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Senior Consultant at global brands
Real User
Perfect, easy to manage, very scalable, and very stable
Pros and Cons
  • "The simplicity and manageability of VxRail are most valuable. We have a very good experience with this product. Its stability and scalability are also very good."
  • "The most important thing that I want to be included in this solution is the VMware license. Its deployment time can be quicker so that instead of 40 minutes, it takes 10 minutes."

What is our primary use case?

We have deployed it in our lab in our organization for POCs. We have its latest version.

I am responsible for presales and solution architecture for HCI VxRail. It is suitable for any business, such as financial, telecom, education, etc. 

What is most valuable?

The simplicity and manageability of VxRail are most valuable. We have a very good experience with this product. Its stability and scalability are also very good.

What needs improvement?

The most important thing that I want to be included in this solution is the VMware license. 

Its deployment time can be quicker so that instead of 40 minutes, it takes 10 minutes.

For how long have I used the solution?

I have been using VxRail for four years. 

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June 2025
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What do I think about the stability of the solution?

It is the most stable solution I have come across.

What do I think about the scalability of the solution?

I have scaled it many times, and its scalability is very good. You can scale out and scale up as much as you need, which is a great thing.

It is suitable for small, medium, and large businesses. We have almost 500 users.

How are customer service and support?

I have contacted them many times. The best thing about their support is that there is single support for software, hardware, and networking.

How was the initial setup?

It is very straightforward, but it would be great if it can be done in 10 minutes rather than 40 minutes.

What's my experience with pricing, setup cost, and licensing?

It has a yearly subscription. It can be for one year, three years, or five years.

What other advice do I have?

I would 100% recommend this solution to others. I am very happy with this product.

I would rate VxRail a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Director of Maritime Geoinformation at ARMADA DEL ECUADOR
Real User
Elastic and scalable solution
Pros and Cons
  • "VxRail has improved out organization because we are trying to be a little more proactive and elastic. We are trying to change our conventional approach to development."
  • "Deployment was not initially straightforward for us. We had an incompatibility issue that was very difficult for Dell Professional Service to solve."

What is our primary use case?

Our primary use case for VxRail right is deploying management systems. We are trying to consolidate some infrastructure.

How has it helped my organization?

VxRail has improved out organization because we are trying to be a little more proactive and elastic. We are trying to change our conventional approach to development. So this kind of solution is very suitable for data and that approach.

What needs improvement?

It could be very interesting to integrate VxRail with vSAN Ready Nodes, which we also use. Both solutions were built by Dell. vSAN Ready Nodes is another family of products, but with the same building blocks as VxRail, I think. VxRail easier to manage and deploy, but it is a little more expensive, and vSAN Ready Nodes would work better for some of our clients' use cases. 

It would be good to have both of these solutions on the same dashboard. We don't want to have two management domain. It would be great for us to have these two Dell solutions integrated. 

Dell could do more to help customers understand the real value proposition of this solution, especially related to deployment and scaling. A lot can be done with this solution. For example, it can be used for coverage bonds for virtual machines or as a solution for disaster recovery. This is important for customers with critical infrastructures. 

In-person training and online training tools could be great, as well. Including training in the bundle with the equipment would be beneficial for us. 

For how long have I used the solution?

We have been using VxRail for two years. 

How are customer service and technical support?

Ecuador is a small market, so we do not have much access to local tech support. There are a lot of local commercial channels and partners, but not so much technical support. I think we only have two or three channels. 

Which solution did I use previously and why did I switch?

Before switching to VxRail, we had a very common solution that utilized Blade servers. We switched because we wanted something more elastic and scalable.

How was the initial setup?

Deployment was not initially straightforward for us. We had an incompatibility issue that was very difficult for Dell Professional Service to solve. We had people from different countries trying to solve it. We were deploying the regional product but something with the version was inconsistent. It was a special case, but was very difficult to identify and to solve. It took us about two days.

Once we solved that issue, deployment was very easy. It took maybe an hour and was really easy. 

What's my experience with pricing, setup cost, and licensing?

The impression we got from the technical papers was that it would be very easy and quick to deploy this solution, but it was not. However, after we dealt with those issues, the solution was very solid, very easy. It wasn't easy to configure, but right now it's very stable. We are happy with that.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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VxRail
June 2025
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Solution Specialist at a tech services company with 51-200 employees
Reseller
Handles complex environments, reliable, but needs more integration
Pros and Cons
  • "One beneficial feature is that the solution can handle complex environments."
  • "The product could support and have more compliance with other vendors."

What is most valuable?

One beneficial feature is that the solution can handle complex environments. 

What needs improvement?

The product could support and have more compliance with other vendors. It is a big problem that you can not choose any other vendors and must only buy VxRail equivalents, such as Lenel.

Some additional features in the next release should include support for duplication and compression. There should also be more support features on private and hybrid clouds.

For how long have I used the solution?

I have been using the solution for approximately three years.

What do I think about the stability of the solution?

The stability of the solution is satisfactory, we did not experience any bugs or problems. 

What do I think about the scalability of the solution?

The scalability could be improved because of the lack of other vendor support. 

What's my experience with pricing, setup cost, and licensing?

The solution can be pricey depending on the project. I do not think there are any additional costs to the standard license fees. 

Which other solutions did I evaluate?

I have used Nutanix in the past and there are some features I prefer over this solution. For example, it has better support.

What other advice do I have?

I rate VxRail a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer908976 - PeerSpot reviewer
General Manager at a tech services company with 11-50 employees
Real User
Efficiently and effectively deploys virtual machines and applications
Pros and Cons
  • "This solution optimizes our clients' resources."
  • "A disadvantage is that the initial first deployment can be complicated."

What is most valuable?

This solution optimizes our clients' resources. Hyper-convergence infrastructure is a great way to optimize the matching resources, the CPUs, and the storage resources. This is the reason why our client uses this solution. Of course, you can trust it to go-to-market, too. You can efficiently and effectively deploy virtual machines and applications using VxRail.

What do I think about the stability of the solution?

After the initial setup, it's very stable.


How was the initial setup?

A disadvantage is that the initial first deployment can be complicated.

The initial setup is not easy because you need to have a very clear understanding of the machine and the switches in order to put it all together so that it works properly. We had some problems during the initial setup, but now, we have no problems at all.

Overall, deployment takes roughly two weeks.

What about the implementation team?

We deploy this solution for our clients.

Four people are required for the initial setup. Two people from our company and two representatives of the client. You need a lot of people that understand the network. We also had another person present for virtualization, VMware. The networking issues are critical. You just need to strictly follow the manual. If you do that, you'll avoid a lot of problems.

What's my experience with pricing, setup cost, and licensing?

The licensing was one payment, just one payment. We sell the entire solution including the installation process.

We had some problems with the licensing of VMware and vSAN but I really don't know if they are actually included or not in the new features. The licensing of vSAN and VMware for different editions of VxRail is not easy. 

What other advice do I have?

Overall, on a scale from one to ten, I would give VxRail a rating of nine. It's a good solution.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Manager at CIALNE
Real User
Stable and easy to set up
Pros and Cons
  • "The initial setup was very easy."

    What is our primary use case?

    We use VxRail to host our SAP ERP system.

    For how long have I used the solution?

    I have been working with VxRail for two months.

    What do I think about the stability of the solution?

    The stability is okay and we haven't had a problem.

    What do I think about the scalability of the solution?

    We have approximately 500 people who use this product and we have not tried to scale it.

    How are customer service and technical support?

    I have not been in contact with technical support.

    How was the initial setup?

    The initial setup was very easy. Part of the process was migrating the virtual machines to the new server.

    What about the implementation team?

    We used the Dell team to help with our deployment.

    What's my experience with pricing, setup cost, and licensing?

    This is an expensive product and that should be considered a point to be improved.

    What other advice do I have?

    Overall, this is a good product and I recommend it.

    I would rate this solution a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1484772 - PeerSpot reviewer
    MAM Support Engineer at a media company with 501-1,000 employees
    Real User
    Easy to use, good resource deployment, but integration could improve
    Pros and Cons
    • "The solution is easy to use. When turning on a server or a machine that is required for, deployment or quality assurance, the dynamic deployment of resources is good."
    • "We would like to see integrating with Nutanix. Currently, we are working on integrating the two to see if there is any value in doing so."

    What is our primary use case?

    We use the solution for high volumes of data transfer and accessing and processing that data.

    What is most valuable?

    The solution is easy to use. When turning on a server or a machine that is required for, deployment or quality assurance, the dynamic deployment of resources is good.

    What needs improvement?

    We would like to see integrating with Nutanix. Currently, we are working on integrating the two to see if there is any value in doing so.

    For how long have I used the solution?

    I have been using the solution for four years.

    What do I think about the stability of the solution?

    I have found the solution to be stable.

    What do I think about the scalability of the solution?

    The solution is scalable. We have more than 1000 users using the solution.

    How are customer service and technical support?

    We were satisfied with the customer service.

    How was the initial setup?

    Our product vendor did the installation for us.

    What about the implementation team?

    The deployment was done by Dell EMC. We have six technicians working on maintenance for the solution.

    What's my experience with pricing, setup cost, and licensing?

    The licensing comes with the contract with Dell EMC. The solution is competitively priced but it is expensive. However, this is expected as we are a corporate enterprise and we need this environment.

    What other advice do I have?

    I rate VxRail a seven out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1067061 - PeerSpot reviewer
    Information Technology Solutions Architect at a comms service provider with 501-1,000 employees
    Real User
    Great for modernizing a data centre but simulator access is limited to premium customers only
    Pros and Cons
    • "For me, the most valuable feature is in relation to the software updates."
    • "There could be better documentation and they should allow everyone to access the simulator."

    What is our primary use case?

    Our company is global. We have a wide range of customers and clients in many countries. Our customers who use VxRail are typically big companies.

    Some of our customers are in the banking sector and use VxRail because they're concerned about using automated software for updates, upgrades, etc. VxRail is for a specific category, mostly for banking, oil, and gas — a few others sectors as well.

    What is most valuable?

    For me, the most valuable feature is in relation to the software updates. Updated software is very critical as I cannot risk making a mistake. To avoid this, VxRail provides me with pre-tested updates that can be implemented with little interruption. Since we are talking about banking, oil, and gas, there's no need for automating virtual machine creation.

    What needs improvement?

    Currently, I don't see much room for improvement; however, there could be better documentation and they should allow everyone to access the simulator. If Dell could provide access to a simulator or a demo for regular users, it would make things much easier. 

    In order to gain access, you need to be a golden partner — normal users can't do it. It would be more beneficial to everyone if they could access the simulator and run some trial and error experiments before operating the real product. Many other companies (like Cisco) allow all of their users to do this. You can simply download the materials from the internet, including the simulator. 

    In regard to VxRail or Dell products in general, you cannot do this because it's very limited to specific partners — typical end users don't have access. It would be great if it was more available to all partners, not just their top-tier partners. There would be less resistance from potential customers because they wouldn't be afraid of daily operations, support, etc. 

    For how long have I used the solution?

    I have been dealing with VxRail for roughly two to three years.

    What do I think about the stability of the solution?

    VxRail is very stable. We haven't experienced any issues, stability-wise.

    What do I think about the scalability of the solution?

    As VxRail is constantly updating, it makes it really easy to scale-out and scale-up.

    How are customer service and technical support?

    We are experiencing some issues with Dell's live-chat support as the support is different based on the support included with the hardware. If you're on a basic plan, there will be some challenges. We're hearing this from our customers in Gulf countries, third-world countries, and even second-world countries. They also face some challenges due to international time zones. There should be online support everywhere, not limited to specific geographical locations, it's limiting. Other companies are not doing this. If you compare Dell with HP, that's not the case. With HP, whenever you have a problem, despite the hardware, you get premium support. With Dell, communicating with support can be a challenge.

    How was the initial setup?

    The complexity of the initial setup depends on your infrastructure as you need to integrate some existing components. It's not only about the VxRail components, but integration with the existing network and firewall. It's case-by-case. Sometimes it's very easy, sometimes it's not.

    What about the implementation team?

    We do not deploy this solution for our customers. We step in once it's been deployed. We handle end-to-end operations like security, computing, and networking — the whole portfolio.

    What's my experience with pricing, setup cost, and licensing?

    VxRail is not cheap, but it's not expensive either. Mainly it's for big enterprise customers. VxRail has its own or target customers and they know the value of this product; however, the hyper-converged solution is not for everyone. The good news is there are no hidden costs.

    What other advice do I have?

    I would absolutely recommend VxRail. From my previous experience, and because I work with a wide range of technical engineers, compared to other products, this solution offers a solid hardware performance. Generally, we look for value combined with price. If you're able to find a better solution, it will also come at a higher cost. Considering the range of prices overall, Dell is the best — my first choice. You can go for a premium version, but there will be an additional cost. For example, you can go for NetApp, which is better hardware, but the price is higher.

    Overall, on a scale from one to ten, I would give VxRail a rating of six.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Solutions Architect at Net Place
    MSP
    A very good and fast platform with good throughput and scalability
    Pros and Cons
    • "My customers use it for VDI. It has been very usable and very fast to use with VDI. On the VxRail side also, it has been very fast."
    • "Its price needs to be improved. It is very expensive. NSX should be licensed together. It will make the network virtualization layer more usable. It would be better if they come together in a bundle, not separately."

    What is our primary use case?

    I'm a reseller. I've been selling VxRail as well as Nutanix for about one to two years. My customers use this solution as a virtualization server for general virtualization and also for VDI. I am currently selling versions 70 and 71. 

    How has it helped my organization?

    For the main boot systems where all virtual machines are deployed, it has been very effective on the throughput side. We have a much faster deployment of the machines after they are located on the host disk as compared to the storage side.

    What is most valuable?

    My customers use it for VDI. It has been very usable and very fast to use with VDI. On the VxRail side also, it has been very fast.

    What needs improvement?

    Its price needs to be improved. It is very expensive. 

    NSX should be licensed together. It will make the network virtualization layer more usable. It would be better if they come together in a bundle, not separately.

    What do I think about the stability of the solution?

    It has been very stable. I haven't seen many problems with it, and I do not have any complaints about it.

    What do I think about the scalability of the solution?

    It is quite easy to scale. You just need to add more nodes. 

    Our clients are both medium and large companies. Most of our clients have a virtual environment, and they use VMware as a traditional infrastructure and add VxRail to it. As the company grows, the usage of this solution will also grow.

    How are customer service and technical support?

    Their technical support is very good. It is 10 out of 10.

    How was the initial setup?

    The initial setup is quite simple and very easy.

    What's my experience with pricing, setup cost, and licensing?

    I live in Brazil, and my customers are from Brazil. It is quite an expensive solution. It is more expensive than the traditional environment. 

    What other advice do I have?

    I would recommend VxRail because is simple to use and administer. It just saves time in deploying the platform. Most of the teams are already able to use VMs and have experience with that. You just have to improve a little bit of storage knowledge. It is not very much different, and you don't have to learn a whole new platform. It is easy, and you should use it.

    I would rate VxRail a nine out of ten. It is a very good platform.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
    PeerSpot user
    Buyer's Guide
    Download our free VxRail Report and get advice and tips from experienced pros sharing their opinions.
    Updated: June 2025
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