Adobe Workfront Reviews

Name: Adobe Workfront
Brand: Adobe
Rating: 4.2 (40 reviews)

Vendor: Adobe

4.2 out of 5

40 reviews
90% willing to recommend

What is Adobe Workfront?

AtTask is a cloud-based Enterprise Work Management solution that helps marketing, IT, and other enterprise teams conquer the chaos of excessive email, redundant status meetings, and disconnected tools. Unlike other tools, AtTask Enterprise Work Cloud is a centralized, easy-to-adopt solution for managing and collaborating on all types of work through the entire work lifecycle, which improves team productivity and executive visibility. AtTask is trusted by thousands of global enterprises, like Adobe, Cisco, HBO, House of Blues, REI, Trek, Schneider Electric, and ATB Financial. To learn more, visit www.AtTask.com or follow us on Twitter @AtTask.

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Adobe Workfront is the #2 ranked solution in top Digital Asset Management solutions and #11 ranked solution in top Project Management Software. PeerSpot users give Adobe Workfront an average rating of 8.4 out of 10. Adobe Workfront is most commonly compared to Jira: Adobe Workfront vs Jira. Adobe Workfront is popular among the large enterprise segment, accounting for 71% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 15% of all views.

Helped 866,088 peers since 2012

Featured Adobe Workfront reviews

Deepa Soni

Senior Software engineer at HCLSoftware

There are several features that could improve Adobe Workfront. Enhancing search functionality is important; we can optimize integrations and streamline workflows. Specific areas for improvement include expanding name search capabilities and enabling dual filtering for project type and owner. Improving the efficiency of converting issues to projects is also essential; when converting issues to projects, users should remain on the same page rather than being redirected. A success notification with a link to the new project would suffice. We can enhance integrations, such as ensuring Adobe Workfront integrates more seamlessly with other Adobe products like Experience Manager and Creative Cloud. Additionally, administrators should have easier ways to enable and disable email notifications with a simple on-off switch. To improve project performance, we can implement a clear design with larger titles, dividing lines, and immediate error messages for invalid numbers.

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Chris French

Manager, Enterprise Workfront Team at Capital One

I think that Adobe Workfront could be improved in several areas, including reporting, which I've already mentioned. There are very specific things within the custom forms that I think could be improved, such as having different labels within forms instead of system-wide. The ability to hide options in a drop-down at the custom form level instead of system-wide would be another improvement. There are times we have to create brand new fields because we need slightly different wording within the label. If we had the capability, we could easily trim down from over 1,000 custom fields to about 400 custom fields if we had the ability to have individual labels by form. So reporting is a big one, and I think there are some not huge changes needed, but improvements to custom forms and custom fields would be beneficial. My experience with reporting in Adobe Workfront so far is that the reporting could be better. The ability to report is great, but I think it is too difficult. Regarding dashboards, they are crucial to be able to pull information from different levels, but that's also a negative because it is very difficult to do that on a report. If I have issue-level data and project-level data that I need to see, with some custom coding, you can do some of it in a report, but in general, if you have a lot of that blended data between levels, you need to use a dashboard, which requires two different reports due to the difficulty in pulling data at the different levels into one thing.

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Graham Sprague

Sr. Manager/Adobe Workfront Fusion Developer at Staples, Inc.

Adobe Workfront could improve its interface, which may benefit from an overhaul for better consistency between the web interface and the API. The current setup was not originally designed API-first, leading to some confusion and differences in available functions. Additionally, the low-code environment in Workfront Fusion is beneficial yet sometimes limiting, and it might be more powerful with enhancements.

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Adobe Workfront mindshare

Product category:

As of August 2025, the mindshare of Adobe Workfront in the Project Management Software category stands at 3.1%, down from 4.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Project Management Software Market Share Distribution
Product	Market Share (%)
Adobe Workfront	3.1%
Jira	8.9%
Microsoft Project	6.7%
Other	81.3%

Project Management Software

PeerResearch reports based on Adobe Workfront reviews

Type	Title	Date
Category	Project Management Software	Aug 29, 2025	Download
Product	Reviews, tips, and advice from real users	Aug 29, 2025	Download
Comparison	Adobe Workfront vs Jira	Aug 29, 2025	Download
Comparison	Adobe Workfront vs Asana	Aug 29, 2025	Download
Comparison	Adobe Workfront vs Microsoft Project	Aug 29, 2025	Download

Title	Rating	Mindshare	Recommending
Jira	4.1	8.9%	91%	275 interviews Add to research
monday.com for Enterprise	4.7	5.5%	98%	227 interviews Add to research

Valuable Features

Adobe Workfront's most valuable features include robust reporting, customizable workflows, and templates enhancing project management. Users appreciate intuitive dashboards for tracking tasks, real-time collaboration, and efficient communication. The platform offers flexible task management with automation capabilities, integrates well with other systems, and supports Agile methodologies. It simplifies resource management and enhances security with role-based controls. Users highlight ease of use, allowing creativity while providing comprehensive insights through custom reports and dashboards.

"The features of Adobe Workfront that I have found the most valuable so far are the data gathering capabilities through the custom forms, especially when you're in an industry where everything is so tightly monitored and audited."
"Adobe Workfront is a very broad platform, and when examining its primary function, it excels at project management and collaborative work management, with flexibility that allows it to be used for many things beyond overall project management in terms of general metadata compiling."
"Adobe Workfront acts as a centralized platform, providing a single source of truth for project tasks and resources, supporting Agile methodologies like Kanban and Scrum, and allowing customizable workflows to automate tasks and streamline approvals."

Room for Improvement

Adobe Workfront could benefit from quicker update cycles and improved reporting, as users find its reporting features complex with limited visualization. Customization options, user interface, and integration with other tools like Azure DevOps could be enhanced. Notably, users encounter bugs with tasks and linking features. The system's interface needs a more visually appealing design, and enhancements in agility, resource management, and API integration would be advantageous. Additionally, education and documentation clarity for new users could help streamline user experience.

"My experience with reporting in Adobe Workfront so far is that the reporting could be better."
"Their agile tools are not as good as they could be, not as good as competitor products."
"Improving the efficiency of converting issues to projects is also essential; when converting issues to projects, users should remain on the same page rather than being redirected."

ROI

With Adobe Workfront, organizations noted reduced project timelines and increased collaboration with several departments adopting the software. Efficiency improvements led to time savings, with an average reduction of 15% per task. While quantitative metrics are still being gathered, some experienced a quick ROI within six months. The tool enhanced transparency, improved teamwork across service teams, and boosted productivity by 50-250%, showing a non-financial gain in organization and information availability.

Pricing

Adobe Workfront pricing is perceived as expensive but offers value through scalability and adaptability. Costs include licensing per user and setup expenses. Enterprises report a range of pricing scenarios; initial setup is often low but varies based on user needs and licensing types. Pricing is frequently negotiated, with potential discounts for existing Adobe customers or those opting for the full Adobe Suite. Overall, costs are offset by improved service, efficiency, and customizable features tailored to enterprise requirements.

"Adobe Workfront is an expensive solution."
"The pricing is a barrier to implementation. It is expensive compared to other competitors.Speaking about licensing, they have a private manager license for $1000, which you can use for administration as well. Then they offer a worker license for $500, and then a reviewer or contributor license which is free."
"Speaking about pricing, I wouldn't recommend it to a smaller company because I do think the price point is higher than other solutions that can work."

Popular Use Cases

Adobe Workfront serves as a versatile project management and workflow tool. Various teams use it to streamline collaboration, manage marketing campaigns, track project timelines, and integrate with other apps. Its features facilitate resource management, communication, and data analysis. Adobe Workfront's automation and integration capabilities enhance efficiency. The flexible user interface caters to different organizational needs, from enterprises to medium-sized companies, supporting global project coordination across time zones.

Service and Support

Customer support and technical assistance for Adobe Workfront have commendations for responsiveness, knowledgeable representatives, and multiple support channels. However, response times can vary, with some customers noting longer waits for complex issues. There is praise for knowledgeable assistance, though complex challenges may require escalation. Experience with support is influenced by service levels and priority requests are often resolved quickly. Most users find the service helpful and supportive, despite occasional delays.

Deployment

Users describe Adobe Workfront's initial setup as mixed; straightforward when templates align with existing workflows and challenging for large organizations needing customization. A technical understanding aids configuration, but the complexity increases with diverse organizational needs. Common issues include integrating processes, training users, and adapting workflows over time. While many find setup easy, others cite learning curves, especially with project templates. Proper planning and user requirements are crucial for smooth deployment.

Scalability

Workfront handles scalability well across various company sizes. Companies with user bases ranging from dozens to thousands encounter minimal issues. Many report maintaining smooth operations even with extensive projects and data. Although some require more server space for optimal performance, most note that with proper planning, Workfront supports organizational growth efficiently. Features like permissions and the ability to add projects and users facilitate this adaptability, making Workfront appropriate for enterprise expansion.

Stability

Adobe Workfront exhibits high stability with occasional minor bugs and slow periods, easily resolved or fixed promptly. Downtimes are infrequent and brief, and status updates are accessible. Performance has improved over time, with stability rated seven to ten out of ten by users. Though updates sometimes introduce bugs, they are quickly addressed. Users appreciate proactive communication during maintenance and experience minimal disruption. Reliability remains strong, with successful data integration and no significant data loss.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Adobe Workfront Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	5
Large Enterprise	26

By reviewers

By visitors reading reviews
Company Size	Count
Small Business	51
Midsize Enterprise	27
Large Enterprise	195

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

Manufacturing Company

Retailer

Insurance Company

Healthcare Company

Media Company

Government

Performing Arts

Educational Organization

University

Energy/Utilities Company

Non Profit

Recreational Facilities/Services Company

Wholesaler/Distributor

Marketing Services Firm

Pharma/Biotech Company

Real Estate/Law Firm

Transportation Company

Consumer Goods Company

Logistics Company

Legal Firm

Outsourcing Company

Construction Company

Photography Company

Recruiting/Hr Firm

Comms Service Provider

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Learn more about Adobe Workfront

Adobe Workfront was previously known as AtTask, Workfront DAM.

Adobe Workfront customers

Advance Autoparts, Emerson, Covario, Cisco, Caroma, TREK, Sapient Nitro, ATB, LexisNexis, CarPhone Warehouse

Product Categories

Project Management Software

Digital Asset Management

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Adobe Workfront Reviews Summary
Author info	Rating	Review Summary
Senior Software engineer at HCLSoftware	4.0	I find Adobe Workfront to be a stable, user-friendly platform that centralizes project management and supports Agile workflows, though improvements in search, integrations, and user experience would enhance its overall effectiveness.
Programmer at Labcorp	4.0	I’ve used Adobe Workfront for over three years as a consultant and find it reliable and scalable, with useful features like external lookup and Data Connect, though its UI, performance, and Kanban integration could be improved.
Manager, Enterprise Workfront Team at Capital One	4.5	I use Adobe Workfront primarily for marketing project management, valuing its custom forms, approvals, and Fusion automation. While reporting and form customization can improve, it’s scalable, stable, and has saved significant time across our teams.
Sr. Manager/Adobe Workfront Fusion Developer at Staples, Inc.	3.5	No summary available
vp at a insurance company with 5,001-10,000 employees	3.5	I am using Adobe Workfront primarily for demand management and status reports, but it's challenging to integrate it smoothly with Azure DevOps. I appreciate its customizable fields and dashboards, but improvements in integration are needed for better report generation.
Workfront Consultant at a tech vendor with 10,001+ employees	5.0	I've supported Adobe Workfront for nine years and value its flexibility, robust project management, and security, though its agile tools and pricing need improvement. Setup requires professional help, but overall, it's reliable and unmatched in functionality.
Workfront developer at IBM	4.5	I've used Adobe Workfront for over two years, mainly for automation and integration, and found it highly adaptable, easy to set up, with strong dashboard features and seamless Adobe integrations, though scalability requires linking to a DAM.
Tech Architect at a consultancy with 10,001+ employees	3.5	I use Adobe Workfront for campaign management, leveraging Fusion for custom integrations. It's valuable for centralized tracking but can be challenging for new users. Improved documentation would help, as data is often spread across multiple locations.

Adobe Workfront Reviews

What is Adobe Workfront?

Featured Adobe Workfront reviews

Adobe Workfront mindshare

PeerResearch reports based on Adobe Workfront reviews

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

Top industries

Compare Adobe Workfront with alternative products

Learn more about Adobe Workfront

Adobe Workfront customers

Related questions

Product Categories

Popular Comparisons