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Solutions Architect at Net Place
MSP
Nov 26, 2020
A very good and fast platform with good throughput and scalability
Pros and Cons
  • "My customers use it for VDI. It has been very usable and very fast to use with VDI. On the VxRail side also, it has been very fast."
  • "I would recommend VxRail because it is simple to use and administer."
  • "Its price needs to be improved. It is very expensive. NSX should be licensed together. It will make the network virtualization layer more usable. It would be better if they come together in a bundle, not separately."
  • "Its price needs to be improved. It is very expensive."

What is our primary use case?

I'm a reseller. I've been selling VxRail as well as Nutanix for about one to two years. My customers use this solution as a virtualization server for general virtualization and also for VDI. I am currently selling versions 70 and 71. 

How has it helped my organization?

For the main boot systems where all virtual machines are deployed, it has been very effective on the throughput side. We have a much faster deployment of the machines after they are located on the host disk as compared to the storage side.

What is most valuable?

My customers use it for VDI. It has been very usable and very fast to use with VDI. On the VxRail side also, it has been very fast.

What needs improvement?

Its price needs to be improved. It is very expensive. 

NSX should be licensed together. It will make the network virtualization layer more usable. It would be better if they come together in a bundle, not separately.

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What do I think about the stability of the solution?

It has been very stable. I haven't seen many problems with it, and I do not have any complaints about it.

What do I think about the scalability of the solution?

It is quite easy to scale. You just need to add more nodes. 

Our clients are both medium and large companies. Most of our clients have a virtual environment, and they use VMware as a traditional infrastructure and add VxRail to it. As the company grows, the usage of this solution will also grow.

How are customer service and support?

Their technical support is very good. It is 10 out of 10.

How was the initial setup?

The initial setup is quite simple and very easy.

What's my experience with pricing, setup cost, and licensing?

I live in Brazil, and my customers are from Brazil. It is quite an expensive solution. It is more expensive than the traditional environment. 

What other advice do I have?

I would recommend VxRail because is simple to use and administer. It just saves time in deploying the platform. Most of the teams are already able to use VMs and have experience with that. You just have to improve a little bit of storage knowledge. It is not very much different, and you don't have to learn a whole new platform. It is easy, and you should use it.

I would rate VxRail a nine out of ten. It is a very good platform.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
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reviewer1337028 - PeerSpot reviewer
Network Admin at a university with 1,001-5,000 employees
Real User
Nov 24, 2020
Reliable with an easy initial setup and has good updating features
Pros and Cons
  • "The updating of the features was one aspect of the solution that made us decide to use it."
  • "Aside from our mistake updating the vCenter, which threw things off, we haven't had any issues, there aren't bugs or glitches, it doesn't freeze, and so far it's been rather reliable."
  • "All updates are supposed to be done through VxRail, however, the vCenter actually showed that there was an update it needed. I've just started using the product. I didn't know what I was doing. I actually updated my vCenter and that actually threw the VxRail system offline. We had to spend some time trying to get that working again. If possible, they should make the process a bit more clear so we don't make mistakes like this in the future. There should maybe be some sort of pop-up that can direct you."
  • "All updates are supposed to be done through VxRail, however, the vCenter actually showed that there was an update it needed. I actually updated my vCenter and that threw the VxRail system offline, and we had to spend some time trying to get that working again."

What is our primary use case?

We have four nodes. We're using it for our VMware infrastructure.

What is most valuable?

The updating of the features was one aspect of the solution that made us decide to use it. I have yet to actually do an update, however.

What needs improvement?

All updates are supposed to be done through VxRail, however, the vCenter actually showed that there was an update it needed. I've just started using the product. I didn't know what I was doing. I actually updated my vCenter and that actually threw the VxRail system offline. We had to spend some time trying to get that working again. If possible, they should make the process a bit more clear so we don't make mistakes like this in the future. There should maybe be some sort of pop-up that can direct you.

For how long have I used the solution?

I haven't used the solution for too long. So far, it's only been about two to two and a half months.

What do I think about the stability of the solution?

Aside from our mistake updating the vCenter, which threw things off, we haven't had any issues. There aren't bugs or glitches. It doesn't freeze. So far, it's been rather reliable.

What do I think about the scalability of the solution?

As far as the documentation goes, it seems to be scalable. I haven't had to do any scaling, however, the documentation certainly makes it seem like it's just a matter of adding another node and everything will just work fine. 

How are customer service and technical support?

So far, the technical support has been pretty good. We actually worked with a third-party who worked with Dell on the vCenter problem we had. So far, they seem knowledgable and responsive. We're satisfied with the level of service our organization receives.

Which solution did I use previously and why did I switch?

We did not previously use a hyper-converged solution. We had a Cisco UCS and we needed to update it. We looked at HyperFlex and at VxRail. We're actually a big Cisco and a big Dell shop, however, on the server-side, we're more of a Dell shop and I liked the step updating. That's pretty much why we went with that.

How was the initial setup?

The initial setup was not complex. It was pretty straightforward for us.

What about the implementation team?

We had a technician from Dell actually do the initial setup. It helped make the entire process very seamless.

What's my experience with pricing, setup cost, and licensing?

We don't have to pay for anything after the initial purchase. There aren't ongoing licensing costs. I don't know the exact price of the solution.

What other advice do I have?

We're just customers. We don't have a professional relationship with the company.

If an organization is considering implementing the solution, I would advise they get some help doing so, unless they have the correct staff in house that can handle it, or they are very concerned about getting outside help for some reason. The technician that helped us got right through it. I would have been hard-pressed to get the implementation done on my own.

Overall, I would rate the solution eight out of ten. Aside from the one issue we had at the beginning with the update confusion, it's been very good.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Sales Manager at LTA-RH Informatica
Reseller
Nov 23, 2020
Stable with good software-defined storage and easy to set up
Pros and Cons
  • "The stability continues to get better and better. It's pretty reliable."
  • "Our customers have found that there is better performance across all of the virtual platforms and the routings."
  • "The solution should offer more integration with other virtual software. VxRail runs just with VMware, however, maybe it should integrate with Hyper-V or with KVM as well."
  • "The performance of data centers needs to be improved. They need to process more and deliver more in the space of the storage and offer better performance."

What is our primary use case?

We primarily use the solution as a platform for all of the virtual platforms using VMware. We change the traditional infrastructure and don't sell any servers anymore. We're now selling appliances and VxRail and change the traditional platform to the hyper-converged platform.

How has it helped my organization?

Our customers have found that there is better performance across all of the virtual platforms and the routings. Routing and running are now faster.

What is most valuable?

The software-defined storage and software-defined network are great. We can easily change to VMware on Amazon, or on Azure or on private Cloud running Vx. It's very flexible.

What needs improvement?

The performance of data centers needs to be improved. They need to process more and deliver more in the space of the storage and offer better performance.

The solution should offer more integration with other virtual software. VxRail runs just with VMware.

For how long have I used the solution?

We've been dealing with the solution for three or four years now.

What do I think about the stability of the solution?

The stability continues to get better and better. It's pretty reliable.

What do I think about the scalability of the solution?

You are able to scale up to 64 nodes at a maximum. It does scale to that size. I don't know of any client that would need 64. We have a few clients that have an installation of 16 to 24 nodes and that's rather sizable. Chances are you wouldn't have to scale quite as large as 64. Therefore, it would be a rare instance in which it wouldn't scale enough for a company.

All of our clients are quite large and government-related.

How are customer service and technical support?

We've never had to reach out to technical support, not have our clients. We have an SLA, however, we really don't have many requests as the solution works very well.

How was the initial setup?

The solution does not have a complex setup. It's very simple and very straightforward.

What about the implementation team?

I've personally helped my clients with the initial setup. While I don't have all of the technical skills, I have a team that's very well versed in the product.

What other advice do I have?

We're a reseller. We sell the solution to our clients. 

I'm not sure which version of the solution we're using. It might be the latest, which is the most likely.

We launch the solution on-premises in order to launch a private cloud.

Overall, I would rate the solution ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
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reviewer1346064 - PeerSpot reviewer
Technical Architect at a tech services company with 501-1,000 employees
Real User
Nov 9, 2020
Good console manageability but the performance needs improvement
Pros and Cons
  • "The manageability for controlling the console is the most valuable feature."
  • "The manageability for controlling the console is the most valuable feature."
  • "The version upgrade process should be simplified."
  • "The version upgrade process should be simplified."

What is our primary use case?

Our primary use case is for VDI processes.

What is most valuable?

The manageability for controlling the console is the most valuable feature. 

What needs improvement?

The version upgrade process should be simplified. 

For how long have I used the solution?

I have been using VxRail for four years. 

What do I think about the stability of the solution?

It is stable. 

What do I think about the scalability of the solution?

We have around 30 daily users who use VxRail. 

How are customer service and technical support?

We didn't have any issues with technical support. 

How was the initial setup?

The initial setup was straightforward. 

What's my experience with pricing, setup cost, and licensing?

The price is fair. 

What other advice do I have?

I would rate VxRail a seven out of ten. If the performance was improved, it would get a higher rating. 

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
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Sn. Eng Infrastructure Solution at UBG
Real User
Aug 5, 2020
Recent implementation of technologies and management features have made a big difference
Pros and Cons
  • "The recent technologies and management features that have been implemented."
  • "The support is very good from the dataset."
  • "Pricing could be improved."
  • "The pricing of the solution could be improved."

What is our primary use case?

Most of our customers are Microsoft customers, so they are all seeking their own application servers on top of VMware. I'm a senior engineer infrastructure solutions and we are partners with VxRail. 

What is most valuable?

The support is very good from the dataset. The recent technologies and management features that have been implemented, especially the application part, are good features.  

What needs improvement?

The pricing of the solution could be improved. We are reliant on the distributor. I'm a technical person but I know from speaking to customers that they feel it's a bit costly compared to the generic product.There are also some major components of the product not available for download. Even though we are partners, we don't get them. They provide backup features but it comes at an additional cost. It would be helpful if they would include something like the standard backup procedure, backup features like the application manager.

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

This solution is quite stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How was the initial setup?

I did some online training before setup, implementation probably took a few months. 

What other advice do I have?

Given the overall product, I would rate this solution a nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
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reviewer1029573 - PeerSpot reviewer
IT Technical Consultant at a tech vendor with 1,001-5,000 employees
Consultant
Jul 10, 2020
Good interface and fair pricing with a single point of contact for support
Pros and Cons
  • "The stability is very good. We haven't had any issues at all. There aren't bugs or glitches. There aren't system crashes or anything of that nature."
  • "Everything that a company needs can be found on VxRail."
  • "It should not be deployed on one hypervisor. There should be multiple hypervisors supported like Hyper-V or KVM."
  • "It should not be deployed on one hypervisor. There should be multiple hypervisors supported like Hyper-V or KVM."

What is most valuable?

The finger click upgrade is the solution's most valuable aspect.

The single point of contact for support is excellent.

Management and monitoring tools are great. The solution has a very nice user interface and an easy to navigate dashboard. Everything that a company needs can be found on VxRail. 

What needs improvement?

The downside of the solution is this: if one drive load is down, it will take some time to sequence the data. There is a need to improve on this a little bit. This inclusion of data just takes too much time. It should be improved. It should not take so much time in the case of a hard drive failure.

It should not be deployed on one hypervisor. There should be multiple hypervisors supported like Hyper-V or KVM. 

For how long have I used the solution?

I've been dealing with the solution for the last two years.

What do I think about the stability of the solution?

The stability is very good. We haven't had any issues at all. There aren't bugs or glitches. There aren't system crashes or anything of that nature.

What do I think about the scalability of the solution?

The scalability of the solution is great. If an organization needs to expand out the service they can do so quite easily.

How are customer service and technical support?

We're quite satisfied with the level of technical support provided. They're great. They're knowledgeable and responsive. There's absolutely no issue. It's a single point of contact for support for any issue whether it is VMware or any kind of hardware issue.

Which solution did I use previously and why did I switch?

I have worked a lot on VxRail. I have also worked on Nutanix, however, not as much as I've worked on VxRail.

Nutanix performance is pretty good and they have something called a CVM, or controller VM. VxRail, however, is based on hardware connections. That's the major difference between the two. That is why the high ops of VxRail is better as compared to Nutanix. Nutanix is simply a different point of VL. 

How was the initial setup?

The solution's implementation is very straightforward. It will take, at a maximum, one hour to deploy all the nodes. It's not complex at all. It's easy.

What's my experience with pricing, setup cost, and licensing?

The pricing is pretty typical. There is no difference in competitors for the most part. I cannot say VxRail is cheaper than Nutanix. There really is no significant difference to discuss.

What other advice do I have?

We are a gold platinum partner for Dell EMC.

I'd rate the solution ten out of ten.

I'd recommend the solution, however, it really depends on the company's requirements. If someone mentions having already used VxRail and not wanting to go with another hypervisor, the best recommendation from my side is to still go with VxRail. With VxRail, they have ample VMware so there's no issue with an upgrade or anything of that nature.

However, on the other hand, if you're going with something like and Acropolis hypervisor, which is both free and a Nutanix solution, and if you are a new organization that doesn't want to invest much, then I would suggest going with something like Nutanix instead. This is due to the fact that the Acropolis hypervisor has all kinds of features. It's very important for any smaller firm if they don't want to invest too much on the hardware, to go with Nutanix as it could be more affordable as a free solution.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Raul Gomez - PeerSpot reviewer
Raul GomezAdministrator at a tech services company with 1-10 employees
User

you should be impartial and also show the statements of customers who decide to purchase Nutanix Acropolis because of its superior features and better performance.

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Manager of Solutions Architecture at Trace3 Inc
Real User
Oct 3, 2019
Integrates well with automation tools, and improves ease of manageability
Pros and Cons
  • "The most valuable feature of this solution is the automation and integration points with other automation tools."
  • "This solution has improved our organization in the following ways: Easier to manage: reduced management points, consolidated alerts, automation."
  • "Having a native replication would be an improvement."
  • "Having a native replication would be an improvement."

What is our primary use case?

The primary use for this solution is storage refresh, where you want to take advantage of the HCI functionality and/or bringing in another tier of storage. 

How has it helped my organization?

This solution has improved our organization in the following ways:

  • Easier to manage: reduced management points, consolidated alerts, automation.
  • Capacity planning: manage growth with one purchase as well as plan my depreciation of assets easier.

What is most valuable?

The most valuable feature of this solution is the automation and integration points with other automation tools.  

What needs improvement?

Having a native replication would be an improvement.

For how long have I used the solution?

I have been using this solution for three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Managing56d7 - PeerSpot reviewer
Managing Director at a tech services company with 10,001+ employees
Real User
Jun 5, 2019
Allows for flexibility across the hybrid cloud
Pros and Cons
  • "I like the new releases that Dell EMC is doing with VMware. They are allowing for flexibility across the hybrid cloud. This allows organizations to use containers and to be able to move into the public cloud, but also not have lock-in. They can come back to the private cloud when they want to, so it's creating a lot of flexibility across the stack."
  • "By going with the VxRail and full speed of VCM and VCF, it's a much greater investment and creates a greater flexibility and scalability for the customer."
  • "It still has some maturity to grow. It needs to be more tightly integrated with its own family of products. It has shown that it is open with the other products within the market, through its stack, but it needs to have the proof in the market (with use-cases), and it has to have the scalability with the integration."
  • "It still has some maturity to grow. It needs to be more tightly integrated with its own family of products."

What is our primary use case?

It is part of the VMware stack for our data center and cloud.

How has it helped my organization?

I'm one of the architects for hybrid cloud. I like the new releases that Dell EMC is doing with VMware. They are allowing for flexibility across the hybrid cloud. This allows organizations to use containers and to be able to move into the public cloud, but also not have lock-in. They can come back to the private cloud when they want to, so it's creating a lot of flexibility across the stack.

What is most valuable?

Looking at the modernization and flexibility with VCM and VCF into the cloud.

What needs improvement?

We would like to see tighter integration with Pivotal, because we're looking for end-to-end transformation and tight integration. So, we would like to see the Dell EMC family have stronger integration with their products, as this would be the best thing.

It still has some maturity to grow. It needs to be more tightly integrated with its own family of products. It has shown that it is open with the other products within the market, through its stack, but it needs to have the proof in the market (with use-cases), and it has to have the scalability with the integration.

What do I think about the stability of the solution?

It is a lot more stable than it used to be.

What do I think about the scalability of the solution?

It's a lot more scalable than it was. With the combination of the stack, I just recently went to training two weeks ago. For somebody who had been certified in VMware, then sort of stopped using it, I'm back as a proponent of using the solutions across the hybrid cloud and within the data center consolidation and hybrid cloud solutions.

How are customer service and technical support?

I have not used technical support. I've just been going to technical training as a partner.

How was the initial setup?

It should be straightforward. That's what we're trying to do. We are trying to make it straightforward.

What about the implementation team?

I lead the largest integrator group that we're partnering with.

What was our ROI?

The real ROI is the benefit of being able to do a true hybrid cloud, not having to move from CAPEX to OPEX in a pure break. 

It is also being able to have the flexibility without having lock-in. By being able to use skills that you already have within your data center, you can optimize those as you are adding-on public cloud skills. Then, you can continue to build upon those skills with flexibility and immediate use them within the market.

Although, everybody tries to say that public cloud can be more cost-effective. By having that flexibility that fits your business need, there is a greater business case and value case for the business to create that flexibility. By going with the VxRail and full speed of VCM and VCF, it's a much greater investment and creates a greater flexibility and scalability for the customer.

Which other solutions did I evaluate?

Dell has a really strong set of solutions, probably the best in the market.

What other advice do I have?

The first thing they should do is look at their overall enterprise architecture. Don't immediately follow the advice and take the jump to move. What they want to do is look at the investments that they've already made, and look at what the future state is that they want to go to, not just for that one simple solution. They need to look at what's their entire enterprise architecture future state, then consider everything: skills, interoperatability, integration, and future scalability. Then, look at the solution that they want to go with because they want that flexibility. They should be able to not only move to the public cloud, but be able to move back to the private cloud, and understand what's the cost of their legacy.

They should be looking at replace, refactor, and retire. How long is it going to take them to retire? You don't want to just rush into retiring your applications or replacing them if they're applications that are not coasting a lot to maintain, or you don't do a lot with them. Then, retiring those applications should be a thoughtful, longer process. It's okay to consolidate them and continue to run them on your VMware environment.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
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