I am working for a service provider, we provide IT services for our customer in Egypt. I have deployed this solution in approximately 10 companies. The solution provides many components into one box for data centers.
PreSales Manager at UC-Solutions
Simple management, one portal easy access, and fully integrated
Pros and Cons
- "Dell owns the EMC, EMC owns VMware, and there are many other interconnections throughout the industry which allows a fully integrated solution from a technical perspective."
- "There is limited support for SAP HANA with this solution."
What is our primary use case?
What is most valuable?
When it comes to valuable features there are two different areas. From the business perspective, it is a lot cheaper, simple to manage, and easy to store in a small data center. You will only need small preparations for all the credential from the data center. From a technical perspective, you are able to manage all your data centers from one portal.
Dell owns the EMC, EMC owns VMware, and there are many other interconnections throughout the industry which allows a fully integrated solution from a technical perspective. If you open a ticket related to hardware or software it is from the same portal.
Additionally, we do not have a lot of issues with the customers related to the workloads or any sort of business related to this solution, we do not have issues with compatibility.
What needs improvement?
There is limited support for SAP HANA with this solution. Sometimes there are customers we have that want a solution based on SAP HANA and it is not compatible.
For how long have I used the solution?
I have been using this solution for three years.
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VxRail
April 2025

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What do I think about the stability of the solution?
We have found the solution to be stable.
What do I think about the scalability of the solution?
The solution has scaled well for us. When you need to scale up all you need to have is additional nodes to insert, power them on, pre-configure, and it is in production.
How are customer service and support?
The support was very fast at responding and resolving issues in all the tickets we created with them.
How was the initial setup?
The installation is very straightforward. You forward your IP, password, and some other information then you are done.
What about the implementation team?
The deployment is based on two scenarios, the budget and the software that would be running over the virtual machines in VMware and on this solution.
There are multiple series within this solution, we have to select the right sizing for the customer needs. If the company needs to implement SAP, Oracle, or regular infrastructure, based on this information we provide the solution business series. There are many things to consider, what is the nodes needed for the configuration, this could be three, four, five, etc. Which license is required with VMware, either standard or enterprise. Staying within the budget is important, this solution can be expensive and is based partially on the workloads that they will work on.
What's my experience with pricing, setup cost, and licensing?
The solution is priced well for businesses.
What other advice do I have?
One of the issues I come across when we implement the solution is our customer's technical team do not have the knowledge of VMware and the technical operational components. They need to be trained very well before they start using the solution.
If you are wanting to improve your data centers this solution is one small box that can be used in a data center providing low power consumption and requiring minimal administration. You are almost able to combine all the business into one.
I rate VxRail a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

Director of Maritime Geoinformation at ARMADA DEL ECUADOR
Elastic and scalable solution
Pros and Cons
- "VxRail has improved out organization because we are trying to be a little more proactive and elastic. We are trying to change our conventional approach to development."
- "Deployment was not initially straightforward for us. We had an incompatibility issue that was very difficult for Dell Professional Service to solve."
What is our primary use case?
Our primary use case for VxRail right is deploying management systems. We are trying to consolidate some infrastructure.
How has it helped my organization?
VxRail has improved out organization because we are trying to be a little more proactive and elastic. We are trying to change our conventional approach to development. So this kind of solution is very suitable for data and that approach.
What needs improvement?
It could be very interesting to integrate VxRail with vSAN Ready Nodes, which we also use. Both solutions were built by Dell. vSAN Ready Nodes is another family of products, but with the same building blocks as VxRail, I think. VxRail easier to manage and deploy, but it is a little more expensive, and vSAN Ready Nodes would work better for some of our clients' use cases.
It would be good to have both of these solutions on the same dashboard. We don't want to have two management domain. It would be great for us to have these two Dell solutions integrated.
Dell could do more to help customers understand the real value proposition of this solution, especially related to deployment and scaling. A lot can be done with this solution. For example, it can be used for coverage bonds for virtual machines or as a solution for disaster recovery. This is important for customers with critical infrastructures.
In-person training and online training tools could be great, as well. Including training in the bundle with the equipment would be beneficial for us.
For how long have I used the solution?
We have been using VxRail for two years.
How are customer service and technical support?
Ecuador is a small market, so we do not have much access to local tech support. There are a lot of local commercial channels and partners, but not so much technical support. I think we only have two or three channels.
Which solution did I use previously and why did I switch?
Before switching to VxRail, we had a very common solution that utilized Blade servers. We switched because we wanted something more elastic and scalable.
How was the initial setup?
Deployment was not initially straightforward for us. We had an incompatibility issue that was very difficult for Dell Professional Service to solve. We had people from different countries trying to solve it. We were deploying the regional product but something with the version was inconsistent. It was a special case, but was very difficult to identify and to solve. It took us about two days.
Once we solved that issue, deployment was very easy. It took maybe an hour and was really easy.
What's my experience with pricing, setup cost, and licensing?
The impression we got from the technical papers was that it would be very easy and quick to deploy this solution, but it was not. However, after we dealt with those issues, the solution was very solid, very easy. It wasn't easy to configure, but right now it's very stable. We are happy with that.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
VxRail
April 2025

Learn what your peers think about VxRail. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
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Infrastructure Senior Specialist at a financial services firm with 51-200 employees
With SSD cache managed by vSAN technology, all servers have a faster experience
Pros and Cons
- "It is the most valuable Software Defined Storage ever to manage all storage workloads, and also offers high availability."
- "We spend around six months waiting for a confirmation and firmware upgrade to confirm this step."
How has it helped my organization?
What is most valuable?
vSAN: It is the most valuable Software Defined Storage ever to manage all storage workloads, and also offers high availability.
What needs improvement?
It still has compatibility issues with the latest version of VMware vSphere 6.5. In fact, we spend around six months waiting for a confirmation and firmware upgrade to confirm this step.
What do I think about the stability of the solution?
Only in replication using native RP4VM software.
What do I think about the scalability of the solution?
No issues.
How are customer service and technical support?
They are always in touch with us doing whatever they can.
Which solution did I use previously and why did I switch?
I used to use traditional infrastructure (blade servers and SAN storage). I switched for scalability and for the fast-growing data center that I have.
How was the initial setup?
It is a little complex. We had a lot of technical discussions to set a proper plan and basic architecture.
What's my experience with pricing, setup cost, and licensing?
Most of hyper-converged solutions require additional licenses for the virtualization layer (like VMware). Nutanix, for example, offers their solution (Acropolis) for free. So, you have to revisit your needs and budget.
Which other solutions did I evaluate?
Nutanix, Cisco HyperFlex, and HPE Hyper Converged.
What other advice do I have?
It is good choice if you are looking for flexibility and scalability for the future.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Ingénieur Avant vente at CFAO Technologies
It's simple to upgrade and patch, so you don't have to check every component to see if it's compatible
Pros and Cons
- "For me, VxRail's most valuable feature is its life-cycle management."
- "I would like to see VxRail add duplication features to its hybrid solution."
What is our primary use case?
We're integrators, and we have clients in various industries, including banking and energy. In general, VxRail is used to virtualize our customers' platforms. For example, some use it for Active Directory or their email solution for Microsoft Exchange. In addition to VxRail, we work with a storage array solution from Dell EMC with other servers. We use IBM Power System for our backup solution.
What is most valuable?
For me, VxRail's most valuable feature is its life-cycle management.
What needs improvement?
I would like to see VxRail add duplication features to its hybrid solution.
What do I think about the stability of the solution?
VxRail is highly stable.
What do I think about the scalability of the solution?
VxRail is scalable. If you want to add more computer storage, you only need to add a remote.
How are customer service and support?
Dell EMC support is very responsive and helpful.
How was the initial setup?
It's quick and easy to initialize the cluster in VxRail. You can have your cluster up and ready in a few minutes. To deploy and maintain VxRail, we need one person for the solution and another for networking.
What was our ROI?
Return on Investment is something you can see on the customer side, but this is a new solution that we deployed this year, so we would need to wait three years to calculate the return.
What other advice do I have?
I rate VxRail nine out of 10. It's a good solution that's easy to manage. It's simple to upgrade and patch, so you don't have to check every component to see if it's compatible.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Pre-Sale Specialist at a computer software company with 201-500 employees
A stable solution which allows total integration of hardware and software into a single model
Pros and Cons
- "A valuable feature of the solution is that it allows everything to be integrated into a single model, comprised of hardware and software."
- "When using hybrid nodes, such as VxRail, there should not be compression and deduplication, only in All-Flash nodes."
What is most valuable?
A valuable feature of the solution is that it allows everything to be integrated into a single model, comprised of hardware and software.
What needs improvement?
When using hybrid nodes, such as VxRail, there should not be compression and deduplication, only in All-Flash nodes. So, it's about improvement. It's good to see deduplication in hybrid nodes.
For how long have I used the solution?
I have been working with VxRail for around one year.
What do I think about the stability of the solution?
I am satisfied with the stability. To my knowledge, our customers don't have any problems with the solution.
How was the initial setup?
As I am not an engineer, I am not in a position to talk about the installation. I do not have familiarity with implementation.
What's my experience with pricing, setup cost, and licensing?
I do not believe that the price should be lower. I feel it to be reasonable. This is because we can compare blade with blade server, MX7000 for example, when it comes to buying VMware products, meaning it will not act like a true hyper converged infrastructure.
Which other solutions did I evaluate?
I prefer VxRail to that of HyperFlex, because the VMware facilitates the configuration of two or more disk groups. Yet, HyperFlex offers one test drive and separate capacity drives, so this group only handles one load.
My knowledge of HyperFlex is limited, which is why I am in the process of comparing it with the solution.
What other advice do I have?
Everything is balanced in the solution. The hardware is integrated with VMware.
VxRail is a good solution. It offers easy administration, including updates, along with a central console enabling complete visibility of management, administration and monitoring.
I rate VxRail as a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Solutions Architect at a tech services company with 1,001-5,000 employees
It's a simple, decent solution for customers with a small footprint
Pros and Cons
- "It's somewhat hard to speak about specific features, but I like VxRail's simplicity and ease of use. It's a decent solution for customers with a small footprint. If you're operating a big data center, it's not easy to position VxRail or HCI solutions, but when you have a small customer managing many different components, it's easier to work only with one solution."
- "If VxRail could also offer file services in addition to virtualization, that would be nice because sometimes people want to complement their environment with file services, and you don't have that in VxRail."
What is most valuable?
It's somewhat hard to speak about specific features, but I like VxRail's simplicity and ease of use. It's a decent solution for customers with a small footprint. If you're operating a big data center, it's not easy to position VxRail or HCI solutions, but when you have a small customer managing many different components, it's easier to work only with one solution.
What needs improvement?
If VxRail could also offer file services in addition to virtualization, that would be nice because sometimes people want to complement their environment with file services, and you don't have that in VxRail.
For how long have I used the solution?
I've been working with VxRail for several years.
What do I think about the stability of the solution?
VxRail is stable.
What do I think about the scalability of the solution?
VxRail is not an easy tool for selling big projects or a lot of services.
Which solution did I use previously and why did I switch?
VxRail is comparable to vSAN, which is the same product but more integrated.
Nutanix offers more services, and it can behave as object storage, file server storage, or Sun storage, whereas VxRail is more of a virtualization solution. Also, Nutanix can work independently of VMware. That's an advantage for some customers because VMware is costly, so it increases your budget if you go with VMware and VCF. However, I can't say which is better for HCI. If something works with VMware, it works on VxRail. It's in the scope of VMware, so I don't see any restrictions.
How was the initial setup?
Setting up VxRail is straightforward.
What other advice do I have?
I rate VxRail eight out of 10. I'm very satisfied with the product.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Station Manager at a tech services company with 51-200 employees
Deployment is simple because everything is already built into the finished product
Pros and Cons
- "Depending on your architecture type, it's simple to manage and implement VxRail compared to other solutions. That's why most of our customers use it."
- "Sometimes during implementation, you can some scripting errors. And there are some issues when we update the version. There are some issues like the version will not get updated or stable at some time. Dell needs to resolve these problems, we don't waste time fixing them."
What is our primary use case?
We mostly provide VxRail for companies that need to integrate different solutions. It's an embedded solution with storage, computing, and networking parts. Most customers use it because for integration. Our clients are mostly government agencies, educational companies, and enterprise labor.
How has it helped my organization?
Depending on your architecture type, it's simple to manage and implement VxRail compared to other solutions. That's why most of our customers use it.
What is most valuable?
The most valuable aspect of VxRail is its management capability, especially during deployment. It has so many built-in features.
What needs improvement?
Sometimes during implementation, you can some scripting errors. And there are some issues when we update the version. There are some issues like the version will not get updated or stable at some time. Dell needs to resolve these problems, we don't waste time fixing them.
For how long have I used the solution?
We've been actively implementing VxRail solutions for different projects at various companies for two years, and we've worked with several series of VxRail solutions.
What do I think about the stability of the solution?
VxRail is very stable, and you can upgrade it as needed. It will prompt you to update if there are any updates available.
What do I think about the scalability of the solution?
VxRail is scalable. You can add up to 64 nodes in a single cluster. Anytime you need to scale up or scale out, you can add hard disks on the node or you can add the node itself to the cluster. The scale depends on the customer's requirements. They put out a bid proposal and based on that, we propose the solution they need. It's VxRail most of the time. We first visit their site and look at the solutions in their existing environment. Then based on that, we provide the best solution, which is usually VxRail.
How are customer service and support?
Dell support is proactive. I'm happy with their support. They're active and supportive.
Which solution did I use previously and why did I switch?
In addition to this hyperconverged solution, we have implemented CI Converged solutions, which is a Dell EMC product. However, we recommend the HCI solution for most companies.
How was the initial setup?
Deployment is simple because everything is already built into the finished product. Implementation will not take as long as other products. The management is also straightforward. It has its own support that integrates directly through the network with the vendor. The vendors can automatically log into the system and support the customer. This and other features make VxRail more accessible to our customers.
I've deployed it so many times, including the mounting, nodes, cabling, visualizing, and configuring everything until it gets into production. The full deployment takes a day at most. The maintenance can either be physical or software maintenance. If there are any issues with the physical part, we do the RME process to get the hardware directly from the vendor. If there is a software issue, it's usually an issue we've seen before, so we can troubleshoot it ourselves. If there are any issues we can't resolve, we create a support ticket for the vendors to log into the system and do the maintenance directly.
What other advice do I have?
I rate VxRail eight out of 10. It's a good solution compared to the three-tier architecture, especially for companies that need educational sector services for VDI solutions. It's better to base this on Dell EMC. In the computer, this three-tier architecture is like a docking sensor in your box solutions to use, implement, and manage.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Handles complex environments, reliable, but needs more integration
Pros and Cons
- "One beneficial feature is that the solution can handle complex environments."
- "The product could support and have more compliance with other vendors."
What is most valuable?
One beneficial feature is that the solution can handle complex environments.
What needs improvement?
The product could support and have more compliance with other vendors. It is a big problem that you can not choose any other vendors and must only buy VxRail equivalents, such as Lenel.
Some additional features in the next release should include support for duplication and compression. There should also be more support features on private and hybrid clouds.
For how long have I used the solution?
I have been using the solution for approximately three years.
What do I think about the stability of the solution?
The stability of the solution is satisfactory, we did not experience any bugs or problems.
What do I think about the scalability of the solution?
The scalability could be improved because of the lack of other vendor support.
What's my experience with pricing, setup cost, and licensing?
The solution can be pricey depending on the project. I do not think there are any additional costs to the standard license fees.
Which other solutions did I evaluate?
I have used Nutanix in the past and there are some features I prefer over this solution. For example, it has better support.
What other advice do I have?
I rate VxRail a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller

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