Acronis Disaster Recovery vs Arcserve UDP comparison

Acronis and Arcserve are both solutions in the Disaster Recovery (DR) Software category. Acronis is ranked #13 with an average rating of 8.1, while Arcserve is ranked #10 with an average rating of 7.0. Acronis holds a 0.4% mindshare in DRS, compared to Arcserve’s 2.4% mindshare. Additionally, 90% of Acronis users are willing to recommend the solution, compared to 84% of Arcserve users who would recommend it.

Acronis Disaster Recovery

Read 16 Acronis Disaster Recovery reviews

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139 Comparison Views

90% willing to recommend

Arcserve UDP

Read 43 Arcserve UDP reviews

1,867 Views
1,299 Comparison Views

84% willing to recommend

Acronis Disaster Recovery

Arcserve UDP

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Executive SummaryUpdated on Oct 15, 2024

Arcserve UDP and Acronis Disaster Recovery are two competitive options in the data protection category. Arcserve UDP generally holds the upper hand due to its cost-effectiveness and feature depth, whereas Acronis excels in backup and restore functionalities.

Features: Arcserve UDP stands out for its comprehensive feature set, including global deduplication, virtual standby, and ease of use across Windows, Linux, and VMware environments. It is known for swift setup and backup speed. Acronis Disaster Recovery offers efficient data backup and recovery capabilities, reliable patch management, and effective disaster recovery with file-level backup.

Room for Improvement: Arcserve UDP users seek better integration with virtual environments, enhanced cloud server interoperability, and faster technical support. Acronis Disaster Recovery could improve real-time backup features, refine its pricing structure, and expand the capabilities of its file restoration and failover support.

Ease of Deployment and Customer Service: Arcserve UDP is mainly deployed on-premises, with technical support receiving mixed reviews regarding response time. Acronis Disaster Recovery is often used in public cloud environments, consistently praised for fast and effective customer support.

Pricing and ROI: Arcserve UDP is viewed as cost-effective, providing significant savings and value for businesses with competitive pricing. Acronis Disaster Recovery is considered slightly more costly but is seen as a worthwhile investment due to its strong backup process and long-term benefits.

To learn more, read our detailed Acronis Disaster Recovery vs. Arcserve UDP Report (Updated: March 2025).

Buyer's Guide

Acronis Disaster Recovery vs. Arcserve UDP

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Disaster Recovery

Ranking in Disaster Recovery (DR) Software

13th

Average Rating

8.2

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Arcserve UDP

Ranking in Disaster Recovery (DR) Software

10th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Backup and Recovery (19th)

Mindshare comparison

As of April 2025, in the Disaster Recovery (DR) Software category, the mindshare of Acronis Disaster Recovery is 0.4%, up from 0.3% compared to the previous year. The mindshare of Arcserve UDP is 2.4%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software

Featured Reviews

RandeepPawar

Technical Director at Tecstaq

Have improved recovery preparedness and see potential growth with better technical support

Acronis provides ease of use with all tools and solutions operating through a single console and agent. This reduces the workload on endpoints during backups and other cybersecurity operations. Backup is crucial as it allows data recovery. Email security helps protect against malicious emails. The failover process is preconfigured, offering a simplistic switch over for servers.

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MukundKambli

Senior Solutions Architect at Team Computers

Global deduplication, stable, and flexible licensing options

I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Acronis provides ease of use with all tools and solutions operating through a single console and agent."

"Patch management, backup, and disaster recovery have been the solution's most valuable features for our data protection strategy."

"The recovery feature is user-friendly and offers effective protection for our backups."

"Our customers use Acronis Disaster Recovery for data backup."

"Using the backup as an image helps our organization to have a clean machine in disaster recovery."

"The solution can be improved by including a load balancer."

"Acronis provides ease of use with all tools and solutions operating through a single console and agent."

"The backup and recovery options work flawlessly."

More Acronis Disaster Recovery pros

"Easy restoration and the solution works quickly."

"The backup is the most valuable feature. It also makes storage very easy."

"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."

"One of the things that I do like about it is that it has a very good deduplication feature."

"Global deduplication is the best feature of this solution."

"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."

"The product's deployment process was straightforward."

"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."

More Arcserve UDP pros

Cons

"From an improvement perspective, the tool should allow users to add more data centers in the cloud."

"For the backup to compete in the enterprise market, there must be improvements."

"We need the server configuration capacity to be enlarged with the solution's help, as it does not currently include capabilities for storage expansion during recovery."

"In the future, I would like to see cross-platform support."

"The product should improve compute points."

"Acronis could improve by incorporating an application or network load balancer. They could also enhance endpoint security by integrating EDR within the security framework."

"The solution covers specific versions of Windows and Linux, and it would be good if other Linux versions or some special appliances could work in the Acronis Disaster Recovery environment."

"The documentation can be improved, this would have helped."

More Acronis Disaster Recovery cons

"It takes much time to verify and consolidate images for backups."

"Backups are very slow and time consuming."

"They could work on their marketing approach. I don't see many people leveraging it."

"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."

"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."

"The initial setup was complex."

"Every time I change the disc, I have to do a full backup."

"The solution can improve by allowing older versions to support the latest version of the OS."

More Arcserve UDP cons

Pricing and Cost Advice

"The tool is a little bit expensive. When it comes to pricing, there is a range for the VMs and endpoints. It depends. A set of backups on a DR probably costs around 10 to 20 USD per endpoint."

"The solution’s pricing is average."

"This pricing is quite reasonable."

"The product has an affordable price."

"The tool's pricing is reasonable."

"The price of the solution is inexpensive."

"Acronis Disaster Recovery is a cheap solution."

"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing two or three out of ten."

"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."

"The solution is expensive."

"As an MSP partner, I believe that the prices are fair."

"It is approximately $400 to purchase a virtual service outright."

"The pricing is moderate."

"The pricing of the product can be considered to be reasonable enough for the Asian region."

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."

More Arcserve UDP pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

19%

Non Profit

10%

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Acronis Disaster Recovery?

The pricing for Acronis products has increased by 10% to 15% over the past few years, making it challenging for existing customers to accommodate the rising costs annually.

See all answers

What needs improvement with Acronis Disaster Recovery?

Acronis could improve by incorporating an application or network load balancer. They could also enhance endpoint security by integrating EDR within the security framework. Furthermore, the technica...

See all answers

What is your primary use case for Acronis Disaster Recovery?

We use Acronis Disaster Recovery for our customers. We configure it for various sectors including the pharma industry, education sector, and manufacturing sector to address their data protection ne...

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Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What do you like most about Arcserve UDP?

The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...

See all answers

What is your experience regarding pricing and costs for Arcserve UDP?

The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.

See all answers

Comparisons

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Compared 9% of the time

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Product Reports

Buyer's Guide

Acronis Disaster Recovery

March 2025

Download Acronis Disaster Recovery product report

Buyer's Guide

Arcserve UDP

March 2025

Download Arcserve UDP product report

Also Known As

Acronis DRaaS

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

Overview

Acronis Disaster Recovery Service is a hybrid cloud, all-in-one, IT continuity solution that protects and restores your data and servers in the event of a natural or man-made disaster. Leveraging the power of the Acronis AnyData Engine, Acronis Disaster Recovery Service can reliably recover your servers or entire data centers without the need for you to invest in duplicate systems or additional staff.

Acronis Disaster Recovery Service can reliably recover your servers or entire data centers without the need for your organization to invest in duplicate systems or additional staff. Providing flexible recovery time objective (RTO) options, Acronis Disaster Recovery Service combines the high performance and shortest recovery time of a local appliance with the low cost, predictability, and accessibility of a virtual private cloud.

Acronis

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Sample Customers

Bristows LLP, Davis Wright Tremaine, LLP

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Buyer's Guide

Acronis Disaster Recovery vs. Arcserve UDP

March 2025

Free Report: Acronis Disaster Recovery vs. Arcserve UDP

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