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IT Infrastructure Manager at Jonah Energy LLC
Real User
The most valuable feature is that it is basically a replica of our SAND data. I think between the licensing issues and the older solution mentality it is not a great solution.
Pros and Cons
  • "The most valuable feature is that it is basically a replica of our SAND data. We archive the SAND data for recovery, if there is an issue on the fence."
  • "I would advise not to use this tool. I think between the licensing issues and the older solution mentality it is not a great solution."

What is our primary use case?

The primary use case is for archiving.

What is most valuable?

The most valuable feature is that it is basically a replica of our SAN data. We archive the SAN data for recovery, if there is an issue on the fence.

What needs improvement?

I think that the licensing model needs improvement. 

For how long have I used the solution?

One to three years.
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Veritas NetBackup
July 2025
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What do I think about the stability of the solution?

The stability is fine.

What do I think about the scalability of the solution?

As it scales, it becomes expensive.

How are customer service and support?

Our experience with tech support is mostly positive. But, we had some repeat issues and tech support was not entirely responsive to our needs.

What's my experience with pricing, setup cost, and licensing?

The licensing model is cost-prohibitive as you scale out. 

Which other solutions did I evaluate?

No, we did not evaluate any other options. We only tried this solution in our environment.

What other advice do I have?

I would advise not to use this tool. I think between the licensing issues and the older solution mentality it is not a great solution. They really have not kept up with the times. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Systems Analyst at a comms service provider with 1,001-5,000 employees
Real User
Its most valuable features are flexibility and reliability
Pros and Cons
  • "It is essential. We can't do without it."
  • "Its most valuable features are flexibility and reliability."
  • "Some of the hardware is out of support."
  • "It needs support for Kernel-based Virtual Machines (KVMs)."
  • "The product is not able to keep up with other competitors in the market."
  • "I have been involved in upgrades. They have not been straightforward. Some of them have required us to make changes to our architecture and production environment."

What is our primary use case?

It is for backing up servers. It has performed well.

How has it helped my organization?

It is essential. We can't do without it.

What is most valuable?

Its most valuable features are flexibility and reliability.

What needs improvement?

  • It needs support for Kernel-based Virtual Machines (KVMs).
  • Some of the hardware is out of support. 
  • The product is not able to keep up with other competitors in the market.

What do I think about the stability of the solution?

Stability is very good.

What do I think about the scalability of the solution?

Scalability is very good.

How is customer service and technical support?

Their support is pretty good.

How was the initial setup?

I have been involved in upgrades. They have not been straightforward. Some of them have required us to make changes to our architecture and production environment.

Which other solutions did I evaluate?

We are currently evaluating EMC Avamar and NetWorker.

What other advice do I have?

I would recommend the product. It is a good product.

Most important criteria when selecting a vendor: The product does what it says it does and it supports all our needs.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Veritas NetBackup
July 2025
Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,295 professionals have used our research since 2012.
PeerSpot user
Storage and Backup Engineer at a tech vendor with 5,001-10,000 employees
Real User
Logs are very easy to read, parse, and use for diagnostics
Pros and Cons
  • "Logs are very easy to read, parse, and use for diagnostics."
  • "The restore tool is not friendly to newcomers."

What is our primary use case?

  • Ease to use
  • Friendly interface
  • Logs are very easy to read, parse, and use for diagnostics.

How has it helped my organization?

Backup for over 10,000 jobs with a failure rate under 0.5%.

What is most valuable?

I am not interested in any features because I have worked with all of the backup solutions that are now available in the market.

What needs improvement?

The restore tool is not friendly to newcomers. It takes some of our storage and backup admin/support a long time to wrestle with it, but then they have enough knowledge to work even with NetBackup competitors.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

We have encountered some issues when upgrading to 8.1 due to data which could not transfer in plain (non-encrypted over network). However, it has now been resolved.

What do I think about the scalability of the solution?

Fully scalable.

How is customer service and technical support?

Almost all issues can be resolved by experience admins, even though some really difficult problems have to be raise with vendors.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user722226 - PeerSpot reviewer
Linux, Backup and Storage Administrator with 10,001+ employees
Real User
Improves on data protection and recovery while reducing potentially huge costs
Pros and Cons
  • "Ease of installing, configuring, upgrading, and troubleshooting."
  • "There have been issues with performance and some features."

How has it helped my organization?

I’ve seen organisations using NetBackup efficiently improving on data protection and recovery while reducing potentially huge costs due to the features I’ve mentioned above.

What is most valuable?

  • Backup compatibility with most of the existing, legacy, and emerging softwares, filesystems, databases, and technologies.
  • User-friendliness.
  • Ease of installing, configuring, upgrading, and troubleshooting.
  • Support services.
  • Features like deduplication, FlashBackup, GRT, BMR, snapshot backups for virtual machines, cloud backup integration, duplication, and AIR (Auto Image Replication) feature.

What needs improvement?

Veritas is already consistently and proactively developing the backup software to make it more compatible and efficient with the latest and emerging technologies. I feel they should stick to this development and increase the pace of this development a bit more to cope up with the current need of data protection market.

What do I think about the stability of the solution?

There have been issues with performance and some features. However, the support is proactive and they resolve them in a timely fashion to the best of our knowledge.

What do I think about the scalability of the solution?

Nothing so far.

How are customer service and technical support?

10 out of 10.

Which solution did I use previously and why did I switch?

We used TSM earlier. We switched to NetBackup primarily for its valuable features (as mentioned above).

How was the initial setup?

Easy in terms of setting up the three tier NetBackup domain. Challenges were encountered though while setting up other aspects like network, resiliency, firewalls, etc.

What's my experience with pricing, setup cost, and licensing?

I can’t comment much as there’s not much visibility on this aspect. However, I’d advise mostly to go for a capacity based license for mid to large scale organisations.

What other advice do I have?

Go for it! It’s the best available backup software in the market.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user720495 - PeerSpot reviewer
EMEA L3 Backup Integration/Build Team Leader / SME at a financial services firm with 10,001+ employees
Real User
Helped Improve Our Data Replication Among Critical DCs
Pros and Cons
  • "AIR and duplication, overall management and troubleshooting."
  • "DDBoost."

How has it helped my organization?

Data replication among critical DCs across regions.

What is most valuable?


AIR and duplication, overall management and troubleshooting.

What needs improvement?

DDBoost.

What do I think about the stability of the solution?

Not since version 7 and higher.

What do I think about the scalability of the solution?

The number of media servers is restricted and this should be pointed out by the vendor.

How are customer service and technical support?

Quite good. Seven out of 10.

Which solution did I use previously and why did I switch?

We switched due to better scalability and overall app management.

How was the initial setup?

It's pretty straightforward for a simple configuration but much more complex for a large environment, with many features and tuning required.

What's my experience with pricing, setup cost, and licensing?

Acceptable if you need to implement it for larger environments, e.g. over 1000 clients. For smaller setups it might be too expensive.

Which other solutions did I evaluate?

IBM TSM, EMC NetWorker.

What other advice do I have?

This is a mature product, one of the market leaders, so if you can afford to purchase and have significant infrastructure to be protected, then go ahead and speak to Veritas.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Support Engineer at a tech services company with 501-1,000 employees
Consultant
Some of the valuable features are TAR importing and scriptable scheduling
Pros and Cons
  • "DLO: Client for laptops."
  • "Setup implementation."

How has it helped my organization?

We are an SMB, but for our client, it is a life saver.

What is most valuable?

  • TAR importing
  • Scriptable scheduling
  • Central catalog
  • Local and remote backup
  • DLO: Client for laptops

What needs improvement?

  • Integration
  • Setup implementation

What do I think about the stability of the solution?

There were no issues with stability.

What do I think about the scalability of the solution?

There were no issues with scalability yet. However, our largest customer barely has 100 NBU clients.

How are customer service and technical support?

On Veritas, the response time is good.

Which solution did I use previously and why did I switch?

Our customers have used a very wide variety of options. However, almost all of them switched due to better handling time, straight line backup, recover windows, integration with BD, and better archiving options.

How was the initial setup?

The initial setup varies from customer to customer. Most setups are straightforward, but they tend to be complex over time, due to adding DR sites, alternative media, and tuning backup times.

What's my experience with pricing, setup cost, and licensing?

Personally, I'd tell them to make an inventory of what they want to backup, how often, and the size of backup and recovery windows. After that, we talk about how their requirements weigh in on the pricing/licensing. After that, then the real thing starts.

Which other solutions did I evaluate?

We evaluated several solutions, including free/open source options and we ran some trials.

What other advice do I have?

Always leave room for more options.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Senior IT Infrastructure Engineer at a government with 501-1,000 employees
Real User
"Could be used for both of Physical and Virtual Environments."
Pros and Cons
  • "Could be used for both of Physical and Virtual Environments."
  • "The ability to use different disk appliance brands as Pure Disk (not OST), such as EMC Data Domain ."

How has it helped my organization?

Restores individual emails simply for users when requested.
Catalog is user-friendly, and finds all important information about any media needed for a restore request.

What is most valuable?

  • Wide systems could be backup/restored; multiple databases, Granular restore capabilities for individual MS-Exchange Emails and normal folders/files
  • NDMP backup capability for NAS storage
  • Virtual environment backup/restore capabilities
  • OST backup capabilities
  • Could be used for both of Physical and Virtual Environments.

What needs improvement?

The ability to use different disk appliance brands as Pure Disk (not OST), such as EMC Data Domain .

What do I think about the stability of the solution?

No, it is so stable.

What do I think about the scalability of the solution?

No, it scales efficiently.

How are customer service and technical support?

8 out of 10.

Which solution did I use previously and why did I switch?

EMC Networker (Legato).

How was the initial setup?

Setup of FC (Fiber) backup is complex.

What's my experience with pricing, setup cost, and licensing?

It is suitable for an enterprise solution.

Which other solutions did I evaluate?

IBM Tivoli, EMC Data Networker (Legato).

What other advice do I have?

Backup using Fiber Optical connections.
Use Veritas Disk Appliance for deduplication and other valuable benefits.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Service Delivery Manager - Storage & Backup at a pharma/biotech company with 1,001-5,000 employees
Real User
Automated the disk-based offsite to the other location as part of the disaster recovery plan.
Pros and Cons
  • "The Replication Director, Auto Image Replication, Accelerator, Oracle Intelligent Policy, synthetic and VADP backups are the most valuable features."
  • "The virtual environment, cloud integration, copy data management features need improvement."

How has it helped my organization?

It helped us to:

  • Improve the backup success and recovery rate.
  • Reduce the window to backup.
  • Automate database backups.
  • Automate the disk-based offsite to the other location as part of the disaster recovery plan.

What is most valuable?

The Replication Director, Auto Image Replication, Accelerator, Oracle Intelligent Policy, synthetic and VADP backups are the most valuable features.

What needs improvement?

The virtual environment, cloud integration, copy data management features need improvement.

What do I think about the stability of the solution?

There were no stability issues.

What do I think about the scalability of the solution?

There were no scalability issues.

How are customer service and technical support?

Technical support is excellent.

Which solution did I use previously and why did I switch?

Initially, we were using IBM TSM and Legato Networker (now EMC NetWorker). However, due to the support and legacy of the product features, we switched over to this solution.

How was the initial setup?

The setup was straightforward, it is easy to configure and user-friendly to administer.

What's my experience with pricing, setup cost, and licensing?

Pricing is pretty costly as compared to the other products but worth investing for the long term and high ROI.

Which other solutions did I evaluate?

We looked at HPE Data Protector and Commvault.

What other advice do I have?

It is an excellent product, i.e., if you are looking for a stable and performance oriented backup infrastructure with improved RPO and RTO.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Veritas NetBackup Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2025
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Buyer's Guide
Download our free Veritas NetBackup Report and get advice and tips from experienced pros sharing their opinions.