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Acronis Disaster Recovery Reviews

Vendor: Acronis
4.1 out of 5
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What is Acronis Disaster Recovery?

Acronis Disaster Recovery Service is a hybrid cloud, all-in-one, IT continuity solution that protects and restores your data and servers in the event of a natural or man-made disaster. Leveraging the power of the Acronis AnyData Engine, Acronis Disaster Recovery Service can reliably recover your servers or entire data centers without the need for you to invest in duplicate systems or additional staff.

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Acronis Disaster Recovery is the #13 ranked solution in top Disaster Recovery Software. PeerSpot users give Acronis Disaster Recovery an average rating of 8.2 out of 10. Acronis Disaster Recovery is most commonly compared to Veeam Data Platform: Acronis Disaster Recovery vs Veeam Data Platform.
Buyer's Guide
Acronis Disaster Recovery
August 2025
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Acronis Disaster Recovery mindshare

As of August 2025, the mindshare of Acronis Disaster Recovery in the Disaster Recovery (DR) Software category stands at 0.4%, up from 0.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Market Share Distribution
ProductMarket Share (%)
Acronis Disaster Recovery0.4%
Veeam Data Platform21.6%
Commvault Cloud13.3%
Other64.7%
Disaster Recovery (DR) Software

PeerResearch reports based on Acronis Disaster Recovery reviews

TypeTitleDate
CategoryDisaster Recovery (DR) SoftwareAug 29, 2025Download
ProductReviews, tips, and advice from real usersAug 29, 2025Download
ComparisonAcronis Disaster Recovery vs Veeam Data PlatformAug 29, 2025Download
ComparisonAcronis Disaster Recovery vs HPE Zerto SoftwareAug 29, 2025Download
ComparisonAcronis Disaster Recovery vs VMware Live RecoveryAug 29, 2025Download
Suggested products
TitleRatingMindshareRecommending
Veeam Data Platform4.321.6%94%428 interviewsAdd to research
HPE Zerto Software4.510.3%98%341 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Acronis Disaster Recovery is praised for its imaging capability, single-click recovery, data encryption, and seamless failover. Users value features like backup and recovery, test capabilities, AWS and Google Cloud gateway, extensive scalability, automation, and ease of use via a single console. Its backup effectiveness, hot restore capability, email security, and patch management enhance data protection strategies. Clients appreciate automated features minimizing manual tasks, ensuring efficient recovery in disaster scenarios.
  • "My customers are finding value in Acronis Disaster Recovery, as they are happy with the tool and continue to use the services after facing many situations where they found it useful and got good returns on their investment."
  • "The most valuable feature is the hot restore capability."
  • "The ability to automate the backup solution and recover entire mailboxes or even granular-level emails is very good for restoration and backup."

Room for Improvement

Acronis Disaster Recovery requires real-time and cross-platform support, load balancing, and server configuration capacities. It needs to enhance its documentation and technical support. Pricing models should consider diverse requirements. The licensing and bulk activity features require better clarity. Users seek endpoint and organizational security improvements and more intelligence in disaster responses. Providing GIF animations for instructions could improve user guidance. Debugging and support services need enhancement for timely assistance.
  • "Technical support from Acronis requires some improvisation; we do not get on-time support, and we face issues connecting with the account manager, which needs to be improved."
  • "There is room for improvement in incorporating intelligence around disaster recovery. For instance, if a server is completely offline and destroyed, the system should offer an intelligent response, providing options to start recovery without requiring manual intervention from engineers."
  • "Overall, Acronis is a good solution, but it needs improvements in some areas like IDR, XDR, and other aspects."

ROI

Many users report an approximate year for ROI from Acronis Disaster Recovery. They note cost savings and improved recovery times. Regular updates that introduce features like immutable storages enhance efficiency. Users appreciate the ability to restore data from threats and damage, finding it valuable for ongoing use. Satisfaction is noted with effective data handling in challenging situations, contributing to positive ROI perceptions.

Pricing

Acronis Disaster Recovery's pricing is seen as reasonable by many, though some consider it costly compared to similar solutions and note recent price increases. Users find the cost acceptable for enterprise features, disaster recovery storage, and testing environments. Many prefer perpetual licenses over subscriptions, although some find pricing a bit complex. It's rated between average and slightly expensive, with the price varying based on endpoints and VMs, impacting regional acceptance differently.
  • "The tool is a little bit expensive. When it comes to pricing, there is a range for the VMs and endpoints. It depends. A set of backups on a DR probably costs around 10 to 20 USD per endpoint."
  • "On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing two or three out of ten."
  • "The solution’s pricing is average."

Popular Use Cases

Acronis Disaster Recovery is primarily utilized for data backup and continuity, supporting business operations during outages by offering swift restoration. It caters to diverse sectors like manufacturing, finance, and education. Users appreciate its cloud-based infrastructure, ransomware protection, and the ability to deploy within data centers. They also rely on it for critical server protection and to minimize downtime, making it valuable for backup and recovery within various industries.

Service and Support

Acronis Disaster Recovery’s support is generally rated highly for expertise and responsiveness. Users note that the team is knowledgeable, accessible, and professional. However, they experience occasional delays, especially during outages, and face issues with account management. Ratings range from seven to nine out of ten, indicating satisfaction with room for improvement in response times. Some clients benefit from swift support, but timely assistance for all remains a priority.

Deployment

Acronis Disaster Recovery's setup is generally straightforward with a user-friendly interface and takes around 15 to 20 minutes. Installing the client remotely is simple. For local and cloud backups, configuration may be more complex but manageable. Deployment time varies based on customer requirements and server numbers, typically requiring one person. Although easy for many, some encounter complexity when configuring and locating devices. Experience with Acronis aids in simplifying the process.

Scalability

Acronis Disaster Recovery demonstrates notable scalability improvements. It's preferred by mid-sized and smaller businesses due to accessibility and cost-effectiveness. While its licensing may impact scalability for larger enterprises, it remains highly scalable, with ease in scaling through additional licenses. It manages configurations well and is rated positively for scalability, making it suitable for businesses with varying user demands.

Stability

Most users find Acronis Disaster Recovery highly stable, with few reports of downtime or data loss. Initial stability issues have been resolved for many, and the solution performs well locally, though some experience reduced stability with cloud backups. Quick fixes by Acronis in rare cases have maintained user confidence. Users frequently rate its stability around nine out of ten. Routine disaster recovery processes typically proceed without stability issues.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Acronis Disaster Recovery Buyer's Guide for additional reliable information.

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Learn more about Acronis Disaster Recovery

Acronis Disaster Recovery Service can reliably recover your servers or entire data centers without the need for your organization to invest in duplicate systems or additional staff. Providing flexible recovery time objective (RTO) options, Acronis Disaster Recovery Service combines the high performance and shortest recovery time of a local appliance with the low cost, predictability, and accessibility of a virtual private cloud.

Acronis Disaster Recovery was previously known as Acronis DRaaS.

Acronis Disaster Recovery customers

Bristows LLP, Davis Wright Tremaine, LLP

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Product Categories

Product Categories
Disaster Recovery (DR) Software

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Acronis Disaster Recovery Reviews Summary
Author infoRatingReview Summary
Technology Specialist at Ideeya technologies4.0I have helped customers in manufacturing and finance implement Acronis Disaster Recovery, focusing on backup features for OneDrive and email. While customers appreciate its automation for data recovery, improvements are needed in licensing and technical support.
Technical Director at Tecstaq3.0We use Acronis Disaster Recovery for clients across various sectors due to its ease of use through a single console. While valuable, improvements in technical support and security features are needed. We've also used AWS but noticed no major differences.
Responsible for Internet Technology Development at College of International Transport & Logistics - CITLC5.0I've used Acronis Disaster Recovery for 15 years to protect server data, finding it reliable, easy to use, and scalable. Its backup and recovery speed impressed me, though clearer step-by-step visuals could improve the user experience.
Senior Engeneer at Telco Systems4.0Our primary use for Acronis Disaster Recovery is ensuring seamless failover for critical client services. The hot restore feature is invaluable, allowing quick server restoration. However, it could benefit from more intelligent disaster response options. We chose Acronis over Veeam for cost reasons.
Technical Director at Edge Cloud4.0No summary available
System Admininstrator at Prince Sultan University4.0We use Acronis Disaster Recovery for its user-friendly data recovery, patch management, and integrated malware scanning features. It effectively secures backups, but needs improvement in server configuration capacity. We switched from Paragon for Acronis's ease of use.
Partner Account Manager at Interworks S.A.4.5We use Acronis Disaster Recovery to quickly switch operations to a foreign data center during a crisis, benefiting from its patch management and backup features. Switching from Veeam, the solution's cost-effectiveness and comprehensive service model prompted our decision.
Associate Product Executive at Connex Information Technologies4.0I distribute Acronis Cloud and its solutions, including Acronis Disaster Recovery. The ability to automate backups and recover entire mailboxes is valuable. However, improvements in IDR and XDR are needed to better compete in the enterprise market.