VxRail is a simple, efficient solution. It's easy to upgrade and scale the solution. If we increase our user base, we can easily scale it out. We have several thousand using it now.
EUC Consultant
It's a simple, efficient solution, but upgrades take too long
Pros and Cons
- "VxRail is a simple, efficient solution. It's easy to upgrade and scale the solution. If we increase our user base, we can easily scale it out. We have several thousand using it now."
- "When we have a vulnerability or we need to upgrade VxRail, it takes a long time. It takes eight hours each time we upgrade."
What is most valuable?
What needs improvement?
When we have a vulnerability or we need to upgrade VxRail, it takes a long time. It takes eight hours each time we upgrade.
For how long have I used the solution?
I've been using VxRail for six or seven years.
What do I think about the stability of the solution?
VxRail is stable. However, it's not a central solution, so we can lose some information, logs, and data when we remove a node. The efficiencies must be improved. For example, in Nutanix, when you move or remove a node, you get any errors or warnings, and you can work as well. But removing nodes in VxRail could cause some issues. You have to put the node in maintenance mode then reboot the rest.
Buyer's Guide
VxRail
January 2026
Learn what your peers think about VxRail. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,733 professionals have used our research since 2012.
How are customer service and support?
I haven't used Dell EMC support. My colleagues made a ticket with Dell EMC one year ago, but it's a strong solution. When we have an issue, it's usually not a problem with the hardware solution or the infrastructure. We more often have issues with the system close to the baseline solution, like the VMware app or Zoom. When we have trouble with those solutions, we make a support ticket with VMware support, etc., not Dell support.
How was the initial setup?
You don't have to be an expert to install VxRail. To install the node, you just follow the steps from Dell EMC, and you can install the solution in one sitting. It only takes one person to install. We have 30 engineers on my team, but only three are responsible for maintaining VxRail.
What's my experience with pricing, setup cost, and licensing?
We have a three-year subscription.
What other advice do I have?
I rate VxRail seven out of 10. Maybe when they put out the new version, I'll rate it eight. I would recommend it to others.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data Center Solution Manager at a computer software company with 51-200 employees
It's easy to implement and expand
Pros and Cons
- "VxRail can manage the whole cluster at the same time, so it's easy to expand. VxRail has more features vSAN ReadyNodes that make it easier to implement from scratch."
- "if we're looking at costs, Nutanix will win because it allows flexibility in the type of hardware you can use."
What is our primary use case?
I work for a telecom company, and we're using VxRail internally.
What needs improvement?
There are multiple things that have space for improvement. The most important are the features related to VMware, vSphere, vCenter, etc.
For how long have I used the solution?
We've been using VxRail since it was released around five years ago.
What do I think about the stability of the solution?
VxRail is stable.
What do I think about the scalability of the solution?
VxRail is scalable. There have been few problems with VxRail in general. We've had some tickets, but it's generally okay.
How was the initial setup?
The most valuable aspect of VxRail is its ease of implementation. It's not like the ReadyNodes. When you create the adjacent file and manage it with the customer, then the implementation will not take much time. VxRail can manage the whole cluster at the same time, so it's easy to expand. VxRail has more features vSAN ReadyNodes that make it easier to implement from scratch.
What's my experience with pricing, setup cost, and licensing?
Once we get a deal registration, we'll be fine.
Which other solutions did I evaluate?
We've looked at alternatives like Nutanix and VMware vSAN ReadyNode. In terms of management, VxRail is much more expandable. VxRail manager's built-in monitoring tool is a nice feature available in VxRail, but not in ReadyNodes. We don't see many features missing in VxRail but present in other solutions.
Nutanix is a good competitor for VxRail, and Nutanix's software is helping to position it in the market better. Nutanix's software is better than vSAN's, but VxRail is better overall. However, if we're looking at costs, Nutanix will win because it allows flexibility in the type of hardware you can use.
What other advice do I have?
I rate VxRail nine out of 10. VxRail is well-positioned in the hyperconverged infrastructure segment, but I still think there is a place in the market for Nutanix.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Buyer's Guide
VxRail
January 2026
Learn what your peers think about VxRail. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,733 professionals have used our research since 2012.
Pre sales Engineer at a computer software company with 10,001+ employees
Compatible with vSAN and a less disruptive way to migrate to a more scalable architecture
Pros and Cons
- "Management of the hardware and software in one console is the most valuable feature. It's also compatible with vSAN."
- "Technically speaking, the vCenter and the administration of the integration of the vCenter could be improved."
What is our primary use case?
The main reason a customer would acquire VxRail is if they're looking for a platform for more easy management of hardware and software.
I'm a presale engineer and we are a business partner with VxRail, so we sell the solution. We make consulting sales for other customers. Version 7.0 is the last version of VxRail that we've worked with.
What is most valuable?
Management of the hardware and software in one console is the most valuable feature. It's also compatible with vSAN.
What needs improvement?
Technically speaking, the vCenter and the administration of the integration of the vCenter could be improved. I know that VxRail has two options to manage the cluster with an external and internal vCenter. There are some concerns about managing the cluster with an external vCenter, which is not included in the appliance. This is the only thing that I've found to be quite complicated because if the customer has an existing platform with a vCenter and we wanted to integrate it with the new cluster of VxRail, there are some concerns about losing the external vCenter.
The second processor upgrade could be an additional feature included in the next release.
It would also be great if the second processor operated without factory reset because I have had many customers ask me about that.
What do I think about the stability of the solution?
I think there are some things to improve with the stability because I talk with the implementation engineers a lot. I don't implement the solution, but the engineers that implement and update and maintain the platform of VxRail told me that the solution sometimes gets problems with updating the versions of the firmware and the software. The software that comes on VxRail doesn't work smoothly because they have problems with updates.
What do I think about the scalability of the solution?
It's scalable. You can increase a cluster without downtime for the customer. You can add more discs and more drives for the clients. The only thing that could be improved is that when I designed the appliance with one processor, the engineers of the EMC told me that if a client has one processor and you want to upgrade the appliance with a second processor, you can do it without a factory reset of the appliance. So, if the client has an appliance cluster or nodes cluster with one processor for each appliance, and the customer wants to upgrade with a second processor for each appliance, there is another viable option because you have to reset all the clusters and delete all the data. It would be better if there was a way to make a second processor upgrade without a factory reset.
How are customer service and support?
I haven't had any experience with tech support because I'm in presales.
How was the initial setup?
When I asked for a quote for a partner that was doing the implementation, they told me that it took two people to complete the implementation.
What other advice do I have?
I would give VxRail an 8 out of 10.
The main advantage is that VxRail is integrated with vSAN. I think that most people who use VMware also use vSphere. It's like a less disruptive way to migrate a platform to a hyper-converged architecture. My main advice is that if a customer has vSAN, this is a less disruptive way to migrate to a more scalable architecture.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Director of Information Technology at a logistics company with 10,001+ employees
Highly stable, efficient, and great performance
Pros and Cons
- "VxRail has high performance and has great efficiency. There is a single place for us to manage all of our virtual machines. The ability to right-size instead of overcommit VMs is a large benefit."
- "We do not use the storage part of VxRail, we use Pure Storage to map out the VxRail because the disk performance from Pure Storage was far better than the performance of the disk on the inside of VxRail."
What is our primary use case?
We have VxRail for Hyperconverged infrastructure for our Windows and Linux VMs. We have the vRealize Suite which helps us with lifecycle management and forecasting our environments.
What is most valuable?
VxRail has high performance and has great efficiency. There is a single place for us to manage all of our virtual machines. The ability to right-size instead of overcommit VMs is a large benefit.
What needs improvement?
We do not use the storage part of VxRail, we use Pure Storage to map out the VxRail because the disk performance from Pure Storage was far better than the performance of the disk on the inside of VxRail.
I have found that Dell sales are the worst part of the organization or the blemish of their solutions. When they tell you, you are receiving something, and then down the road, you find out you actually have to buy something else in order to have the intended functionality it can be frustrating. We should have been told when purchasing this solution that we needed to purchase VMware Tanzu for private clouds.
For how long have I used the solution?
I have used VxRail within the past 12 months.
What do I think about the stability of the solution?
VxRail is highly stable. I would rate VxRail a ten out of ten for stability.
What do I think about the scalability of the solution?
The solution is scalable, it has the ability to scale up but if you go and you add clusters it can get a bit difficult. If you are adding everything new, you only add it, and then it becomes a part of a cluster, but if you started off with a small four-cluster and then you have a 12-node cluster then you want to move those machines, it can take some work.
How was the initial setup?
The installation is straightforward we have never had a problem. They could improve on the process of adding clusters. For example, when you want to add a four-node cluster to a 12-node cluster, there is a whole lot of resetting we have to do on that cluster and put it back on. We do not understand why you can not add a cluster into the same management interface. This is something they should look into.
What other advice do I have?
The only advice that I would give to those wanting to implement VxRail is to make sure that they look at what comes with the VxRail package. For example, Dell offers vRealize, which is not private cloud. They mistakenly will say that it is for private cloud but all vRealize offers are lifecycle management, the ability to do costing, and everything between public cloud and a private cloud. They will tell you that you have to buy VMware Tanzu in order to get the private cloud features. When they initially sell VxRail as hyper-converged infrastructure, they also sell it as your private cloud but there is no private cloud functionality. You have to build that on.
I rate VxRail a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Co-Founder and CEO at a consultancy with 51-200 employees
Powerful, user-friendly, and easy to manage
Pros and Cons
- "Updating the product has been very easy."
- "The cost is quite high. It's a very expensive solution to run."
What is our primary use case?
We're using three nodes appliance.
What is most valuable?
VxRail is a hyper-converged infrastructure that delivers a solution with full performance. It's scalable and easy to maintain.
The replication capabilities have been great.
We find the solution easy to manage.
The product is user-friendly and easy to navigate.
We have had zero problems so far with this product. It's quite reliable.
There is good support on offer.
It's a very quick product.
Updating the product has been very easy. Often, they let us know that there is an update pending so we can expect it.
The features are very powerful.
There are a lot of great features on offer.
We've found the scalability to be very good.
The solution is stable.
What needs improvement?
The cost is quite high. It's a very expensive solution to run.
For how long have I used the solution?
We purchased the solution originally in 2017. We've been using it for about four years or so at this point.
What do I think about the stability of the solution?
The stability of the product is great. We have not had any issues whatsoever and find it to be very reliable. The performance is good. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
VxRail is easy to scale out. That said, from 2017 until now we're using just three nodes. We haven't upgraded our VxRail to scale. Therefore, we haven't personally scaled.
How are customer service and technical support?
Dell EMC support is very, very good. They offer lots of useful information and are very friendly. We find them to be helpful and supportive. We're quite satisfied with the level of service they provide. They offer very good after-sales support. YOu can even invest in premium support.
What's my experience with pricing, setup cost, and licensing?
The product is very, very expensive, even when you are renewing. It's a problem for us as management is complaining about the price.
What other advice do I have?
I'm a customer and an end-user.
I'd recommend this solution to others. It has a lot going for it in that the performance is good and it's reliable. They have great after-sales support and is generally easy to maintain. However, it is a very expensive option and a company needs to be prepared for the price tag.
I'd rate the solution at a nine out of ten, however, if the pricing was a bit more reasonable, I would rate it higher.
Overall, I'm very impressed with the product.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Technology Infrastructure Manager at a healthcare company with 501-1,000 employees
Good integration, straightforward installation, and feature rich
Pros and Cons
- "I have found that the admin deployment, monitoring off-premises, and the many services important features. Additionally, the solution has good integration."
- "The solution is okay to scale vertically but a bit difficult to expend horizontally. For example, increasing RAM."
What is our primary use case?
We are using this solution for our business-critical application.
How has it helped my organization?
VxRail solution provides hassles free deployment for small IT team. It also provided High Availability and Scalability for future extensions.
What is most valuable?
I have found that the professional deployment services from Dell EMC, monitoring Services likes Secure Remote services , and the many others services such as patch updates. Additionally, the deployment team has demonstrated the best practice approach for the appliances.
For how long have I used the solution?
I have been using the solution for one month.
What do I think about the scalability of the solution?
The solution is quite efficient for scaling horizontal but will a bit difficult to expand vertical where on the certified engineer can authorized. For example, increasing RAM and storage.
How was the initial setup?
The installation was straightforward and took approximately five days to implement the whole stack.
What about the implementation team?
We used Dell EMC team together with local vendor team to implement the solution and we have two engineers to do the maintenance. Their knowledge and skills are outstanding.
What's my experience with pricing, setup cost, and licensing?
There is a license required for this solution.
What other advice do I have?
I would recommend this solution to others. This solution is for people who want to simplify the whole virtual data center. Initially, if you want to use virtual data center, you need to buy hardware and the license separately. After combining everything together, if anything happened to each product, you need to do a lot of troubleshooting and communicate with different parties . With this solution, it is quite straightforward. You can have a deployment team come and install it for you within a week if you provide the correct configuration. This will save you a lot of time.
I rate VxRail an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data Centre and HCI Solutions Lead at a tech services company with 51-200 employees
Great performance, easy to scale, fairly stable, and very useful for scale-out upgrades
Pros and Cons
- "There are so many features, but if I have to choose, I would go for scale-out upgrades and performance. Scale-out upgrades are very valuable. Typically, when customers engage in virtualization, they're committing themselves to run many virtual machines on a fewer number of hosts. They'll have five or six hosts, and they will run all their virtualization on vSphere. They could be having anywhere from 50 to 100 or even more virtual machines. Once all these go into production, getting downtime or getting planned maintenance windows is extremely difficult. It is something that typically businesses will frown upon. With VxRail, you can just go ahead and add a node without disrupting the existing environment, which works very well. That's why scale-out upgrades are a key feature. Its performance is also valuable. It delivers a very high number of IOPS for a hybrid configuration or an all-flash configuration. The processors that are available in the Xeon family are very powerful. They are multi-core with typically 2 gigahertz, 2.4 gigahertz, or higher frequency, so the performance is very much appreciated."
- "It would be nice if its installation can be simplified, but it is currently not too bad. They can provide deduplication and compression in hybrid configurations. To the best of my knowledge, these features are not there, and it would be nice if these are added. Some of its competitors already have these features, so it will help VxRail to have a better feature set and compete more effectively."
What is our primary use case?
It is used for server virtualization. Most of my work is around server virtualization. There has been a lot of interest lately in virtual desktop interfaces but not much is happening there. Most of the customers come for server virtualization. They generally have three-tier architecture running VMware vSphere, and they are looking to upgrade their technology for different reasons, such as performance or hardware being the end of life. Our customers are mostly using the new versions of this solution.
What is most valuable?
There are so many features, but if I have to choose, I would go for scale-out upgrades and performance.
Scale-out upgrades are very valuable. Typically, when customers engage in virtualization, they're committing themselves to run many virtual machines on a fewer number of hosts. They'll have five or six hosts, and they will run all their virtualization on vSphere. They could be having anywhere from 50 to 100 or even more virtual machines. Once all these go into production, getting downtime or getting planned maintenance windows is extremely difficult. It is something that typically businesses will frown upon. With VxRail, you can just go ahead and add a node without disrupting the existing environment, which works very well. That's why scale-out upgrades are a key feature.
Its performance is also valuable. It delivers a very high number of IOPS for a hybrid configuration or an all-flash configuration. The processors that are available in the Xeon family are very powerful. They are multi-core with typically 2 gigahertz, 2.4 gigahertz, or higher frequency, so the performance is very much appreciated.
What needs improvement?
It would be nice if its installation can be simplified, but it is currently not too bad.
They can provide deduplication and compression in hybrid configurations. To the best of my knowledge, these features are not there, and it would be nice if these are added. Some of its competitors already have these features, so it will help VxRail to have a better feature set and compete more effectively.
For how long have I used the solution?
I have been off and on working with VxRail for more than three years.
What do I think about the stability of the solution?
It is fairly stable. There are no showstoppers as such.
What do I think about the scalability of the solution?
It is easy to scale, but typically, it involves adding more nodes. So, there is an investment from the customer side. They have to have the budget for it, and then scalability is not an issue.
We are focused on all segments. Some of our customers start off with something as small as a three-node cluster, and we also have large enterprise customers who start off with 10 or 12 nodes.
How are customer service and technical support?
I don't interact with their technical support.
How was the initial setup?
Its installation can be a little complex, but it is not bad. If you plan it well and stay in touch with the customer about requirements, it is not difficult. For an implementation project, it is a standard practice for us to work very closely with the customer. It is definitely not as complicated as deploying a three-tier architecture with SAN storage, SAN switches, and those kinds of things.
In terms of maintenance, it usually requires version upgrades. When a VxRail cluster is already in production and in use, these things are discussed very deeply with the customer, and whether to go for an upgrade or skip it is decided based on the consultation with the customer. It depends on a whole lot of things, and the customer is the key in deciding such things. You have to consider the following:
- What is the business cycle at that point in time?
- What is the workload on the virtual machine?
- Is this the right time to carry out the upgrade?
- Is the upgrade really necessary?
- Is the upgrade going to impact any of their applications?
What other advice do I have?
I would definitely recommend VxRail. If you have a heavy investment in VMware software infrastructure, it is definitely useful.
I would rate VxRail an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
System Engineer at a tech services company with 201-500 employees
Offers a great environment where all keyholes can be managed without a problem
Pros and Cons
- "t's a very good solution with multiple options with VxRail series like based on customer requirements whether they're focused on compute, storage, scalability and high performance, etc. Whether a customer you are going to start your IT Infrastructure footprint with a limited budget, you have freedom of choice and non-disruptive expansion in the future, whether in the main data center or branches. Any idea coming in system admins mind to run this setup continuously and keep service 100% 24/7 is possible in this product line. Hyper-converged appliances allow a datacenter in a box approach, with G, E P, Vand P series."
- "VxRail is a closed system with an out-of-the -box solution approach, it has basic 3 layers, Hardware, Network, Storage, Software, (Virtualizing) Applications. Release notes and improvement tips, patches from the back office, the business units, should be frequent and up to the patches which are coming from different vendors as far as the operating system application and also the technology itself is concerned."
What is our primary use case?
We implement VxRail E560F for our customers who are based in the Middle East. We are
Dell partners and I'm a system engineer. The customer has scalability requirements and
wants an easily adoptable solution for their data center which can be integrated into their HO IT Infrastructure and can be managed remotely, with the least amount of OpEx at the branch office.
What is most valuable?
The most important thing for our customers is the CapEx and OpEx. As a single point of
administration hyper-converged infrastructure, all the solution components, Servers,
vSAN (Storage), Virtualization, backup management, future expansion, and upgrades
can be managed very easily, and the solution is out-of-the-box. Dell EMC provides comminuted support for the upgrades and patch management for hardware, whether it
is related to firmware, operating system, hypervisor layer as well as the applications
also, VMware. It's a very good solution with multiple options with VxRail series like
based on customer requirements whether they're focused on compute, storage, scalability and high performance, etc. Whether a customer you are going to start your IT Infrastructure
footprint with a limited budget, you have freedom of choice and non-disruptive expansion
in the future, whether in the main data center or branches. Any idea coming in system admins mind to run this setup continuously and keep service 100% 24/7 is possible in this
product line. Hyper-converged appliances allow a datacenter in a box approach, with G, E P, Vand P series.
What needs improvement?
VxRail is a closed system with an out-of-the -box solution approach, it has basic 3 layers,
Hardware, Network, Storage, Software, (Virtualizing) Applications. Release notes and
improvement tips, patches from the back office, the business units, should be frequent
and up to the patches which are coming from different vendors as far as the operating
system application and also the technology itself is concerned. It's sometimes difficult if
you have to decommission and add a new node, especially when you go for the
qualification of the new node through the python script, there are multiple checks which
are always on, and sometimes they are already covered and the script is focused on
those. It is mandatory to resolve this issue and call the technical support back office team to suppress the checks and do the expansion or the break-off for a new node.
This is my main concern because sometimes we are not able to get to the right
engineer especially when you are in a different time zone. I generally catch them at the
end of a shift and a new engineer takes a handover from the previous, then you have to explain everything a second time and the new engineer would resolve the issue with a different approach. Or sometimes he is dependent on Engineering team advice. There are
multiple things to be considered and we are dependent mostly on the vendor.
What's my experience with pricing, setup cost, and licensing?
The licensing aspect is the most painful for some of our customers. Customers go for a
VMware license that's standard and then they find they have to go with the enterprise
solution and adjust the license. If you have a limited budget, that's difficult.
What other advice do I have?
I rate this solution an eight out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Download our free VxRail Report and get advice and tips from experienced pros
sharing their opinions.
Updated: January 2026
Product Categories
HCIPopular Comparisons
VMware vSAN
Nutanix Cloud Infrastructure (NCI)
StarWind Virtual SAN
Dell PowerFlex
HPE SimpliVity
Sangfor HCI - Hyper Converged Infrastructure
DataCore SANsymphony
HPE Alletra dHCI
HPE Hyper Converged
StorMagic SvSAN
Azure Local
Scale Computing Platform
Dell vSAN Ready Nodes
StarWind HyperConverged Appliance
Huawei FusionCube Hyper-Converged Infrastructure
Buyer's Guide
Download our free VxRail Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- What Is The Biggest Difference Between vSAN And VxRail?
- What Is The Biggest Difference Between Nutanix And VxRail?
- What Is The Biggest Difference Between SimpliVity and VxRail?
- What is best for use with vSphere 7: VxRail or Nutanix nodes?
- What is the biggest difference between Cisco HyperFlex and VxRail?
- Looking for feedback on Cisco HyperFlex vs. VxRail
- Is VxrRail a good alternative to an Oracle environment?
- What are the major differences between VxRail and Dell EMC PowerFlex?
- Which solution do you prefer: VxRail or HPE SimpliVity?
- How does HPE Nimble Storage compare to VxRail?














