No more typing reviews! Try our Samantha, our new voice AI agent.
Team Lead for Data center at BMB
Real User
Jan 9, 2022
Easier to expand, update, and add more resources compared to the traditional solution
Pros and Cons
  • "It's a good product based on the features. You can upgrade the solution with only one click."
  • "An organization can get ROI because the solution is scalable, and it's cheaper to expand and add more resources than the traditional solution."
  • "You cannot install another operating system such as Microsoft or Hyperflex or Nutanix. We have also had a hardware problem."

What is our primary use case?

We are implementers of this solution. We have deployed this product in many Middle East regions. We are also customers and an IT service.

The last time I installed the solution, we were using version 4.7 and we are planning to upgrade to version 7. The solution is deployed on-prem.

We installed the upgrade and migrated from a traditional solution to the virtual machine.

What is most valuable?

It's a good product based on the features. You can upgrade the solution with only one click.

What needs improvement?

You cannot install another operating system such as Microsoft or Hyperflex or Nutanix. We have also had a hardware problem.

Hopefully, it can be installed with another stable solution, but I doubt that because it's based on VMware.

For how long have I used the solution?

I have been using this solution within the past year.

Buyer's Guide
VxRail
May 2026
Learn what your peers think about VxRail. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,747 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is scalable.

How was the initial setup?

For deployment, we used a consultant. We needed auto recovery because we faced a hardware problem. It was a board problem. That's why we engaged DNC to replace the board, and it was very easy to discover the node and deploy the process.

What was our ROI?

An organization can get ROI because the solution is scalable. It's cheaper to expand and add more resources than the traditional solution.

What other advice do I have?

I would rate this solution 9 out of 10.

Before proceeding with any configuration and implementing the solution, you should prepare the prerequisite. Prepare the VLAN, the prerequisites, and the IP requirements before proceeding with any installation.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementor
PeerSpot user
reviewer1507302 - PeerSpot reviewer
Sr Solution Architect - Enterprise Storage and Virtualization at a computer software company with 501-1,000 employees
Reseller
Jan 9, 2022
Simplifies operations and provides the ability to manage everything from a single console
Pros and Cons
  • "Our clients value being able to upgrade with one click or a few clicks."
  • "If you're looking for simplification of operations, this is a great solution to implement."
  • "They're getting better with their one-click upgrade. The success factor is now between 85% to 87% with the latest release. They should just continuously improve on that one-click factor and make it more seamless."

What is our primary use case?

It is used for consolidation, modernization of infrastructure, and simplification. That's what most customers are looking for with this solution.

I am using its latest release.

What is most valuable?

Our clients value being able to upgrade with one click or a few clicks. 

The ability to manage everything from a single console is one of the key advantages that our clients see. They don't have to worry about how to manage the storage, how to manage the servers, and how to manage the virtualization layer. Everything comes in a single platform. As a result, IT teams are shrinking, and very often, the budgets are no longer for people. They're more for automation.

What needs improvement?

They're getting better with their one-click upgrade. The success factor is now between 85% to 87% with the latest release. They should just continuously improve on that one-click factor and make it more seamless.

For how long have I used the solution?

It has been about a year, but previously, I have worked on the Fujitsu equivalent for many years.

What do I think about the stability of the solution?

It is very reliable.

What do I think about the scalability of the solution?

Scalability is a misunderstood notion in the hyper-converged environment. Very often, people misunderstand what and how things are being scaled within a hyper-converged environment, and this is applicable to every solution out there. So, from a scalability point of view, in terms of the technology itself, it is fairly easy, but in terms of dollars and what it means, very often, people are a little bit surprised about it. If you want to upgrade your storage, you don't necessarily upgrade just one hard drive. If you're in all-flash storage, every node has to be upgraded. There are rules around disk groups and things of that nature, so it becomes a bit of a challenge, and sometimes, it is at a price that customers do not expect. The pricing and how things are evolving over a period of time are very often misunderstood by customers.

How are customer service and support?

I don't deal with them. I am more on the presales and delivery side. I'm sure there are challenges around that, but I'm not aware of any concerns at this point.

How was the initial setup?

It is very straightforward.

What's my experience with pricing, setup cost, and licensing?

It varies. It could be $100,000 at the smaller end and millions and millions of dollars at the higher end. 

What other advice do I have?

It is a very reliable and simplified solution. If you're looking for simplification of operations, this is a great solution to implement.

I would rate it an eight out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
VxRail
May 2026
Learn what your peers think about VxRail. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,747 professionals have used our research since 2012.
reviewer1253394 - PeerSpot reviewer
Solutions Architect at a tech services company with 1,001-5,000 employees
Real User
Jan 7, 2022
It's a simple, decent solution for customers with a small footprint
Pros and Cons
  • "It's somewhat hard to speak about specific features, but I like VxRail's simplicity and ease of use. It's a decent solution for customers with a small footprint. If you're operating a big data center, it's not easy to position VxRail or HCI solutions, but when you have a small customer managing many different components, it's easier to work only with one solution."
  • "I like VxRail's simplicity and ease of use."
  • "If VxRail could also offer file services in addition to virtualization, that would be nice because sometimes people want to complement their environment with file services, and you don't have that in VxRail."
  • "VxRail is not an easy tool for selling big projects or a lot of services."

What is most valuable?

It's somewhat hard to speak about specific features, but I like VxRail's simplicity and ease of use. It's a decent solution for customers with a small footprint. If you're operating a big data center, it's not easy to position VxRail or HCI solutions, but when you have a small customer managing many different components, it's easier to work only with one solution.

What needs improvement?

If VxRail could also offer file services in addition to virtualization, that would be nice because sometimes people want to complement their environment with file services, and you don't have that in VxRail.

For how long have I used the solution?

I've been working with VxRail for several years.

What do I think about the stability of the solution?

VxRail is stable.

What do I think about the scalability of the solution?

VxRail is not an easy tool for selling big projects or a lot of services.

Which solution did I use previously and why did I switch?

VxRail is comparable to vSAN, which is the same product but more integrated. 
Nutanix offers more services, and it can behave as object storage, file server storage, or Sun storage, whereas VxRail is more of a virtualization solution. Also, Nutanix can work independently of VMware. That's an advantage for some customers because VMware is costly, so it increases your budget if you go with VMware and VCF. However, I can't say which is better for HCI. If something works with VMware, it works on VxRail. It's in the scope of VMware, so I don't see any restrictions.

How was the initial setup?

Setting up VxRail is straightforward. 

What other advice do I have?

I rate VxRail eight out of 10. I'm very satisfied with the product. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Cyber Security Analyst at Petrotrade
Real User
Jan 5, 2022
Great deduplication with data conversion capabilities and very user-friendly
Pros and Cons
  • "The initial setup is simple."
  • "The solution is like a rock."
  • "We'd like to see more automation capabilities in the future."
  • "We'd like integration with Avamar."

What is most valuable?

The data conversion capabilities are very good.

Deduplication is excellent.

The initial setup is simple.

What needs improvement?

As of right now, I cannot think of any improvements, as it has been working very well.

It might help if there was more confidentiality between VxRail and the Data Domain for Backup. There are several issues with backup solutions. We'd like integration with Avamar.

We'd like to see more automation capabilities in the future. 

For how long have I used the solution?

I've been using the solution for about one year.

What do I think about the stability of the solution?

The solution is like a rock. It's extremely stable. We've had no issues. It doesn't crash or freeze. There are no bugs or glitches. 

What do I think about the scalability of the solution?

We haven't tested the scalability and therefore I cannot comment on its capabilities. 

Currently, we have more than 1,000 users on the solution. They are basically working with the database.

Next year, we have plans to increase usage. e plan on getting more customers and therefore will need to bill for more storage. 

How are customer service and support?

For any phase-one issues, I would first go to the integrator. I can escalate straight to the vendor if I need to. So far, our experience with the integrator has been very good. We have no complaints. 

How was the initial setup?

We didn't have any issues with the initial setup. It was very straightforward and not overly complex. 

Our contract partner handles any maintenance tasks. 

What about the implementation team?

An integrator assisted us with the initial implementation process. They were very professional and the experience overall was positive. 

What's my experience with pricing, setup cost, and licensing?

I can't speak to the licensing aspects of the solution. It's basically just a one-time purchase. 

Which other solutions did I evaluate?

There are very many competitors between the hyper-converged solutions, such as Nutanix and Dell, and so on. We also looked at VMware options. However, we are wanted to go with something that was more stable and we're generally attracted to Dell. 

What other advice do I have?

We're just a customer and an end-user.

It's a very stable system. It's very easy to use. You just need one desktop for control over all the items of the system. As of now, it's been problem-free.

I would rate the solution at a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1739541 - PeerSpot reviewer
EUC Consultant
Real User
Dec 14, 2021
It's a simple, efficient solution, but upgrades take too long
Pros and Cons
  • "VxRail is a simple, efficient solution. It's easy to upgrade and scale the solution. If we increase our user base, we can easily scale it out. We have several thousand using it now."
  • "When we have a vulnerability or we need to upgrade VxRail, it takes a long time. It takes eight hours each time we upgrade."

What is most valuable?

VxRail is a simple, efficient solution. It's easy to upgrade and scale the solution. If we increase our user base, we can easily scale it out. We have several thousand using it now. 

What needs improvement?

When we have a vulnerability or we need to upgrade VxRail, it takes a long time. It takes eight hours each time we upgrade. 

For how long have I used the solution?

I've been using VxRail for six or seven years.

What do I think about the stability of the solution?

VxRail is stable. However, it's not a central solution, so we can lose some information, logs, and data when we remove a node. The efficiencies must be improved. For example, in Nutanix, when you move or remove a node, you get any errors or warnings, and you can work as well. But removing nodes in VxRail could cause some issues. You have to put the node in maintenance mode then reboot the rest.

How are customer service and support?

I haven't used Dell EMC support. My colleagues made a ticket with Dell EMC one year ago, but it's a strong solution. When we have an issue, it's usually not a problem with the hardware solution or the infrastructure. We more often have issues with the system close to the baseline solution, like the VMware app or Zoom. When we have trouble with those solutions, we make a support ticket with VMware support, etc., not Dell support.

How was the initial setup?

You don't have to be an expert to install VxRail. To install the node, you just follow the steps from Dell EMC, and you can install the solution in one sitting. It only takes one person to install. We have 30 engineers on my team, but only three are responsible for maintaining VxRail. 

What's my experience with pricing, setup cost, and licensing?

We have a three-year subscription.

What other advice do I have?

I rate VxRail seven out of 10. Maybe when they put out the new version, I'll rate it eight. I would recommend it to others. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1724973 - PeerSpot reviewer
Station Manager at a tech services company with 51-200 employees
Real User
Dec 8, 2021
Deployment is simple because everything is already built into the finished product
Pros and Cons
  • "Depending on your architecture type, it's simple to manage and implement VxRail compared to other solutions. That's why most of our customers use it."
  • "Sometimes during implementation, you can some scripting errors. And there are some issues when we update the version. There are some issues like the version will not get updated or stable at some time. Dell needs to resolve these problems, we don't waste time fixing them."

What is our primary use case?

We mostly provide VxRail for companies that need to integrate different solutions. It's an embedded solution with storage, computing, and networking parts. Most customers use it because for integration. Our clients are mostly government agencies, educational companies, and enterprise labor.

How has it helped my organization?

Depending on your architecture type, it's simple to manage and implement VxRail compared to other solutions. That's why most of our customers use it. 

What is most valuable?

The most valuable aspect of VxRail is its management capability, especially during deployment. It has so many built-in features. 

What needs improvement?

Sometimes during implementation, you can some scripting errors. And there are some issues when we update the version. There are some issues like the version will not get updated or stable at some time. Dell needs to resolve these problems, we don't waste time fixing them. 

For how long have I used the solution?

We've been actively implementing VxRail solutions for different projects at various companies for two years, and we've worked with several series of VxRail solutions.

What do I think about the stability of the solution?

VxRail is very stable, and you can upgrade it as needed. It will prompt you to update if there are any updates available.  

What do I think about the scalability of the solution?

VxRail is scalable. You can add up to 64 nodes in a single cluster. Anytime you need to scale up or scale out, you can add hard disks on the node or you can add the node itself to the cluster. The scale depends on the customer's requirements. They put out a bid proposal and based on that, we propose the solution they need. It's VxRail most of the time. We first visit their site and look at the solutions in their existing environment. Then based on that, we provide the best solution, which is usually VxRail.

How are customer service and support?

Dell support is proactive. I'm happy with their support. They're active and supportive.

Which solution did I use previously and why did I switch?

In addition to this hyperconverged solution, we have implemented CI Converged solutions, which is a Dell EMC product. However, we recommend the HCI solution for most companies.

How was the initial setup?

Deployment is simple because everything is already built into the finished product. Implementation will not take as long as other products. The management is also straightforward. It has its own support that integrates directly through the network with the vendor. The vendors can automatically log into the system and support the customer. This and other features make VxRail more accessible to our customers.

I've deployed it so many times, including the mounting, nodes, cabling, visualizing, and configuring everything until it gets into production. The full deployment takes a day at most. The maintenance can either be physical or software maintenance. If there are any issues with the physical part, we do the RME process to get the hardware directly from the vendor. If there is a software issue, it's usually an issue we've seen before, so we can troubleshoot it ourselves. If there are any issues we can't resolve, we create a support ticket for the vendors to log into the system and do the maintenance directly.

What other advice do I have?

I rate VxRail eight out of 10. It's a good solution compared to the three-tier architecture, especially for companies that need educational sector services for VDI solutions. It's better to base this on Dell EMC. In the computer, this three-tier architecture is like a docking sensor in your box solutions to use, implement, and manage. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Rami Jadallah - PeerSpot reviewer
Data Center Solution Manager at a computer software company with 51-200 employees
Real User
Top 5Leaderboard
Dec 4, 2021
It's easy to implement and expand
Pros and Cons
  • "VxRail can manage the whole cluster at the same time, so it's easy to expand. VxRail has more features vSAN ReadyNodes that make it easier to implement from scratch."
  • "The most valuable aspect of VxRail is its ease of implementation."
  • "if we're looking at costs, Nutanix will win because it allows flexibility in the type of hardware you can use."
  • "There are multiple things that have space for improvement. The most important are the features related to VMware, vSphere, vCenter, etc."

What is our primary use case?

I work for a telecom company, and we're using VxRail internally.

What needs improvement?

There are multiple things that have space for improvement. The most important are the features related to VMware, vSphere, vCenter, etc. 

For how long have I used the solution?

We've been using VxRail since it was released around five years ago.

What do I think about the stability of the solution?

VxRail is stable.

What do I think about the scalability of the solution?

VxRail is scalable. There have been few problems with VxRail in general. We've had some tickets, but it's generally okay.

How was the initial setup?

The most valuable aspect of VxRail is its ease of implementation. It's not like the ReadyNodes. When you create the adjacent file and manage it with the customer, then the implementation will not take much time. VxRail can manage the whole cluster at the same time, so it's easy to expand. VxRail has more features vSAN ReadyNodes that make it easier to implement from scratch. 

What's my experience with pricing, setup cost, and licensing?

Once we get a deal registration, we'll be fine. 

Which other solutions did I evaluate?

We've looked at alternatives like Nutanix and VMware vSAN ReadyNode.  In terms of management, VxRail is much more expandable. VxRail manager's built-in monitoring tool is a nice feature available in VxRail, but not in ReadyNodes. We don't see many features missing in VxRail but present in other solutions. 

Nutanix is a good competitor for VxRail, and Nutanix's software is helping to position it in the market better. Nutanix's software is better than vSAN's, but VxRail is better overall. However, if we're looking at costs, Nutanix will win because it allows flexibility in the type of hardware you can use.

What other advice do I have?

I rate VxRail nine out of 10. VxRail is well-positioned in the hyperconverged infrastructure segment, but I still think there is a place in the market for Nutanix. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer1165599 - PeerSpot reviewer
Director of Information Technology at a logistics company with 10,001+ employees
Real User
Oct 21, 2021
Highly stable, efficient, and great performance
Pros and Cons
  • "VxRail has high performance and has great efficiency. There is a single place for us to manage all of our virtual machines. The ability to right-size instead of overcommit VMs is a large benefit."
  • "VxRail has high performance and has great efficiency."
  • "We do not use the storage part of VxRail, we use Pure Storage to map out the VxRail because the disk performance from Pure Storage was far better than the performance of the disk on the inside of VxRail."

What is our primary use case?

We have VxRail for Hyperconverged infrastructure for our Windows and Linux VMs. We have the vRealize Suite which helps us with lifecycle management and forecasting our environments.

What is most valuable?

VxRail has high performance and has great efficiency. There is a single place for us to manage all of our virtual machines. The ability to right-size instead of overcommit VMs is a large benefit.

What needs improvement?

We do not use the storage part of VxRail, we use Pure Storage to map out the VxRail because the disk performance from Pure Storage was far better than the performance of the disk on the inside of VxRail.

I have found that Dell sales are the worst part of the organization or the blemish of their solutions. When they tell you, you are receiving something, and then down the road, you find out you actually have to buy something else in order to have the intended functionality it can be frustrating. We should have been told when purchasing this solution that we needed to purchase VMware Tanzu for private clouds.

For how long have I used the solution?

I have used VxRail within the past 12 months.

What do I think about the stability of the solution?

VxRail is highly stable. I would rate VxRail a ten out of ten for stability.

What do I think about the scalability of the solution?

The solution is scalable, it has the ability to scale up but if you go and you add clusters it can get a bit difficult. If you are adding everything new, you only add it, and then it becomes a part of a cluster, but if you started off with a small four-cluster and then you have a 12-node cluster then you want to move those machines, it can take some work.

How was the initial setup?

The installation is straightforward we have never had a problem. They could improve on the process of adding clusters. For example, when you want to add a four-node cluster to a 12-node cluster, there is a whole lot of resetting we have to do on that cluster and put it back on. We do not understand why you can not add a cluster into the same management interface. This is something they should look into.

What other advice do I have?

The only advice that I would give to those wanting to implement VxRail is to make sure that they look at what comes with the VxRail package. For example, Dell offers vRealize, which is not private cloud. They mistakenly will say that it is for private cloud but all vRealize offers are lifecycle management, the ability to do costing, and everything between public cloud and a private cloud. They will tell you that you have to buy VMware Tanzu in order to get the private cloud features. When they initially sell VxRail as hyper-converged infrastructure, they also sell it as your private cloud but there is no private cloud functionality. You have to build that on.

I rate VxRail a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
it_user1628244 - PeerSpot reviewer
Co-Founder and CEO at PT Eugenea Kreasi Utama
Real User
Jul 27, 2021
Powerful, user-friendly, and easy to manage
Pros and Cons
  • "Updating the product has been very easy."
  • "VxRail is a hyper-converged infrastructure that delivers a solution with full performance, is scalable and easy to maintain, with great replication capabilities, is user-friendly and easy to navigate, and we have had zero problems so far as it is quite reliable."
  • "The cost is quite high. It's a very expensive solution to run."
  • "The product is very, very expensive, even when you are renewing."

What is our primary use case?

We're using three nodes appliance.

What is most valuable?

VxRail is a hyper-converged infrastructure that delivers a solution with full performance. It's scalable and easy to maintain. 

The replication capabilities have been great.

We find the solution easy to manage. 

The product is user-friendly and easy to navigate.

We have had zero problems so far with this product. It's quite reliable.

There is good support on offer. 

It's a very quick product.

Updating the product has been very easy. Often, they let us know that there is an update pending so we can expect it. 

The features are very powerful.

There are a lot of great features on offer. 

We've found the scalability to be very good.

The solution is stable. 

What needs improvement?

The cost is quite high. It's a very expensive solution to run.

For how long have I used the solution?

We purchased the solution originally in 2017. We've been using it for about four years or so at this point. 

What do I think about the stability of the solution?

The stability of the product is great. We have not had any issues whatsoever and find it to be very reliable. The performance is good. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

VxRail is easy to scale out. That said, from 2017 until now we're using just three nodes. We haven't upgraded our VxRail to scale. Therefore, we haven't personally scaled. 

How are customer service and technical support?

Dell EMC support is very, very good. They offer lots of useful information and are very friendly. We find them to be helpful and supportive. We're quite satisfied with the level of service they provide. They offer very good after-sales support. YOu can even invest in premium support.

What's my experience with pricing, setup cost, and licensing?

The product is very, very expensive, even when you are renewing. It's a problem for us as management is complaining about the price. 

What other advice do I have?

I'm a customer and an end-user.

I'd recommend this solution to others. It has a lot going for it in that the performance is good and it's reliable. They have great after-sales support and is generally easy to maintain. However, it is a very expensive option and a company needs to be prepared for the price tag.

I'd rate the solution at a nine out of ten, however, if the pricing was a bit more reasonable, I would rate it higher. 

Overall, I'm very impressed with the product.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Information Technology Infrastructure Manager at Pun Hlaing Hospital
Real User
May 25, 2021
Good integration, straightforward installation, and feature rich
Pros and Cons
  • "I have found that the admin deployment, monitoring off-premises, and the many services important features. Additionally, the solution has good integration."
  • "VxRail solution provides hassle free deployment for a small IT team and also provides high availability and scalability for future extensions."
  • "The solution is quite efficient for scaling horizontal but will be a bit difficult to expand vertical where only a certified engineer can be authorized, for example, increasing RAM and storage."

What is our primary use case?

We are using this solution for our business-critical application.

How has it helped my organization?

VxRail solution provides hassles free deployment for small IT team. It also provided High Availability and Scalability for future extensions.

What is most valuable?

I have found that the professional deployment services from Dell EMC, monitoring Services likes Secure Remote services , and the many others services such as patch updates. Additionally, the deployment team has demonstrated the best practice approach for the appliances.

For how long have I used the solution?

I have been using the solution for one month.

What do I think about the scalability of the solution?

The solution is quite efficient for scaling horizontal  but will a bit difficult to expand vertical where on the certified engineer can authorized. For example, increasing RAM and storage.

How was the initial setup?

The installation was straightforward and took approximately five days to implement the whole stack.

What about the implementation team?

We used Dell EMC team together with local vendor team to implement the solution and we have two engineers to do the maintenance. Their knowledge and skills are outstanding.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution.

What other advice do I have?

I would recommend this solution to others. This solution is for people who want to simplify the whole virtual data center. Initially, if you want to use virtual data center, you need to buy hardware and the license separately. After combining everything together, if anything happened to each product, you need to do a lot of troubleshooting and communicate with different parties . With this solution, it is quite straightforward. You can have a deployment team come and install it for you within a week if you provide the correct configuration. This will save you a lot of time.

I rate VxRail an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free VxRail Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Product Categories
HCI
Buyer's Guide
Download our free VxRail Report and get advice and tips from experienced pros sharing their opinions.