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SunilNarayanan - PeerSpot reviewer
Sr.EMC Storage Specialist at a energy/utilities company with 501-1,000 employees
Real User
May 15, 2022
Host system that offers easy upgrading and virtualization processes
Pros and Cons
  • "The major advantage is the blueprint. You do not need to separately manage the sand or network part because it all gets virtualized."
  • "The SCL database sends out a warning and you have to download the adjacent file from the Dell website. You have to upload it and retest it. We cannot always connect our systems to the internet which means we sometimes miss these important updates."

What is our primary use case?

We have four to five clusters, and one of those clusters is an OT environment. We work in the oil and gas sector. We have deployed VxRail in three sites, mainly as a DMZ zone. We have another cluster for our internal network and a new VxRail cluster is going to be deployed and dedicated to SAP HANA.

How has it helped my organization?

The major advantage is the blueprint. You do not need to separately manage the sand or network part because it all gets virtualized.

What is most valuable?

The upgrading and virtualization of VxRail are easy to use. Compared to some of the other technology we use which requires a 32 GB memory minimum for one VM, VxRail does not require this additional memory. 

What needs improvement?

The SCL database sends out a warning and you have to download the adjacent file from the Dell website. You have to upload and retest it. We cannot always connect our systems to the internet which means we sometimes miss these important updates. 

Buyer's Guide
VxRail
January 2026
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For how long have I used the solution?

I have been using this solution for five years. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and support?

The support for this solution is really good. I always use the chat medium because it is easy to open a ticket and get assistance. 

I would rate the support for this solution a ten out of ten. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used the initial generation of VxRail but experienced some issues. We went with another vendor but faced hardware-level stability issues and so we returned to VxRail.

How was the initial setup?

The main issue during the initial deployment is if there are any errors, you have to completely re-image the nodes. There is no option to fix the issues and resume from where you stopped. This adds many hours to the process. 

We always follow what Dell recommends and their best practices.

Which other solutions did I evaluate?

We evaluated Nutanix for Discover FLeX and Dell. The Nutanix hardware is really stable and they still follow the chassis architecture. 

Dell changed from the chassis form factor to different nodes, so installing different nodes each time is easy, but when you have too many nodes it needs more space.

What other advice do I have?

I would recommend VxRail because after using the solution for many years, I still prefer VxRail.

I would rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1851963 - PeerSpot reviewer
Global Virtualization & Cloud Engineer III at a financial services firm with 5,001-10,000 employees
Real User
May 10, 2022
Scalable solution that improved our operations and reduced system failures
Pros and Cons
  • "It improved from an operations standpoint as we have reduced failures compared to a previous vendor. The hardware that we previously used had a lot of issues with components failing regularly."
  • "When it comes to maintenance, it takes 16 hours to upgrade a 12 node VxRail plus. This could be improved in the system."

What is our primary use case?

We use VxRail to manage capacity issues. It is very scalable and solved a lot of our challenges. We are an international company and provide services and platforms to customers based in South America, Latin America, and North America.

How has it helped my organization?

It improved from an operations standpoint as we reduced failures compared to a previous vendor. The hardware that we previously used had a lot of issues with components failing regularly.

What is most valuable?

This solution is very scalable and you can add extra nodes to the cluster and bring it online without any interruption to production systems.

What needs improvement?

When it comes to maintenance, it takes 16 hours to upgrade a 12-node VxRail plus. This could be improved in the system. 

For how long have I used the solution?

We have used this solution for two and a half years.

How are customer service and support?

The customer support team for this solution are very good at responding to cases. I would rate them a nine out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was a little lengthy but straightforward. To deploy a 12 node plus it took two months.

What about the implementation team?

We partnered with Dell Technologies and they helped us implement the solution. We provided the required data for networking and firewall rules for them to roll out the solution. Four senior engineers were involved in the deployment.

What was our ROI?

We have seen a return on investment. It reduced the need for manpower in keeping our hardware up and running.

What's my experience with pricing, setup cost, and licensing?

The pricing for this solution is on the high end but we do get good value for money based on performance.

What other advice do I have?

I would advise those considering this solution to take a closer look at their workload and design clusters needed to meet that workload. Typically it is easy to deploy large clusters and it becomes tedious to maintain a large cluster. Scaling back on the number and nodes in the cluster is something I would recommend considering during implementation.

I would rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
VxRail
January 2026
Learn what your peers think about VxRail. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,114 professionals have used our research since 2012.
Letarik Terefe - PeerSpot reviewer
ICT Project manager and Development Team Leader at a transportation company with 11-50 employees
Real User
Apr 10, 2022
VDI, UCC, and HCI are great features
Pros and Cons
  • "Valuable features for us are the VDI, UCC, and HCI."
  • "The solution is vendor-locked and Dell is the only supplier of VxRail."

What is our primary use case?

I'm the software system team leader. 

What is most valuable?

The valuable features for us are the VDI, UCC, and HCI.

What needs improvement?

My only complaint about this solution is that it's vendor-locked with Dell being the only supplier for VxRail.

For how long have I used the solution?

I've been using this solution for almost a year. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

Customer support has been good so far. It's possible the good service is somewhat related to the license agreement we have, I'm not sure. 

How was the initial setup?

The initial setup is straightforward. We have close to 1,000 end users who connect directly to the VDI and to the UCC solution. 

What's my experience with pricing, setup cost, and licensing?

We generally procure a three-year license with a support agreement from the supplier. 

What other advice do I have?

I recommend this solution, it's a good product. We recommend it to our customers.

I rate this solution nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1818243 - PeerSpot reviewer
Principal Consultant at a tech services company with 1-10 employees
Consultant
Apr 1, 2022
Scalable, high availability, and good support
Pros and Cons
  • "The technical support from Dell was very good."
  • "The implementation of a VxRail, it's straightforward, but the ongoing utilization, and integration, are where it can start to become difficult if you're not used to doing it."

What is our primary use case?

In the last deployment, I had VxRail connected to Dell EMC Isilon storage and it increases the complexity of what you're doing and you need to have a team that can manage it.

For how long have I used the solution?

I have used VxRail within the last 12 months.

What do I think about the stability of the solution?

I did not have any issues with the stability of VxRail. 

What do I think about the scalability of the solution?

VxRail ability to expand was good, I don't remember what it maxes out at but the one deployment that I was working on and assisting with is one where they were running out of storage too quickly. However, this does not matter if it's HCI or if it's a traditional storage array that you're connecting via iSCSI or Fiber Channel or ports. Running out of storage is a lack of knowledge of utilizing the tools, such as vRealize or Turbonomic, and it is important to do capacity planning. When comparing VxRail to Nutanix, Nutanix had similar scalability capabilities.

How are customer service and support?

The technical support from Dell was very good.

Which solution did I use previously and why did I switch?

I have used other solutions, such as Nutanix.

How was the initial setup?

The implementation of a VxRail, it's straightforward, but the ongoing utilization, and integration, are where it can start to become difficult if you're not used to doing it.

What's my experience with pricing, setup cost, and licensing?

I rate the Dell price a four out of five.

The price of VxRail highly depends on your design and your configuration. For example, if I connect Pure Storage directly to ESXi hosts and bypass Fiber Channel switches and I will save on money. However, it reduces my redundancy and makes it not as robust of deployment and easy to manage. An HCI environment, it's more cost-effective than utilizing a traditional SAN. With storage and computing altogether, you don't necessarily have to involve the networking team as much. I don't necessarily need somebody that understands Brocade's or Cisco Fiber Channel Switches, because I have it all right there.

What other advice do I have?

One of the most important aspects of implementing VxRail is the capacity planning and understanding of what kind of expansion is going to be needed over a period of 12, 24, and 36 months. No matter what the solution is, you'll start off with a minimum of three nodes, and growing from there, it's very difficult to go back and get more capital. 

Make sure that you understand using an RV tools exporter or something similar to understand when you are designing the solution. This will help make sure that I've allowed for 20, 30, or 40 percent growth over a period of 12 months, or 24 months, depending on the use case. 

It is important to manage budgets, such as OpEx and CapEx. You will always have a certain amount of money that you can spend and not need to go back and attempt to gather more capital, capacity planning is critical.

All right. Overall for the VxRail, how would you scale it from one to ten? If ten was the best and one was the worst.

I rate VxRail an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Systems Engineer at a tech vendor with 10,001+ employees
Real User
Top 10
Mar 23, 2022
Quick implementation, highly scalable, but slow upgrading
Pros and Cons
  • "The implementation was quick, we used a checklist and it took approximately one hour."
  • "We used an integrator team for the implementation of the solution. The one person who takes care of the maintenance of VxRail, such as upgrading the software. The upgrading takes too long. We have many nodes which takes a long time, they need to improve the speed of the upgrades"

What is our primary use case?

We are using VxRail for our internal applications and databases.

For how long have I used the solution?

I have been using VxRail for approximately three years.

What do I think about the scalability of the solution?

I have found VxRail software can scale very well.

We have approximately 100 users using this solution. We are planning to increase our usage.

How was the initial setup?

The implementation was quick, we used a checklist and it took approximately one hour.

What about the implementation team?

We used an integrator team for the implementation of the solution. The one person who takes care of the maintenance of VxRail, such as upgrading the software. The upgrading takes too long. We have many nodes which takes a long time, they need to improve the speed of the upgrades

What's my experience with pricing, setup cost, and licensing?

We pay for annual support from VxRail.

What other advice do I have?

I would recommend this solution to others.

I rate VxRail a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1766676 - PeerSpot reviewer
Director of Technology at a construction company with 201-500 employees
Real User
Jan 27, 2022
Simple and centralized application hosting and deployment
Pros and Cons
  • "First and foremost, I would advise people to purchase this solution mainly for the simplicity of the system. And it's all managed in one place, which is nice compared to Nutanix where you had to administrate multiple places. And, the support now is so good."
  • "It would be nice if the update process was shortened and that patching would be simpler."

What is our primary use case?

All of our servers run on this system and we are also able to use it for file servers, domain controllers, print servers, SQL servers, etc.

I have two teams - one in Copenhagen with about 400 people and one in New York with about 200 people. Their roles are mainly architects and administration.

What needs improvement?

It would be nice if the update process was shortened and that patching would be simpler.

For how long have I used the solution?

I have been using the solution for a year and a half.

What do I think about the stability of the solution?

It's so reliable that we haven't had one breakdown since we got it. It's very stable.

What do I think about the scalability of the solution?

It is very scalable. You can scale compute or storage or both. I am looking to expand my New York cluster this quarter.

How are customer service and support?

Initially, they had a lot of issues when I bought it as they were understaffed. So, it was a little bit hard to get support. But now, a year and a half later, it's so much better and very good.

Which solution did I use previously and why did I switch?

We were originally using VMware and SAN. We switched so that it can be administered and managed in a centralized format.

How was the initial setup?

The initial setup was straightforward. It took about a week initially, plus three weeks to move all my VMs to the new system.

What about the implementation team?

I was able to perform this myself with the assistance of a consultant.

What's my experience with pricing, setup cost, and licensing?

Fees vary by license type.

What other advice do I have?

First and foremost, I would advise people to purchase this solution mainly for the simplicity of the system. And it's all managed in one place, which is nice compared to Nutanix where you had to administrate multiple places. And, the support now is very good.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Data Centre Systems Engineer at a logistics company with 201-500 employees
Real User
Jan 20, 2022
A solution for production workloads for the company workflows
Pros and Cons
  • "Enterprise is a complete solution that includes performance, backups and disaster recovery."
  • "VxRail should try to improve the pricing."

What is our primary use case?

We are a customer of VxRail with 200 users. We use the solution for production workloads for the company workflow.

What is most valuable?

We have Dell enterprise licensing and use all the features. VxRail is a complete solution that includes performance, backups, and disaster recover.

What needs improvement?

VxRail should try to improve the pricing.

For how long have I used the solution?

We have been using VxRail for 12 months.

What do I think about the stability of the solution?

Stability is good.

What do I think about the scalability of the solution?

VxRail is vSAN, so we only need to buy a node when we need to scale, which is not a problem.

How are customer service and support?

Technical support is good.

How was the initial setup?

The initial setup is straightforward. Installation took approximately 2 days, but migration from the old UCS to the new infrastructure took time.

What about the implementation team?

We have ten people on our in-house technical team including networking, security, and data center engineers who do storage and servers.

What was our ROI?

VxRail is doing the job we require, we are not making money from it.

What's my experience with pricing, setup cost, and licensing?

VxRail is an expensive solution as we have the enterprise license that is billed annually. It has everything we need but it would be nice if they could do something about the pricing.

What other advice do I have?

If you have done the research about VxRail and know what you are looking for then I recommend using it.

I rate this solution a 10 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Business Development Manager at a tech services company with 11-50 employees
Real User
Jan 12, 2022
The solution provides hardware redundancy, which is something our customers need
Pros and Cons
  • "We deploy VxRail systems to provide our customers with a distributed information solution. The customer was impressed because we delivered a serious data reduction. For example, we showed them that 10 terabytes on their traditional storage solution could be reduced to 1.5 terabytes in the VxRail systems. That's why the customers also like it so much,"
  • "Dell wants to implement the disaster site in the new year, but they haven't decided yet. I hope we will have the opportunity to sell VxRail with this disaster site. It is not really clear at the moment, but hopefully, we will get some good news from the customers in the new year."

What is our primary use case?

Today, we completed the first stage with one customer. We finished our POC and sold six VxRail systems to the customer. The customer usually uses standard VxRail systems for data storage and servers. 

The customer wants to do some implementation to replace an old system. They are a manufacturing company that wants to improve their system with a more valuable storage area because they have a lot of data stored across various products. For example, they have 10 terabytes of information on one storage platform and another 2 terabytes on the other, etc. 

We faced competition from HPE SimpliVity and won. Yesterday, we got the good news from the customers, who were pleased with licensing for virtualization. The VxRail system provides some good benefits, and the customers are happy. We have two more projects lined up, but they are waiting for the new year, especially because they are arranging budgeting issues. We expect to see some new business in the first quarter. 

How has it helped my organization?

We deploy VxRail systems to provide our customers with a distributed information solution. The customer was impressed because we delivered a serious data reduction. For example, we showed them that 10 terabytes on their traditional storage solution could be reduced to 1.5 terabytes in the VxRail systems. That's why the customers also like it so much,

What is most valuable?

One of the biggest VxRail features our customers require is hardware redundancy. Customers have good network products like Cisco for their local networks, so they were ready when they did the POC work. The other thing is application completion, VxRail's most effective feature.

What needs improvement?

Dell wants to implement the disaster recovery site in the new year, but they haven't decided yet. I hope we will have the opportunity to sell VxRail with this disaster recovery site. It is not really clear at the moment, but hopefully, we will get some good news from the customers in the new year. Maybe in the second quarter, we will start to work for the disaster recovery site, I hope so. I think we have to implement the new systems, and maybe we can talk about what can happen in the future after that. 

For how long have I used the solution?

We've been using VxRail for the last two years.

What do I think about the stability of the solution?

VxRail's stability is amazing. The performance is always effective and good.

What do I think about the scalability of the solution?

VxRail is a scalable product. Of course, it depends on the business and the markets, but the scalability is usually excellent.

How are customer service and support?

Dell's support in Turkey has helped us so much in the project, especially the salesperson. He supported us so much, and we are so appreciative.

How was the initial setup?

We haven't fully deployed VxRail because we only got our first order for the systems today, and we will go to the setup, but the demo system was easy to use and set up.

What other advice do I have?

I rate VxRail nine out of 10. I'd like to add something about the market for this product. A bank or a company like that can easily use VxRail. Another benefit is that customers don't need to close the systems without updates. For example, it's easy to upgrade the firmware upgrades. VxRail is really effective in a banking or insurance company that doesn't need to close the systems. However, it is not possible in our sector. We really work a lot on this project. We spend so much time with the customers and the project.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
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Updated: January 2026
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