maybe they could add more cloud solutions."

What is our primary use case?

I use it to back up servers, databases, files, and photos. 

What is most valuable?

I like the virtual server backup. 

What needs improvement?

Maybe they could add more cloud solutions.

For how long have I used the solution?

I've been using NetBackup for more than 10 years.

What do I think about the stability of the solution?

It's very stable and very good.

What do I think about the scalability of the solution?

It's easy to scale. 

How are customer service and technical support?

Technical support is very good.

How was the initial setup?

It's somewhat complex. It wasn't very easy but it's fixable. It takes about one or two hours to deploy.

What other advice do I have?

I would give it a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Infrastructure Consultant at FORUM INTERNATIONAL
Real User
Simplistic user interface, good compatibility, and detailed documentation
Pros and Cons
  • "The main features of this solution are deduplication, compression, ease of use, simplistic user interface, and compatibility with all the backup service systems."
  • "The solution is not that stable because it has to be monitored and administered every day. The stability could be improved."

What is our primary use case?

We use Veritas NetBackup to backup any system or database.

What is most valuable?

The main features of this solution are deduplication, compression, ease of use, simplistic user interface, and compatibility with all the backup service systems.

For how long have I used the solution?

I have been using Veritas NetBackup for more than 10 years.

What do I think about the stability of the solution?

The solution is not that stable because it has to be monitored and administered every day. The stability could be improved.

What do I think about the scalability of the solution?

We have approximately 10 customers using this solution.

How are customer service and technical support?

We were satisfied with the technical support.

How was the initial setup?

The installation requires some knowledge, but the procedure is easy and there is a lot of clear detailed documentation you can follow available.

The installation time can vary depending on the size of the environment. On average it can take between five to seven days.

What about the implementation team?

We did the implementation of the solution and we used one engineer.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution and it is priced based upon the data used.

What other advice do I have?

I would recommend this solution.

I rate Veritas NetBackup a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Engineer at a financial services firm with 201-500 employees
Real User
A stable solution for full and incremental backup of databases, but there are compatibility issues and the setup is complex
Pros and Cons
  • "The solution is stable."
  • "We have an issue with the last version on the latest backup of the solution as it is not compatible with Sybase 16.5."

    What is our primary use case?

    We use the solution for the full and incremental backup of databases such as Sybase.

    What needs improvement?

    We have an issue with the last version on the latest backup of the solution. It's not compatible with Sybase 16.5. 

    Two days ago the solution worked fine and we were able to use it for all our Unix and Sybase servers, as well as the back-end database. But, now there is a need for us to change the lag about a report in respect of the media on Facebook. 

    We primarily use Unix servers, not those of Windows. 

    For how long have I used the solution?

    I have been using Veritas NetBackup for ten years, since 2010. 

    What do I think about the stability of the solution?

    The solution is stable.

    Which solution did I use previously and why did I switch?

    In the past we worked with Veeam and Avamar, at which point we made a determination of which solution would best serve our projects. 

    How was the initial setup?

    The initial setup was complex.

    What's my experience with pricing, setup cost, and licensing?

    The price is okay.

    What other advice do I have?

    I rate Veritas NetBackup as a seven out of ten. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user1556949 - PeerSpot reviewer
    Advisor - Solution Architect at a computer software company with 10,001+ employees
    Real User
    A backup and recovery suite with a useful duplication feature, but it would be better if it had a cloud integration feature
    Pros and Cons
    • "The deduplication feature is useful. Deduplication and compression features are what I like about NetBackup."
    • "It would be better if it had a cloud integration feature. I would like to use a single product for the cloud instances and the on-premise instances. The price could also be better."

    What is our primary use case?

    We use NetBackup primarily for backup and recovery. When you have some data, you need to back up that data. If there is any disruption or deletion or if there's a disaster, you can have your data back and restore it and use it.

    What is most valuable?

    The deduplication feature is useful. Deduplication and compression features are what I like about NetBackup.

    What needs improvement?

    It would be better if it had a cloud integration feature. I would like to use a single product for the cloud instances and the on-premise instances. The price could also be better.

    I would like to have a backup option for end-user devices. That means end-user devices like mobile devices, VDI solutions, desktops, laptops, etc. In this COVID time, most of us work from home, and end-user device backup is really important today.

    For how long have I used the solution?

    I have been using Veritas NetBackup for almost 15 years.

    What do I think about the stability of the solution?

    No product is stable, but it hasn't been an issue. It's an old product and a mature product, and it hasn't been an issue. We have a customized offering created with the NetBackup and Pure Storage, and it's working well.

    What do I think about the scalability of the solution?

    Scalability depends on the customer profile. Each product has its own unique selling points, and some customers prefer to use other software like Commvault. We have most of the virtual environment in Veeam because our customers prefer it. But NetBackup is equally good.

    How are customer service and technical support?

    Technical support is good. If we find an issue, we get in touch with their support immediately.

    How was the initial setup?

    The initial setup isn't complex; I would say that it's moderately easy to implement this solution. We need to have some machines. It's a resource-centric server. If we're using it for enterprises, we need some dedicated physical servers to install this, like master and media servers. It's not very simple, but it's not very complex. I found it in-between.

    What about the implementation team?

    We provide full deployment services, managed services, support, and maintenance.

    What's my experience with pricing, setup cost, and licensing?

    NetBackup is expensive. They need to work on the pricing side. I find it comparatively on the higher side when I compare the terabyte backup costs.

    What other advice do I have?

    Veritas NetBackup is suitable for medium to large enterprises. Backup Exec, a lighter version of NetBackup, is better suited for small businesses which are Windows-based or Linux-based,

    On a scale from one to ten, I would give Veritas NetBackup a seven.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Buyer's Guide
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    Updated: June 2025
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    Download our free Veritas NetBackup Report and get advice and tips from experienced pros sharing their opinions.