One beneficial feature is that the solution can handle complex environments.
Handles complex environments, reliable, but needs more integration
Pros and Cons
- "One beneficial feature is that the solution can handle complex environments."
- "The product could support and have more compliance with other vendors."
What is most valuable?
What needs improvement?
The product could support and have more compliance with other vendors. It is a big problem that you can not choose any other vendors and must only buy VxRail equivalents, such as Lenel.
Some additional features in the next release should include support for duplication and compression. There should also be more support features on private and hybrid clouds.
For how long have I used the solution?
I have been using the solution for approximately three years.
What do I think about the stability of the solution?
The stability of the solution is satisfactory, we did not experience any bugs or problems.
Buyer's Guide
VxRail
August 2026
Learn what your peers think about VxRail. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
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What do I think about the scalability of the solution?
The scalability could be improved because of the lack of other vendor support.
What's my experience with pricing, setup cost, and licensing?
The solution can be pricey depending on the project. I do not think there are any additional costs to the standard license fees.
Which other solutions did I evaluate?
I have used Nutanix in the past and there are some features I prefer over this solution. For example, it has better support.
What other advice do I have?
I rate VxRail a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
General Manager at a tech services company with 11-50 employees
Efficiently and effectively deploys virtual machines and applications
Pros and Cons
- "This solution optimizes our clients' resources."
- "You can efficiently and effectively deploy virtual machines and applications using VxRail."
- "A disadvantage is that the initial first deployment can be complicated."
What is most valuable?
This solution optimizes our clients' resources. Hyper-convergence infrastructure is a great way to optimize the matching resources, the CPUs, and the storage resources. This is the reason why our client uses this solution. Of course, you can trust it to go-to-market, too. You can efficiently and effectively deploy virtual machines and applications using VxRail.
What do I think about the stability of the solution?
After the initial setup, it's very stable.
How was the initial setup?
A disadvantage is that the initial first deployment can be complicated.
The initial setup is not easy because you need to have a very clear understanding of the machine and the switches in order to put it all together so that it works properly. We had some problems during the initial setup, but now, we have no problems at all.
Overall, deployment takes roughly two weeks.
What about the implementation team?
We deploy this solution for our clients.
Four people are required for the initial setup. Two people from our company and two representatives of the client. You need a lot of people that understand the network. We also had another person present for virtualization, VMware. The networking issues are critical. You just need to strictly follow the manual. If you do that, you'll avoid a lot of problems.
What's my experience with pricing, setup cost, and licensing?
The licensing was one payment, just one payment. We sell the entire solution including the installation process.
We had some problems with the licensing of VMware and vSAN but I really don't know if they are actually included or not in the new features. The licensing of vSAN and VMware for different editions of VxRail is not easy.
What other advice do I have?
Overall, on a scale from one to ten, I would give VxRail a rating of nine. It's a good solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
VxRail
August 2026
Learn what your peers think about VxRail. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
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BT Area Champion/Trainer at a financial services firm with 5,001-10,000 employees
Scalable, simple to use, and has good support
Pros and Cons
- "The support has been excellent, especially if you compare it to IBM."
- "VxRail is a very good software-defined solution that has been simplified so that it's very easy to use, very robust, and especially well-suited for small or medium-sized organizations, with excellent built-in vSAN and strong support from Dell EMC."
- "The licensing is a bit too costly."
What is our primary use case?
We primarily use the solution for hyper-converged infrastructure.
It's a four-node cluster that has internal storage and the solution has combined all four nodes via vSAN. vSAN is software, a software-defined storage software from which we can combine our four-node storage and other resources into one virtual storage tool. It's a software-defined model.
We are using it for surrounding applications, not for core applications. For core applications, we are using Power Systems and IBM Cloud Storage.
What is most valuable?
The product is a very good software-defined solution.
The product has been simplified so that it's very easy to use.
VxRail is a good product and since Dell acquired VMware and went hyper-converged infrastructure, it's been great. It's a very robust solution.
The main thing is that vSAN software is built-in, inside the hypervisor. It's an excellent way of doing things and it's common sense. If we are talking about other hypervisors, such as, let's say, Cisco HyperFlex, HP SimpliVity, and Nutanix, the difference is where vSAN is built on the VMware. You don't need to create a VM for vSAN. It's built-in, in its hypervisor.
When VMware was acquired by Dell, the hardware and software were combined together, which has been very good.
The support has been excellent, especially if you compare it to IBM.
The solution is very good for smaller entities, such as small or medium-sized organizations.
You can scale the solution quite well.
From a security point of view, the solution is pretty good.
What needs improvement?
The licensing is a bit too costly. They should work on lessening the overall price.
For how long have I used the solution?
I've been using the solution for the last two years or so. It hasn't been for that long.
What do I think about the scalability of the solution?
The solution is very good for small and medium-sized organizations.
The product can scale. When we go for an upgrade, all the upgraded software is combined in a one-bundle unit.
We've just extended our solution. We have four-node clusters, and recently we acquired more resources. We just extended this cluster to eight nodes. We are waiting for the delivery of the equipment. We already replaced some of it.
How are customer service and technical support?
We've had a good experience with technical support.
The support mechanism of Dell EMC offers a very quick response. They give us the attention we need when we say there's an issue. The engineer will come online immediately and provide support. We've been quite satisfied with their level of service overall.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive and it could be a bit more reasonably priced for its customers. We hope it's something that will get worked on.
What other advice do I have?
VxRail is the product of Dell, with both hardware and software combined together. It's a very good product.
We bought this VxRail for our VMware-certified applications. Those applications only run on VMware-certified systems. That's why we procured VxRail. Otherwise, we have Hyper-V as well, Microsoft Hyper-V. Hyper-V is an American-based company, which always offers hyper-converged infrastructure solutions. On Edge we are using Hyper-V, It is also a software-defined box.
We have our own private Cloud as well for converged infrastructure. We have the Lenovo Blade series and the external storage is connected to the chassis which we are using for our surrounding applications. This is our private Cloud. It is also on Microsoft Hyper-V.
We aren't using the latest version of the solution. We are using the version before.
Overall, I would rate the solution at a nine out of ten. We've been very happy with it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager at CIALNE
Stable and easy to set up
Pros and Cons
- "The initial setup was very easy."
- "Overall, this is a good product and I recommend it."
- "This is an expensive product and that should be considered a point to be improved."
What is our primary use case?
We use VxRail to host our SAP ERP system.
For how long have I used the solution?
I have been working with VxRail for two months.
What do I think about the stability of the solution?
The stability is okay and we haven't had a problem.
What do I think about the scalability of the solution?
We have approximately 500 people who use this product and we have not tried to scale it.
How are customer service and technical support?
I have not been in contact with technical support.
How was the initial setup?
The initial setup was very easy. Part of the process was migrating the virtual machines to the new server.
What about the implementation team?
We used the Dell team to help with our deployment.
What's my experience with pricing, setup cost, and licensing?
This is an expensive product and that should be considered a point to be improved.
What other advice do I have?
Overall, this is a good product and I recommend it.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
MAM Support Engineer at a media company with 501-1,000 employees
Easy to use, good resource deployment, but integration could improve
Pros and Cons
- "The solution is easy to use, and when turning on a server or a machine that is required for deployment or quality assurance, the dynamic deployment of resources is good."
- "We would like to see integrating with Nutanix. Currently, we are working on integrating the two to see if there is any value in doing so."
- "The solution is competitively priced but it is expensive."
What is our primary use case?
We use the solution for high volumes of data transfer and accessing and processing that data.
What is most valuable?
The solution is easy to use. When turning on a server or a machine that is required for, deployment or quality assurance, the dynamic deployment of resources is good.
What needs improvement?
We would like to see integrating with Nutanix. Currently, we are working on integrating the two to see if there is any value in doing so.
For how long have I used the solution?
I have been using the solution for four years.
What do I think about the stability of the solution?
I have found the solution to be stable.
What do I think about the scalability of the solution?
The solution is scalable. We have more than 1000 users using the solution.
How are customer service and technical support?
We were satisfied with the customer service.
How was the initial setup?
Our product vendor did the installation for us.
What about the implementation team?
The deployment was done by Dell EMC. We have six technicians working on maintenance for the solution.
What's my experience with pricing, setup cost, and licensing?
The licensing comes with the contract with Dell EMC. The solution is competitively priced but it is expensive. However, this is expected as we are a corporate enterprise and we need this environment.
What other advice do I have?
I rate VxRail a seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Technology Solutions Architect at a comms service provider with 501-1,000 employees
Great for modernizing a data centre but simulator access is limited to premium customers only
Pros and Cons
- "For me, the most valuable feature is in relation to the software updates."
- "From my previous experience, and because I work with a wide range of technical engineers, compared to other products, this solution offers a solid hardware performance."
- "There could be better documentation and they should allow everyone to access the simulator."
- "We are experiencing some issues with Dell's live-chat support as the support is different based on the support included with the hardware."
What is our primary use case?
Our company is global. We have a wide range of customers and clients in many countries. Our customers who use VxRail are typically big companies.
Some of our customers are in the banking sector and use VxRail because they're concerned about using automated software for updates, upgrades, etc. VxRail is for a specific category, mostly for banking, oil, and gas — a few others sectors as well.
What is most valuable?
For me, the most valuable feature is in relation to the software updates. Updated software is very critical as I cannot risk making a mistake. To avoid this, VxRail provides me with pre-tested updates that can be implemented with little interruption. Since we are talking about banking, oil, and gas, there's no need for automating virtual machine creation.
What needs improvement?
Currently, I don't see much room for improvement; however, there could be better documentation and they should allow everyone to access the simulator. If Dell could provide access to a simulator or a demo for regular users, it would make things much easier.
In order to gain access, you need to be a golden partner — normal users can't do it. It would be more beneficial to everyone if they could access the simulator and run some trial and error experiments before operating the real product. Many other companies (like Cisco) allow all of their users to do this. You can simply download the materials from the internet, including the simulator.
In regard to VxRail or Dell products in general, you cannot do this because it's very limited to specific partners — typical end users don't have access. It would be great if it was more available to all partners, not just their top-tier partners. There would be less resistance from potential customers because they wouldn't be afraid of daily operations, support, etc.
For how long have I used the solution?
I have been dealing with VxRail for roughly two to three years.
What do I think about the stability of the solution?
VxRail is very stable. We haven't experienced any issues, stability-wise.
What do I think about the scalability of the solution?
As VxRail is constantly updating, it makes it really easy to scale-out and scale-up.
How are customer service and technical support?
We are experiencing some issues with Dell's live-chat support as the support is different based on the support included with the hardware. If you're on a basic plan, there will be some challenges. We're hearing this from our customers in Gulf countries, third-world countries, and even second-world countries. They also face some challenges due to international time zones. There should be online support everywhere, not limited to specific geographical locations, it's limiting. Other companies are not doing this. If you compare Dell with HP, that's not the case. With HP, whenever you have a problem, despite the hardware, you get premium support. With Dell, communicating with support can be a challenge.
How was the initial setup?
The complexity of the initial setup depends on your infrastructure as you need to integrate some existing components. It's not only about the VxRail components, but integration with the existing network and firewall. It's case-by-case. Sometimes it's very easy, sometimes it's not.
What about the implementation team?
We do not deploy this solution for our customers. We step in once it's been deployed. We handle end-to-end operations like security, computing, and networking — the whole portfolio.
What's my experience with pricing, setup cost, and licensing?
VxRail is not cheap, but it's not expensive either. Mainly it's for big enterprise customers. VxRail has its own or target customers and they know the value of this product; however, the hyper-converged solution is not for everyone. The good news is there are no hidden costs.
What other advice do I have?
I would absolutely recommend VxRail. From my previous experience, and because I work with a wide range of technical engineers, compared to other products, this solution offers a solid hardware performance. Generally, we look for value combined with price. If you're able to find a better solution, it will also come at a higher cost. Considering the range of prices overall, Dell is the best — my first choice. You can go for a premium version, but there will be an additional cost. For example, you can go for NetApp, which is better hardware, but the price is higher.
Overall, on a scale from one to ten, I would give VxRail a rating of six.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
MIS Manager at Misr Glass Manufacturing
Flexible, resource efficient and helpful support
Pros and Cons
- "It helps our servers and it is very efficient."
- "What I did not like so much was the amount of VMware that you have to put in your system related to the VxRail."
What is our primary use case?
We use it for our data center.
How has it helped my organization?
It helps our servers and it is very efficient.
What is most valuable?
It's very flexible. We can add more servers as much as we want. It also includes the VMware license, I find this good. We do not waste a lot of resources because you are able to use them efficiently, depending on the usage and the processing unit that is used in a node or not.
What needs improvement?
I cannot think of anything right now, nothing in coming to my mind.
For how long have I used the solution?
The implementation started last December and it went on to January and February; in total, we have used it for less than one year.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is very easy to add new servers, the scalability is very easy.
How are customer service and technical support?
We did contact technical support. In the beginning, we had some tickets with them. They responded well and were very helpful.
What about the implementation team?
We did the setup through the service provider because we didn't have the experience. It was something new for us, so we went through them to get help. They showed us how to migrate from the old service to the new one and we continued to do the process. The implementation took two days for the setup.
What was our ROI?
What I did not like so much was the amount of VMware that you have to put in your system related to the VxRail. This uses a lot of resources and not all of them are necessary. We did not use everything that came with VxRail to set it up so it is okay.
Which other solutions did I evaluate?
We also evaluated another product by Cisco.
What other advice do I have?
I would recommend this product, we have another site that we need to replace the data center and we will implement the same solution.
I would rate VxRail nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect at Net Place
A very good and fast platform with good throughput and scalability
Pros and Cons
- "My customers use it for VDI. It has been very usable and very fast to use with VDI. On the VxRail side also, it has been very fast."
- "I would recommend VxRail because it is simple to use and administer."
- "Its price needs to be improved. It is very expensive. NSX should be licensed together. It will make the network virtualization layer more usable. It would be better if they come together in a bundle, not separately."
- "Its price needs to be improved. It is very expensive."
What is our primary use case?
I'm a reseller. I've been selling VxRail as well as Nutanix for about one to two years. My customers use this solution as a virtualization server for general virtualization and also for VDI. I am currently selling versions 70 and 71.
How has it helped my organization?
For the main boot systems where all virtual machines are deployed, it has been very effective on the throughput side. We have a much faster deployment of the machines after they are located on the host disk as compared to the storage side.
What is most valuable?
My customers use it for VDI. It has been very usable and very fast to use with VDI. On the VxRail side also, it has been very fast.
What needs improvement?
Its price needs to be improved. It is very expensive.
NSX should be licensed together. It will make the network virtualization layer more usable. It would be better if they come together in a bundle, not separately.
What do I think about the stability of the solution?
It has been very stable. I haven't seen many problems with it, and I do not have any complaints about it.
What do I think about the scalability of the solution?
It is quite easy to scale. You just need to add more nodes.
Our clients are both medium and large companies. Most of our clients have a virtual environment, and they use VMware as a traditional infrastructure and add VxRail to it. As the company grows, the usage of this solution will also grow.
How are customer service and technical support?
Their technical support is very good. It is 10 out of 10.
How was the initial setup?
The initial setup is quite simple and very easy.
What's my experience with pricing, setup cost, and licensing?
I live in Brazil, and my customers are from Brazil. It is quite an expensive solution. It is more expensive than the traditional environment.
What other advice do I have?
I would recommend VxRail because is simple to use and administer. It just saves time in deploying the platform. Most of the teams are already able to use VMs and have experience with that. You just have to improve a little bit of storage knowledge. It is not very much different, and you don't have to learn a whole new platform. It is easy, and you should use it.
I would rate VxRail a nine out of ten. It is a very good platform.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Network Admin at a university with 1,001-5,000 employees
Reliable with an easy initial setup and has good updating features
Pros and Cons
- "The updating of the features was one aspect of the solution that made us decide to use it."
- "Aside from our mistake updating the vCenter, which threw things off, we haven't had any issues, there aren't bugs or glitches, it doesn't freeze, and so far it's been rather reliable."
- "All updates are supposed to be done through VxRail, however, the vCenter actually showed that there was an update it needed. I've just started using the product. I didn't know what I was doing. I actually updated my vCenter and that actually threw the VxRail system offline. We had to spend some time trying to get that working again. If possible, they should make the process a bit more clear so we don't make mistakes like this in the future. There should maybe be some sort of pop-up that can direct you."
What is our primary use case?
We have four nodes. We're using it for our VMware infrastructure.
What is most valuable?
The updating of the features was one aspect of the solution that made us decide to use it. I have yet to actually do an update, however.
What needs improvement?
All updates are supposed to be done through VxRail, however, the vCenter actually showed that there was an update it needed. I've just started using the product. I didn't know what I was doing. I actually updated my vCenter and that actually threw the VxRail system offline. We had to spend some time trying to get that working again. If possible, they should make the process a bit more clear so we don't make mistakes like this in the future. There should maybe be some sort of pop-up that can direct you.
For how long have I used the solution?
I haven't used the solution for too long. So far, it's only been about two to two and a half months.
What do I think about the stability of the solution?
Aside from our mistake updating the vCenter, which threw things off, we haven't had any issues. There aren't bugs or glitches. It doesn't freeze. So far, it's been rather reliable.
What do I think about the scalability of the solution?
As far as the documentation goes, it seems to be scalable. I haven't had to do any scaling, however, the documentation certainly makes it seem like it's just a matter of adding another node and everything will just work fine.
How are customer service and technical support?
So far, the technical support has been pretty good. We actually worked with a third-party who worked with Dell on the vCenter problem we had. So far, they seem knowledgable and responsive. We're satisfied with the level of service our organization receives.
Which solution did I use previously and why did I switch?
We did not previously use a hyper-converged solution. We had a Cisco UCS and we needed to update it. We looked at HyperFlex and at VxRail. We're actually a big Cisco and a big Dell shop, however, on the server-side, we're more of a Dell shop and I liked the step updating. That's pretty much why we went with that.
How was the initial setup?
The initial setup was not complex. It was pretty straightforward for us.
What about the implementation team?
We had a technician from Dell actually do the initial setup. It helped make the entire process very seamless.
What's my experience with pricing, setup cost, and licensing?
We don't have to pay for anything after the initial purchase. There aren't ongoing licensing costs. I don't know the exact price of the solution.
What other advice do I have?
We're just customers. We don't have a professional relationship with the company.
If an organization is considering implementing the solution, I would advise they get some help doing so, unless they have the correct staff in house that can handle it, or they are very concerned about getting outside help for some reason. The technician that helped us got right through it. I would have been hard-pressed to get the implementation done on my own.
Overall, I would rate the solution eight out of ten. Aside from the one issue we had at the beginning with the update confusion, it's been very good.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sales Manager at LTA-RH Informatica
Stable with good software-defined storage and easy to set up
Pros and Cons
- "The stability continues to get better and better. It's pretty reliable."
- "Our customers have found that there is better performance across all of the virtual platforms and the routings."
- "The solution should offer more integration with other virtual software. VxRail runs just with VMware, however, maybe it should integrate with Hyper-V or with KVM as well."
- "The performance of data centers needs to be improved. They need to process more and deliver more in the space of the storage and offer better performance."
What is our primary use case?
We primarily use the solution as a platform for all of the virtual platforms using VMware. We change the traditional infrastructure and don't sell any servers anymore. We're now selling appliances and VxRail and change the traditional platform to the hyper-converged platform.
How has it helped my organization?
Our customers have found that there is better performance across all of the virtual platforms and the routings. Routing and running are now faster.
What is most valuable?
The software-defined storage and software-defined network are great. We can easily change to VMware on Amazon, or on Azure or on private Cloud running Vx. It's very flexible.
What needs improvement?
The performance of data centers needs to be improved. They need to process more and deliver more in the space of the storage and offer better performance.
The solution should offer more integration with other virtual software. VxRail runs just with VMware.
For how long have I used the solution?
We've been dealing with the solution for three or four years now.
What do I think about the stability of the solution?
The stability continues to get better and better. It's pretty reliable.
What do I think about the scalability of the solution?
You are able to scale up to 64 nodes at a maximum. It does scale to that size. I don't know of any client that would need 64. We have a few clients that have an installation of 16 to 24 nodes and that's rather sizable. Chances are you wouldn't have to scale quite as large as 64. Therefore, it would be a rare instance in which it wouldn't scale enough for a company.
All of our clients are quite large and government-related.
How are customer service and technical support?
We've never had to reach out to technical support, not have our clients. We have an SLA, however, we really don't have many requests as the solution works very well.
How was the initial setup?
The solution does not have a complex setup. It's very simple and very straightforward.
What about the implementation team?
I've personally helped my clients with the initial setup. While I don't have all of the technical skills, I have a team that's very well versed in the product.
What other advice do I have?
We're a reseller. We sell the solution to our clients.
I'm not sure which version of the solution we're using. It might be the latest, which is the most likely.
We launch the solution on-premises in order to launch a private cloud.
Overall, I would rate the solution ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
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