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reviewer1295481 - PeerSpot reviewer
Director at a media company with 5,001-10,000 employees
Real User
Jan 25, 2022
Useful and stable solution used to support the hardware across our organization
Pros and Cons
  • "This is a good solution if you want to deploy an ACI Environment but don't have all the necessary resources."
  • "This is a stable solution; we have migrated our old systems on the new ACI station and have experienced no issues."
  • "It could be improved by having more information on the integration portion of ACI."
  • "VxRail is an expensive solution."

What is our primary use case?

We use this solution to ensure our hardware is supported. 

What is most valuable?

This is a good solution if you want to deploy an ACI Environment but don't have all the necessary resources.

What needs improvement?

VxRail is an expensive solution. It could be improved by having more information on the integration portion of ACI. 

What do I think about the stability of the solution?

This is a stable solution. We have migrated our old systems on the new ACI station and have experienced no issues. 

Buyer's Guide
VxRail
May 2026
Learn what your peers think about VxRail. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,747 professionals have used our research since 2012.

What do I think about the scalability of the solution?

This is a scalable solution but this comes at a cost. 

How was the initial setup?

The initial setup was quick and involved medium complexity. It requires help from the vendor to scale. 

We received technical support from Dell as part of the deployment implementation plan and contract.

What's my experience with pricing, setup cost, and licensing?

I would recommend adjusting pricing of this solution to suit your infrastructure.

What other advice do I have?

I would rate this solution an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Lead Engineer at IBS Platformix
Real User
Jan 23, 2022
Comfortable for VMware users
Pros and Cons
  • "You don't need to think about compatibility of components."
  • "VxRail is a comfortable solution for VMware users."
  • "The fact that is based on vSAN is the main issue of this solution."

What is most valuable?

VxRail is a comfortable solution for VMware users. You have one pane of glass from vCenter. They have a convenient update, it's just one click like Nutanix.

VxRail comes with vSAN making it an easy solution. You don't need to think about the compatibility of components.

What needs improvement?

The fact that is based on vSAN is the main issue of this solution.

For how long have I used the solution?

I have been working with VxRail for one year.

What do I think about the stability of the solution?

VxRail is not perfect, there are bugs in the plugins.

What do I think about the scalability of the solution?

VxRail has no concerns with scalability.

How are customer service and support?

VxRail support is okay, it is not better than Nutanix.

How was the initial setup?

The initial setup of VxRail is more complicated than Nutanix. If you have prepared the network for implementation you will not have any problems. You need to organize and prepare the network well.

What other advice do I have?

For someone that does not want to think too much about the compatibility of components and VMware, VxRail is better than pure vSAN.

Make sure you have a good network specialist, specifically in VMware, on your team.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
VxRail
May 2026
Learn what your peers think about VxRail. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,747 professionals have used our research since 2012.
Data Centre Systems Engineer at Dube TradePort
Real User
Jan 20, 2022
A solution for production workloads for the company workflows
Pros and Cons
  • "Enterprise is a complete solution that includes performance, backups and disaster recovery."
  • "VxRail should try to improve the pricing."

What is our primary use case?

We are a customer of VxRail with 200 users. We use the solution for production workloads for the company workflow.

What is most valuable?

We have Dell enterprise licensing and use all the features. VxRail is a complete solution that includes performance, backups, and disaster recover.

What needs improvement?

VxRail should try to improve the pricing.

For how long have I used the solution?

We have been using VxRail for 12 months.

What do I think about the stability of the solution?

Stability is good.

What do I think about the scalability of the solution?

VxRail is vSAN, so we only need to buy a node when we need to scale, which is not a problem.

How are customer service and support?

Technical support is good.

How was the initial setup?

The initial setup is straightforward. Installation took approximately 2 days, but migration from the old UCS to the new infrastructure took time.

What about the implementation team?

We have ten people on our in-house technical team including networking, security, and data center engineers who do storage and servers.

What was our ROI?

VxRail is doing the job we require, we are not making money from it.

What's my experience with pricing, setup cost, and licensing?

VxRail is an expensive solution as we have the enterprise license that is billed annually. It has everything we need but it would be nice if they could do something about the pricing.

What other advice do I have?

If you have done the research about VxRail and know what you are looking for then I recommend using it.

I rate this solution a 10 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solution Expert at Frontier Business systems
Real User
Jan 13, 2022
It's useful for modernizing applications
Pros and Cons
  • "VxRail can be used for application modernization."
  • "The scalability is limited to a single cluster with 64 nodes."

What is our primary use case?

VxRail can be used for application modernization.

What needs improvement?

VxRail could improve compatibility with other products like VMware vSAN.

For how long have I used the solution?

I've been working with VxRail for five years or more.

What do I think about the stability of the solution?

VxRail is stable.

What do I think about the scalability of the solution?

The scalability is limited to a single cluster with 64 nodes. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Ingénieur Avant vente at CFAO Technologies
Real User
Jan 10, 2022
It's simple to upgrade and patch, so you don't have to check every component to see if it's compatible
Pros and Cons
  • "For me, VxRail's most valuable feature is its life-cycle management."
  • "It's quick and easy to initialize the cluster in VxRail."
  • "I would like to see VxRail add duplication features to its hybrid solution."

What is our primary use case?

We're integrators, and we have clients in various industries, including banking and energy. In general, VxRail is used to virtualize our customers' platforms. For example, some use it for Active Directory or their email solution for Microsoft Exchange. In addition to VxRail, we work with a storage array solution from Dell EMC with other servers. We use IBM Power System for our backup solution. 

What is most valuable?

For me, VxRail's most valuable feature is its life-cycle management.

What needs improvement?

I would like to see VxRail add duplication features to its hybrid solution. 

What do I think about the stability of the solution?

VxRail is highly stable.

What do I think about the scalability of the solution?

VxRail is scalable. If you want to add more computer storage, you only need to add a remote.

How are customer service and support?

Dell EMC support is very responsive and helpful.

How was the initial setup?

It's quick and easy to initialize the cluster in VxRail. You can have your cluster up and ready in a few minutes. To deploy and maintain VxRail, we need one person for the solution and another for networking. 

What was our ROI?

Return on Investment is something you can see on the customer side, but this is a new solution that we deployed this year, so we would need to wait three years to calculate the return.

What other advice do I have?

I rate VxRail nine out of 10. It's a good solution that's easy to manage. It's simple to upgrade and patch, so you don't have to check every component to see if it's compatible. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1738062 - PeerSpot reviewer
Technical manager at a tech services company with 11-50 employees
Real User
Dec 12, 2021
Fast, reliable, pure infrastructure solution
Pros and Cons
  • "It's a simple product, fast, and reliable."
  • "We have about 400 customers, and I would recommend the solution."
  • "One area of the product that could be improved is the support. In the first year, it was not that fast."

What is our primary use case?

All of the primary use cases of the solution are pure infrastructure, and one of two of them are horizon infrastructures.

What needs improvement?

One area of the product that could be improved is the support. In the first year, it was not that fast. Simple things could be changed, but the support has make the changes because you cannot just change them in VxRail. It had to be the support, and they took a little more time than usual supporting other kinds of infrastructures.

For how long have I used the solution?

I've been using the solution for five to seven years. I'm an integrator.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How was the initial setup?

The initial setup is not straightforward, but it's not that complicated. Deployment is supposed to be complicated, so it does not necessarily need to be easier.

What's my experience with pricing, setup cost, and licensing?

If you already have VMware, you just have to convert the license and apply it to the VxRail.

What other advice do I have?

We have about 400 customers, and I would recommend the solution. It's a simple product, fast, and reliable.

I would rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
reviewer1022718 - PeerSpot reviewer
Sales Manager at a tech services company with 201-500 employees
Real User
Dec 7, 2021
Easily scalable thanks to HCI infrastructure; first layer of tech support has room for improvement
Pros and Cons
  • "The most valuable feature for me in this latest release has been the ability to add a compute or storage node. In the previous release, if I wanted to add only the compute mode, I need to buy a full node, including both compute and storage. That is no longer the case; I can upgrade whatever I want one based on my demand."
  • "The stability and performance of VxRail are excellent."
  • "Some of the features of the hyperconverged infrastructure could be integrated with external storage. Right now, for example, if I have surveillance going, I need to purchase very cheap storage. So, an integration between the hyperconverged infrastructure and external storage would be good."
  • "The first layer of technical support is not well equipped to help you identify the root cause of issues."

What is our primary use case?

We are using the VxRail hyperconverged infrastructure to host some of our applications' virtual machines. We have customized this virtual machine and our applications serve different departments within the company.

What is most valuable?

The most valuable feature for me in this latest release has been the ability to add a compute or storage node. In the previous release, if I wanted to add only the compute mode, I need to buy a full node, including both compute and storage. That is no longer the case. I can upgrade whatever I want one based on my demand.

What needs improvement?

It would be great to have a mechanism that identifies whether or not the configuration has been done well. Right now, we are doing that manually. A compliance check would be a helpful feature.

Some of the features of the hyperconverged infrastructure could be integrated with external storage. Right now, for example, if I have surveillance going, I need to purchase very cheap storage. So, an integration between the hyperconverged infrastructure and external storage would be good.

For how long have I used the solution?

I have been using VxRail for almost three years now. 

What do I think about the stability of the solution?

The stability and performance of VxRail are excellent. 

What do I think about the scalability of the solution?

VxRail is very scalable. This is one of the advantages of hyperconverged infrastructure: Whenever you need to scale, all you have to do is add a node. We use this product on a daily basis. 

How are customer service and support?

The first layer of technical support is not well equipped to help you identify the root cause of issues. However, the second level is. 

There is room for improvement with the first level of technical support. 

How was the initial setup?

The initial setup was not complex, it was very straightforward. Deployment took us three to four days. 

The maintenance we do on it now is mostly preventative. 

We have two people working on VxRail. 

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable considering the value of this product. 

There are no additional licensing and support costs. 

What other advice do I have?

I would recommend this product to other users. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Vmware Administrator at Intertech
Real User
Nov 30, 2021
Tremendous performance with easy setup and good support
Pros and Cons
  • "Initial setup is straightforward, as everything is pre-installed."
  • "VxRail's performance is tremendous, and it provides fine security."
  • "Integration could be improved."
  • "The product's integration could be improved. Its price is also a bit of a challenge, particularly if you want extra features or higher performance."

What needs improvement?

The product's integration could be improved. Its price is also a bit of a challenge, particularly if you want extra features or higher performance.

For how long have I used the solution?

I've been using this solution for two years.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and support?

My experience with the technical support for this product has been good.

How was the initial setup?

The initial setup is straightforward, as everything is pre-installed.

What other advice do I have?

VxRail's performance is tremendous, and it provides fine security. I would recommend this solution for most customers who want to avoid complex SAN storage implementations and managing SAN storage, as VxRail provides a single point of management console. I would rate this solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
reviewer960945 - PeerSpot reviewer
Co Founder at a tech services company with 1-10 employees
Real User
Nov 17, 2021
Great for a large company, easy to deploy, and easy to scale up
Pros and Cons
  • "VxRail is easy to deploy and easy to scale up, and it is a good product with good design."
  • "You have to buy a new server if you want to scale up."
  • "When you converge the solution, you have to be very careful because the great scalability comes at an important cost."

What is our primary use case?

We work with Dell's Italian partner, so we go where the market goes. When Dell merged with EMC, we did several courses, and I got a certification with VxRail. We usually work with companies that have projects. We are solution architects. We don't work with software, programs, databases, or custom software.

What is most valuable?

VxRail is easy to deploy and easy to scale up, but you have to buy a new server if you want to scale up—not just a classic solution like RAM, CPU, or more disk. The solution would be good for a great company that is dynamic and wants to go up very fast.

What needs improvement?

When you converge the solution, you have to be very careful because the great scalability comes at an important cost. If you want to use three nodes with a standard license, for example, and you want to converge the solution with three nodes, you have chosen the wrong product because you have to buy a new server if you want to scale up.

In my opinion, the lack of improvement is from a commercial point of view, not from a technical point of view. 

It also lacks a single easy remote server for disaster recovery.

For how long have I used the solution?

We started using VxRail three years ago.

What do I think about the stability of the solution?

The stability is great because it is based on VMware, so it's the same panel and same code.

What do I think about the scalability of the solution?

VxRail has great scalability.

How are customer service and support?

Dell's EMC technical support is very good.

How was the initial setup?

The initial setup process is pretty straightforward. Technically speaking, there could be some complications, but Dell's support is very good.

In the course for VxRail, they tell you that it's a single click to deploy. From a technical viewpoint, that isn't true because you have to build the rack system. If the system is projected well, then you have a single click to deploy it with a single panel of glass.

What's my experience with pricing, setup cost, and licensing?

The price could be lower. If the price were dropped, the products could sell more easily.

Which other solutions did I evaluate?

Compared to Nutanix, we are not as aggressive in the market, but VxRail is a good product with good design. If VxRail is to compete with Nutanix, it needs a single easy remote server for disaster recovery, but that depends on vSAN, which the design of VxRail is based on. The core of vSAN is not designed for this, maybe because vSAN customers are higher level.

What other advice do I have?

I would give this solution a 9 out of 10. 

VxRail isn't for a small company. If you need less than five servers, you could technically use it, but there are probably other solutions that are cheaper. A classic solution for a small customer is cheaper than other convergence solutions.

In my mind, the hyper-convergence solution is a requirement only for a great company. If you are a small Italian company that isn't going to scale up for a few years, it's very difficult to afford the price, and you might have a problem with technical knowledge as well because your normal technicians won't be able to assist in other convergence solutions if you have an issue. In this case, we prefer traditional systems over VxRail to give the client the correct stability and simple management.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer718026 - PeerSpot reviewer
Sun and IBM PSeries HW - Unix Support Enginner at a tech services company with 51-200 employees
Real User
Oct 24, 2021
Scalable, reliable, and VMware licenses are included
Pros and Cons
  • "The scalability of VxRail is very good."
  • "VxRail is stable and we have had no issues."
  • "The solution could improve by having more storage performance because in some other solutions you can have a file system that can be mounted at several places at one time."

What is our primary use case?

Here in Mauritius, most companies prefer on-premise deployments. We use VxRail for civil aviation services.

What needs improvement?

The solution could improve by having more storage performance because in some other solutions you can have a file system that can be mounted at several places at one time.

For how long have I used the solution?

I have been using VxRail for approximately 10 years.

What do I think about the stability of the solution?

VxRail is stable and we have had no issues.

What do I think about the scalability of the solution?

The scalability of VxRail is very good.

We have four customers using this solution.

Which solution did I use previously and why did I switch?

We have previously used Nutanix and SimpliVity. The support was not very good. VxRail could be viewed as lower grade and not a top seller compared to others, but if you have an issue with anything, such as the control or engines and it needs replacing, VxRail is better.

Additionally, I have used PowerScale and Isilon.

How was the initial setup?

The process of the installation is straightforward. The initial implementation took use three to four months. The technician allocated to it did not have much networking experience. Once he mastered networking everything went well. You have to be good at networking to be able to have everything completed in a timely manner.

What about the implementation team?

We do the implementation, maintenance, and support of VxRail with one technician.

What's my experience with pricing, setup cost, and licensing?

The VMware licenses are included and we do not have to worry about the license, everything is integrated.

What other advice do I have?

I would recommend this solution to others if the use case fits. Other solutions, such as PowerScale might be better in a particular use case.

I rate VxRail a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free VxRail Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
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Buyer's Guide
Download our free VxRail Report and get advice and tips from experienced pros sharing their opinions.