Acronis Disaster Recovery vs Arcserve UDP comparison

Acronis and Arcserve are both solutions in the Disaster Recovery (DR) Software category. Acronis is ranked #13 with an average rating of 8.1, while Arcserve is ranked #10 with an average rating of 7.0. Acronis holds a 0.4% mindshare in DRS, compared to Arcserve’s 2.5% mindshare. Additionally, 90% of Acronis users are willing to recommend the solution, compared to 84% of Arcserve users who would recommend it.

Acronis Disaster Recovery

Read 16 Acronis Disaster Recovery reviews

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137 Comparison Views

90% willing to recommend

Arcserve UDP

Read 43 Arcserve UDP reviews

1,719 Views
1,212 Comparison Views

84% willing to recommend

Acronis Disaster Recovery

Arcserve UDP

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Executive SummaryUpdated on Oct 15, 2024

Arcserve UDP and Acronis Disaster Recovery are two competitive options in the data protection category. Arcserve UDP generally holds the upper hand due to its cost-effectiveness and feature depth, whereas Acronis excels in backup and restore functionalities.

Features: Arcserve UDP stands out for its comprehensive feature set, including global deduplication, virtual standby, and ease of use across Windows, Linux, and VMware environments. It is known for swift setup and backup speed. Acronis Disaster Recovery offers efficient data backup and recovery capabilities, reliable patch management, and effective disaster recovery with file-level backup.

Room for Improvement: Arcserve UDP users seek better integration with virtual environments, enhanced cloud server interoperability, and faster technical support. Acronis Disaster Recovery could improve real-time backup features, refine its pricing structure, and expand the capabilities of its file restoration and failover support.

Ease of Deployment and Customer Service: Arcserve UDP is mainly deployed on-premises, with technical support receiving mixed reviews regarding response time. Acronis Disaster Recovery is often used in public cloud environments, consistently praised for fast and effective customer support.

Pricing and ROI: Arcserve UDP is viewed as cost-effective, providing significant savings and value for businesses with competitive pricing. Acronis Disaster Recovery is considered slightly more costly but is seen as a worthwhile investment due to its strong backup process and long-term benefits.

To learn more, read our detailed Acronis Disaster Recovery vs. Arcserve UDP Report (Updated: April 2025).

Buyer's Guide

Acronis Disaster Recovery vs. Arcserve UDP

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Disaster Recovery

Ranking in Disaster Recovery (DR) Software

13th

Average Rating

8.2

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Arcserve UDP

Ranking in Disaster Recovery (DR) Software

10th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Backup and Recovery (19th)

Mindshare comparison

As of May 2025, in the Disaster Recovery (DR) Software category, the mindshare of Acronis Disaster Recovery is 0.4%, up from 0.3% compared to the previous year. The mindshare of Arcserve UDP is 2.5%, down from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software

Featured Reviews

RandeepPawar

Technical Director at Tecstaq

Have improved recovery preparedness and see potential growth with better technical support

Acronis provides ease of use with all tools and solutions operating through a single console and agent. This reduces the workload on endpoints during backups and other cybersecurity operations. Backup is crucial as it allows data recovery. Email security helps protect against malicious emails. The failover process is preconfigured, offering a simplistic switch over for servers.

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MukundKambli

Senior Solutions Architect at Team Computers

Global deduplication, stable, and flexible licensing options

I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The recovery feature is user-friendly and offers effective protection for our backups."

"The most valuable feature of the solution is data restoration or data recovery."

"Acronis Disaster Recovery has good scalability."

"Using the backup as an image helps our organization to have a clean machine in disaster recovery."

"The most valuable feature is the hot restore capability."

"Performance-wise, it works efficiently for backup and recovery compared to other tools."

"Acronis provides ease of use with all tools and solutions operating through a single console and agent."

"DR and failover are good features of the tool."

More Acronis Disaster Recovery pros

"It is easy to configure."

"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."

"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."

"The product's deployment process was straightforward."

"Instant recovery is the most valuable feature of Arcserve UDP."

"It is a very stable solution...It is a scalable solution."

"The solution has no limitations because it does backup for Linux and Windows."

"The product provides instant and virtual standbys."

More Arcserve UDP pros

Cons

"The product should improve compute points."

"Overall, Acronis is a good solution, but it needs improvements in some areas like IDR, XDR, and other aspects."

"In the future, I would like to see cross-platform support."

"Acronis could improve by incorporating an application or network load balancer."

"We need the server configuration capacity to be enlarged with the solution's help, as it does not currently include capabilities for storage expansion during recovery."

"Acronis Disaster Recovery is an expensive solution compared to other products."

"For the backup to compete in the enterprise market, there must be improvements."

"There is room for improvement in incorporating intelligence around disaster recovery. For instance, if a server is completely offline and destroyed, the system should offer an intelligent response, providing options to start recovery without requiring manual intervention from engineers."

More Acronis Disaster Recovery cons

"The product is not user-friendly."

"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."

"The technical support of the product is an area of concern where improvements are required."

"Every time I change the disc, I have to do a full backup."

"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."

"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."

"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."

"Licensing can be quite difficult."

More Arcserve UDP cons

Pricing and Cost Advice

"Acronis Disaster Recovery is a cheap solution."

"The solution’s pricing is average."

"The tool is a little bit expensive. When it comes to pricing, there is a range for the VMs and endpoints. It depends. A set of backups on a DR probably costs around 10 to 20 USD per endpoint."

"The price of the solution is inexpensive."

"The product has an affordable price."

"The tool's pricing is reasonable."

"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing two or three out of ten."

"This pricing is quite reasonable."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."

"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."

"There is an annual license required for this solution and it is priced well."

"In comparison to other vendors, it is a low-cost solution."

"I feel that the product is fairly priced."

"The solution is very expensive."

More Arcserve UDP pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

17%

Non Profit

10%

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Acronis Disaster Recovery?

Acronis Disaster Recovery is fairly priced. I would rate the pricing a five out of ten, indicating it is not too expensive.

See all answers

What needs improvement with Acronis Disaster Recovery?

There is room for improvement in incorporating intelligence around disaster recovery. For instance, if a server is completely offline and destroyed, the system should offer an intelligent response,...

See all answers

What is your primary use case for Acronis Disaster Recovery?

Our primary use case is to ensure that if the critical services for our clients go down, it fails over to a secondary location.

See all answers

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

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Comparisons

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Product Reports

Buyer's Guide

Acronis Disaster Recovery

May 2025

Download Acronis Disaster Recovery product report

Buyer's Guide

Arcserve UDP

May 2025

Download Arcserve UDP product report

Also Known As

Acronis DRaaS

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

Overview

Acronis Disaster Recovery Service is a hybrid cloud, all-in-one, IT continuity solution that protects and restores your data and servers in the event of a natural or man-made disaster. Leveraging the power of the Acronis AnyData Engine, Acronis Disaster Recovery Service can reliably recover your servers or entire data centers without the need for you to invest in duplicate systems or additional staff.

Acronis Disaster Recovery Service can reliably recover your servers or entire data centers without the need for your organization to invest in duplicate systems or additional staff. Providing flexible recovery time objective (RTO) options, Acronis Disaster Recovery Service combines the high performance and shortest recovery time of a local appliance with the low cost, predictability, and accessibility of a virtual private cloud.

Acronis

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Sample Customers

Bristows LLP, Davis Wright Tremaine, LLP

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Buyer's Guide

Acronis Disaster Recovery vs. Arcserve UDP

April 2025

Free Report: Acronis Disaster Recovery vs. Arcserve UDP

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