It is part of the VMware stack for our data center and cloud.
Managing Director at a tech services company with 10,001+ employees
Allows for flexibility across the hybrid cloud
Pros and Cons
- "I like the new releases that Dell EMC is doing with VMware. They are allowing for flexibility across the hybrid cloud. This allows organizations to use containers and to be able to move into the public cloud, but also not have lock-in. They can come back to the private cloud when they want to, so it's creating a lot of flexibility across the stack."
- "It still has some maturity to grow. It needs to be more tightly integrated with its own family of products. It has shown that it is open with the other products within the market, through its stack, but it needs to have the proof in the market (with use-cases), and it has to have the scalability with the integration."
What is our primary use case?
How has it helped my organization?
I'm one of the architects for hybrid cloud. I like the new releases that Dell EMC is doing with VMware. They are allowing for flexibility across the hybrid cloud. This allows organizations to use containers and to be able to move into the public cloud, but also not have lock-in. They can come back to the private cloud when they want to, so it's creating a lot of flexibility across the stack.
What is most valuable?
Looking at the modernization and flexibility with VCM and VCF into the cloud.
What needs improvement?
We would like to see tighter integration with Pivotal, because we're looking for end-to-end transformation and tight integration. So, we would like to see the Dell EMC family have stronger integration with their products, as this would be the best thing.
It still has some maturity to grow. It needs to be more tightly integrated with its own family of products. It has shown that it is open with the other products within the market, through its stack, but it needs to have the proof in the market (with use-cases), and it has to have the scalability with the integration.
Buyer's Guide
VxRail
April 2025

Learn what your peers think about VxRail. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,823 professionals have used our research since 2012.
What do I think about the stability of the solution?
It is a lot more stable than it used to be.
What do I think about the scalability of the solution?
It's a lot more scalable than it was. With the combination of the stack, I just recently went to training two weeks ago. For somebody who had been certified in VMware, then sort of stopped using it, I'm back as a proponent of using the solutions across the hybrid cloud and within the data center consolidation and hybrid cloud solutions.
How are customer service and support?
I have not used technical support. I've just been going to technical training as a partner.
How was the initial setup?
It should be straightforward. That's what we're trying to do. We are trying to make it straightforward.
What about the implementation team?
I lead the largest integrator group that we're partnering with.
What was our ROI?
The real ROI is the benefit of being able to do a true hybrid cloud, not having to move from CAPEX to OPEX in a pure break.
It is also being able to have the flexibility without having lock-in. By being able to use skills that you already have within your data center, you can optimize those as you are adding-on public cloud skills. Then, you can continue to build upon those skills with flexibility and immediate use them within the market.
Although, everybody tries to say that public cloud can be more cost-effective. By having that flexibility that fits your business need, there is a greater business case and value case for the business to create that flexibility. By going with the VxRail and full speed of VCM and VCF, it's a much greater investment and creates a greater flexibility and scalability for the customer.
Which other solutions did I evaluate?
Dell has a really strong set of solutions, probably the best in the market.
What other advice do I have?
The first thing they should do is look at their overall enterprise architecture. Don't immediately follow the advice and take the jump to move. What they want to do is look at the investments that they've already made, and look at what the future state is that they want to go to, not just for that one simple solution. They need to look at what's their entire enterprise architecture future state, then consider everything: skills, interoperatability, integration, and future scalability. Then, look at the solution that they want to go with because they want that flexibility. They should be able to not only move to the public cloud, but be able to move back to the private cloud, and understand what's the cost of their legacy.
They should be looking at replace, refactor, and retire. How long is it going to take them to retire? You don't want to just rush into retiring your applications or replacing them if they're applications that are not coasting a lot to maintain, or you don't do a lot with them. Then, retiring those applications should be a thoughtful, longer process. It's okay to consolidate them and continue to run them on your VMware environment.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.

Lead Service Engineer at a healthcare company with 10,001+ employees
It is very stable and easy to scale out
Pros and Cons
- "The most valuable feature is its high performance."
- "There are still some features which aren't built into Cisco, like virtualized networking, that use its applications. However, these can be purchased through another product as an additional licensing cost to us."
What is our primary use case?
We use it to consolidate our data center footprint.
How has it helped my organization?
Hyper-converged solutions seem a lot easier to manage, especially with the single pane of glass view into all the management pieces of it.
What is most valuable?
The most valuable feature is its high performance.
The single pane of glass manager is a lot easier than having multiple systems to manage.
Being able to call one vendor instead of multiple vendors is a lot easier.
What needs improvement?
There are still some features which aren't built into Cisco, like virtualized networking, that use its applications. However, these can be purchased through another product as an additional licensing cost to us.
What do I think about the stability of the solution?
It is very stable. We've had no issues. The only thing that we have had to replace is the disk.
What do I think about the scalability of the solution?
It is very easy to scale out.
How are customer service and technical support?
We have used technical support for disk replacement.
Which solution did I use previously and why did I switch?
We had legacy ESX infrastructure previously. It really came down to consolidating our data center, which is what drove our solution switch.
How was the initial setup?
We had Dell EMC Professional Services come in and install it, then do the handover and some training,
What about the implementation team?
We worked with Dell EMC directly. Our experience with them was great.
Which other solutions did I evaluate?
We looked at Cisco and HPE. A lot of what drove of our decision is because VxRail is VMware integrated, so it was easy to manage and learn.
What other advice do I have?
We are happy with the product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
VxRail
April 2025

Learn what your peers think about VxRail. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,823 professionals have used our research since 2012.
Senior Consultant at global brands
Perfect, easy to manage, very scalable, and very stable
Pros and Cons
- "The simplicity and manageability of VxRail are most valuable. We have a very good experience with this product. Its stability and scalability are also very good."
- "The most important thing that I want to be included in this solution is the VMware license. Its deployment time can be quicker so that instead of 40 minutes, it takes 10 minutes."
What is our primary use case?
We have deployed it in our lab in our organization for POCs. We have its latest version.
I am responsible for presales and solution architecture for HCI VxRail. It is suitable for any business, such as financial, telecom, education, etc.
What is most valuable?
The simplicity and manageability of VxRail are most valuable. We have a very good experience with this product. Its stability and scalability are also very good.
What needs improvement?
The most important thing that I want to be included in this solution is the VMware license.
Its deployment time can be quicker so that instead of 40 minutes, it takes 10 minutes.
For how long have I used the solution?
I have been using VxRail for four years.
What do I think about the stability of the solution?
It is the most stable solution I have come across.
What do I think about the scalability of the solution?
I have scaled it many times, and its scalability is very good. You can scale out and scale up as much as you need, which is a great thing.
It is suitable for small, medium, and large businesses. We have almost 500 users.
How are customer service and technical support?
I have contacted them many times. The best thing about their support is that there is single support for software, hardware, and networking.
How was the initial setup?
It is very straightforward, but it would be great if it can be done in 10 minutes rather than 40 minutes.
What's my experience with pricing, setup cost, and licensing?
It has a yearly subscription. It can be for one year, three years, or five years.
What other advice do I have?
I would 100% recommend this solution to others. I am very happy with this product.
I would rate VxRail a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
SE Infrastructure at a tech services company with 11-50 employees
Data infrastructure solution that offers high performance at a reasonable price
Pros and Cons
- "VxRail has improved our organization by providing our admin team with an easy-to-use interface."
- "The upgrade packages require a lot of bandwidth. This could be reduced for an improved experience."
What is our primary use case?
Our customers who have the old infrastructure and are looking for high-performance and modern infrastructure, use VxRail.
How has it helped my organization?
VxRail has improved our organization by providing our admin team with an easy-to-use interface.
What needs improvement?
The upgrade packages require a lot of bandwidth. This could be reduced for an improved experience.
For how long have I used the solution?
I have been using this solution for four years.
What do I think about the stability of the solution?
This is a stable solution.
How are customer service and support?
The technical support for this solution is great. I would rate it a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used a different open-source product but it was not easy to manage which is why we switched.
How was the initial setup?
The initial setup is straightforward. The time it takes to set up depends on the size of the cluster. For a mid-size cluster of 12 nodes, it usually takes one to two days.
What was our ROI?
We have seen a return on the investment due to how easy this solution is to use and the time it frees up for our staff.
What's my experience with pricing, setup cost, and licensing?
Its pricing is reasonable compared to other products.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Systems Engineer at Dimension Data
Quick implementation, highly scalable, but slow upgrading
Pros and Cons
- "The implementation was quick, we used a checklist and it took approximately one hour."
- "We used an integrator team for the implementation of the solution. The one person who takes care of the maintenance of VxRail, such as upgrading the software. The upgrading takes too long. We have many nodes which takes a long time, they need to improve the speed of the upgrades"
What is our primary use case?
We are using VxRail for our internal applications and databases.
For how long have I used the solution?
I have been using VxRail for approximately three years.
What do I think about the scalability of the solution?
I have found VxRail software can scale very well.
We have approximately 100 users using this solution. We are planning to increase our usage.
How was the initial setup?
The implementation was quick, we used a checklist and it took approximately one hour.
What about the implementation team?
We used an integrator team for the implementation of the solution. The one person who takes care of the maintenance of VxRail, such as upgrading the software. The upgrading takes too long. We have many nodes which takes a long time, they need to improve the speed of the upgrades
What's my experience with pricing, setup cost, and licensing?
We pay for annual support from VxRail.
What other advice do I have?
I would recommend this solution to others.
I rate VxRail a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sales Manager at a tech services company with 201-500 employees
Easily scalable thanks to HCI infrastructure; first layer of tech support has room for improvement
Pros and Cons
- "The most valuable feature for me in this latest release has been the ability to add a compute or storage node. In the previous release, if I wanted to add only the compute mode, I need to buy a full node, including both compute and storage. That is no longer the case; I can upgrade whatever I want one based on my demand."
- "Some of the features of the hyperconverged infrastructure could be integrated with external storage. Right now, for example, if I have surveillance going, I need to purchase very cheap storage. So, an integration between the hyperconverged infrastructure and external storage would be good."
What is our primary use case?
We are using the VxRail hyperconverged infrastructure to host some of our applications' virtual machines. We have customized this virtual machine and our applications serve different departments within the company.
What is most valuable?
The most valuable feature for me in this latest release has been the ability to add a compute or storage node. In the previous release, if I wanted to add only the compute mode, I need to buy a full node, including both compute and storage. That is no longer the case. I can upgrade whatever I want one based on my demand.
What needs improvement?
It would be great to have a mechanism that identifies whether or not the configuration has been done well. Right now, we are doing that manually. A compliance check would be a helpful feature.
Some of the features of the hyperconverged infrastructure could be integrated with external storage. Right now, for example, if I have surveillance going, I need to purchase very cheap storage. So, an integration between the hyperconverged infrastructure and external storage would be good.
For how long have I used the solution?
I have been using VxRail for almost three years now.
What do I think about the stability of the solution?
The stability and performance of VxRail are excellent.
What do I think about the scalability of the solution?
VxRail is very scalable. This is one of the advantages of hyperconverged infrastructure: Whenever you need to scale, all you have to do is add a node. We use this product on a daily basis.
How are customer service and support?
The first layer of technical support is not well equipped to help you identify the root cause of issues. However, the second level is.
There is room for improvement with the first level of technical support.
How was the initial setup?
The initial setup was not complex, it was very straightforward. Deployment took us three to four days.
The maintenance we do on it now is mostly preventative.
We have two people working on VxRail.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable considering the value of this product.
There are no additional licensing and support costs.
What other advice do I have?
I would recommend this product to other users.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Infrastructure Specialist at a financial services firm with 10,001+ employees
A good solution for solving performance problems in the VDI environment
Pros and Cons
- "VxRail performs well in the VDI environment."
- "I wish for the performance environment to be improved."
What is our primary use case?
I don't know which version we are using.
I use VxRail as a VDI solution in my environment.
What is most valuable?
We use the solution to solve our performance problems in the environment. In spite of the great expense, I needed to deploy a good alternate solution for our VDI clients, as there was a need to address the slow pace of the VDI and other deployment issues.
What needs improvement?
I wish for the performance environment to be improved.
For how long have I used the solution?
We have been using VxRail for approximately one month.
What do I think about the stability of the solution?
The stability is fine.
What do I think about the scalability of the solution?
We may need more nodes next year. At the present time, the solution is fine as we support only 200 users. However, I will need to have these capabilities for approximately 1,500 users, although I cannot specify the exact number.
How are customer service and technical support?
For the moment, the support is okay.
How was the initial setup?
I am not in a position to assess the difficulty or duration of the deployment as this is done with our partner, who sends it to us only after the implementation and deployment are completed.
What's my experience with pricing, setup cost, and licensing?
The solution is very expensive.
What other advice do I have?
We support 200 users.
VxRail performs well in the VDI environment. We feel it to be a good solution.
I rate VxRail as a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems Engineer at a government with 1,001-5,000 employees
Easy to use with orchestrating network, storage, and compute under one umbrella
Pros and Cons
- "I like that there is a dependency on the storage controller."
- "I would love to see license migration from one host to another."
What is most valuable?
I like the simplicity of the orchestrating network, storage, and compute under one umbrella.
The footprint is very minimal too. For management operations, the VxRail appliance is easy to use.
I like that there is a dependency on the storage controller.
What needs improvement?
I would like to see how they work with multiple vendors and not just with their own branded hardware.
One of the complications in teaming is the number of patches that are required, which is too high.
This is also a challenge when your infrastructure might be legacy and you want the latest platform installed. Most of the ports might already be consumed and you have very few ports available for your new deployment, and due to the SEI, you are required to have a high port density.
I would love to see license migration from one host to another.
For how long have I used the solution?
I have been working with this solution for a year.
We are using the latest version.
What do I think about the stability of the solution?
For now, it has been stable.
We have posted a really critical application and so far it's been great.
How are customer service and technical support?
I have not dealt with technical support from VxRail yet. We have not had any issues.
How was the initial setup?
The initial setup was straightforward.
It took less than a week to deploy, without dedicating full days. It was approximately two to three hours a day for this particular job.
It comes with preloaded ESX sites, it's about how you configure it.
What other advice do I have?
I would totally recommend this product. If you have a good proportion or, if their infrastructure requirement has a higher compute, proportionally designed storage, and memory, then go for higher VxRail, which is the ACI platform. Instead, if your computing requirement is higher and the storage of memory doesn't really matter, the benefits of hyper-converged infrastructure are not for you.
I would rate VxRail an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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