Adobe Experience Manager Reviews

Adobe Experience Manager is one of the most powerful and scalable CMS platforms I have ever used. It serves as our central content management tool for managing all our applications and delivering a consistent digital experience across them. The component-based architecture reduces development and deployment time. It manages our digital assets, ensures brand consistency, and enables us to deliver customized content easily. It seamlessly integrates with almost every enterprise solution and provides built-in analytic tools for improving customer engagement and better operational efficiency.

A specific example of how I use Adobe Experience Manager in my daily work is that it functions as a secure solution for personalized content delivery across all applications, ensuring consistency and brand value. It complies with all security standards and has a large user community for better support. It is a powerful and reliable platform that has been truly helpful in my organization. Being able to connect everything to one universal system was a game changer for us, giving us an overall better digital experience.

Adobe Experience Manager offers enterprise-level digital assets management and very robust customization, brand value consistency, and omnichannel delivery. It saves development and maintenance time.

The digital asset management and omnichannel delivery features have benefited my team by managing our digital assets, ensuring brand consistency, and enabling us to deliver customized content easily to our clients. Organizing and obtaining information from results is beneficial. Strengthening our online experience as a brand is valuable. Easy integration with other Adobe services improves productivity and provides a smooth experience.

Adobe Experience Manager has positively impacted my organization by enabling component and page reuse, which reduces application size. It saves manual effort for maintaining all applications, improves traffic, and ensures consistency across all our applications. It provides better security, scalability, and makes our applications more robust.

Adobe Experience Manager performs well overall, though some improvements could be made. Bug troubleshooting is challenging and requires developer expertise. Pricing is higher and not as pocket-friendly as other alternatives. Additionally, AI-generated content sometimes creates issues.

I believe the user interface should be more user-friendly and intuitive for all levels, allowing beginners to use this tool easily.

I have been using Adobe Experience Manager for six years.

Adobe Experience Manager delivers very high performance, is reliable, and operates fast. It handles a huge amount of data smoothly.

Adobe Experience Manager makes our applications more scalable, secure, and efficient. It is very scalable and handles my organization's growth efficiently and quickly.

My experience with customer support has been extremely positive. When reaching out to them, they respond quickly and offer solutions. I highly appreciate them, and the large community is also very helpful and answers questions straightforwardly.

Implementing Adobe Experience Manager in my organization was easy, especially because customer support was very helpful. After going through the learning curve, it becomes straightforward.

I would describe the learning curve for new users or teams adopting Adobe Experience Manager as relatively smooth because customer support is very proactive and helpful, especially with new users learning how to use Adobe Experience Manager.

I have seen specific outcomes from using Adobe Experience Manager, such as a reduction in manual efforts, particularly for maintaining all our applications. There has been a 65% reduction in manual work. Our traffic has increased by 45%. Security has been very robust and has improved by 70%.

Adobe Experience Manager performs well overall. Bug troubleshooting is challenging and requires developer expertise. Pricing is higher and not very pocket-friendly compared to other alternatives.

Adobe Experience Manager integrates very seamlessly with other platforms and tools in my organization, so I have no concerns with that.

I feel very comfortable with the security of Adobe Experience Manager because of its robust security features, and we have not experienced any data breaches since we started using it.

My advice to others considering Adobe Experience Manager is that it is a good tool when consistency across all applications related to design, assets, or content is needed. It reduces application size because it enables component reuse repeatedly without any problems. Managing everything is straightforward and secure. I recommend this solution highly.

Adobe Experience Manager is very flexible and transparent for developers creating the UI across all applications using a single platform. From managing assets and content, it is excellent, easy, and quick. I would rate this product nine out of ten.

Adobe Experience Manager is being used for website development and app PWA developments. It is also used in multiple other use cases related to creating internal web solutions and SaaS-based platforms.

DAM, Digital Asset Management, is used in hosting the entire asset collection including images, videos, and everything else. We also have a customized DAM where we upload all internal DBs related to inventories and other items. A few catalog systems are integrated, and the SKUs are typically dumped through the DAM.

Adobe Experience Manager itself is a content management system. Once you develop components, it becomes easy to change any content-related items frequently. It's very efficient in terms of getting changes done. You don't need deployment, and code changes are not required all the time.

The best feature is the experience fragment. If you want to replicate content across multiple websites with 1,000 or 20,000 pages, this feature helps accomplish it in a fraction of seconds. Additionally, there are schedulers and custom-made publishers which are handled through the system, and it's easy to integrate with multiple cloud-based platforms such as Akamai.

Regarding the component-based framework and content delivery across different platforms, we make a standard framework. Our design team members create a component library. We maintain the library as a storybook and keep it accessible to prevent creating multiple versions of the same component. We focus on reusability to save costs. If a component costs around 6 to 8 lakhs, we reduce it to approximately five, which can be replicated across multiple pages for cost savings.

Akamai has been implemented so we cannot hit the server directly. The website and pages are cached through Akamai. It hits the cache server first and serves through the cache server. When changes occur, the cache gets flushed, then replicates, and the customer receives the final copy of the page.

Adobe Experience Manager needs more optimization. The frequency of components where we have vitals of a page or an app needs to be optimized because these are heavy Java codes along with some AEM developments. The code language should be optimized or they should have some string functions or web plugins to create a lighter version rather than implementing large amounts of code lines. They should start implementing industry best practices which are not currently offered.

We perform our internal development for customization at our own pace. We have multiple frameworks that help us in various ways. We are advancing in terms of AI integration. We have already started our own POCs before Adobe implements these features.

I have been working in my current field for 12 years.

The response has been very quick. The resolution time depends on the type of ticket raised. For P1 tickets, the resolution time is approximately four hours. For P2 or P3 tickets, it takes around 8 to 10 hours TAT. The response time is quick, and they provide resolutions. If they don't have an immediate solution, they coordinate with other team members.

Positive

I have experience with Drupal and Magento, where the catalog system was used by Amazon, though they don't use it anymore. Magento is used by Flipkart and eBay. I also have experience with other custom-based solutions.

Drupal is a completely different company. While they also provide a content management system, Adobe Experience Manager is more premium, flexible, feature-oriented, and offers different templatization options where custom solutions can be built easily. Drupal has restrictions and requires a longer development process. Drupal developers are not easily available in the market. With Adobe Experience Manager, you can transition from a Java developer to an AEM developer, making resource allocation easier.

The setup process is quite flexible, with complete support from Adobe. Setting up is straightforward, and while cost effectiveness might be lacking, finding developers and implementing custom solutions is easy. You can build whatever you want across Adobe Experience Manager due to its flexibility.

The price is significantly high. It's a solution for enterprise organizations, not for small-medium organizations. Companies that are scalable and can maintain it for a longer period should consider it. These technology decisions require careful consideration because the cost can be significant. The enterprise solution is the best practice for an integrated market for Adobe Experience Manager to integrate and penetrate.

It is not cost-effective and can be expensive to implement.

I have been working with Adobe Experience Manager and other technologies including SaaS-based developments, apps, and web within the last 12 months.

Adobe Experience Manager is primarily customized development, which we handle internally, occasionally seeking Adobe's assistance for specific products or solutions used for IAM development purposes.

We run sanity suits daily across multiple platforms seeking segmentation, using custom tools and harvesting for testing purposes.

We implement content strategy through our internal portal. We have a matrix portal providing complete updates and a dashboard for tracking. We monitor the number of URLs being published, workflow progress, dispatcher status, and issue resolution frameworks. A monitoring framework has been implemented to oversee these aspects.

I rate Adobe Experience Manager a nine out of ten.

Adobe Experience Manager is my main headless CMS that helps with creating, managing, and publishing websites and landing pages in my organization.

A specific example of how I use Adobe Experience Manager for websites and landing pages is that it enables our marketers to update content without coding.

Adobe Experience Manager has positively impacted my organization by allowing us to reduce time to market and enhance personalization, which leads to higher conversion.

Through faster content creation and publishing, this improved our campaign launches. Personalized experiences boost engagement and revenue in my organization.

The best features Adobe Experience Manager offers are website and content management, digital asset management, and personalization and experience delivery.

The personalization and experience delivery features have helped my organization by enabling us to deliver personalized content across channels such as web, mobile, and applications.

Adobe Experience Manager increases operational efficiency through centralized assets and reduces time spent searching, editing, and managing files.

I also value the integration with Adobe Target and Adobe Analytics, which makes analysis of our markets very easy so that we can make data-driven decisions.

Adobe Experience Manager could be improved in that the cost is higher than expected.

Besides the cost, the complex setup is another area that could be improved with Adobe Experience Manager.

I have been using Adobe Experience Manager for three years.

Adobe Experience Manager is very stable.

Adobe Experience Manager's scalability is excellent, as it reduces infrastructure and maintenance costs.

The customer support is great, and everything has been good so far.

Positive

I previously used Mailchimp as a different solution.

I switched from Mailchimp to Adobe Experience Manager because Adobe is a great platform.

The licensing plus implementation and maintenance cost is very expensive, making it not suitable for small organizations, and the setup is very complex.

I have seen a return on investment through reduction in time to market, automation through AI, and the availability of very scalable solutions.

Before choosing Adobe Experience Manager, we did not evaluate other options.

Adobe Experience Manager is one of the best enterprise-level content management and digital experience platforms available. My advice to others looking into using Adobe Experience Manager is that this platform will enable all marketers to improve their marketing strategies globally. I rate Adobe Experience Manager a nine out of ten.

I personally have not used Adobe Experience Manager, but I have observed a retail client that uses Adobe Experience Manager to manage their personalized website content, and while they use MoEngage, that platform handles their push and email engagement based on user behavior.

Let me take a common example from my retail client using Adobe Experience Manager alongside MoEngage, where Adobe Experience Manager personalizes the website landing pages and content, while MoEngage handles the user engagement through push notifications, emails, and the app journeys. For instance, if a user browses loan or product pages managed through Adobe Experience Manager but does not convert, that behavior can trigger a personalized re-engagement campaign through MoEngage. Together, they help create a more connected and consistent customer experience across web and app channels.

When combined with platforms like Adobe Experience Manager, it creates a more complete customer lifecycle approach. Adobe Experience Manager manages the experience and the content layer while MoEngage drives engagement, retention, and conversion through behavioral campaigns.

The standout features of Adobe Experience Manager are the centralized content management and the personalization capabilities, making it easier for large enterprises to manage websites, assets, and content across multiple regions and brands from a single platform. Another strong feature is its integration within the Adobe ecosystem, especially with Adobe Analytics and Adobe Target, which helps clients deliver more personalized digital experiences based on user behavior and audience segmentation.

The biggest impact usually comes from the personalization and the content management at scale. Large enterprises manage huge volumes of content across regions, products, and customer segments, so Adobe Experience Manager helps them deliver consistent, yet personalized experiences much faster.

One common challenge that I have heard of is that Adobe Experience Manager can feel complex and resource-intensive during implementation, especially for organizations without strong technical or Adobe ecosystem expertise. The initial setup, customization, and maintenance may require significant partner or developer involvement initially.

Some clients have also mentioned that their licensing and overall ownership cost can be a little high for a mid-sized business, and they would prefer a more simplified authoring and administration experience for non-technical marketing teams.

The main reasons it is not a perfect ten are the implementation complexity, higher costs, and the learning curve for teams that are newer to Adobe Experience Manager ecosystem.

Adobe Experience Manager is actually one of the strongest points in that it is considered a stable and enterprise-grade platform, thereby clients generally trust it for scalability and reliability in the production environments.

Scalability is one of Adobe Experience Manager's very strong areas, especially for large enterprises operating across multiple brands, countries, or digital channels. Clients use it to manage high traffic volumes, large content libraries, and personalized experiences at scale without any major issues. Its cloud-based architecture also helps organizations scale faster during peak campaigns or seasonal traffic spikes while maintaining consistent content delivery and performance.

I inquired about the customer support with two or three of my clients who have used Adobe Experience Manager. All of them generally viewed it very positively since they are enterprise clients. Especially during implementation, the Adobe support teams and partner ecosystems are considered knowledgeable for large-scale deployments.

I would rate the customer support around four out of ten. The enterprise clients usually appreciate the expertise and structured support processes, especially for complex implementation. The ratings might usually drop slightly because some customers feel that support escalations can be a bit slower for non-premium support tiers for non-enterprise clients.

A certain client has definitely seen approximately fifteen to twenty percent improvement in their web engagement and conversions on the personalized pages, especially when those experiences were connected and retargeted with other engagement campaigns in MoEngage.

I can provide one simple example for one of my retail clients. They indicated that from Adobe Experience Manager's capabilities, they have reduced the content publishing time by nearly sixty to seventy percent and they saw an uplift of approximately fifteen percent in their engagement on personalized landing pages. This definitely saves them time and gives them enough time to think about the next content.

One of my clients did evaluate the tool Contentful or Optimizely alongside Adobe Experience Manager before deciding to go with Adobe Experience Manager.

Adobe Experience Manager should be evaluated as a long-term digital experience platform rather than just a CMS. It delivers the most value for organizations that need personalization, multi-channel content management, and integration across a broader marketing ecosystem. I also recommend having a clear implementation and governance strategy from the beginning because the platform is powerful, but it works best when the content workflows, integration, and ownership models are very well-defined from the start.

The clients generally find Adobe Experience Manager's AI-assisted capabilities very useful for speeding up the content creation, tagging, and personalization workflows. The outputs are considered fairly reliable for marketing and content operations use cases, but most enterprises still keep human review and approval layers in place, especially for customer-facing content, because accuracy and brand tone consistency remain very important for them.

I would rate this review eight out of ten.

I have been using Adobe Experience Manager for over three years, focusing on building scalable content solutions, managing workflow, and implementing AEM Forms for enterprise use cases.

My main use case for Adobe Experience Manager is managing website content without coding, as it is a tool where you can place and update content and create forms easily. A day-to-day example is when I create a loan application form using drag-and-drop fields, add validations such as a phone number must be 10 digits, connect it to the backend so data can be stored, set up a workflow so when a user submits it goes to the approval team, and update the form anytime with no need to redeploy the full app. I use AEM Forms to create and manage forms such as loan and registration forms, handle validation, and connect them to workflows. My main use case of Adobe Experience Manager is managing website content and building forms where I can quickly create, update, and publish content or forms without heavy development effort.

The best features Adobe Experience Manager offers include content management, which is super powerful, AEM Forms, which is great for enterprise, workflow automation, multi-site and multi-language support, and integration and scalability. The standout features for me are Adobe Experience Manager's powerful content management, its ability to build dynamic forms with workflows, and its strong integration capabilities with other enterprise tools.

Using Adobe Experience Manager has positively impacted our organization by improving our efficiency significantly. We can update content and forms much faster without depending heavily on developers. It also helps streamline workflows and reduce manual work, which improves overall productivity. Additionally, it provides better consistency across our website and forms, so teams work faster and with less manual effort.

I cannot share specific outcomes or metrics, but we definitely see improvements such as faster content updates and reduced dependency on developers. Tasks that earlier took hours or days can now be done in minutes using Adobe Experience Manager. We measure this mainly through reduced turnaround time for updates, fewer manual steps in workflows, and quicker form processing.

I find the drag-and-drop form builder in Adobe Experience Manager to be mostly intuitive, especially for basic forms, but it has some quirks when things get complex. You can drag fields, text, dropdowns, and checkboxes easily. The layout is visual and basic validations are simple to configure. Non-developers and content authors can also use it. For basic forms, the drag-and-drop builder is quite user-friendly and quick to work with. The challenge is with complex logic, as conditional fields can get confusing. Sometimes you need JavaScript or rule editors, so it is not fully no-code. Layout alignment can feel a bit rigid, and debugging issues are not always straightforward. Performance can slow down for very large forms. It is easy for simple use cases, but for complex logic or dynamic behavior which requires some technical understanding, it can feel a bit tricky.

Adobe Experience Manager is powerful, but it works best when you plan things upfront. If you design your form structure early, everything becomes smoother. Reusable components save a lot of time in the long run. It is good for enterprise-level workflows, not just small forms, but I wish it was better. Debugging form issues could be easier and the UI for rules and conditional logic can feel a bit complex. Performance sometimes slows down with very large forms, and more flexibility in layout design would help. I wish debugging and handling complex rules were a bit more straightforward, and performance could be improved for larger forms. One thing I have learned is to keep forms simple initially and build complexity gradually. Proper field naming and early testing really help avoid issues later. Overall, AEM Forms is very powerful for building and managing forms, especially at scale. The drag-and-drop builder is great for a quick setup, but I found that planning the form structure in advance makes a big difference. If I could improve something, it would be making complex rules and debugging more straightforward. My main tip would be to start simple, use clear field naming, and gradually add logic.

Adobe Experience Manager is very powerful overall, especially for large-scale projects. The feature I really appreciate is how reusable components save time across pages. If I had to improve something, I would say a UI for handling complex logic and debugging could be simpler. A more beginner-friendly experience would help new users get comfortable faster.

Adobe Experience Manager is very powerful, but I feel some areas could be improved. The UI for handling complex logic, especially in forms, could be more intuitive. Debugging issues is not always straightforward and could be simplified. It would also help if the overall learning curve was easier for new users. It is powerful, but I wish complex features and debugging were easier and more user-friendly.

I have been working in my current field as a front-end developer for three years.

In our setup, Adobe Experience Manager integrates with tools such as Adobe Analytics for tracking user behavior, Adobe Target for personalization, and backend APIs for CRM systems for handling form data. These integrations are very valuable because they turn static content into a complete user experience. The main challenge I have seen is that setting up and debugging integrations can be complex and often requires coordination with backend teams.

Overall, Adobe Experience Manager works well for our needs, but performance could be slightly better for large forms or heavy pages, although nothing major.

My advice to others looking into using Adobe Experience Manager is to start simple and understand the basics before jumping into complex use cases. Plan your content and form structure properly because Adobe Experience Manager works best when things are well-organized. Take time to learn components and workflows, as it really helps in the long run. Start simple, plan well, and gradually build complexity. Adobe Experience Manager works best with a structured approach.

Overall, Adobe Experience Manager is a powerful and reliable platform that works really well for enterprise content and forms. I would rate this review an 8 out of 10.

Adobe Experience Manager is used for developing components, content management, and developing experience fragments and content fragments. Assets are used for the DAM for storing files and documents. All of this is used in day-to-day development.

When there is a similar requirement while changing the content of any component, a single component can be developed and reused, achieving the same requirement in a few minutes. With plain development, the whole page would need to be authored twice a day or have the whole content repeatedly. Adobe Experience Manager allows for developing a component, having reusability, and achieving this in a shorter time.

The main use of Adobe Experience Manager is for reusability and content management. This is the main theme of Adobe Experience Manager.

For targeting within Adobe Experience Manager, if particular users specific to the product base or any type of targeting is needed, Adobe Target can be integrated. Day-to-day targeting allows for reaching exact unique users, sending those product details, and achieving targeting accordingly.

Adobe Experience Manager has automated many things positively in the organization. Previously, the whole application was developed from scratch with all template creations and rendering script creations. When Adobe Experience Manager was introduced, only one component and one template were developed and reused in many pages and many use cases. Over the past two to three years, the organization has grown rapidly with Adobe Experience Manager as a best and supportive tool.

The drastic changes with Adobe Experience Manager are reflected in the numbers. Previously, the whole project was developed in five to six months. When Adobe Experience Manager was implemented, the whole project was developed in weeks, specifically four working weeks or twenty days. The development time has been reduced from five to six months to twenty days, showing a drastic change.

Adobe offers many tools for marketing and targeting. Commerce and other tools have been explored. As a well-developed tool, Adobe Experience Manager has provided extensive experience.

Moving forward, if Adobe implements AI tools wherein a vendor or a stakeholder comes in and gives instructions, they could develop a page or a whole site accordingly in a few minutes or a few days, which would be more helpful with AI.

Adobe Experience Manager has been used for the past four years.

Adobe Experience Manager is a stable tool. There are no bugs or issues within Adobe Experience Manager. It is very smooth, and upgrading to Adobe 6.5 LTS is also a very good and smooth experience compared to different tools.

Adobe Experience Manager can handle numerous projects because more projects can be developed, enhanced, and numerous components can be reused in many projects and published. It is more durable and scalable with this capability.

The Adobe Experience Manager support team is very friendly and responds very quickly. Previous tickets raised with Adobe customer support received quick responses, with all supported documents and links provided to resolve the issues. The customer service rating is five out of five.

Positive

Adobe Experience Manager is an upgrade from CQ5, which was previously used. According to training sessions, CQ5 was the previous solution before it was upgraded to Adobe Experience Manager.

The pricing and setup cost for Adobe Experience Manager is a bit higher compared to different content management tools. When compared to CQ5, Adobe Experience Manager costs a little more. However, it should be considered because there are additional features with more add-ons instead of the basic Adobe Experience Manager.

Moving forward, every organization needs to have Adobe Experience Manager license wherein the work can be done in a shorter period of time and achieve a lot of things with this tool. It is advised to have up-to-date information on Adobe because there are many updates available that can achieve more while developing and enhancing sites. Keeping up-to-date with Adobe's official sites is necessary. This review has a rating of five out of five.

Adobe Experience Manager manages most of our websites, and content management is conducted exclusively through the AEM platform. Whenever we need to publish a new page, blog, or podcast, we access Adobe Experience Manager to make the necessary changes in the components, retrieve assets from the DAM, and publish the required pages.

Adobe Experience Manager serves as our primary platform for day-to-day operations because we have been using it for an extended period. We build websites, develop components, and create custom and core components for new web pages. We continuously update these components to ensure compliance with AEM guidelines and to verify that our website is accessible and passes all required tests.

Adobe Experience Manager is user-friendly for our team because we have robust content authoring in the components, allowing authors to build pages from reusable components and use already-available templates to manage content without development assistance, as those components are prebuilt. We also have Digital Asset Management where we can retrieve assets after uploading the necessary details, and it maintains a central library of all images, videos, and documents. It is straightforward to access all data at once, and there is a strong content workflow model with approvals, so without proper permissions, users cannot perform any actions. Content reuse and consistency are key factors, and it provides enterprise governance and security for each user role, with granular permissions and SSO support, ensuring compliance-friendly controls.

Adobe Experience Manager offers several best features, including user-friendliness and a more secure platform than any other content management systems I have worked with. It has proven to be an excellent tool not just for developers and technical roles, but also for non-technical roles such as project managers and account managers, making it a solid platform for management.

Adobe Experience Manager has positively impacted our organization by serving as an excellent tool for building websites. We have migrated most of our sites from different content management platforms such as WordPress, Squarespace, and Craft to Adobe Experience Manager because we appreciate the content modeling and the ability to reuse templates for pages. It has been a wonderful tool for us.

Adobe Experience Manager could be improved by making it more reliable for all developers to access, rather than restricting access to a certified pool of resources or developers.

We also have another project running on Adobe Experience Manager where the Adobe support team indicated that integrating Live Search into our current e-commerce platform presented challenges. Adobe Live Search does not support the customizations we have on the live site and only supports the basic version. Therefore, I recommend that Adobe improve customizations and support customer-focused values for Live Search integrations, which would greatly benefit our team.

I assigned a rating of eight because there are certain limitations we must consider, and there are restrictions in Adobe Experience Manager that we cannot resolve. The primary concern is cost; the cost for AEM developers is significantly higher than that for standard developers, and AEM certified developers are substantially more expensive than regular developers.

I have been using Adobe Experience Manager since 2023.

We are a partner and have dedicated Adobe Experience Manager support for the products we currently use.

Positive

Adobe Experience Manager is an excellent platform for large enterprise development websites. We currently support a multinational company using this platform.

When we use reusable components for building new pages or landing sites, it has definitely reduced the time required to redo any tasks. Since we are reusing existing page components and available themes, it is simpler for us than performing the work manually.

For others seeking a robust and secure platform with comprehensive details who are running most of their campaigns and digital ads on Adobe, Adobe Experience Manager is an excellent platform to consolidate cross-channel data and bring everything together in one place. However, if they already have a digital meta intelligence or similar setup for their cross-channel platforms, they may not find Adobe Experience Manager suitable, as it is a robust platform where everything can be visible together simultaneously.

I provided a rating of eight for Adobe Experience Manager based on the considerations and restrictions discussed throughout this review.

I am on the Digital Asset Management team and we coordinate projects through Workfront, tracking assets through Workfront and with Adobe Experience Manager.

My use cases involve migration within Digital Asset Management teams. At a healthcare company, the Digital Asset Management team retail, within marketing and an insurance company that was acquired by the company, their digital asset management team within the insurance company coordinated with us as they were also using Adobe Experience Manager. There was a migration of assets from their system to our DAM system. We had about a thousand customers, most of those internal creatives, but some of those are external vendors and photo studios. Vendors would submit assets in the inbox within Adobe Experience Manager, and then I would approve and publish, work on folder structure, naming conventions, metadata, and metadata fields and forms.

The search capability in Adobe Experience Manager is superior, as search capabilities are determined by the metadata. Adobe Experience Manager is the tool for metadata, and it also has metadata automation using AI.

There are some issues with AI in assigning metadata, for example, for stock photos. After some of the AI metadata is assigned, we have to go through and double check to make sure that the AI metadata is correct because sometimes it was not accurate.

The benefits I see from using Adobe Experience Manager are that it's an alternative for a digital asset management system. Adobe Experience Manager tends to be the standard, one of the major options for a DAM tool, and in that way, it's beneficial because it's a mainstream product in the industry.

Improvements could be made, though it's difficult to pinpoint because Adobe Experience Manager has been part of my world for the past several years. Many people complain about the price as it's one of the most expensive tools.

I think it might be worth the money for large companies, and I think large companies are going in that direction, but for smaller companies, it would probably not be worth the money.

I have been using Workfront for about a year.

Regarding stability, there are sometimes bugs, and currently at a beauty products corporation, it seems to be better in general.

The scalability of Adobe Experience Manager is pretty good because we have so many engineers that are knowledgeable about and have experience in altering the Adobe Experience Manager system.

My company has a partnership with Adobe. There are Adobe engineers, sales representatives, and engineers assigned to Sephora North America.

Positive

It's been years since I used a different solution. When I worked with a manufacturer, I used Extensis.

My company has a partnership with Adobe with engineers and sales representatives assigned to a beauty products corporation.

I would recommend it to large companies with a big budget, and I would recommend it to digital asset managers with experience in Adobe Experience Manager because it would be good for their career.

On a scale of one to ten, I would rate Adobe Experience Manager an eight.

My main use case for Adobe Experience Manager is to share papers with colleagues and to edit PDF files.

I use Adobe Experience Manager to share or edit documents with my colleagues because we work with lawyers and have to create documents, modify these documents, and assemble papers.

I use Adobe Experience Manager because it is the official app of our working environment, so I need to use it.

The best features Adobe Experience Manager offers are the capability to modify a document in all of its aspects.

When I say I can modify a document in all its aspects, I mean that signing a document with Adobe is very simple, and certifying the document is also straightforward since we work for the public administration.

Adobe Experience Manager has made document management smoother because many people use Adobe, making it simpler for me to modify and resend PDF documents.

Since I started using Adobe Experience Manager, I have noticed fewer errors.

I think Adobe Experience Manager can be improved by making it simpler to use.

I do not have anything specific in mind regarding needed improvements.

I chose seven because if the app were simpler, I could give a nine or a ten.

Adobe Experience Manager is not so simple to use, so others should have some experience with similar programs.

I have been working in my current field for almost six years.

Adobe Experience Manager is stable in my experience.

I have never needed to reach out for help with customer support.

I have not used a different solution before Adobe Experience Manager.

Adobe Experience Manager is deployed in my organization simply based on my boss telling us to use it.

I do not know if my company has a business relationship with this vendor other than being a customer.

I have not seen a return on investment because I am a simple employee and do not have a return.

I do not have much experience with pricing, setup cost, and licensing.

Before choosing Adobe Experience Manager, I did not evaluate other options.

I do not have much experience with pricing, setup cost, and licensing.

I have been working in my current field for almost six years.

I find this interview too long and it should be shorter to make it more brief.

I gave Adobe Experience Manager a rating of seven out of ten.

We are working on digital experience platforms such as Adobe Experience Manager or Sitefinity. It's for powering their customer-facing website, not the transaction portal, but the brochureware portal. Currently, we have around three customers who are using Adobe Experience Manager.

I am from the IT infrastructure side, not an actual end user or developer. Feature-wise, I believe the dispatcher module is the best aspect of Adobe Experience Manager. It helps to deliver web pages very fast. I have used products from other competitors of Adobe Experience Manager, but I find the dispatcher very good.

The content is created as Adobe Experience Manager has an author, publisher, and dispatcher. However, there is a feature missing where if content is created on the UAT environment and needs to be transferred or synced to the production environment, there is no direct way of doing the sync. Currently, the developer has to create a package and install it on the production environment from UAT to production. There should be a direct sync between the UAT lower environment to the production higher environment.

They should optimize Adobe Experience Manager.

It has been in use for maybe 5 or 6 years.

The initial setup for Adobe Experience Manager had some issues when we did it for the first time. After that, we had our learnings, and there weren't many issues from the IT infrastructure or setup side. Regarding the development side, I cannot comment as I am not from the development team.

Adobe Experience Manager is pretty stable. I would rate it 9 or 10. Since they are enterprise and have significant digital business coming through the digital medium, the stability of the product is very important.

It's scalable but requires license procurement to add more publishers or dispatchers. You cannot simply add more servers without purchasing the license. Additionally, manual configuration is required when adding servers, making it not straightforward. For these reasons, I would rate the scalability at 6 or 7. Ideally, it should be more straightforward.

Support for Adobe Experience Manager is good. I would rate it 8. They are always supportive.

Positive

The initial setup for Adobe Experience Manager takes approximately 3 to 4 days.

We are the integrators.

Adobe Experience Manager is expensive compared to competitors. I would rate the cost at 10.

We are using version 6.5 or higher of Adobe Experience Manager. Overall, I would rate this solution 7 out of 10.