

Arcserve UDP and Acronis Disaster Recovery are two competitive options in the data protection category. Arcserve UDP generally holds the upper hand due to its cost-effectiveness and feature depth, whereas Acronis excels in backup and restore functionalities.
Features: Arcserve UDP stands out for its comprehensive feature set, including global deduplication, virtual standby, and ease of use across Windows, Linux, and VMware environments. It is known for swift setup and backup speed. Acronis Disaster Recovery offers efficient data backup and recovery capabilities, reliable patch management, and effective disaster recovery with file-level backup.
Room for Improvement: Arcserve UDP users seek better integration with virtual environments, enhanced cloud server interoperability, and faster technical support. Acronis Disaster Recovery could improve real-time backup features, refine its pricing structure, and expand the capabilities of its file restoration and failover support.
Ease of Deployment and Customer Service: Arcserve UDP is mainly deployed on-premises, with technical support receiving mixed reviews regarding response time. Acronis Disaster Recovery is often used in public cloud environments, consistently praised for fast and effective customer support.
Pricing and ROI: Arcserve UDP is viewed as cost-effective, providing significant savings and value for businesses with competitive pricing. Acronis Disaster Recovery is considered slightly more costly but is seen as a worthwhile investment due to its strong backup process and long-term benefits.
My customers are finding value in Acronis Disaster Recovery, as they are happy with the tool and continue to use the services after facing many situations where they found it useful and got good returns on their investment.
Acronis regularly introduces new features to meet customer needs, which can lead to efficiencies.
They were experts regarding Acronis support for any kind of issues.
We face issues connecting with the account manager, which needs to be improved.
The technical support is reliable and efficient.
I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.
If you set it up with a particular template and want to scale, you can always go to the template and edit and select a different template, demonstrating its scalability.
The scalability of Acronis Disaster Recovery is good, and I would rate it an eight out of ten.
It is easy to scale; you can directly add licenses for scalability.
We have not experienced any downtime, bugs, or glitches.
The only area for improvement is the price.
For the backup to compete in the enterprise market, there must be improvements.
If a server is completely offline and destroyed, the system should offer an intelligent response, providing options to start recovery without requiring manual intervention from engineers.
The price for Acronis Disaster Recovery is fair from the perspective of features, but for Indian customers and in light of the competition, it would be better if the price were a little lower to pitch services more effectively.
The pricing for Acronis products has increased by 10% to 15% over the past few years, making it challenging for existing customers to accommodate the rising costs annually.
While it might be expensive for users in Egypt, I believe the benefits justify the cost.
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
For data recovery, when we lose a server, we are able to restore it in place with the click of a button.
The automation failback feature in Acronis Disaster Recovery is very helpful and very seamless, requiring only one click to initiate the failback, and Acronis does the rest automatically.
The ability to automate the backup solution and recover entire mailboxes or even granular-level emails is very good for restoration and backup.
I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.
| Product | Mindshare (%) |
|---|---|
| Arcserve UDP | 2.0% |
| Acronis Disaster Recovery | 1.7% |
| Other | 96.3% |

| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 1 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 25 |
| Midsize Enterprise | 9 |
| Large Enterprise | 9 |
Acronis Disaster Recovery provides seamless data protection with efficient backup, recovery, and cloud switchover capabilities. It eliminates downtime with automation and integrated malware scanning, securing critical servers.
Acronis Disaster Recovery features an intuitive single console for streamlined management, offering comprehensive solutions for patch management, email security, automated disaster tests, and failover capabilities. Its point-in-time recovery and imaging capability ensure data integrity while enabling rapid cloud switchovers. Integration with cloud platforms and single-click recovery enhance operational efficiency, although supporting more Linux versions and appliances, improved documentation, and better licensing visibility remain areas for enhancement.
What are the most important features?In industries like pharma, education, and manufacturing, Acronis Disaster Recovery is vital for safeguarding data against threats like ransomware. It offers reliable on-cloud backup and rapid failover capabilities during server failures, protecting critical systems and ensuring business continuity.
Arcserve UDP provides comprehensive data protection with features like global deduplication, instant recovery, and virtual standby, supporting efficient backup and recovery across various environments.
Arcserve UDP is designed for seamless data protection and recovery, integrating efficiently across multiple platforms and environments. Its features like global deduplication and cloud integration enhance data protection strategies. The user-friendly interface allows for easy configuration, ensuring quick recovery and enhancing business continuity. While facing challenges in speed and outdated infrastructure compatibility, enhancements in disaster recovery, security, and licensing can improve user experience. Arcserve UDP supports a wide range of backup scenarios including server, file, and VM protection for on-premises and hybrid environments, ensuring reliable backup and recovery solutions.
What are the key features of Arcserve UDP?Arcserve UDP is widely implemented in industries like finance, manufacturing, and education for its ability to handle diverse backup scenarios without user intervention. Organizations rely on it for server, file, and VM backups, ensuring disaster recovery and continuous availability. Its decompression feature and support for virtualization and SQL database high availability meet the needs of demanding sectors, providing reliable data protection and cost-effective solutions.
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