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Solution Expert at a tech services company with 501-1,000 employees
Real User
Jan 13, 2022
It's useful for modernizing applications
Pros and Cons
  • "VxRail can be used for application modernization."
  • "The scalability is limited to a single cluster with 64 nodes."

What is our primary use case?

VxRail can be used for application modernization.

What needs improvement?

VxRail could improve compatibility with other products like VMware vSAN.

For how long have I used the solution?

I've been working with VxRail for five years or more.

What do I think about the stability of the solution?

VxRail is stable.

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VxRail
January 2026
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What do I think about the scalability of the solution?

The scalability is limited to a single cluster with 64 nodes. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Ingénieur Avant vente at a tech services company with 501-1,000 employees
Real User
Jan 10, 2022
It's simple to upgrade and patch, so you don't have to check every component to see if it's compatible
Pros and Cons
  • "For me, VxRail's most valuable feature is its life-cycle management."
  • "I would like to see VxRail add duplication features to its hybrid solution."

What is our primary use case?

We're integrators, and we have clients in various industries, including banking and energy. In general, VxRail is used to virtualize our customers' platforms. For example, some use it for Active Directory or their email solution for Microsoft Exchange. In addition to VxRail, we work with a storage array solution from Dell EMC with other servers. We use IBM Power System for our backup solution. 

What is most valuable?

For me, VxRail's most valuable feature is its life-cycle management.

What needs improvement?

I would like to see VxRail add duplication features to its hybrid solution. 

What do I think about the stability of the solution?

VxRail is highly stable.

What do I think about the scalability of the solution?

VxRail is scalable. If you want to add more computer storage, you only need to add a remote.

How are customer service and support?

Dell EMC support is very responsive and helpful.

How was the initial setup?

It's quick and easy to initialize the cluster in VxRail. You can have your cluster up and ready in a few minutes. To deploy and maintain VxRail, we need one person for the solution and another for networking. 

What was our ROI?

Return on Investment is something you can see on the customer side, but this is a new solution that we deployed this year, so we would need to wait three years to calculate the return.

What other advice do I have?

I rate VxRail nine out of 10. It's a good solution that's easy to manage. It's simple to upgrade and patch, so you don't have to check every component to see if it's compatible. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
VxRail
January 2026
Learn what your peers think about VxRail. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,757 professionals have used our research since 2012.
reviewer1738062 - PeerSpot reviewer
Technical manager at a tech services company with 11-50 employees
Real User
Dec 12, 2021
Fast, reliable, pure infrastructure solution
Pros and Cons
  • "It's a simple product, fast, and reliable."
  • "One area of the product that could be improved is the support."

What is our primary use case?

All of the primary use cases of the solution are pure infrastructure, and one of two of them are horizon infrastructures.

What needs improvement?

One area of the product that could be improved is the support. In the first year, it was not that fast. Simple things could be changed, but the support has make the changes because you cannot just change them in VxRail. It had to be the support, and they took a little more time than usual supporting other kinds of infrastructures.

For how long have I used the solution?

I've been using the solution for five to seven years. I'm an integrator.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How was the initial setup?

The initial setup is not straightforward, but it's not that complicated. Deployment is supposed to be complicated, so it does not necessarily need to be easier.

What's my experience with pricing, setup cost, and licensing?

If you already have VMware, you just have to convert the license and apply it to the VxRail.

What other advice do I have?

We have about 400 customers, and I would recommend the solution. It's a simple product, fast, and reliable.

I would rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
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reviewer1724973 - PeerSpot reviewer
Station Manager at a tech services company with 51-200 employees
Real User
Dec 8, 2021
Deployment is simple because everything is already built into the finished product
Pros and Cons
  • "Depending on your architecture type, it's simple to manage and implement VxRail compared to other solutions. That's why most of our customers use it."
  • "Sometimes during implementation, you can some scripting errors. And there are some issues when we update the version. There are some issues like the version will not get updated or stable at some time. Dell needs to resolve these problems, we don't waste time fixing them."

What is our primary use case?

We mostly provide VxRail for companies that need to integrate different solutions. It's an embedded solution with storage, computing, and networking parts. Most customers use it because for integration. Our clients are mostly government agencies, educational companies, and enterprise labor.

How has it helped my organization?

Depending on your architecture type, it's simple to manage and implement VxRail compared to other solutions. That's why most of our customers use it. 

What is most valuable?

The most valuable aspect of VxRail is its management capability, especially during deployment. It has so many built-in features. 

What needs improvement?

Sometimes during implementation, you can some scripting errors. And there are some issues when we update the version. There are some issues like the version will not get updated or stable at some time. Dell needs to resolve these problems, we don't waste time fixing them. 

For how long have I used the solution?

We've been actively implementing VxRail solutions for different projects at various companies for two years, and we've worked with several series of VxRail solutions.

What do I think about the stability of the solution?

VxRail is very stable, and you can upgrade it as needed. It will prompt you to update if there are any updates available.  

What do I think about the scalability of the solution?

VxRail is scalable. You can add up to 64 nodes in a single cluster. Anytime you need to scale up or scale out, you can add hard disks on the node or you can add the node itself to the cluster. The scale depends on the customer's requirements. They put out a bid proposal and based on that, we propose the solution they need. It's VxRail most of the time. We first visit their site and look at the solutions in their existing environment. Then based on that, we provide the best solution, which is usually VxRail.

How are customer service and support?

Dell support is proactive. I'm happy with their support. They're active and supportive.

Which solution did I use previously and why did I switch?

In addition to this hyperconverged solution, we have implemented CI Converged solutions, which is a Dell EMC product. However, we recommend the HCI solution for most companies.

How was the initial setup?

Deployment is simple because everything is already built into the finished product. Implementation will not take as long as other products. The management is also straightforward. It has its own support that integrates directly through the network with the vendor. The vendors can automatically log into the system and support the customer. This and other features make VxRail more accessible to our customers.

I've deployed it so many times, including the mounting, nodes, cabling, visualizing, and configuring everything until it gets into production. The full deployment takes a day at most. The maintenance can either be physical or software maintenance. If there are any issues with the physical part, we do the RME process to get the hardware directly from the vendor. If there is a software issue, it's usually an issue we've seen before, so we can troubleshoot it ourselves. If there are any issues we can't resolve, we create a support ticket for the vendors to log into the system and do the maintenance directly.

What other advice do I have?

I rate VxRail eight out of 10. It's a good solution compared to the three-tier architecture, especially for companies that need educational sector services for VDI solutions. It's better to base this on Dell EMC. In the computer, this three-tier architecture is like a docking sensor in your box solutions to use, implement, and manage. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1022718 - PeerSpot reviewer
Sales Manager at a tech services company with 201-500 employees
Real User
Dec 7, 2021
Easily scalable thanks to HCI infrastructure; first layer of tech support has room for improvement
Pros and Cons
  • "The most valuable feature for me in this latest release has been the ability to add a compute or storage node. In the previous release, if I wanted to add only the compute mode, I need to buy a full node, including both compute and storage. That is no longer the case; I can upgrade whatever I want one based on my demand."
  • "Some of the features of the hyperconverged infrastructure could be integrated with external storage. Right now, for example, if I have surveillance going, I need to purchase very cheap storage. So, an integration between the hyperconverged infrastructure and external storage would be good."

What is our primary use case?

We are using the VxRail hyperconverged infrastructure to host some of our applications' virtual machines. We have customized this virtual machine and our applications serve different departments within the company.

What is most valuable?

The most valuable feature for me in this latest release has been the ability to add a compute or storage node. In the previous release, if I wanted to add only the compute mode, I need to buy a full node, including both compute and storage. That is no longer the case. I can upgrade whatever I want one based on my demand.

What needs improvement?

It would be great to have a mechanism that identifies whether or not the configuration has been done well. Right now, we are doing that manually. A compliance check would be a helpful feature.

Some of the features of the hyperconverged infrastructure could be integrated with external storage. Right now, for example, if I have surveillance going, I need to purchase very cheap storage. So, an integration between the hyperconverged infrastructure and external storage would be good.

For how long have I used the solution?

I have been using VxRail for almost three years now. 

What do I think about the stability of the solution?

The stability and performance of VxRail are excellent. 

What do I think about the scalability of the solution?

VxRail is very scalable. This is one of the advantages of hyperconverged infrastructure: Whenever you need to scale, all you have to do is add a node. We use this product on a daily basis. 

How are customer service and support?

The first layer of technical support is not well equipped to help you identify the root cause of issues. However, the second level is. 

There is room for improvement with the first level of technical support. 

How was the initial setup?

The initial setup was not complex, it was very straightforward. Deployment took us three to four days. 

The maintenance we do on it now is mostly preventative. 

We have two people working on VxRail. 

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable considering the value of this product. 

There are no additional licensing and support costs. 

What other advice do I have?

I would recommend this product to other users. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Vmware Administrator at a tech services company with 51-200 employees
Real User
Nov 30, 2021
Tremendous performance with easy setup and good support
Pros and Cons
  • "Initial setup is straightforward, as everything is pre-installed."
  • "Integration could be improved."

What needs improvement?

The product's integration could be improved. Its price is also a bit of a challenge, particularly if you want extra features or higher performance.

For how long have I used the solution?

I've been using this solution for two years.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and support?

My experience with the technical support for this product has been good.

How was the initial setup?

The initial setup is straightforward, as everything is pre-installed.

What other advice do I have?

VxRail's performance is tremendous, and it provides fine security. I would recommend this solution for most customers who want to avoid complex SAN storage implementations and managing SAN storage, as VxRail provides a single point of management console. I would rate this solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
reviewer960945 - PeerSpot reviewer
Co Founder at a tech services company with 1-10 employees
Real User
Nov 17, 2021
Great for a large company, easy to deploy, and easy to scale up
Pros and Cons
  • "VxRail is easy to deploy and easy to scale up."
  • "You have to buy a new server if you want to scale up."

What is our primary use case?

We work with Dell's Italian partner, so we go where the market goes. When Dell merged with EMC, we did several courses, and I got a certification with VxRail. We usually work with companies that have projects. We are solution architects. We don't work with software, programs, databases, or custom software.

What is most valuable?

VxRail is easy to deploy and easy to scale up, but you have to buy a new server if you want to scale up—not just a classic solution like RAM, CPU, or more disk. The solution would be good for a great company that is dynamic and wants to go up very fast.

What needs improvement?

When you converge the solution, you have to be very careful because the great scalability comes at an important cost. If you want to use three nodes with a standard license, for example, and you want to converge the solution with three nodes, you have chosen the wrong product because you have to buy a new server if you want to scale up.

In my opinion, the lack of improvement is from a commercial point of view, not from a technical point of view. 

It also lacks a single easy remote server for disaster recovery.

For how long have I used the solution?

We started using VxRail three years ago.

What do I think about the stability of the solution?

The stability is great because it is based on VMware, so it's the same panel and same code.

What do I think about the scalability of the solution?

VxRail has great scalability.

How are customer service and support?

Dell's EMC technical support is very good.

How was the initial setup?

The initial setup process is pretty straightforward. Technically speaking, there could be some complications, but Dell's support is very good.

In the course for VxRail, they tell you that it's a single click to deploy. From a technical viewpoint, that isn't true because you have to build the rack system. If the system is projected well, then you have a single click to deploy it with a single panel of glass.

What's my experience with pricing, setup cost, and licensing?

The price could be lower. If the price were dropped, the products could sell more easily.

Which other solutions did I evaluate?

Compared to Nutanix, we are not as aggressive in the market, but VxRail is a good product with good design. If VxRail is to compete with Nutanix, it needs a single easy remote server for disaster recovery, but that depends on vSAN, which the design of VxRail is based on. The core of vSAN is not designed for this, maybe because vSAN customers are higher level.

What other advice do I have?

I would give this solution a 9 out of 10. 

VxRail isn't for a small company. If you need less than five servers, you could technically use it, but there are probably other solutions that are cheaper. A classic solution for a small customer is cheaper than other convergence solutions.

In my mind, the hyper-convergence solution is a requirement only for a great company. If you are a small Italian company that isn't going to scale up for a few years, it's very difficult to afford the price, and you might have a problem with technical knowledge as well because your normal technicians won't be able to assist in other convergence solutions if you have an issue. In this case, we prefer traditional systems over VxRail to give the client the correct stability and simple management.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer718026 - PeerSpot reviewer
Sun and IBM PSeries HW - Unix Support Enginner at a tech services company with 51-200 employees
Real User
Oct 24, 2021
Scalable, reliable, and VMware licenses are included
Pros and Cons
  • "The scalability of VxRail is very good."
  • "The solution could improve by having more storage performance because in some other solutions you can have a file system that can be mounted at several places at one time."

What is our primary use case?

Here in Mauritius, most companies prefer on-premise deployments. We use VxRail for civil aviation services.

What needs improvement?

The solution could improve by having more storage performance because in some other solutions you can have a file system that can be mounted at several places at one time.

For how long have I used the solution?

I have been using VxRail for approximately 10 years.

What do I think about the stability of the solution?

VxRail is stable and we have had no issues.

What do I think about the scalability of the solution?

The scalability of VxRail is very good.

We have four customers using this solution.

Which solution did I use previously and why did I switch?

We have previously used Nutanix and SimpliVity. The support was not very good. VxRail could be viewed as lower grade and not a top seller compared to others, but if you have an issue with anything, such as the control or engines and it needs replacing, VxRail is better.

Additionally, I have used PowerScale and Isilon.

How was the initial setup?

The process of the installation is straightforward. The initial implementation took use three to four months. The technician allocated to it did not have much networking experience. Once he mastered networking everything went well. You have to be good at networking to be able to have everything completed in a timely manner.

What about the implementation team?

We do the implementation, maintenance, and support of VxRail with one technician.

What's my experience with pricing, setup cost, and licensing?

The VMware licenses are included and we do not have to worry about the license, everything is integrated.

What other advice do I have?

I would recommend this solution to others if the use case fits. Other solutions, such as PowerScale might be better in a particular use case.

I rate VxRail a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
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